Hr administrator jobs in greenford, greater london
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: 8am on 1 May 2025
Shortlisting date: 5 May 2025
Interviews: 12 May 2025
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
About the Transformation directorate
This role sits within the newly formed Transformation Unit.
The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.)
About the Insights Hub team
The Insights Hub is part of the Transformation Directorate at NCVO, dedicated to leveraging data and research to drive impactful change within the charity and voluntary sectors. Our team focuses on quantitative and qualitative research projects, particularly the UK Civil Society Almanac, delivering actionable insights to support internal and external stakeholders. We work collaboratively across teams to optimise workflows, improve data science capabilities, and support decision-making through robust research and data analysis.
About the role
The Associate Data Scientist will play a key role in supporting quantitative research within the Insights Hub, particularly for projects like the UK Civil Society Almanac and research surveys. The position involves conducting high-quality data analysis, developing machine learning models, and enhancing data processes using tools like Python and SQL. You'll collaborate closely with the Data Scientist and Research and Insights Manager, contributing to large-scale data analysis and supporting the team’s broader research efforts.
Equality, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
The client requests no contact from agencies or media sales.
We are looking for a talented Communications Assistant with organisational, people and coordination skills to join a busy and varied directorate in a professional membership organisation.
The Communications Assistant will be an integral role in the communications directorate, supporting the Director and teams to deliver on ambitious objectives. We’re looking for an organised self-starter with good writing skills, who can turn their hand to event organisation, support with our publications and a variety of communications tasks, as well as offering support to the Communications Director and Heads of Teams.
You’ll be calm, have good administrative skills, adept at plate spinning and able to manage a varied workload, whilst learning huge amounts about communications and customer engagement. You will have demonstratable knowledge, interest, or experience of working within a Communications team, and have strong communication skills, with an understanding of how to effectively plan and manage your own time.
What you’ll do
- Provide admin and communications support to our flagship publications,
- Work on our annual censuses, including data verification and stakeholder engagement
- Support with branding and corporate communications activity
- Help to coordinate and deliver events
- Draft and deliver a range of communications, from website content to briefings.
- Deliver administrative support across the directorate
- Provide excellent customer service to Fellows and members.
What you’ll need
- Demonstrated knowledge, experience or interest of working within a Communications team
- Ability to manage databases, organise meetings effectively and support administratively
- Ability to multitask in a multi-faceted role
- An understanding of how to support senior executives effectively
- Good writing and communication skills
- Great attention to detail
- Flexible and self-motivated
- Able to manage a varied workload
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (up to 60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
LMK (Let Me Know) Youth Leader (Freelance Educator / Youth Worker)
- Across London boroughs, occasional travel outside London optional
- £200 per 2 hour workshop
- Sessional
- Available for a minimum of one delivery per month, pending workshop demands
About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK is a registered education charity on a mission to change that. We run workshops educating young people about healthy and unhealthy behaviours, so that they can avoid abuse and thrive in relationships.
Using film and guided discussions, our workshop Leaders support children and young people in honest conversations about relationships and leave them better equipped to spot the early warning signs of abuse, inspiring them to enjoy healthy, fulfilling relationships. We explore the 10 signs of healthy and unhealthy relationships and include practical lessons young people want to learn about (like consent) and practice scenarios in a safe, supportive and non-judgmental environment.
LMK is a learning organisation and prides itself in supporting leaders to develop their skills. We offer training and Continuous Professional Development (CPD) opportunities, as well as peer-to-peer learning and reflective practice sessions.
About LMK Leaders
LMK Leaders are passionate and organised educators who run community workshops, aimed at young people aged between 11 and 24. Through engaging, relatable workshops, Leaders help young people identify signs of healthy and unhealthy relationship behaviours, provide strategies for them to recognise the early warning signs of abuse and give them tools to keep themselves and their friends safe.
Expectations of LMK Leaders
- Always adhere to LMK and host organisations health & safety and safeguarding practices and procedures.
- Capable of maintaining confidentiality and professional boundaries with young people, peers, and professionals.
- Respond to comms (emails/WhatsApp) sent out by LMK team members in a timely manner, to support planning and organising of sessions.
- Plan and deliver interactive LMK workshops in educational and community settings in line with LMK delivery style and ethos.
- Meet with co-facilitators to carry out pre-session planning, minimum three working days before delivery.
- Use your experience and knowledge of the issues affecting young people to tailor the workshops accordingly.
- Ensure all youth participants and the adults in school/community organisations who attend a LMK workshop complete the post session feedback surveys.
- Complete a reflective post session Leader survey after each workshop to support practice and programme development.
- Debrief with LMK’s Programme Development Manager and provide ongoing feedback about your sessions through LMK’s reflective practice processes.
- Accommodate a maximum of two workshop observations by LMK staff/supporters per academic year, designed to bolster our funding and thought leadership strategy.
