Hr Support Jobs

 Collaborate closely with parish priests and lay leadership teams to offer fundraising support and implement Planned Giving campaigns. Liaise with parish and central finance teams to monitor the results of these campaigns, devising reports for the Head of Communications and Chief Operating Officer

• Guide and advise parish leadership teams to craft messages and communications that support fundraising and engage donors. Create and maintain core materials (including leaflets and documents) to support parish fundraising, reviewing these with the Head of Communications and arranging the logistics for their delivery

• Support the parish in localising core materials so that they reflect the financial picture of the parish and include facts, messages and images that are specific to the community

• Liaise with colleagues to ensure Gift Aid and data protection wording are correct and compliant. Prepare thank you letters and other materials as required

• Support parishes with the implementation and promotion of Contactless Giving, troubleshooting as and when required

• Help parishes with special appeals for capital projects. Research and write grant applications to trusts and foundations on behalf of parishes and the central Diocese

Support parishes and the central diocese in implementing a legacy strategy and support the Head of Communications in developing a strategy to engage high net worth donors in support of the mission of the Church

• Represent the Diocese at national meetings of the Catholic diocesan fundraising teams. Liaise with national colleagues to share and develop best practice and to access Continuing Professional Development

• Undertake other tasks to support colleagues within the Communications Team as required, such as proofreading, website updates, preparation of copy and images for the website and social media etc. 

Passionate about volunteering, community organising, or the value of people helping people? We’re hiring a Senior Volunteer Coordinator to join our Student Development Team.

Every year thousands of students volunteer to build communities around activities and social issues that are meaningful to them. These volunteer student leaders have a huge impact on the student experience of thousands more of their peers, as well as hundreds of people in the University’s local community. The Student Development Team aims to create opportunities for students to build and participate in communities that are inclusive, sustainable, ambitious, and impactful, and the Senior Volunteer Coordinator will play a key role in achieving this vision for our student leadership programmes.

In collaboration with a second Senior Volunteer Coordinator, you’ll be leading on a series of volunteering programmes that we’re really proud of. Since September 2023, student volunteers have raised over £150,000 for charitable causes, given over 2,800 hours of their time to volunteer directly in the local community, and broadcast an award-winning radio station, among other achievements. As the Senior Volunteer Coordinator you will coordinate the onboarding, skills development, and tailored support for volunteer student leaders who, in turn, coordinate their own volunteer teams. This means you’ll play a vital role in shaping our student leadership culture, as the way you manage your volunteers will influence the way they manage theirs.

This role is of strategic importance to our student leadership programmes as, alongside coordinating your own volunteering programmes, you’ll be working with other student-facing teams to inspire colleagues to develop their own volunteer management practices.

Our programmes are well-resourced, and we have an outstanding research & insight function that will support you to make data-driven decisions on making our programmes even better. We offer a comprehensive training programme for skills you might want to work on, from giving and receiving feedback well, to coaching and safeguarding. There’s no need for previous Higher Education sector experience – you might have coordinated teams of people in any context. We’re looking for someone who is capable of motivating or inspiring others into action, comfortable making autonomous decisions, and curious about exploring new ways of working.

This is an exciting time to join the Student Development team as we overhaul our approaches to volunteer management across the Union to ensure that volunteering remains attractive to students already balancing commitments including their studies and paid work. We want the skills development opportunities and rewards for volunteering to be sector-leading – could it be you that helps to make this happen?

This is a hybrid role, with the option for around 2 days per week working offsite.

Details

Salary: £25,440 - £28,620 per year

Contract: Permanent

Hours: 35 hours per week, full-time

Recruitment Timeline

Applications opened: 13th June 2024 9am

Applications close: 4th July 2024 23:59

Interviews: 26th July 2024

Role Commencing: Late August

ABOUT L'ARCHE LONDON

At L’Arche we build Communities together with people with learning disabilities rather than doing it for them, and we are committed to mutually transforming relationships in a world where all belong.

L’Arche London is a diverse and inclusive Christian community of 100 people with and without learning disabilities, sharing ordinary life and building extraordinary relationships. Excellence in care and a commitment to living in community is what makes us unique. We are a high quality care and support provider, regulated by the Care Quality Commission in England.

Are you inspired to bring your skills, experience and values to support our vision of a more human society?

ABOUT THE ROLE

Reports to: Head of Support and Care (Registered Manager)
Hours of work: 37.5 hours per week, usually Monday - Friday 9 - 5pm

NB Service Coordinators are required to balance management administration with being present in the group's houses. This necessitates some occasional evening and weekend work to be agreed with their line manager.

Salary: £35,000 per annum (with an increment in the second year)
Place of work: L’Arche London community houses and office (all within a walking distance, based in West Norwood, London)

Main purpose of the role:

- To lead and manage the Oak Group, one of three groups in the L'Arche London community, comprising of a range of services for people with learning disabilities and its team of assistants.
- To lead the service delivery within this group in line with L'Arche values, standards and the requirements of the Care Quality Commission [CQC].
- To play an active role in the leadership of L'Arche London, helping shape a vibrant community of people with and without learning disabilities.

