Hr Operations Manager Jobs

Our Human Resources Manager is a senior role working closely with the Head of Finance and Internal Operations, the Chief Executive and the Human Resources Strategic Projects Lead in the delivery of a professional, progressive and proactive Human Resources function, working in line with our values. You will have the opportunity to shape our approach to this important function, will work with brilliant and friendly colleagues and will go home every day knowing you have made a difference.

You will support the senior leadership team, managers and staff throughout the organisation to deal with HR related matters in whatever form they take. You will manage a busy caseload, advising on performance, absence and sickness management, recruitment and retention in line with employment law, our policies and good HR practice, as well as ensuring good HR administration throughout the employment life-cycle. You will provide informal advice, coaching and mentoring to managers on all aspects of employee relations, through a variety of 1-1 meetings, informal training sessions/workshops and briefings. You’ll meet regularly with managers to develop a thorough understanding of their needs, and help them to identify and resolve emergent issues before they become more serious. You will also be responsible for more strategic matters such as development of employment policies, procedures and practices, our learning and development offer and management of our payroll.

We are looking for an experienced HR generalist with good knowledge of employment law and HR good-practice and some knowledge of payroll. As part of a small team, we need someone with experience to deal with the multiple facets of HR and someone who is a “doer”. You will be able to work flexibly, independently and ​​have a willingness to take on new challenges and lead in your area of expertise. We are looking for ​​an individual with strong organisational and administration skills, who can comfortably balance operational day-to-day tasks alongside the provision of insight and expertise into long term projects and initiatives. Empathy and an understanding of the importance of process are important characteristics.

Location: London, Farringdon / Hybrid
Salary: £34,285 per annum (£50,000 FTE)
Contract: Permanent
Hours: Part-time

Do you imagine yourself playing a role in proving great HR operations and support for a leading LGBTQ+ rights organisation?  Do you want to use your skills and experience to support our colleagues and volunteers to thrive at work?  If this is you, then apply to join us as HR Manager. 

This is a part time position comprising of 24 hours per week. 
 
Stonewall is a human rights charity. We stand for lesbian, gay, bi, trans, queer, questioning and ace (LGBTQ+) people everywhere. We imagine a world where all LGBTQ+ people are free to be themselves and we can live our lives to the full. 

Over the last 30 years, we have helped create transformative change in the lives of LGBTQ+ people in the UK. Our campaigns drive positive change in public attitudes and public policy. We ensure LGBTQ+ people can thrive throughout our lives by building deep, sustained change programmes with the institutions that have the biggest impact on us, whether we're learning, working, praying or playing sport.
 
As our HR Manager, you would be a key part of a team of driven, passionate people who are working together to deliver our Free to Be Strategy. For this role we are looking for someone with a deep knowledge and experience of all aspects of HR and a passion for effective process.  You will provide proactive, professional HR support that will inspire and support managers and help their teams realise their potential. You'll be a flexible, pragmatic HR generalist who knows how to balance good practice and policy with the needs of our people.
 
Our people make up a vibrant, dynamic community. Lots of our staff have a personal investment in the work we do, and we come from a wide range of backgrounds. We're proud of this diversity, and of our support for one another – in our teams, our network groups, and our friendships

You may also have experience in the following: HR Advisor, HR Generalist, Human Resources Manager, People Manager, People Operations Manager, Talent Manager, Employee Relations Specialist, Recruitment Manager, HR Consultant, HR Officer, HR Business Partner, HR Coordinator, Personnel Manager, Organisational Development Manager, HR Specialist, Workforce Manager, etc.

REF-218 821

We are looking for an experienced Finance and Operations Manager with outstanding organisational skills who is passionate about ensuring great outcomes for children and young people.

As Finance and Operations Manager, you will be responsible for developing and implementing systems and processes that ensure the smooth and efficient operation of Young Manchester’s core activities and diverse programmes. You will work closely with the CEO to oversee the day-to-day operations of a dynamic and fast-paced charity; ensuring efficient workflows, managing team performance, supervising financial operations, and coordinating key operational activities.

This role is particularly vital as Young Manchester continues to expand its grant portfolio, attract additional funding to the city, provide infrastructure support to its network of local youth organisations, and grow its youth consultancy service, collaborating with businesses across Manchester.