- Undertake relevant training associated with LMK’s work, including but not restricted to diversity and inclusion, safeguarding, violence against women and girls (VAWG).
- Undertake at least one quality assurance observation per year, completed by an LMK Programme Development Manager, and enhance practice via developmental feedback.
- Continue to learn about and develop your skills on the issues affecting young people’s relationships including domestic violence, abuse, adverse childhood experiences, trauma informed practice, gang culture and grooming, mental health, sexual exploitation, consent, sharing of nudes /sexting, bullying in person and online, tech and online safety, pornography.
- Share your knowledge and expertise by providing feedback and, where requested, co-designing training and educational resources on issues affecting young people and their relationships.
- Mandatory attendance of termly virtual Leader huddles and reflective sessions to remain connected to peers and organisational values, mission, purpose and operational matters.
- Contribute towards and keep up to date with LMK internal/external communications platforms, such as LMK newsletters and social media.
- Engage with LMK’s Youth Advisory Board Members, if and when invited to do so.
- Lead by example and promote healthy relationship behaviours in your own lives/communities and within LMK (team player; acknowledging and working with diversity; being receptive to new ideas and developmental feedback, etc)
- Use your own networks to recruit new schools and youth groups into the programme.
Knowledge, Skills and Experience required
- Extensive experience of teaching or working with young people (10 to 24 yrs old) in educational or community settings.
- Minimum 2 years’ experience co-designing, delivering and evaluating group sessions, consisting of minimum of 12 and maximum of 30 participants.
- Experience or co-designing session plans and co-facilitating with others; able to collaborate equally with others.
- A strong commitment to young people and knowledge and understanding of issues affecting their relationships.
- Excellent communication, interpersonal skills with the ability to create a safe and non-judgmental space, that allows young people to speak freely about their relationships and experience.
- Able to adapt and be flexible in workshops to get the best engagement from a range of participants.
Must also:
- Be entitled to work in the UK.
- Hold a DBS certificate or be willing to let LMK undertake a check on your behalf.
- Have a recent safeguarding qualification from a recognised provider or be willing to undertake additional training in this area.
- Be flexible to work non-traditional, after-school and occasional weekend / holiday hours.
- Comply with policies and procedures relating to child protection, confidentiality, data protection and reporting concerns to an appropriate person.
LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.
We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.
You can learn more about how we handle your personal data and your rights by reviewing our privacy notice (see attachements).
Please note:
In-person interviews for this role will take place on 3rd June and a mandatory (paid) 2 day, in-person training will take place on 26th and 27th June. (Both will be held at Central London locations).
The client requests no contact from agencies or media sales.
As a Bank Administrator you will be pivotal in providing a centralised administrative and customer service type support to a variety of departments and managers across the organisation. You will be proactive, adaptable and enthusiastic. Your duties will vary with each assignment but will include customer service; data entry; typing; filing; and MS office use. Assignments will be offered to meet the needs of the business, with details of the role and the required skills, hours of work, length of assignment, and reporting line, provided at the time.
Adapting to each role and maintaining your professional skill set and availability for The Children’s Trust will be key
Role requirements:
- Duties and Responsibilities can and will vary from each assignment and will include the following:
- Supporting the requirements of the individual teams for each assignment.
- Handling incoming enquiries and communicating with external stakeholders in a professional and welcoming manner.
- Minute taking for various meetings and audio typing on an ad-hoc basis.
- Provide efficient and flexible administrative support to teams.
- Arrange visits for external visitors, including notifying reception; arranging car parking; informing relevant staff members; “meet and greet;” and escorting visitors where required.
- Manage incoming phone calls and voicemail, taking messages and disseminate information
- appropriately.
- Scan and distribute relevant information where required.
- Format professional, high-quality documents, proof read prior to being sent off for approval.
- Input data and any other relevant information into organisational databases / systems.
- Carrying out general administrative duties such as typing, posting, filing letters and documents.
- Diary management.
- Arranging meetings, including booking of rooms and refreshments, organising agendas and attendees.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity for a proactive, people-focused Administrative Assistant to join the Examinations Operations team at the Royal College of Radiologists (RCR) as our next Examinations Administrative Assistant.
At the RCR, we deliver world-class examinations in clinical radiology and clinical oncology — empowering thousands of doctors as they advance in their careers and improve patient care. As the first point of contact for our candidates, you’ll play a vital role in their exam journey, providing accurate information, timely support, and a calm, professional presence from start to finish.
You’ll be part of a passionate, collaborative team that thrives on delivering high-quality service and takes pride in supporting doctors through some of the most important milestones in their careers.
What you’ll do
- Process candidate applications, including examination fee payments.
- Prepare and pack all examination paperwork and stationery for use at venues.
- Maintain accurate records of candidate data, in various forms.
- Unpack and organise all stationery following its return from exam venues.