Leadership and People Management:

- Supervise and work with the Deputy Service Coordinator to lead a team of 15 Support Assistants. Ensure each assistant in the group is regularly supervised, trained, and appraised, and that action is taken to effectively manage performance issues.
- Understand the requirements of the CQC and other relevant legislation and ensure that all applicable standards are met including adult safeguarding.
- As part of the Community Coordinating Team, implement appropriate policies and procedures, promoting the wider L'Arche mission, vision and values.
- Be on the On-Call rota every 6 - 8 weeks, with flexibility as service requires. (Additional pay provided.)
- Contribute to the recruitment/ interviewing of Assistants.
- Provision of Support to People with Learning Disabilities
- Ensure the provision of high quality personalised support for each person with a learning disability in the Oak group, implementing Person Centred Support Plans to maximise independence, personal choice, and autonomy.
- Enable each person with learning disabilities to feel at home, encouraging both individuality and belonging, ensuring that everyone is informed of their rights and responsibilities as a member of the Community group and as a tenant.
- Support each person to manage various aspects of their life, from their personal budgets to their health and well-being.
- On occasion, provide one-to-one support to people with learning disabilities at home or in the community.

Administration and Management

- Maintain high standards of communication and record keeping, ensuring an effective flow of information within the Group, with the rest of L'Arche London, the local community, family and professionals.
- Work closely with the Deputy Service Coordinator to oversee the work rota.

Creating Community

- Attend and organise Community events and celebrations relevant to the role and foster a sense of welcome for all visitors and friends; ensure a regular rhythm of prayer and reflection in accordance with the traditions of L’Arche.

General

- Attend training and personal development courses as required.
- Any other reasonable duties commensurate with the post which may be required from time to time.

What We Offer

This post is offered subject to a probationary period of 6 months; 3 clear references; a completed work history form; a satisfactory and up-to-date enhanced DBS check; and a satisfactory right to work check as appointees must have the right to work in the UK.

There is no additional pay for overtime, but Time off in lieu (TOIL) will be given and agreed with the line manager when circumstances require the post-holder to work extra hours. TOIL should be taken within 2 weeks of being accrued.

All Service Coordinators are the on-call rota for 1 week every 6 - 8 weeks. There is an additional payment of £56 a week for being on-call.

Paid holiday allowance of 33 days leave per year. (This total is inclusive of 8 days in lieu of bank holidays).
Service Coordinators will be provided with a programme of personal development and training including opportunities to study for QCF qualifications in social care and leadership development through L'Arche in the UK's leadership development programme.

Employee Assistance Programme with Care First which offers confidential support in terms of performance, health, mental and emotional well-being including access to short term free counselling services.

A full job description and person specification can be found in the Recruitment Pack.

To apply, please submit your CV and answer the questions on our online application form. Please also include a cover letter providing in depth explanation of how you meet the job and person specifications for this role. Please give examples where you can.

Closing date for applications is midnight on Monday 15 June 2024. We will carry out interviews as applications are received and may close the role early if a suitable candidate is appointed. We encourage you to apply as soon as possible.

Please also read our privacy notice for job applicants.

Closing date: 15-07-2024

REF-214 922

About the role

We are looking for someone with experience in facilities and contract management, and the drive and desire to find solutions and complete projects to a high standard. You’ll need to be highly organised and self-motivated, with the ability to multi task. You must be a compelling advocate for the work of the Trust.

This role manages the Trust’s office facilities, ensuring they are safe, clean and support a positive working environment for staff and volunteers. The post holder will manage contracts, striving to secure competitive prices, support with IT alongside the Trust's IT service provider, and identify and coordinate improvements to the Trust buildings. This role also manages the Business Support Officer.

The Facilities Manager role is for a 10 month fixed-term maternity cover with the possibility of an extension. We would consider between 30-37.5 hours per week, worked across 4 or 5 days. Other options may be considered for the right candidate.

Application deadline

9am on Friday 26th July

Interviews:
In order to remain flexible with the summer holiday period, shortlisted candidates will be invited to attend an interview either in person or online during the weeks beginning 5th, 12th or 19th August 2024.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

For more information on the role and the application process, please download a Recruitment Pack. 

About the Trust

Herts and Middlesex Wildlife Trust is a local nature conservation charity. You will be joining the Trust in the year we celebrate our 60th anniversary. Standing up for wildlife is as important now as it has ever been and our aims are to see more land in recovery for nature and more people inspired to take action.

Our staff team is enthusiastic, friendly and committed to making a difference.

