Humanitarian Aid Jobs

JOB PURPOSE 

The Senior Communications Officer works with the Communications team, raising vital support for displaced people around the world through transformational partnerships, creative campaigns and fundraising appeals. 

Reporting to the Senior PR Manager, the Senior Communications Officer works across all the charity’s communications activity (PR and digital communications), with a particular focus on promoting and supporting the charity’s partnerships.

This involves identifying opportunities to amplify our partnerships, events, appeals and campaigns through earned media, digital communications and other activities, in order to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as understanding of thematic areas of UNHCR’s work such as education or climate change, and PR moments throughout the year.

Working with the wider Communications team, the Senior Communications Officer will also work with UNHCR experts and our Storyteller Programme, enabling the charity to identify, engage with and support staff and storytellers (including refugees) to share their stories through charity communications across all channels, events and with media.

This role requires close collaboration with the Corporate Partnerships and Philanthropy fundraising teams and other members of the Communications team, and providing support to more junior members of the Communications team as needed.

WHO WE ARE AND WHAT WE DO    

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities 

• Act as the focal point for partnership communications activity (corporate partners, trusts, foundations and philanthropy), including being a primary communications contact for key partnerships and managing the flow of PPH communications material to facilitate a smooth, swift approval process, internally and with external stakeholders. 

• Support our Refugee Storyteller programme, including an understanding of related processes such as consent and content gathering and storage, identifying areas for growth and development, and coordination across the charity

• Work with the Senior PR Manager on media relations, including identifying opportunities to deliver UK for UNHCR messages in media, drafting media materials, identifying and preparing storytellers for interviews, preparing media briefings and spokespeople for interviews or events 

• Develop and deliver communications plans for existing partnerships, and as needed for new business and prospect outreach. 

• Draft materials for the website, social media and other communications, including use of images and video content.   

• Track and report on Partnerships communications efforts and activities, working with the Communications Coordinator and Data team. 

• Support the Communications Team with publications.

• Provide other communications support as required, such social media posting and community management, commissioning content and maintaining the website.  

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Experience 

• Experience of drafting communications materials for a range of audiences   

• Experience of working on PR campaigns or other creative campaigns for an external audience   

• Experience understanding and repurposing complex information for an external audience   

• Experience handling sensitive issues, and managing approval processes – a number of the crises where UNHCR is responding are highly complex, fluid and sensitive, supporting vulnerable people  

• Experience working with potentially vulnerable people such as refugees and former refugees.

Essential Skills/Knowledge 

• Ability to juggle and prioritise multiple tasks, and meet deadlines within a collaborative team environment  

• Excellent communication (written and verbal), presentation, and interpersonal skills  

• Ability to navigate and manage relationships with multiple stakeholders, internally and across UNHCR teams globally   

• Ability to repurpose sometimes complex information into key messaging and external communications  

• Able to demonstrate flexibility and willingness to achieve results  

• Confident learning how to use various digital platforms such as social media channels and website CMS (e.g., WordPress)  

• Proficient in Microsoft Office – i.e., Word, Excel, PowerPoint, Sharepoint  

• Awareness of safeguarding principles and GDPR regulations when working with vulnerable people  

Desirable Skills/Experience 

• Experience of, or a passionate interest in refugee or broader charity sector work   

• Experience of working with journalists or in a media environment  

• Experience of working on partnership communications 

• Experience of using image database / research library  

WHY JOIN UNITED KINGDOM FOR UNHCR?   

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.   

What else?  

Wellbeing   

• 28 days’ leave per annum plus bank holidays.  

• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.   

• Access to 100s of perks with discounts on everyday purchases.  

• Office wellness perks.  

• Discount on gym memberships.   

• Hybrid and Flexible Working.  

• Staff socials.  

Financial   

• Pension scheme with an employer contribution of 8%.  

• Non-contributory group life assurance scheme  

• Non-contributory Income protection scheme.  

• One-off contribution towards homeworking set up.  

• Enhanced maternity, paternity, shared parental, and adoption pay.  

• Enhanced sick pay scheme.   

Development   

• Comprehensive training and continuing development opportunities.  

• Individual training budget.  

HOW TO APPLY  

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.     

