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About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.

We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.

We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

About the team

This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.

The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.

About this role

We are looking for a talented professional with a strong understanding of CRM and digital systems and a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing critical support to all our teams as well as maintaining and developing our cross-organisation systems.

You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and working with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects. The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice.

You will be responsible for our other cross-organisational digital systems, including our office and file storage platforms, data warehouse, visualisation, and ETL tools, website analytics, and Digital Asset Management system, as well as providing support for our Finance and HR systems, including providing training to staff and answering any questions related to these systems. You will collaborate closely with our Communications team, for example around website and social media analytics and reviewing the progress of the social media strategy. From time to time you may also be asked to provide support or advice to our portfolio charities. The role will also be responsible for helping to drive adoption of GenAI across Impetus.

As the sole technical and digital specialist role at Impetus, this position requires a collaborative individual who can work across diverse teams while also operating independently with a high level of autonomy. You will take ownership of CRM and systems for a dynamic, inquisitive, and growing organisation, helping to drive its growth and impact.

Key responsibilities

CRM:

• Own the development and administration of our Salesforce system.
• Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training.
• Manage the relationship with our Salesforce support partner to leverage additional administration, and development project, resource.
• Ensure data quality and integrity within Salesforce.
• Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce. 
• Evaluate technical solutions in terms of meeting business requirements. 
• Develop reporting within Salesforce. 
• Answer staff queries and ad hoc requests.

Systems Management:

• Administer, maintain, and develop core organisational systems, including our office and file storage platforms, data visualisation and ETL tools, website analytics, Digital Asset Management system, and Finance and HR systems.
• Ensure effective knowledge management across our internal systems.
• Provide support to staff on these systems, including training, and answering any queries and ad hoc requests.
• Lead the development of the visualisation of core organisational and team data, as well as managing the underlying data.
• Maintain and develop our data warehouse.
• Collaborate with our outsourced IT partner to ensure the availability, resilient operation, and development of our systems.
• Aid the development of a culture of data literacy and data-driven decision-making across Impetus.

Person specification

Essential:

• Advanced knowledge of, and significant experience with, Salesforce development in a professional context.
• Experience around ensuring compliance with GDPR and cybersecurity frameworks e.g. CyberEssentials.
• Significant experience of collaborating closely with varied non-technical stakeholders to determine requirements, evaluate solutions, and plan development.
• Experience working with agencies and partners.
• Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities.
• A proactive and solutions focussed approach.
• Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences.
• Strong project management skills.
• Ability to work independently and use initiative to manage a busy and varied workload.
• Strong attention to detail with a clear and diligent working approach. 
• Experience with MS Office suite.
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.

Desirable:

• Salesforce certification.
• Knowledge of and experience with some of our other core systems:
  • PowerBI (or similar visualisation tools)
  • Google Analytics
  • Snowflake (or similar data warehouses)
  • Fivetran (or similar ETL tools)
  • Xero (or similar Finance tools)
  • Canto  (or similar Digital Asset Management systems)
• Knowledge of T-SQL.
• Experience with cross-system automation tools e.g. Zapier, Power Automate.
• Experience in delivering cross-organisational training.

Our commitment to equality, diversity and inclusion

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement. 

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 9am Tuesday 15 April 2025.

Interviews

First round interviews will take place: 23 April 2025.

Second round interviews will take place: 30 April 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Salary: £45,000 per annum 

Location: We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. Our expectation for this role is that you will come to London 1 or 2 days each week for meetings, including a quarterly ‘all staff’ event. You may also be required to visit member hospices or suppliers from time to time. You can choose where to work for the rest of the time, in the office or remotely (home or another appropriate location). We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.

Contractually this role is London-based.

Contract: Fixed term until April 2026, full time.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Flexible working 

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 12pm on Tuesday 22 April 2025.

Interview dates: Likely to be Tuesday 29 April, Wednesday 30 April or Thursday 1 May (to be confirmed) Interviews will take place over Microsoft Teams.

We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

As Business Intelligence (BI) Developer you will be responsible for working with Hospice UK’s data to provide insights that support decision-making.

You’ll collaborate with colleagues at all levels to understand their needs and develop dashboards, reports and insights which help facilitate efficient, effective, and modern ways of working and a great colleague experience.

Guided by the Data Manager, you’ll ensure that Hospice UK complies with all relevant legislation and best practice such as complying with UK GDPR and maintaining our security accreditations. You’ll also work closely with other members of the ICT and Data team. 

You’ll bring a broad set of data skills and knowledge with specific technical skills and experience developing using Power BI and SQL. We are at the start of our journey using modern data tools, with training for all colleagues planned, but you will need to guide inexperienced colleagues. Whilst challenging, this is an opportunity to shape how we work for the long term. 