About you
You’re passionate about music and want to play a key role in shaping and changing the future of the music industries. You're someone who thrives in community-led environments and enjoys collaborating with and supporting young people.
You’re someone who loves building new relationships and comfortable engaging and growing creative communities.
You’ll have an ear for music and a strong understanding as to what engages young people in and out of music. You’ll have an entrepreneurial spirit that will develop our NextGen Programme through a new stage of growth. Behind the scenes, you’re organised, collaborative, efficient, self-motivated and can work well in a small team that has to punch above its weight.

You may have experience already working in music, working with artists' events, campaigns, or in community management. You may have worked on or with youth-led organisations or platforms engaging directly with young creatives.

About the role
The NextGen Community Producer will play an integral role at Youth Music shaping and developing our support for young adults, particularly helping them to close the gap between learning and earning in music.

You’ll join us at an exciting time as we look to scale up and enhance our community engagement efforts. Building on the foundations established in phase 1 between 2021-2024, your focus will be on increasing participation, and fostering a more cohesive and active community. Your innovative strategies and passion for supporting young creatives will be key to driving deeper connections among members, and creating a compelling offer for the community.

Day-to-day you’ll be programming national events, workshops and networking opportunities; brokering progression opportunities though Youth Music’s industry partners, and recruiting to paid freelance creative roles. The job will involve managing a variety of relationships with young people, playing a central role in developing and leading the NextGen community strategy, and supporting the development of a new brand and user journey for NextGen community members.

Key responsibilities
Programme Development

• Act as the day-to-day lead and point of contact for the Youth Music NextGen Community, representing their voice internally and externally.
• Devise and implement a clear strategy for the continued growth and development of the NextGen Community, with support from the Engagement team.
• Deliver impactful programmes of activities and support that will progress young people into creative careers, broaden their networks, increase their confidence and create access to new opportunities.
• Develop and grow the NextGen Community brand and visual identity, ensuring a clear offer and user journey for those taking part in Youth Music funded projects, and other potential new members.
• Increase the role the community plays in designing and delivering the NextGen programme, aligning with Youth Music’s wider aims and values around youth voice.
• Increase interaction between NextGen Community members.

Events

• Work with the events team to develop, grow and manage our programme of regular NextGen Community events across the country to bring the community together and showcase their talent.
• Develop and manage our programme of events in London in partnership with Young Guns Network (YGN), taking place in the offices of our music industry partners.
• Grow attendance at all NextGen events, working with our Comms and Marketing team to increase awareness and build the profile of the event series.
• Programme and manage all events within set budgets.

Partnerships

• Build and leverage relationships with partners and networks to enhance the offer for the NextGen Community (such as events, performance opportunities, workshops, studio time, content creation, and exclusive offers etc).
• Manage relationships with key corporate partners (such as Levi’s) to support delivery of the NextGen Community activities.
• Build and maintain a pipeline of potential partners to approach, and support wider fundraising efforts within the team.

Recruitment

• Lead on NextGen recruitment for NextGen Community Events and the Youth Music Awards, with support from the Engagement Coordinator. e.g. Create briefs for NextGen roles and be their main point of contact.
• Support recruitment for any other Youth Music or partner opportunities created for the NextGen Community. (e.g. gigs, festivals, activations, focus groups, etc).
• Develop the NextGen talent pool, finding new ways to promote and manage this.
• Create and source relevant national music-related opportunities for Youth Music’s ‘opportunities board’.

NextGen Fund

• Support the marketing and promotion of the NextGen Fund.
• Contribute and support NextGen Fund decision panels.
• Work with our Comms team to ensure that content created through the NextGen Fund is showcased on Youth Music’s social and digital channels. E.g. Sound of the Next Generation playlist.

Demonstrate Impact

• Work with the Insights Team to listen and act on feedback from the NextGen Community. This will be via monitoring, research and consultation that informs the ongoing development and design of the NextGen offer.
• Prepare and present reports on the plans, activities and impact of NextGen Community.
• Share our learning internally and externally at panels, conferences, and through written pieces.

Systems and processes

• Capture NextGen membership on Salesforce so that we have a clear understanding of who is in our community.
• Work with the Database Administrator to improve our systems, processes and user journeys.
• Work with the Comms and Marketing team to ensure the Youth Music website represents and serves the needs of the NextGen Community.

Other

• Ensure all activities are delivered in line with Youth Music’s values with inclusion, diversity, equity and accessibility at their core.
• Be a safeguarding champion, ensuring best practice Safeguarding is embedded throughout our work and all issues and concerns are escalated as appropriate.
• Represent NextGen at events or speaking opportunities and act as an ambassador for Youth Music.
• Ensure budgets are managed effectively, accurate records are kept and invoicing and payments are managed in a timely manner.
• Undertake other tasks that may be requested from time to time that may be consistent with the nature and scope of the role.

