Impact Lead Jobs in Hoylake, Wirral
Hours of work: 37.5 hours per week (typically 3-4 days delivering face-to-face clinics, 1-2 days working from home)
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Health Assured)
- access to wellbeing app (healthy living tips and Bright TV)
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/about the role
Dementia UK has entered into an exciting three-year corporate partnership with a national partner to bring face-to-face Admiral Nursing to the high street at locations across the UK.
You will be working within a defined area within one of the following regions, Scotland, Northern Ireland, Wales, England (Northern, Central, South-West, South-East, and London).
As part of the national Clinics Programme Team, you will provide in-person biopsychosocial support and advice, sharing your specialist dementia nursing expertise to help families manage the complexities of the condition. Your focus will be on supporting family carers, people affected by dementia, and professionals who require specialist dementia guidance in areas of the UK where Admiral Nurse services are currently unavailable, bringing a much-needed service directly to local communities. Throughout your work, you will consistently promote Admiral Nursing and a family-centred approach to dementia care.
You will receive full support with your continuous professional development from the Admiral Nurse Academy.
As this unique nursing role offers you the opportunity to travel within your defined region, which may include some overnight stays, flexibility will be essential. When not delivering face-to-face clinics, you will work from home, which may include providing support on our Admiral Nurse Helpline.
To apply, you must be a registered nurse with the NMC, have significant experience in dementia care, and demonstrate a history of supporting people with dementia and their families and carers.
This is a truly exciting and varied role where your expertise will have a genuine impact on people in need of support that would otherwise not be available in their locality. Join us in making a difference to the lives of those affected by dementia and helping ensure no one faces dementia alone.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vehicles for Change (T/A RevoLOOtion) is a thriving charity founded in 2018 providing fully accessible mobile toilets to festivals, shows, outdoor events and sporting fixtures across the UK.
This is a vital support service for those with disabilities and serious health conditions to participate in events that would be difficult or impossible to attend otherwise.
The Chief Executive Officer will work to deliver the vision, mission and strategic goals of organisation alongside the Trustee Board.
We are searching for someone with proven experience of leading service organisations including business development, operations, finance and HR. Our key future priorities include expanding and modernising our mobile loo fleet, as well as building our off-season business offer.
This is an exciting opportunity for an individual with enthusiasm, drive and a desire to help change the world for the better.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Marketing Officer
Employer – Kids
Location –This is a remote position; however, you will need to travel to London around once a month for team meetings.
Salary – £27,000
Hours – 36 hours per week, flexible hours can be discussed at interview.
Closing Date: Wednesday 17th July, 5pm.
The vacancy may close before the deadline, if we receive a high volume of applications for the role. Please apply promptly to avoid disappointment.
Experience - 1-2+ years in marketing or communications or equivalent role, or a similar qualification.
Join our dynamic marketing team at Kids. We are a leading charity dedicated to making a difference in the lives of children and young people with Special Educational Needs and Disabilities (SEND) and their families. We're experiencing an exciting surge in audience growth and engagement, fuelled by our recent rebranding, cutting-edge website, and innovative marketing strategies.
We are seeking a digitally-focused Marketing Officer to elevate our marketing and communications to new heights and to make a real impact. This role is pivotal in inspiring and engaging our diverse audiences, clearly communicating our mission, and contributing to our ongoing success.
Key Responsibilities:
- Inspire and Engage: Communicate our vision and work to help children with SEND and their families through compelling campaigns.
- Multichannel Campaign Delivery: Execute campaigns across various channels for fundraising, service awareness, and relationship building.
- Customer Relationship Management: Develop and manage customer journeys and relationships for different types of contacts.
- Email Marketing: Create and send newsletters and campaign content using our email marketing platform.
- Social Media Management: Plan and deliver content across all social media channels to increase engagement and reach.
- Brand Champion: Position and manage the Kids brand, ensuring consistency and recognition both externally and internally.
- Content Creation: Collaborate with internal staff to produce branded content using Canva and other design programs, and coach others in design usage.
- Website Management: Oversee the content and functionality of the Kids website to ensure optimal performance and user experience.
- Audience Growth: Expand our online audience and database through effective campaign delivery, SEO, and other strategies.
- Branded Materials: Produce branded booklets and reports, including writing and managing design (in collaboration with external designers).
- Social Media Advertising: Assist in the delivery of social media advertising campaigns.
- Campaign Analysis: Analyse and report on campaign results to measure effectiveness and inform future strategies.
Personal Qualities:
- Natural communicator with the ability to appeal to various audiences.
- Creative thinker with a passion for design.
- Enjoys a role with diverse responsibilities.
- Organized and prefers working with a plan.
- Comfortable with data and process-related work and result analysis.
- Interested in CRM, customer journeys, and relationship nurturing.
- Capable of inspiring and motivating others.
Experience:
- Experience in marketing or communications campaigns targeting different audiences.
- Copywriting skills for various audience types.
- Familiarity with design programs and their use in engaging audiences.
- Proficiency in social media communications.
- Skills in content planning and management.
- Experience with website and content management platforms.
- Competence in using IT, including all Office programs.
The good stuff/benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
- Spread the word and reap the rewards with our enticing "Recommend a
- Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids’ online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Policy, Voice and Influencing
Employer – Kids
Location – This is a remote position, but it is anticipated you will need to travel to London for meetings approximately once a fortnight.
Salary - £42,000
Hours – 36 hours per week, flexible hours can be discussed at interview.
Closing Date: Wednesday 17th July, 5pm.
The vacancy may close before the deadline, if we receive a high volume of applications for the role. Please apply promptly to avoid disappointment.
Do you possess the vision and leadership to join an extraordinary organisation dedicated to transforming the lives of disabled children, young people, and their families?