You’ll be working with others to collect and analyse the data that is most useful for hospices across the UK to compare their services and understand the impact we make collectively. You’ll also combine this with third-party data sources, such as population data, which will help local hospices reach everyone who needs help. Hospice UK will use this data and insight for national research and campaigning. 

For our hospice sector data work, there are multiple data sources, some of which are bespoke databases within Hospice UK’s systems, whereas others are external including publicly available. 

Internally, within Hospice UK, you’ll work with colleagues from different departments to improve how we measure our own performance. You’ll develop a performance reporting framework which provides clarity and insight, from our Board level key performance indicators to our day-to-day operational process performance measures. 

Within Hospice UK the main data sources are our CRM, Website CMS, Grants Management, Finance and HR systems. We also use bespoke data capture forms and databases for specific purposes. 

We’re a small in-house ICT and Data team, supported by 3rd party suppliers. 

Your line manager is Richard Cooper, Data Manager. Richard joined Hospice UK in February 2024, bringing with him a wealth of experience from the private, public and non-profit sectors.

You’ll find lots more information in the Candidate Information Pack below.

How to apply

If you would like to apply for this role, please send the following documents to recruitment by 12pm Tuesday 22 April 2025:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
• A completed supporting statement form (where you can demonstrate how you meet the person specification.)
• A completed equalities monitoring form.

We will shortlist candidates based on their CV and supporting statements. 

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process. 

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.

Goodman Masson are excited to be partnering with a leading London University in their search for an experienced Senior Organisational Development (L&D) Consultant to join their team on a permanent basis. Reporting to the Associate Director of Organisational Development (OD), this role will be very akin to a Head of OD/L&D with a focus on partnering and is a unique opportunity to lead and develop a team of three OD Partners, driving strategic organisational development across a large and complex institution. We are looking for someone who is hands-on, ready to take their team on a journey, and committed to training and developing them to effectively partner across the large and complex organisation.

About the Role

As Senior OD Partnering Consultant (Leadership Learning & Development), you will:

• Lead, coach, and develop a team of three OD Partners, embedding best-practice OD partnering skills.
• Design and deliver impactful OD interventions, leadership development programmes, and cultural transformation initiatives and
• Partner with senior leaders across the Univeristy to shape and implement people development strategies.
• Drive continuous improvement and innovation in learning methodologies.
• Deputise for the Associate Director of OD (Learning & Leadership Development).

About You

We are looking for a dynamic OD leader with:

• Significant experience in a senior OD/L&D role and partnering within a large and complex organisation.
• Experience within Higher Education is a bonus
• Proven ability to lead, mentor, and develop a high-performing OD team.
• Strong stakeholder management and consulting skills.
• Hands-on experience designing and delivering leadership and OD programmes.
• A proactive, strategic, and data-driven approach.

Benefits

• £67,000 - £73,000 annual salary (depending on experience)
• Hybrid working - 2 days a week in the office (near King's Cross, Monday is a core office day)
• 27 days annual leave + 6 closure days (Christmas & Easter)
• Very genours defined benefit pension scheme

We are looking to start someone ASAP but would be willing to wait for up to 3 months for the right candidate's notice period to be served.

CVs will be reviewed on a rolling basis which may lead to this vacancy to close early so please do apply and reach out to me ASAP on [email protected] for more details.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

My renowned Arts sector client based in Central London are currently looking for an interim People Business Partner to cover maternity leave on a 12-month Fixed Term Contract starting at the end of May 2025. The role is ideally full time, hybrid (3 days in the office, 2 days remote) and will pay a salary of £48,666 per year.

Reporting to the Deputy Director of People, as one of 3 People Business Partners, you will be responsible for departments covering approximately 300 employees and will be dealing with restructure, employee relations and long-term sickness in the main.

The ideal candidate will have experience of leading on change management and employee relations, be collaborative and work well as part of a team with a firmness in character but also a flexible approach in seeing the "grey areas" of issues. This will be a "hands-on" role.

If you have the skills and experience required, and you are available to start the role at the end of May 2025, please apply by sending in your up to date CV and contact details.

Our client is a Charity which specialisies in the provision of high-quality independent living accommodation for people of limited financial means.  They are searching for a qualified Finance Manger to work with their leadership team, based in the Hounslow area.

The position reports directly to the Chief Executive Officer and is accountable to the Charity Directors and Finance Committee. The post is responsible for running and maintaining the Charity’s financial matters and records, including production of the management accounts and preparation of the draft annual report and the development of budgets and forecasts for strategic projects and other initiatives.  This is a key role, working with a great team and one that contributes directly to the smooth running of the Charity.

