Humanitarian Aid Jobs

Direct Marketing Manager-Acquisition at the Disasters Emergency Committee delivers key direct marketing activities during appeals for major disasters. You will work with the Direct Marketing Manager-Retention to deliver a programme of supporter communications to feedback to donors on the impact of their donations and to retain their future support. 

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies,
• Implement the direct marketing strategies during each appeal with income maximisation and supporter acquisition as the key focus,
• Manage the capturing and analysis of results to ensure channel optimisation between appeals,
• Lead the benchmarking process of DEC Member Agency fundraising performance.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships.

You must have strong direct marketing experience with a focus on high volume donor acquisition. Demonstrable knowledge of offline marketing techniques in press, outdoor, direct mail and telephone. A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

Ideally you will have experience of working in the international humanitarian aid sector, have used Salesforce and Salesforce Marketing Cloud and Google analytics.

You must have excellent communication skills both written and spoken, with the ability to write compelling and emotive fundraising copy. Significant technical marketing expertise across a range of direct marketing channels. Excellent numeracy, budget development, planning and project management skills.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters and keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

Location: A 5-day in-person role working in the project clinic in Birmingham/Sandwell.

Job Purpose: 

The Principal Psychologist/Clinical Lead is responsible for the overall clinical management of mental health services within the project, including acting as safeguarding lead. This includes designing, implementing, and overseeing psychological and psychosocial interventions for asylum seekers and refugees. The role ensures high-quality, evidence-based mental health care, capacity building of staff, and coordination with internal and external stakeholders to support a multidisciplinary response. The post also ensures the integration of mental health services into MSF’s broader medical-humanitarian mission.

This role presents a unique opportunity for leadership to be part of a new, high-impact initiative for asylum seekers and refugees. As part of the pioneering team, the post holder will play a key role in establishing a new, trauma-informed care model that bridges humanitarian response with longer term mental health care. The successful applicant will have a chance to develop new skills, receive specialist training, and contribute to policy-level discussions on asylum seeker and refugee mental health.

Knowledge, Skill & Experience: 

Knowledge

• Doctorate in Clinical/ Forensic/ Counselling Psychology with HCPC registration.
• Significant further advanced training in relevant specialist treatment delivery (e.g. CBT, EMDR, NET)
• Advanced expertise in complex trauma, PTSD, and comorbid mental health conditions, particularly in refugee and asylum-seeking populations.
• In-depth understanding of trauma-informed care models, stabilization techniques, and stepped-care approaches.
• Extensive knowledge of evidence-based trauma therapies, including TF-CBT, EMDR, NET, and third-wave approaches.
• Awareness of UK asylum policies and the medico-psycho-social-legal needs of refugees and asylum seekers
• Strong working knowledge of safeguarding policies, risk assessment protocols, and ethical guidelines (e.g., HCPC, GDPR, BPS, NICE guidelines).
• Knowledge of UK healthcare, social welfare, and legal referral pathways for asylum seekers
• Understanding of mental health policy, advocacy, and service commissioning within humanitarian and third-sector settings.
• Familiarity with Mental Health and Psychosocial Support (MHPSS) models in humanitarian settings would be an asset
• Training in management and supervision practices would be helpful to the role

Skills

• Leadership and Team management skills, including supervision, line management, training, and capacity building
• Strong communication and stakeholder engagement abilities
• Ability to develop and implement mental health models in humanitarian settings
• Data analysis and monitoring skills for evaluating service impact
• Highly developed clinical assessment, formulation, and treatment planning skills for complex cases.
• High-level safeguarding. risk assessment, and crisis intervention competencies.
• Strong interdisciplinary teamwork, with the ability to liaise effectively with external agencies and humanitarian stakeholders.
• Skills in policy development and advocacy related to MHPSS

Experience

• Significant demonstrable post-qualification experience in roles equivalent to NHS 8b Psychologist, as well as significant experience delivering trauma-focused therapy with marginalised groups.
• Experience managing multidisciplinary teams in an NGO, humanitarian, or healthcare setting.
• Experience providing clinical leadership and supervision to senior (band 8a equivalent) Psychologists, Psychologists, Assistant Psychologists, and/or trainees.
• Demonstrated ability to manage high-risk and complex clinical cases.
• Strong record of managing multidisciplinary team collaboration and policy engagement.
• Experience working with refugees, asylum seekers, or survivors of trafficking and torture.
• Experience in training and capacity building for mental health professionals
• Research, service evaluation, or policy development experience.
• Prior work in humanitarian, NGO, or third-sector organisations would be an asset to the role
• Experience providing supervision to caseworkers or equivalent roles would be helpful to the post.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.  The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

Right to work - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

How to apply:

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:

18 April 2025, 11.59pm (BST)

Incomplete applications will not be considered.