Are you an accomplished professional seeking a high-impact role? Do you aspire to collaborate with a team of passionate and dedicated experts committed to executing our strategic vision? As a senior leader, you will report directly to the Director of Fundraising and Engagement, guiding and inspiring a team of exceptional, highly motivated individuals who are deeply committed to their work.
Purpose
This role will lead Kids' social change program, delivering clear policy and influencing objectives grounded in evidence and research from both our sources and external ones. At a critical juncture following the 2024 General Election and the start of a new Parliament, you will establish strategies and tactics for achieving successful impact throughout the next parliamentary term. You will also ensure that disabled children, young people, and their families are at the heart of Kids' efforts to transform the system. By collaborating with these groups, their families, and various partners and stakeholders, they will champion reforms at all levels.
What You Will Be Doing as Head of Policy, Voice, and Influencing
As Head of Policy, Voice, and Influencing, your responsibilities include:
- Develop and implement an influencing strategy to drive changes in the SEND system.
- Create policy reports and solutions for engagement with government and stakeholders.
- Integrate insights from Kids' services into policy development.
- Demonstrate how service delivery and policy influence intersect across departments.
- Gather and present evidence, amplifying the voices of children, young people, and families.
- Establish a strategy for involving children, young people, and families in all aspects of Kids' work.
- Expand engagement efforts with parents, carers, and young people.
- Manage the Youth Voice team and oversee participation programs.
- Represent Kids in external alliances and coalitions.
- Lead campaigns for impactful transitions to adulthood.
- Develop the Young People’s Hub to enhance virtual participation.
- Collaborate on fundraising to sustain Kids' policy and influencing functions.
Leadership and Change:
- Lead existing and new teams using cross-functional methods.
- Collaborate on organisational change projects.
- Cultivate key external partnerships.
Person Specification:
- Experienced in policy development and evidence-based change.
- Knowledgeable about the UK Parliament and government affairs.
- Skilled in relationship building and communication.
- Understanding of SEND policy landscape.
- Ability to simplify complex ideas and engage diverse audiences.
- Proficient in research and cross-disciplinary collaboration.
- Demonstrated leadership and campaign experience.
- Competent in project management and evaluation.
The good stuff/benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
- Reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids’ online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
The client requests no contact from agencies or media sales.
At Claire House, our ambition is to be one of the best places to work in the North West. We have an incredible cause to support, we’ve been offering flexible working for many years and have an awesome team of colleagues who make coming to work fun. We work hard to create a happy workplace where people thrive and feel like they’re making a genuine difference to seriously and terminally ill children in our community. Consequently, staff turnover is low, enjoyment levels are high and there’s always plenty of cake.
About the role
This role will be instrumental in ensuring Claire House remains a legacy confident organisation. The postholder will lead on the planning of our Legacy (gifts in Wills) and In Memory strategy, ensuring supporter journeys, audience insight and effective targeting are at the heart of the programme while initiating impactful marketing campaigns across a variety of channels.
You’ll be a creative thinker and determined self-starter with the entrepreneurial spirit and experience to deliver a successful programme of legacy giving that will sustain our charity for future generations. We work hard to provide a learning culture and you should not be afraid to try new things, fail quickly and learn from mistakes. The postholder will have the ability to distil Claire House’s work down to compelling propositions to demonstrate the impact of supporters’ gifts and ensure a stable pipeline for future income.
The nuts and bolts of the job:
· To develop and ensure effective implementation of a legacy and in memory fundraising strategy.
· To build relationships with a range of external and internal stakeholders, creating legacy leads and converting to legators.
· A member of Fundraising Team Leaders, work collaboratively with colleagues to optimise legacy giving opportunities, utilising the full range of marketing platforms and events.
· To develop key messages and tools to enable all staff to integrate legacies into their everyday conversations with our supporters.
What you’ll need to bring to the role
· Proven experience and a successful track record at a senior level in legacy fundraising, including the creation, development and implementation of strategic fundraising plans.
· Excellent people management skills.
· Excellent relationship management, marketing and programme delivery skills.
· Ability to produce accurate budgets and regular forecasts and to communicate complex financial information.
· Experience of developing and promoting in memory and/or legacy fundraising products.
· Strong understanding of relationship fundraising, legacy and in memory giving, including the latest trends and opportunities
· Ability to create compelling legacy and in memory messaging and asks.
Closing date: Friday 12th July, midnight.
Interviews will take place on Wednesday 24th July.
Please read the job description and person specification available via the Claire House website for more details.
All applications must be submitted on a Claire House application form available via the Claire House website. Please email completed applications to the email address on the Claire House website.
We regret that only shortlisted candidates will be contacted.
We are actively seeking candidates from a diverse range of backgrounds.
At Claire House, we welcome applicants from all backgrounds and value everyone as an individual. We are committed to organisational practices, which promote diversity and inclusion for all employees and volunteers regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. Connecting these differences creates a productive environment in which everyone feels valued.
Claire House wants to meet the aims and commitments set out in its equality policy and we would appreciate your help and co-operation in completing the Equality and Diversity form here.
This organisations recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.
This role is subject to a Standard DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £31,000 - £35,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week) or Part time (minimum of 21 hours per week)
Place of work: Remote/Hybrid/Flexible with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days per year.
Join Our Team!
We are looking for an experienced, confident, flexible Evidence & Insight Officer. Working within a small team in an evolving department, developing and delivering the research, insight and evaluation enabling the charity to make strategic, evidence-based decisions to maximise our impact. We are developing the charities understanding of our key audiences, their needs and how well we are addressing them through the design, delivery and sharing of relevant research and analysis.
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. We’re looking for a dynamic and innovative Digital Marketing Lead who can help us reach the people who need us most with the content that resonates most with them. If you like working in a fast-paced, supportive team and being able to get involved in a variety of projects that make a real difference, read on!