This position is office based, in a great location for public transport connections and in offices with excellent amenities.

Job Purpose:

· Manage day to day book-keeping and key financial processes.

· Produce accurate and timely monthly accounts.

· Develop quarterly reports, annual budgets, accounts and cash flow forecasts.

· Produce the required documents and process for audit partners.

· Plan and organise data for payroll processing.

· Partner with the Charity’s Directors and Finance Committee to develop budgets and forecasts for strategic projects and initiatives.

· Work with the Charity’s key partners to ensure that all governance and compliance matters are fulfilled.

· Work effectively with the team, stakeholders and residents on a day-to-day basis.

Position Requirements:

· A track record of working in finance and teamwork.

· Excellent business acumen and commercial skills.

· Have a high level of interpersonal, communication skills with a can-do attitude.

· Be a self-starter with excellent time-management, and problem-solving skills.

· A solid educational background and be a fully qualified accountant.

If you have experience in finance ideally with knowledge of the housing and or the charity sector and are passionate about undertaking a position something that makes positive difference to the wellbeing and quality of life for other people and a community, this is a unique opportunity. 

We welcome and encourage applications from people of all backgrounds. We do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

We are excited to be working in partnership with Hope Street Church in Wrexham. The church is a thriving, fast-growing church community, established in 2021 as a resource church. They are dedicated to reaching young people, training leaders, and planting new churches. In just four years, it has drawn a diverse congregation from across North East Wales and beyond. With an inspiring vision to be a people of hope, following Jesus and giving themselves away to see Wrexham renewed. With a passion for sharing the good news, revitalising the church, and transforming society in Jesus’ name, Hope Street Church is making a lasting impact in Wrexham.

We are looking for a practicing Christian with excellent organisational skills, a keen eye for detail, and a servant-hearted leadership style to become their new Head of Operations. This vital role will ensure the smooth running of the church’s administrative, financial, and operational functions. Overseeing finance, HR, compliance, safeguarding, facilities, and events, you’ll play a key part in supporting the church’s mission, vision, and many life impacting ministries. 

The successful candidate must be able to demonstrate:

• Proven experience in operations, administration, or facilities management.
• Strong financial acumen, including budgeting and payroll experience.
• Experience in HR processes, including recruitment and performance management.
• A committed Christian with a heart for the mission and values of the church.

If you have a heart for Wrexham, then this is a wonderful opportunity to join a church community with 15+ ministries dedicated to transforming lives and sharing God’s love. This is your chance to use your God given gifts, skills, and experience to make a real impact. Could this opportunity be for you?

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

Closing date for applications: Sunday 27th April 

Please note: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

THE ROLE

This is an exciting time to join The Girls’ Network as we seek to expand our work inspiring and empowering girls from the least advantaged communities. As an experienced HR professional, you will be key in ensuring that we recruit and retain great people whilst attaining best practice in our HR policies and procedures.

The People and Culture Manager will provide professional HR strength to The Girls’ Network and be responsible for training and development plans for our team. You will lead on recruitment, retention and policies and oversee and enhance the full employee lifecycle. As a small charity the role will necessarily include some basic administration activities as well as taking a strategic view.

Key roles and responsibilities

Recruitment

You will oversee the recruitment and selection process for all new hires.

• Ensure consistent and appropriate Job Descriptions for all roles (working with the hiring managers)
• Draft job advert and advertise roles in the relevant places, with a regular review of which sites are working
• Review and respond to CVs and all recruitment related enquiries, producing a short list of suitable candidates with the hiring manager
• Coordinate interviews including assisting with interview panel selection and interview questions
• Provide or organise interview training and support where necessary, with a particular focus on ensuring diverse recruitment and being aware of unconscious bias during the interview
• Feedback to candidates as required
• Feedback to candidates as required
• Complete the onboarding process including:
  • induction programme for all new starters;
  • availability of appropriate equipment;
  • compliance with Health and Safety regulations applicable to home working

Staff Policies

• Update online staff handbook periodically to ensure up to date compliance and taking appropriate HR legal advice
• Review policies, recommending changes as needed to ensure that they reflect our mission to be a great place to work.
• Draft new policies and advise on improvements to existing policies
• Support colleagues with understanding and implementing the policies where necessary
• Review HR policy list periodically for completeness, introducing new policies as required from time to time or removing those no longer required.

Equity, Diversity & Inclusion (EDI)

• Maintain an up-to-date knowledge of anti-discriminatory legislation and best practice, keeping Senior Leadership Team informed
• Ensure a continued focus in this area in respect of staff recruitment and retention
• Enhance good relations and practices towards different minority groups by researching, applying and promoting diversity initiatives and sharing best practice across The Girls’ Network
• Work with all staff to ensure that EDI is considered in all aspects of our work

Performance management and development

• Oversee and manage a performance appraisal system that promotes The Girls’ Network’s values, drives high performance and encourages good quality staff retention
• Ensure staff performance is in place and documented consistently for all staff
• Help colleagues identify and undertake training needs, helping to build a culture of continuous improvement
• Ensure a continued focus on well-being and support

Well-being

• Take the lead on employee Well-being, providing direction and support, as well as coordinating the team's activities
• Ensure compliance with working time directives, raising any workload issues appropriately with line managers
• Introduce appropriate initiatives periodically such as a focus on Mental Health awareness

General HR management

You are responsible for overseeing all general administration around the HR function including, but not limited to:

• Ensuring the HR database and software are up to date with employee records
• Processing staff changes appropriately
• Keeping Payroll aware of changes affecting employee pay on a timely basis
• Tracking and maintenance of staff leave records
• Managing absences (eg, sick leave, maternity leave) in accordance with TGN policy and legal requirements
• Handling employee relations including grievances, reporting to Senior Management and supporting decision making
• Managing provision of staff benefits, including recommendations to Senior Management for improvements
• Maintaining pay structure and leading salary banding review when required

Other duties

As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.

WHAT YOU WILL BRING TO THE ROLE

Essential

• Proven, demonstrable experience in a similar role
• Experience of leading the recruitment process, in particular attracting diverse candidates
• Good working knowledge of UK HR laws and regulations, taking appropriate advice as required
• Skilled in supporting employees with performance management, in particular within a small charity where staff are based from home
• Knowledge of HR systems and databases
• Excellent written skills, including the production of policy and guidance documents
• Comfortable working with high degree of autonomy, often with limited budgets and to deadline
• Competence managing interpersonal relationships at all levels
• Passion for The Girls’ Network’s mission and an interest in issues related to mentoring and equality
• You are flexible in your approach to working with a small organisation and understand the time and resource limitations.

Desirable

• Experience of implementing a values-based approach to recruitment and performance management
• You have safeguarding knowledge and experience
• Understanding of or experience of working from home
• Experience of working in a small charity

For more information about our organisation and details on how to apply, please visit our website and download the candidate pack.

Good luck with your application.

A fantastic charity focused on the provision of specialist mental health accommodation & services for the needs of those experiencing serious mental illness, is seeking a Head of Finance & Corporate Services for a brand-new role as they continue to grow. With a turnover of around £4million per annum and diverse funding streams from local NHS and council authorities, the organisation of around 100 staff is now continuing its growth journey.

The charity provides accommodation and services across Birmingham and London; however, the charity’s office is in central Birmingham. The role is permanent, part-time (4 days per week) with a salary of £66,250 - £68,750 per annum FTE (£53,000 - £55,000 per annum pro-rata) and is hybrid in nature with 2 days per week expected onsite in the Birmingham office. FTE is based on a 37.5 hour working week, so 4 days equates to a 30-hour working week – there is flexibility around how these hours can be spread. Benefits include hybrid working, a pension scheme, employee assistant programme, CPD programmes and significant professional growth opportunities.

The Head of Finance and Corporate Services is a newly created role and will be responsible for the internal operations of the company. This involves overseeing the finance, human resources, IT and compliance functions. You will take an administrative role in ensuring policies are effective, consistent and in-line with the intentions of the company. As a key member of the Senior Management Team the Head of Finance and Corporate Services will work closely with, and report to the Director of Services to develop informed strategy and strong governance. You will be responsible for leading corporate services ensuring that your team meet the highest professional standards, in accordance with the organisation’s strategic objectives and quality standards.

Key duties include:

• Lead on the day-to-day running of the finance function
• Produce a wide range of financial analysis including monthly management accounts and present to the Senior Management Team and Board of Trustees
• Lead on the regulatory financial activities of the organisation ensuring best practice and financial compliance
• Ensure robust processes are in place for payroll, invoicing, procurement, etc
• Lead on the financial audit and compliance requirements with any relevant regulators on behalf of the organisation and its subsidiaries
• Lead on the day-to-day management of the HR function ensuring best practice and legal compliance
• Manage, supervise, and develop the capabilities of the corporate services team. Ensuring all induction, probation, supervision, and appraisal processes are adhered to. Identifying both good and under performance and taking swift and appropriate action
• Responsible for leading corporate services ensuring the team meet the highest professional standards, in accordance with the organisation’s strategic objectives and quality standards
• Develop strong internal and external networks building partnerships and demonstrating excellent communication, negotiation, and delegation skills
• Oversee day-to-day queries regarding the organisation’s financial, HR and IT systems to maximise efficiencies, including liaison with external providers/technical support as appropriate
• Proactively work with the Director of Services to develop funding bids and tenders
• Monitor and evaluate activities within the business through the development and delivery of effective service monitoring and evaluation tools; respond to and correct issues, identify and follow up opportunities, alert to potential adverse events
• Responsible for overseeing the external IT contract, monitoring effectiveness and continued return on investment
• Work with the Senior Management Team and the Board of Trustees to ensure good governance for the charity
• Ensure relevant statutory, regulatory, and professional standards are wholly achieved in relation to policies, processes and procedures, particularly in respect of finance, governance, employment legislation and IT functions.

