Housing support jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Housing Support Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Housing Support Worker
Location: Office is situated in Wembley, next to the Civic Centre and service is provided at the participants homes, In the Library & Food bank hubs, in the community and in local area amenities such as libraries, coffee shops and public spaces around Brent
Salary: £26,100
Shift Pattern: 37.5 hours per week Monday to Friday, shift rotas will vary between 08:00 - 16:00 and 09:00 - 17:00 and 10:00 - 18:00
About the Housing Support Worker position:
We are looking for a Housing Support Worker to join in making a real difference in people's lives! Join our vibrant team in Wembley as a Housing Support Worker!
This is an exciting opportunity to support individuals with multiple, complex needs on their journey towards recovery, reablement, and independence, all within a compassionate, trauma-informed environment.
In this role, you'll be at the heart of delivering high-quality, person-centered support to vulnerable adults who have been or are at risk of homelessness. They are identified as having low/medium support needs, some of the areas of support needs can include:
- Single homeless between ages of 18 to 60
- Socially excluded individuals
- Ex-Offenders
- People with substance misuse
- Mental Health (Low)
- Learning disability (Low/Medium)
You will create tailored support plans to provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves!
What we're looking for:
- Understanding of the housing support needs that people with multiple, and complex needs face
- Experience of working with people of complex backgrounds and/or a good understanding of the sector
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer:
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Housing Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Are you someone who thrives in a dynamic environment, enjoys problem-solving, and is passionate about making a difference in the lives of residents? If so, this could be the perfect role for you!
Job Title: Group Housing Officer
Location: Islington, London with hybrid working including one day in the office and regular visits across our services which may include London, Brighton, Kent, Luton, and Bedford
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00 with some flexibility as required
Salary: £35,700
About the Group Housing Officer role:
We are looking for a dedicated, proactive and experienced Group Housing Officer to join our small, close-knit housing management team. In this role, you will be responsible for the housing management functions relating to but not limited to occupancy, charge collection, and monitoring of health and safety for a patch of residential supported accommodation services.
You will work independently, with autonomy over your own working schedule and meeting priorities, as well as working as part of the wider team and in collaboration with our services. You will support our Service Managers with the smooth operation of their properties, maintaining high standards of housing management, and supporting the needs of our residents in relation to housing management. You will support with the management and auditing of rent accounts to help maximise organisational income. This is a great role if you have the passion for what we do, and have a background in housing management!
What are we looking for from a Group Housing Officer:
- Experience in effective rent collection and management of arrears
- Proven experience in housing management which includes health, safety and environment and anti-social behaviour
- Proven experience of collaborative working across different geographically dispersed teams
- Understanding of welfare benefits and entitlements including but not limited to housing benefit
- Proactive nature, with the ability to make decisions to resolve challenging situations within the capacity and level of the role
- Ability and willingness to attend regular visits to our different service locations and other locations as required within the capacity of the role
- Building Audits: Carry out quarterly health and safety building audits to ensure compliance and safety standards are met.
- Health and Safety: Oversee health and safety matters across the accommodation buildings, ensuring a safe and secure environment for residents.
- Organisational Skills: The ability to prioritise workloads effectively while maintaining attention to detail.
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer:
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
37.5 hours per week / permanent / working across Monday to Friday 9am-5pm, office based in Eastbourne, delivering Transitional Services in the community across Eastbourne, Bexhill, St Leonards and Hastings.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
East Sussex Transitional Housing is a low-support service, providing safe, secure, supported accommodation for 102 young people between the ages of 18-25 who have been, or are, at risk of homelessness. We have a small, supportive, and established team which manages 19 housing properties across, Eastbourne, Bexhill and Hastings. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.