About you
The role is suited to someone who:
- Is experienced in delivering evidence & insight projects
- Is experienced in using both quantitative and qualitative approached to gathering evidence and insight.
- Has strong analytical and data management skills using complex and varied information and data.
- Has strong data visualisation skills to effectively present data for different audiences
- Is a strategic thinker and a team player.
- Is a fantastic communicator, able to build and maintain effective relationships with with our stakeholders
A full description of the role and responsibilities can be found within the job pack.
Benefits of working for Crohn’s & Colitis UK
If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact the email address stated within the Recruitment Pack.
More details on this role and our Recruitment Pack containing the job description and person specification can be found on our website
Closing Date: Monday 29th July 9.00am
Please note: no applications will move forward within the recruiting process without a supporting statement. Applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please ensure you provide a supporting statement, as we are unable to move forward in our recruitment process, any applicants who do not provide one.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Public Sector Development Manager: Shape the Future of Child Protection
Are you passionate about making a real difference in children's lives? Join the NSPCC, the UK's leading children's charity, as a Public Sector Development Manager and help us secure vital funding to protect children and prevent abuse.
Salary: £28,337 - £31,485 (plus London Allowance of £3,366 or Home Working Allowance of £500) Location: Remote or hybrid (with bases across the UK) Hours: Full-time, 35 hours per week
Why join us?
- Be part of a high-performing team that's raised over £6 million since 2017/18
- Flexible working options to suit your lifestyle
- Generous annual leave, pension, and life assurance schemes
- Opportunity to make a lasting impact on children's lives across the UK
About the role: As a Public Sector Development Manager, you'll play a crucial role in securing funding from government bodies, research grant-makers, and commercial tenders. You'll contribute to our ambitious £5 million annual income target, helping the NSPCC support millions of children each year.
Your key responsibilities:
- Develop and manage relationships with high-level statutory funders
- Craft compelling proposals and reports to secure significant income
- Collaborate with internal teams to maximise funding opportunities
- Identify and pursue new prospects to strengthen our funding pipeline
What you'll bring:
- Experience in building relationships and securing high-value funding
- Excellent written and verbal communication skills
- Strong project management and prioritisation abilities
- Passion for safeguarding children and young people
Our team and culture: Join a motivated and supportive Major Giving Department where your ideas and contributions are valued. You'll have access to bespoke training opportunities and the chance to grow both personally and professionally.
About the NSPCC: For over 100 years, we've been at the forefront of child protection. Our mission is to end child abuse and transform society for every child. From our world-famous Childline service to groundbreaking research and campaigning, we're committed to creating a safer future for all children.
Career development: We're invested in your growth. You'll have opportunities to enhance your skills, take on new challenges, and progress your career within a supportive environment.
Ready to make a difference? If you're excited about using your fundraising talents to protect children, we want to hear from you. Apply now and join us in our mission to create a safer society for all children.
The NSPCC is committed to diversity, equality, and inclusion. We welcome applications from all backgrounds and will make reasonable adjustments to support your success.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is thrilled to be working with a leading health charity as they search for a Head of Content and News to support them for a fantastic 6-month fixed term contract.
The successful candidate will be tasked with spearheading a team in crafting impactful media that ignites awareness and empowers the organisation’s community. You will oversee the creation of top-tier health content, ensuring everyone impacted has the knowledge and support to thrive.
Key Responsibilities:
- Own external communications, crafting strategic narratives that shape public perception.
- Cultivate relationships with media, influencers, and stakeholders to challenge misconceptions, elevate awareness, and champion the needs of those living with and at risk of the condition.
- Head a dynamic press team, safeguarding the organisation’s reputation and aligning media efforts with their goals.
- Guide content creation via integrated campaigns, collaborating closely with marketing and communications.
- Oversee a multidisciplinary content team, setting the strategic direction for high-quality, evidence-based content across print and digital platforms.
- Champion accessibility, trust, and relevance for diverse audiences (patients, families, healthcare professionals, and stakeholders).
- Build strong partnerships across the organisation, offering invaluable expertise to colleagues.
- Lead and develop a team of media, content, and web specialists, fostering excellence within your domain.
- Translate complex information into clear and motivating written and verbal communications.
- Contribute actively as part of the senior leadership team, providing strategic guidance and shaping the future of the organisation.
- Serve as a trusted advisor to the Executive Team and Board of Trustees on critical issues like crisis and reputation management.
Person Specification:
- Existing strong relationships with key journalists, health care sector is preferable.
- Someone who works confidently with internal and external stakeholders to secure buy-in and drive action.
- Ability to build strong relationships across the organisation, ensuring colleagues receive the support they need for success.
- Previous experience overseeing budgets, monitoring expenditure, and reporting on financial performance.
- Experience in communicating confidently with senior stakeholders.
- Understanding of the media landscape and someone who excels at working with media outlets.
- Possess a strong understanding of the health and political environment (advantageous).
- Someone who stays current on the latest advancements in communications and digital content.
- Experience responding quickly and driving projects to completion efficiently.
- Ability to maintain a calm and resilient demeanor in demanding situations.
- Able to manage a heavy workload effectively within a critical area.
- A team player who enjoys collaboration and fosters a positive, results-oriented environment through teamwork.
What’s on Offer:
- A fantastic salary of £58,000 to £64,000 for the ideal candidate.
- Remote working with just the occasional visit to the charity’s central London Office.
- 6-month fixed term contract.
- Working with a groundbreaking charity that is changing the lives of people with their work.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
About the role:
The Advice Service Manager is responsible for all advice team operations and developing the Kinship advice pathway.
You’ll manage a team to deliver a consistent, high quality and effective service. You’ll be responsible for developing and implementing systems and monitoring service quality and performance.
