Hr Administrator Jobs in London

HR Services Manager – Maternity Cover

Salary: Band 7 £46,104 - £58,724 per annum inclusive

Contract Type: Fixed Term until June 2026

Hours of work: 37.5 per week – Hybrid, 3 days in the office

About the job role

We have an exciting opportunity for a HR Services Manager in our Human Resources team at St Joseph’s Hospice.

We are looking for someone who has experience in HR Management and working in either an NHS or charity environment. The HR department is a small dynamic and close-knit team focused on continuous improvement. This year will be an exciting year of innovation and transformation, which will see new processes and practices implemented to respond to the changing needs of the Hospice. The HR Services Manager leads a team of 4 and will be responsible for all HR Operational Matters. Previous NHS or Hospice experience would be an advantage.

You will oversee and manage the work of the HR team, carry a full HR generalist case load including supporting the medical team, understand payroll and be able to ensure rigour is applied to all Payroll and HR activities. You will be up to date with UK employment law and lead HR Workshops for Managers. You will own projects such as Gender Pay Gap Reporting, and work closely with the HR Director to deliver the stretch targets for the team as we move into a new strategic cycle.

About you

You will need:

• Effective communication and interpersonal skills
• A forensic eye for detail
• Extraordinary organisation skills
• Understanding of the HR Business Partner philosophy

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information and to apply, please visit our website via the Apply button.

Closing date: 30 March 2025

Interviews: 10 April & 11 April 2025

This is a BRAND-NEW pivotal role, you’ll have the chance to work with the leadership team to shape the culture, values, and well-being of a passionate team, making a tangible impact on the working lives of our growing team, while driving meaningful organisational change at the Back-Up Trust.
The HR, People and Culture Manager will be responsible for all things people. You will need to build on the foundations and be the people voice for this growing organisation.

About the Role:

At Back Up, we’re entering an exciting new phase as we launch our 2025/30 strategy, aimed at reaching and supporting even more individuals affected by spinal cord injuries.

We are looking for a dedicated and experienced part-time HR, People and Culture Manager to oversee all aspects of people practices and processes. The successful candidate will bring a strategic mindset to the role, ensuring the smooth running of the department within the charity. This is an ideal role for those looking for a new career challenge.

Your responsibilities will include:

- Managing the entire employee lifecycle, from recruitment and onboarding to performance management and employee relations.

- Implementing strategies that boost employee satisfaction, morale, and productivity.

- Ensuring best practices in recruitment, selection, absence management, and record-keeping. 

Why Join Us?

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services on vocation and services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensures excellence in the services we deliver.

How to apply

Please apply by emailing recruitment @ backuptrust . org . uk with:

· A CV (including two referees, one of whom should be your present or most recent employer. We will contact them after interview.)

· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.

· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.

We will acknowledge receipt of your application, and then let you know if you are to be invited to interview. 

We are reviewing applications on a rolling basis and actively interviewing so we reserve the right to close the vacancy when we find the right candidate.

 

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any stage, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role.  Please email recruitment @ backuptrust . org . uk

 

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of disabled people as candidates and employees. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you are eligible for the scheme: recruitment @ backuptrust . org . uk.

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

HR Administrator, L'Arche London

ABOUT THE ROLE

Hours of work: 21 hours per week. Working pattern to be agreed, but with some flexibility to ensure the needs of the Community are met. Occasional evening and weekend work.

Salary: £24,784.5 (pro rata for 21 hours per week £13,879) inc London weighting. Wages paid monthly on or around 23rd of each month.  

Place of work: L’Arche London office in West Norwood, London, SE27

Contract type: Permanent, Part-time

Reports to: HR Coordinator

Closing date: Wednesday, 5th March at 23:59

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:

- Joining shared meals since cooking and having a meal together is what we are all about. 
- Achieve professional qualifications while benefiting from exceptional training and development opportunities. 
- Interest free loans and salary advances available 
- Free eye tests and a contribution towards the cost of glasses if you need them for work. 
- Free DBS / PVG checks 
- Free SSSC registration 
- Free Blue Light Card 
- Professional membership fees paid if they are directly relevant to your role 
- Free Employee Assistance Programme available to everyone 
- Up to 5 days paid compassionate leave 
- Up to 6 days paid (pro rata) for time off for emergency dependents leave 
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings 
- Paid mileage costs at HMRC rate 
- Working from Home Allowance for those in office-based roles but for whom no office is provided 
- Specialist bereavement counselling for employees and their family members 
- Access to the Bike to Work scheme

Main purpose of the role:

You will support the HR Coordinator to successfully undertake all of L’Arche London’s HR responsibilities along with other office administration duties as required.

