Hr Advisor Jobs
We are looking for a strategic People Business Partner to join our passionate team and help shape an inclusive, high-performing culture. If you’re a strategic HR professional who thrives on collaboration, transformation, and making a real impact, this could be the perfect role for you.
As a People Business Partner, you will play a pivotal role in delivering directorate-specific people plans that align with the Society’s overarching strategy. Acting as a trusted advisor, you’ll drive key people initiatives, champion organisational change, and help build leadership capability. You will be the critical link between our People teams and the business, ensuring alignment between people priorities and organisational needs.
With accountability for all people delivery activities within your directorate, you will also work closely with the Employee Relations and Change team, and our People Delivery team, ensuring consistency and quality in people support.
Key Responsibilities:
- Lead and execute directorate people plans that align with strategic priorities, ensuring a seamless and impactful People function.
- Act as a trusted advisor by providing expert guidance on people strategies, talent development, and employee experience while proactively addressing people challenges.
- Leverage data-driven insights to inform decision-making, drive organisational effectiveness, and embed a culture of inclusion, continuous learning, and high performance.
- Collaborate with senior leaders and the wider People team to create a cohesive, value-adding approach that enhances the overall employee experience.
About You
We’re looking for a strategic and proactive people professional, passionate about creating a great employee experience and someone who:
- Has strong partnering skills, with the ability to influence, coach, and challenge senior stakeholders.
- Can confidently use people data and insights to inform strategies and decision-making.
- Thrives in a collaborative environment and enjoys working across teams to drive positive change.
- Is aligned with our values: Determined to make a difference, a Trusted Expert, Better Together, and Compassionate.
You’ll be an inspiring coach, a strategic thinker, and a natural collaborator. Above all, you’ll be passionate about helping people thrive and ensuring inclusivity is at the heart of everything we do.
Interview date: TBC held virtually.
Contract: This is a 12 month fixed term contract, covering maternity leave.
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.
We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.
The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.
About this role
We are looking for a talented professional with a strong understanding of CRM and digital systems and a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing critical support to all our teams as well as maintaining and developing our cross-organisation systems.
You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and working with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects. The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice.
You will be responsible for our other cross-organisational digital systems, including our office and file storage platforms, data warehouse, visualisation, and ETL tools, website analytics, and Digital Asset Management system, as well as providing support for our Finance and HR systems, including providing training to staff and answering any questions related to these systems. You will collaborate closely with our Communications team, for example around website and social media analytics and reviewing the progress of the social media strategy. From time to time you may also be asked to provide support or advice to our portfolio charities. The role will also be responsible for helping to drive adoption of GenAI across Impetus.
As the sole technical and digital specialist role at Impetus, this position requires a collaborative individual who can work across diverse teams while also operating independently with a high level of autonomy. You will take ownership of CRM and systems for a dynamic, inquisitive, and growing organisation, helping to drive its growth and impact.
Key responsibilities
CRM:
- Own the development and administration of our Salesforce system.
- Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training.
- Manage the relationship with our Salesforce support partner to leverage additional administration, and development project, resource.
- Ensure data quality and integrity within Salesforce.
- Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce.
- Evaluate technical solutions in terms of meeting business requirements.
- Develop reporting within Salesforce.
- Answer staff queries and ad hoc requests.
Systems Management:
- Administer, maintain, and develop core organisational systems, including our office and file storage platforms, data visualisation and ETL tools, website analytics, Digital Asset Management system, and Finance and HR systems.
- Ensure effective knowledge management across our internal systems.
- Provide support to staff on these systems, including training, and answering any queries and ad hoc requests.
- Lead the development of the visualisation of core organisational and team data, as well as managing the underlying data.
- Maintain and develop our data warehouse.
- Collaborate with our outsourced IT partner to ensure the availability, resilient operation, and development of our systems.
- Aid the development of a culture of data literacy and data-driven decision-making across Impetus.
Person specification
Essential:
- Advanced knowledge of, and significant experience with, Salesforce development in a professional context.
- Experience around ensuring compliance with GDPR and cybersecurity frameworks e.g. CyberEssentials.
- Significant experience of collaborating closely with varied non-technical stakeholders to determine requirements, evaluate solutions, and plan development.
- Experience working with agencies and partners.
- Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities.
- A proactive and solutions focussed approach.
- Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences.
- Strong project management skills.
- Ability to work independently and use initiative to manage a busy and varied workload.
- Strong attention to detail with a clear and diligent working approach.
- Experience with MS Office suite.
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
Desirable:
- Salesforce certification.
- Knowledge of and experience with some of our other core systems:
- PowerBI (or similar visualisation tools)
- Google Analytics
- Snowflake (or similar data warehouses)
- Fivetran (or similar ETL tools)
- Xero (or similar Finance tools)
- Canto (or similar Digital Asset Management systems)
- Knowledge of T-SQL.
- Experience with cross-system automation tools e.g. Zapier, Power Automate.
- Experience in delivering cross-organisational training.
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Tuesday 15 April 2025.
Interviews
First round interviews will take place: 23 April 2025.
Second round interviews will take place: 30 April 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Impact and Evaluation Manager designs and leads the organisation's impact, evaluation and research programme, ensuring accountability, learning, and continuous improvement.
Description of role:
This post is responsible for delivering the Impact and Evaluation portfolio at Buttle UK. The role has a key strategic role to play in understanding the impact of our grants and leading a broad portfolio of evaluation work. The I&E Manager is responsible for monitoring and delivering evaluation reports, creating and analysing internal and research data, and building and maintaining relationships with key stakeholders and data partners. The role works closely with the internal fundraising and grants teams at Buttle UK to strengthen their work by providing data, insight, and support. Our Impact and Evaluation portfolio also includes commissioning and undertaking new research, supporting our aim to publish studies on issues that affect children and young people living in poverty. The role is supported by, and is line manager to, an Impact and Evaluation Officer.