Person specification
Essential

• Experience in building and engaging communities in music, creativity or other youth-led spaces, platforms or organisations.
• Strong ability to build new relationships, engage with diverse creative communities, and foster meaningful connections.
• A passion for music and a strong understanding of the UK creative industries and current issues facing young creatives, coupled with a clear desire to create a more equitable industry for the next generation.
• Experience in developing, implementing and growing brands and programmes, particularly those that support young people.
• Experience of working directly with young people, including one-to-one and facilitating or leading groups.
• Proven track record of programming and managing events within budget constraints.
• Excellent organisational skills, with the ability to manage multiple projects simultaneously and deliver on KPIs.
• Experience working in a small, collaborative team environment, demonstrating efficiency and self-motivation.
• Excellent written and verbal communication skills, capable of representing Youth Music and the NextGen community internally and externally.
• Attention to detail and the ability to deal sensitively with confidential personal information.
• A strong commitment to equal opportunities, diversity and inclusion, alongside a working understanding of safeguarding best practices, ensuring a safe and inclusive environment for all participants.

Desirable

• Previous experience working in music, with artists, events, campaigns etc.
• Familiarity with charities and an understanding of how they operate within the music industries.
• Experience in developing a brand, with knowledge of digital and social media strategies to enhance programme visibility and engagement.
• Partnership development - experience in building and maintaining relationships with corporate partners and supporting fundraising efforts.
• Familiarity with Salesforce or similar CRM systems for managing community membership and engagement.
• Comfortable with public speaking and acting as an ambassador at events or conferences.

Working across the Greater Manchester City region, you will play an important role in strengthening and championing the benefits of sport and physical activity, widening access and participation, reducing inequalities and contributing to health, wealth and wellbeing.

Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport and physical activity. We play a strategic leadership role in support of GM Moving, the Greater Manchester wide movement, for movement.

We are seeking to recruit an individual with purpose, passion and integrity to lead, support and connect the Greater Manchester system in strengthening and championing the benefits of sport and physical activity, widening access and participation, reducing inequalities and contributing to health, wealth and wellbeing.

We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.

This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through physical activity, sport and movement.

This is a full-time role (37 hours per week), but job share, and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday, but occasional evening/weekend work may be required.

We have permanent office space in the House of Sport in Manchester, and regular team and co-working days in venues across Greater Manchester, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and happy.

Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.

Closing date for applications:  Monday 8 July 2024 - 5pm 

Interview date: Week commencing 15 July 2024

About you

 Do you want to use your skills to make a real difference to the myeloma community?

We’re looking for a talented and knowledgeable Senior Research Grants Project Officer to join our Research Team.  You’ll have experience working in research/grant funding and management, and project management in a health research environment.  You’ll require excellent communication skills and the ability to build positive relationships with stakeholders at all levels.  You’ll be a problem solver with the ability to convey complex technical information to a non-specialist audience.  You’ll also need strong organisational skills and the ability to prioritise and manage your workload to meet strict deadlines. 

About the role

This is an exciting time to join Myeloma UK as we launch our new five year strategy. 

Our portfolio of grant funded research programmes and projects play an important role in achieving our strategic objectives.  These programmes aim to discover and share new knowledge, support the development of clinical trials and answer questions of unmet need in myeloma. 

The postholder will ensure the development and effective management of the grants portfolio in line with Myeloma UK procedures, ensuring compliance with AMRC guidelines and charity finance requirements.  You’ll ensure grant holders deliver on contractual milestones, manage high level relationships with Principal Investigators and will work closely with the Research Advisory Group and any other specialist groups as required. 

You will also work with other teams across Myeloma UK to help inform and update our supporter audience on the funded research programme and other research issues.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.

We offer a range of staff benefits, including flexible working and flexitime to allow you to find the right working pattern for you.  We have an employee assistance programme and our Wellbeing Leads and resources are there to support our staff.  We are committed to providing learning and development opportunities for all our employees. 

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 11 July 2024 and interviews will be held on 25 and 26 July 2024. You may be asked to do a task prior to your interview.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex,

· race,

· disability,

· age,

· sexual orientation,

· gender reassignment,

· religion or belief, marital status, or pregnancy and maternity.

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

The Live Fear Free Helpline is an award-winning, 24-hour helpline for survivors of domestic abuse, sexual violence, and all other forms of violence against women in Wales. We provide a listening and signposting service to survivors, family, friends, and professionals. In addition to our phone service, we also provide help and support via email, text message and web chat.

Closing date: 15th July 2024 

Interviews:  24th & 25th July 2024. Interviews will be held in person at our office in Penygroes, near Caernarfon. 

The successful candidate will be a member of the Helpline team, reporting to our Helpline Team Leader As part of the job, you will: 

Respond to enquiries to the Live Fear Free Helpline received by phone, email, webchat or text to:

• Provide a confidential information and signposting service to anyone experiencing domestic abuse, sexual violence and/or any other form of violence against women, and to those  

• contacting the service on their behalf.

• Evaluate and respond to need, and minimise risk to those experiencing domestic abuse, sexual violence, or other forms of violence against women.