The postholder will be critical in maintaining our standard of work and commitment to ensuring children and young people are shaping Young Manchester’s work, in order to maximise impact and opportunities for young people. In this role, there is ample scope for an ambitious, creative and organised person to develop this post and be part of an exciting new chapter for Young Manchester.

I am excited to be working with an amazing global charity in search of an interim HR & Operations Officer. This is a full-time, London based hybrid (2 days a week in office) role for around 2 months, with an opportunity to apply for the permanent role. As the HR & Operations Officer you will join a dynamic global team supporting HR, office management, and operations. This diverse role focuses on UK and Germany operations, with responsibilities in recruitment, onboarding, compliance, office management, and travel coordination.

Key Responsibilities:
HR Support: Provide advice on HR systems, processes, IT, and travel.
Recruitment & Onboarding: Manage job postings, candidate screening, diversity monitoring, and onboarding processes.
Compliance & Governance: Maintain policy registers, payroll preparation, and staff training records.
Office Management: Oversee UK office resources, hot-desking, health & safety compliance, and logistics for events.
Systems & ICT: Administer HR systems, support ICT troubleshooting, and manage office IT resources.
Travel Coordination: Organise transportation, accommodation, and visas for UK staff and visiting team members.

Ideal Candidate:
Strong organisational and communication skills.
Experience in HR or office administration.
Comfortable working with diverse teams across multiple locations.

If you are available from mid-January and would like to be a key part of shaping People, Capability, and Culture across this global team, please apply now, I would love to have a conversation with you!

Head of Operations (Maternity Cover - 12 months)

We have an exciting opportunity to work within the senior leadership team at Bristol City Robins Foundation, leading and managing our internal operations.

• Do you have experience working at a senior and strategic level?
• Can you use data to inform and implement effective and efficient internal business processes?
• Are you a forward-thinking leader committed to advancing the organisation’s strategic objectives through effective operations?

If so, we would like to talk to you…

Bristol City Robins Foundation is a registered charity that strives to make a positive difference through sports and learning. We recognise our positive impact on the community and continually seek to develop and expand our reach.

The Head of Operations is vital in shaping the organisation’s approach to internal operations, which includes data capture, governance, regulatory audits, policy, process, and risk management.

This position is designed to drive innovation and efficiency across the organisation to ensure we meet our charitable objectives.

Your Main Responsibilities:

• To play a key role in the Senior Leadership Team, specialising in internal operations.
• Lead on regulatory audits such as the PLCF/EFLITC Capability Code of Practice.
• Ensure the charity delivers best practices across the charity’s operations through policy, efficient processes and standards that align with the overall strategy.
• Ensure compliance with charity governance standards and legal requirements.
• Ensure the charity's monitoring and evaluation systems are in place and fit for purpose, and capture the data required to report against the foundation strategy.
• Line management of the HR & Office Manager, DSO, and Administrators.
• Oversee the implementation of technology solutions throughout the organisation.
• Report on operational performance, amending and adapting processes where improvements can be made to support a culture of continuous improvement
• Identify new operational risks and mitigations and report on their status and the existing operational risks as part of the charity’s wider risk management strategy and planning, including quality assurance.

You will have:

• The ability to inspire and lead a team towards achieving project and department-wide goals.
• The ability to identify good practices and have the capability to monitor and benchmark performance
• A creative mindset to solve problems and maximise efficiency
• The capability to analyse and understand information through qualitative and quantitative data/information.
• Strong interpersonal and communication skills to connect with the community, staff, and stakeholders/partners
• Flexibility to navigate the evolving landscape of the charity sector.

Safeguarding Statement:

Bristol City Robins Foundation is committed to safeguarding children's and young people's welfare and expects all staff and volunteers to endorse this commitment. This post requires Enhanced Criminal Records Checks and may include checks against the Barred Lists; as such, it is exempt from the Rehabilitation of Offenders Act (1974). Therefore, all convictions, including spent convictions that have not been subject to filtering by the DBS, should be declared.

Equality Statement:

The successful candidate must ensure a positive commitment to equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description. The candidate must also promote positive working relationships between all internal and external stakeholders.