To get a copy of the Job Pack please click through to apply. You will then be able to download the pack.
The client requests no contact from agencies or media sales.
My client is looking to recruit a HR Advisor to working within the HR operations team. This is permanent role working 35 hours per week
They offer a flexible working approach with 2 days per week based on site in Egham with the remainder of the week working remotely.
To be considered for this role you will need transactional HR experience with a broad knowledge of HR operations. You will also have completed your CIPD Level 5 or have relevant worked related experience.
£38,249 - £42,188 per annum
Role
You will be responsible for providing HR advice and managing an effective HR support and administrative service. The post holder will manage processing transactional matters on a full range of generalist HR issues
Duties
- To provide team members, managers, employees and human resources colleagues with advice on the implementation of policies and procedures in accordance with policies & employment legislation.
- Advise on workers on right to work and vetting and barring requirements relating to employment and oversee appropriate actions are taken including submission of certification of sponsorship applications and vetting and barring application
- Oversee the production of human resources contractual information and data onto the HR and Payroll system
- Oversee the recruitment and new starter process for non-advertised posts ensuring accurate and timely pre-employment checks are completed
- Working with the other HR Advisor to manage the workload and performance of the Human Resources Operations team on a day-to-day basis
- To undertake performance development reviews and training and development for the team
- Work with colleagues to develop human resources policies and procedures
- To advise managers on employee relations matters escalating to the Human Resources Business Partner as applicable
If you are interested in applying for this through TPP Recruitment then please do so by sending your CV to hr@tpp.co.uk
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Summary
The Human Resources department provides a strategic and operational HR service to the seven National Church Institutions (NCIs) and the 42 Diocesan Bishops' offices. Our HR Operations team focusses on the entire employee lifecycle providing support, advice and guidance to senior leaders, line managers and staff. The Organisational Development team lead on culture, values, wellbeing, development and our belonging & inclusion strategy. Through our External Service team, we also offer HR support on a consultancy basis to other Church of England organisations including our dioceses and cathedrals.
We are a friendly, diverse, well respected and highly engaged HR team who are committed to actively sharing knowledge and learning across the team and beyond. We encourage flexible working within the team and meet together online weekly and in-person once a month for collaboration, knowledge-sharing and building relationships.
The NCIs comprises a wide variety of functions and professions to support the mission and ministries of the Church by working with those who serve in parishes, dioceses, schools and other ministries, and with partners at a national and international level.
As part of our HR Operations team, you will be involved in providing an outstanding proactive and professional HR service. In this role, you will be the day-to-day HR contact for Bishops' Office Staff. A key project at the start of your role will be to establish (and subsequently maintain) a Teams site for Bishops' Office staff to give them easy access to key HR policies and make it easier for the staff to contact HR.
- This is a part-time role working 21 hours / 3 days per week. The work pattern and location are flexible, with one day each week in your primary base of either York or London.
- You will be required to travel to bishops' offices around the UK, and come to Church House, Westminster at least once a month.
You'll need to have experience of providing HR advice and guidance to staff and managers, and a good understanding of typical HR processes. We are looking for someone who is a confident using IT (including Microsoft Office 365 and Teams) and has experience of HR systems. Experience of using Oracle Fusion HCM and SharePoint would be an advantage.
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
Please refer to the Job Description for more information about the role and person specification.
- A salary of £40,572 per annum (pro rata) plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rata).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Battersea’s Human Resources department provides expert advice, guidance and support through partnership with managers, teams and people across the organisation. Our work involves everything from pay and benefits to providing learning and development solutions that support other departments achieve their strategic objectives. We do this to attract, retain and develop our people to be the best they can be, so we can be here for more dogs and cats.
We have an exciting opportunity for a HR Business Partner to join us, to business partner with leaders and managers in Battersea’s corporate services functions – Marketing & Communications, Income Generation, Global Programmes and Finance & Corporate Services – as we embark on an ambitious 5-year organisational strategy underpinned by an inspiring people strategy.
The postholder will build collaborative relationships with leaders and managers from allocated business areas (circa 300 employees) to drive change and create positive impact for teams and individuals through a range of people practices and interventions. They will critically question information and evaluate it to make judgements and decisions that mitigate people risks. In addition, they will consistently role model professional principles, behaviours and values, collaborating with colleagues and providing insights and guidance to co-create solutions that help business areas to achieve their plans and positively impact on the employee experience.
The ideal candidate for this role will be MCIPD level 7 qualified (or equivalent), with strong working knowledge of current UK employment law and human resources concepts, practices and processes, with good experience of dealing with and resolving complex employee relations issues, and experience in a business partnering role, including experience of establishing positive, credible and influential working relationships with leaders, managers and colleagues.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 14th April 2025
Interview date(s): w/c 21st April 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





Bluebell Wood Children’s Hospice are seeking an exceptional Head of People to lead the development and implementation of a People plan which aligns with our ambitions, fosters a culture of inclusivity, innovation, and a sense of belonging and which seamlessly integrates our HR and Volunteering efforts.
As we prepare to launch our new organisational strategy in April 2025, we've collaboratively developed new values that reflect our vision. It’s an exciting time to join Bluebell Wood and especially in such a key role.
You will engage with colleagues at all levels to understand their needs and goals, ensuring our People plan drives positive organisational change and enhances the experience for our 120 colleagues and 280 volunteers.
Reporting to the CEO and working closely with leaders and managers, you will focus on attracting, retaining, and developing a diverse and talented workforce. You will champion a culture of learning, innovation, and collaboration, ensuring Bluebell Wood adheres to all relevant employment legislation and best practices.
Leading a small, dedicated team, you will oversee and enhance the HR and volunteer lifecycle, learning and development activities, policies, and processes. Given our team's size, this role is hands-on and dynamic.