Direct Marketing Manager-Retention at the Disasters Emergency Committee is pivotal when we launch an appeal. They will shape and deliver new and existing supporter journeys for the DEC’s individual, community and legacy donors, and lead a programme of improvement across all major contact points between the DEC and the public.

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
• Lead on the production of retention and reporting back materials for individual and community supporters,
• Manage the development and maintenance of specific supporter journeys,
• Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships. You must have strong direct marketing experience with a focus on high volume donor acquisition and demonstrable knowledge of direct marketing techniques such as direct mail, email, SMS and SMS content management systems.

A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income and retention of a charity’s individual supporters. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

You must have excellent understanding of donor motivations, managing donor relationships, supplier relationships and negotiating contracts.

Ideally you will have experience of working in the international humanitarian aid sector, have excellent understanding of current trends within charity direct marketing and have used Salesforce and Salesforce Marketing Cloud and Google analytics.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters that keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

Here at Human Appeal we have an exciting opportunity for a Core Humanitarian Standard (CHS) Co-ordinator to join our team based in the UK. We have an exciting opportunities for anyone interested in a 1-year fixed-term contract. In return, you will receive a competitive salary of £31,025 depending on experience.

Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide.

As a Core Humanitarian Standard Co-ordinator, the successful candidate will play an integral role in ensuring the organisational and key stakeholder compliance to the Nine Commitments of CHS. This will require working directly with CHS Champions to embed it across internal and external work streams. Reporting to the Quality and MEAL Principal Advisor, the role will monitor and drive departmental improvement plans, develop and deliver training workshops, participate in CHS meetings and lead the internal and external liaison on CHS. The co-ordinator will play a pivotal role in preparing the organisation for independent verification and certification and transitioning current activities to the updated CHS.?

We are ideally looking to appoint somebody immediately to this role and the recruitment is to run on a rolling-basis, it will be closed once a suitable candidate is appointed.

Key duties and responsibilities of the Core Humanitarian Standard Co-ordinator include:

• HA UK, global teams and partners embed and implement CHS principles across operations, policies and procedures
• HA and its partners have strengthened their accountability and quality mechanisms within communities and across programme activities
• ?11 Organisational Responsibilities and Key Actions improvement plans are aligned to the updated CHS
• Training workshops increase understanding of the updated CHS amongst HA UK, global teams and partners
• ?CHS commitment indicators on PSEA are embedded within the safeguarding framework
• HA and its partners are primed for independent verification and certification by HQAI

What we’re looking for in our Core Humanitarian Standard Co-ordinator include:

• Ideally degree-educated with a Bachelor’s degree in International Development, Social Sciences or a related field
• Minimum of three years in humanitarian or development settings with a focus on quality, accountability and standards
• Extensive knowledge and understanding on CHS
• Experience of applying CHS, Sphere Standards and other humanitarian quality and accountability frameworks
• Possess strong project management and coordination skills to steer work from start to finish
• An experienced communicator able to converse with multiple teams and at different levels
• Proficient in data collection, monitoring and evaluation
• Competent and literate with IT applications
• Culturally sensitive and able to work with diverse teams and in challenging environments

This would be an ideal role for an experienced Core Humanitarian Standard Co-ordinator looking to make a difference in a rewarding role within the Charity Sector!

We will be reviewing applications on a rolling basis so for the best chance of success please click ‘apply’ today to become our Core Humanitarian Standard Co-ordinator – we would love to hear from you.

Disclaimer: Please be aware that due to the anticipated quantity of response, we will only be contacting candidates who are shortlisted to interview stage. If you have not been contacted within 4 weeks of your application, please assume that unfortunately you have been unsuccessful this time.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Country Director will provide dynamic leadership and management to develop and deliver Muslim Aid ‘s strategy in Bangladesh, with a focus on leading and building a high-performing, diverse team and developing strong relationships with external stakeholders that are critical to the organisation’s growth and reputation in the country.

Interested candidates must be located in Bangladesh.