Closing date: 17 April, 2025 

Interviews date (provisional): Week commencing 28 April, 2025 

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.  

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.  

Location: A 5-day in-person role working in the project clinic in Birmingham/Sandwell.

Job Purpose: 

The Principal Psychologist/Clinical Lead is responsible for the overall clinical management of mental health services within the project, including acting as safeguarding lead. This includes designing, implementing, and overseeing psychological and psychosocial interventions for asylum seekers and refugees. The role ensures high-quality, evidence-based mental health care, capacity building of staff, and coordination with internal and external stakeholders to support a multidisciplinary response. The post also ensures the integration of mental health services into MSF’s broader medical-humanitarian mission.

This role presents a unique opportunity for leadership to be part of a new, high-impact initiative for asylum seekers and refugees. As part of the pioneering team, the post holder will play a key role in establishing a new, trauma-informed care model that bridges humanitarian response with longer term mental health care. The successful applicant will have a chance to develop new skills, receive specialist training, and contribute to policy-level discussions on asylum seeker and refugee mental health.

Knowledge, Skill & Experience: 

Knowledge

• Doctorate in Clinical/ Forensic/ Counselling Psychology with HCPC registration.
• Significant further advanced training in relevant specialist treatment delivery (e.g. CBT, EMDR, NET)
• Advanced expertise in complex trauma, PTSD, and comorbid mental health conditions, particularly in refugee and asylum-seeking populations.
• In-depth understanding of trauma-informed care models, stabilization techniques, and stepped-care approaches.
• Extensive knowledge of evidence-based trauma therapies, including TF-CBT, EMDR, NET, and third-wave approaches.
• Awareness of UK asylum policies and the medico-psycho-social-legal needs of refugees and asylum seekers
• Strong working knowledge of safeguarding policies, risk assessment protocols, and ethical guidelines (e.g., HCPC, GDPR, BPS, NICE guidelines).
• Knowledge of UK healthcare, social welfare, and legal referral pathways for asylum seekers
• Understanding of mental health policy, advocacy, and service commissioning within humanitarian and third-sector settings.
• Familiarity with Mental Health and Psychosocial Support (MHPSS) models in humanitarian settings would be an asset
• Training in management and supervision practices would be helpful to the role

Skills

• Leadership and Team management skills, including supervision, line management, training, and capacity building
• Strong communication and stakeholder engagement abilities
• Ability to develop and implement mental health models in humanitarian settings
• Data analysis and monitoring skills for evaluating service impact
• Highly developed clinical assessment, formulation, and treatment planning skills for complex cases.
• High-level safeguarding. risk assessment, and crisis intervention competencies.
• Strong interdisciplinary teamwork, with the ability to liaise effectively with external agencies and humanitarian stakeholders.
• Skills in policy development and advocacy related to MHPSS

Experience

• Significant demonstrable post-qualification experience in roles equivalent to NHS 8b Psychologist, as well as significant experience delivering trauma-focused therapy with marginalised groups.
• Experience managing multidisciplinary teams in an NGO, humanitarian, or healthcare setting.
• Experience providing clinical leadership and supervision to senior (band 8a equivalent) Psychologists, Psychologists, Assistant Psychologists, and/or trainees.
• Demonstrated ability to manage high-risk and complex clinical cases.
• Strong record of managing multidisciplinary team collaboration and policy engagement.
• Experience working with refugees, asylum seekers, or survivors of trafficking and torture.
• Experience in training and capacity building for mental health professionals
• Research, service evaluation, or policy development experience.
• Prior work in humanitarian, NGO, or third-sector organisations would be an asset to the role
• Experience providing supervision to caseworkers or equivalent roles would be helpful to the post.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.  The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

Right to work - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

How to apply:

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:

18 April 2025, 11.59pm (BST)

Incomplete applications will not be considered.

WHAT IS START NETWORK?

Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.

Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.

OUR SOLUTIONS

DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.

EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.

COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.

For more information about Start Network and what we do, please visit our website. 

OUR VALUES

WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.

WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it

WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.

WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.

WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.

WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.

