Housing Jobs
Do you know your way round online shopping sites like eBay and have a real desire to learn more about e-commerce? Then join Shelter as an E-Commerce Assistant and you could soon be embarking on a rewarding apprenticeship that will enable you to further develop.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
It’s an exciting time to be joining Shelter. There’s a lot of change happening following the launch of our new brand, which has re-positioned the organisation and set the base for us to tackle what has grown from a housing crisis to a national emergency. We currently run a network of around 90 community charity shops across the UK - from small boutiques to large furniture shops. Our online offering has grown rapidly over the past two years, with significant turnover during the Christmas peak, success in the launch and promotion of new goods, plus the launch of our secondhand online shop – and we’re planning to expand further in the near future.
About the role
This is a great opportunity not only to see e-commerce in action, but to help deliver an e-commerce strategy, grow Shelter’s sales of second-hand goods and raise income to tackle the housing emergency. Day-to-day, you’ll be instrumental in supporting the E-Commerce Hub Manager and local area shops to maximise the hub’s financial contribution to support the work of Shelter through the effective management of volunteer, stock and premises. We’ll also rely on you to provide efficient warehouse operations and customer order processes for our online shop and help ensure a safe, clean and bright environment in which to work. Put simply, you’ll play a big part in all aspects of our e-commerce operations, including ensuring they’re efficient and delivery focused and that volunteers feel motivated.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
Self-motivated and well-organised, with lots of enthusiasm and the ability to work both on your own initiative and as part of a team, you’ll have some knowledge of using online sales marketplaces such as eBay. Good communication skills are important too, so you can respond effectively to customer queries and deal with emails and phone calls. You’ll also need knowledge of Microsoft Office. Above all, you’re keen to learn while playing your part in helping to tackle a huge social issue.
Any applications submitted without the supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role.
WithYou is part of a consortium and our team in Milton Keynes is recruiting for a Service Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.
The Service Manager will directly link in with both the Head of Partnerships for WithYou and the Sector Manager, as lead providers, to ensure clear communication and a mutually agreed delivery of service. As Service Manager, you will be responsible for collaboratively leading the team to ensure a high level of performance by meeting targets and KPIs set, whilst creating a supportive and inclusive environment for our staff team. This post requires excellent leadership skills to work innovatively and confidently, supporting staff in high performing recovery work, overseeing quality assurance and safeguarding and with the capacity to work within competing demands and tight timescales.
Safeguarding those we provide our services to, sharing your concerns and putting the right interventions in place is key to the success of this role. You will work with a dedicated team of people, building strong relationships with other agencies to deliver the comprehensive support needed by those using our services. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go.
This is a permanent, full-time role working 37.5 hours per week.
What we're looking for
The most important thing you can bring to this role is clear and inspirational leadership. We’re open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We’re most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You’ll have the support of an exceptional Head of Partnerships and a wider team of experienced and dedicated stakeholders across the organisation.
If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application and a further discussion.
You should also have:
- A track record of successfully working in joint ventures and partnerships
- A proven track record of creating and maintaining a strong performance management culture
- Evidence of placing service users at the heart of an organisation
- Ability to develop and lead a cohesive team
- Ability to interpret evidence and analyse problems to create viable sustainable solutions
- Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact
- Strong communication skills, both verbal and written
A full job description and person specification is available on request.
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.
About us
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.
At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.
We provide a free and confidential service without judgement to more than 100,000 people a year.
We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.
We Are With You.
What we offer
- Competitive salary
- 28 days annual leave, plus bank holidays
- An extra day off for your birthday or a special occasion of your choice
- Enhanced maternity, paternity and adoption leave
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The vacancy
Could you be a Caseworker/Project Worker for vulnerable young people aged between 16 to 25 years? Could you give them the support and guidance they need to get back on their feet and live independently?
The young people we work with have become homeless for a number of reasons – isolation or mental ill health, abusive relationships, substance misuse, involvement in gangs/county lines - their issues are complex so you will need to be able to build strong, trusting relationships so that our customers feel safe and supported.
We have opportunities for Caseworkers/Project Workers at our Ofsted registered scheme in St Albans which provides temporary housing for young people who are experiencing homelessness.
A bit about the role:
As a Caseworker/Project Worker, you will be working with a team of highly motivated, compassionate, and dedicated colleagues supporting a caseload of young customers with complex needs. You’ll need to meet each customer weekly to help them with their goals and discuss their progress. And, when someone’s ready to move on, we'll rely on you to help them access the housing register or look for suitable rented accommodation.