- Take responsibility for the examinations enquiries telephone line and emails.
- Support administrators with the marking of candidates’ answer sheets and produce reports of candidates and question performance using the marking software.
What you’ll need
- Experience of successful working within a team and the provision of a professional, friendly, and responsive service to colleagues and external contacts.
- Good working knowledge of Microsoft packages such as Outlook, Word and Excel
- Experience using and maintaining a database or equivalent to store and retrieve information so that data is accurate and current.
- Sound oral and written communication skills
- Effective interpersonal skills
- Accuracy and attention to detail
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (up to 60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The Systems Manager oversees, develops and maintains our internal central systems, in particular the CRM system, Podio. They act as a champion of good use of systems and processes and their value in helping us become more effective as a charity.
They will support our senior leadership team in identifying and mitigating risk where it relates to systems. They will be a source of advice to team members in relation to our systems. They may assist from time to time in the review of relevant Operating Procedures and Policies to ensure they are fit for purpose.
As part of the Central team this role will manage system development projects, conduct relevant staff induction and training, and liaise with the Senior Office & HR Coordinator to ensure effective working relationships with external suppliers for system maintenance.
- The closing date and time for applications is 5:30pm Thursday 1 May 2025
- Interviews will take place at our office in South Kensington or digitally via Zoom.
We want equal access to challenging learning and adventure in the wilderness as an unbeatable preparation for adult life.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes.
Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path. The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.
The English-Speaking Union and our work is more important now than ever.
he Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair.
Purpose of this role
The Business Support Administrator will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General.
Responsibilities and Expectations
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Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations.
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Coordinate the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings.
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Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery
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Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements.
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Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines.
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Maintain key registers including the Gift & Hospitality Register, Declarations of Interest, and compliance trackers.
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Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance.
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Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals.
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Deliver one-off projects and provide flexible support across the Corporate Services team as required.
Skills and Experience
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A track record of providing secretariat support, including minute taking.
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Excellent administrative skills, highly organised with very good attention to detail.
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A tactful and conscientious individual who can navigate through complex situations
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Understands the importance of maintaining confidentiality
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A good understanding of charity governance.
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Strong written and oral communication skills.
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A motivated self-starter who can quickly translate issues into solutions.
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A team player who can quickly build trusted relationships at all levels.
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Strong communication and interpersonal skills.
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Can confidently and professionally challenge and hold people to account.
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The ability to manage several projects simultaneously whilst working at a high standard.
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Excellent IT skills including Microsoft Office.
The client requests no contact from agencies or media sales.
General Manager – Arts Organisation (Temporary, with potential to become permanent)
Central London | £21.97/hour + holiday pay (FTE £40,000) | Full-time (40 hours/week) | Hybrid
Are you a highly organised, proactive, and empathetic leader who thrives in a creative environment?
I’m working with a brilliant, independent arts organisation based in the heart of the West End to recruit a General Manager on a temporary basis, with the potential to go permanent. This dynamic and varied role will see you working closely with the Chief Executive and the Senior Management Team to oversee day-to-day operations and ensure the smooth running of the organisation.
This is a fantastic opportunity to be part of an inclusive, values-led organisation that supports the development of artists and theatre-makers through a vibrant programme of performances, events, and professional development.
Key responsibilities include:
Leading on financial management: budgeting, payroll, supplier contracts, reconciliation, and reporting (using Xero).
Supporting HR processes, including onboarding, policies, and payroll.
Managing operational systems, compliance, scheduling, and governance support.
Coordinating board meetings, minute taking, and reporting requirements for regulatory bodies.
What we’re looking for:
Experience in a similar role (operations, finance, or administration) in the arts or charity sector.
Excellent organisational skills and a methodical, solutions-focused approach.
Strong understanding of charity/company governance, GDPR, and HR processes.
Confident using financial systems like Xero and working with external bookkeepers/accountants.
Empathy, integrity, and a collaborative mindset – someone who enjoys being the calm in a busy creative space.
This is a full-time role working 40 hours per week (evening/weekend work may be required, TOIL offered). Hybrid working is available, though some on-site presence is essential.
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Director of Finance, Operations & Compliance, and support people to find a safe, affordable home.
We’re on the lookout for an experienced finance and operations professional, with the energy and drive to lead a team focused on excellent service delivery, continuous improvement and sustainable growth. This is your chance to take charge of a support services team with a real purpose—helping families build a better future through safe and affordable housing.
Reporting to the CEO, you’ll take the lead on all financial, compliance, operational and people support activities. This role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of your team to deliver high quality services and to thrive in their roles.
You’ll also be working closely with colleagues across the international Habitat network, so good communication and collaboration skills will be key to success in this role.
Job Title: Director of Finance, Operations & Compliance
Department: Finance, Operations & Compliance
Reports to: National Director/CEO
Budget responsibility: Yes
Line management: Team of 6, with 3 direct reports (Head of People, Finance Manager, Finance Business Partner)
Location: Home-based with regular travel to internal meetings and team events, and occasional travel to our registered office in Slough
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity network fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Habitat GB has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively. This has included the integration of a subsidiary entity (GB Homes) into Habitat GB. As a result, the Finance, Operations & Compliance team has been expanded to ensure the right capacity and capability for these crucial functions.
Habitat’s turnover for the financial year ended 30 June 2023 was £3.0m with net assets of £2.5m: for the year ended 30 June 2024, it was £3.5m with assets of £2.1m.
Job Purpose
The Director of Finance, Operations & Compliance will be a key member of the Senior Leadership Team, working to ensure the impact, sustainability, diligence and productivity of the organisation, with a commitment to organisational transformation within the framework of a values-led approach to people and culture.
Taking a lead on all financial, support and compliance activities, the role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of their team to deliver high quality services and to thrive in their roles.
Key responsibilities include:
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All aspects of financial strategy, planning and control.
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Providing oversight of organisational priorities, productivity, performance, people & HR, risk and due diligence.
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Support to fundraising and programmes.
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Being an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
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Co-creating ways of working to enable an adaptive, collaborative and high performing organisational team.
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Leading and managing a team of 6, including 3 direct reports.
Key Accountabilities and Responsibilities:
Financial Strategy, Planning and Control:
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Accountable for organisational financial strategy, working with senior staff and trustees to ensure multi-year planning, target setting and monitoring in line with Habitat GB’s strategic objectives.
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Accountable for all aspects of financial management and control, including budgeting, reforecasting, treasury management, cashflow, management information, performance and statutory reporting.
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Accountable for the development and continuous improvement of reporting frameworks, including leading regular reviews with Senior Leadership team and providing quantitative and qualitative reports for the Board including clear and accessible narrative analysis.
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Provision of financial management and accounting services, management information, and statutory reporting.
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Lead the organisation of quarterly Finance, Audit & Risk Committee meetings, in line with the Committee Terms of Reference and in consultation with the Treasurer, and National Director/CEO.
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Responsible for the preparation and submission of annual statutory accounts in accordance with SORP and legal requirements and coordinating the external audit exercise and seeing the process through to Board approvals and filing with statutory bodies.
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Lead a positive and collaborative relationship with HFHI Finance teams and ensure that Habitat GB meets its regular reporting requirements.
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Lead Habitat GB’s relationship with relevant external partners, including auditors, bankers, insurers, pension providers, HMRC, Charity Commission and Companies House.
GB Homes Subsidiary Entity:
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Working closely with the National Director/CEO on planning for the future wind-up of the entity, providing all financial management, reporting and compliance resources as required in the interim.
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Working with the Director of Programme Delivery, provide financial resource and support to the management of the former GB Homes asset portfolio, developing appropriate reporting mechanisms that provide data which can be included into the combined budgeting and reporting of Habitat GB
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Accountable for integration and ongoing provision of the operational requirements of the GB Homes subsidiary, including insurance, technology, and communications requirements.
Fundraising & Programmes support:
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Work closely with the Directors of Fundraising & Partnerships, and of Impact & Influence to set ambitious and achievable targets across restricted and unrestricted fundraising, track performance, and ensure high quality forecasting, reporting and budget management.
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Be responsible for the development and oversight of policies, protocols and systems required for restricted fund management which align with Habitat for Humanity International and external donor requirements.
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Work collaboratively across Habitat GB to agree service delivery expectations and ensure the timely provision of relevant inputs from the Finance, Operations & Compliance team across partnership and programme cycles. For example, audit or financial reporting requirements from donors, up to date policies, review of proposal documents, grants and contract agreements.
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Work closely with the Directors of Programme Delivery & Retail to ensure Habitat GB has the specialist knowledge and financial skills relevant to our diverse types of programmes, including a new and growing retail operation, as well as construction project delivery.
Risk Management and Compliance:
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Lead on the development and maintenance of the organisational Risk Register, being responsible for the management and mitigation of financial, regulatory and operational risks and coordinating with others on the reporting and review of other risk areas.
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Ensure Habitat GB is fully compliant and up to date with all its data protection and insurance requirements and has access to appropriate legal and other expert resources where necessary.
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Be responsible for technology infrastructure, hardware and the management of outsourced support services.
People Policies and HR Administration:
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Support the Head of People to deliver a high-quality People and HR service to the organisation and our partners, including efficient HR administration, pension and payroll, people management, safeguarding, strategy and leadership.
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Working closely with the National Director and others, have overall responsibility for the provision of up to date, user-friendly and legally compliant policies and procedures which support an efficient and effective organisational culture and environment.
Leadership & Management:
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Lead a high performing and ambitious team, inspired to implement and grow the strategy and with a core focus on positive impact for Habitat GB’s community and strategic partners through the provisional of excellent functional and subject matter expertise.
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Develop, lead and focus the Finance, Operations & Compliance team, its budget, activities and performance, to ensure the delivery against targets.
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Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans.
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Set quality standards and meaningful KPIs to encourage ownership and accountability with direct reports, team, and others and effectively monitor progress towards agreed targets.
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Role model our values in line with Habitat GB’s inclusive approach to people and culture.
Organisational Leadership:
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Support the National Director/CEO in delivering Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
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As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
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Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
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Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
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Deputise for the National Director when required and represent HFHGB in external meetings and forums.
Person profile:
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Holder of a relevant professional or accounting qualification: e.g. ACCA or equivalent.
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Expertise in charity sector compliance (FRS102) reporting requirements.
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Expert knowledge of financial strategy, management and reporting, with experience relevant to funding and grants, retail, commercial or construction.
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Proven track record of developing and leading complex financial strategies and supporting teams to deliver high quality functional inputs in an inclusive, collaborative environment.
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Hands-on experience with relevant accounting systems and the ability to quickly learn new systems (Habitat GB uses SUN and SAGE systems).
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Experience working in and leading teams responsible for operational and people related functions.
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Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
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Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
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Understanding and experience of complex organisational change projects, including the ability to support new teams to develop and thrive.
Skills and competencies:
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You have excellent interpersonal skills and can communicate with impact across diverse audiences.
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You are a strategic, analytical and details orientated thinker who can also appreciate the big picture, be pragmatic, collaborative and focus on increasing impact in line with Habitat GB’s mission.
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You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
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You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. Strong leadership skills and commitment to the highest levels of integrity, honesty, openness and good governance with the capacity to inspire and motivate others.
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You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance.
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You are confident and able to work across different and competing priorities which require you to flex between hands on activities and strategic leadership.
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You can demonstrate business planning acumen, decision-making, and problem-solving skills.
The role and responsibilities will be carried out in a way which reflects:
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Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
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A commitment to Habitat GB’s vision, mission, values and approach.
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A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
Reporting to the CEO, you’ll take the lead on all financial, compliance, operational and people support activities. This role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of your team to deliver high quality services and to thrive in their roles.
You’ll also be working closely with colleagues across the international Habitat network, so good communication and collaboration skills will be key to success in this role.
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If this role sounds like it could be a good match for you, please take a look at the Candidate Pack.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK. The sucessfull candidate will be required to have a DBS check before starting the role.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (see website>vacancies for this email address).
Applications without both cover letter and C.V will not be considered.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity for an aspiring individual to develop their career in a charity that is passionate about families with young children. We're looking for someone who is a self-starter, well-organised and committed to the cause. In addition to providing administrative support to the organisation, you will be a natural communicator who is comfortable with using social and creative media, as well as basic IT systems.
Home-Start Barnet delivers early intervention programmes to families with young children, who have multiple needs and are struggling to cope with the challenges they face. Our trained volunteers provide the emotional support needed to prevent crisis and the practical tools to empower parents and carers to give their children the best start in life.
Key responsibilities are to:
- Handle all incoming communications - phone, email and other communications
- Provide central administration support to the charity
- Support and build engagement across different social media channels
- Update content for HSB’s website
- Support and help organise training and events
Further details can be found in the Job Description.
The role is based at our offices in Finchley, N3. Due to the nature of our work, we require someone to be present in the office 5 days a week. We have a welcoming and relaxed office environment, but also take pride in our professional standards.
We welcome applications from candidates who may not have previous office or administrative experience, but who can demonstrate that they have the right skills and are keen to learn. This role would suit new graduates, or someone who would like to work shorter days around other commitments. We are a diverse workplace and we offer flexibility and accomodations for staff to ensure they can deliver their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Operations Officer
Location: Coram’s Fields, 93 Guilford Street, London, WC1N 1DN
Responsible to: Chief Operating Officer Salary: Up to £34,000 per annum (subject to experience)
Contract Type: Permanent Hours: 35 hours per week (includes some evening and weekend work)
Benefits: 26 days annual leave, defined contribution pension scheme, tax-free childcare scheme, café discount, employee assistance programme, cycle-to work scheme
Role Summary
Coram’s Fields is a unique charity in the heart of Bloomsbury, London. In addition to our iconic 7-acre child-friendly park, we run a variety of services and enrichment programmes to support local young people and their families, including a nursery, an after-school and holiday club, a drop-in centre for parents of under-5s, a vibrant youth centre and a sports programme. We proactively host a wide variety of community events and celebrations, and our facilities are available for private hire to generate income for the charity.
The Operations Officer role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant running of our seven-acre site, services, park events and oversight of income streams. It is an exciting and highly collaborative role offering a fantastic opportunity to combine effective communication and organisational skills with a passion for helping young people and a desire to develop commercial and business development experience.
Main Duties and Responsibilities:
General operations, processes and systems
- You will be responsible for the oversight and continuous improvement of organisational procedures including IT, GDPR, Health and Safety, Fire Evacuation, incident management.
- You will be responsible for briefing staff across the charity in the use of these procedures and working with the Office and HR Manager to arrange training for staff where necessary.
- You will be responsible for improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively.
- You will be responsible for ensuring that organisational procedures are documented and accessible on the internal SharePoint.
- You will be responsible for developing and overseeing a new volunteer infrastructure for the charity, working with teams across the organisation to deliver a consistently high-quality volunteer experience for all with standard recruitment, induction, and on-going oversight procedures.
Events and project management
- You will be responsible for coordinating and overseeing a diverse and inclusive programme of park events, making the park an interesting and vibrant place to visit, encouraging the community to gather and socialise, and generating income to support the work of the charity.
- You will have responsibility for working with internal and external stakeholders to ensure each event is well-planned, managed safely and compliantly with all regulations and laws, and executed successfully within budget.
- You will work with the CEO, COO and Buildings and Facilities Manager to support capital projects, liaising with external stakeholders, contractors and the Local Authority to ensure the effective operation of the site. Commercial Operations
- You will operationally oversee our facility-hire income (halls, sports facilities, and grounds) and be responsible for: – ensuring necessary contracts, waivers, and legal/statutory documents are completed – executing effective marketing and promotions, and creating high quality promotional content for our website and social media – regularly reviewing fees in relation to the hire of our facilities and making recommendations for changes to these – understanding and improving the utilisation of facilities – supporting the COO to develop and grow partnerships with local organisations and schools – improving the efficiency of our booking systems/processes and overall user experience
- You will be responsible for identifying new (temporary and permanent) opportunities and third party partnerships to bring new experiences, enjoyment and enrichment to local young people while also generating income for the charity.
- You will work closely with our Café Manager to grow the profile and income generated by our cafe through improved park signage and park visitor experience initiatives, and integration of the café into the hall and sports hire customer journeys.
Other
- You will be expected to undertake personal development and training where required or beneficial for the role, and to attend regular supervision and appraisal sessions.
- To undertake any task that may be request from time to time by the CEO or Board of Trustees, as may be consistent with the nature and scope of this post.
How to apply: Please submit your CV and a Cover Letter outlining how you are good fit for the role!
* We can only consider applications from candidates who submit a cover letter detailing how their experience aligns with the job criteria and how the role fits with their career goals.
Diversity and inclusion matter to us. Coram’s Fields is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community, from a diverse range of backgrounds. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for the families and children we work with.
Coram’s Fields is committed to safeguarding and protecting the welfare of all children and young people. All those applying for a role with the charity are subject to robust safeguarding checks and will need to demonstrate clearly their commitment to safeguarding. All appointments are subject to a satisfactory enhanced DBS check and all post holders are required to register with the DBS update service.
A safe space for children and young people to learn, grow and have fun since 1936.

The client requests no contact from agencies or media sales.
Description
Location: London SE1
Contract: Permanent, full-time
Salary: £18k
Closing Date: 6th May 2025
Are you looking for an apprenticeship opportunity? We are national charity based in central London providing a range of services to the maritime sector. We are looking for someone to assist in the administration of all our services, from seafarer training courses to ship libraries. You will learn about this amazing industry and gain a broad range of skills working within our small team.
About the role
Responsibilities
- To support the Head of Seafarer Learning and Welfare in the effective administration and development of Marine Society training and mentoring programmes.
- To act as first line contact for all internal and external enquiries and to respond to these in a timely manner.
- To receive and process seafarer bursary applications and forward to the Head of Seafarer Learning and Welfare for assessment and approval.
- To accurately track and monitor beneficiaries of the Coming Ashore programme and to provide administrative support to programme mentors.
- To take minutes for team meetings and maintain records and files
- To work with the Digital Marketing Coordinator in the administration and promotion of all Marine Society services through social media and press publications
- To maintain the use of Google Classroom as a communication hub for programme users and bursary recipients and to track their progress and outcomes.
- To input data that will support the production of reports by the Head of Seafarer Learning and Welfare to funders and stakeholders as required.
- To assist the Apprenticeship Delivery Manager in all aspects of administering the apprentice and adult skills programmes.
Requirements
- Good general level of formal education (including English and mathematics GCSE Grade 4/C or above)
- Proficient user of Microsoft Office applications and virtual meetings software
- Good standard of written and spoken English
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Additional Information
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Sheila Coates Foundation is a registered charity that provides funds for secondary schools or colleges in England in order to support autistic students.
Our current Business Manager is retiring. We are therefore seeking a new Business Manager to join our small team of professionals. With strong knowledge and skills, the Business Manager will ensure that the charity is well administered and meets its governance, financial and employment responsibilities. The successful candidate will work collaboratively with Trustees and staff to ensure that our funds make the biggest difference to autistic students.