Benefits

• 25 days annual leave, increasing to 28 days after 3 years of employment, increasing to 30 days after 5 years of employment (plus bank holidays and Christmas closure days)
• A flexible working environment with generous planning, preparation, and admin time in your timetable.
• Generous pension scheme.
• Generous continuous personal development budget.
• 2 x BCFC and Bristol Bears tickets to home league games
• Work equipment (BCFC clothing, laptop, phone)
• The opportunity to be part of an incredible journey.

Notes

Maternity cover 12 month fixed term contract

This position is full-time (37.5 hours per week).

The candidate must be willing to work occasional evenings and weekends. The successful candidate will be subject to an Enhanced DBS check.

To apply, You must complete the Application form (CVs alone will not be considered) found at the bottom of the vacancy and apply through Breathe

Closing date for applications: Sunday 19th January 2025.

We would be looking for the successful candidate to start in February 2025.

Emmaus Rd is a vibrant and growing church family, with congregations in Aldershot, Guildford, and Woking. To support this growth, we are seeking an experienced and passionate Head of HR to strengthen our capabilities and provide strategic HR leadership.  This is a unique opportunity to lead and shape our HR function, embedding scalable and sustainable HR solutions to support our dedicated teams across Emmaus Rd (ER) and Emmaus Transformation Trust (ETT). For more information, please view the full role description. To apply, send your CV and a covering letter explaining why this role is perfect for you.

Please note: Application closing date is the 6th January 2025. We would love to hear from you!

The HR Officer will play a pivotal role in ensuring the smooth delivery of all people services at TASO, helping to make our organisation an outstanding place to work. This role supports projects, activities, and administration across the full employee life cycle at TASO—from attraction and recruitment to development and retention.

This newly created role reflects the ongoing growth of our organisation and offers the opportunity to make a real impact on our processes, systems, and culture. You will report to our Chief Operating Officer, who will work closely with you to identify needs, set strategic direction, shape policy, and serve as a first point of escalation for any complex issues.

The HR Officer role is an exceptional opportunity for the right candidate to achieve real impact in a growing organisation. Besides coordinating our HR projects and programmes, you will have a chance to work in a small and friendly team of people who are genuinely committed to the charity’s mission. Other benefits include: 

Why work for TASO?

• Annual Holiday – 27 days per year, plus public/bank holidays and a day off for your birthday. 
• Pension Scheme – TASO will contribute 8% to your pension.
• Flexible working – We are committed to flexible working where possible, with core hours of 10:00 – 16:00. 
• Hybrid working – Currently, a two-day requirement to work from our London office. 
• Team days – Regular team days in the office and team building days.
• Training and Development – Systematic performance reviews, personalised learning and development objectives and access to a training and development fund plus team training days. 
• Volunteering – One day a year off to volunteer for an organisation of your choice. 
• Wellbeing – Free Employee assistance programme which offers webinars, courses and counselling sessions. A yearly personal wellbeing budget.
• Sick Pay Scheme – 3 months full pay and 3 months half pay after probation has been passed. 
• Staff Discounts – Discounts are available via Perks At Work from a wide range of retailers for shopping, dining, experiences, car maintenance, study, etc.

Initial terms and conditions of appointment

• £21,830 per annum (£36,383 FT equivalent) 
• Location: Central London. This post will be hybrid with the expectation that the post holder will be in the office one day a week in addition to attending the monthly all staff day. 
• Candidates must have the right to work in the UK.
• Permanent. Part-time (3 days a week / 21 hours per week). Can be worked flexibly (eg, in half days).

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too. #

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

This is a senior role within the Global Support Office HR team. It reports to the Global Director of People and Culture and has oversight and line management responsibility of the recruitment, the HR operations and the organisational transformation functions. The Global Support Office comprises approximately 280 employees based across a number of different locations internationally and in the UK.

The recruitment function is responsible for the recruitment, selection, onboarding and contract negotiation of all MSI Global Support Office (GSO) employees who may be based either in the UK with a UK contract or in an MSI country programme with a local contract but with GSO responsibilities.

The HR Operations function shares responsibility with recruitment for contracting and is responsible for pay and benefits; workforce planning and change management; employee performance management and grievance and conflict resolution.