We are looking for a Supported Housing Support Worker to join our East Sussex Transitional team. You will be based at the YMCA office in Eastbourne but will be visiting our seven properties around Eastbourne each week, meeting with residents in their homes and at the office - main areas of responsibilities are:
Housing
- You will hold a caseload of young people who are housed across our sites with the support of the team.Support provided is light touch, and a good knowledge of partner agencies is essential for relevant signposting
- Interview young people to assess their suitability for our housing
- Support young people to manage their occupancy agreement and adhere to house rules in preparation for independent living.Helping young people navigate shared living skills is key to this role and includes facilitating house meetings, rotas and cleaning sessions
- Support young people to keep up to date with all payments for rent and liaise with housing benefit
- Maintain up-to-date knowledge of housing and welfare benefits for young people
- Complete Occupancy Sign up and induction with incoming residents
- Deal effectively with non-compliance issues, such as non-payment of rent, ASB or breaches of Health and Safety, using restorative practices
- Contribute to maintaining properties to a high standard including conducting health and safety checks
Support and Engagement
- Light touch support to residents, signposting to partner agencies as appropriate
- Support each resident to develop their own person-centred Support Plan with short- and long-term goals to work towards independent living skills and their next accommodation steps
- Arrange Review Meetings with young people at least once every 3 months to update and review risk assessments and support plans
- Check in with each resident at least once a week
- Encourage a culture of education, employment and engagement
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)
General
- Work as part of a team
- Treat young people at the service in a non-judgmental and psychologically informed way
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice
- Liaise effectively with other professionals and services
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
- Experience relating to housing, support work, and/or working with young people
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists
Skills and Abilities
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
- Ability to work autonomously, and use own initiative, as well as being part of a team
- Clear verbal and written communication skills, good IT, and keyboard skills
- Strong time management skills with the ability to plan and prioritise
We believe every young person has the right to discover their potential.


The client requests no contact from agencies or media sales.
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
YMCA Hastings provides medium-low supported accommodation for a total of 47 young people at risk of homelessness, aged 16 to 25, and care experienced young people under the age of 18. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated just of the seafront, the project has strong links with and contributes to the local community.
We are looking for a Supported Housing Support Worker to join our Hastings Foyer team. Main areas of responsibilities are:
Housing
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living.
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.
Coaching and Engagement
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).
General
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice.
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living.
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.
Skills and Abilities
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
- Ability to work autonomously, and use own initiative, as well as being part of a team.
- Clear verbal and written communication skills, good IT, and keyboard skills.
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately.
We believe every young person has the right to discover their potential.


The client requests no contact from agencies or media sales.
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Worthing Foyer is a 29-bed medium-low supported accommodation for young people between the ages of 16-25 that is staffed 24/7. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated in the centre of Worthing, the project has strong links with and contributes to the local community.
We are looking for a Supported Housing Support Worker to join our Worthing Foyer team. Main areas of responsibilities are:
Housing
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living.
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.
Coaching and Engagement
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).
General
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice.
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living.
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.
Skills and Abilities
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
- Ability to work autonomously, and use own initiative, as well as being part of a team.
- Clear verbal and written communication skills, good IT, and keyboard skills.
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately.
CLOSING DATE: Sunday 4 May 2025 at midnight
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
We believe every young person has the right to discover their potential.


30 hours per week / £27,770 per annum, pro rata / Maternity cover - fixed-term until 24 April 2026 / working Monday-Thursday 9am-5pm, (with some flexibility) based in Eastbourne, delivering Transitional Services in the community across Eastbourne, Bexhill, St Leonards and Hastings.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
East Sussex Transitional Housing is a low-support service, providing safe, secure, supported accommodation for 102 young people between the ages of 18-25 who have been, or are, at risk of homelessness. We have a small, supportive, and established team which manages 19 housing properties across, Eastbourne, Bexhill and Hastings. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.
