Housing Support Worker Jobs in Staffordshire
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
This is a new and exciting role at Crisis Skylight Birmingham to join a team of experienced and highly skilled staff supporting homeless people move into their own long term sustainable tenancies.
Job Title: Lettings Officer (Internally this role is known as Housing Procurement Officer)
Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE
About the role
You will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. It’s a role requiring commercial acumen and creativity as you partner with both Social and Private landlords and our members. You will work collaboratively with partners, coaches and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.
About you
To be successful in this role you will need to demonstrate the following skills, experience and knowledge:
- Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords.
- Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people moving out of homelessness and into housing.
- Understanding of housing law
- Developing, building, and maintaining relationships with key stakeholders
- Experience of working in a lettings and housing procurement environment
- Creative approach to solving problems.
- Showing resilience when dealing with difficult situations
- A self-starter who can work on their own initiative.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Two-days (pro rata) wellbeing days
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 30 March 2025 at 23:55
Interview date: Tuesday 8 April 2025 at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Registered Charity 
501 - 1000
Thank you!
Family Support Worker (SHS School Practitioner)
Location: Haberdashers' Abraham Darby
Hours: 5 days per week term time only - 35 hours per week
Salary: £22,274 - £24,796 per annum (This is the actual salary)
Contract type: Fixed term contract until August 2027
Closing date: Monday 04th April 2025
Interview dates: Interviews will be held online week commencing 28th April 2025
Please note: We reserve the right to interview candidates prior to the closing date, and as such we encourage you to submit applications early to avoid disappointment.
Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes.
Is this a mission for you? Yes? Then read on.
We are looking for a Family Support Worker to join our team and to make a difference in children's lives every single day. As a Family Support Worker, you will work in close partnership with families and school staff to deliver a programme of casework to promote and improve educational outcomes for the children we support.
You will also focus your support to help improve attendance, punctuality, engagement in learning, improved behaviour in school and the local community as well as improving social and emotional regulation and well-being.
You will have excellent relationship building and communications skills with a proven ability to communicate with a wide group of people.
You’ll have previous experience of:
-
working and engaging with parents, carers or guardians, children or individuals through individual and/or group-based support
-
working in an educational or outreach environment
-
working effectively with social and emotional factors affecting a child’s capacity to learn
-
Delivering family support
-
working with families from diverse communities
We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. To find out more about our current initiatives and offerings, please view our EDI & Wellbeing initiatives document which you can find here.
As an employer we offer:
-
Perkbox membership
-
Employee assistance programme
-
Life assurance
-
Pension scheme
We are an equal opportunities employer and welcome applications from all sections of the community.
School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to an Enhanced DBS Check.
The client requests no contact from agencies or media sales.
Thank you!
Family Support Worker (SHS School Practitioner)
Location: St Paul’s Trust School (Secondary) - Birmingham B12 8NJ
Hours: 5 days per week term time only - 35 hours per week plus inset days
Salary: £22,274 - £24,796 per annum (This is the actual salary)
Contract type: Permanent
Closing date: Monday 17th March 2025.
Interview dates: Interviews will be held online the week commencing 17th March with second interviews in school the following week.
Please note: We reserve the right to interview candidates prior to the closing date, and as such we encourage you to submit applications early to avoid disappointment.
Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes.
Is this a mission for you? Yes? Then read on.
St. Paul’s Secondary School is a small independent school located in the heart of Balsall Heath.
Our provision is targeted to meet the special educational needs of young people, aged 11 – 16 years, who experience social, emotional and mental health difficulties.
In previous settings our pupils have exhibited challenging behaviours, which are frequently associated with a wide range of complex conditions, including ASD, ADHD, Social, Emotional and Mental Health difficulties and challenging behaviour.
We are looking for a Family Support Worker to join our team and to make a difference in children's lives every single day. As a Family Support Worker, you will work in close partnership with the children, families and school staff to deliver a programme of casework to promote and improve educational outcomes for the children we support.
You will also focus your support to help improve attendance, punctuality, engagement in learning, improved behaviour in school and the local community as well as improving social and emotional regulation and well-being.
You will have excellent relationship building and communications skills with a proven ability to communicate with a wide group of people.
You’ll have previous experience of:
-
working and engaging with parents, carers or guardians, children or individuals through individual and/or group-based support
-
working in an educational or outreach environment
-
working effectively with social and emotional factors affecting a child’s capacity to learn
-
Delivering family support
-
working with families from diverse communities
We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. To find out more about our current initiatives and offerings, please view our EDI & Wellbeing initiatives document which you can find here.
As an employer we offer:
-
Perkbox membership
-
Employee assistance programme
-
Life assurance
-
Pension scheme
We are an equal opportunities employer and welcome applications from all sections of the community.
School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to an Enhanced DBS Check.
Thank you!
Come and Join us
The GROW Traineeship gives people with experience of homelessness and other disadvantages (including but not limited to; experience of the criminal justice system, mental ill-health or substance misuse) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 15 months, and each Trainee receives personalised training and enhanced support to give them the skills and confidence they need to secure meaningful employment at the end.
We are looking for someone who is passionate about using their own experiences to help make change for people in Birmingham experiencing bad housing and homelessness.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
The role is to work as a trainee Housing Rights Worker with the aim of being able to provide general housing and homelessness advice by the end of the fixed term. The successful candidate will be given extensive training, support, and supervision to support them to achieve this. They will also have access to a flexible personal budget to help in your own personal and professional development.
Previous trainees have used the personal budget for things like mental health support, qualifications, courses and more. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will also be expected to contribute to community hub priorities and be involved in systems change work in the area.
The GROW trainee programme includes opportunities to get involved in developing services in Birmingham and across Shelter at a national level, using your experiences to influence our local strategic aims.
About you
We are looking for people who have experience of overcoming personal challenges and barriers and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.
How to apply
To apply you need to submit a copy of your CV and a completed application form (available on our website), this can be submitted either online, by email or you can submit a paper copy.
We will be holding support sessions online and at our hub in Birmingham to give people practical support and advice on how to create a CV or supporting statement to apply for the role, or to pick up a paper application. These sessions will also give you the chance to find out more about the role as well as other opportunities at Shelter Birmingham. If you would like to come along, please contact us to book a slot. More information and contact details available on our website.
We operate Fair Chance Recruitment practices and will not ask for any information about convictions during the application process. This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. We are open to and inclusive of applicants with criminal convictions for this role; having a criminal conviction will not prevent us from considering you. Following the interview stage, we will ask our preferred applicant to disclose any past unspent convictions. The information disclosed will be considered by a panel and a decision will be taken about making an offer.
Please note
This role is ring-fenced for those with lived experience of multiple disadvantage.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate Christian with a gift for storytelling? Do you thrive on
creating compelling content that inspires and engages? We’re looking for
a Content Creator to help share the impact of our work across social media,
email, and in-person platforms. You’ll bring experience in social media content
creation, exceptional writing skills, and a good understanding of marketing.
Most importantly, you’ll have the ability to connect with people from all walks of
life, capturing and communicating stories that make an impact.
Location: Remote, with regular travel (full Driving Licence & own car preferred)
Salary: £16,200 (£27,000 pro rata)
Hours: 3 days / 23 hrs per week
Holiday: 14 days, plus public holidays
Contract: 12 months (Maternity cover)
Start Date: Immediate
WHY THIS ROLE MATTERS:
At Green Pastures, we believe homelessness has no place in our world. For 25
years, we’ve been providing safe homes, life-changing support, and sharing the
hope of Jesus with those in need. Now, we’re looking for a Content Creator to help
us engage our audience, share stories of life change, and reach new people.
This is more than a job — it’s a calling. As a Content Creator, you’ll join our Marketing
team to help capture the heart of our work, telling stories of life change that inspire
existing and new local church and charity partners housing those in need, and the
investors who enable our work.
WHAT YOU’LL BE DOING
• Joining a creative, hardworking and passionate Marketing team
• Traveling nationally to homelessness projects, offices, meetings and events
• Engaging professionally with team, project workers, investors, and residents
• Capturing stories, testimonies and what’s happening on the ground, creating content to share each day
• Making video content and taking photos
• Writing social posts, blogs and newsletters
• Creating social media content: from content
and footage into posts/reels/stories/adverts
• Representing Green Pastures at conferences and exhibitions
• Collaborating with and contributing to the life and faith of the whole Green Pasturesteam
IS IT YOU WE’RE LOOKING FOR?
You don’t need to tick every box, but if this sounds like you, we’d love to hear from you:
• Passionate about making a real difference in people’s lives.
• Self-motivated with great attention to detail—you get things done.
• A people person — you know how to encourage, guide, and inspire others.
• A natural problem solver — when challenges arise, you take initiative.
• A confident communicator — speaking in public and building relationships comes naturally to you.
• Experience in creating social media content
• Expertise in social media trends and management
• Familiar with Christian ministry and homelessness issues (Desirable).
• A practising Christian, willing to actively engage in the spiritual life of Green Pastures. (This is an occupational requirement under the Equalities Act, 2010.)
WHAT YOU’LL GET
• A chance to be part of a mission-focussed, passionate team.
• Ongoing training, mentorship, and support.
• Travel expenses covered for your work.
• Regular team gatherings (online and in-person) to connect, collaborate, and encourage one another.
• A role where your work truly matters — changing lives every day.
The client requests no contact from agencies or media sales.