The post is part of the Senior Leadership (SLT) team, and you will manage a settled team of 2 including a fully qualified Finance Manager and an HR Manager. Much of the IT is outsourced.

The role would be best suited for a fully qualified accountant (ACCA, CIMA, ACA, CIPFA) with prior experience in a similar senior level finance role within the charity sector. You will be expected to demonstrate strategic ability around financial planning and contract monitoring and be able to provide a top-level overview of how the organisation structures its corporate services functions moving forwards. A strong knowledge of charity finance – contracts and restricted funds is required, and experience in a similarly broad role covering other areas of corporate services such as HR and IT would be a big advantage.

The role is both operational and strategic in nature and represents a fantastic chance to join an amazing charity an exciting time of growth.

Closing date: Wednesday 16th April at 5pm

Interview date: Tuesday 22nd April face-to-face in Birmingham

Please send your CV for further consideration.

Deaf Unity is seeking an Organisational Development Consultant with experience of successfully supporting small charities through growth and change.  

We are planning the transition from a freelance to a PAYE salary structure and require support with: 

• Designing an appropriate staffing structure 

• Benchmarking salaries 

• Business and financial planning 

• HR/employment systems and policies, related training 

• Governance 

The overall aim of this commission is to establish an effective and well-managed staffing structure for the organisation, with strong systems and policies embedded across our teams. Ultimately this will build Deaf Unity’s stability and resilience for the long-term. 

Deaf Unity: mission and purpose 

Deaf Unity is a deaf-led charity (CIO), based in London, that works to empower, nurture and train deaf individuals. Our particular focus is on three main points of transition that are pivotal in enabling deaf people to realise their potential – and to thrive within and contribute fully to society. These transition points are: 

• leaving school to enter further/higher education 

• entering the workforce 

• progressing in the workplace 

We work with our community in London to identify the barriers deaf people face at every stage of this journey, empowering them to make informed choices and to succeed. We partner with stakeholders (universities, employers, voluntary sector partners) to decrease, overcome or eradicate these barriers altogether. 

From our home base in London, we work alongside our community and partners to develop and deliver new initiatives in response to clearly identified needs. We directly engage 300+ deaf people each year: inspiring and supporting school-leavers to take their first steps into higher education; empowering graduates and employees to navigate the world of work with confidence; and connecting deaf people with each other to build community, tackle isolation, mobilise around key issues and break down barriers to learning and employment. Sharing and dissemination of our work (including online to reach the national community) goes on to engage far greater numbers. 

Deaf Unity generates much of its income from providing interpreting and consultancy services and delivering training (British Sign Language and deaf awareness courses).  This activity fully aligns with our charitable mission and generates essential unrestricted funding to support our wider activities. Income in the year ending December 2023 was £115,316, of which over 80% was generated from course delivery and interpreting services. That year we generated a surplus of £11,102. 

Context for the commission 

To date, deaf Unity’s programmes have been delivered entirely by a freelance team: CEO, administrator,  tutors and project managers/coordinators leading on different streams of activity.  We have recently recruited a Training and Operations Manager (freelance) to lead on training and interpreting services. 

Activity continues to grow. Turnover in 2024 was c. £175,000 (final accounts are currently being produced), demand for courses is strong and we have had a successful year of fundraising. 

Our activities engage a broad range of beneficiaries, participants and stakeholders: deaf students and employees; our local deaf community in London; and many different stakeholders – universities, employers and local councils – working with us to remove the barriers that disadvantage deaf people and prevent access to opportunity. We are proud of a track record of impactful interventions that have made a real difference in the prospects of deaf learners, jobseekers and employees. 

This said, we have not reaped the full benefits of the partnerships and experience that have contributed to this success. A wholly freelance workforce means skills, knowledge, relationships and learning are regularly lost. We now wish to bring a core team into a salaried, PAYE structure to assure greater stability and continuity. We wish to invest in our people and demonstrate good employability practices, as champions of Deaf parity in the workplace. Specialist support is needed to ensure a good process, an affordable structure, and that appropriate systems, policies and structures are in place to support future work.