Continuously improving the service, embracing digital solutions and creating efficiencies and processes to drive performance, you’ll increase our ability to provide more support to kinship carers across England and Wales.
You’ll ensure that kinship carers are able to access the information and advice they need in an accessible and consistent way within a clear operational framework.
Key responsibilities include:
- Deliver high quality, targeted and tailored advice to kinship carers in England and Wales.
- Develop a service framework that delivers a consistent service within clear timeframes.
- Set out clear expectations for enquiry response across all channels.
- Manage daily advice line operations, including work on cases, data and continuous improvement.
- Act as deputy designated safeguarding officer (DDSO) providing clear advice on actions needed when safeguarding concerns are raised.
- Develop and manage a high performing team.
Essential criteria includes:
- Substantial working knowledge of advice service delivery frameworks.
- Working knowledge of call handling and client record systems.
- Working knowledge of assessing the needs of individuals (e.g. social care, financial and legal) to provide appropriate advice and information.
- Substantial experience managing an advice service or similar, ideally in a health, social care or charitable organisation.
- A strong background in advice work with proven experience in an advice-giving role.
Key dates:
- Deadline: 9am, Monday 8 July 2024
- Interview 1: 24/25 July 2024 (2 hours, online). This interview will consist of an online interview and presentation; and a team session, including preparation time and facilitating a team activity.
- Interview 2: TBC
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Using examples of your work, give an overview of how your experience equips you to be an effective and dynamic advice service manager.
- Give examples of how you have used operational frameworks to deliver consistent and boundaried advice services. If you have similar experience in another field please clearly demonstrate how that experience would transfer into this role.
- Describe how you have used call handling and client record systems in your work giving examples of how you have integrated the use of both within your practice.
- What makes you a great team manager? Give examples of how you have supported teams and individuals to flourish and when you have had to step in to address behaviour or performance issues.
- Give an example of service innovation you’ve led or been involved in. Outline your role and approach, how you involved users and the service improvements that were delivered as a result.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
![Kinship logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/2rh0eaqlrvm_2024_04_25_05_15_51_pm.jpg)
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The client requests no contact from agencies or media sales.
Location: London or Edinburgh, UK - also possibility for remote-working from anywhere in the UK
Position Status Full-time, Permanent
Salary: hiring range: £63,840 - £79,800 placement in range informed by professional experience
Closing date: Please submit application and cover letter before July 8th
Candidates must have the independent right to work in the UK at the time of appointment
About Mercy Corps
Mercy Corps supports communities – and the most marginalised within them – to emerge from crisis in the face of conflict and climate change, and build towards a more inclusive, resilient future.
Mercy Corps works on the front lines of crises as a multi-mandate organisation that provides access to humanitarian aid, development, and peace assistance in places affected by conflict and climate change.
Our mission is to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities. Beyond delivering aid to meet urgent needs, we develop long-term solutions to make lasting change possible, making it easier for affected communities to access resources, services, and opportunities that support them to cope, adapt, and ultimately thrive.
In more than 40+ countries around the world, over 5,400+ team members work side by side with people living through poverty, disaster, violent conflict, and the acute impacts of climate change. We’re committed to creating global change through local impact — 84% of our team members are from the countries where they work.
As conflict and the climate crisis further deepen challenges across the globe, Mercy Corps is steadfast in our commitment to sparking new possibilities alongside our partners, communities we serve, and dedicated supporters Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Department
The People Team ensures that Mercy Corps has the people who will enable it to be a world-class, cutting edge, humanitarian, and development organization, creating transformational change in the world. We do this through the recruitment, retention, and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture. To achieve this, we align conversations on learning; keep the organization focused on what has the greatest impact; leverage our comparative advantages in the crowded and competitive international relief and development landscape; and assure we are constantly learning from our work and the external environment.
The Position
The Director, People Team works closely with Executive Director and the European Senior Leadership Team (ESLT) to lead the European People Team. They are also a member of the People Senior Leadership Team (SLT) and will have a dual reporting line to the VP, People Team. The Director will define, drive, develop, and implement People team strategies and culture change that align with MCE strategy and global People Team priorities in support of Mercy Corps’ transformative Pathways to Possibility (P2P) strategy. The post-holder's responsibilities extend to all Mercy Corps’ offices in Europe and include ensuring full legal and regulatory compliance across all jurisdictions and working effectively with other stakeholders to ensure a positive employee experience and an organizational culture where talented people want to come to work and can thrive.
Essential Responsibilities
•Advocates for and represents all areas of Mercy Corps’ People strategy. Actively participate as a strategic leader and member of the Mercy Corps Europe (MCE) senior leadership team and People Team SLT.
•Works with the Executive Director to guide the overall vision and approach of the People Team in MCE, delivering clear actionable plans aligned with needs and the context for MCE, and gain support/ownership for that agenda with key stakeholders.
•Build a strong, people-focused team in Europe characterized by high-level of trust, engagement, innovation and creativity who are aligned to the vision and have the skills and motivation to deliver it.
•Strategically develops and manages cross-departmental and cross-functional relationships and activities to ensure that the people function is well integrated into wider agency objectives.
•Design, develop and lead the People function for Mercy Corps in Europe, supporting the Executive Director in Europe to deliver on the European Strategic Plan.
•Oversee the expansion of MCE into new countries in Europe and ensure full HR compliance in all European legal jurisdictions in which Mercy Corps operates.
•Set and track annual KPIs as part of the three-year strategic plan for Mercy Corps in Europe, providing this data monthly and quarterly to the Executive Director in Europe and supporting with reporting to the Board as required.
•Lead the compensation benchmarking across all European markets and benchmark individual roles within the pay bands, ensuring there are clear guidelines for all staff on how to position staff within bands, support career development and ensure staff are trained to manage staff according to the Mercy Corps progression approach.