We are looking for a Supported Housing Support Worker to join our East Sussex Transitional team. You will be based at the YMCA office in Eastbourne but will be visiting our seven properties around Eastbourne each week, meeting with residents in their homes and at the office - main areas of responsibilities are:
Housing
- You will hold a caseload of young people who are housed across our sites with the support of the team.Support provided is light touch, and a good knowledge of partner agencies is essential for relevant signposting
- Interview young people to assess their suitability for our housing
- Support young people to manage their occupancy agreement and adhere to house rules in preparation for independent living.Helping young people navigate shared living skills is key to this role and includes facilitating house meetings, rotas and cleaning sessions
- Support young people to keep up to date with all payments for rent and liaise with housing benefit
- Maintain up-to-date knowledge of housing and welfare benefits for young people
- Complete Occupancy Sign up and induction with incoming residents
- Deal effectively with non-compliance issues, such as non-payment of rent, ASB or breaches of Health and Safety, using restorative practices
- Contribute to maintaining properties to a high standard including conducting health and safety checks
Support and Engagement
- Light touch support to residents, signposting to partner agencies as appropriate
- Support each resident to develop their own person-centred Support Plan with short- and long-term goals to work towards independent living skills and their next accommodation steps
- Arrange Review Meetings with young people at least once every 3 months to update and review risk assessments and support plans
- Check in with each resident at least once a week
- Encourage a culture of education, employment and engagement
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)
General
- Work as part of a team
- Treat young people at the service in a non-judgmental and psychologically informed way
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice
- Liaise effectively with other professionals and services
Please download the job profile for full role details.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
- Experience relating to housing, support work, and/or working with young people
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists
Skills and Abilities
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
- Ability to work autonomously, and use own initiative, as well as being part of a team
- Clear verbal and written communication skills, good IT, and keyboard skills
- Strong time management skills with the ability to plan and prioritise
CLOSING DATE: Sunday 20 April 2025 at midnight
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
We believe every young person has the right to discover their potential.


37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays on a four-on-four off shift pattern.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community.
We are looking for a Housing Night Worker to join our Horsham Y team. Main areas of responsibilities are:
Safety and security
- Provide a friendly and professional front-of-house welcome to residents, visitors and staff, and ensure the building is safe, secure quiet and welcoming
- Maximise the wellbeing of residents and visitors by ensuring adherence to health and safety protocols and house rules, all within the terms of tenancy agreements
- Assess and monitor the risks presented by residents to ensure they can keep themselves safe and, where possible, continue their development
- Record all incidents and accidents and share appropriately with the wider team, your manager and, if necessary, the central safeguarding team
Engagement with residents
- Welcome residents home and provide informal and responsive support so they can articulate their aspirations and ambitions and acquire the skills they need to live independent and fulfilling lives
- Ensure resident’s views, aspirations, concerns, and ideas are sought so they can play an active role in influencing the services they receive
- Proactively promote the services on offer and ensure residents are encouraged to engage with those services
- Contribute to, or support, evening groupwork activities so that residents can access tailored solutions that meet their needs, wishes and aspirations
Administration and housekeeping
- Undertake tasks as directed, including but not limited to: inputting data, assessments, reviews, case notes onto our client database and entering new residents details/closing ex-resident records
- Completing health and safety/compliance checks, and recording estate inspectors and room checks
- Adding maintenance requests to our property services system
General
- Work as part of a team, on a rota four on four off shift pattern, alongside another Housing Night Worker, ensuring young people at the service have non-judgemental, objective at night, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and knowledge
- Experience of working in a customer facing environment, remaining calm and solution-focused when dealing with challenging behaviour
- Basic understanding of the support needs of young people and/or adults at risks
- Understanding of the impact of trauma on others, and the ability to work with a strengths-based approach with people who may be in distress
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and Health and Safety check lists
- Basic knowledge of good safeguarding procedures in relation to young people and/or vulnerable adults, and the ability to maintain professional boundaries (training provided)
Skills and abilities
- Ability to communicate clearly both verbally and in writing for appropriate record keeping (vital for handover to colleagues working day shifts)
- Good interpersonal skills and ability to build and maintain strong relationships
- Ability to work lone work, work autonomously, and use own initiative, as well as being part of a team
- IT skills, including proficiency in MS Office 365 package, as well as healthy and safety and client management systems (training on YMCA DLG systems provided)
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately
CLOSING DATE: Sunday 11 May 2025 at midnight
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
We believe every young person has the right to discover their potential.


The client requests no contact from agencies or media sales.
We are recruiting for a Housing Advocate to join our team in Hertfordshire; the scope on this job involves….
Job Title: Housing Advocate
Location: Hertfordshire
Salary: £28,104 per annum
Contract type: Full-time, Permanent
Hours: 37.5
This is a new and exciting role in Refuge, the post holder will be embedded within district borough housing teams to facilitate dual working that will ensure that survivors’ safety and housing needs are met. The housing advocate will be collocated within the council offices of their designated area to help facilitate -
- Close working relationships with Housing colleagues
- Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
- Specialist support for survivors at the moment of crisis
- Provision of advocacy; supporting survivors to access safe accommodation
- Joint working with the IDVA or Domestic Abuse Outreach services to ensure all the survivors’ needs are met.