JOB PURPOSE

The Head of Communications is one of the organisation’s senior roles that ensures the content and identity of the Start Network is projected consistently, professionally, and according to strategy across multiple channels, including digital channels. The role manages a global and partly remote team made up of four people, including the line management of three.

The role is responsible for planning and delivering a consistent stream of high-quality content across our channels that will influence and engage a wide range of stakeholders. The role will act as our brand champion, ensuring that our messaging and communications are consistently on-brand and bold, compelling, and persuasive in their tone and style.

OVERVIEW OF THE ROLE 

This new role will play a key part in ensuring strong financial management of the organisation’s financial resources. This position is key for both Helen Bamber Foundation and Asylum Aid and the postholder will work closely with all members of the finance team in delivering both the organisational and financial strategies.

The candidate will have confidence and experience in producing high quality and accurate management accounts and variance analysis, as well as proven FP&A experience in supporting a charity’s annual financial planning cycle. As the organisation moves into a new strategic cycle, the post holder will play a key role in supporting the development of financial systems and processes ensuring that the finance department evolves as required. 

As Senior Finance Manager, you will be reporting to the Director of Finance and Governance and will be directly line managing the Finance Manager. Supporting their development as they progress with their accounting qualifications will be a key requirement in this role, and you will have the opportunity to work with and mentor them through this.

MAIN DUTIES AND RESPONSIBILITIES

· Lead on the production of monthly management accounts for both entities (Helen Bamber Foundation & Asylum Aid) including variance analysis.

· Oversight of month end close process carried out by the Finance Manager ensuring accuracy and timeliness.

· Supporting the annual planning cycle including regular re-forecasts as well as the annual budget planning process.

· Provide reports and accurate project accounting for joint partnerships with other organisations.

· Support the development of devolved budgets and budget holder responsibilities across the organisation. Provide business partnering to future budget holders across the organisation.

· Lead on production of the annual financial statements in adherence with FRS102 and charity SORP. This includes review of the year-end adjustments and liaising with the communications team on production of the annual report.

· Play a leading role in the annual audit process, dealing with our external auditors and ensuring a smooth and efficient audit process.

· Support cash flow forecasting ensuring that latest risks and opportunities are considered.

· Support the fundraising team with bid applications ensuring that budgets are accurate and aligned to strategy.

· Responsibility for the updating and implementation of key financial control procedures and policies across the organisation.

· Continually look to improve financial processes both within the finance team and across the organisation. This role will play a key role in delivering the financial strategy including systems development.

· Provide payroll cover as required – payroll is outsourced to an external payroll bureau.

· Provide good quality line management to the Finance Manager as well as indirectly to 2 part time Finance Assistants. Be seen as a leader within the organisation.

· Provide development opportunities for the finance team and in particular, to the Finance Manager who is undertaking their accounting qualifications.

· Adherence to key financial deadlines throughout the financial year (VAT returns, month end, financial year-end etc).

OVERVIEW OF THE ROLE

As the Practitioner Psychologist/Psychotherapist delivering the partnership with the British Red Cross you will be based in two BRC Refugee Support services in Leicester and Derby whilst remaining part of the Helen Bamber Foundation Team. You will be responsible, with support from the senior Helen Bamber Foundation clinical team, for delivering assessments of individuals referred by the BRC Senior Psychosocial Practitioner. You will support effective referrals into local mental health services, and, where treatment cannot be provided elsewhere and would have significant benefits, deliver a range of therapeutic interventions to a small number of BRC clients. You will provide and support outreach and training of local health care providers to increase their capacity to support trauma survivors.

This role will include delivery of highly specialised psychological assessments for both medico-legal and clinical purposes, provision of appropriate evidence-based therapies, delivery of training to local mental health providers as well as to staff from non-clinical backgrounds who have significant client contact, internal relationship and partnership building, monitoring of outcomes, and potentially the supervision of a trainee clinical psychologist on a final year specialist placement. The role will include input into partnership development, policy, research and fundraising.

We are looking for someone who is committed to working therapeutically with individuals who have experienced human rights abuses and who have developed trauma spectrum disorders as a result. In addition to proven experience in working therapeutically with this client group, the candidate will have a passion for human rights work beyond the individual client work, and a desire to contribute to effecting change at a policy level. This role requires the ability to react and respond creatively and appropriately to the needs of the service and the partnership. You will be required to travel to London occasionally to participate in meetings, professional development and other activities (this travel will be reimbursed).

MAIN DUTIES AND RESPONSIBILITIES

· Provide specialist psychological assessments and deliver psychological therapies to clients of the BRC Refugee Support services in Leicester and Derby (and where approved other services in the East Midlands);

· Contribute to the monitoring of activity and outcomes from the partnership;

· Work closely with the BRC Senior Psychosocial Practitioner to develop training and outreach for the local mental health providers and where appropriate the BRC Refugee Support service teams;

· Train in the preparation of medico-legal reports and contribute to the preparation of these reports for clients of the East Midlands BRC Refugee Support services;

· Develop and carry out audits and research projects relevant to the Helen Bamber Foundation or the partnership (in collaboration with the BRC Senior Psychological Practitioner and the Director of Therapy and Executive Director of Clinical and Counter-Trafficking);

· Provide internal and external training in collaboration with the HBF clinical management team;

· Supervise junior staff; and

· Liaise with other non-statutory and statutory organisations on matters of clinical care and policy.

· Where applicable, contribute to policy and position statements with other members of the Helen Bamber Foundation and the British Red Cross and represent the partnership at conferences and other events.

OVERVIEW OF THE ROLE 

We have worked in partnership with the Young Roots charity for the last five years providing a service to young, unaccompanied asylum seekers aged between 16 and 25 and we are looking for a Senior Clinical Psychologist to manage and support this work.

As a Senior Clinical Psychologist within the Young Roots psychology service, you will report to a Senior Clinical Psychologist at HBF/Head of Therapies and manage the clinical services of the Young Roots Partnership.

This role will include management of the overall partnership project, delivery of highly specialised psychological assessments for both medico-legal and clinical purposes, provision of appropriate evidence-based therapies, delivery of clinical supervision to qualified clinicians, assistant and trainee clinical psychologists on final year specialist placements, and non-clinical members of staff. The role will also include input into policy, research and fundraising and delivery of consultancy and training.

We are looking for someone who is committed to working therapeutically with young people who experienced human rights abuses and post-migration stressors and present with trauma spectrum disorders, depression, and anxiety as a result. In addition to proven experience in working therapeutically with this client group, the candidate will have a passion for human rights work beyond the individual client work, and a desire to contribute to effecting change at a policy level.  This role requires the ability to react and respond creatively and appropriately to the needs of the charity.

MAIN DUTIES AND RESPONSIBILITIES

Under the supervision of senior clinicians at the Helen Bamber Foundation, work independently to ensure the delivery of a range of evidence based psychological therapies to clients.

· Provide specialist psychological assessments and deliver trauma-focused psychological therapies to clients of the Helen Bamber Foundation.

· Train in the preparation of medico-legal reports and where relevant, contribute to the preparation of these reports for clients.

· Develop and carry out audits and research projects.

· Provide internal and external training in collaboration with your line manager.

· Supervise junior staff. This may include newly qualified psychologists, trainee clinical psychologists, assistant psychologists, and research assistants.

· Provide supervisory support for non-clinical staff where needed.

· Liaise with other non-statutory and statutory organisations on matters of clinical care, safeguarding and policy.

· Monitor the effectiveness of the interventions provided and provide feedback to funding bodies in the form of data and reports.

· Promote the work of the Helen Bamber Foundation at conferences and other events.

Prospectus are excited to be working with our client to help them recruit for a Corporate Manager (Fundraising) to join their team. The organisation provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, they deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.
   
This role is offered on a permanent, full-time basis with a salary of £58,282.07 per annum and the postholder will be working in a hybrid model from their offices in London.
 
The Corporate Manager will be responsible for leading the Corporate Team with overall responsibility for the team’s strategy, income and expenditure and budgets. The overall focus of this role is on delivering stable, increased, and new income for the organisation's work.

They ideal candidate will have demonstrable experience of senior corporate fundraising within the charity sector. They are looking for someone with a proven track record of managing £100k+ corporate relationships and generating significant income. You will be confident in developing and implementing corporate strategy and managing budgets and pipelines.
 
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
 
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Country Director will provide dynamic leadership and management to develop and deliver Muslim Aid ‘s strategy in Bangladesh, with a focus on leading and building a high-performing, diverse team and developing strong relationships with external stakeholders that are critical to the organisation’s growth and reputation in the country.

Interested candidates must be located in Bangladesh.

About the Role:

1. Ensure the country office’s strategy is responding to the country’s critical development and humanitarian needs, and is also aligned to Muslim Aid’s global strategy, mission and values.
2. Enhance Muslim Aid’s reputation and brand through maintaining positive relationships with other stakeholders, including government, donors, UN bodies, other INGOs, and local NGOs.
3. Identify areas for capacity building with partners such as, organisational management, gender mainstreaming, human resource management, financial management, governance, etc.
4. Proactively seek new opportunities for funding of projects through in-country and external relationship building with stakeholders including the bilateral and multilateral development partners and the submission of self-sustainable programme initiatives.
5. Ensure that effective and secure budgetary control of the country’s finances and expenditures are established and maintained, in line with Muslim Aid’s financial policy and procedures.
6. Ensure there is an adequate analysis of the risks which could impact on Muslim Aid’s operations in Bangladesh and evaluate the risk appetite of the Bangladesh Country Office.

About You:

To be successful in this role, you will need:

1. Relevant Masters level qualification or similar academic achievement, and ideally with an academic focus on international development and/or a related certificate in
2. Previous experience working in a Country Director or Regional Director role or other senior level leadership/management position in an INGO environment.
3. Experience of working with organisations in developing countries, ideally in South and Southeast Asia.
4. Experience of multiple donor grant management and reporting to major donors.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Strong and well-developed analytical skills coupled with experience of writing quality proposals and reports.

Why you should apply:

Join Muslim Aid as the Country Director Bangladesh and be part of a key role in driving our mission forward. Lead our strategy in Bangladesh, manage a high-performing team, and build strong external relationships to support the organisation’s growth and reputation. If you're a strategic leader with a passion for making a difference, apply now to help transform lives and empower communities.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Direct Marketing Manager-Acquisition at the Disasters Emergency Committee delivers key direct marketing activities during appeals for major disasters. You will work with the Direct Marketing Manager-Retention to deliver a programme of supporter communications to feedback to donors on the impact of their donations and to retain their future support. 

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies,
• Implement the direct marketing strategies during each appeal with income maximisation and supporter acquisition as the key focus,
• Manage the capturing and analysis of results to ensure channel optimisation between appeals,
• Lead the benchmarking process of DEC Member Agency fundraising performance.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships.

You must have strong direct marketing experience with a focus on high volume donor acquisition. Demonstrable knowledge of offline marketing techniques in press, outdoor, direct mail and telephone. A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

Ideally you will have experience of working in the international humanitarian aid sector, have used Salesforce and Salesforce Marketing Cloud and Google analytics.

You must have excellent communication skills both written and spoken, with the ability to write compelling and emotive fundraising copy. Significant technical marketing expertise across a range of direct marketing channels. Excellent numeracy, budget development, planning and project management skills.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters and keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

Grade: 4

Position type: Full-time permanent, 37.5 hours per week. Occasional travel away from home. Flexible working, part-time and job share considered  

Responsible to: Head of HR

Interdependencies: Community Volunteer Engagement Officer, Deployments Manager

Direct reports: Matrix management of People Assistant

Location: ShelterBox HQ, Truro or remote working (within the UK only) with quarterly trips to HQ

Role purpose:

ShelterBox could not run without our incredible volunteer base. We have a network of over 200 volunteers who do everything from raising awareness of ShelterBox in the UK to delivering aid to multiple regions globally.

This role is about providing the vital infrastructure and strategic direction that ensures all our volunteers have a great experience with us and feel part of the ShelterBox family. It’s also about ensuring we are making the most of the amazing skills, networks, and experience that our volunteers bring to the table. 

This role will also directly manage our ShelterBox Response Team volunteers, a group of dedicated and highly skilled individuals who support our teams on deployments overseas. You will ensure they are supported and managed effectively and remain engaged with our mission and values.