In late 2023, the Board of Trustees agreed a forward plan, setting out the charity’s objectives and the activities we plan to deliver over the next 3-5 years. Our work is guided by 5 high-level, strategic objectives. We aim that by 2028:

1. Deaf Unity will have created in partnership with London schools a high-quality, effective careers advice pack/toolkit which can be accessed digitally by schools across the UK to inspire and support deaf learners on their FE/HE/vocational journey.

2. Deaf Unity will be providing a comprehensive package of support around employability, that is recognised and in use by 5 leading nationwide employers and by the National Union of Students (NUS). 

3.  We will be hosting in London a highly respected, impactful annual event for deaf people in work that is reaching 100 deaf people each year, directly or indirectly 

4. Deaf Unity will be able to evidence that the CIO is making a substantial positive difference in the lives of learners, students and employees - through quantitative and qualitative feedback including testimonials and case studies 

5. Our organisation will be stable, financially secure and resilient, supported by strong governance and management systems and effective partnership networks

This commission directly supports objective 5. 

In parallel with this: 

1. Deaf Unity will work with an Evaluation specialist to develop a practical, effective evaluation framework and plan enabling us to capture and analyse our impact across the full range of our activities. This will enable us to improve the design and delivery of our services and activities, on an ongoing basis and to better evidence the charity’s impact and the difference we are making in people’s lives. 

2. Staff and Trustees will undertake training to address identified skills and knowledge gaps (a modest budget is allocated for this) 

This programme of development activity is kindly funded by Trust for London. 

In the course of the year Deaf Unity will also be working with a corporate partner offering pro-bono support to redevelop the website and advise on online course delivery. 

Overview of role 

The consultant will be required to lead and support Deaf Unity’s CEO and Board through a systematic approach to agreeing, implementing and embedding the new structure. We currently envisage that this will include: 

• A review of the functions, skills and competencies required to deliver Deaf Unity’s forward plan 

• Producing a proposed, costed staff structure, with salaries, rates of pay and conditions that are benchmarked against the sector and meet good practice e.g. in terms of Living Wage parity 

• Business planning to include producing a revised budget for 2025 (currently indicative only) and an indicative budget for 2026, based on current levels of activity/growth, to ensure that the new structure is affordable. (An in-depth business development process is planned for a later stage, separate from this commission) 

• A review of governance and existing policies

• Support with the transition process e.g. ensuring that the moving of any freelance staff to salaried contracts is compliant with the law and with good employment practice

• Development of a training plan (spanning the Board, staff and freelance team) to address identified skills gaps 

We will however welcome alternative proposals for how this work might most effectively be structured.

Schedule 

We aim to start work in mid April 2025, completing by end October 2025 (7 months). The consultant will be required to work flexibly throughout this period and this will be negotiated with you on appointment, bearing in mind your other commitments. 

Time commitment: estimated 15-20 days over a 7-month period 

Fees: Fixed fee is £8,250 inclusive of VAT and expenses 

Specification 

The consultant will - 

• Inform and guide the transition to this new staffing model and way of working, to ensure the resulting structures are effective, affordable and compliant with statutory requirements and with best practice 

• Provide hands-on practical support where necessary e.g. benchmarking salaries, drafting job descriptions, reviewing and updating budgets, reviewing policies 

• Be aware of and alert to Deaf Unity’s ongoing, parallel streams of activity (e.g. evaluation work, development of website) and strive to maximise synergies and added value linked to these 

• Have due regard throughout the process to Deaf Unity’s charitable objects, so as to ensure that all progress is made with these and the good of our beneficiaries in mind 

Person specification 

Essential 

• Evidenced skills and experience in supporting projects of this nature for third sector organisations that have limited capacity and resources 

• Comprehensive and up-to-date knowledge of employment/HR law and practice 

• An understanding of the operating context of a charity such as ours, that is reliant on mixed income streams including fees, public grants and charitable grants. 

• Experience of business planning for the voluntary sector 

• Exceptional communication and strong facilitation skills, coupled with sensitivity and a commitment to confidentiality 

Desirable 

• Some knowledge of British Sign Language 

• Familiarity with the XERO accounting system 

• Commitment to values of social justice and equity 

• Experience of working with the deaf community 

It is anticipated that you will work remotely: Deaf Unity currently does not use a main office. 

How to Apply 

To apply for this role, please submit an application of no more than 1000 words detailing your relevant experience and qualifications; two or more examples of past, comparable roles you have successfully completed and your interest in the project.  Please provide details of two referees.

Please submit this by 5pm on 7 April 2025.  Please use “Organisational Development” as your title.