This recognises that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.
You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Closing date: 9.00am on 28 April 2025
Interview date: 6 May 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the project
The proposed service Kineara aims to provide is a Community-Based Housing Advice and Support Service for lone parents living in TA (Temporary Accommodation) and to provide a prevented service that advice and support lone parents living in PRS and social rented accommodation, where their tenancies is insecure.
This service will address urgent housing concerns, provide essential advice, and offer tailored, intensive support for those with complex needs. The project will focus on delivering maximum reach through our outreach while maintaining smaller 1:1 caseload for high-needs cases.
About the role
We are looking for an experienced, motivated and compassionate community -based housing advice and support worker. This role involves conducting community drop- in surgeries which will be delivered across Lambeth Schools, Children’s Centres, Community Groups, GP practices and
Housing Advice Surgeries offering face-to-face housing advice, legal support (where necessary), and signposting to additional service.
You will have experience of working with families and individuals with complex needs. You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change. You will have excellent interpersonal skills, knowledge of housing policies and tenants' rights, experience of delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity and inclusion in all aspects of work. To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
Strong partnerships will be essential to the project’s success. Building on relationships developed through the Homeward consortium, you will work closely with local schools, Lambeth Council, children’s centres, community organisations, and legal advisors to ensure meaningful signposting and wraparound support for families.
The successful candidate will work with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. In this role, you will be working in partnership with community organisations and the council to coordinate tailored support for each client to address their housing issues. The objective of the programme is to provide advice and support to clients who have problems related to their housing and to improve wellbeing and awareness of tenancy rights and housing polices.
About Kineara
Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Breaking barriers to secure housing, education and employment

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Resident led social housing association is looking for a Director of Finance
- An opportunity to join a sector leading organisation
About Our Client
Phoenix is a housing organisation with a difference. All housing associations talk about resident involvement. We live and breathe it every day.
We believe this is our core strength and it's helped us earn a wide range of accolades and awards.
We're based in south Lewisham, London, and are proud to be building new homes in our area. We've grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800.
Our new corporate plan will help us deliver on our vision of 'together we are building a better future for our Phoenix Community', supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes.
We are the first resident-led housing association in London. Our model empowers tenants and leaseholders to take a central part in decision-making and become shareholding members. Our Management Board is led by our Resident Chair, there are five other resident Board members, four independent members and two Councillors.
We encourage all residents to get involved with Phoenix, to influence direction, services and future priorities.
We support local community initiatives to improve the environment and quality of life for everyone who lives and works in south Lewisham
Phoenix Community Housing has an exciting opportunity and are looking for an Executive Director of Finance to join the forward-thinking and customer focussed Executive Team.
You will be responsible for ensuring that Phoenix complies with all financial regulatory requirements, and that supports the delivery of the Board's strategic objectives.
This role combines the Finance, Procurement and Commercial teams at an exciting time as Phoenix looks to strengthen its strategic approach to tackling the issues faced by the sector and to deliver the homes and services our residents need to build a better future for our Phoenix Community.
This is a unique opportunity to work for an organisation that is truly resident led, ensuring that the resident voice informs all business plans and strategies.
Following a recent restructure, this role requires a hands-on forward-looking Director of Finance, who will embed a business partnering, value added culture within the Finance team.
Job Description
Key responsibilities
- Financial stewardship - Leading business critical functions: treasury, business planning, financial accounting and processing services, procurement and commercial; strengthening Phoenix's financial position leading to the ongoing protection of its viability and investment standing
- Customer driven decisions - Being instrumental in overseeing the use of financial insight and feedback to continue supporting a customer-led approach to effective decision making
- Risk and assurance - Ensure all risks are identified, removed, minimised or balanced with appropriate rewards, and monitor risk mitigation strategies, ensuring all future plans are robust, tested and appropriate
- Treasury management - Effective negotiation and relationship-building with lenders and other bodies to obtain funding at the most beneficial rates for Phoenix, working in partnership with the Chief Executive and Executive Team.
- Procurement - Develop and deliver procurement strategies that ensure Phoenix meets all legal requirements and achieves value for money, and that are aligned with the Corporate Plan and other corporate strategies.