The role of the Business Manager is to work closely with the Chief Executive, Chair, and the Board of Trustees to ensure the charity is effectively managed and meets its governance, financial, and employment obligations. The Business Manager will also support the charity's development, helping to implement its aims and objectives, ensuring that its projects align with its brand and values, and contributing to areas like grant giving when necessary.
The Business Manager will be accountable to the Board of Trustees and directly report to the Chief Executive and Chair of Trustees. Key responsibilities include overseeing the charity's finances, providing financial updates to the Board, ensuring the charity operates in line with legal and regulatory requirements, and managing policies and systems that ensure the charity functions smoothly.
The Business Manager will oversee financial tasks such as budget management, payroll, year-end statements, liaising with auditors and accountants, and ensuring compliance with relevant financial laws. In terms of management, the Business Manager will support the Board and Chief Executive in their operational and strategic work, manage external service providers like IT and HR services, and maintain strong relationships with partners and stakeholders.
The role also involves planning and organizing resources to support the charity's development, enhancing its reputation, and staying updated on relevant laws, particularly in finance, charity governance, and employment law.
Sheila Coates Foundation is committed to providing services that embrace diversity and promote equality of opportunity. Everyone who benefits from our services or works for us in a paid or voluntary capacity should be safe, empowered to play a part in promoting their own welfare and that of others and able to live a life free from abuse. This applies to all, regardless of age, gender, ethnicity, disability, sexuality or belief.
The client requests no contact from agencies or media sales.
Learning and Development Facilitator
Location: This role is a hybrid role and there will be an expectation to travel to London once or twice a month, which is inclusive of your salary.
Salary: £24,000 per annum
Vacancy Type: Permanent
We are recruiting for a Learning and Development Facilitator.
The Forward Trust empowers people to break the cycles of addiction or crime to move forward with their lives. Since 1991, we have been working with people to build positive and productive futures. We believe that anyone is capable of lasting change, as celebrated in our More Than My Past and Taking Action on Addiction campaigns. Our services have supported thousands of people to make changes to create better lives with jobs, family, friends and a sense of community.
We are on the search for a creative and proactive Learning and Development Specialist who will join our HR Learning and Development team.
Reporting to HR Learning and Development Lead. The purpose of this role is to provide support with development programmes, training initiatives, and carrying out administration duties.
The Learning and Development (L&D) Facilitator plays a key role in enhancing the skills and capabilities of our employees by coordinating and implementing effective training programs.
This role supports the planning, organisation, and execution of L&D initiatives, ensuring that employees have the necessary tools and knowledge to excel in their roles and contribute to the company’s overall success.
The L&D Facilitator works closely with internal teams to deliver engaging and impactful learning experiences, tracks training progress, and provides administrative support for all L&D activities.
Role Responsibilities
You will be responsible for creating and delivering engaging content to our employees across the business, and you will play a key role in driving forward our Equality, Diversity, and Inclusion training through learning programs working closely with our EDI Co-Ordinator.
The role also comes with administration responsibilities, and you will be responsible for scheduling courses and working on our learning management system (LMS). You will also be involved in projects such as delivery of induction programmes, safeguarding training and equality, diversity and inclusion training
Through continuous learning and development efforts, this position aims to foster a culture of growth, development, and employee engagement within the organisation.
This role is a hybrid role and there will be an expectation to travel to London once or twice a month, which is inclusive of your salary. If you are required to travel further, then this will be covered by expenses. The role is offered on a part-time basis of 28 hours over 4 days a week, this will be open to discussion.
The Ideal Candidate
We are looking for individuals who have excellent communication and facilitation skills who are adaptable and who are passionate about learning and development.
Please also see a list of skills and experience needed below for this role:
- Experience designing and delivering engaging training sessions, especially for managerial audiences
- Strong communication and presentation skills with the ability to engage participants at different levels
- Creative approach to content creation and training delivery, ensuring a dynamic and interactive experience
- Experienced in delivering training in a Face-to-Face setting and virtually.
- Understanding of diversity and inclusion and the ability to promote these values through learning and development activities
- Ability to work independently and prioritise tasks effectively
- Strong organisational skills and attention to detail
- The ability to organise and prioritise workloads effectively.
- Comfortable in using a Learning Management System (LMS), e-learning tools, and other technology to design, deliver, and track learning programmes, and an understanding of Ms Office 365
- Experience in developing pre-coursework documentation guides for training
- Previous experience in a similar L&D role, with a track record of successfully implementing training courses.
- Ability to think creatively to design engaging and impactful training solutions.
- Comfortable with experimenting and trying new approaches to make learning more interactive, enjoyable, and effective.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often-interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
CoppaFeel! is looking for a Head of Public Fundraising who will be responsiblefor leading an emerging department at CoppaFeel! that holds both historic and new income streams.
With an ambitious team, we need someone in this role to engage a diverse audience and raise vital funds to save lives.
You will oversee acquisition and stewardship, maximising income from audiences including individual giving, community, gaming, lottery, legacy and in-memory giving. You will lead in developing and delivering the public fundraising strategy. With a recent review of public fundraising at CoppaFeel!, you will be key in the support and development of unrestricted income, as we invest in new fundraising products, marketing campaigns and growth.
This department is important to our growth at CoppaFeel! and it is an exciting time to join as we are committed to investing in new income streams and need a dynamic, driven leader to drive them forward. You would be able to shape this department and role the way you see it moving forward at CoppaFeel!.
The Head of Public Fundraising will sit within the Fundraising team and report to the Director of Fundraising. You will have a team of 3, with 2 direct reports.
This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.
Duties & Responsibilities
Strategy
- Develop and deliver strategies to secure donations from individual donors, driving repeat gifts and income to meet your annual target and agreed KPI’s.
- Use your expertise in multi-channel fundraising including digital, direct mail, email and social media.
- Oversee and expand our fundraising initiatives including DIY fundraising, lottery, gaming, legacy, and fundraising appeals across all marketing channels to increase number of donors and donations and boosting average donation values.
- Understand and advocate for supporters, inspiring them to engage and donate, ensuring our thanking and engagement strategies encourage repeat giving.
- Develop new fundraising products ensuring our donor profiling analysis sits at the heart of new development.
- Ensure ROI and key performance metrics are used to make evidence based decisions.
- Work closely with Heads of Department to deliver the CoppaFeel! strategy.
Leadership
- Work within the leadership team to maintain the CoppaFeel! culture reflecting and championing the organisations values of positivity, creativity, community and impact.
- Work closely with all Heads of Departments to collaborate on projects and stay across the direction of all teams.
- Lead and inspire the Individual Giving Manager and Digital Fundraising Manager to meet their objectives and live the CoppaFeel! Values.
- Work with the Director of Fundraising and leadership in fundraising to set the ways of working and high performance of the team.
- Champion public fundraising across CoppaFeel! helping to develop a fundraising culture at the organisation.
Management
- Manage and support the Individual Giving Manager, Digital Fundraising Manager and oversee the Individual Giving Assistant, ensuring they have annual performance reviews, learning and development plans, KPI’s, and are supported to meet their fundraising targets.
- Responsible for the knowledge of regulation relevant to individual giving and public fundraising including GDPR and the Fundraising Regulator Code of Fundraising Practice.
- Manage and oversee compelling fundraising communications and targeting external audiences using a range of direct response channels.
- Oversee the management of our new gaming fundraising strategy.
- Develop and oversee new fundraising products, including launching a new celebrity led fundraising initiative.
- Oversee and continue to develop our new legacy fundraising initiatives at CoppaFeel! ensuring we are stewarding legacy pledgers and legacy partners.
- Work with the Head of Finance on budgeting, reporting, re-forecasting income and ROI.
- Produce progress reports as required to the Director of Fundraising.
Administration
- Develop dashboards with the Database Executive for ease of reporting KPI’s for Public Fundraising at CoppaFeel!.
- Ensure systems are kept up to date including Beacon CRM, and CoppaFeel! shared Google drive.
- Excellent record keeping at all times of public fundraising campaigns and communications on the CoppaFeel! shared Google drive.
- Keep diary and shared calendar up-to-date, shared communications across the organisation including desk booking systems, People HR, Weekly Round Up and contribute to team meetings.
- Ensure excellent financial records are kept including invoicing, contracts for suppliers, cheques and cash collections, and team expenses, following CoppaFeel! finance policies.
These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role.
Skills, Experience and Qualifications
Essential
- Experience of team leadership
- Experience of budget management
- Experience of increasing income from fundraising campaigns
- Experience of donor acquisition campaigns and launching new fundraising products
- Experience of working in individual giving, or public fundraising for a charity
- Ability to project manage with multi stakeholders
- Experience in writing compelling donor communications
Desirable
- Experience in all aspects that sit within this department : Legacy giving, DIY fundraising, regular giving, individual giving, gaming and streaming and campaigns
Application information
Applications will close at 9am, Monday 5th May with the aim to commence interviews week commencing 12th May.
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Main benefits, Terms & Conditions
Annual Leave: 22 days pro rata (plus public holidays).
Additional Leave: 1 day of leave on our Founder’s Cancerversary, birthday leave, plus office closure over Christmas.
Flexible working: A hybrid working arrangement, working from home up to 3 days per week (pro rata) and Core hours between 10am and 4pm.
Training: We have a budget each year for employees training and development plans.
Flex Friday: Every other Friday you will have off, without a salary deduction, we just ask employees have their work phones with them in case of emergencies!
Equality, Diversity & Inclusion Statement
At CoppaFeel!, we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.