• Refer service users to appropriate support services making use of the established referral pathways.

Full training will be provided.

As part of this role, you will be expected to work shifts on a 24-hour rota. Weekend and night shifts are a necessary part of the role.

Person Specification 

  

This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1, this includes applicants with lived experience of being a woman.We value diversity and are committed to ensuring that our organisation is an inclusive place to work. 

Do you have experience of: 

• Working within a domestic abuse, sexual violence, or violence against women service or similar.

• Providing direct Helpline support services.

• Shift work, particularly night shift work.

• Safeguarding of adults and children.

Do you have knowledge of: 

• An understanding of domestic abuse/sexual violence and the effects.

• Good understanding of the services available across statutory and voluntary sectors which could support survivors.

• Relevant knowledge of any, or all, of the following areas: Benefits, Legal issues, Housing, Safeguarding children and adults with additional support needs, Immigration 

Are you: 

• Able to communicate effectively in both Welsh and English, both orally and written with different individuals and organisations. 

• An excellent listener – With an emphasis on tact, empathy, patience and kindness.  

• Emotionally resilient with the ability to deal with emotive calls and contacts.

• Able to prioritise workloads and to multitask in a busy work environment.

• Organised, with the ability to record, report and respond to problems affecting the Helpline service.

• Able to build positive working relationships with colleagues across the organisation.

• Able to carry out own administration, demonstrating good IT skills and the ability to learn new software.

• Committed to your own learning and development, and able to take on new tasks with enthusiasm.

This is an opportunity to join Refuge as Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Job description

Relationship Fundraiser

£28,137.13 per annum

North Yorkshire Hospice Care Sites (Harrogate & Thirsk)/Hybrid

Closing Date: 23rd July 2024

Hours per week: 30 to 37.5 Hours

Contract type: Permanent

Interviews will take place in Harrogate at the end of July (date To be confirmed)

Do you enjoy using your communication skills to develop lasting relationships with individuals? Are you passionate about local hospice care?

North Yorkshire Hospice Care (known to its local communities as either Saint Michael’s Hospice, Herriot Hospice or Just ‘B’) has a great opportunity for someone to join their fabulous Fundraising Team as a Relationship Fundraiser. If you are energetic, passionate, and looking to develop a career in fundraising whilst ensuring everyone has access to local hospice care, emotional wellbeing and bereavement support, this role is for you.

This is an excellent opportunity for proactive candidates with experience working within Individual Giving, In Memory or Legacy giving, to work in a growing area of the charity. With a varied workload, as a Relationship Fundraiser you will help secure a crucial source of income for the charity.

The Relationship Fundraiser will cultivate and manage relationships with both internal and external stakeholders, as well as individual donors, to ensure a positive experience for all supporters of North Yorkshire Hospice Care. Each day in this role will be unique, involving activities such as planning upcoming appeals, meeting with recently bereaved families, or promoting the importance of legacy gifts. This position is ideal for someone who enjoys building relationships and has a keen eye for detail.

We are looking for individuals who are personable, have a positive attitude, and can empathise with stakeholders.

Key responsibilities will include –

• Supporting in-memorium donors through their giving journey
• Help the creation of regular giving appeals
• Grow income and support donor stewardship from general donations received
• Be an ambassador for legacy giving, growing awareness internally and building number of legacy pledgers
• Build and maintain strong, personal relationships with stakeholders to ensure life-time giving
• Work with the team across the other fundraising specialisms to contribute to a cohesive approach to fundraising

Please see a copy of the full Job Description and Person Specification for this role at the bottom of this page.

Please be aware we reserve the right to close a vacancy early if a suitable candidate is identified.

PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who do not have the right to work in the UK.

Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.

Benefits include (subject to eligibility): -

• 35 days holiday per year (including Bank Holidays, pro-rata)
• Comprehensive Induction Programme
• Refer a friend bonus scheme
• Pension Scheme with an employer contribution of 8%
• Lifestyle discounts and savings
• Cycle to work scheme
• Employee Assistance Programme
• Access to staff support
• Free group life assurance
• Free DBS check
• Free car parking at Crimple House location.

Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice make up registered charity North Yorkshire Hospice Care. You’ll be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to people across North Yorkshire and beyond.

At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding. This impacts our recruitment processes and we have adopted a number of safer recruitment practices, which our HR and People team can talk through with you.

We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including but not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. Costs of pre-employment checks will be met by the organisation.

North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

Our Values at Work

North Yorkshire Hospice Care is clear about who we are, what we do and why we do it. It is our vision; mission and values that underpin this understanding and all three of these areas continue to evolve as we develop in response to the changing world around us.

We have re-examined our values with our stakeholders seeking to define a sense of who we are today. The result? A set of 10 values/behaviours that crystallize this thinking and act as a yardstick for our thinking and actions.

This shared set of values helps guide our decisions, actions and behaviours and is at the core of our collective aspiration to live in a community where everyone gets the care they need to live their last years, months and days with respect and dignity.

NB: This list is not exclusive or exhaustive but captures those values/behaviours currently at the top of our agenda.

Job Description

Relationship Fundraiser

1.0 Job Purpose

The Relationship Fundraiser plays a crucial role in supporting the Relationship Manager in advancing North Yorkshire Hospice Care’s mission by assisting in the enhancement and management of relationships with individual donors.

The Relationship Fundraiser will assist in identifying potential donors, understanding their motivations, and contributing to tailored engagement strategies. Through these efforts, the fundraiser will help to ensure donors feel valued and connected to the charity's cause.

This role will primarily focus on growing and maintaining various fundraising avenues, including in memory, regular giving, facilitating legacy gifts or bequests in wills, and singular donations. The role aims to maximise opportunities for donor engagement and individual giving.

2.0 Key Tasks

• In-Memorium Fundraising Support: Assist in implementing sensitive and impactful strategies to encourage donations in memory of loved ones, ensuring memories are honoured and families and friends are supported throughout their giving journey.
• Regular Giving Support: Aid in driving the regular giving program to secure a sustainable income stream. This will involve supporting in creating tailored appeals, managing communications, and contributing to enhancing donor satisfaction and retention through regular updates and engagements.
• General Donations Assistance: Provide support in overseeing the process for general donations, maximising the ease and effectiveness of one-time and ongoing contributions. This may include assisting in campaign management, donor acknowledgment, and contributing to leveraging special events and anniversaries to inspire giving.
• Donor Relationship Support: Help build and maintain strong, personal relationships with donors through consistent, thoughtful communication and recognition strategies. Utilise CRM to track donor interactions, preferences, and history to tailor approaches and increase donor engagement.
• Collaboration and Support: Collaborate with the Relationship Manager and other teams within the charity, such as marketing, events, and volunteer management, to contribute to a cohesive and comprehensive fundraising approach.
• Continuous Improvement Support: Assist in evaluating and refining fundraising strategies and processes to optimize donor engagement, retention, and revenue generation.
• Legacy Giving Ambassador: Act as an ambassador for legacy giving both internally and externally. Work with the Relationship Manager on creating internal awareness materials and promoting legacy giving initiatives to external stakeholders.
• Case Study Recruitment: Collaborate with the marketing team on the recruitment of case studies suitable for various areas of work, showcasing the impact of donations and legacy gifts.
• Personalized Stewardship: Maintain strong relationships with supporters through personalised stewardship, adhering to relevant supporter journeys to ensure ongoing engagement and support.
• Reporting: Regularly report against agreed objectives and key performance indicators to track progress and identify areas for improvement.
• Legacy Product Promotion: Continuously identify opportunities to promote legacy products across multiple channels to encourage legacy giving.
• Communication with Legators: Communicate with legators and families regarding potential pledges and provide aftercare once a gift in the will has been donated to North Yorkshire Hospice Care.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Key results/objectives/measures of success

KR 1: Strengthening Relationships and Collaborations for Effective Fundraising Materials

SM 1:Successfully coordinate with the Relationship Manager and Marketing team to launch a legacy campaign which aligns with Hospice UK’s national campaign, maximising visibility and impact.

SM 2: Execute general donation and regular giving campaigns as outlined in the work plan, ensuring alignment with strategic objectives, and achieving the financial year’s budget targets. Collaborate closely with the Relationship Manager and Marketing team to develop compelling messaging and materials for these campaigns.

KR 2: Enhancing In-Memorium (IMO) Fundraising through Community Engagement

SM 1: Strengthen existing relationships and establish new partnerships with funeral directors across the community. Collaborate with them to promote IMO fundraising initiatives and ensure families receive appropriate support and guidance in honouring their loved ones through donations.

SM 2: Foster strong relationships with internal staff members, empowering them to become advocates for IMO and legacy fundraising efforts. Provide training and resources to ensure staff are knowledgeable and confident in promoting these initiatives to donors and supporters, maximising engagement, and support.

KR 3: Ensure all donors are supported and have a positive experience when supporting North Yorkshire Hospice Care

SM 1: Follow procedures and systems to cater to donors’ needs effectively, from initial engagement through ongoing stewardships.

SM 2: Prioritise personalised communication and timely acknowledgement of donations, ensuring doors feel valued and appreciated for their generosity.

SM 3: Solicit feedback from donors to identify areas for improvement and implement enhancements to enrich their experience further.

SM 4: Collaborate closely with internal teams to ensure a seamless and unified approach to donor support across all interactions.

SM 4: Provide resources and guidance to frontline staff and volunteers to equip them with the tools and knowledge needed to deliver exceptional donor experiences.

SM 5: Maintain accurate and well-organized CRM records to ensure data integrity and quality.

Overarching responsibilities

• To embed the values of the organisation into your working practices evidencing this regularly and ensuring this remains a priority.
• To live out our values, which drive all that we do, in the context of your everyday work following our behaviour framework.
• To work in accordance, and fully comply, with our organisational policies and procedures.
• To carry out all duties in accordance with the law, , regulations, organisational frameworks, recognised professional guidelines and the have a commitment to FREDIE, integration and collective decision making.

Throughout your time with us we will conduct ongoing employment checks and performance reviews relevant to your role, for example professional registration checks, DBS, appraisals and regular contact meetings.

3.0 Terms and Conditions

Reports to: Relationship Manager

Responsible for: NA

Hours: 30 to 37.5 Hours

Location: Hybrid

4.0 Person Specification

What is required?

Is it essential or desirable?

Essential = E

Desirable = D

How is it assessed?

Application = A

Interview = I

Task/Assessment = T

Education/Qualifications

Good level of education including Maths and English GCSE A-C or equivalent E A

Experience

Experience of working with Microsoft365 applications including Word, and Outlook as well as fundraising or customer database packages, websites, and social media platforms E A/I

Successful track record of strong supporter or customer stewardship E A/I

Experience of working in a fundraising or a sales environment D A/I

Campaign/project management experience E A/I

Experience of data analysis and providing detailed insights E A/I

Experience of presenting to a wide range of audiences E A/I

Knowledge/Skills

First-class donor or customer management skills, delivering outstanding stewardship and supporter experience E A/I

Excellent written and oral communication skills E A/I

Ability to empathise with supporters/service users E I

A good awareness of fundraising regulation, legislation and GDPR D A/I

Ability to communicate effectively to internal and external stakeholders E A/I

Exceptional eye for detail to monitor campaign performance and trends – mitigating against potential issues. E A/I

Demonstrable team-working experience E A/I

Understanding of digital fundraising or marketing techniques E A/I

Understanding of legacy fundraising and marketing E A/I

Personal Attributes

A natural relationship builder with ability to positively influence others E A/I

Proactive and results-driven, with a demonstrated ability to meet and exceed targets E A/I

Good attention to detail – a ‘completer finisher’ E A/I

Ability to identify opportunities for income growth E A/I

A desire to grow and develop in a fundraising environment E A/I

Calm, friendly, confident, and proactive person who is a keen learner E A/I

Can work independently under own initiative and as part of a team and positively supports cross-team working, and shared goals to maximise the potential of fundraised income generation E A/I

Ability to speak with confidence, sensitivity, and passion about North Yorkshire Hospice Care E A/I

High level of integrity and discretion when handling confidential information E A/I

Ability to work under pressure and multitask and prioritise multiple projects and work streams E A/I

Promotes and sustains a responsible attitude towards diversity and inclusion within North Yorkshire Hospice Care E A/I

Flexible in attitude to work, and undertaking of role

Willingness to travel across North Yorkshire and work flexibly to ensure that plans are delivered

Job Types: Full-time, Part-time, Permanent

Pay: Up to £28,137.13 per year

Expected hours: 30 – 37.5 per week

Benefits:

• Cycle to work scheme
• Free parking
• On-site parking
• Work from home

Specialist Caseworker Violence and Exploitation

Location: London / Agile working
Contract: permanent, subject to funding
Hours: 32 hours over a 4 day week)
Starting salary: £27,445 rising to £33,220

As Safer London enters a dynamic new stage of development looking at the next phase of its organisational strategy, we have an exciting opportunity for a motivated and experienced individual to join our dedicated team of practitioners. We are currently seeking a Specialist Caseworker Violence and Exploitation to work alongside those young Londoners affected by violence and exploitation.

About you:

Do you have the expertise and knowledge to support young Londoners impacted by violence and exploitation? Do you have an understanding and curiosity about the diverse experiences and challenges young Londoners face? Are you committed to social justice, equity, and inclusion? Are you resilient? If yes, then you could be who we are looking for.

About us:

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families, and peers in the places where they spend their time, we can create a safer London not just for them but for everyone.

About the role:

In this impactful role, you will cultivate strong trusting relationships with young Londoners, offering personalised support on a one-to-one basis. Your responsibilities will encompass a diverse range of direct support and advocacy, with a focus on safeguarding and the wellbeing of young Londoners affected by violence and exploitation.

What we offer:

Safer London continually reviews its pay and offers a competitive benefits package to all employees, including the following benefits:

- 4-day/32-hour work week. Since April 1st, 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working: flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces).
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- New modern offices.
- A contributory Pension Scheme.
- Enhanced family leave.
- Reduced caseloads compared to statutory services.
- Interest-free Season Ticket Loans.
- Cycle to Work Scheme.
- Free access to a confidential 24/7 helpline service with a specialist range of support and information.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of learning courses.
- Initial Annual Leave allowance of 28 days’ holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro rata entitlement. From April 1st, the annual leave benefit will be pro rata in line with a 32-hour working week.

Additional Information:

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidate.

We encourage people from all sections of our community to apply for jobs with us. We particularly welcome disabled, male and LGBTQIA+ applicants because these communities are currently under-represented in our workforce. We know that to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

Sound good? Here’s how to apply:

To apply for this role, complete the online Webrecruit application form which can also be accessed via the Safer London website or for further information about this role and working for Safer London, please refer to the Job Pack.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

As an agile working organisation, shortlisting will take place on a rolling basis and the closing date is subject to change at any time. Interviews will take place in person in Central London.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.

We look forward to hearing from you.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

Your work for the MNVP team is in partnership with the NHS, Public Health and other parts of the system to help them hear the diverse voices of service users. You will facilitate projects and workstreams to understand the needs of all communities including African, Caribbean, Asian and other minoritised communities in Bristol, North Somerset and South Gloucestershire. Your role will be to bring together insights and present reports and data so that our services work in partnership to plan, design and improve care You will be confident representing mothers, parents and families by working closely with staff in our Acute Trusts. Your role will include being a source of information for communities, communicating opportunities for them to get involved, using social media and website content, online surveys and face to face focus groups or engagement to do so. This work is offered at 20 hours a week, with some room for flexibility after interview. 

Please ensure you clearly state whether you will be applying for the Part Time or Full Time role in your application.

This is a new and exciting role in Refuge, the post holder will be embedded within district borough housing teams to facilitate dual working that will ensure that survivors’ safety and housing needs are met. The housing advocate will be collocated within the council offices of their designated area to help facilitate:

• Close working relationships with Housing colleagues
• Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
• Specialist support for survivors at the moment of crisis
• Provision of advocacy; supporting survivors to access safe accommodation
• Joint working with the IDVA or Domestic Abuse Outreach services to ensure all the survivors’ needs are met.

This recognizes that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.

The housing advocate will carry a caseload of survivors that require additional support. They will work closely with survivors of domestic abuse from the point of crisis, to provide high quality independent advocacy around housing needs.They will empower survivors by providing them with emotional, practical and individual safety support. They will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.

Co-located housing advocacy is another form of community-based specialist domestic abuse advocacy support that focuses on victim/survivors’ self-identified needs, rather than needs defined by the service and any pre-defined actions the agency thinks victim/survivors should take. The work is undertaken with the victim/survivor around their individual needs and for a period dictated by need, not targets.

Specialist Caseworker Families

Location: London / Agile working
Contract: permanent, subject to funding
Hours: 32 hours over a 4 day week
Starting salary: £27,445 rising to £33,220

As Safer London enters a dynamic new stage of development looking at the next phase of its organisational strategy, we have an exciting opportunity for a motivated and experienced individual to join our dedicated team of practitioners. We are currently seeking a Specialist Caseworker Families to work alongside parents or carers whose children have been exposed to or are at risk of exploitation or violence.

About you:

Do you have the expertise and knowledge to support families of young Londoners who have been impacted by violence and exploitation? Do you have an understanding and curiosity about the diverse experiences and challenges young Londoners and their families face? Are you committed to social justice, equity, and inclusion? Are you resilient? If yes, then you could be who we are looking for.

About us:

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families, and peers in the places where they spend their time, we can create a safer London not just for them but for everyone.

About the role:

In this impactful role, you will cultivate strong trusting relationships with parents and carers, offering personalised support on a one-to-one basis. Your responsibilities will encompass a diverse range of direct support and advocacy, with a focus on safeguarding and the wellbeing of parents and carers whose children are affected by violence and exploitation.

What we offer:

Safer London continually reviews its pay and offers a competitive benefits package to all employees, including the following benefits:

- 4-day/32-hour work week. Since April 1st, 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay
- Agile working: flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces)
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment
- New modern offices
- A contributory Pension Scheme
- Enhanced family leave
- Reduced caseloads compared to statutory services
- Interest-free Season Ticket Loans
- Cycle to Work Scheme
- Free access to a confidential 24/7 helpline service with a specialist range of support and information
- Death in Service Benefit
- Opportunities to develop and progress your career, including an extensive programme of learning courses
- Initial Annual Leave allowance of 28 days’ holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro rata entitlement. From April 1st, the annual leave benefit will be pro rata in line with a 32-hour working week

Additional Information:

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidate.

We encourage people from all sections of our community to apply for jobs with us. We particularly welcome disabled, male and LGBTQIA+ applicants because these communities are currently under-represented in our workforce. We know that to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

Sound good? Here’s how to apply:

To apply for this role, complete the online Webrecruit application form which can also be accessed via the Safer London website or for further information about this role and working for Safer London, please refer to the Job Pack.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

As an agile working organisation, shortlisting will take place on a rolling basis and the closing date is subject to change at any time.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete the online application form, please find our contact information in the attached Job Pack.

We look forward to hearing from you.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.