- Commercial - Delivery of commercial strategies that maximise income for Phoenix while aligning with our ethos and values, and with our community investment activities.
The Successful Applicant
What you will need
- Leadership - Executive experience or held a senior management position with regular exposure to the Executive Team. Leading a finance and treasury team with the ability to lead and inspire a diverse workforce
- Strategic thinker - demonstrate a cross-organisational solution focused approach, having had exposure to boards and committees, helping drive organisational change.
- Qualified accountant - CCAB or equivalent qualified accountant with a proven track record of achievement
The ideal candidate will have worked in social housing or other relevant industries.
Phoenix Community Housing is a customer led organisation that truly knows how to put the customer at the heart of everything they do. This is a unique opportunity to work for an organisation that is well-run, customer-focused, and committed to continuing to serve its local community.
What's on Offer
£139,943 plus excellent benefits
Closing date for the role is 6 May 2025.
Contact
Elizabeth Campion
Quote job ref
JN-042025-6721293Z
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
About Us
Hibiscus Initiatives is a feminist and anti-racist, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to women in contact with the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised migrant women in prison, in the community and in immigration removals centres.
Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with Black and minoritised migrant women to make sure their expertise is recognised by those making policy decisions.
We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or violence against women and girls.
Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.
We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.
About the Role
We are now recruiting for a Housing Advice and Case Worker to provide expert and specialist housing advice and support to our policy and case work teams, especially as it relates to Black and minoritised migrant women with housing needs affected by the criminal justice and/or immigration systems.
The post holder will divide their time equally between our Policy and Public Affairs team and frontline services work. As housing lead, they will be responsible for building and maintaining relationships with external stakeholders, producing and delivering training and other resources, and will work alongside the Policy and Public Affairs team to ensure the smooth running of our Safe Housing for Migrant Women project. The successful candidate will act as a source of specialist advice to our frontline staff regarding the housing rights and needs of our service users, and will provide urgent community casework support to women with housing needs referred internally from other Hibiscus Projects. The post holder will also support a caseload of a least five service users, providing holistic support and advocacy to empower women to rebuild their lives.
This will include supporting women to participate in education, training, providing outreach support, ensuring the women they work with have a clear understanding of their rights and obligations and how their immigration status may affect their rights to housing and work.
The Housing Advice and Case Worker will play a key role in facilitating communication between the Policy and Public Affairs and frontline teams, maintaining accurate records to support with monitoring, reporting and evaluation of Hibiscus’ Projects. In particular, they will support the collection of data, case studies and qualitative feedback to inform the Safe Homes for Migrant Women project and evaluation.
They will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.
[This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010]
[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised]
Salary
£30,000 (FTE)
Team
Services
Policy and Public Affairs
Duration
Until 31 March 2026
Hours
Full-time (35 hours per week)
Location
Hibiscus’s London office at least two days a week, with occasional travel across London, as necessary. Flexible working arrangements available for the remaining days.
Reporting to
- Services Manager
- Head of Policy and Public Affairs
About you
We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or violence against women and girls. We are looking for someone who is motivated and passionate about the housing rights of Black and minoritised migrant women. You will need knowledge and significant understanding of the challenging reality of the housing and how Black and minoritised women can best gain access to relevant housing offerings.
The successful candidate will have experience working in the housing sector or providing housing advice/advocacy to groups subjected to marginalisation and an in-depth knowledge of relevant housing legislation, policy and practice, especially as it relates to Black and minoritised migrant women. The candidate will have experience of working in partnership with statutory and non-statutory organisations, and proven ability to engage and influence a range of stakeholders, while working collaboratively and positively with service users and colleagues.
The candidate will have direct frontline experience working with women with complex needs such as insecure immigration status, criminal justice system involvement, or violence against women and girls, and be confident in facilitating workshops, developing training and collating case studies using trauma-informed, feminist practice.
They will have excellent written and verbal communication skills, attention to detail and a proactive approach to working. They will have a clear and demonstrable understanding of one of more of Hibiscus’ key work areas – criminal justice, immigration and migrants’ rights, racial justice, and/or violence against women and girls.
How to apply
Please follow the 'How to Apply' link indicated below.
You should download the Job Description and carefully read through the application form and information provided regarding the role and person specification.
Please note we will not accept CVs or Cover Letters.
Closing date
Tuesday 22nd April at 9:00am
Interviews
We will notify candidates invited to interview on 28th April
Please note that we may close vacancies early if suitable candidates are found and/or a sufficient number of candidates have applied. Therefore, if you are interested, please submit your application as early as possible.
If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.
If you do not want Hibiscus to retain your application on file, please state so in your email.
Hibiscus enables Black and minoritised migrant women interacting with the immigration and criminal justice systems to rebuild their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a career move where you can use your housing experience and customer service skills to help create homes and schemes that we can all be proud of? Join us as a Housing Assistant.
At Sapphire Independent Housing we are on an exciting journey. We have grown the business, expanded and diversified so that we can deliver much needed accommodation and services in London and Hertsmere.
Now we’re seeking a Housing Assistant to deliver a responsive and proactive housing management service at Bethany House, our female scheme in Islington – as well as contributing to initiatives that enhance our services for tenants and residents in permanent and temporary accommodation.
You’ll be expected to provide a customer focused letting service to all prospective and new tenants and to liaise with tenants on housing management issues. Your responsibilities will range from reception and office admin duties to housing management functions, including rent collection. This will include managing post and visitors, overseeing all contractors coming into the building, dealing with emergency situations and liaising with the team to ensure all tasks are covered and completed.
We’re looking for:
• Proven experience in supported housing, with knowledge of welfare benefits, rent collection and identifying maintenance/repair issues.
• Proven experience in customer service and handling complaints.
• Experience of IT systems and Microsoft Office applications.
• Experience of administration and office systems.
• Good standard of education, with ability to communicate effectively, verbally and in writing.
• Ability to organise and prioritise your work, to meet deadlines and targets.
• The flexibility to work in a small team in a small organisation, with team spirit, good judgement and practical problem solving.
• Understanding of working in a diverse environment.
This is an excellent opportunity to join an Investors in People Gold employer – a supportive business that encourages employee development and growth from within.
We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance.
Appointments are subject to Sapphire Independent Housing receiving an enhanced DBS check which we consider acceptable.
Sapphire is a charitable registered housing provider. We welcome all applications and value diversity in our workforce.
If you would like to be considered for this post, you can apply here.
Closing date: Monday 28th April 2025
Please email your CV and application form via the apply now button.
Sapphire's mission is to provide homes to improve lives and enable people to live independently.
Job Title: Domestic Abuse and Housing Support Worker
Location: Pathway Project Lichfield Office Based
Salary: £ 24,347 Full time equivalent – Actual salary is £19,478
Hours of Work: 30 Hours per week (over 4 or 5 days)
Responsible to : Team Leader – Outreach Team
This role is open to women only
The postholder will require a driving licence and access to a vehicle to undertake this role.
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.
We offer a range of support services and run two refuges in confidential locations.
We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.
Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.
We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.
We support victims in their journey to become survivors and offer specialist counselling, advocacy and care to all who need us.
Pathway Project believes in working as a cohesive team and are service user led.
Our helpline is access to all and is open 24 hours a day, 365 days a year.
Why work for us?
Pathway Project is an inspiring and caring place to be, we are a charity with big ambitions and huge energy.
We have a string belief in staff development and are currently evolving a bold new strategy and a passion for excellence in service delivery.
Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
- 25 days paid leave plus statutory holidays (pro rata)
- A competitive pension scheme
- Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
JOB SUMMARY
She will be responsible for the co-ordination of an effective support plan for clients dealing with issues around domestic abuse and housing.
She will provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long term safety, risk reduction and recovery.
She will be responsible for the co-ordination of an effective support plan for adults dealing with issues around domestic abuse. She will provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long-term safety, risk reduction and recovery.
She will ensure that they are informed of the full range of emotional, practical and referral options that are available to them, and to facilitate access to this support, both internally and externally.
This support will be based in the community, including client’s homes where risk appropriate, and the Hope Centre and will involve utilising all of Pathway Projects available services, as well as referring into other appropriate agencies.
.MAIN DUTIES
· To work as part of the outreach team in providing information, support, guidance, advice, signposting, emergency accommodation and resettlement help for adults experiencing or escaping domestic abuse.