•Ensure our benefits align with vision to ensure we remain an employer of choice able to attract, develop, and retain talent.
•Support Senior Leadership Team in Europe to promote team member wellbeing and build the culture which will support us to deliver on the Mercy Corps strategy.
•Serve as a trusted and credible advisor to managers and team members on a wide range of HR-related topics, including performance management, team member development, All Voices survey and leadership development
•Leverage and supports ongoing communication campaigns to strengthen the People team brand throughout appropriate digital, social media and in-person avenues within the agency. Apply lessons learned and best practices to achieve this objective at the country and regional level.
•Partner with the Employee Relations Team to ensure strategic decision-making and compliance in all performance and conduct related issues.
•Leads and assists in the development and planning of organizational change/transformation, leading identification/framing of problems, creation of trusting relationships, and action plan fulfillment.
•Works with the People team leadership team to develop and implement organization-wide HR policies and programs and ensure that they are consistently applied across the region.
•Adopts a data and evidence-based approach to identify trends and areas for improvement and providing recommendations to senior leadership on how to address any issues or concerns.
•Actively promoting the organization's diversity and inclusion initiatives and working with the European Senior Leadership Team (ESLT) and the People team functions to develop programs and initiatives that support a diverse and inclusive workplace.
•In addition to these specific responsibilities, the Director, People Team must possess strong leadership skills, excellent communication and interpersonal abilities, and a deep understanding of HR best practices and regulations. They must also be able to work effectively in a fast-paced and dynamic environment and be able to adapt to changing business needs and priorities.
Supervisory Responsibility
Human Resources Business Partners Mercy Corps Europe
Accountability
Reports Directly To: Executive Director MCE, and the VP, People Team
Works Directly With: ESLT, Total Rewards, Talent Management, Leadership and Learning, Talent Acquisition, Employee Relations, People Operations, People Systems, Corporate Finance; Ethics, Legal and other teams as needed.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
•10 years of Human Resources experience in global roles with a bachelor’s degree in HR or related field.
•CIPD (or equivalent) qualified to Level 7 is highly desirable.
•A minimum of 7 years international HR experience.
•Understanding of the HR legal requirements in UK and mainland European countries, especially Belgium, Netherlands, Switzerland, and France. Knowledge of Germany an advantage.
•Exposure to INGO or similar international organisation is highly preferable.
•Experience leading a diverse team across geographies for at least five years.
•Demonstrated capacity to utilize analytics and technology to improve efficiency.
•Demonstrated capacity to incorporate best in class assessment approaches in global organization.
•Demonstrated experience and ability to create, implement, maintain, and improve HR processes.
•Experience of improving team member wellbeing, through support initiatives and working practices that gets the best from all team members and increases engagement and trust.
•Experience of working as part of a global organization with specific responsibilities for a region and working within a matrix management structure and reporting to more than one manager.
•Experience of overseeing benchmarking, establishing salary/job bands, and managing movement of staff within the bands across multiple legal jurisdictions
•Demonstrated understanding of working in Europe, and significant experience with the challenges of operating and managing HR functions in the region.
•Demonstrated passion for staffing in international relief and development environments.
•Ability to communicate and problem-solve effectively across diverse cultures with sensitivity.
•Experience facilitating senior level conversations.
•Fluency in written and spoken French and another European language is desirable.
Success Factors
The successful team member will be an avid learner, self-directed, innovative and action orientated. Furthermore, they must have the ability to work independently, employ effective time management skills, handle frequent interruptions, and shift priorities, exhibit effective customer service skills, and work effectively with a wide variety of individuals including team members based overseas. They will have the ability to work onsite and collaborate with team members, deliver compelling designs within the guidelines of specific project objectives, and interact professionally and productively with all Mercy Corps staff. Additionally, the individual will thrive in a fast-paced environment prone to rapid change and be willing to increase his/her responsibility level in the assigned areas. The most successful Mercy Corps team members have a positive approach, a strong commitment to teamwork and personal accountability and the ability to be flexible and ensure that effective communication is a priority in all situations.
Living / Environmental Conditions
This position is based in London or Edinburgh or remote home-working location in the UK and will be required to travel to Mercy Corps in Europe’s offices across the UK and the European continent to oversee team members and represent the organization’s European Senior Leadership Team. It requires up to 20% travel in support of Mercy Corps programs. This position may be asked to travel on occasion with little notice.
Mercy Corps Team members represent the organization both during and outside of work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that do
es not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Inter organization Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect.
local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Salary: £27-30K
Length of Contract: Permanent, Full time
Start date: August
Location: Remote, with occasional travel to events and face-to-face meetings
Reporting to: In2research Programme Manager
Direct reports: Programme Intern - at variable points in the year
About us:
In2scienceUK’s aim is to promote social mobility and diversity in science, technology, engineering and maths. We do this by leveraging the skills and passion of researchers and STEM professionals to support young people from low socio-economic backgrounds to achieve their potential and progress to careers in STEM.
We are in a pivotal moment of our development. With a new CEO joining in 2021, six new Trustees on our Board and a new five-year strategy launching in 2022, we are set to grow in size and profile. The team is dedicated, passionate and enthusiastic about empowering young people.
Designed in partnership with UCL, In2research is a year-long programme that aims to improve access to postgraduate research degrees and careers for people from low-socioeconomic and underrepresented backgrounds. Through workshops, mentoring, professional development days and an eight-week research placement, participants receive the development opportunities and insight they need to progress onto postgraduate research degrees and careers in STEM, Social Sciences and Arts & Humanities subjects.
What we are looking for:
We are looking for an In2research Programme Officer to help expand our high-quality programme by supporting all stages of the programme including: planning; delivery; recruitment; stakeholder management and evaluation.