The successful candidate will lead people across the organisation to ensure everyone who works with volunteers is fully supported and confident to do so. The role will challenge and stretch us to consider how to do better, offer more, and work differently to increase levels of involvement.

Who are we looking for?

ShelterBox is seeking a passionate volunteer manager with experience of working strategically and with multiple stakeholders. You will have the ability to bring out the best in people. You will be able to inspire others and bring about sustainable change in both short- and long-term objectives.

You will have a working knowledge and understanding of great volunteer management both in the UK and globally and be able to support managers and colleagues to manage their volunteers well.

Duties will include but not be limited to:

· Manage and support the volunteer ShelterBox Response Team (SRT) members

· Working with colleagues in the International Programmes and Learning & Development Teams, ensure SRT volunteers are ready to deploy when needed, including being up to date with training requirements

· Review, develop and implement the SRT strategy and ensure it supports engagement strategies and develop new approaches to maintain and build SRT communication and relationships - including but not limited to webinars, SRT working group.

· Work with the organisation to plan the recruitment, selection and retention of the volunteer workforce

· Giving leadership and strategic direction to ShelterBox volunteering across the organisation, with responsibility for ensuring good practice.

· Reviewing, developing, and implementing an organisation-wide volunteering strategy.

· Promoting and enabling a positive culture of engagement that values the work of ShelterBox volunteers working alongside staff and those volunteers that work with our teams overseas.

· Ensuring that all volunteering opportunities are understood and respected within ShelterBox.

· Working closely with staff across the organisation to ensure consistency of advice, guidance and support provided to all volunteers.

· Working closely with colleagues to support in development of appropriate communications, engagement materials and resources to support the volunteer network.

· Provide accessible and timely professional guidance to staff working alongside volunteers across the organisation, especially volunteer managers, in line with policies and procedures.

· Overseeing the volunteering budget; adhering to the correct procedures and cash flow is managed effectively.

· Work with the International Fundraising Team to support international volunteers and Global Ambassadors.

· Conduct an annual volunteer survey with all volunteers, analyse results and plan interventions and implement improvements according to the data.

· Provide reports to the People and Risk Committee to assure that the experience of volunteers is consistently of a high quality.

· Maintain and strengthen the Investors in Volunteer commitment and work through recommendations following our assessment.

· Chair the Volunteer Manager’s Forum.

· Support the regional networks for all volunteers creating opportunities for meeting in person, peer support and learning.

· Developing and reviewing organisational volunteer policies and procedures and ensuring they are fit for purpose.

· Work with the EDI working group to implement EDI recommendations for the volunteer network.

· Work as part of the Safeguarding Working Group to ensure safeguarding policies and practices are reflected for all volunteer roles.

· Be part of the Crisis Management Working Group

· Work in partnership with the Learning & Development Team and Volunteer Managers and the NCVO network to develop engaging training opportunities for volunteers.

· Support the delivery of the Global Induction to the volunteer network.

· Manage volunteer complaints and concerns appropriately and in a timely manner through the Resolving Differences policy.

· Manage the work experience offer for the organisation.

Other responsibilities

· Any other duties as required which are deemed appropriate to the level and grade of the post.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

IRW’s International Programmes Division is recruiting for the position of ‘Faith Partnership Advisor (FPA)’ on a permanent, full time basis, to join its dynamic team based out of its offices in either Birmingham, London or where IR has an office globally. The organisation is currently operating to a hybrid working policy.

The purpose of the role:

The Faith Partnership Advisor will play a critical role within International Programmes Division (IPD) supporting the Divisions’ strategic objectives to consolidate its identity as an Islamic faith-based institution, leading our Faith Engagement Strategy, representing our approach to important multi-lateral and other institutions, ensuring the faith sensitivity and faith literacy of its programmes and securing funding for its global operations. The role will sit within the Programme Funding and Partnership Department (PFPD) within the IPD.

Building upon our many programme partnerships with other faith-based and non-faith-based actors, this role will forge new partnerships that build on the inspiring work we have developed in the areas of livelihoods, peacebuilding, forced migration, protection and gender justice. Working with major institutional donors, the Faith Partnership Advisor will form part of a collaborative team and manage the bid process from inception to submission on new programme initiatives. Specifically, the Faith Partnership Adviser will capitalise on the organisation’s faith-based approach to development. The Faith Partnership Advisor is expected to have extensive experience preparing bids which have a faith dimension to them, centred on the added value of Islamic Relief as a faith-based organisation and the industry’s need to have faith centric development and humanitarian approaches.

The successful candidate must have:

• A graduate degree or equivalent experience in development/humanitarian areas
• An in-depth understanding of international development issues
• An exceptional understanding of the principles of Islamic jurisprudence and Islamic teaching, particularly pertaining to aid and development issues
• An awareness of the various funding mechanism that are available within the industry
• Exceptional command of English with the ability to edit, summarise and compile information quickly and often within short time frames
• An ability to speak publicly and communicate confidently within groups
• An ability to lead working groups and plan strategically
• Expert knowledge of Microsoft Word and being versed with PowerPoint and Excel
• Track record of working in a similar role with an International NGO essential
• Proven ability to secure funding for Faith Partnerships
• Must have substantial experience of having worked on successful bids/partnerships which have a faith dimension
• Well versed and with proven capabilities of understanding the faith dimension of international development and humanitarian interventions.
• Demonstrated experience of working on multiple bids with various institutional donors
• Ability to work extensively with a team and or on their own
• Knowledge of the key critical areas impacting the international development sector, including awareness of SDGs, faith-based initiatives, CHS, Humanitarian principles etc.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 12th May 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK (If applicable)
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Direct Marketing Manager-Retention at the Disasters Emergency Committee is pivotal when we launch an appeal. They will shape and deliver new and existing supporter journeys for the DEC’s individual, community and legacy donors, and lead a programme of improvement across all major contact points between the DEC and the public.

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
• Lead on the production of retention and reporting back materials for individual and community supporters,
• Manage the development and maintenance of specific supporter journeys,
• Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships. You must have strong direct marketing experience with a focus on high volume donor acquisition and demonstrable knowledge of direct marketing techniques such as direct mail, email, SMS and SMS content management systems.

A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income and retention of a charity’s individual supporters. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

You must have excellent understanding of donor motivations, managing donor relationships, supplier relationships and negotiating contracts.

Ideally you will have experience of working in the international humanitarian aid sector, have excellent understanding of current trends within charity direct marketing and have used Salesforce and Salesforce Marketing Cloud and Google analytics.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters that keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

The Helen Bamber Foundation Group, comprising the Helen Bamber Foundation and Asylum Aid, stands at the forefront of human rights work, providing life-changing support to survivors of trafficking, torture, and extreme human cruelty. For nearly two decades, we have delivered expert trauma-informed care, legal protection, and advocacy to some of the most marginalised people in our society.

As we settle into our newly developed Trauma Centre in London, we are entering a critical moment in our journey, building on our many successes to date. This purpose-built space represents more than just a new home for our services – it is a platform for expanding our impact, strengthening our model of Integrated Care, and deepening our collaborations with partners across the sector. We are seeking an exceptional Chief Executive Officer to lead us through this next phase, navigating a shifting external landscape while ensuring our organisation continues to thrive.

The human rights sector is facing immense challenges. Survivors’ needs are growing more complex, the policy environment is increasingly hostile, and resources remain constrained. Our new CEO will meet these challenges with determination, building on our legacy of expertise to drive systemic change. You will have the opportunity to shape innovative service delivery, influence policy at the highest levels, and ensure that our voice continues to punch above its weight. As the leader of both charities, you will work closely with our highly skilled Boards of Trustees, including our Lived Experience Board Observers, to ensure our work remains authentic, grounded in survivor experience, and impactful at scale.

We are looking for a leader with a strong track record of strategic leadership in the charity, non-profit, or social justice sector. An understanding of human rights and an aptitude for advocacy and influencing policy will be crucial, and we are particularly interested in your ability to build effective partnerships, enhance our external profile, and secure sustainable funding. Our organisation has long been defined by ambition beyond its size, and your leadership will help us continue to deliver world-class support while making a lasting impact on the systems that shape survivors’ lives.