The HR Administrator is responsible for:

- Attend to all aspects of recruitment, onboarding and communication with applicants, candidates, and newly appointed colleagues.
- Provide generalist HR advice and support for first line queries from managers, team members and external stakeholders including members of the public, in a timely and efficient manner. 
- Collect, record and monitor HR information, including but not limited to absences, starters and leavers, vacancies, probationary and annual reviews, and to produce HR reports for same as required.
- Draft and maintain a series of templates and letters that adhere to current HR best practice and L’Arche’s policies and procedures.
- Take minutes of meetings as required. 

Key relationships:

- L’Arche London HR Coordinator 
- L’Arche London HR team 
- Community Leader, and L’Arche London Community Coordinating Team 
- L’Arche London Support Assistants                 

Essential Criteria:

- At least 2 years of relevant experience in an administrative role or a related, relevant area. 
- Demonstrable interest and enthusiasm for the purpose of L’Arche and empathy with values and current strategy. 
- Experience managing records and databases in compliance with GDPR.

ABOUT L'ARCHE LONDON

At L’Arche London we build Communities together with people with learning disabilities rather than doing it for them, and we are committed to mutually transforming relationships in a world where all belong. 

L’Arche London is a diverse and inclusive Christian community of 100 people with and without learning disabilities, sharing ordinary life and building extraordinary relationships. Excellence in care and a commitment to living in community is what makes us unique. We are a high quality care and support provider, regulated by the Care Quality Commission in England.

Are you inspired to bring your skills, experience and values to support our vision of a more human society? 

A full job description and person specification can be found in the Recruitment Pack.

The closing date is midnight on Wednesday, 5th March.
Interviews will be held on Thursday, 13th March, and Friday, 14th March.

To apply, please read the full job description and person specification, submit your CV, and answer the questions from online application form.

Please note there is no visa sponsorship available for this role.

Please also read our privacy notice for job applicants.

REF-219 569

Salary: £16 - £18 an hour holiday pay
Hours: Full time, 35 hours a week
Pattern of work: Hybrid, 2 days office, 3 days home
Reporting: CEO
In this busy and diverse role you will work with the wider charity, offering a comprehensive and timely HR service. You will work cover every aspect of the employee life cycle, whilst relying on the support and partnership of senior external partners for complex ER/HR issues.
In your role as HR Administrator your day-to-day duties will include;

• Onboarding of all new starters
• Responsible for all recruitment administration, including advertising, booking interviews etc
• Managing and processing queries in the HR inbox
• Being the first point of contact with regards to all HR policy queries
• Managing and updating all payroll queries and monthly payroll changes
• Working with external HR partners on complex HR matters

In this busy and diverse role the skills you will bring will include;

• Working knowledge of employee life cycle
• Prior experience in a similar role ideally in sole capacity
• Ability to communicate with stakeholders at various levels of experience and seniority
• Some understanding of payroll changes

If you are interested in applying for the position of HR Administrator through TPP Recruitment please do by sending your CV to [email protected]

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking for an exceptional administrator with general HR experience and/or training, excellent communication skills, good IT skills and a high level of accuracy.  In this busy role, the successful candidate will provide admin support to our Head of HR, as well as undertaking a range of dedicated HR duties such as managing our staff record database, supporting recruitment initiatives and on-boarding new staff.

The role is offered on a flexible part time basis at our office in NW7, 18.5 hours per week, meaning it could suit someone studying or with other commitments. 

Please see the attached job description for full details.

HR Coordinator, L'Arche London

ABOUT THE ROLE

Hours of work: 22.5 hours per week (days and times to be agreed to ensure all aspects of the role are covered)

Salary: £35,830.08 (pro rata to 22.5 hours £21,498.04) inc London Weighting. Wages paid monthly on or around 23rd of each month.  

Place of work: L’Arche London office in West Norwood, London SE27. Some remote working may be possible in agreement with the line manager.