About the Role:

1. Ensure the country office’s strategy is responding to the country’s critical development and humanitarian needs, and is also aligned to Muslim Aid’s global strategy, mission and values.
2. Enhance Muslim Aid’s reputation and brand through maintaining positive relationships with other stakeholders, including government, donors, UN bodies, other INGOs, and local NGOs.
3. Identify areas for capacity building with partners such as, organisational management, gender mainstreaming, human resource management, financial management, governance, etc.
4. Proactively seek new opportunities for funding of projects through in-country and external relationship building with stakeholders including the bilateral and multilateral development partners and the submission of self-sustainable programme initiatives.
5. Ensure that effective and secure budgetary control of the country’s finances and expenditures are established and maintained, in line with Muslim Aid’s financial policy and procedures.
6. Ensure there is an adequate analysis of the risks which could impact on Muslim Aid’s operations in Bangladesh and evaluate the risk appetite of the Bangladesh Country Office.

About You:

To be successful in this role, you will need:

1. Relevant Masters level qualification or similar academic achievement, and ideally with an academic focus on international development and/or a related certificate in
2. Previous experience working in a Country Director or Regional Director role or other senior level leadership/management position in an INGO environment.
3. Experience of working with organisations in developing countries, ideally in South and Southeast Asia.
4. Experience of multiple donor grant management and reporting to major donors.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Strong and well-developed analytical skills coupled with experience of writing quality proposals and reports.

Why you should apply:

Join Muslim Aid as the Country Director Bangladesh and be part of a key role in driving our mission forward. Lead our strategy in Bangladesh, manage a high-performing team, and build strong external relationships to support the organisation’s growth and reputation. If you're a strategic leader with a passion for making a difference, apply now to help transform lives and empower communities.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Join War Child UK as our Database Executive and use your CRM expertise to drive data excellence, enabling innovative fundraising that supports children affected by war.

It’s an exciting time for War Child. We are sector leading with our heritage, connections, and relationships in the world of music, gaming and events. With a talented, hard-working team, we deliver amazing, creative fundraising in spades that has a huge capacity to inspire people.

You’ll be part of a multi-award winning Fundraising & Communications team which prides itself on innovation and collaboration in order to inspire our fundraisers and supporters. As our Database Executive, you'll play an important role in supporting,  maintaining and utilising our database system, Salesforce. We’re looking for a certified Salesforce user who is adept at project management to support the Data Lead, with a variety of projects – ensuring our busy Fundraising & Communications function are fully enabled.  This requires someone who is experienced in data selection, the importing of data and data cleansing. Working with a range of teams at War Child, the Database Executive is  a confident advocate for Salesforce and the importance of CRM,  helping War Child achieve our  objectives  and provide  the best possible  service to our donors, supporters, participants and staff.   

If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you. Below are some of the experiences and qualities were looking for. However, if you don’t meet every aspect of the role criteria, we still encourage you to apply – your skills, experiences, and perspective could be exactly what we need to enable War Child to support more of the world’s most vulnerable children.

• A Salesforce user (or equivalent through relevant experience) with good working knowledge of Salesforce system administration.
• Someone who can manage database-related projects effectively, accurately and to set timeframes, from start to finish.
• Experienced in data selection for mass fundraising appeals – with excellent attention to detail.
• Experienced in importing and exporting data with data loader.
• Understanding and appreciation for excellent data quality, using your passion and skills to manage data cleansing projects to the highest possible standard.
• Committed to Salesforce best practice and staying abreast of developments on the Salesforce platform and wider Salesforce and Salesforce org community.
• Able to manage a variety of stakeholder requirements and priorities simultaneously, to resolve requests in a timely, logical and accurate manner.
• A naturally collaborative person, who enjoys working with others and communicating with a variety of stakeholders to complete projects and problem solve.

What we can offer you

At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working, flexible hours and compressed hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:

• Flexible working culture and flexible public holidays
• 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
• Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
• Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.

This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.

Are you an experienced relationship fundraiser with a passion for international development? Do you thrive on building meaningful connections with philanthropists and delivering impactful fundraising? If so, War Child UK has an incredible opportunity for you.

We’re a multi-award-winning charity dedicated to protecting, educating, and standing up for children affected by conflict. Our Philanthropy Lead role is pivotal in growing our sustainable income and enabling strategic growth. Covering maternity leave for 12 months, this role will see you:

• Build & Nurture Relationships – Take ownership of a warm and active pipeline of philanthropists, cultivating relationships with existing and prospective major donors.
• Deliver Impactful Fundraising – Craft compelling proposals and lead on key philanthropic initiatives, including our signature Ambassador-led gala event at the end of the year.
• Inspire & Lead – Manage and mentor a talented Philanthropy Manager while driving the success of our major donor fundraising.
• Be a Strategic Voice – Represent War Child both internally and externally, contributing to cross-team projects and shaping the wider Fundraising & Communications strategy.