JOB DESCRIPTION
TITLE OF POST: Head of People
ACCOUNTABLE TO: CEO
DIRECT REPORTS: Volunteer Services Manager, HR Advisor, HR Administrator, Payroll Officer
HOURS:Full time - 37.5hrs per week. Hybrid working is supported but due to the nature of this role, you will be required onsite at least three days/60% of your working week.
NOTICE PERIOD: 12 weeks
SALARY: £56,374
Job purpose:
Bluebell Wood aims to enhance and create 'An Incredible Culture' that fosters inclusivity, innovation, and a sense of belonging. The goal is to create an environment where everyone can thrive and where all efforts clearly contribute to our aims and mission.
The Head of People will provide a balance of strategic and operational responsibilities to develop and implement an integrated People (HR and Volunteering) strategy and workplans which align with our overall aspirations.
Working closely with the Strategic Leadership (SLT) and Operational Management Team (OMT) members, the Head of People will ensure the People Team provides an expert and responsive service across a range of strategic and operational workforce issues.
The Head of People will ensure Bluebell Wood operates effective people practices, manages risk, complies with appropriate legislation and standards, and treats all staff and volunteers fairly.
What does success look like in this role:
· The successful embedding of our values through all our people related activities.
· A workforce that effectively delivers the organisational strategy.
· A high-quality, responsive, and reputable integrated HR and volunteering service that empowers effective management, built on trust, confidence, transparency, and integrity.
Main duties & responsibilities:
· Develop and implement an integrated People plan to support the hospice strategy and culture, facilitate a great colleague experience and positive organisational change.
· Monitor and evaluate the impact and effectiveness of the integrated People plan.
· Report on progress, people related KPIs and workforce related risks to the Strategic Leadership Team (SLT) and Board sub-committee.
· Support the CEO and SLT with advice and proactive suggestions for organisational improvement in areas such as organisational design, change management, talent management, succession planning, and colleague engagement.
· Identify opportunities for, and take a leading role in, cultural development, organisational development and change, and L&D initiatives which reflect our values and foster a sense of belonging, engagement, and wellbeing among colleagues.
· Lead and manage the People team, providing guidance and coaching to ensure the delivery of high-quality, efficient HR and Volunteering services and systems.
· Maintain our People policies and processes, ensuring changes to employment law and emerging good practice are promptly adopted.
· Work with colleagues in the Income Generation team in creating effective internal communications methods.
· Develop effective relationships with internal and external stakeholders, including engaging special interest or working groups, to make Bluebell Wood an employer of choice and a great place to work.
· Support people managers with managing change in their teams including employee relations and consultations, and guidance on legal processes.
· Oversee recruitment, induction, performance management, and L&D, ensuring that we attract, retain, and develop a diverse and talented workforce.
· Oversee effective management, delivery and improvement of:
o Employee engagement including pulse survey, staff events, internal communications. Programmes including wellbeing, safeguarding, ED&I. Annual appraisals, personal development planning and job description reviews.
o L&D planning, administration of learning (requests, events, evaluation etc.), budget, and apprenticeships.
o HR Management including starters, changes, leavers, job evaluation, recruitment, onboarding, retention, diversity, payroll, absence, systems and data.
· Role model Bluebell Wood’s values and behaviours.
General
All Bluebell Wood employees are required to:
· Abide by the Health & Safety at Work Act
· Adhere to policy and procedures around safeguarding children and young adults
· Respect confidentiality applying to all Hospice areas
· Work within Hospice policies and procedures
· Comply with the Hospice no smoking policy
· Participate in and contribute to team meetings
· Co-operate and liaise with colleagues
· Behave in a professional manner at all times, reflecting and maintaining the values and ethos of Bluebell Wood
· Driving license with access to own vehicle
All Bluebell Wood employees are expected to:
· Demonstrate a commitment to their own development, to take advantage of education and training opportunities and develop their own competence
· Support and encourage harmonious internal and external working relationships
· Make a positive contribution to fundraising and raising the profile of the Hospice
At Bluebell Wood Managers:
· Listen
· Seek to understand
· Seek resolution
· Invite input
· Share timely and appropriate information
· Answer questions
· Agree realistic standards
· Be good role models: discreet, professional, genuine
· Be open to new ideas
· Treat everyone fairly
· Ensure 121s and appraisals are happening as they should
· Are approachable
· Are supportive
· Are present
· Encourage personal development
· Value experience and knowledge
· Practice good professional boundaries
· Promote an inclusive environment
· Acknowledge and celebrate wins
· Champion their team
· Empower and enable
· Challenge undesirable behaviours quickly and appropriately
· Address and seek to resolve conflicts impartially
· Promote a positive culture
· Encourage self-awareness and reflection within their team
· Encourage collaboration
· Support colleagues to manage personal issues which affect work
· Promote a healthy work-life balance
· Support a balanced mix of hybrid working, appropriate to each role but always seeking to build a one team culture
· Be clear about when and why it’s not appropriate to share information
This job description is not exhaustive. It will be subject to periodic review and may be amended following discussion between the post-holder and employer.
We’re here to help every family who needs us make the most amazing memories




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People & Recruitment Advisor
As People & Recruitment Advisor, working to the People and Culture Lead, you will be responsible for administering the day-to-day HR/People activities, including being the first point of contact for queries and advice. You will also lead on recruitment across the organisation, providing expert guidance to hiring managers and managing the recruitment process at each stage.
You will have the ability to quickly build strong relationships with colleagues at all levels. Your warmth and confidence will make people feel comfortable and welcome so they feel able to come to you with people-related questions.
As part of the People and Culture team, you will work to ensure that we can recruit, retain, develop, support and deeply engage the people we rely on to deliver our vital work for forests, nature and human rights. You will be efficient, straightforward, and kind, modelling the behaviours and values we aspire to as a team.
This is a great role for an experienced HR/People generalist who has a people-first approach and is also passionate about creating clear processes and following best-practice. You will be able to work effectively in the context of a fast-growing and dynamic non-profit delivering on complex and impactful projects around the world.