This role requires someone who can move seamlessly between strategic oversight and operational excellence, from representing our mission on national and international stages to inspiring our team of 75+ staff and 100+ volunteers. Most importantly, you will bring an unwavering commitment to justice, human dignity, and the rights of survivors – the values that have defined our work since our founding.

Closing date: midnight, 14 April 2025.

Job titleSenior Finance and Operations Coordinator Start Date Immediate, Hiring on a rolling basis PurposeTo manage the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions, and providing support in the preparation of project-related financial reports. Responsible toCEOResponsible forFinance Officer  Working withAll the departments 
LocationLondon Office, Hybrid with at least 2 days from officePostFull timePeriodPermanent Grade4.1SalaryGBP 41,938 for London

RedR UK and the work we do 

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard. 

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct. 

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work. 

About this role 

We are seeking a highly skilled and detail-oriented Senior Finance and Operations Coordinator to join our finance team. The Senior Finance and Operations Coordinator will be responsible for managing the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions, and providing support in the preparation of financial statements, restricted and unrestricted funds budgeting, reporting and managing operations. The ideal candidate should have extensive experience in Project financial management with major Institutional donors, trusts and foundations, possess strong analytical skills, and have a solid understanding of UK charity accounting principles and regulations. If you possess the required qualifications and are ready to take on this challenging role, we encourage you to apply.

Job Description 

Main Duties, Responsibilities and Accountabilities: 

Finance 

• Oversee accurate and up-to-date financial records, including accounts payable, accounts receivable, general ledger, and bank reconciliations. 

• Oversee the process and reconciliation of financial transactions, such as invoices, payments, and expense reports. 

Financial Management:

• Perform month-end and year-end closing procedures including monthly reconciliations, journals, accruals & prepayments.

• Preparation and analysis of monthly management accounts.

• Ensure compliance with accounting standards and regulations, stay updated on changes in accounting regulations and best practices and advise management accordingly.

• Monitor cash flow and provide management options Collaborate with external auditors during financial audits. 

• Provide support in payroll processing and employee expense reimbursements. 

• Assist in implementing and improving accounting processes and systems. 

Project Financial Management

• Lead on budgeting and forecasting processes with Programme colleagues

• Support programme teams with periodical financial reporting including monthly project finance updates,

• Lead on programme audits 

Operations 

• Provide administrative support to the Operations, IT, HR and Security Management functions of the organisation, supporting a positive and healthy working culture across the organisation.

• Identify opportunities for process improvement within the Operations, IT, HR and Security Management functions.

• Support our organisational systems, from Office 365 to Salesforce, ensuring the organisation becomes more efficient and effective in how it works.

• Maintain accurate operational records using organisational systems and support colleagues on maintaining clear and updated records, ensuring data integrity and accessibility. 

• Support the update, roll-out and dissemination of our organisational policies and procedures. 

• Support a range of office, legal and administrative tasks as necessary, coordinating suppliers, contracts and organisational subscriptions. 

• Act as first port of call for all external communications, including general email, post and telephone enquiries, as well as communication with external suppliers, in a timely and professional manner.   

• Leads the logistics & IT arrangements of internal meetings (All Hands Meetings, Quarterly Team meetings, Board meetings, and others) under guidance.

• Tracks and reports on operational & CEO-related expenditures under guidance.   

• Supports in any other task as required by their line manager, CEO or board members. 

Skills required:  

Essential skills/Qualifications   

• High level of experience in using QuickBooks or similar finance software, preferably QuickBooks Online and Excel 

• Degree or equivalent in Finance/Accounting or relevant discipline

• Understanding of the UK regulatory framework – Annual filings to Charities Commission and Companies House.

• Experience of working with regulatory stakeholders – Auditors, HMRC, UK Charities Commission, Companies House

• Experience of working across major Institutional donors.

• Able to analyse and present financial information to non-finance colleagues. 

• Strong administrative skills, communications skills and attention to detail. 

• Charity Accounting (UK SORP) 

Other skills  

• Microsoft Applications

• Able to communicate effectively. 

• Good collaborative, team playing skills including ability to apply initiative as deemed appropriate.   
• Good analytical skills and ability to proffer solutions to problems.