This is an exciting time to join a growing, high-performing team making a tangible difference in the lives of children affected by war. If you have a proven track record in major donor fundraising, the ability to lead with creativity and insight, and the drive to deliver extraordinary results, we want to hear from you. Ideally we are looking for someone who is available from 1 July 2025.

If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you. Below are some of the experiences and qualities were looking for.

• Major donor fundraising expertise, with a proven track record of securing six-figure gifts and delivering against ambitious income targets.
• Strong relationship management skills, with the ability to engage, influence, and negotiate with high-profile supporters and senior stakeholders.
• Event management experience in a philanthropic fundraising environment, with the ability to oversee and drive high-profile donor events.
• Excellent communication skills, both written and verbal, with confidence in presenting, writing proposals, and managing stakeholder engagement.
• Strategic thinker, experienced in developing and leading philanthropy initiatives aligned with an organisational fundraising strategy.
• Planning and budgeting experience, including managing and monitoring six-figure income streams across multiple audiences.
• Project leadership skills, with the ability to critically evaluate fundraising activities to maximise impact.
• People management experience, with a strong understanding of motivating and developing individuals to achieve success.

What we can offer you

At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working, flexible hours and compressed hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:

• Flexible working culture and flexible public holidays
• 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
• Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
• Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.

This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.

Legacy Marketing Manager
c. £51,000
Hybrid Working/ London- 2 days in the office

The Talent Set is thrilled to be working with an international development charity to recruit a Legacy Marketing Manager.

This is a fantastic opportunity to join a mission-driven organisation providing critical support to vulnerable communities worldwide. This role offers the chance to deliver impactful multi-channel campaigns, driving the growth of legacy income to support humanitarian work worldwide.

If you’re a skilled marketer ready to make a meaningful impact, this is your opportunity to join a passionate, purpose-driven team.

Key Responsibilities:

• Lead the planning, execution, and evaluation of multi-channel legacy acquisition campaigns, including digital, print, radio, and events, ensuring high-quality delivery and maximum impact.
• Collaborate with internal teams and external agencies to develop compelling content and messaging aligned with the organisations brand and communication strategies.
• Monitor and report on campaign performance, analysing results and recommending new channels or strategies to grow legacy donor acquisition and retention.
• Ensure compliance with relevant UK and EU laws, fundraising standards, and advertising regulations, maintaining the organisations reputation and ethical standards.
• Oversee budget management and financial reporting for legacy marketing activities, ensuring cost-effective campaign delivery and adherence to financial processes.
• Deputise for the Donor Development and Legacies Lead as needed and contribute to cross-team initiatives to support integrated fundraising goals.

Person Specification:

• Proven experience in UK charity marketing or fundraising, with a focus on donor acquisition and relationship management, particularly within legacy or gift-in-will campaigns.
• Strong project management skills, including planning, execution, and evaluation of multi-channel marketing activities across traditional and digital platforms.
• Demonstrable ability to collaborate with internal teams and external agencies, providing clear briefs and constructive feedback to deliver impactful campaigns.
• Exceptional communication skills, both written and verbal, with the ability to create compelling content and build strong relationships with stakeholders.
• Analytical mindset with the ability to interpret data, measure campaign performance, and identify opportunities for innovation and improvement.
• Solid understanding of fundraising standards, UK and EU laws, and advertising regulations, with a commitment to ethical and compliant marketing practices.

What’s on offer:

• Gain exposure to a high-level strategy within a globally respected organisation, enhancing your professional profile and development in the charity sector.
• Play a key role in generating vital income through legacy giving, directly supporting the organisations operations around the world.
• Work alongside a passionate, dynamic team across fundraising, communications, and digital sectors, fostering professional growth and knowledge sharing.
• Lead and shape innovative marketing campaigns with the opportunity to test new channels and creative approaches in a fast-paced environment.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

About the Role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, our fundraising operations team, consisting of database and supporter care functions, will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028.

The Head of Procurement will lead and manage the procurement function within Medical Aid for Palestinians, ensuring that goods, services, and contracts are sourced, procured, and delivered in compliance with humanitarian principles and organisational requirements. The role requires strategic oversight, strong management skills, and a deep understanding of procurement management, particularly in a humanitarian context.