· To support the aims and principles of Pathway Project in empowering and supporting adults who have experienced domestic abuse to make their own decisions and take control of their own lives.
· Take all possible steps to ensure the safety and confidentiality of the users, staff and management of Pathway Project.
· To take referrals for people affected by domestic abuse and housing issues, and provide preventative and risk reducing work with regards to both the domestic abuse and housing.
· To provide a multi-agency approach to support and wellbeing for clients.
· To provide non-judgemental, one to one emotional and practical support to clients accessing the service.
· To provide advice and guidance on the full range of services, options and legal remedies open to them.
· To complete risk assessments, and develop risk management plans to address the risk of harm, including referral into MARAC where appropriate.
· To undertake safety planning with clients, that addresses all areas of risk, with the focus on risk reduction.
· To complete needs assessments and individual support plans with the client to ensure their emotional and practical support needs are being met
· To provide support to clients, alongside colleagues around registering as homeless, bidding on properties, attending appropriate meetings, applying for grants, budgeting for necessary items and necessary life skills for maintaining a property.
OUTREACH DUTIES
· To provide support to adults in the community, at the centre and their own homes, around physical, emotional, financial, sexual and social abuse.
· To provide emotional support and, where necessary, signpost to appropriate counselling provisions.
· To provide practical support and advice around welfare benefits, housing, debt relief, substance misuse, training, employment, mental health and legal issues, including the use of signposting to other appropriate members of staff and agencies.
· To provide advocacy and liaise with other agencies on behalf of the client where appropriate and necessary.
· To attend multi agency and professionals meetings to represent the needs of the client and Pathway Project.
· To attend appointments with the client where required, and if necessary help with the completion of paperwork, including legal documents.
· To attend court with the client where required.
· To promote the work of the project through training, presentations and representation at meetings.
· To assist with the setting up and maintaining of local support networks.
· To assist with the delivery of client support groups where appropriate.
GENERAL
- Manage a caseload of appropriate to the number of hours worked.
- Maintain, update and keep accurate and factual case records.
- Follow procedures and protocols with other services so that the safety of the service user is kept central to any process.
- Keep other relevant agencies informed about important changes in service user’s situations, within information sharing protocols.
- Develop and maintain effective communication systems with key partners including housing, Police, CPS, court service, social services, education, health, victim support, witness service, voluntary sector organisations, CAFCASS.
- Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary.
- To ensure that the security of sensitive data is maintained and complies with the policies, procedures and guidelines of the organisation.
OTHER
· Any other duties the CEO or Board of Trustees consider appropriate.
· The post holder must have a commitment to the aims of the Pathway Project, and uphold all agreed policies and procedures.
Person Specification
Essential
Ability to drive with a clean driving license and access to a vehicle.
Confident and eloquent speaker and networker.
Ability to write clear and concise reports and case notes.
Experience of Housing issues and supporting adults with Housing queries.
Experience of or the ability to work with challenging individuals or situations.
Experience of supporting clients in any form.
Has an understanding of the issues facing domestic abuse victims.
Experience of working with vulnerable clients.
Experience of multi-agency working.
Experience of and an understanding of Safeguarding practice.
Desirable
Confident presenter.
Ability to write and deliver workshops to groups of adults.
Ability to manage a diverse caseload and manage competing priorities.
Experience of Domestic Abuse or worked in the domestic abuse field.
Knowledge of working in the third sector.
Ability to manage a crisis situation and remain calm and in control.
The ability to use initiative and be self directed in their work.
The ability to maintain professional boundaries and yet still build a rapport.
Being self motivated and able to generate connections and network locally to further the work of Pathway Project.
Please complete the application form and attach a CV along with a covering letter.
The client requests no contact from agencies or media sales.
Are you looking for a new challenge and a genuinely rewarding role?
We are seeking a dedicated and empathetic Support Worker to join our Stopover Supported Housing team in Brighton & Hove.
Stopover provides the only female-specific supported housing for young women in Brighton & Hove and West Sussex. The service offers a pathway from high to low levels of support, giving young women aged 16–25 a safe and stable environment in which to rebuild their lives and move toward independence.
You will work within our medium to high-level support projects, supporting young women who have often experienced trauma, abuse, mental health challenges, and housing instability. Your role will be to build consistent, trusting professional relationships and support residents in developing confidence, life skills and resilience.