Contract type: Permanent, Part-time

Reports to: L'Arche London Community Leader / Director

Direct reports: HR Administrator, Training and Formation Coordinator, Volunteers Coordinator 

Closing date: Wednesday, 5th March at 23:59

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:

- Joining shared meals since cooking and having a meal together is what we are all about. 
- Achieve professional qualifications while benefiting from exceptional training and development opportunities. 
- Interest free loans and salary advances available 
- Free eye tests and a contribution towards the cost of glasses if you need them for work. 
- Free DBS / PVG checks 
- Free SSSC registration 
- Free Blue Light Card 
- Professional membership fees paid if they are directly relevant to your role 
- Free Employee Assistance Programme available to everyone 
- Up to 5 days paid compassionate leave 
- Up to 6 days paid (pro rata) for time off for emergency dependents leave 
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings 
- Paid mileage costs at HMRC rate 
- Working from Home Allowance for those in office-based roles but for whom no office is provided 
- Specialist bereavement counselling for employees and their family members 
- Access to the Bike to Work scheme

Main purpose of the role:

The HR Coordinator would lead HR functions in L’Arche London, overseeing all HR aspects, managing a small team, and coordinating with L’Arche UK for HR support, recruitment, and payroll administration. 
You will play an integral part in the leadership of L’Arche London and will help shape its future development.

The HR Coordinator is responsible for:

- Oversee the recruitment, induction and retention of all L’Arche London’s teams. 
- Manage all of L’Arche London’s HR systems and procedures, ensuring they meet all regulatory and organisational requirements. 
- Lead on and support L’Arche London’s teams with all probation, supervision, appraisal, discipline, conduct and competency issues. 
- Management of L’Arche London’s payroll systems. 
- Monitoring and management of HR budget. 
- Line manage the HR Administrator, Training and Formation Co-ordinator, Volunteer Coordinator, and other assistants as required. 
- Collaborate with the L’Arche UK HR team and other HR Co-ordinators across L’Arche UK’s Communities. 

Key relationships:

- Network of HR leads in each community 
- National HR/Recruitment advisor
- Community Leader, and L’Arche London Community Coordinating Team
- L’Arche London Support Assistants                   

Essential Criteria:

- Experience of working in HR, including recruitment, record keeping, supporting managers to implement policies, and responding to queries from team members. 
- Knowledge of legal requirements and good practice in employment issues. 
- Demonstrable interest and enthusiasm for the purpose of L’Arche and empathy with values and current strategy. 
- Experience of managing a team. 
- Monitoring work/projects.
- Experience managing records and databases in compliance with GDPR.

ABOUT L'ARCHE LONDON
At L’Arche London we build Communities together with people with learning disabilities rather than doing it for them, and we are committed to mutually transforming relationships in a world where all belong. 

L’Arche London is a diverse and inclusive Christian community of 100 people with and without learning disabilities, sharing ordinary life and building extraordinary relationships. Excellence in care and a commitment to living in community is what makes us unique. We are a high quality care and support provider, regulated by the Care Quality Commission in England.

Are you inspired to bring your skills, experience and values to support our vision of a more human society? 

A full job description and person specification can be found in the Recruitment Pack.

The closing date is midnight on Wednesday, 5th March.
Interviews will be held on Thursday 13th March, and Friday, 14th March.

To apply, please read the full job description and person specification, submit your CV, and answer the questions from online application form.

Please note there is no visa sponsorship available for this role.

Please also read our privacy notice for job applicants.

REF-219 570

Position Overview

Afghanaid is seeking a highly skilled Deputy Director of Human Resources (DDHR) who is passionate about mentoring, capacity-building, and fostering a culture of excellence, inclusion, and continuous learning, to lead strategic HR initiatives, ensuring effective people management, talent development, and operational excellence. This is a unique opportunity for an HR professional to make a lasting difference for the most vulnerable communities in Afghanistan while advancing their career in the international humanitarian and development sector. 

Reporting to the Director of Finance and Operations, over a 24-month period the DDHR will play a pivotal role in strengthening Afghanaid’s HR capacity through: 

• Coaching and mentoring, building the capabilities of identified HR management talent to enable them to develop into the role upon completion of the contract;
• Leading the Afghanistan-based HR team to review and upgrade HR policies, structures, systems, and processes, aligning them with Afghanaid’s mission and values;
• Providing expert guidance on all aspects of HR management, including talent acquisition, employee relations, performance management, leadership development, gender and inclusion and HR compliance. 

The role requires regular travel to Afghanistan, working closely with the local HR team and senior leadership. 

Job Description

Reporting to the Director of Finance and Operations and serving as a member of the Board of Directors, the Deputy Director of Human Resources (DDHR) leads the human resource department and will be responsible for mentoring the HR team based in Afghanistan to build their capacity across all HR functions. The role involves working closely with the local HR team and senior leadership by implementing HR strategies to support Afghanaid’s mission and objectives, while enhancing the skills and capabilities of the HR team. As a member of the Board of Directors, the DDHR supports the Managing Director and Board of Trustees in overall strategic and operational leadership of the organization. 