About You

Are you a procurement leader looking to make a meaningful impact? Join Medical Aid for Palestinians (MAP) as our Head of Procurement and play a vital role in supporting life-saving healthcare services. In this role, you'll provide strategic leadership for a dedicated procurement team across multiple countries, ensuring that MAP programs and medical teams have the goods and services they need to deliver lifesaving care in the right place at the right time. You will also use your experience to lead on ensuring that our procurement systems and processes function to support our ambitions and are fit for purpose. If you're passionate about combining you procurement expertise with purpose-driven work, this is your opportunity to make a difference.

Key Responsibilities 

Leadership and Strategy:

• Lead the procurement team and ensure effective execution of procurement strategies aligned with MAP’s mission.

• Develop and implement procurement policies and procedures to enhance efficiency, transparency, and compliance.

• Oversee the procurement planning and budgeting process to ensure alignment with project timelines and objectives.

• Advise senior leadership on procurement matters, including risks, opportunities, and cost-saving initiatives.

Procurement Process Management:

• Oversee the end-to-end procurement process for goods, services, and contracts, ensuring timely and cost-effective delivery of needed supplies.

• Oversee tendering, bidding, and contracting processes, ensuring fairness, transparency, and adherence to ethical standards.

• Ensure the appropriate vendor management framework is in place, including evaluation, selection, and performance monitoring.

Compliance and Risk Management:

• Ensure compliance with internal policies, donor requirements, and international procurement regulations, including ethical sourcing and anti-corruption measures.

• Regularly review and update procurement guidelines to stay in line with industry best practices and humanitarian standards.

• Identify and manage procurement risks, including supply chain disruptions, price volatility, and supplier non-compliance.

• Maintain a clear audit trail and documentation for all procurement transactions.

Stakeholder Engagement:

• Collaborate with program managers, logistics teams, and field staff to understand procurement needs and ensure timely procurement of required items.

• Establish strong relationships with key suppliers, donors, and other stakeholders.

• Communicate effectively with internal and external parties to ensure smooth procurement processes, including managing disputes or delays.

Team Development:

• Lead, mentor, and train procurement team members to enhance their skills, knowledge, and professional growth.

• Foster a culture of continuous improvement and accountability within the procurement team.

• Ensure the team adheres to procurement standards, best practices, and organizational goals.

Budget and Cost Control:

• Manage procurement budgets and track expenditures to ensure effective use of resources.

• Develop cost-saving initiatives and ensure efficient sourcing without compromising quality.

• Work closely with finance teams to ensure accurate financial reporting of procurement-related activities.

Monitoring and Reporting:

• Prepare and present regular procurement reports to senior management, highlighting performance, savings, risks, and any challenges.

• Monitor procurement KPIs and take corrective actions when necessary to improve efficiency and meet organizational goals.

PERSON SPECIFICATION

Experience

• At least 7-10 years of experience in procurement, with at least 3 years in a leadership position.

• Experience working in a humanitarian or non-profit organization is highly preferred.

• Proven experience in managing procurement processes, tendering, and negotiations.

• Strong understanding of humanitarian principles, donor compliance, and international procurement standards (e.g., UN, EU, USAID regulations).

Knowledge, Skills and abilities

• Excellent leadership and team management skills, with the ability to motivate, develop, and retain talent.

• Strong analytical and problem-solving skills, with the ability to evaluate complex procurement needs and deliver effective solutions.

• Knowledge of procurement software, supply chain systems, and MS Office (Excel, Word, PowerPoint).

• Excellent communication and negotiation skills, with the ability to engage and influence internal and external stakeholders.

• Strong organizational and time management skills, with the ability to handle multiple tasks and meet tight deadlines.

Personal attributes and other requirements

• Commitment to anti-discriminatory practice and equal opportunities.

• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity). 

• Commitment to upholding the rights of people facing disadvantage and discrimination. 

• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.

• A commitment to MAP’s vision, mission and values and a passion for improving the health and dignity of Palestinians. 

• Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends. 

• An ability to apply awareness of diversity issues to all areas of work. 

• Attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure. 

• Prepared and able to travel occasionally to all MAP locations including Gaza, West Bank, Lebanon, Jordan and Israel. 

• Work collaboratively with others in all aspects of our work. 

• Abide by organisational policies, codes of conduct and practices. 

• Treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at MAP.

Grade: 4

Position type: Full-time permanent, 37.5 hours per week. Occasional travel away from home. Flexible working, part-time and job share considered  

Responsible to: Head of HR

Interdependencies: Community Volunteer Engagement Officer, Deployments Manager

Direct reports: Matrix management of People Assistant

Location: ShelterBox HQ, Truro or remote working (within the UK only) with quarterly trips to HQ

Role purpose:

ShelterBox could not run without our incredible volunteer base. We have a network of over 200 volunteers who do everything from raising awareness of ShelterBox in the UK to delivering aid to multiple regions globally.