Why Join Impact Initiatives?
Support for You
We understand the emotional demands of this work, and we prioritise the wellbeing of our staff. All team members receive:
· Regular wellbeing and reflective pathway sessions with an external psychologist
· Supervision and restorative circles facilitated by external professionals
· A supportive, experienced team environment where your voice is heard
A Healthy Work-Life Balance
Our structured rota is designed to support wellbeing and predictability:
· Work 3 days on, get 1 day off
· Work 4 days on, get 2 days off
· Alternate weekends off guaranteed
· Paid sleep-in shifts included
Room to Grow
There are clear progression opportunities within the team. Many Support Workers go on to become Senior Support Workers and develop specialisms in housing, safeguarding, or youth leadership.
A Role with Real Impact
This is a varied and enriching position. No two days are the same, and the effect of your work is often visible in short timeframes. You’ll be part of a team that makes a tangible difference in the lives of young women, every single day.
We’re Looking for Someone Who Can:
- Build trauma-informed, empowering relationships with young women aged 16–25
- Support residents to access education, employment or training
- Assist with personal and emotional matters such as health, relationships, and wellbeing
- Co-facilitate life skills sessions and support group activities
- Work within safeguarding, risk management, and confidentiality frameworks
- Work flexible hours on a rota that includes evenings, weekends and sleep-ins
Who You Are:
- You have experience supporting young people or vulnerable individuals
- You understand trauma-informed care and are committed to inclusive, non-judgemental practice
- You’re emotionally resilient, calm under pressure, and a strong team player
- You’re confident using IT systems and can maintain accurate, professional case records
- You’re reliable, flexible, and passionate about improving young lives
Want to Get a Feel for the Job?
We welcome informal conversations and visits to the service. Pleaese us for a chat or to arrange a visit to our main project.
Additional Information:
- This post is open to female applicants only, as being female is considered a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
- This post is exempt from the Rehabilitation of Offenders Act 1974 and subject to an Enhanced DBS check.
- We regret that we are unable to sponsor applicants who do not already have the right to work in the UK.
- All interviews will be held in person – we are unable to accommodate virtual interviews.
Closing date: Monday, 28th April 2025
Interview dates: Week commencing Monday, 5th May 2025
When writing your supporting statement, please think about how your experience, skills and abilities help you to meet the criteria specified in the person specification. It is important to provide evidence of what you say with examples. Please specify your own experience and not the general work of your office or project. As well as your previous work experience, please tell us about other relevant experience such as community, voluntary, leisure and other interests. Please include any other skills and abilities that could help you do the job. Please note, we place a great deal of emphasis on equal opportunity, so you should ensure to address relevant equal opportunities issues in your statement.
Are you passionate about making a lasting difference to the lives of vulnerable adults in Oxford?
This post is offered as a fixed term contract until 1 January 2026, or a secondment for internal applicants.
Housing First is an innovative approach to supporting the most excluded and hard to reach clients. It focuses on finding housing first; and then addressing the issues that have contributed to an individual’s homelessness.
The Oxford Housing First service aims to support hard to reach clients with complex needs; by sourcing independent tenancies and providing intensive support into long term accommodation. By adopting a flexible, creative and personalised approach, the service aims to support individuals to manage their tenancies in the community and rebuild their lives.
In the role of Housing First Worker, you will work 9-5 hours Monday Friday; working with a person centred approach to support clients in their own homes as well as in the community.
- You will be responsible for managing a small caseload of up to 7 clients' day to day, delivering ongoing and intensive support to help people set up their home, with the overall goal of supporting them to sustain their tenancy and achieve individual goals and aspirations.
- You will develop the skills to build and maintain effective relationships with local partner agencies to support clients throughout their recovery.
About you
We are always on the lookout for passionate people to join us who can work with a proactive and flexible approach. If you have a genuine desire to support people to transform their live you don’t need to have direct experience to succeed in these roles.
- If you have good communication skills, with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services and an interest in developing skills and knowledge to support clients we encourage you to apply!
- We will provide support and supervision to help you work independently and comfortably as a lone worker to support clients and effectively manage your own caseload.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 28 April 2025
Interview and assessments on 7 May 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits