Housing Management Jobs
We are seeking an enthusiastic, creative individual to join an exciting, busy and dynamic support team. If you want to make a difference to the lives of the people we work with, we would love to hear from you.
About the role:
The RSAP (Rough Sleeping Accommodation Programme) Lead Worker will provide support to individuals, who have a history of Rough Sleeping, following them being accepted into the RSAP ‘move-on’ programme.
The Lead Worker will provide intensive, holistic, strengths-based, trauma-informed, flexible and responsive support to individuals accessing this service as well as work alongside external agencies to help ensure they are linked into the local community such as activities and groups which offer health, wellbeing and Education, Employment and Training (ETE) opportunities.
The Lead Worker will provide support to the Team Manager to manage referrals coming into this element of the service and lead on assessing the individual. Working within SHP’s policy and procedural framework, the worker will carry out a comprehensive assessment of needs and risks in agreed timescales. On-going high quality support plans & risk assessments will then be drafted and reviewed on a regular basis.
You will be working to upskill the client to manage their accommodation and feel ready to move on from the RSAP property into fully independent housing, within 2 years where possible.
About you:
You will possess the relevant knowledge and experience, including:
- A level of experience and understanding of provision of services to people within the areas of offending, mental health, homeless people with complex needs & a history of substance use;
- A good and current understanding of safeguarding issues and procedures;
- Experience of effective liaison with social care, health, housing and criminal justice agencies;
- Experience of writing client records, completing monitoring materials and contributing to project evaluation;
- A significant level of experience, practise and understanding of the principles of risk and needs assessment, planning, goal setting, and reviewing;
- An understanding of the importance of professional integrity in relationships with clients, peers and other relevant professionals.
You will also bring the relevant skillset to the role which includes:
- The ability to find ways to develop relationships with people who find it difficult to engage, and to engage and work with clients who may have a low level of interaction with services and who may be sceptical about their value;
- Engaging with a wide range of professionals, some of whom may have very different approaches to problem solving through a multi-agency approach, and advocating to agencies on behalf of the service and its clients;
- Providing information and advice to clients about the options available to them, with the aim of empowering clients to make informed decisions;
- To be self-servicing in the use of the computer to create letters, minutes and key work notes and to send and receive emails;
- Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs;
- A resilience and determination to overcome obstacles and find creative solutions.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: 9th July 2024 at Midnight
Interview date: 18th July 2024
This post will require an Enhanced DBS check to be processed for the successful applicant.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
The client requests no contact from agencies or media sales.
Tenant Liaison Officer
We are looking for a Tenant Liaison Officer to join the team in this remote/hybrid working role.
If you are passionate about working with spinally injured people to help them achieve independence and integration, then apply today!
Position: Tenant Liaison Officer
Location: Stanmore/Hybrid or remote working (some travel will be required)
Job type: Permanent
Hours: Full time, 35 hours a week
Salary: £29 - £33,000 per annum
Closing Date: 4th July 2024. Please note that shortlisting will be taking place on a rolling basis, so apply early to avoid disappointment.
The Role
Amongst the services provided by the charity are Independent Living advice, provision of Assistive Technology, Welfare Benefits, Money Matters, Housing Advice and Accessible Housing.
As Tenant Liaison Officer, you will take responsibility for the day-to-day management of the organisations houses and supporting the Housing Manager in the operation of the service when required. You will also oversee compliance and manage the Housing Volunteers.
About You
You will have experience in a housing role, particularly property maintenance. Excellent time management, communication and IT skills are crucial in this role.
The ability to work on multiple projects with conflicting priorities is essential as is having a good grasp of financial process and strong team-working skills.
The Organisation
Every four hours, someone is paralysed by a spinal cord injury. Join a national charity that provides practical support to those affected and the Supported Housing Programme, which a key service.
You may be interested in this role if you have experience in the following roles Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor (Homeless Prevention), Homelessness & Housing Solutions Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Junior Housing Advisor, Senior Housing Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Development Manager
35 hours per week
£36,000 PA
3% contributory pension
25 days holiday pro rata per annum in addition to public holidays.
The post-holder will be based at Headway Surrey’s centre, at Headway House, 21 North Road, Guildford, GU2 9PU. Occasional remote working may be offered either permanently or ad hoc with the CEO's prior agreement.
3 months probation
On the job training will be provided at all times to help develop your skills and knowledge.