This role is about providing the vital infrastructure and strategic direction that ensures all our volunteers have a great experience with us and feel part of the ShelterBox family. It’s also about ensuring we are making the most of the amazing skills, networks, and experience that our volunteers bring to the table. 

This role will also directly manage our ShelterBox Response Team volunteers, a group of dedicated and highly skilled individuals who support our teams on deployments overseas. You will ensure they are supported and managed effectively and remain engaged with our mission and values.

The successful candidate will lead people across the organisation to ensure everyone who works with volunteers is fully supported and confident to do so. The role will challenge and stretch us to consider how to do better, offer more, and work differently to increase levels of involvement.

Who are we looking for?

ShelterBox is seeking a passionate volunteer manager with experience of working strategically and with multiple stakeholders. You will have the ability to bring out the best in people. You will be able to inspire others and bring about sustainable change in both short- and long-term objectives.

You will have a working knowledge and understanding of great volunteer management both in the UK and globally and be able to support managers and colleagues to manage their volunteers well.

Duties will include but not be limited to:

· Manage and support the volunteer ShelterBox Response Team (SRT) members

· Working with colleagues in the International Programmes and Learning & Development Teams, ensure SRT volunteers are ready to deploy when needed, including being up to date with training requirements

· Review, develop and implement the SRT strategy and ensure it supports engagement strategies and develop new approaches to maintain and build SRT communication and relationships - including but not limited to webinars, SRT working group.

· Work with the organisation to plan the recruitment, selection and retention of the volunteer workforce

· Giving leadership and strategic direction to ShelterBox volunteering across the organisation, with responsibility for ensuring good practice.

· Reviewing, developing, and implementing an organisation-wide volunteering strategy.

· Promoting and enabling a positive culture of engagement that values the work of ShelterBox volunteers working alongside staff and those volunteers that work with our teams overseas.

· Ensuring that all volunteering opportunities are understood and respected within ShelterBox.

· Working closely with staff across the organisation to ensure consistency of advice, guidance and support provided to all volunteers.

· Working closely with colleagues to support in development of appropriate communications, engagement materials and resources to support the volunteer network.

· Provide accessible and timely professional guidance to staff working alongside volunteers across the organisation, especially volunteer managers, in line with policies and procedures.

· Overseeing the volunteering budget; adhering to the correct procedures and cash flow is managed effectively.

· Work with the International Fundraising Team to support international volunteers and Global Ambassadors.

· Conduct an annual volunteer survey with all volunteers, analyse results and plan interventions and implement improvements according to the data.

· Provide reports to the People and Risk Committee to assure that the experience of volunteers is consistently of a high quality.

· Maintain and strengthen the Investors in Volunteer commitment and work through recommendations following our assessment.

· Chair the Volunteer Manager’s Forum.

· Support the regional networks for all volunteers creating opportunities for meeting in person, peer support and learning.

· Developing and reviewing organisational volunteer policies and procedures and ensuring they are fit for purpose.

· Work with the EDI working group to implement EDI recommendations for the volunteer network.

· Work as part of the Safeguarding Working Group to ensure safeguarding policies and practices are reflected for all volunteer roles.

· Be part of the Crisis Management Working Group

· Work in partnership with the Learning & Development Team and Volunteer Managers and the NCVO network to develop engaging training opportunities for volunteers.

· Support the delivery of the Global Induction to the volunteer network.

· Manage volunteer complaints and concerns appropriately and in a timely manner through the Resolving Differences policy.

· Manage the work experience offer for the organisation.

Other responsibilities

· Any other duties as required which are deemed appropriate to the level and grade of the post.

Barnabas Aid is seeking a proactive and experienced Philanthropy Manager to join our International Outreach team. This new role is integral to ensuring the growth and sustainability of our work through regular or one time organisational and personal donations. The Philanthropy Manager will develop and implement a comprehensive strategy in support of this, targeting potential supporters who wish to leave a lasting impact through Barnabas’ work. The role will involve cultivating relationships with current and prospective organisational and private UK based and international supporters, overseeing communications and marketing strategies, and ensuring that Barnabas Aid’s fund raising programme is promoted effectively across all channels.

As part of a dynamic fundraising team, the Philanthropy Manager will work closely with the Head of Campaigns, the Living Streams Officer, and the Head of Communications. The role

will also involve engagement with donors, ensuring that Barnabas Aid is at the forefront of supporters' minds when it comes to making donations or leaving a legacy for future generations of Christians in need.

JOB PURPOSE

We are looking for a Philanthropy Manager who is passionate about high value fundraising, relishes the challenge of growing a pipeline and is motivated by UNHCR’s work.

You will join our small but talented Philanthropy Team playing a key part in identifying and bringing on board new, prospective donors, as well as growing relationships and income from donors already supporting UK for UNHCR.

You will work closely with the Head of Philanthropy, CEO, trustees and international colleagues to steward and cultivate donor relationships, and to inspire and engage new supporters. An experienced fundraiser, you will provide strategic insight into how we grow and improve our programme. 

You will be confident in navigating complex environments with multiple stakeholders and in negotiating internally as well as externally. You will enjoy developing strong relationships, have excellent communication and problem-solving skills and will be adept at managing prospect pipelines and crafting compelling donor communications.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES

• Grow prospect pipeline and the number of donors donating £10K+ to UNHCR’s work. 
• Grow UK for UNHCR’s sustainable income by growing the number of multi-year donors funding our programmes outside of emergencies. 
• Work with the wider international organisation to identify the most appropriate funding propositions for donors. 
• Craft compelling propositions and proposals for major donors and ensure quality and timely reporting back on gifts made. 
• Work closely with the IG team to manage the transition of mid-value donors to the major donor programme. 
• Engage existing and selected prospect major donors in the event of humanitarian emergencies. 
• Work independently and with the prospect researcher to gather up-to-date and accurate information on existing and prospect major donors and to develop network maps. 
• Maintain accurate records, including Salesforce and UK for UNHCR’s databases for income recording and earmarking. 
• Working with the wider team to contribute to the delivery of bespoke philanthropy activities such as roundtables and webinars. 
• Help to position and raise awareness of UK for UNHCR’s role among peers, donors and other audiences by participating in sector networks and representing UK for UNHCR at events. 
• Work within UK for UNHCR’s due diligence policy and processes. 

PERSONAL ATTRIBUTES AND EXPERIENCE
 
Essential Experience 

• Experience of working in an income generating capacity with an NGO or INGO to identify, approach, secure and steward major donors giving or capable of giving over five to six-figure gifts. 
• Experience of developing donor care plans and delivering bespoke proposals and  communications to generate income. 
• Experience of managing and growing a prospect pipeline. 
• Experience of working with trustees, CEO and senior stakeholders to build donor relationships. 

Essential Skills/Knowledge 

• Skilled at building and maintaining excellent relationships with donors and prospective supporters. 
• Ability to analyse reports and communicate complex themes and subjects in an accessible and compelling manner in writing and verbally. 
• Good understanding and knowledge of current philanthropic fundraising trends, environment and eco-system in the UK. 
• Ability to act proactively to identify new prospects and fundraising opportunities. 
• Confident and proactive networker. 
• Ability to confidently negotiate internally and externally. 
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment. 
• Good attention to detail, ability to proof-read. 
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis. 
• Solutions focused and able to use own initiative. 
• Excellent stakeholder and relationship management skills. 
• Proficient in using Word, Excel, PowerPoint and working knowledge of fundraising databases. 

Desirable Skills/Experience 

• Experience of working in a complex, multi-stakeholder environment. 
• Experience of working on faith-based giving. 
• Experience of working on a multi-year fundraising campaign. 
• Knowledge of international development or related subjects helpful but not essential. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing 

• 28 days’ leave per annum plus bank holidays. 
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development 

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Midnight 7th April 2025.

Interviews date: TBC

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

A unique, remote, part-time opportunity for a mission-driven EA to support the founders of a fast-growing humanitarian NGO.

About Children Not Numbers

The escalating crisis in Gaza has left thousands of children in urgent need of medical care, trauma support, and long-term assistance. Children Not Numbers is a grassroots medico-legal NGO committed to the health, safety, education, and wellbeing of Gaza’s children.

Children Not Numbers was established in February 2024 by Sarah Ben Tarifite and Somaya Ouazzani, founders and co-directors, who were driven by the urgent need to support Palestinian children caught up amid an unprecedented conflict. In just over 12 months, the organisation has grown rapidly into a global network of over 115 staff and volunteers, most of whom are volunteer paediatric medics representing more than 30 subspecialties.

Their work includes:

• Emergency medical aid for sick and injured children in Gaza, delivered through collaboration between local staff and an international network of volunteer medics

• Short-term medical evacuation for urgent and complex cases – more than 230 children have been safely evacuated to date

• Rehabilitation and trauma support for children with life-changing injuries and extreme psychological trauma

• Maternal Support Programme – over 500 women supported across 1,100+ appointments

• Education and Empowerment Programme, currently supporting 300 children in Gaza with academic and psychological care

• International advocacy, including engagement with the UN, European Commission, UK government and other international bodies

About the role

As Executive Assistant to Sarah and Somaya, you will play a vital role in helping the co-directors manage their time, priorities and communications, as well as providing organisational support across a fast-paced, high-growth NGO.

Key responsibilities include:

• Assisting with workflows

• Schedule coordination

• Meeting coordination and follow-up, including: preparing agendas, taking meeting minutes, pre-meeting research notes, and follow up action points post meeting

• Screening and prioritising calls and emails

• Drafting and editing correspondence, communications, reports and presentations

• Processing expense reports

• Liaising internally and externally for collaboration and programme implementation

• Supporting with organising events, including team retreats, donor events (with fundraising team) and community engagement activities (with fundraising team)

• Assisting with administrative tasks across the organisation 

To be considered for this role, it is essential that you have:

• 2+ years recent experience as an Executive Assistant to Director-level or above, ideally in a small or fast-paced organisation.

• Right to work in the UK - this is a remote, UK-based role. We are not able to offer visa sponsorship or consider overseas applications

Desirable:

• Experience of working in a charity or not-for-profit, either as an EA or in another role, is highly desirable

• Project coordination and event planning experience

Please note: Only candidates who meet the two essential criteria above will be contacted. Applications from those with recent experience as an Executive Assistant plus employment experience within the not-for-profit sector will be prioritised. 

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Children Not Numbers are partnering with Laura Macnamara at QuarterFive for this role.

Application is by CV only. Please do not send a cover letter. 

About the role

Are you a service coordinator or a frontline caseworker with demonstrable organisational skills and the ability to develop, deliver and monitor the impact of food based destitution services? Are you highly organised and responsible? Are you passionate about supporting asylum seekers, refugees and vulnerable migrants to rebuild their lives in our community?

If so, this key project management role in our charity might be for you! 

Reporting to the Director, AFRIL's Destitution Coordinator will coordinate the delivery and development of our work to alleviate destitution. You will coordinate a fortnightly referral only food bank in partnership with St Peter’s Church in Lee; secure gifts in kind, manage the distribution of small grants, and work together with our Casework team and partner Immigration Solicitor to support people to engage in the complex process of improving their circumstances. You will supervise volunteers and lead on professional relationships for AFRIL’s destitution work, including influencing local policy. We are a friendly and supportive team and the existing postholder is moving internally so you will have a thorough handover period.

About us:

AFRIL is a growing, dynamic charity that supports asylum seekers, vulnerable migrants, and refugee families in south east London. We support our clients to lift themselves out of poverty and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle underlying issues, supporting people to integrate, contribute and thrive. We engage in policy and legal interventions to influence positive change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We are 15 staff (7.3 full time equivalent) and over 100 volunteers.

AFRIL delivers the following core services: 

• Rainbow Club Supplementary School - providing weekly supplementary education in  English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status)

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We welcome applications from candidates of all ages and are committed to supporting qualified people to re-enter the workplace after periods of unemployment for example because of homemaking, redundancy, mental health or previous immigration restrictions. Our office is on the first floor of a community centre. We are committed to making reasonable adjustments to support our staff to flourish.

Shortlisted candidates will be invited to interview on 23rd April 2025. 

Terms and conditions:

Hours: Part time 17.5 hours (2.5 days per week) to include every other Saturday morning

Salary: £32,980 - £34,644 pro rata (points 13-16). New employees normally start at the bottom end of this scale, with an annual salary review process.

Location: The office base for this post is the Leemore Community Centre in central Lewisham with service delivery at St Peter’s Church in Lee every other Saturday morning. We have a hybrid working model and the post holder can work from home for part of the week, as agreed with line manager.

Benefits: 

• Annual leave 25 days per annum plus bank holidays (pro rata for part time staff); 

• Pension scheme: 5% employer pension contributions; 

• Flexible working: we do our best to accommodate your preferred working style

• 24/7 Employee Assistance Programme, including access to advice and 121 support

• Clinical supervision: monthly small group reflective practice with clinical provider

• Training and development: access to good quality training and budget 

• Cycle to work scheme 

• Annual salary review

See full Job Description and Person Specification. Applications accepted through charityjob only.