What we’re looking for:
You may have worked with vulnerable young people in a paid or voluntary capacity, maybe as a Youth Worker or in an education setting providing pastoral care. You’re a great relationship builder, who can create trust so that our young people feel comfortable sharing their issues with you, you listen but in a non-judgemental way and you are able to spot signs for concern and act on them.
You’ll also need to be able to work on your own, sometimes dealing with challenging situations and diffusing them to avoid escalation. Is this you?
- Relationship building skills.
- Empathy
- Great listening skills
- Diplomacy and the ability to deal with challenging situations and diffuse them
- Non-judgmental
- Proactive and assertive
This role will require an Enhanced DBS check.
It is essential that you can work 37.5 hours a week, plus up to at least 2 sleep ins each week (which amounts to up to an extra income of up to £7,684.00 per year on top of your annual salary).
Shifts are across 7 days per week, so includes weekends and bank holidays.
Rotas will be issued four weeks in advance and will include working between the hours of 8AM to 11PM, no more than 7.5 hours each day.
Sleep ins will start from 11PM to 8PM.
Please note, we are not a UK licenced sponsor and any sponsorship with another employer is not valid for this
role.
If appointed your job title will be Housing Support Worker.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Sleep in allowance (up to £7,684.00 per year on top of annual salary)
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Are you ready to apply?
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Caseworker/Project Worker - Young People (16-25 years), please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Closing Date: 08 July 2024
Contract type Permanent
Weekly hours 37.5 day hrs (up to 2 sleep ins per week)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Many people are experiencing mental health issues and urgently need support. That’s where our new service and you come in.
Join Richmond Fellowship as a Recovery and Connect Worker and you’ll play a vital role in helping individuals access the support services and opportunities they need to improve their quality of life and ensure that their mental health is improving.
Chester and Wirral pathway is a community based project that will assist people in hospital ready for discharge home from mental health inpatient settings.
Your role will be in supporting patients in various hospital settings to overcome the barriers to them leaving hospital. This will include being part of MDT meetings, housing and benefits support, utility reconnection, identifying housing and a package of 12 week support upon discharge from hospital. Ideally candidates will have good housing experience. This is an agile role that will require travel between hospitals and the community.
Your challenge will be to support individuals with complex mental health needs to feel in control of their care, access mental health support and other local opportunities and build their emotional resilience. You’ll manage a caseload of individuals with mental health concerns, formulating support plans and establishing positive relationships with a range of multidisciplinary organisations.
You’ll need a significant understanding of mental health issues and substantial experience of working within a mental health setting where you dealt with ‘high risk’ clients and managing resources effectively. A good understanding of recovery and coproduction is important too, as is a proven ability to lead, supervise and motivate staff and delegate work appropriately. Adept at managing conflicting demands and priorities on time, you have a flexible attitude to working hours and, above all, keen to be part of something new and worthwhile that will change lives.
This is a fixed term role that ends on 31 May 2025. This is a full-time role requiring the post holder to work 37.5 hours per week.
To apply, click the apply button.
This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.
This role involves providing a community engagement service and administrative support in association with the Senior Community Engagement Officer (SCEO) and residents. You will support the SCEO to develop and maintain resident engagement routes and assist in producing and disseminating key performance indicator information.
The ideal candidate will have experience working with local communities to achieve positive outcomes and a background in housing or administrative roles. They should excel in written and verbal communication, interpersonal relations, report writing, organisation, negotiation, IT and possess strong customer service skills.
Job Purpose
- Provide administrative support and service to the Senior Community Engagement Officer (SCEO) and residents in respect of consultation and community development.
- Support the SCEO to develop and maintain resident engagement routes including the Resident Voice database in addition to other meetings/events.
- Assist the SCEO in producing and disseminating KPI information as necessary.
- Provide a responsive highly supportive and proactive administrative service as required to SCEO.
- Assist the SCEO to prepare and present reports, in a timely fashion, as required.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
The client requests no contact from agencies or media sales.
Support Worker- NEST
Job type - Permanent/Full -time
Salary - £24,380 per annum (base salary + AW-6% + UWH-£1000)
Hours - 35 (plus 5 hours paid lunch breaks)
Location - Basildon - Ryedene Close
Nacro are pleased to introduce an exciting new support provision called Essex NEST (Nacro Education Support and Transition) which is focused on providing support to young people.
Would you like to be part of a new and growing team of Support workers working with Young People?
You will have your own caseload of young people, maintaining oversight of their progress from the point of service entry through to service exit and independence.
It’s a flexible model in which we aim to provide the ‘right help at the right time’, underpinned by a trauma-informed approach. Our mantra is “No decision about you without you!”
We are currently recruiting for staff to join our exciting new service where you will be working with:
- Young people aged 16 and 17 years old at risk of homelessness.