The Transformation function is responsible for MSI’s Employee Value Proposition strategy, our Diversity, Equality and Inclusion strategy, our employee engagement and other initiatives contributing to the development of our inclusive people focused approach.

The Associate Director of HR Operations will directly line manage an International Recruitment Manager, an International HR Operations Manager, an International HR Operations and Recruitment Manager

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

• Excellent communication and people management skills that translate across multicultural environments
• Ability to support, advise and manage senior stakeholders across a multi-cultural environment: ability to balance provision of excellent internal departmental support and management of stakeholder expectations
• Ability to provide objective and evidence based analysis and advice; analytical and engaged by problem solving at a strategic and operational level.
• Ability to create and work within transparent, equitable and inclusive approaches.
• Self-directed, effective at prioritizing, completing and finishing.
• Commercial acumen and a general interest in business operations; financial acumen to be able to ensure pay and reward calculations are accurate and using correct formulas and to be able to manage a sub-departmental budget in Excel.
• Ability to evaluate jobs to assess their positioning on a competency framework and salary scale.
• Ability to work with ambiguity.
• English fluency essential; ideally, but not essential, French language skills.

To perform this role, you’ll need the following experience:

• Previous experience at business partner level in a large organization with a multi-country footprint;
• Excellent working knowledge of UK legislation in relation to UK employment, plus a broader knowledge of employment legislation outside the UK.
• Experience of HR management through the employee lifecycle including performance management, management of disputes and grievances and ideally tribunal and labour court experience.
• Line management experience and ideally team management experience of a HR function.
• Excellent experience of managing pay and reward in multinational environments.
• Significant experience in providing support and technical advice to stakeholders on workforce planning, change management and restructuring and redundancy processes.
• Experience of contracting employees based in international locations where they are either employed by the headquarter UK based organisation or employed by a local entity, whether this is a business partner organisation or an employer of record, with a demonstrable understanding of the differences and complexities of labour and likely tax requirements and right to work;
• Experience of recruitment of junior and senior level positions in both UK and international labour markets;

Formal education/qualification

• Educated to degree standard or equivalent in a business relevant degree
• CIPD qualified
• Job evaluation methodology trained.

Please view the job framework on our website.

Location: London (2 office days per week)

Full-time: 35 hours a week, Monday to Friday.

Contract type: 14 month FTC (Maternity cover).

Salary: £55,200 – £71,550 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.

Salary band: BG 11

Closing date: 14th January 2025 (midnight GMT). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

About us

Established in December 2013, Betknowmore UK’s mission is to address gambling related harm in UK communities. We work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. We are the leading provider of gambling support and training services. 

Our vision

As a charity, our vision is that those harmed by gambling are empowered and able to live the lives they want to live.

Our mission

To support our vision, we support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training.

Our values

Everything we do as Betknowmore UK is guided by our desire:

• To empower individuals
• To recognise the effect the harm caused by gambling has on diverse & under-represented communities
• To provide hope through lived experience
• To treat those we support with honesty and compassion

Role Purpose

Betknowmore UK has seen substantial growth over the past couple of years, and as our team continues to grow, we are looking for an experienced HR Officer to join the team. The primary purpose of this role is to support the Head of Operations facilitate the smooth running of our human resources function, including onboarding new employees, managing the HR systems and assisting with some aspects of payroll and employee benefits.

Whilst specific legal training is not required, solid HR legal knowledge will be advantageous. Betknowmore UK will invest in the candidate’s professional and personal development, including pathways for career progression within the charity.

This role would suit someone keen to develop their functional expertise in HR and gain exposure to the breadth of operational functions

Qualifications or Relevant Experience

• Proven track record in a generalist HR role, no formal qualifications required

Essential Experience

• Experience working in the human resources function of a growing charitable

organisation.

• Experience in building relationships internally and externally.

• Experience in coordinating targeted recruitment and selection campaigns aligned with

organisational objectives.

Essential Aptitude

• Passion for life-long learning and dedication to employee health and wellbeing.

• Energy, enthusiasm and ability to manage a diverse workload.

• Supports and champions the vision, mission and values of Betknowmore UK.

• Ability to work flexibly, according to role and service requirements.

• Sensitivity and discretion when dealing with sensitive and confidential data

• Be able to work accurately, with good attention to detail

Essential Skills & Knowledge

• Reliability and discretion: you will often learn of confidential matters

• Adaptability and pragmatism

• Excellent communication and relationship-building skills

• Organisational & problem-solving skills

• IT skills

• Initiative and attention to detail.

• Right to work in the UK

• Commitment to the organisation's principles and willingness to work within policies

and guidelines.

Desirable Skills & Knowledge

• Knowledge of employment law including charity-specific requirements.

• Payroll and benefits knowledge.

• Working towards a CIPD qualification.

To apply

To apply

Please submit your CV and a cover letter detailing your relevant experience

Please submit your CV and a cover letter detailing your relevant experience

HR ADVISOR

Location: London/Hybrid
Contract Type: Permanent
Hours: Full time, 40 hours
Salary: £49,000 – £54,000 (full-time base)

FOUR PAWS is the global animal welfare organisation for animals under direct human influence, which reveals suffering, rescues animals in need and protects them

Would you like to contribute to something meaningful and work with us on our mission? This is your chance. We are looking for dedicated people to enrich our team.

Your contribution will be STAFF ADMINISTRATION for all UK employments:

• Being responsible for the staff administration of UK employments throughout the entire employee’s life cycle, aligning with the global HR Business Partner for any international positions
• Administrating all HR aspects of compensation and benefits to employees (salaries, allowances, bonuses, etc.), and ensuring that all legal requirements on filing, data management and data protection are met
• Co-ordinating with Finance & Operation colleagues to ensure accurate completion of monthly payroll and pension submissions. This will include providing a monthly schedule of any staff changes for payroll and pension administration purposes
• Supporting the onboarding of international positions in the UK
• Working closely with the global HR centers of expertise to ensure that global policies and processes are successfully adjusted to UK requirements (legally and culturally), taking care of the local customization of templates, policies, tools or forms
• Maintaining all HR systems for the UK and being able to provide accurate data and reports at any time when requested
• Maintaining the UK staff handbook and ensuring UK HR policies are kept up to date and relevant with current legislation and best practice
• Co-ordinating office activities such as Team Away days and learning seminars
• Researching and staying up to date with local trends, benchmarks and any legal regulations related to employments in order to strengthen the role for FOUR PAWS as employer

ADVISING for local employments:

Serving as advisor and primary point of contact for local employees and line managers in the UK country organization: Topics will include;

• First point of contact and lead on UK employment law & best practice advice;
• Recruitment, selection & onboarding including salary consideration;
• Performance management and appraisal support;
• Employee relations topics including discipline, grievance management, flexible working arrangements and more
Ensuring continuity in the local HR function by optimizing day-day functionality.

HR BUSINESS Partnering

• Leading recruiting activities for local UK employments including partnering with international talent management teams
• Contribute to UK Senior Management teamwork and attend meetings as needed by the Head of Finance & Operation and Director UK
• Representing the UK HR function within the international HR community at FOUR PAWS. Ad-hoc project work with international stakeholders will be a key feature of the position
• Identifying an organizational training plan and supporting with its implementation in order to enhance the performance of FOUR PAWS UK employees
• Coaching and developing the local UK leadership team in HR related issues to ensure they have the appropriate skills and knowledge to drive the organization forward
• Complying with local organizational requirements for quality management, health & safety, legal, environmental policies and general duty of care.
• Representing the local HR approach when collaborating with other departments
• Attending regular team calls or meetings both locally and internationally.

Essential:

• CIPD level 5 qualified or relevant comparable experience
• Experience in HR responsibilities in a similarly senior role
• Understanding of working with international stakeholders within complex organisational structures
• Experience and knowledge of UK employment law and management
• Experience of leading on and delivering HR projects
• Ability to adopt an agile approach to project management
• Excellent written and verbal communication skills
• Excellent interpersonal skills, being supportive and collaborative within the team.
• Excellent organisational skills, flexible and ability to prioritise
• High degree of honesty and confidentiality
• Excellent understanding of Microsoft Office, particularly Outlook, Teams, PowerPoint, Word and Excel

Desirable:

• Experience of working within the not-for-profit environment
• Experience/understanding of working in the animal welfare and international sectors
• Experience working with complex organisational structures

Our offer includes

• Flexible working times with the option of partial remote work
• Workplace health and wellbeing initiatives
• PAWSdays: extra days off at the end of the year on top of your annual leave
• The yearly gross salary range for this position is £49,000 – £54,000 (full-time base) according to our internal compensation scheme.

Join our passionate team to make a difference for animals.

Apply with your CV in English and cover letter today (including your answer to the following points: why would you like to work at FOUR PAWS, what do you find the most important skills in managing an employee relations issue, and how do you imagine supporting managers who are not confident about their HR approach)

Application deadline: 16th January 2025 (in-person interviews planned for the 30th January 2025)

Please contact us if you require assistance applying to this position.

Please note that in compliance with applicable laws and regulations, having a valid work permit for the respective country or being eligible to obtain one is a requirement for this position prior to commencing employment.

You may also have experience in the following: HR Advisor, Human Resources Advisor, HR Administrator, Human Resources Administrator, HR Assistant, Human Resources, etc
REF-218 688

The Food Foundation is an award winning charity with a vision of a sustainable food system which delivers health and well-being for all. We are committed to fostering an inclusive and diverse workplace where every team member feels valued and empowered. We believe that embracing Equity, Diversity, and Inclusion (EDI) is fundamental to our success and the positive impact we make.

We are looking for an experienced Operations Manager - a well organised individual who enjoys interacting with others and supporting them in their roles. You will be approachable, outgoing, responsive to problems as they arise and keen to solve them, and keen to see work completed effectively and efficiently with excellent communications skills. You may have a background or some qualifications in HR.

This crucial and hands on role will be responsible for the smooth running of the organisation. Working closely with the whole team, you will be exposed to all areas of our work, playing a critical role in our delivery of impact, and supporting staff across the organisation. You will report to Senior Finance Manager and line manage the Operations Assistant.

This is a part time role from 20-25 hours per week. This is a hybrid role requiring at least 2 days per week in our office in
Brixton.

For further information please view our full job pack which you can find attached. 

About ELBA
ELBA's mission is to bridge the gap between businesses and communities to drive social change and create opportunities for all. The organisation is dedicated to tackling the systemic issues of social mobility, poverty, and inequality, particularly in East London and surrounding areas. ELBA achieves this by mobilising the resources, skills, and expertise of the business sector to support over 36,000 beneficiaries each year.

At the core of ELBA's mission is the belief that everyone deserves the chance to thrive, regardless of their background or circumstances. By fostering partnerships between businesses and communities, ELBA aims to create sustainable change, improve access to services, education and employment, and build stronger, more inclusive communities. Through its programmes and interventions, ELBA works to ensure that economic growth benefits everyone and that barriers to opportunity are dismantled.

Each year, over 100 corporations and regional stakeholders channel their efforts, volunteers, resources, and social impact strategies through ELBA to achieve meaningful impact. The organisation is widely trusted and recognised for designing, managing, and measuring award-winning corporate-community investment partnerships. ELBA collaborates with leading organisations across financial services, law, insurance, professional services, real estate, and technology as well as with local charities, schools, universities, the NHS, and local authorities.

Job Purpose

The Operations Director is a strategic leader responsible for overseeing ELBA's operational functions to maximise community impact and strengthen corporate partnerships. This role is pivotal in ensuring that programme teams are empowered, supported, and held accountable for achieving their objectives. The Operations Director will work closely with the CEO and Partnership Directors to sustain ELBA’s position as a leader in Employee Supported Volunteering (ESV), social mobility, and place-based initiatives.

Working for ELBA

As well as a competitive salary we have a generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cash plan; enhanced maternity and paternity pay; an active wellbeing and equalities programme led by staff; a varied and busy learning and development schedule; bicycle purchase scheme; and an Employee Assistance Helpline. In our staff survey our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and great agency in how they deliver their objectives.

ELBA is a very diverse organisation, representative of the community we serve in East London. 

Key Responsibilities:

1. Leadership and Team Management: Oversee Heads of Programmes, fostering a culture of collaboration, accountability, and innovation; provide resources, support, and professional development to ensure teams meet objectives.

2. Operational Strategy: Develop and improve systems, processes, and KPIs aligned with strategic goals; champion Salesforce adoption and digital transformation.

3. Cross-Functional Collaboration: Enhance internal efficiencies, reduce silos, and align operational and programme activities with community and corporate needs.

4. Impact Measurement: Strengthen impact reporting frameworks, promote data-driven programme management, and ensure transparent reporting on partnerships.

5. Resource Management: Oversee budget planning and resource allocation; ensure financial efficiency and support programme delivery.

6. Compliance and Risk: Ensure compliance with regulations, develop risk management processes, and conduct regular operational audits.

7. Sector Leadership: Support ELBA’s leadership in ESV, social mobility, and community impact by staying ahead of sector trends and driving operational excellence.

Key Competencies:

• Proven leadership and team management experience.

• Strategic planning and alignment with organisational goals.

• Operational excellence with a focus on systems, processes, and reporting.

• Stakeholder management and data-driven decision-making (Salesforce preferred).

• Strong focus on impact measurement and resource efficiency.

Person Specification:

• Extensive senior operations and line management experience.

• Expertise in ESV, community development, and corporate partnerships.

• Knowledge of compliance, risk management, and regulatory standards.

• Skilled in resource planning, budgeting, and cross-functional collaboration.

• Experience in digital transformation and CRM systems.

Desirable:

• Formal project management qualifications (e.g., PRINCE2, PMP).

• Understanding of social impact measurement and safeguarding policies.

ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer and we welcome all applications. 

Please note this role is required to have an enhanced Disclosure and Barring Service (DBS) check. The successful candidate will be required to comply with ELBA's safeguarding policies and any appointment will be subject to satisfactory references as well as DBS.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Head of HR
Post no: 624
Reporting to: CEO
Office base: HQ, Flitwick
Contract type: Permanent
Salary: £46,000 per annum
Hours: 37.0 hours per week, Monday to Friday

About the Role

This new role will be responsible for overseeing all aspects of HR within Mind BLMK. The role will join the CEO and Head of Finance and Head of Operations as part of the Executive team. We require a strategic thinker who can align HR practices with our objectives, foster a positive culture, drive talent management and foster employee development.

Mind BLMK has a workforce of around 90 people and a small infrastructure to support us to deliver our valuable services to the community. The Head of HR will be hands on and supported by a HR assistant but will also work closely with other departments to ensure development and implementation of policies and programs that support Mind BLMKs goals.

About You

The successful candidate will have significant experience in managing talent acquisition, employee development, compensation and benefits and employee relations, Minimum 2 years’ experience of strategic and hands on HR leadership and experience of securing engagement from staff, managers and department heads.

Key Duties

• Develop and implement HR strategies, processes and services aligned with our overall strategy and vision
• Lead the HR function and team
• Be a pro-active member of the Executive team
• Monitor, update, and advise staff and managers on HR policies and procedures, ensuring that they are adhered to and effectively communicated across the organisation.
• Manage the production of relevant and timely information for managers and the Board of Trustees to include but not be limited to KPIs, timetables for appraisals, probation reviews, sickness management and equality and diversity statistics.
• To be the lead from the Executive team on the Workforce board sub-committee each quarter
• Ensure the monthly payroll process is completed
• Oversee
  • recruitment, selection, onboarding and retention of staff and volunteers. Review the methods used for recruitment to ensure they are relevant and effective.
  • annual staff appraisal and staff survey processes.
  • review, and consult re the provision of wellbeing support for staff.
  • implementation and delivery of the learning and development plan to ensure that the workforce delivers service excellence, that the training is fit for purpose and meets the training needs of the organisation.
  • provision of professional, timely and accurate HR advice to managers on employee relations, performance management, and disciplinary cases and lead in more complex employee performance or disciplinary matters.
• Keep up to date with developments in employment related legislation for staff, freelancers and HR practices and contribute to own, teams and managers learning through effective communication and sharing of information.
• Maintain an effective workforce for HR department at HQ in line with Mind BLMK’s HR policies, procedures, and guidance (recruitment, line management, workload planning, support, and development of the HR staff).

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on 17th January 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Background: 

Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement. 

We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.

Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world. 

Safeguarding: 

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Safeguarding Policies as they will be involved and responsible for programmes working with children and vulnerable groups in different settings. 

How Will you Make a Difference?  

As an Operations Officer, you will play a pivotal role in supporting the effective functioning of our organization. This position encompasses a broad range of responsibilities, including human resources, recruitment, HR administration, office management and providing general support to the Operations team. The Operations Officer will work closely with team members to ensure the smooth execution of daily operations and contribute to the overall success of the organization. 

Responsibilities include: 

Human Resources:  

• Assist the People and Culture Manager in implementing HR policies, procedures, and initiatives, including performance management, staff wellbeing, and employee engagement.
• Handle HR-related inquiries and administrative tasks such as maintaining employee records, benefits administration, and compliance with labor laws. 
• Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding candidates. Collaborate with hiring managers and People & Culture Manager to identify staffing needs, develop job descriptions, and engage with external recruitment agencies. 
• Coordinate staff training, professional development programs, and workshops to enhance employee skills and growth. 
• Support onboarding and offboarding processes, ensuring smooth transitions in collaboration with the People and Culture Manager and the Employer of Record. 
• Work closely with the Employer of Record to ensure accurate processing of contracts, payroll, and adherence to local labor laws. Prepare and update HR-related documentation, such as contracts, offer letters, and policy manuals. 

Admin and Logistics: 

• Act as the primary point of contact for the coworking space management team.
• Implement and improve administrative processes for increased efficiency. 
• Arrange and manage staff travel, including flights, accommodations, and transportation, ensuring compliance with organisational policies, budgets, and safety protocols.
• Monitor travel expenses and coordinate reimbursements with the Finance team. 
• Provide pre-travel briefings in collaboration with the Head of Operations and ensure compliance with safety protocols. 
• Provide administrative and logistical support to the Operations team. 
• Handle general inquiries and requests to facilitate smooth operations. 
• Support the Head of Operations with IT needs, maintain knowledge management systems, and ensure effective workflows and internal communication platforms are up-to-date. 
• Manage office assets, including inventory tracking and maintenance. 
• Other ad hoc responsibilities as needed.

Qualifications and Experience:  

• Bachelor's degree in Human Resources, Business Administration, or a related field.  
• Strong organizational and multitasking abilities.  
• Excellent communication and interpersonal skills.  
• Knowledge of labor laws and regulations.  
• IT literate with a good working knowledge of Microsoft office.    
• Ability to work quickly, methodically, accurately, independently and to use initiative to problem solve proactively.   
• Methodical and organised with high attention to detail and accuracy.   
• Excellent time management skills and the ability to work under pressure to meet deadlines.   
• Ability to work with tact, diplomacy and complete confidentiality.   
• Excellent communication skills in English, both written and verbal, including ability to effectively communicate with internal and external stakeholders.  

Desirable: 

• Experience at an international NGO and/, budgeting and reporting. 
• Previous experience with logistics coordination will be preferred. 
• Background of working in a diverse cultural setting. 

Skills and Behaviors:   

• Flexible approach and ability to adapt to change in a growing organization.  
• Culturally sensitive and ability to adapt easily.  
• Able to work dynamically and respond quickly and appropriately to unexpected needs.   
• Able to take responsibility for assigned tasks and to respect processes and confidentiality.    
• Capacity to solve problems, to transfer knowledge and to develop new skills.   
• Enthusiastic with a desire to learn and develop.  
• Excellent team working skills.  

Work Location and Environment  

This role is open to applicants in London, UK.  Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.  

Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.  

Remuneration Package  

Remuneration: 32,000 GBP per annum.

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.   

In compliance with international standards, Amna utilizes a global payroll provider to ensure seamless and efficient compensation processes for our diverse team. 

Commitment to Diversity, Equity, and Inclusion  

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.   

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.   

Applications are strongly encouraged from people with personal or family lived experience as refugees and displacement. 

Recruitment timeline: 

Written task: week of January 13th. 

Interviews: week of January 20th. 

Only Shortlisted candidates will be contacted.