Finally – as we ask of all colleagues – you will contribute to a culture of kindness, collaboration, rigour and accountability in equal measure. You will come to work with a sense of urgent mission, but one balanced by emotional intelligence in all you do. You will share our conviction that it is not just what we do that matters in our working life, but how we do it too.
General HR/People
- Building relationships with all managers and stakeholders across the organisation
- Providing an efficient People and Recruitment advisory service across the organisation; offering expert HR/People advice and supporting managers and employees in understanding and implementing policies and procedures
- Working with the People & Culture Lead to ensure excellent onboarding and induction of new staff
- Administering and monitoring probation periods for staff
- Supporting the People & Culture Lead with any case work
- General HR/People administration - including updating relevant HR information systems with employee information, pulling data reports, tracking key dates such as end of visa dats, sending letters, creating templates
- Identifying where processes could be improved for efficiency and effectiveness and implementing accordingly
- Training - ensuring that mandatory training is up to date
- Support with People and Culture development projects as required
Recruitment
- Own and lead on recruitment, spending time focussing on the candidate journey, ensuring that candidates are given a great experience and happy with the journey regardless of the outcome
- Provide professional advice on recruitment and selection
- Support hiring managers through the recruitment process, from requirements gathering through to offer and onboarding
To be successful in this role, these are the things that will matter the most:
- A people-first and positive approach to HR/People
- An excellent understanding of HR/People procedures and legislation in the UK with methods in place to keep up to date with changes
- A deep alignment with our values and our mission, and a passion for collaboratively contributing to a positive organisational culture in which people thrive
Essential behavioural competencies
- Able to quickly build strong working relationships
- A calm and warm manner
- Credibility as both systematic and effective as well as emotionally intelligent
- Able to handle situations sensitively and confidentially
- Initiative and ability to manage and prioritise a varied workload in a busy environment
- Flexible with a can-do approach
Skills and experience
- Experience in all aspects of the employee lifecycle
- CIPD qualified
- Sound understanding and working knowledge of UK employment law and best practice
- Experience of all stages of recruitment - confident to advise managers as needed
- Experience of working across different departments / functions
- Experience of improving processes in order to make them more efficient and to create a better user experience
- Experience and / or understanding of the context for a charity / not for profit organisation (desirable)
- Experience and / or understanding of DEI principles and practices (desirable)
- Experience and / or understanding of hybrid working and making this work effectively (desirable)
To apply for the position, please submit an up-to date CV and covering letter. The covering letter should explain your motivation for the role, and how your skills and experience fit the person specification. (Please no more than 1 side of A4).
The closing date for applications is 9 April at 9am GMT. Early applications are encouraged. We may close applications early if suitable candidates are identified.
Screening calls are planned for w/c 14 April with interviews to be held w/c 21 April.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MLC Partners are proud to be actively recruiting a People Advisor with a Charity based in Southwest London.
This is an interim role, with the strong potential of extension/permanent opportunity. It is a full-time role, with hybrid working onsite near Kingston upon Thames (and occasional visits to a site in Guildford), and from home (2days).
Key Responsibilities:
- Employee lifecycle administration, supporting on all compliance.
- Administration, development and continual improvement of People systems.
- Supporting the delivery of learning and development training activities.
- General adhoc support to the P&C and Finance team.
Person specification:
- CIPD Level 5 qualified/evidence of continuous professional development.
- Experience in using HR database, ideally with Iris Cascade and Networx (but not essential).
- Demonstrated experience of supporting managers with recruitment and onboarding.
- Experience in producing accurate employment/contractual documentation
This role is to commence immediately and is 3days/week on site (with occasional visits to other sites) Southwest of London. If you meet the above criteria and are passionate about supporting a life-changing charity, please apply now. Alternatively, you can reach out to Annabelle at MLC Partners.
Hours: Full-Time – 36 hours per week
Contract: Permanent
Location: Remote (travel to London, Birmingham and Forests required monthly)
This is the opportunity to play an influential and impactful role in one of the most important causes of our generation – the climate emergency. Trees will enable 25% of the UK's 2050 net zero ambition and this role sits at the heart of this, supporting one of the UK’s largest woodland creation partnerships, England’s Community Forests.
The Community Forest Trust (CFT) is a charity that supports, enables and champions England’s Community Forests (ECFs). Across England there are 15 Community Forests that deliver social, economic, and environmental impact through woodland creation and restoration. In 2024/2025 they will plant over 2.5 million trees, most of which are funded through Defra’s national tree planting programme, the Nature for Climate Fund Programme.
The Managing Director will have the drive, rigour, and organisational and stakeholder management skills to develop and deliver a new CFT Business Plan. The current Business Plan was developed in 2022 and runs to March 2025. It has now been delivered.
The Managing Director will be responsible for providing the overall leadership and management of CFT and ensure effective governance and compliance with all legal requirements. To fulfil this aim, the Managing Director must ensure that robust structures and systems are in place to deliver CFT’s strategic priorities and CFT’s charitable aims and objectives.
A few key responsibilities of the role include:
- Take ownership of delivering the future direction and shape of CFT and deliver the CFT vision
- Provide organisational leadership for CFT, establishing and implementing business objectives through a business plan
- Work closely with the Chair of the Board, Trustees and staff, building positive working relationships in a constructive and consultative environment
- Manage the agreements (service delivery) with the ECFs with who CFT has a specific and formal arrangement
- Deliver the services and outcomes to the ECF Network, the Forests that CFT supports and those Forests that CFT runs
- Support project development work taking place at local level to support the Northern Forest programme
- Develop and lead funding strategies and write or assist with writing funding bids when required
This list is not exhaustive, please access the full job description for this role attached to this advertisment.
To be successful in the role, the postholder must have previous senior management and leadership experience gained at an organisation of comparable scale and complexity. A track record of developing and implementing Business Plans is also a must, along with experience of representing an organisation to external stakeholders and forming effective partnerships, working effectively with a board of trustees or equivalent, and managing contracts and service providers.
The postholder will have outstanding leadership skills with the ability to develop strategic plans and motivate and inspire others, knowledge of financial management, including budgets/cashflow, income generation and writing successful funding applications, and knowledge of community engagement and mobilisation.
In return, you will receive some great benefits which include:
- Competitive rates of pay
- Remote and flexible working
- 25 days annual leave per year, plus bank holidays
- An enhanced pension scheme
- Possible funded training opportunities
We welcome individuals with a general interest in the environment and its preservation. We are also an equal opportunities employer who consider applications from all communities.
Should you be interested in this role we would be pleased to hear from you via a CV and a covering letter. Please submit this by the closing date of 18th April 2025.
The client requests no contact from agencies or media sales.
Goodman Masson are excited to be partnering with a leading London University in their search for an experienced Senior Organisational Development (L&D) Consultant to join their team on a permanent basis. Reporting to the Associate Director of Organisational Development (OD), this role will be very akin to a Head of OD/L&D with a focus on partnering and is a unique opportunity to lead and develop a team of three OD Partners, driving strategic organisational development across a large and complex institution. We are looking for someone who is hands-on, ready to take their team on a journey, and committed to training and developing them to effectively partner across the large and complex organisation.
About the Role
As Senior OD Partnering Consultant (Leadership Learning & Development), you will:
- Lead, coach, and develop a team of three OD Partners, embedding best-practice OD partnering skills.
- Design and deliver impactful OD interventions, leadership development programmes, and cultural transformation initiatives and
- Partner with senior leaders across the Univeristy to shape and implement people development strategies.
- Drive continuous improvement and innovation in learning methodologies.
- Deputise for the Associate Director of OD (Learning & Leadership Development).
About You
We are looking for a dynamic OD leader with:
- Significant experience in a senior OD/L&D role and partnering within a large and complex organisation.
- Experience within Higher Education is a bonus
- Proven ability to lead, mentor, and develop a high-performing OD team.
- Strong stakeholder management and consulting skills.
- Hands-on experience designing and delivering leadership and OD programmes.
- A proactive, strategic, and data-driven approach.
Benefits
- £67,000 - £73,000 annual salary (depending on experience)
- Hybrid working - 2 days a week in the office (near King's Cross, Monday is a core office day)
- 27 days annual leave + 6 closure days (Christmas & Easter)
- Very genours defined benefit pension scheme
We are looking to start someone ASAP but would be willing to wait for up to 3 months for the right candidate's notice period to be served.
CVs will be reviewed on a rolling basis which may lead to this vacancy to close early so please do apply and reach out to me ASAP on george.rutt@goodmanmasson.com for more details.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Are you looking for a role where your skills and passion can truly make an impact? This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.
Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.
We are seeking a Director of Finance to lead financial strategy to ensure long-term resilience, manage the finance team, deliver a high standard of financial governance, and provide effective support for our parishes. This role reports to the Chief Operating Officer.
As a key member of the Senior Leadership Team, you will provide expert financial guidance to the Bishop, Trustees, and diocesan leaders. You will oversee financial governance, treasury and investment management, risk assessment, and IT strategy, ensuring financial prudence while supporting the mission of the Church.
We are looking for a qualified accountant (ACA, ACCA, CIMA) with experience in complex organisations and, ideally, knowledge of the charity or not for profit sector. The successful candidate will have well-developed interpersonal skills, a track record of excellent attention to detail, and the ability to explain complex financial matters to non-finance audiences. A commitment to teamwork and supporting parishes is essential.
An understanding of Catholic Church teachings and values is crucial, as you will play a key role in aligning financial decisions with pastoral priorities.
If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.
Come and be part of our mission!
Job Purpose
The Director of Finance is a key member of the Senior Leadership Team, responsible for strategic financial leadership and ensuring the financial sustainability of the Diocese. This role encompasses treasury management, investment strategy, risk management, IT oversight, and long-term financial planning. It also involves leading and developing a resilient and professional finance team.
The Director of Finance must balance financial prudence with pastoral priorities, fostering trust with clergy, lay leaders, and stakeholders while driving financial and operational efficiencies.
Key Stakeholders
Internal:
- Bishop
- Chief Operating Officer (COO)
- Diocesan Trustees and Committees (Finance, Audit & Risk Committee and Investment Committee)
- Senior Leadership Team (SLT)
- Vicariate Leaders
- Parish Priests, Employees & Finance Committees
- Diocesan Finance Team
External:
- Parishioners & Donors
- Investment Advisors & Fund Managers
- Banks & Financial Institutions
- External Auditors
- Regulatory Bodies (UK Charity Commission, Guernsey Registry, Jersey Charity Commission, HMRC)
- Diocesan Schools Office & School/Academy Leaders
- Legal Advisors
- Suppliers & Contractors
Key Responsibilities
Strategic Financial Leadership
- Develop and implement a financial strategy aligned with the Diocese’s mission and long-term objectives.
- Provide financial analysis, forecasting, and risk management to support strategic decision-making.
- Ensure compliance with Canon Law, UK financial regulations, and charity law across all jurisdictions.
- Advise the Bishop, COO, Trustees, and key leaders on all aspects of financial management.
- Attend senior board and committee meetings presenting clear and insightful financial reports.
Treasury & Investment Management
- Oversee treasury operations, ensuring effective cash flow management and financial sustainability.
- Lead on investment strategy, working with the Investment Committee and external advisors to maximise ethical and responsible investment returns.
- Regularly review Restricted and Designated Funds to ensure compliance with Diocesan policies and procedures for such funds.
Leadership of the Finance Team
- Provide strong leadership, fostering a culture of excellence, accountability, and continuous improvement.
- Develop and mentor finance staff, ensuring they have the skills and support needed to succeed.
- Ensure the efficient operation of financial systems, budgeting, reporting, and internal controls.
- Promote collaboration across diocesan departments, ensuring effective financial stewardship at all levels.
Financial Oversight, Risk Management & Investigations
- Oversee fraud risk management, implementing robust controls to identify, prevent, and address financial irregularities, particularly in parish accounts.
- Develop and maintain a Financial Risk Register, identifying and mitigating key risks across the Diocese, including fraud, liquidity, compliance, and operational risks.
- Regularly review and update the Risk Register, ensuring risks are assessed, mitigated, and reported to senior leadership and trustees.
- Establish and implement risk management strategies, embedding a culture of financial accountability across the Diocese.
- Provide audit support and financial guidance to parishes, ensuring adherence to best practices and regulatory requirements.
- Lead the development of annual budgets, ensuring alignment with diocesan strategy and long-term financial sustainability.
- Develop and maintain long-term financial forecasts, assessing future income, expenditure, and funding requirements.
- Lead and manage complex financial investigations, ensuring transparency, accuracy, and compliance.
Financial Planning & Parish Support
- Provide strategic financial support to parishes, schools, and diocesan agencies, helping them develop long-term sustainability plans.
- Offer guidance on budgeting, financial controls, and fundraising strategies.
- Develop and implement financial training for clergy and parish finance teams to improve financial literacy and compliance.
- Operational & IT Leadership
- Lead the IT strategy, ensuring digital transformation aligns with financial and operational objectives.
- Work with IT providers to ensure cybersecurity, data protection, and technology governance.
- Embed and oversee financial systems and processes, driving efficiency through modern financial software and automation.
Payroll
- Lead the payroll function working closely with the HR manager to deliver a reliable and accurate service for employees. This will include the effective use of the designated payroll IT system.
Governance, Reporting & Compliance
- Ensure full compliance with accounting standards, charity law, and internal policies across all jurisdictions.
- Delivery of the Financial Annual Report and Accounts to agreed timescales.
- Develop and update key policies and procedures to ensure financial governance and accountability.
- Work closely with Trustees, external auditors, and regulatory bodies to maintain transparency and good governance.
- Implement robust internal financial controls to safeguard diocesan assets and mitigate risks.
- Develop a standard suite of financial reports to enable informed strategic and operational decision-making for the Board of Trustees and senior leaders.
- Timely production of monthly management accounts and cashflow analysis
Leadership & Stakeholder Engagement
- Act as a trusted advisor to the Bishop, clergy, Trustees, and Senior Leadership Team.
- Communicate complex financial information clearly and persuasively to both finance professionals and non-experts.
- Build strong relationships with internal and external stakeholders, ensuring financial decisions support the Diocese’s mission.
Other Duties
- Undertake any other reasonable duties required by line manager.
Director of Finance - Person Specification
Competence, Expertise and Knowledge:
Essential
- Degree-level education (or equivalent professional qualification/experience).
- A qualified accountant (ACA, ACCA, CIMA, or equivalent).
- Extensive financial leadership experience, ideally within charities, faith-based organisations, or complex institutions.
- Proven expertise in treasury and investment management, with experience in ethical investment strategies.
- Strong IT acumen, with experience in financial systems, digital transformation, and IT governance.
- Excellent leadership and people management skills, with experience leading and developing high-performing teams.
- Strong interpersonal and communication skills, with the ability to engage clergy, Trustees, and external stakeholders effectively.
- Confident public speaking and presentation skills, with the ability to deliver complex financial information in an engaging and accessible manner.
- Exceptional written communication skills, with the ability to produce high-quality financial reports and strategic documents.
- Knowledge of and commitment to the teachings, values, and mission of the Catholic Church.
- Strategic thinker, with the ability to balance financial discipline with pastoral priorities.
- A full, clean UK driving licence, with the ability to travel across the Diocese, including the Channel Islands.
Desirable
- Knowledge of Canon Law, charity governance, and ecclesiastical structures.
- Experience working in a faith-based or mission-driven organisation.
Additional information
This role will be working 37.5 hours per week, offering a competitive salary of £80,000 - £85,000 per annum.
Based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA, with regular travel across the Diocese to parishes and diocesan meetings, including the Channel Islands which may require overnight stays. Please note, for this role a full driving licence and access to a vehicle will be required.
Employee Benefits include:
25 days holiday plus bank holidays.
Life Assurance and Employee Wellbeing.
Contributory pension scheme with Scottish Widows.
Free Parking is available onsite.
Interview Details
The closing date for applications is Thursday 24th April 2025, at 5.00pm.
First stage interviews via Teams will take place on Tuesday 6th May 2025 and second stage in person interviews will take place on Thursday 15th May 2025.
Appointment
Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.
You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.
This position is subject to the completion of an initial probationary period of six months.
Bringing people closer to Jesus Christ through His Church




The client requests no contact from agencies or media sales.
Are you a visionary Finance and Resource professional looking for a new challenge?
An exciting and unique opportunity has arisen within one of Lincolnshire’s leading charities providing Emergency and Supported Accommodation, Childcare, Youth and Community Development services across Lincolnshire.
We are looking for an exceptional, experienced leader to join our Executive Leadership team as Corporate Services Director.
As a member of the Executive team, reporting to the Chief Executive, you will have a strong aptitude for strategic thinking – an eye for detail, a passion for people and a commitment to delivering services of the highest quality.
An understanding of operational delivery is key, as you will be responsible for the leadership of the Finance, Commercial, Legal, Projects, Governance and IT/ Data functions of the charity.
The post holder will take a pivotal role in ensuring the charity as a whole is served by effective, efficient and innovative support services. You’ll be adept managing risk and initiating change to ensure corporate services functions support those teams directly delivering services.
Please note we do require a Professional Accountancy Qualification from either ACA, ACCA or ACMA and this is non-negotiable.
The role is full time and based in Lincoln at our offices on Tritton Road, alternative working arrangements may be considered for the right candidate.
Closing date for applications: Sunday 6th April 2025
The purpose of YMCA Lincolnshire is to ensure that people and communities across the County have the opportunity to belong, contribute and thrive so that they feel safe, valued and fulfilled.
Welfare Rights Adviser & Triage Officer
Salary £32,445 per annum ( £19,467 pro rata for part time) - subject to skills and experience
Hours of work 22.5 hours a week over three days (initially a 3 month temporary contract). Hybrid working for the foreseeable future with regular attendance to the office at least 2 days a week at Royal Free Charity, The Pears Building, Pond Street, London, NW3 2PP and Royal Free Hospital- Support Hub.
Our vision
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
What we do
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care. Our volunteering, support hub, and complementary therapy teams enhance the hospital journey for all patients – whether they live locally or come from further away to access the trust’s specialist services. Our support of the RFL workforce enables staff to perform at their very best. Spanning individual professional development and training through to organisation-wide interventions, our initiatives bolster employee resilience and mental health so staff can achieve the best outcomes for patients. We fund ground-breaking research with the potential to change people’s lives, whether it’s through our grants programme or delivering major capital funding appeals.
Our approach
We are a solution-focused strategic partner to the RFL, helping our hospitals to go further and faster than the NHS could do alone. We believe funding decisions should be made based on strategic priority and impact, with a strong focus on co-production.
The Royal Free Charity (the charity) invests in:
- enhanced support for patients
- vital support for our staff
- ground-breaking research and innovation
- cutting-edge medical equipment
The generosity of our donors, fundraisers and volunteers enables us to do this.
The charity, which employs over 90 people, is working towards becoming an employer of choice.
The role
The welfare rights adviser & triage officer will report to the welfare rights supervisor.
Welfare and benefits casework (approximately 50% of the role) and Triage officer (approximately 50% of the role).
In this role, you will triage all referrals we get into the Support hub and take a small number on as casework.
You will be supporting people affected by long term health issues with financial challenges, supporting with benefit and housing advice, and referring on for further support where appropriate.
The team
The support hub department is here to support people affected by long term health conditions (patients and carers), to help them with the practicalities of living with a chronic condition; to improve wellbeing and quality of life.
We are here to transform patient experience and staff experience and change lives for the better.
We aim to play our part in addressing inequalities in health, through supporting with the wider determinants of health (e.g., finances, housing); areas which can have a direct impact on someone’s health outcomes and recovery. Through doing this, we support the NHS and Royal Free London NHS Foundation Trust staff, stepping in where they may not have the time or expertise.
Principal accountabilities / responsibilities: -
Welfare and benefits casework (approximately 50% of the role) and Triage officer (approximately 50% of the role)
Triaging:
· To provide an efficient and effective system to support referrals and enquiries into the support hub welfare rights advice service.
· To assess eligibility of referrals and enquiries, according to set criteria
· To triage referrals into the service (usually patients referred from Royal Free Hospital clinicians), assessing individual situation and level of need).
· Offering one-off advice based on circumstance, providing accurate, up to date information
· To allocate those with the highest level of need for ongoing case work to an adviser
· To develop and maintain effective working relationships and referral systems, with a broad range of service providers.
· To refer or signpost people to other services where required
· Establishing trust, effectively responding to clients going through challenging times.
· Making sense of information, using your skills as an adviser to establish where and how help is needed for each individual.
· Give value to the resources of the client who is accessing support, helping to focus on a positive client journey.
· A small number of those that you triage, you will take as casework.
Welfare and benefits casework
· To provide welfare rights advice and casework for people affected by long-term health conditions, including inpatients, outpatients, and carers.
· To work two days per week on site, mainly based at the Royal Free Hospital or the Royal Free Charity officer
· To provide advice and support on welfare benefits, housing matters (that do not require a solicitor), and non-FCA regulated debts.
· To check whether clients are in receipt of all the benefits they are entitled to and help them claim relevant benefits.
· To help clients understand benefit decisions and challenge them (where appropriate) by way of mandatory reconsiderations and appeals.
· To help clients ensure they keep to their responsibilities in respect of their benefit claims, for example by notifying any relevant changes of circumstances.
· To refer or signpost clients to other agencies or departments as appropriate, e.g., housing solicitors; community care cases involving social services and NHS duties, FCA-regulated debt and immigration services.
· To signpost or refer to other services that might be valuable to a client such as condition specific charities, mental health support, or offerings in the local community that would improve their health and wellbeing.
· As part of this role, there may be some advice given to NHS staff.
· There may also be some involvement in new advice projects
Working with others
· To provide a combination of face-to-face and telephone appointments.
· To ensure that people accessing the service feel welcomed, valued, and understood.
· To provide first class customer service to all enquiries, including staff, patients, and carers of the Royal Free London
· To effectively support RFL hospital staff, feeding back to referrers, and focusing on building positive relationships across the Trust.
· To engage effectively with casework supervision, including by keeping accurate, up-to-date records on the case management system and following internal team processes
· To work with the support hub team members, offering peer support, sharing learnings, and participating in team meetings
· To build effective working relationships with staff in other departments of the Charity
· To build good working relationships with other relevant organisations, and to liaise and establish contact with relevant national and local agencies and services.
· To maintain up-to-date knowledge of external agencies and changes in legislation, policies and practices and adapt and share this information as appropriate.
· Safeguarding – to be aware of your duty to protect individuals to live free from abuse, harm and neglect, and to follow correct internal policies and procedures where you have concerns for an individual.
Administration
· To provide a high-quality service that is personal, responsive and sensitive, ensuring confidentiality and adhering to the Data Protection Act 2018 and GDPR.
· To maintain case records for all client contact, to enable the continuity of casework, ensuring an accurate and up to date case work system, using our case management system ‘Advice Pro’, following the advice team processes and keeping to the ‘terms of service’ we send to clients.
· To maintain the diary for booking appointments and follow-up actions, using the case management system.
· To respond to phone and email enquiries from clients and third parties, in a timely manner.
Person Specification
Qualifications
· CSE/GCSE in Maths and English or equivalent
Experience
- Extensive experience working in a welfare-rights related role and independently (Essential).
- Managing your own case load, supporting people with a range of welfare issues including benefits (applications, mandatory reconsiderations, appeals) and housing issues. (Essential).
- Experience of working with people affected by long term health conditions would be beneficial, as well as an understanding of the issues and challenges they face.
- To have experience using a case management system; proficiency with Advice Pro would be advantageous.
· Not for profit or NHS experience would be helpful.
Skills & knowledge
- Up-to-date knowledge of welfare benefits and rights, housing and debt (considering what matters must be referred on)
- To have excellent communication skills, including:
- Outstanding listening skills
- Effective verbal skills, while adapting your approach to different audiences
- Excellent written skills
- The ability to empathise and support people going through difficult times
- To be able to deliver a high quality of customer service to agreed timescales; and
- To be highly proficient in carrying out independent and varied case work
- Excellent IT skills, including a thorough knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook).
- To have an outstanding eye for detail and accuracy.
· The ability to prioritise, organise and manage workload effectively whilst dealing with unplanned interruptions.
- Awareness of other pathways and services available to signpost or refer people.
- To have excellent numeracy, literacy, and administrative skills.
- To be willing to continue updating own knowledge and skills, including learning of new systems where required.
- To be self-confident and willing to take responsibility.
- Gaining insight from your role to inform the RFC’s contribution to national conversations.
· Able to deal with sensitive information in a confidential and professional manner.
· Understanding of the role of health and social care services and pathways would be helpful
Benefits:
Core benefits
· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
· A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
As a member of the Royal Free family, you’ll be entitled to benefit from:
· Expert financial advice from our financial partner, the London Credit Union
· Savings on purchases with the Blue Light Card
· Our Death in Service benefit
Support for your health and wellbeing
· Subsidised gym, pool and classes at our Rec Club in Hampstead
· Secure bicycle parking and shower facilities at our Hampstead site
· Fortnightly guided meditation
· Free massage therapy from our complementary therapy team
· Menopause peer support group
· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
The recruitment process
To apply for this post send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification.
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Thursday 10 April 2025, midnight
Interview date: Tuesday 22 April 2025/Wednesday 23 April 2025
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect
We accelerate improvement and innovation beyond what the NHS can provide





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Employability Coach
London, Hybrid
Full time, Permanent
Are you passionate about helping people to turn their lives around? If so, you might be the person we’re looking for to join our small, friendly team at Working Chance.
We’re an award-winning national charity, the UK's only employment charity solely for women with convictions.
We’re led by our vision of a society where every woman with a conviction has the support and opportunities she needs to flourish. Our mission is to support these women to create independent, purposeful lives through helping them to build careers. We believe no woman should be held back by her past.
Our Employability Coaches play a vital role in helping women with convictions build the confidence, knowledge and skills needed to become ready for work. Through virtual and in-person one-to-one sessions, you will use a coaching approach to support women in setting career goals, developing their interview skills and CVs, and preparing to disclose their criminal record to employers.
The ideal candidate will have a strong background in supporting women facing complex challenges, such as involvement in the criminal justice system, financial hardship, domestic violence, homelessness, substance dependence, or experiences of trauma and mental health issues.
Strong emotional resilience is essential to manage the demands of working with women who have experienced trauma, while consistently maintaining a non-judgmental approach and clear professional boundaries. You will need to be highly empathetic, able to build trust and rapport effortlessly with individuals from diverse backgrounds, and confident in leading group sessions to deliver engaging and impactful support.
This role requires someone who is highly organised and capable of managing a varied workload. Solid written communication skills and proficiency in IT and MS Office (Word, Excel and PowerPoint) are essential. Experience with case management systems is advantageous, though a demonstrated ability to learn new technology quickly is also valuable.
The ideal candidate will bring a passion for the charity’s mission and demonstrate a strong teamwork ethic. You will join a friendly and supportive team who are passionate about what we do. Our frontline staff are a close-knit team who collaborate closely every day. Regular supervision and team meetings are a key part of how we work, ensuring staff are supported and able to deliver the best outcomes for the women we support. We're seeking someone who values this way of working and is committed to being an active part of the team.
You will join a friendly and supportive team who are passionate about what we do. In addition to a competitive salary, we offer benefits including flexibility, generous holiday allowance, time off for your birthday and wellbeing days.
For further information on Working Chance, please see our website.
Closing date: Midnight on Sunday 6th April 2025
Interview date: Thursday 17th April 2025
We welcome a broad range of candidates, particularly those who identify as Black, people of colour, people with lived experience and people from a range of ages as they are underrepresented in our organisation.
Please note that this requires a Basic DBS check and must pass HMPPS vetting because the role includes some work on contracts commissioned by probation services.
Due to requirements set out in these contracts, this position is open only to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
Applications for this role are through the Charity Job website. We want you to have every opportunity to demonstrate your skills, ability and potential; if you require any assistance or adjustment, please contact us via email, so that we can help with making the application process work for you.
While we recognise the growing role of AI tools, we believe that your genuine insights and experiences are key to understanding who you are and the value you can bring to our organisation. Therefore, we strongly encourage applicants to provide personal answers that reflect their own thoughts and reflections. Your individuality matters most to us, and AI-generated answers may limit your opportunity to stand out.
If you believe you would add value to the organisation within this role but don’t meet all the criteria we have laid out in the advert and job description, we would still love to hear from you.
While we recognise the growing role of AI tools, we believe that your genuine insights and experiences are key to understanding who you are and the value you can bring to our organisation. Therefore, we strongly encourage applicants to provide personal answers that reflect their own thoughts and reflections. Your individuality matters most to us, and AI-generated answers may limit your opportunity to stand out.