Key Responsibilities: 

• Lead the review, enhancement, and implementation of HR policies, structures, and frameworks to align with international best practices and regulatory requirements. 
• Develop long-term HR strategies that support Afghanaid’s mission, focusing on workforce planning, retention, HR development and succession planning. 
• Establish HR governance and compliance frameworks, ensuring adherence to Afghan labour laws, UK regulations and international standards. 
• Provide high-level HR advisory support to the Managing Director and Board of Trustees on strategic people management initiatives. 
• Lead change management efforts, fostering a culture of continuous improvement and innovation. 
• Serve as a mentor and technical advisor to the Afghanistan-based HR team, equipping them with the knowledge and skills required to assume leadership roles, and the deputy director role in particular. 
• Facilitate knowledge-sharing and best practice adoption through structured learning pathways for HR staff. 
• Guide the HR team in Afghanistan on handling complex employee relations issues, grievance redressal, and disciplinary actions. 
• Strengthen the effective implementation of HR operations, including talent acquisition and development, on-boarding, performance management, employee relations, compensation, and benefits administration. 
• Strengthen HR systems, processes, and documentation, ensuring consistency, transparency, and efficiency. 
• Lead compliance and risk management efforts related to employment law, safeguarding, and ethical recruitment practices. 
• Conduct regular HR audits and risk assessments, implementing corrective actions where necessary. 
• Oversee the performance management system, ensuring alignment with organisational goals and staff development needs. 
• Design and implement succession planning, trainings and leadership & professional development programmes to build an internal pipeline for future leadership across all departments and teams. 
• Develop strategies to enhance employee engagement, workplace culture, and team cohesion. 
• Lead diversity, equity, and inclusion (DEI) initiatives, ensuring equal opportunities and representation across the organisation. 
• Oversee the implementation, integration, and optimisation of the HR Management Information System (HRMIS), ensuring data accuracy and operational efficiency. 
• Develop HR analytics and reporting tools to support data-driven decision-making. 
• Provide training to HR and senior management on HRMIS utilisation and best practices.

About Afghanaid

Afghanaid is a community-led humanitarian and development organisation operating in Afghanistan. For more than forty years we have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies.

Our community-led approach ensures Afghans shape their own development, making them active participants in determining the future of their country. With our years of experience, our 97% Afghan team, and our deep understanding of local, cultural and ethnic issues, we have earned great trust and respect among the communities we work alongside. This has allowed us to gain access to some of the most underserved areas of the country.

Download our attachment to read the full job description and person specification.

We are seeking a dedicated and experienced Interim HR Operations Manager to join a non-profit organisation based in South London. In this role you will lead on the delivery of all HR Operational activities including administration of end-to-end payroll, compensation, benefits, reward, HRIS (iTrent) and reporting to ensure the smooth operation of HR processes.

As our HR Operations Manager you will be responsible for the annual benefit renewals and day to day supplier management of the benefit providers and administration of reward and recognition, whilst managing the flexible benefit programme, the annual cyclical benefit enrolment and maintaining supplier relationships and contracts. You will be our lead on negotiations on benefits, both resolving escalated benefit-related queries, and working with the flexible benefits provider to address monthly operational matters. Your role will have oversight of completing new starter administration for the Company Pension Schemes (DB and DC) and pension arrangements and you will lead key annual reward events, such as the annual salary and bonus review, annual refresh of benefits platform, total reward statements, and Pension and Tax Events.

This role also has responsibility for management of the data on the HRIS (iTrent), maintaining accurate employee records and data, annual audits are complied with and supporting the HR Systems Specialist with payroll and ad-hoc reporting. You will be accountable for ensuring the end-to-end payroll process is efficient and effective, meeting all payroll deadlines. You will oversee the team in performing all payroll year-end activity requirements and be responsible for the final reviews of data, compiling the final set of reports for Head of HR authorisation.

Collaboration with the HR Systems Specialist is essential to ensure the effectiveness and efficiency of the HRIS and management of data, maintaining accurate employee records. You will also assist the Head of HR and Head of Data on HRIS improvement projects, identifying opportunities to enhance service delivery through process enhancements and leveraging HR technology.

We are seeking a HR Operations Manager to work for our non-profit client on a permanent basis. In this role, you will collaborate with the wider People Team, recruitment, payroll, and managers to ensure clear communication and efficient, smooth-running HR services across the organisation. You will lead and develop your HR Administration team, optimize people systems, oversee onboarding, drive team growth, manage policies, deliver data and reporting, oversee payroll, and manage annual processes.

You will work closely with the wider People Team, recruitment, payroll, and managers to ensure clear communication and efficient, smooth-running HR services across the organisation. You will coach and guide the Operations team, supporting their growth as they deliver high quality administration. Managing and continuously enhancing HR systems to simplify processes and drive efficiency for both our managers and the People Team will be a key part of your role. You will oversee the onboarding of new candidates, ensuring all legal and procedural requirements are completed timely for a smooth start and induction. You will ensure all people-related policies are up-to-date, legally compliant, and foster an inclusive and pragmatic work environment. Delivering accurate, insightful weekly, monthly, and quarterly reports and data analysis to support key decision-making and the organisation's objectives will be part of your responsibilities. You will prepare and submit accurate monthly payroll reports, ensuring all data is correct for timely payment whilst leading annual cycles, including policy reviews, pay reviews, and other critical processes, ensuring they are delivered on time, will also be part of your role.

Proven experience in HR management, strong leadership and team development skills, excellent communication and interpersonal abilities, proficiency in HR systems and data analysis, and knowledge of legal and procedural HR requirements are essential.

Home working with occasional travel to our offices in Surrey.

We are pleased to be supporting a fantastic growing charity that champions mental health support for adults in their search for a part-time Senior HR Officer (0.8 FTE). This role is 30 hours per week (Tuesday to Friday), running for 1-year in the first instance and is based onsite 1-day per week in Central London.

In this role, you will support and contribute to the delivery of the organisation's effective and responsive HR generalist service. You will be supporting the Head of People and Culture with providing HR advice and guidance to all staff and managers regarding HR policies and procedures concerning the full employee lifecycle, including workplace health and safety. You'll also be expected to build and maintain effective working relationships at all levels of the organisation, manage routine HR administrative activities, respond effectively to employee queries sent to the People Team mailbox and provide cover for HR management support in the absence of the Head of People and Culture. This includes supporting HR projects and change management processes in line with best practice HR.

To be considered for this post, you will have:

• Previous experience working within a HR setting and a CIPD Level 5 qualification or above.
• Demonstratable experience of supporting workplace consultation processes and continuous improvement of HR processes, policies and systems.
• Strong organisational and communication skills; both written and verbal.
• Excellent administration skills, the ability to multitask, work independently and work proactively.
• Experience and understanding of handling and managing confidential information and data.
• Experience managing conflicting deadlines and priorities effectively.

The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

We are seeking an experienced Head of Operations and Finance to oversee our systems and procedures and ensure good operating practice and overall organisational health.The Head of Operations and Finance role would suit someone with a background in operations, finance, HR, governance and processes. 

Our organisation and purpose

New Local is a think tank and network working to transform public services and unlock community power.

We publish research, lead peer learning within our network of 50-plus local authorities, influence government and work directly with public sector organisations. We support local practice and make connections with national policy, catalysing innovation and new ways of working in the context of rising demand, constrained funding and declining trust.

At the heart of our work is ‘community power’ - the principle that communities themselves have strong insights into their own circumstances and should be able to participate in shaping the places they live in and the services they use.  We believe that active, empowered communities should be at the heart of a wider shift towards place-based public services and a system focused on prevention, which can lead to better outcomes and a more sustainable system for all.  

The role

We are seeking a Head of Operations and Finance, which is an essential role to ensure we have the organisational foundations in place to support our wide-ranging activity and projects. This is an exciting opportunity to work at the heart of a dynamic organisation with big ambitions and to support our team to thrive.

The Head of Operations and Finance role will oversee our systems and procedures to ensure good operating practice and overall organisational health. The postholder will report to the Chief Executive.

Your job will include: 

• Operational management: ensuring effective systems, administration and procedures are in place to enable the smooth day-to-day running of the organisation.
• Financial management: implementing robust financial systems and playing a key role in managing budgets, forecasting and reporting.
• HR, organisational policies and recruitment: consulting with external professionals to ensure comprehensive processes are in place and compliant to support our activities.
• Governance management: working closely with the Chair and CEO to ensure good board practice.
• Strategic leadership: actively contributing to shaping the strategic direction of the organisation.
• Business development: working collaboratively with and supporting the team to further our commercial practice. 
• And more... As part of a small, friendly and informal organisation you'll have the opportunity to participate in other activities and support the wider development and delivery of New Local’s vision and strategy.

Location:  New Local operates a highly flexible approach to work location and welcomes applications from across the UK.

Our ideal candidate will be: 

• A warm connector, someone who is able to build strong, supportive relationships with individuals and teams inside and outside the organisation.
• An excellent communicator, who can bring people together around a topic – verbally and in writing about the work they are delivering, and the tasks they are undertaking.
• A keen planner, whose strategic understanding, project management skills and attention-to-detail are able to keep projects timely and impactful.
• Entrepreneurial, someone who likes new opportunities and is comfortable supporting business development.
• Someone who is able to prioritise, who is comfortable working across a variety of projects and to different deadlines.
• Driven by achieving positive change, both in terms of improving our own work and achieving New Local’s broader societal goals.
• A collaborative and supportive colleague, able to work in a highly creative environment that encourages excellence from all members of the team.

The organisation

New Local currently has a team of 15 staff. New Local operates a ‘work anywhere’ policy but provides office space in London for those who require it.

We make every effort to live up to our four core values of being purposeful (i.e. focused on community power), adventurous, supportive towards colleagues and partners, and delivering excellence.

We offer a variety of benefits listed in the job description and a minimum of 27 days’ holiday a year and ten days holiday over Christmas/New Year.

For further details of the role and benefits on offer, please refer to the attachments.  Full information about the role including the Head of Operations & Finance Job Description and Person Specification can also be found on the jobs page of the New Local website.

#operations_management #financial_management #governance #HR #finance&operations #operations&finance

About Future Frontiers
In the UK, family income is the strongest predictor of how well a young person will do at school and
the future opportunities they will have. Future Frontiers exists to change this. Our vision is of a
society where equal access to education and career opportunities enables potential to overcome
poverty.
We support young people from disadvantaged backgrounds to realise their potential and work towards
secure and fulfilling employment. In partnership with schools, businesses and supporters, we deliver
an evidence-based programme of career coaching, opportunities and guidance for young people from
lower income households. This year, we are working with more than 3,000 young people in schools
across Greater London. You can find out more about our programme and impact so far in the Annual
Impact Report on our website.

The opportunity
This is an exciting opportunity to lead on finance, HR, IT, Data and operations for an ambitious social
mobility charity with an income of £1.5m and a team of 25 people committed to achieving lasting
impact for young people.
As a member of the charity’s four-person Senior Leadership Team, you will report to the CEO and be
responsible for implementing the charity strategy (with accountability for Operations projects),
financial reporting to the Board of Trustees, and championing organisational collaboration, values and
EDI.
As Director of the Operations Department, you will take on a small team - managing an Operations
Officer - to deliver and proactively develop the policies, processes and systems to equip our team to
thrive, and to build the charity’s reputation as a reliable, impactful partner.
This is a great time to join as we refresh the charity’s strategy and operating model, and innovate our
provision to increase our reach and impact.

About the Operations department
You will lead the Operations department, with responsibility for all finance, HR, recruitment, IT, legal
and operations. The team is currently comprised of:
● An Operations Officer who manages our bookkeeping and day to day finance, staff safeguarding,
staff tech, our office, recruitment, inductions and general operations.
You will also liaise with external parties who offer expert support across HR, IT and accountancy as
required.

Your responsibilities
You will be a senior leader at the organisation, proactively supporting your colleagues and
empowering them to be their best. You will be responsible for several areas of the charity.

Leadership and Strategy
● Deliver our Operations KPIs as part of our strategy; as well as being jointly responsible for
the successful implementation of the full strategy.
● Lead and shape the Operations department, making sure it’s fit for purpose and maximising
resources.
● Work collaboratively with other departments to maximise the success of the charity.
● Champion our values and proactively work to embed them into our culture.
● Oversee the EDI working group and proactively champion EDI across the charity.
● Work closely with the CEO, Chair of Trustees and Chair of Finance Committee to ensure sound
charity governance and risk management.

Finance
● Set and manage our annual budgets (circa £1.5m), supporting heads of departments in
the process
● Report monthly and quarterly on our finances, tracking our income, expenditure and
reserves, and liaising with the board of trustees.
● Oversee our bookkeeping and payroll; input journals as needed and closely monitor
cashflow.
● Manage the end of year accounts and audit process, liaising with the external auditors.
● Lead on organisation, reporting and presenting at Trustee Finance Committee and
relevant agenda items for Trustee Board meetings

Operations, IT and Data
● Manage our office space and future office needs;
● Manage the technology and data strategy, keeping staff tech secure and up to date, and
acting as key liaison with third parties
● Be responsible for upholding our data privacy obligations. Work in partnership with
senior data roles internally to manage GDPR obligations, data security and use of data
for internal and external reporting
● Ensure we meet all statutory and legal requirements with HMRC, CC, ICO etc.