- Care Leavers aged 18-21
- Vulnerable young parents up to the age of 21
- Other vulnerable 18–21-year-olds
Who are we looking for?
A support worker to provide housing related support to vulnerable individuals together with providing housing and property management with the aim of achieving a successful move-on and other measurable outcomes including supporting service users to achieve independence.
Duties and responsibilities include but are not limited to:
• Engage with actual and potential referral agencies including local authority central access point/gateway services, statutory and voluntary sector agencies in order to generate referrals for the service as required
.• Plan and deliver an effective support and safety plan with the service user referring to specialist agencies as required. The progressions/outcomes identified, delivered and service user contact should be recorded, monitored, reviewed, and updated regularly and in line with contract requirements
.• Ensure that properties are always adequately equipped, maintained, furnished, and cleaned
• Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained, taking proactive action to minimise rent arrears in line with targets, monitoring the account and recording all actions and where necessary taking appropriate action when arrears arise in line with policy and procedure
.• Minimise void time by taking a pro-active approach to ensure properties are re-let as soon as possible in line with targets.
Your duties may vary from time to time within the broad remit of your role and grade.
You are required to undertake any such reasonable and appropriate duties
Car driver needed
DBS check will be required for this role
For a full Role profile click
For details of Nacro excellent benefit click
Apply Online
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Croft House as a Recovery Worker.
Right now, our Croft House Supported Housing service in Surrey is looking for Recovery Workers to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm, and compassion will have every chance to shine.
Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system.
The post holders will be based at our Supported Housing Service in East Molesey.
This is a permanent full time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally the job title will be Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Robin Hood Avenue as a Recovery Worker.
Robin Hood Avenue is a small mental health, supported housing service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
Relevant experience is required and candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent, part-time role requiring the post holder to work 18.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Business Support Coordinator
Location: Leeds, LS12 2AE
Salary: £24,020 - £30,790 per annum
Our client is one of England’s most successful home-grown charities. They provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. They are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining their teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in their service users and their ability to make positive changes when they don’t always believe in themselves.
The Role
An exciting opportunity to join their admin team as Business Support Coordinator. This role is all about providing business support to the Forward Leeds management team. This role would be well suited to someone who is extremely organised, methodical in approach and with proven business administration skills and has experience in minute taking.
Key Responsibilities
· To ensure consistency of approach with regard to systems and monitoring across the Units
· To collate FL systems data as required.
· Provide ‘document control’ to the Forward Leeds section of the company extranet.
· To provide direct admin support to the Directors and Management Team.
· To support the Directors to plan and organise meetings, Away Days, Conferences and events.
· To work alongside the quality and performance manager in Leeds and support them with regulatory compliance requirements and governance issues.
· To support the Forward Leeds Board and Intergrated Governance Board
· To support the Chairs of various meeting within the FL Governance Framework ensuring that invites, papers and actions are sent out in a timely manner.
· To attend meetings and produce efficient minutes within 7 working days.
· To work closely with the Directors, Quality and Performance Manager and quality team
· to provide on-going quality assurance support.
Skills and Qualifications
· Outstanding IT skills
· Excellent minute taking abilities
· Excellent organisation skills
· Proficient in Microsoft Office programmes
· Experience in gathering and collating data and producing financial and statistical reports
· Experience in producing high-quality written work
· Experience of Quality Systems
Benefits
· A rewarding role that allows you to make a tangible impact in your community.
· Opportunity for professional growth and development in the field of substance misuse and criminal justice.
· Collaborative and supportive work environment.
· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
· Annual leave purchase scheme
· Enhanced occupational sick pay
· Enhanced employer contribution to your workplace pension
· Death in service benefit
· Free Will writing
· Eyecare vouchers
· Blue light card discount
· Fantastic learning and development opportunities, including free training courses
· Work-life balance- flexible working and family-friendly policies
· Happy, Healthy You! – their wellbeing offers for their workforce
· Employee Assist Programme and the companies Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.
The organisation welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or ag
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We continue to adapt the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the greatest barriers to preventing or ending their homelessness.
Location: Based in Crisis Newcastle Skylight, City House, City Road, NE1 2AF
About the role
Demand for support for people experiencing homelessness is changing and we have a vacancy in our front facing Engagement and Assessment service.
This service provides first line support to people experiencing homelessness, assessing their needs, identifying support, and working with other staff and services to address their homelessness.
We need someone to join this team as a receptionist to increase our capacity to respond to new and existing members of Crisis.
As the first point of contact, our Engagement and Assessment service greets individuals who are experiencing homelessness or facing a risk of homelessness. You will be working in a fast paced and often challenging environment, explaining and guiding people through the Crisis service offer, and signposting to other local support services. You will need to create a welcoming and encouraging environment, to ensure that people seeking support feel understood and respected.
No two days are the same, and you will be greeting people, helping signpost to appropriate services and responding to telephone and email enquires in a positive and supportive way. This is a key role as you will be part of a members journey out of homelessness, right from their first presentation.
About you
As a receptionist you have a real opportunity to demonstrate your compassion and empathy for people experiencing homelessness as our first point of contact at Crisis.
Sometimes visitors are distressed by their situation and this role would suit someone who is both resilient and compassionate.
You will need to have strong communication skills, be able to listen and respond even when people are demonstrating their distress through their language and behaviour. This is where you will demonstrate confidence in your ability to assertively challenge inappropriate behaviour and de-escalate conflict.
You will develop professional relationships with our members who regularly attend and become part of their progression out of the most difficult of personal circumstances. Our current team tell us how rewarding and motivating this can be.
You will need to be able to help manage the reception area, spot potential concerns and safety issues and respond to these to ensure that reception is a safe space for new and existing members, and other colleagues.
You will have experience of working with vulnerable people, balancing this together with an excellent level of customer service, IT skills and an ability to accurately record sensitive information.
You will be interested in evolving your skills and playing an active role as we continue to develop our Engagement and Assessment service further.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If you want to learn more about the role, you are invited to join an information session at Crisis Newcastle Skylight, City House, City Road, NE1 2AF on the Wednesday 3rd of July 2024 at 4:30pm host by Paul Wightman (Operations Manager - Engagement & Assessment) and Chloe Kane (Receptionist). To request confirmation of attendance please email Paul Wightman, contact details can be found on our website.
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 7th of July 2024 at 11:59pm
Interviews will be held on Tuesday the 16th and Wednesday the 17th of July 2024 at Crisis Newcastle Skylight, City House, City Road, NE1 2AF
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
We are recruiting for a Deputy Service Manager to join our team in Hertfordshire; the scope on this job involves….
Job Title: Deputy Service Manager
Location: Hertfordshire
Salary: £24,481 per annum
Contract type: Permanent, Part-time
Hours: 22.5
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as Deputy Service Manager to ensure the smooth running of a high-quality service to support survivors of gender-based violence, where there is a specific housing advocacy need. This will include managing a team of 3.5 Housing Advocates to ensure effective advocacy is provided to survivors and their children.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Candidates must be able to drive and have access to a car during working hours.
Closing date: 9am on 15 July 2024
Interview date: 22 July 2024
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The vacancy
Could you be a part time Caseworker - Young People for vulnerable young people aged between 16 to 25 years? Could you give them the support and guidance they need to get back on their feet and live independently?
The young people we work with have become homeless for a number of reasons – isolation or mental ill health, abusive relationships, substance misuse, involvement in gangs/county lines - their issues are complex so you will need to be able to build strong, trusting relationships so that our customers feel safe and supported.
We have a part time opportunity for a Caseworker - Young People, at our Ofsted registered scheme in St Albans which provides temporary housing for young people who are experiencing homelessness.
A bit about the role:
As a part time Caseworker - Young People, you will be working with a team of highly motivated, compassionate, and dedicated colleagues supporting a caseload of young customers with complex needs. You’ll need to meet each customer weekly to help them with their goals and discuss their progress. And, when someone’s ready to move on, we'll rely on you to help them access the housing register or look for suitable rented accommodation.
What we’re looking for:
You may have worked with vulnerable young people in a paid or voluntary capacity, maybe as a Youth Worker or in an education setting providing pastoral care. You’re a great relationship builder, who can create trust so that our young people feel comfortable sharing their issues with you, you listen but in a non-judgemental way and you are able to spot signs for concern and act on them.
You’ll also need to be able to work on your own, sometimes dealing with challenging situations and diffusing them to avoid escalation. Is this you?
- Relationship building skills.
- Empathy
- Great listening skills
- Diplomacy and the ability to deal with challenging situations and diffuse them
- Non-judgmental
- Proactive and assertive
This role will require an Enhanced DBS check.
It is essential that you can work more than 20 hours per week because the contract is for 20-day hours plus one sleep in per week (which amounts to up to an extra income of up to £3,842.28 per year on top of your annual salary).
Shifts are across 7 days per week, so includes weekends and bank holidays.
Rotas will be issued four weeks in advance and will include working between the hours of 8AM to 11PM, no more than 7.5 hours each day.
Sleep ins will start from 11PM.
Please note, we are not a UK licenced sponsor and any sponsorship with another employer is not valid for this role.
If appointed your job title will be Housing Support Worker.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Sleep in allowance £73.89 per shift.
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Are you ready to apply?
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Caseworker - Young People (16-25 years), please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Closing Date: 08 July 2024
About Us
London Legal Support Trust’s mission is to help free legal advice providers in London and the South East be more resilient and sustainable. Through grants, advice and infrastructure development, we help to ensure they can continue providing vital and life-changing legal advice to people who otherwise could not afford to defend their rights.
Access to justice is a fundamental right; without it people are at risk in almost every aspect of their lives, from employment to housing and everything in between. We exist to ensure that everyone has access to appropriate legal support when they most need it – and that lack of financial means is not a barrier.
Our partners, the legal advice centres, help thousands of people every year to access justice and to have their voices heard.
- We support law centres and other legal advice agencies in London and the South East by providing them with grant funding alongside other forms of support.
- We offer our knowledge and experience of the sector to help legal advice agencies become more sustainable.
- We work in partnership with other grant-making bodies to get vital funds out to charities and civil society organisations, to help people that face challenges such as lack of food, isolation, debt, homelessness, domestic violence and mental ill-health.
We raise funds for this work, predominantly through mass-participation fundraising events. Our biggest event, The London Legal Walk, is the biggest event fundraiser in the legal calendar. In 2023, over 16,000 people took part from across London’s legal sector – from judges and barristers to law firms, law students, legal advice providers and other supporters – to raise over £900,000 for free advice services in London.
About the role
We are recruiting a Programmes Manager to work across projects in our Sector Support programme. Working closely with the Head of Sector Support and Grants, they will manage relationships with beneficiaries and partners, coordinating monitoring and evaluation, and ongoing development of grants programmes. We strive to operate in alignment with IVAR Open and Trusting Grantmaking commitments.
This is an opportunity for you to use your excellent project management skills to build relationships with delivery partners; organisations who work on the frontline of social welfare legal advice.
Working in an energetic, friendly and busy team, you will be able to make a significant and positive contribution from the start. We are a small organisation making huge strides in our mission for making access to justice available to more people in need.
About you
We are looking for a proactive and motivated person – an enthusiastic Programmes Manager who can help deliver an ambitious sector support and grants programme in support of a vital cause.
A clear communicator, you will have a passion for social justice and enjoy engaging and working constructively with a wide range of external agencies, partners, and community groups to achieve positive outcomes.
Utilising your strong organisational skills to develop and manage projects, you will relish the opportunity to work within the small LLST team to help develop practical and strategic support offers for free legal advice agencies.
Benefits
- 25 day of annual leave (pro-rata for part time) plus bank holidays (pro-rata for part time). Allowance increases due to years of service to 27 days for 2+ years, 29 days for 4+ years and 31 for 6+ years.
- 5% Employer pension contribution
- Hybrid working
- Flexible working options
- Employee Assistance Programme
- Continuing professional development opportunities
We are open to flexible working and part-time options for the right candidates, including job shares if the right mix of experience can be found.
How to apply:
To apply for this role, click the ‘quick apply’ button and submit a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification. Please read the Recruitment Pack for full details before applying.
Recruitment timeline:
Closing date: 9am, Monday 15 July 2024
Interviews: Week commencing 22nd July
The successful appointment is subject to satisfactory written references.
The client requests no contact from agencies or media sales.
We are seeking a Therapeutic Practitioner to join our newly established Health Team. This specialist role will enhance our current provision and improve the quality and breadth of mental health support available to young people. The successful candidate will work within the Health Team, in collaboration with our partner organisation Camden & Islington Young People's Service, to deliver 1:1 emotional and practical support, assist in our drop-in service, and facilitate workshops for all young people experiencing homelessness.
You will specialise in helping young people improve their self-confidence while improving their understanding of difficult emotions such as anger. Additionally, you will focus on developing their thinking and practical skills, as well as coping and de-escalation strategies. Your work will aim to improve relationships among young people within the day centre, and continue to promote trauma informed working practices across New Horizon, so that all of our services are designed to address the psychological and emotional needs of young people who are unsafe or facing homelessness.
You will have the unique opportunity to contribute to the development of an important and innovative new role. You will be provided with your own theraputic support delivered by a highly experienced clinical psychologist and regular individual and group clinical supervision. You will also be given opportunities for further professional development through training and consultation through New Horizon and our Camden & Islington's Young People Service.
Closing Date: 9am, 29th July 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Recovery Support Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Anfield Villas as a Recovery Support Worker.
Liverpool SHS is a mental health, 12 hour supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, tenancy support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.