This will be a Freelance contract. You will be responsible for paying your own Tax and NI contributions.

Interviews will be held online in the week commencing 14th or 21st April 2025 

Deaf Unity celebrates diversity and opportunity. We strive to ensure the deaf Community and its members have access to the same opportunities as those in wider society and the same chances to contribute their talent and skills to the workforce. We will guarantee an interview for all deaf applicants to this role who meet the essential criteria. 

Our goal is to scale up access to treatment in the most underserved areas of the world so that all babies born with clubfoot can live a life free of preventable disability.  Do you have the skills, knowledge and passion to help us build strong organisational foundations so that we are effective in our mission? 

We are looking for an experienced charity operations manager to build upon and strengthen our operations and infrastructure as we grow.  This is wide ranging role, working closely with the CEO to set operational priorities and with the whole team to develop systems and processes to support our key areas of work in advocacy, collaboration and training.  Your work will have a direct impact on our ability to widen our network and work effectively towards our goal that all children born with clubfoot will be able to walk, play and run free.

Role Description

You will be responsible for a range of areas that support the infrastructure and smooth running of the organisation.  We are looking for a senior operations manager with capabilities across operational strategy and systems, but you will not necessarily need to be an expert in all areas listed, and there is some scope for freelance support if required (for example in designing communications or book keeping).  The role-holder will lead on operations and a key infrastructure project which will provide a foundation for future growth: scoping, setting up, and implementing a CRM system to support data and contacts management across the charity and skills in scoping and setting up CRM are essential to the role.

• Working closely with the CEO, prioritise and develop key operational areas, including: IT, Knowledge/Resource management, Cybersecurity, Human Resources systems and processes
• Lead on scoping, setting up, and implementing a CRM system
• Manage communications and annual renewals with our members
• Work with the training team to set up and manage our resource library
• Oversee social media marketing, website and newsletters with support from the team for content development
• Financial management including bookkeeping, managing payments and invoicing, payroll, supporting the CEO with preparation of annual accounts

For the full role description and person specification including skills and experience required for the role, please see the attached Senior Operations Manager Job Description.

We are only able to offer this role to individuals with existing right to work in the UK.  Applicants from outside the UK must include in their application whether they have been granted right to work in the UK.  If not, unfortunately we will not be able to consider your application.

#operations #operations manager #senior operations manager

Are you an organisational whizz who loves optimising processes, keeping teams connected, and ensuring everything runs like clockwork? If so, this role could be perfect for you!

TPP are recruiting an operations Manager on behalf of our client, a respected social enterprise. They are looking for someone 4 days a week. The salary would be pro rata for 4 days.  This is a 9 month contract. They are ideally looking for someone to start in April.  They offer hybrid working. They are based close to Liverpool street.   

Benefits:

• Pension scheme with up to 8% employer contribution
• Enhanced Parental Pay
• Enhanced Parental Leave
• Menstrual Leave and more!

The Role:

As the Operations Manager, you’ll be the glue that holds internal operations together—streamlining workflows, improving internal systems, and ensuring everything from governance to HR and finance runs efficiently.

Main responsibilities:

• Operations & Process Improvement – Implement and optimise internal workflows, oversee shared mailboxes, document key processes, and lead the rollout of the new Intranet.
• Internal Communications & Events – Plan and manage ‘Company Connect’ meetings, including travel bookings, agenda setting, and feedback collection.
• Governance & Reporting – Maintain and update the Executive & Quarterly Strategic KPI Dashboards, prepare Board-level reports, act as Secretariat for subcommittees, and support policy reviews.
• HR & People Operations – Oversee HR systems and processes, including performance reviews, and maintain HR records.
• Finance Support – Work alongside the Finance Assistant to supervise cost control, payment runs, and potential automation of payroll processes.

Essential requirements:

• Experience in operations management, process improvement, or governance.
• Strong project management skills with the ability to juggle multiple tasks.
• Excellent attention to detail and a proactive approach to problem-solving.
• Comfortable working across HR, finance, and internal systems.
• Strong communication skills – you’ll be liaising with senior stakeholders, team leads, and external consultants.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Dear Candidate,

As Executive Headteacher of Southover Partnership School, I am excited to invite you to apply for the position of Chief Financial and Operations Officer (CFOO). This is an exceptional opportunity to join our school during a period of significant change and development, where we are building on our successes and transforming our future. At Southover Partnership School, we are dedicated to providing a supportive and inclusive environment where children with social, emotional, and mental health challenges, autism, and other complex needs, receives the tailored care and attention they need to thrive both academically and personally.

We are embarking on an exciting journey of growth and innovation. The school is full of energy and ambition, and we are committed to providing an outstanding educational experience for our students, with a focus on continuous improvement and development.