● Oversee the efficient usage of our database, systems and key platforms (including Salesforce,
Xero, website) ensuring we are collecting and analysing relevant data in line with our goals to
grow income and impact, ensuring proportionate resourcing and training
● Leadership of ad hoc Operations and intra-departmental projects as required

People Management

● Oversee the recruitment of new staff, coordinating the process and supporting heads of
departments.
● Oversee the staff journey including inductions, staff surveys, annual reviews, and exits.
● Oversee annual staff development and training needs, including managing our twice yearly
offsites and regular full team days.
● Oversee and support the wellbeing of our team; both directly and through the Wellbeing
working group.
● Maintain our policies and staff handbook, researching and writing/updating policies as
required.
● Support managers with HR queries and issues, liaising with external third party experts as
required.

About you
It’s likely that the successful candidate could come from a range of backgrounds, however you should
be comfortable with challenges presented by the areas below. You might have experience in some
areas and are looking to grow in others.

Your experience
● Managing finances (essential): You have been responsible for budgets, reporting against
budgets and forecasting; you are comfortable with managing the cashflow and accounts of a
small organisation / charity. Knowledge of charity SORP would be helpful.Proficient in Excel
and finance systems (eg Xero) and comfortable with database management.
● Improving processes: You have improved processes, making them more effective and robust,
researched and adopted technology and persuaded / trained people to adopt a new approach.
● Supporting people: You have developed people-related initiatives to improve the working
environment and know what it takes to empower people to be their best.
Your skills and competencies
● Leadership skills: You can inspire and guide people around you to operate effectively and in a
way that champions the needs of the charity and our young people. You are confident
managing a team.
● Problem-Solving: You can identify potential challenges or areas for improvement and act
confidently to resolve them, even if that means independently learning something new.
● Highly organised and process-driven: You can manage multiple projects and workstreams
effectively and independently, working with others to reach a goal.
● Building relationships: You can build effective, trusting relationships with your team,
colleagues, and external stakeholders, and can communicate effectively with people at all
levels.
● Flexible and supportive: You can demonstrate your ability to work in a small, fast-paced,
evolving team, maintaining the happiness of people through change.

Benefits
● 27 days annual leave (inclusive of 3 day Christmas closure) + bank holidays, increasing with
service
● Employee Assistance Programme, including free counselling
● Flexible working with early 4pm finish on Fridays
● Additional parental leave pay and additional childcare leave for child’s first 2
years

Equal Opportunities, Diversity and Inclusion
Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it
underpin our mission and we treat all employees, volunteers, clients and students as individuals. We
believe in having an open and inclusive culture that champions diversity in all its forms, including
disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background,
and religion.
We encourage everyone to apply for our roles. We are particularly interested to hear from candidates
who have lived experiences relatable to our young people. 

How to apply
To apply, please fill our our application form by answering these questions and attaching your CV.
1. Tell us why you want to work at Future Frontiers and in this role. What is it about us and
the job that excites you? (Max. 1,000 characters)
2. We are looking for someone with experience in finance, processes and people, as given
above in the ‘about you’ section of this JD. Please tell us about your relevant
experience in these three areas. (Max. 1,500 characters)
3. Tell us about a time when you have implemented a significant change to a product,
process or internal way of working; what change did you make and why; how did you
influence others to adopt or support the change; what was the result? (Max. 1,500
characters)

● Deadline:13 March 2025, 9am. Applications will be assessed on an ongoing basis, so we
encourage applicants to apply ahead of the deadline where possible in order to maximise notice
for interviews.
● Initial interviews will be held virtually on Monday 17th and Tuesday 18th March
● Final, in-person interviews are expected to be held at our office on Tuesday 25th March 2025

The successful candidate will be required to undergo safer recruitment checks including a DBS check
and reference checks.

The Museums Association is seeking a full-time (30 hours per week over 4 days, Monday to Thursday) executive assistant to support the director, senior management team and board of trustees for up to 14 months. 

Hybrid working – all staff are expected to work from our office in London at least twice per month (pro rata).

The role is an exciting opportunity to play a crucial role in supporting the director and senior management team to deliver the Museums Association’s Strategic Framework. It involves extensive diary management, organising meetings, administering the board of trustees and supporting the head of finance and resources with HR admin and office management.

The ideal candidate will be friendly and enthusiastic, with excellent interpersonal and communication skills, and the ability to prioritise a busy workload and work to tight deadlines.

The Museums Association is a dynamic and campaigning membership organisation with a mission to inspire museums to changes lives. We have a strong vision and values and a bold business plan. Joining us at this time would be an excellent opportunity to work for a vibrant and inclusive organisation and be part of a friendly and enthusiastic team.

The closing date for applications is 11.59pm on Sunday 30 March 2025.

For more details on how to apply, please visit our website.

Interviews will be held online on Thursday 24 April 2025.

Title People Team Administrator

Reporting To People Manager 

Location Hybrid, with a minimum of one day per week in the office, and flexibility to attend more often if required. Our office is based in Shepherd’s Bush, London.

Salary £27,000 per annum 

Hours of Work 40 hours per week (inclusive of a one hour paid daily lunch break)

Contract Permanent, starting April onwards 

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced pension and policies;
• Private health insurance;
• Eligibility for a Blue Light discount card 

Closing Date: 14th March 2025, 5pm 

Job Summary

To provide high quality HR administrative support across the whole employee lifecycle, working towards MHI’s goal of transforming mental health support in the UK and being a great place to work. Working closely with MHI’s People Manager and Head of People and Culture, you will be involved in all aspects of HR, from the day-to-day administration to recruitment and payroll processing. This is a unique opportunity for someone with administration experience who is looking for a role in HR to join a growing mental health charity.

Key duties and responsibilities

HR Administration

• General filing and administration support for People Team
• Administration of personnel records, ensuring everything required is up to date and compliant with statutory requirements (ie Right To Work, background checks)
• Supporting with compliance auditing, payroll administration and HR reporting
• Maintain accurate records on our HR system
• Be the first line of support for HR related queries and incoming tickets on the HR Service Desk, escalating as appropriate 
• Complete administration for approvals of new recruitment and payroll authorisations (ie promotions, change of job roles)
• Produce appropriate documentation as required
• Sending communications via MHI’s HR system or other platforms to announce new starters, leavers, vacancies, and any other relevant updates 
• Drafting and sending the monthly HR newsletter
• Complete audits on MHI’s HR system and employee records to ensure that the data held is accurate and secure, including supporting with projects to move and accurately record historical employee data to our HR system
• Managing time off recording on MHI’s HR system, including ensuring that annual leave balances are correct 
• Sending gifts to employees, ensuring that agreed budgets are adhered to 
• Supporting with training, travel and any other bookings as required by 
• To support the People Team with any other administrative tasks and projects as required

Recruitment

• Advertising new vacancies on our HR system and other relevant channels
• Working closely with relevant teams to support effective employer branding during recruitment, attracting candidates that align with our mission and values 
• Ensure a value-for-money approach to recruitment ensuring we attract diverse and high quality candidates by using appropriate sources
• Managing incoming applications and liaising with hiring managers for shortlisting 
• Administration and liaison with candidates, arranging interviews for managers, ensuring one member of the People Team is on the interview panel.
• Arranging appropriate employee background checks (such as DBS and New Zealand Police Vetting, Reference and Right to Work checks) and supporting the ID check and verification process 
• Request new starter paperwork to ensure required payroll information is in place
• Administration of contract, job descriptions and offer letters using an e-signature application
• Having a good knowledge of people processes and policies, ensuring they are followed correctly 
• Having a proactive, helpful and friendly approach with candidates to support with making MHI an attractive place to work 
• Liaise with the candidates, the People Manager and Hiring Managers to arrange inductions for new starters 

Probation

• Send out template probation review forms for managers to complete with new joiners. Ensure they are completed and uploaded to the HR system.
• Monitor probationary period due dates and send letters to confirm when completed

Leavers

• Ensure that all administration is completed for leavers
• Arrange exit interviews and keep appropriate records
• Arrange appropriate references as requested by former employees

Person specification

Essential 

• Strong administration experience
• Confident with IT and digital systems
• Excellent attention to detail
• Highly organised and able to work to deadlines 
• Have a good understanding and commitment to confidentiality
• Excellent communication skills, both written and verbal
• Confident in liaising with a variety of stakeholders, including Senior Managers, to ensure the correct processes and policies are followed 
• Adaptable and flexible to changes within the organisation
• Ability to manage own time, confirm priorities and expectations
• A desire to learn and develop new skills and knowledge 
• Comfortable performing a wide range of activities, including stretching to new skills/experience 
• A desire to work in a growing charity working at the forefront of digital mental health support

Desirable 

• HR Administration experience 
• A CIPD qualification, or working towards
• Experience using Google Suite 
• Experience using HRIS and ticketing systems, especially Bamboo HR and Jira 
• Experience in the nonprofit sector 

This role is subject to eligibility to work in the UK, plus satisfactory right to work and reference checks.

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.