With multiple internal and external stakeholders involved in the continual success of In2research, excellent communication and project delivery skills will be key in this role. You will be an organised and motivated self-starter who thrives in the face of change, enjoys creative problem solving, working in a team and can achieve deadlines on a tight timescale.
You will also have an understanding of the barriers facing people from low socio-economic backgrounds in accessing postgraduate research degrees and be passionate about diversity and the importance of representation in academia.
We want to hear from people who can passionately represent the interests of the diverse young people that we serve. We are not asking for particular qualifications. We care about your character, your skills and potential. If you can turn strategic aims into impactful programmes and can see yourself making an impact in our organisation, we want to hear from you.
This role is a career accelerator. At In2scienceUK we are champions of people and we are here to support you to achieve your career goals - however ambitious they may be.
Duties and responsibilities:
The purpose of the Programme Officer role is to support the successful delivery of the In2research Programme.
Your specific duties will include:
Programme Delivery
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Manage participants and volunteers from application stage to successful completion of the programme, including recruitment, matching, onboarding, troubleshooting throughout the programme and evaluation.
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Maintain excellent working relationships with funders and delivery partners and other external stakeholders to further the delivery of our work. This will include working and communicating with academic and professional services staff at universities, consultants, placement supervisors, mentors and workshop leads
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Create and develop engaging communication materials about the programme including programme guides, presentations, posters/flyers, case studies and website text and images.
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Work with delivery partners to design and deliver programme’s online and in-person activities, including recruiting and training speakers for: workshops; careers panels; mentoring sessions; placements and large scale away days and celebration events
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Track project performance, manage risk assessments and ensure projects are delivered on time and to a high standard
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Ensure the highest standard of record keeping, maintaining accurate, complete, and up to date records in accordance with data protection policy
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Support the collection and creation of case studies, working closely with the fundraising team to ensure funder requirements are met.
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Evaluate programme processes/systems to recommend and implement improvements to support the delivery of a high quality programme experience for participants and volunteers.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager.
Person specification:
Essential:
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Excellent organisational skills, able to multitask and manage a varied workload while paying attention to the tiny details
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Experience delivering programmes and/or projects within the education, career development and/or employability sector
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An understanding of the social and economic barriers that prevent some people from progressing into postgraduate research and an ability to recognise the importance of diversity and inclusion in postgraduate research
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Experience working with one or more of the following groups: young people, people from low-socioeconomic backgrounds, volunteers, universities or STEM professionals/employers.
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Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.
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Experience designing and delivering large-scale events, both online and in-person, such as training sessions, away days and workshops
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Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.
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Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges.
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Knowledge, understanding or experience of programme or project evaluation.
Desirable:
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Experience of working with universities and academic institutions, knowledge and understanding of the postgraduate application process
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Experience of student or volunteer recruitment
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Knowledge or an understanding of safeguarding practices.
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Excellent IT skills including experience of Gmail, Google Workspace (or Word, Excel and Powerpoint)
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Experience working with databases.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
In2scienceUK is a remote based organisation, that requires occasional travel across the UK for events and staff co-working days.
You will have 28 days of annual leave per annum, plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
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References
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DBS check and/or Overseas criminal records check where applicable
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Self-Disclosure
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Identity check
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Right to work in the UK
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Evidence of qualifications applicable to the role
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Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Application procedure:
Please apply via Charity Job by uploading your CV (2 pages maximum) and a supporting statement (2 pages maximum). Please use your supporting statement to demonstrate and evidence how you meet each one of the competencies outlined in the person specification above.
For more information on the work we do please visit our website. For an informal discussion about the post, please contact Rebecca Jelbert, our In2research Programme Manager by email (you can find the email in the job description attached)
The deadline for applications is 11:30pm on 7 July
Interviews will take place the week commencing 15 July.
In2scienceUK exists to unlock the potential of young people from disadvantaged backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make a real difference to the myeloma community?
We’re looking for a talented and knowledgeable Senior Research Grants Project Officer to join our Research Team. You’ll have experience working in research/grant funding and management, and project management in a health research environment. You’ll require excellent communication skills and the ability to build positive relationships with stakeholders at all levels. You’ll be a problem solver with the ability to convey complex technical information to a non-specialist audience. You’ll also need strong organisational skills and the ability to prioritise and manage your workload to meet strict deadlines.
About the role
This is an exciting time to join Myeloma UK as we launch our new five year strategy.
Our portfolio of grant funded research programmes and projects play an important role in achieving our strategic objectives. These programmes aim to discover and share new knowledge, support the development of clinical trials and answer questions of unmet need in myeloma.
The postholder will ensure the development and effective management of the grants portfolio in line with Myeloma UK procedures, ensuring compliance with AMRC guidelines and charity finance requirements. You’ll ensure grant holders deliver on contractual milestones, manage high level relationships with Principal Investigators and will work closely with the Research Advisory Group and any other specialist groups as required.
You will also work with other teams across Myeloma UK to help inform and update our supporter audience on the funded research programme and other research issues.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture.
We offer a range of staff benefits, including flexible working and flexitime to allow you to find the right working pattern for you. We have an employee assistance programme and our Wellbeing Leads and resources are there to support our staff. We are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 11 July 2024 and interviews will be held on 25 and 26 July 2024. You may be asked to do a task prior to your interview.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex,
· race,
· disability,
· age,
· sexual orientation,
· gender reassignment,
· religion or belief, marital status, or pregnancy and maternity.
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Head of Key Food Partnerships
Reporting to: COO
Location: Flexible (regular food industry visits and travel)
Contract: Permanent
Hours: Full Time-35 hours
Salary: £68,974-£72,605(National) or £72,605-£76,426 (London)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare now operates 35 Regional Centres around the UK. The majority of these are run by local charitable organisations we call our Delivery Partners. This enables us to be a UK-wide organisation yet also think and behave with local concerns at the heart of our actions. For more info please visit FareShare website.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives. Our Values:
Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
Our key priorities at FareShare UK are to grow the food volumes accessible to the charities and community groups we support across the UK. Food partners (manufacturers, retailers, wholesalers, importers, packers, catering providers, producers and others) are pivotal in helping us to meet these priorities, providing access to food and many other strategic resources. This crucial role will focus on working with our top food partners to maximise the mutual value in the relationship through strategic and structured account management. Our ability to meet growing demand and retain our leading position in the food redistribution landscape will be heavily influenced by the success you have in this role.
You will be the direct account lead for some of the biggest food accounts in the UK and you will lead part of the Food Partnership Team for managing and engaging new business relationships to drive and grow food and funding from top food partners.
As part of this role, you will lead the transition to a tiered and structured strategic account management approach of all top partners. Coordinating colleagues in the food team and other FareShare teams: FareShare Go, Marketing, Fundraising, Network Operations and Volunteering teams to ensure that top partners get an excellent service. You will work with the top food partners and other stakeholders to ensure appropriate identification of activities, and monitoring of progress, benefits and evaluation.
You will help identify and overcome the barriers to food redistribution and increase the volumes of foods available to FareShare from food partners and their wider supply chains.
Working with marketing and relevant teams you will develop sales materials to open opportunities for more food and other resources from top partners.
You will lead new business development for FareShare Go and work closely with the FareShare Go operations team to mutually agreed objectives. You will support the team to develop new opportunities to deliver the FareShare Go service to food partners including meeting tenders and developing compelling propositions for partners.
Main areas of responsibility
Business Development and Relationship Management
- Support the senior Leadership team by implementing and driving FareShare’s strategy to deliver the services that our top food partners want now and in the future.
- Develop sales and tender materials to win new and grow current business for increased food, funds and other strategic resource.
- Keep up to date on trends and key areas of opportunity for top accounts.
- Directly account manage the largest opportunity accounts that we want to engage or grow.
- Develop strategic relationships and account strategies with top food partners to maximise the volumes of surplus food and funding to FareShare through structured joint business planning process.
- Embed a strategic approach to account management and joint business planning processes for top partners to make sure that they have a structured first in class service from FareShare.
- Ensure oversight of all account activities and provides regular updates to, and feedback opportunities for relevant FareShare stakeholder teams including FareShare Go operations, Food Co-ordination, marketing and fundraising.
- Develop key relationships with key personnel within our top food partners and develop a good understanding of their structure and operations to help drive sustainable, successful relationships and engage the relevant internal departments
Business Process Improvement to deliver growth
- Understand the barriers to redistribution of food and lead initiatives to overcome them
- Develop new models of food redistribution which meet market needs and build new channels of supply to FareShare
- Liaise with colleagues in the FareShare Go and Food Co-ordination Operations teams to highlight and resolve any operational issues and support related initiatives as appropriate
- Work with the food partner to develop appropriate systems and business processes which will ensure they are managed in the most environmentally, socially and financially efficient way.
Project and Initiative Management
- Be responsible for managing and communicating key projects and initiatives and securing support from a range of internal stakeholders within the food partners and among the FareShare network.
- Prepare and proactively present the benefits of new initiatives to existing and potential partners despite the challenges to existing embedded processes.
People and Culture
- Lead, manage and motivate the part of the Food Partner Team focused on engagement and growth, creating a culture of high performance and a positive and supportive working environment.
- Support effective working with colleagues in the wider Food Team, and Network Development and Operations Teams to support an atmosphere of collaboration and trust consistent with FareShare’s values
- Foster positive change, new ways of working and an understanding of best practice
- in using FareShare’s Customer Relationship Management systems.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
- Proven influencing, negotiation and selling skills, to understand the needs of a key partner and ability to demonstrate the value of the proposition to the customer.
- Understanding of a strategic account management approach and ability to manage multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players in the food retail industry and an appreciation of their ways of working with their supply chains
- Successful track record of managing cross-functional projects such as new launches, operational initiatives, promotional activity or other projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- The ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders
- Ability to prioritise effectively with strong time management skills to ensure effective allocation of FareShare resources to cope with competing demands and to prioritise tasks appropriately
- Ability to use own initiative working independently and responsibly
Experience
- Retail account management experience working at multiple levels including Directors across Operations, Communications, Marketing, CSR, business support and technology teams
- Demonstrable experience of driving significant growth and impact in food accounts
- Track record of building, leading and managing high performing, effective teams through periods of growth and change
- Experience of managing direct reports including managing performance issues
- Project management of multiple stakeholder initiatives
- Delivery of process improvement in a sales or customer service environment
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.
- Drive, motivation and attention to detail in ensuring all business opportunities presented to FareShare are captured and explored
- Pro-active, organised and able to work under pressure, whilst maintaining excellent attention to detail
- Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good level of numeracy and literacy
Competencies and behaviours
- Excellent written, verbal communication and presentation skills
- Proven ability to lead and manage teams and build strategic relationships across the business with a customer service focus
- Negotiation and influencing skills to deliver win-win outcomes
- Excellent, proven organisational skills
- Creative approach to problem solving
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role summary
You’ll be raising funds primarily for School Plates, the flagship UK programme, to help school menus to become healthier and more planet-friendly by increasing the quality, quantity, and uptake of plant-based food.
The programme is growing rapidly. Now working with 70 major school caterers feeding over 1 million children daily, we’ve roughly doubled our reach in each of the last two years. With a new educational programme to teach children about their food choices launching this year, and our School Plates Awards and Global Plant-based School Food Network both expanding considerably, there is a need to significantly grow our income.
The role is primarily a combination of major donor and corporate fundraising to complement our existing trusts and foundations fundraising. You’ll be an experienced relationship builder, a driven and enthusiastic self-starter, and an excellent project manager. Are you also passionate about improving school food and changing the food system? Can you match our ambition?
Responsibilities
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Lead on UK fundraising, focusing on major donors and corporates.
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Develop a creative 3-year fundraising strategy, and draft annual and quarterly objectives.
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Research, identify, and secure new major donors, and develop individual cultivation strategies for prospective donors, moving them along a prospect pipeline.
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Support the stewardship of existing major donor relationships, keeping them informed and involved in our work to secure their continued support.
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Draft theories of change, cases for support, and other relevant written materials.
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Build on our vision for a successful ‘donor circle’.
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Devise creative ideas for corporate partnerships, and develop relationships with a range of organisations sympathetic to our aims, developing cultivation plans for each.
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Contribute to drafting applications to trusts and foundations, if required.
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Contribute to the fulfilment of our reporting requirements.
Person Specification
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5+ years of experience of fundraising at an NGO.
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A track record of identifying and securing significant or multi-year, five-figure funds from donors and/or corporates.
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Evidence of writing successful proposals and reports.
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Excellent project management and organisational skills with the ability to lead and work collaboratively.
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Significant experience in researching and developing strong stakeholder relationships.
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Strategic and impact-driven.
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Excellent written and verbal communication skills, including effective listening, objection handling, and negotiation skills.
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Excellent interpersonal skills, including confident demeanour and experience in engaging with a diverse range of high-net-worth individuals.
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Experience with organising or contributing to inspiring events for major donors.
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Willingness to travel nationally
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Passion for and commitment to ProVeg's mission.
Preferred:
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Knowledge and understanding of the plant-based food sector.
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Membership of a professional fundraising body.
Benefits of working with us
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A strong organisational focus on personal development, with a designated training budget.
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Provision of a work laptop.
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Flexible, trust-based working arrangements and home-office arrangements.
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Career development support.
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Mindfulness programme - free Headspace account.
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We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
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And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
Application process and timeline
Please submit your application using our online form including your CV and cover letter. By submitting your application you agree that your personal data will be processed by and shared with our UK entity (ProVeg C.I.C.) and German entity (ProVeg e.V.). We will be interviewing on an ongoing basis until the position is filled.
The recruitment process consists of:
1. Online Cognitive Aptitude test + Personality test
2. Online trial task
3. Interview with Senior Management
The client requests no contact from agencies or media sales.
Website and Digital Fundraising Manager
Position: Website and Digital Fundraising Manager
Location: Remote, regular travel to London expected
Contract: Permanent
Hours: Full-time
Salary: £35,700 - £38,588 per annum
Closing Date: 8th July 2024 at 12pm
Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.
About the Role
Now is an exciting time to join the organisation. You will lead on the back-end functionality of our website and spearhead our digital campaigns. In this role you will be leveraging cutting-edge tools and platforms to enhance donor engagement, supporter acquisition and supporter journeys, also supporting offline channels, creating a great supporter experience for anyone who finds the organisation online.
This role will ensure as potential supporters seek us out and/or visit our website as a result of seeing offline propositions, the messaging is consistent, and if they choose to donate, they have an excellent experience.
Key responsibilities include:
- Review our existing website and lead a project to transition to a new platform, including seeking a provider and implementation.
- Review and improve the online giving experience.
- Potentially recruit a digital content role to provide relevant content to engage our audiences.
- Main responsibility for the technical back-end functionality of the organisation's website, working closely together with the Digital Communications Manager who leads on content and front-end.
- Managing the relationship with the organisation’s web-agency, scoping, and leading development projects.
- Work closely with colleagues to understand and ensure the best possible supporter experience and journey.
- Analytics and reporting.
- SEO optimisation.
- Email marketing.
About You
We are looking for a team player with a positive mindset and technical expertise in website management and digital fundraising.
You will need to have the following skills and experience:
- Proven Website management experience, excellent knowledge of working in CMS systems and leading on more complex back-end and development projects.
- Proficient in effectively using data analysis tools (Google Analytics, Tag Manager) and user experience optimisation tools (HotJar), to inform future website projects to optimise traffic and experience.
- Email marketing experience, proficient in using Mailchimp, writing copy and setting up more complex email journeys.
- Digital Fundraising experience, with a track record setting up digital advertising.
- Experience producing budgets, reporting variances against the plan and re-forecasting.
- Strong copywriter email content.
- Strong understanding of fundraising and the role of digital in supporting on and offline activity.
- Team player who enjoys working collaboratively with colleagues.
- Excellent interpersonal skills, with listening abilities.
About the Organisation
Established in 2006, The organisation is a UK-based, international charity dedicated to bringing solar power to rural communities in sub-Saharan Africa.
Currently, there are nearly 600 million people in sub-Saharan Africa living without electricity. When the sun goes down at night, families are reliant on dangerous and expensive forms of lighting, such as candles and kerosene lamps.
The organisation is pioneering innovative enterprise programmes that tackle poverty and climate change by providing access to clean, safe solar light to homes, clinics, and schools. To date, they have distributed over 2.3 million lights, directly impacting over 11 million people. Families across the continent can now rely on safe, renewable solar lights as the sun sets, but there is still a long way to go to achieve universal access to energy, and we are stepping up our efforts to ensure communities otherwise left behind will have access to solar energy, creating instant sustainable change for people and the planet.
How to apply
Applicants are invited to email their CV and a covering letter, explaining how their skills and experience meet each criteria in the person specification.
You may have experience in areas such as: Website, Digital Content, Content, Marketing, Digital Marketing, Social Media, Content and Media, Media and Content, Digital Marketing Content, Website Manager, Digital Content Manager, Content Manager, Marketing Manager, Digital Marketing, Manager, Social Media Manager, Content and Media Manager, Media and Content Manager, Digital Marketing Content Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.