In this role, you will play a key part in ensuring the financial stability of the school, while leading the operational systems that support the delivery of our strategic vision. Working closely with our hardworking and forward-thinking SLT, trustees, and staff, you will help shape the future of Southover Partnership School, ensuring we meet the challenges ahead and provide the best possible environment for all in the changing SEND landscape.

We are looking for a strategic, proactive individual who is passionate about making a difference and who thrives in a collaborative and dynamic environment. If you are ready to take on a leadership role in a school that values creativity, hard work, and innovation, we would love to hear from you.

I am looking forward to receiving your application and discussing how you can contribute to the continued success and development of The Southover Partnership School.

Warm regards,
Angela Moore
Executive Headteacher
Southover Partnership School

Could you use your communication skills to help St Mungo’s inform, involve and inspire our colleagues?

We are looking for someone to join the St Mungo’s People, Culture and Inclusion team as a Senior Internal Communications Officer. You will work closely with the Head of Internal Communications and Internal Communications Officer to develop and deliver clear, consistent communications that inform and engage colleagues.

In the role of Senior Internal Communications Officer you will produce content for a range of communication channels, alongside other key responsibilities:

• Leading the day-to-day management and longer term improvements of our intranet, ensuring it is easy for colleagues to find the information they need to do their roles. 
• Playing a key role in managing our regular webinars and events for colleagues, and have opportunities to lead on communications campaigns and projects.
• Advising colleagues on communications best practice and promoting a culture of mutual respect, diversity and inclusion.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building  opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for a creative individual with excellent communication skills who can demonstrate their experience of working in a communications role, ideally for an internal audience.  

• You will have experience of creating compelling and accessible communications in different formats for a range of online and offline channels.
• You will have an interest in working with others, and able to build positive relationships with colleagues including senior stakeholders.
• You will have hands-on experience of managing and developing intranets or websites.
• You will be confident coordinating and managing both online and offline events.
• You will also be able to demonstrate experience of planning and evaluating campaigns and projects to ensure they support our strategic goals.

St Mungo's is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

Please visit the St Mungo's careers page for further information. When you're ready to apply click the ‘Apply Now’ Button to start your online application form. 

Closing date: Wednesday 16 April 2025

Interview and assessments on: 28-29 April 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

About us

Ilkley Community Enterprise is a dedicated charity and social enterprise committed to making a positive impact in the community. We run the Outside the Box (OTB) café, which not only serves the local community but also provides valuable learning and work opportunities for young people and adults with learning disabilities and/or autism. Additionally, our OTB services offer a dynamic range of educational, training, and employment programmes, including creative arts, skills development, health and wellbeing, and working life support. Through our CQC-registered homecare company, Carers and Companions, we deliver high-quality care to elderly people n their own homes and provide independent living services for adults with learning disabilities.

We are seeking a dynamic and dedicated Director of Operations to join our team. In this pivotal role, you will work closely with the CEO, Board and management team to ensure operational excellence and organisational effectiveness. Nurturing a high-performance, collaborative culture, you will help drive improvement across all our business operations and services. From developing policies and procedures to enhancing our digital systems, your efforts will help us deliver increased efficiencies and business growth, ultimately supporting our mission to positively impact the lives of those we serve.

As the Director of Operations, you will play a crucial role in financial management, supporting effective business planning, budgeting, controls and performance management. Additionally, you will lead and support our staff, fostering a culture of learning and development, and promoting the values and ethos of our charity. Your strategic leadership will be instrumental in identifying and harnessing business development opportunities, enhancing our offerings, and expanding our reach and impact. For the right person, this role offers the opportunity for future progression to CEO of the charity and we welcome applications from ambitious and aspiring leaders who are seeking such a career pathway.

Responsibilities include

Operational Excellence:

• Ensure operational effectiveness and continuous improvement.
• Develop and manage policies, processes, and systems for HR, finance, and resources.
• Implement performance, KPI, and quality assessment processes.
• Enhance digital systems for efficiency and growth.

Financial Management:

• Support financial planning, budgeting, and performance management.
• Develop and implement financial strategies and controls.
• Produce regular financial and performance reports.

HR Management:

• Lead and support personnel and teams.
• Plan and implement staffing resources and skills.
• Promote training, development, and charity values.

For further responsibilities and information, please refer to our Application Pack/Job Description Attachment.

At Ilkley Community Enterprise, we are committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and encourage you to apply even if you meet only some of our requirements. We believe in the potential for growth and development within our team and are dedicated to providing the support needed for you to succeed. Applications will be reviewed on a rolling basis, so don't hesitate to apply and join us in making a meaningful difference in our community.