After successful completion of probation, the post holder will be required to undertake a self-study Brain Tree Training Course, called Cognitive Rehabilitation for Professionals which will be paid for by Headway Surrey. Assignments, exercises, and self-tests are included throughout the coursework—some of which are mailed or emailed to a course tutor for feedback. Headway Surrey will provide 2 hours a week paid study time. The course should be completed within 6-12 weeks.
Training on Headway Surrey’s CRM database, Charitylog will be given.
A clean driving licence must be held. Car mileage allowance for travel to meetings in connection with work
JOB PURPOSE:
The main purpose of the role is to:
- Be part of Senior Management Team (SMT), attending weekly SMT meetings.
- Lead the development of an income generation strategy and the development, implementation and monitoring of income generation plan, including all fundraising initiatives, grant applications and other initiatives.
- Work with the Services Manager to obtain metrics on existing services and Finance Manager for costings and make recommendations to CEO to continue, modify or stop services.
- Work closely with the Services Manager to develop new services, including detailed market strategies and pricing plans. Obtain funding to implement new services.
- Develop Marketing & Communications Plan; implementation, collateral, brand, generate and nurture leads.
- Identify new prospects and collaborations and implement.
- Oversee social media and website activities
- Networking and build external relationships, to benefit key strands of income generation, client referral and volunteer support
- Manage hospital Link Worker and connected volunteers.
- Development of Fundraising Plan; development of all fundraising initiatives and grant applications; implementation and monitoring of grant applications and fundraising initiatives. Liaise with freelance fundraiser.
- Produce, monitor and review performance metrics and income for use with fundraising and marketing.
- Deputise for CEO as and when required
The Business Development Manager will play a key role in achieving Headway Surrey’s objectives to achieve our vision and mission:
Vision - To be known as the go to place for acquired brain injury in Surrey. Supporting people in Surrey from all circumstances with traumatic and acquired brain injury, their carers, and families, are supported to improve their quality of life by optimising recovery and maximising independence.
Mission – Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury throughout Surrey.
Experience:
- Proven track record of success in business development, sales, fundraising and marketing.
- Proven track record for generating revenue through new business development.
- Proven track record of managing fundraising staff and volunteers to securing funding.
- Experience of writing and implementing Fundraising, Marketing and Communication Plans.
- Experience of building effective and productive relationships with a range of stakeholders, preferably spanning the voluntary, corporate and statutory sectors.
- Successful track record of staff and resource management experience in delivery objectives.
- Proven ability to engage and influence at senior level.
- Experience of representing and promoting organisations in public forums and meetings with internal and external stakeholders.
- Experience of building partnerships – developing and maintaining successful working and business relationships with stakeholders and clients.
- Experience of project planning and delivery, including monitoring and evaluation, and working to targets.
In addition, experience of speaking and presenting to stakeholders.
INITIALLY
To undertake an induction program given by the CEO. Observation of sessions, training on CRM, telephone system and other processes/systems.
OTHER TASKS
To provide occasional support in the wider administration duties of the organisation as directed by the CEO.
Headway Surrey is an equal opportunity employer. Employment is based solely on a person's merit, skills, experience and qualifications directly related to professional competence.Applications from individuals are encouraged regardless of disability, age, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
How to apply
For an informal telephone discussion ring
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Application Instructions
To apply, please send your CV and a short email, highlighting anything that will support your application to show why you are a great fit for our job.
No closing date: Position needs to be filled as soon as possible. 2 interviews (1 on zoom and 1 at the Guildford centre), references, DBS check.
Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sonrise Services International is a Charity that supports Christian workers in the UK and throughout Europe. The Facility Manager will be an integral part of a team that is dedicated to the training experience of Christian workers around the globe.The Facility Manager will provide part-time maintenance support for the building, grounds, guest house, properties, and overall functions of our training centre located in Redhill.
As the Facility Manager, you will work with a Logistics Team that serves the Redhill Global Training Centre, a place for enrichment and training in Christian Ministry. The Facility Manager will also be available to tend the guesthouses and other Sonrise Services properties as needed. We are looking for a skilled, dedicated, and service-oriented person to join our team at the Training Centre. See attached PDF for a more detailed look at the Facility Manager job description.
Location: Redhill, Surrey
Start Date: Summer 2024
Hours: Part-Time (20-25 hrs per week)
Salary: £20,000
Skills Needed:
•Good communicator
•General maintenance and construction knowledge
•Decision making skills
•Problem solving skills
•Adaptability
•Proactive Thinking
•Time management skills
•Enjoys working with others
The client requests no contact from agencies or media sales.
Hours: Full time
Contract: Permanent
Benefits:
- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Location: London - flexible working arrangement can be agreed with the line manager.
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Board Secretary to support the NHF board and committees. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in a role proactively supporting and providing secretarial services to the board, as well as working autonomously? Want to work in an exciting and dynamic organisation?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- You’ll support the board and work closely with the chair of the board and chairs of the committee’s.
- You’ll organise board and committee meetings, including away days, and ensure that minutes are typed and distributed in a timely manner.
- You will also play a key role in responding to general queries from board and committee members.
The successful candidate:
The successful candidate will be able to demonstrate:
- Strong organisational and prioritisation skills.
- Good communication skills.
- Good written skills and the ability to take accurate minutes.
- Skills required to use own initiative when appropriate.
- A commitment to put members at the heart of everything we do.
- A strong commitment to creating a work environment that is equal, diverse and inclusive.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.
Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 14 July 2024
Interview date: TBC
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ideal candidate will have relevant qualifications and/or equivalent experience and demonstrate a commitment to
continuous learning and professional development.
The post-holder will be responsible for:
- Taking a lead within our income generation function and working in close collaboration with our CEO to manage/deliver our fundraising strategy.
- Maintaining a portfolio of corporate donors/strategic partners to meet annual income goals.
- Designing, developing, and delivering training programmes tailored to our stakeholders' needs.
- Serving as a member of Sahir's Senior Leadership Team, contributing to strategic planning and decision-making processes to enhance the overall impact and effectiveness of our services.
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
The client requests no contact from agencies or media sales.
Hours: Full time – 35 hours per week
Contract: Fixed term until 17.01.25
Benefits:
- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Location: London/Bristol - flexible working arrangement can be agreed with the line manager.
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Policy Officer, who will work to support our policy team to develop high quality, relevant, evidence-based policy. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in providing support to a hard-working team and helping to develop policy positions that protect the interests of housing associations?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- Providing support to the team in engaging with member housing associations to identify and respond to the key opportunities and challenges facing them now, and in the future.
- Undertaking evidence gathering and analysis to support policy development.
- Contributing to policy development, including by drafting text for briefings or consultation responses, and taking forward elements of policy projects with support from colleagues.
- Supporting the running of policy team meetings and events.
The successful candidate:
The successful candidate will be able to demonstrate:
- Experience of delivering excellent customer service and giving accurate advice/information in a timely manner.
- Knowledge of or interest in housing and social policy.
- Knowledge of or interest in the policy development process.
- Ability to communicate in writing and verbally to different audiences.
- Ability to bring together and summarise information from different sources.
- Excellent administrative skills with the ability to prioritise, multi task and meet deadlines.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.
Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 8th July 2024
Interview date: week commencing 22nd July 2024
We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Campbell Rd Young Peoples service provides support and housing for 55 young people in Tower Hamlets that are either leaving care of affected by youth homelessness. The Support Worker role will be to manage a caseload of approx 7-10 young people .You will be expected to deliver positive outcomes for all our young people and support them to reach independence, keep safe and maintain their tenancy's. Aside from support workers delivering support there is a strong element of housing management associated wit this role, for example managing rents, raising/monitoring repairs and health and safety.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Building supportive, trusting relationships with customers
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Supporting key customers to set personalised goals in the form of a Support Plan
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
for the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Passionate about improving outcomes for young people from a range of backgrounds
Confident to assess and manage risks associated with our customers, with an attitude of positive risk taking
Highly competent in advocating for young people, working with other professionals to get the best outcomes
Highly organised and able to meet deadlines and targets on written work and practical tasks
Committed to working in a person-centred way with complex young people, using creative strategies to achieve results
Adept in providing support with daily living activities such as budgeting, cooking, or attending appointments in the community
Highly flexible with a "can do" attitude
Committed to supporting young people to maintain a healthy living environment, and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Willing to work on a rota basis, including evenings and weekends.
Excited to take on new challenges, including managing and developing various projects across the service.
Wanting to develop and achieve in your career
What you'll bring:
Essential:
N/A
Desirable:
- Experience working with young people
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Prospectus is pleased to be working with a homelessness charity based in Newham, whose mission is to provide support to people who find themselves sleeping rough in East London. They do this by providing a safe and welcoming place to stay, and offering support through the provision of personalised support, educational and life skills opportunities. They are now seeking a Service Manager, to oversee their Intensive Support Service (ISS) , on a temporary basis.
As Service Manager, you will have overall responsibility for the day-to-day development, management, and service delivery of the Intensive Support team, that supports around 50 service users with complex needs, leading, supporting and motivating a team of 7. You will develop practice based on a trauma informed approach, review referrals, and ensure that new Core residents are properly assessed. Supporting the Deputy Manager, you will set team standards, ensuring that monitoring and evaluation regularly takes place, and maintain up to date knowledge in all areas of support, including but not limited to housing law, welfare rights, EEA national eligibility and entitlement, immigration law, substance misuse, mental health, local authority guidance and in homelessness provision.
To be considered for this role you will have significant experience of working with vulnerable adults with complex needs, as well as experience of leading a specialist service delivery team in either a supported housing, advice, homelessness or other relevant environment. You will also have case management experience and be able to deliver best practice with regards to needs assessments, high quality personalised support or advice services to vulnerable adults, including people with complex needs. You will have knowledge and understanding of the housing and support needs of single homeless people and be able to work in a fast paced, high-pressured environment.
If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.
Please only apply if you are available to start asap or have no more than a 1 week notice period. You will also be required to hold or undergo an enhanced, adult workforce, DBS check.
Please note this is a full -time role, Monday-Friday, 37.5 hours per week. The role will be based on site, with the potential of working from home for 1 day per week.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
We're looking for a kind, compassionate and resilient Support Worker to join our RBKC Complex Needs service in Kensington.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a support worker in RBKC complex needs services, you will work with a variety of support needs, working between our different services to ensure that person centred support is provided to all of our customers. Our aim is to ensure we work in a psychologically informed way to bring excellent support to our customers. To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
For a full job description, please visit our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Approachable and open behaviour
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential: Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable: Experience working in homelessness
About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Service Lead
Job type - Full -time
Hours - 35 (plus 5 hours paid lunch break)
Salary - £35,235 per annum
Location- Caunton Avenue, Nottingham
Are you a person-centred leader who thrives on getting the best results possible?
Do you hold a passion for empowering young people who have multiple, and complex needs due to their experiences to achieve self-actualisation?
Do you have experience of leading supported housing services, with proven experience in safeguarding in a supported housing environment?
If so, we have an exciting opportunity for a Service Lead to join us, managing our Nottingham Young Person Supported Housing Service based in Nottingham City; providing accommodation and support to 80 young people.
To be considered for this role you must have the following requirements: -
·be able to demonstrate extensive knowledge of supported housing services and /or housing management services to a range of service user groups presenting with a range of complex needs.
·be able to prioritise tasks effectively; ensuring the team are supported, Service Users needs are prioritised and contractual KPI’s are met.
·You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies.
·You will need excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills.
Be confident in quality risk assessment, risk management and provision of holistic support.
We are looking for:
Someone who can lead and manage a team of Support Workers and Housing Management workers to deliver high quality, effective supported housing services to young people that meet their needs and meet contractual requirements and financial targets. Reporting to the Area Manager.
Duties and responsibilities include but are not limited to:
- Effectively lead and deliver services which comply with the regulatory framework.
- Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets
- Managing the rota and on-call arrangements.
- Lead team by example by upholding Nacro’s values and behaviours and translating those into everyday activity.
- Ensuring safeguarding and risk management is a key part of our support work and that any safeguarding alerts and/or incidents are safely managed. Be the accountable Safeguarding lead for the service.
- Meeting service quality standards and ensuring your team are adhering to all operational and policy standards.
-Ensuring all service user support and safety plans are in place.
- Take responsibility for the communication of organisational and local messages through regular and effective team meetings.
• Set clear objectives and performance targets for each direct report using the appraisal process and monitor through
Car driver needed.
DBS check will be required for this role
For Details of the full role profile please click
For Details of Nacro's excellent benefits click
Please Apply online
If you are seeking a new and exciting challenge then this could be the job you’ve been looking for!
An exciting opportunity has arisen at My Sisters’ House Women’s Centre for a Senior Fundraising and Communications Manager to join our small but extremely dynamic team. Working closely with the CEO, you will play a significant part in shaping the future of My Sisters' House and helping to deliver financially sustainable life-changing services for women, by women.
The client requests no contact from agencies or media sales.
Management Accountant (Qualified)
Salary: £52,500- £56,500
Contract: Permanent
Hours: Full Time
Location: This post is London-based. We have a hybrid working model of minimum 2 days per week (for full time staff) at our King’s Cross office (2 Granary Square, London N1C 4BH).
Who are we?
Art Fund is the UK’s national fundraising charity for art. We give grants to help museums, galleries, historic houses and public arts organisations to acquire objects for their collections, to share them with as many people as possible, and to support research and training for museum professionals. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many individuals, trusts and foundations.
The role
This is an important post for the organisation and as the Qualified Management Accountant you will be responsible for leading the management accounting and financial planning of the charity. The role involves working across the organisation, requiring strong interpersonal skills, to deliver first class management information.
- This is an impactful and broad role, but to give an idea of focus, the core areas of delivery will include:
- Owning month-end processes including complex reconciliations such as membership income
- Produce insightful monthly management accounts, including analysis and commentary
- Lead and prepare quarterly reforecasts
- Provide support and challenge to budget holders
- Lead, with the head of finance, the annual budget process and preparation
- Prepare year-end reconciliations and support with audit
- Be the finance representative on the CRM implementation team (implementation due in 2025) and work closely with the Finance Manager on a potential change in the finance system post the 2025 audit
Key Employee Benefits
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas and an additional day in August.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Cash health plan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 9am on Friday 19 July 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK. No agencies please.
Please note: Upload CV and cover letter into one document and note that any suspected use of AI in relation to answering sift questions will be marked down.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The vacancy
What we’re looking for:
- Do you have experience of working with the public in a customer focused environment?
- Do you have experience of working within a dynamic scheduling environment?
- Are you able to work as part of a team and on your own initiative?
- Do you have excellent time management skills and the ability to prioritise your workload and meet tight deadlines?
- Are you a customer service champion with the passion and drive for excellent customer service?
If so, this role is perfect for you!
Here at Peabody, we have opportunities for two Planning Support Officers to join us on a Permanent and full-time basis at our Pitsea office.
A bit about the role:
As a Planning Support Officer, you will carry out administrative tasks to assist in the delivery of our responsive repairs, and support the PGM planning and operations teams to deliver an effective repairs service.
Some of the key results for the role include:
- Liaise with residents to make and rearrange appointments and allocate to correct resource.
- Help to identify escalations/risks with ongoing repairs and assist planning team to resolve.
- Assist planning team with booking of supervisor visits to properties.
- Ensure our customers are regularly and clearly communicated with, kept up to date on progress and their expectations managed.
- Deal with routine enquiries from external agencies, internal customers and stakeholders in a professional manner within pre-agreed departmental and company timeframes.
You will be required to work from our Pitsea office 4 days per week.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- Flexible and hybrid working (depending on the role)
- Up to 30 days’ annual holiday plus bank holidays
- Competitive salaries that are benchmarked regularly against current market rates
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
Are you ready to apply?
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Planning Support Officer, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.
Closing Date: 15th July 2024
Interviews will take place in person during week commencing 22nd July.
Contract type Permanent
Weekly hours Mon - Fri, 9-5
Are you a Health and Safety Manager looking for a wider range of experience in a complex but very rewarding environment?
The St Mungo’s Safety and Quality team are committed to maintaining high levels of health and safety (H&S) standards, ensuring the organisation meets its legal, regulatory, and contractual obligations while fostering a culture of safety and wellbeing for all stakeholders.
We are now looking for someone to join us as Health and Safety Manager, where you will play a crucial role in ensuring the organisation meets its legal, regulatory, and contractual obligations while fostering a culture of safety and wellbeing for all stakeholders. Key responsibilities will include:
- Oversee relevant policy and procedure, training and advice service across St Mungo’s, ensuring these are reviewed and maintained to meet requirements.
- Organise a programme of audits, investigations, reviews and monitoring against health and safety standards in both a planned and reactive manner and lead a team of Officers and Advisors to effectively deliver this programme of work.
- Facilitate engagement with health and safety activities across the organisation through various channels such as briefings, presentations, and training sessions.
- Provide line management, support and supervision to a small H&S team.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for a proactive, detail-oriented individual who will demonstrate a strong commitment to health and safety standards, possess the ability to effectively engage and train others, and exhibit sound judgment in handling complex situations. You will have:
- Excellent communication skills and the ability to build relationships and influence a variety of different people at different levels.
- Experience of leading health and safety programmes, carrying out audits, investigations, reviews, and monitoring in terms of health and safety.
- Experience of leading and managing staff and motivating them to provide a high standard of service.
- Understanding of the issues faced by people experiencing homelessness and an interest in working for a homelessness charity.
Above all, we are looking for someone who is dedicated to supporting our mission of ensuring the safety and wellbeing of all stakeholders at St Mungo’s.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 5 July 2024
Interview and assessments on: 15 July 2024
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits