Housing jobs

Vacancy Reference Number:

QC/PROG/UK-R1

Position Title:

Quality Coordinator

Reports to:

Programmes Manager

Department:

Programmes

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary Range:

£27,000 - £32,000.00 per annum (commensurate with experience)

Terms of Employment:

6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 4th May 2025

Approx. Interview & Role Commencement Date(s):

· Interviews: As and when strong candidates identified

· Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.

Other Information:

Muslim Hands’ Open Kitchen is a community initiative dedicated to providing nutritious, hot meals to individuals in need, while fostering a welcoming and compassionate environment. With three operational Open Kitchens, our mission is to not only alleviate food insecurity but also to serve with dignity, respect, and care. We are looking for a dynamic Quality Coordinator to join our team and help standardise operations, ensuring consistent high-quality service. Additionally, this role will involve creating a blueprint to facilitate the expansion of Muslim Hands’ Open Kitchens across the UK.

Role Overview:

The Quality Coordinator will play a key role in ensuring the smooth and consistent delivery of services across our three Open Kitchens. This includes developing and implementing standard operating procedures (SOPs) related to staff training, volunteer engagement, service delivery, and interactions with service users. In addition, the Quality Coordinator will be responsible for designing a scalable operational blueprint that will enable Muslim Hands to expand its network of Open Kitchens across the UK, replicating best practices and maintaining high standards at new locations.

Main Responsibilities:

1. Development and Implementation of SOPs

Develop and document Standard Operating Procedures (SOPs) for key operational areas, including:

Staff training and induction programmes.

Standardising service delivery (e.g., food preparation, hygiene, and presentation).

Volunteer engagement, management, and retention strategies.

Interactions with service users, ensuring dignity, respect, and cultural sensitivity.

Ensure consistency in operations and service quality across the existing three Open Kitchens.

Regularly review and update SOPs to incorporate feedback from staff, volunteers, and service users.

2. Staff Training & Development

Design and deliver a structured staff training programme covering food safety, hygiene, customer service, safe guarding and kitchen operations.

Ensure that staff are equipped with the necessary skills and knowledge to deliver a high-quality service.

Work with the Programmes Manager and other stakeholders to identify and address training needs or gaps in staff performance.

Conduct performance evaluations and ensure continuous development opportunities for staff members.

3. Standardising Service Delivery

Develop and implement service standards that ensure a consistent and positive experience for all service users, regardless of which Open Kitchen they visit.

Establish guidelines for meal preparation, serving protocols, and dining area management.

Introduce service quality audits to assess and ensure the effectiveness of standardised procedures.

Track service delivery performance and guest satisfaction, and make recommendations for improvement where necessary.

4. Volunteer Engagement and Management

Create and implement a volunteer engagement strategy to attract, train, and retain volunteers across all Open Kitchens.

Develop clear role descriptions, training materials, and expectations for volunteers.

Ensure that all volunteers are trained in food safety and service protocols, and understand the mission of Muslim Hands’ Open Kitchen.

Maintain a positive, welcoming environment for volunteers, and develop strategies to foster long-term volunteer relationships.

5. Service User Interactions

Develop guidelines to ensure that all service users are treated with dignity, respect, and compassion in line with the values of Muslim Hands.

Train staff and volunteers on communication, conflict resolution, and cultural sensitivity.

Gather and analyse feedback from service users to continually improve the guest experience.

Establish and maintain protocols for managing difficult situations with service users effectively and with empathy.

6. Quality Assurance and Continuous Improvement

Regularly assess the performance of the Open Kitchens through audits, inspections, and service user feedback.

Identify opportunities for improvement in service delivery, staff training, and volunteer engagement.

Recommend and implement changes to SOPs based on assessments and findings.

Work with the Programme Manager and Open Kitchen Coordinator to track key performance indicators (KPIs) related to service quality and user satisfaction.

7. Blueprint for Expansion

Design a blueprint for setting up new Muslim Hands’ Open Kitchens across the UK, ensuring that they follow the same standards of service and operations.

Document key learnings from the existing Open Kitchens to create a replicable model that can be applied to future locations.

Collaborate with the Programme Manager identify potential new locations and establish expansion plans.

Ensure that the blueprint includes staffing, volunteer management, operational procedures, and compliance with local regulations.

8. Reporting & Communication

Provide regular reports to the Programmes Manager on the status of quality initiatives, SOP implementation, and service delivery.

Document and report on volunteer engagement, service quality audits, and training outcomes.

Ensure transparent communication with staff and volunteers about updates to SOPs, quality standards, and service delivery.

Qualifications and Skills

Education: Bachelor’s degree in Quality Management, Public Health, Non-profit Management, Hospitality, or a related field preferred.

Experience: 3-5 years of experience in quality assurance, operations coordination, or programme management, ideally within a non-profit or food service setting.

Strong understanding of food safety regulations and service quality standards.

Experience in developing and implementing SOPs, training programmes, and quality audits.

Excellent communication and interpersonal skills, with the ability to train, motivate, and engage staff and volunteers.

Strong problem-solving skills with a continuous improvement mindset.

Ability to manage multiple priorities and projects across different locations.

Proficiency in using Microsoft Office Suite and quality management systems.

Work Context

· The post is based in Nottingham and will involve regular travel to three Open Kitchens and potential new locations, so a valid driver’s licence and reliable transport are desired.

Some evening and weekend work may be required to support kitchen operations and events.

Deadline for applications is 4th May 2025 however we reserve the right to end the application procedure early should the right candidate be found.

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Food and Beverage Manager
Reference: APR20254453
Location: Sherwood and Budby South
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £27,123.00 - £28,956.00 Per Annum
Benefits: Pension, Life Assurance and Annual Leave

Introduction 

We are looking for an enthusiastic, confident and highly organised individual to take on the role of Food and Beverage Manager at our Sherwood Forest nature reserve.

The café is located in our award winning visitor centre, situated is an ancient landscape alive with nature, history and folklore. Today it is a magical destination visited by people from across the globe, home to the enduring legend of Robin Hood and the famous Major Oak, estimated to be more than 1,000 years old.

We care for over 450 hectares of ancient wood pasture and rolling heathland which is home to thousands of species of bird, insect, mammal, fungi, tree and plant. Wooded for centuries and once part of a vast royal hunting ground, for the 350,000 people who come to visit each year it is an incredible place to visit!

What's the role about? 

Supporting the Assistant Food and Beverage Manager in the delivery of an exemplar customer experience, maximising income streams and effectively managing costs to deliver optimal net contribution, whilst ensuring a high level of legislative compliance.

Working at Sherwood Forest Reserve, you'll compliment the unique and fascinating visitor experience offer inspiring our visitors to support nature conservation now and in the future. Working with the Assistant Food and Beverage Manager, and a team of Centre Assistants, you'll be responsible for delivering the café's menu offer and driving income, ensuring consistent high customer service and delivery. Excellent staff management and organisational skills will be required to manage the weekly rota effectively and a keen eye for managing budgets and costs are essential to manage costs and margins to maintain profit.

Working as part of the catering team, we need someone who is enthusiastic and hard working and is determined to make a success of the catering operation.

The Food and Beverage Manager will:

• Complete back of house and front of house operation alongside the team

• Support delivery of exceptional customer care.

• Proactively support the delivery of net contribution targets through effective budgetary management and resource planning.

• Proactively support the effective delivery of defined standard operating procedures.

• To proactively support the effective delivery of all administrative tasks within defined timeframes.

• Responsible for effective management of food safety and health and safety, adhering to RSPB procedures.

• Proactively support in the management and leadership of team members.

• Deputise in the absence of the Food and Beverage Manager.

• Ensure the café is commercially merchandised according to the agreed layout and stock levels are appropriate.

• Ensure all catering administration, operating processes, security, food hygiene and health and safety adhere to RSPB procedures.

Essential skills, knowledge and experience: 

• GCSE Maths and English or equivalent

• Level 2 Food Hygiene

• An understanding of budgets and delivery of KPI’s

• A working knowledge of MS applications, including Excel and Word

• Knowledge of food safety management systems and health and safety legislation

• Strong visual merchandising, display and presentation skills

• Strong resource planning with effective allocation of teams and product

• The ability to plan and prioritise tasks

• A strong leader, who motivates and nurtures their teams

• Effective in responding to customer and colleagues needs and feedback

• Supporting and developing a highly performing diverse team

Desirable skills, knowledge and experience:

• Level 3 Food Hygiene

• Experience of working at a visitor attraction

• Multi-site catering experience

Closing date: 23:59, Tue, 29th Apr 2025

We are looking to conduct interviews for this position as soon as possible so please don't delay in responding.  We reserve the right to close this vacancy early if we receive sufficient applications for the role’. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

The Mental Health Foundation is recruiting for a Research Officer to support our team in Scotland.

Deadline: 5pm on Friday 16th May
Location: Glasgow
Salary: Starting salary £31,350
Hours: Full-time, 32 hours per week (as part of our 32-hour week pilot and may revert to 35 hours after July 2025)
Contract type: This is a fixed-term role for 18 months

This is an exciting opportunity to design and implement impactful research and evaluation projects. You will collaborate with internal teams and external partners to collect and analyse data, ensuring that our work is informed by lived experience and reflects the diverse needs of the communities we serve.

What does the role involve?​​

• Lead and support research projects, including quantitative and qualitative data collection and analysis.
• Produce high-quality reports, presentations, and academic publications to share findings with varied audiences.
• Conduct systematic and pragmatic evidence reviews to inform our initiatives.
• Collaborate with colleagues in communications and policy to ensure our research drives meaningful impact.
• Represent the Mental Health Foundation at events to promote our research and vision.

What skills, knowledge and experience are we looking for?​

• A degree or relevant equivalent in a relevant field with substantial research elements, or equivalent experience.
• Demonstrable skills in both qualitative and quantitative research methods.
• Proven ability to manage research projects and deliver results on time and to budget.
• Strong communication skills to present complex concepts to diverse audiences.
• Commitment to ethical research practices and inclusivity, with a focus on addressing inequality and adversity.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks.

We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

About us

Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.

Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.

We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.

The Foundation is the home of Mental Health Awareness Week.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application form by clicking 'Redirect to recruiter'. Please note that all sections of the application form should be completed as CVs alone will not be accepted. Applications will close at 5pm on Friday 16th May and we are unable to accept late applications. Interviews are planned for Monday 2nd June.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home for full time staff, pro rata for part time staff.

We look forward to hearing from you!

Salary: £30,761 per annum

Hours: Full time – 35 hours per week

Days and times: Standard working hours will be Monday to Friday 9-5, the role is required to provide flexibility to accommodate evening or weekend meetings with family members

Contract: 1 year fixed term (with potential to extend if successful)

Employed by: Age UK Hillingdon, Harrow & Brent

Location: Hillingdon Hospital, Pield Heath Road, Uxbridge UB8 3NN (map) with occasional work from Age UK HHB Head Office, Unit 3, 126 Church Road, Hayes, UB3 2LW (map) (Age UK HHB operate a hybrid and flexible working policy on successful completion of induction)

To support individuals and families who are transitioning from Hospital into residential care. Specifically supporting those who may need to contribute towards the cost of their care, by providing independent, impartial tailored advice and assistance, helping clients navigate the complexities of residential care options, financial planning, and emotional adjustments. This role does not involve any regulated activities, assessments, or financial advice.

Salary: £31,100 - £34,400

Contract: Permanent

Location: London office – 3 days per week

Closing date: ASAP

Benefits: Health care cash plan, Blue Light Scheme discounts, health and wellbeing in-house programmes, learning and development opportunities

 We have a great opportunity for a Direct Marketing Officer to join a wonderfully supportive hospice charity in London. This is a fantastic time to join, as the team has seen huge growth in fundraising over the last few years, with ambition to keep growing!

As part of this exciting role, you plan, develop and deliver multi-channel marketing campaigns to attract and retain new donors. You’ll work closely with the Individual Giving and Comms teams to create tailored stewardship plans and journeys – and with the Database team to make data-driven decisions to define campaign targeting and segmentation. The organisation has a real test and learn approach to their work, and this is a fantastic opportunity to take your fundraising or marketing experience to the next level in a supportive environment to learn and develop.

 To be successful as the Direct Marketing Officer you will need:

• Experience in fundraising, marketing or donor stewardship
• Strong project management skills, with the ability to manage multiple projects and deadlines
• Excellent analytical skills to evaluate campaign performance and donor insights.

If you would like to have an informal discussion, please call Heather or email your interest along with your CV.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

This is an exciting opportunity for an ambitious self-starter who wants to be a part of a team that is working to take the charity to its next level of growth and development. We are looking for someone to join the Senior Leadership Team who will bring experience from their past successes and provide inspirational strategic leadership and direction to the fundraising and communications functions in support of our 5-year vision and charitable mission and objectives.

You will have a strong, successful track record of fundraising and/or other forms of income generating in the charity sector, including management, with proven experience in meeting financial and non-financial targets. You should be able to build and maintain relationships with key stakeholders, corporate, major donors and other individuals. In addition, you should have a strong knowledge of marketing and communications principles and practice, digital marketing, and social media, and be confident in engaging audience sensitively with real-life stories to demonstrate impact and create a compelling case for support. 

If you have the skills, experience, drive and enthusiasm to join this well-established and successful charity and help us grow, we would like to hear from you as soon as possible.  FSW is based in Brighton and covers the whole of Sussex. For the first month the successful candidate would work from the central office but ultimately the role is hybrid with an expectation that while the Director will be in the office for at least two days a week, the remaining time can be worked remotely if desired. 

Closing date for applications is the 30th of April with interviews in Brighton on Monday 12 May. FSW uses a “blind” recruitment process which means all application forms are anonymised so we focus on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process therefore we are unable to accept CVs.

Compliance Manager

Internal title: Assistant Governance Manager
Location: This role can be based either in Colchester (Earls Colne) or North Weald (Epping / Harlow / M11 corridor)
Contract type: 1 year fixed term contract to as maternity cover, with the possibility of extension
Salary: £32,000 FTE (£19,200 pro-rata)
Hours: 3 days / 22.5 hours per week
Workplace: Hybrid working available - 2 days office based, 1 day working from home

About us:

Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.

Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.

They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.

Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.

Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!

Job purpose:

The Compliance Manager role has the purpose of maintaining a culture of compliance across the charity whilst ensuring we adhere to all relevant regulations and laws.

Together with the Governance Manager, you will be the key point of contact for compliance, providing advice and support to the team and ensuring we have procedures and controls in place across all areas of the charity.  This will include training to ensure the team is skilled and acting consistently, as well as identifying opportunities for improvement and implementing appropriate solutions.

Internally this role will be titled Assistant Governance Manager and will report to the Governance Manager.

Summary of duties and responsibilities:

• Promote a culture of compliance and be a point of contact for all compliance and data protection queries, providing accurate advice to ensure compliance with regulations.
• Develop and maintain robust procedures and structures that give the charity the ability to fulfil our regulatory requirements.
• Ensure the charity is aware of, and is reacting to, any fundraising, data protection and other compliance regulation changes, by understanding wider implications.
• Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible.
• Conduct regular internal audits to ensure that compliance procedures and policy documents are followed and fit for purpose.
• Assess data risks and complete Data Protection Impact Assessments where needed.
• Assist the Governance Manager in producing ad hoc and annual compliance reports, as well as returns to the Charity Commission and Companies House, so that EHAAT meets their legal responsibilities.
• Update the charity’s data assets file.
• Review contracts and third-party agreements prior to signing to ensure they are in line with compliance regulations.
• Ensure adherence to Fundraising Regulator’s Code of Practice through the undertaking of fundraising standards audits.
• Provide oversight for the timely management of leases and contracts.
• Ensure necessary insurances and contracts are in place to provide required suitable cover.
• EHAAT is a patient focused emergency medical charity.  It is essential that all our staff are competent and confident in the delivery of CPR and use of an AED (defibrillator) in an emergency situation. For this reason, you will complete in house, CPR and AED awareness training annually.

Person specification:

Essential

• Good communication skills with the ability to deliver information at the appropriate level of detail both individually and at meetings.
• Ability to learn how to develop and produce policies to decrease risks associated with data privacy and information governance.
• Knowledge of UK data protection legislation (e.g. GDPR, PECR) and how to apply them.
• Experience of commercial contracts, including business insurances.
• Excellent team player who is willing to be flexible to support others in a busy environment.
• High levels of personal organisation, diligence, integrity and keen eye for detail.
• Desire to learn and develop skills and knowledge relating to data protection and compliance.
• Experience of handling confidential and sensitive information.
• Experience of risk management processes in any industry.

Desirable

• Understanding of Fundraising Regulator compliance and limited company compliance.
• Other roles you may have experience within:
• Governance Manager, Risk Manager, Regulatory Affairs Manager, Contracts Manager, Assurance Manager, Data Protection Manager.

Job purpose

The Compliance Manager role has the purpose of maintaining a culture of compliance across the charity whilst ensuring we adhere to all relevant regulations and laws.

Together with the Governance Manager, you will be the key point of contact for compliance, providing advice and support to the team and ensuring we have procedures and controls in place across all areas of the charity.  This will include training to ensure the team is skilled and acting consistently, as well as identifying opportunities for improvement and implementing appropriate solutions.

Internally this role will be titled Assistant Governance Manager.

Specific duties & responsibilities

• Promote a culture of compliance and be a point of contact for all compliance and data protection queries, providing accurate advice to ensure compliance with regulations.
• Develop and maintain robust procedures and structures that give the charity the ability to fulfil our regulatory requirements.
• Ensure the charity is aware of, and is reacting to, any fundraising, data protection and other compliance regulation changes, by understanding wider implications.
• Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible.
• Conduct regular internal audits to ensure that compliance procedures and policy documents are followed and fit for purpose.
• Assess data risks and complete Data Protection Impact Assessments where needed.
• Assist the Governance Manager in producing ad hoc and annual compliance reports, as well as returns to the Charity Commission and Companies House, so that EHAAT meets their legal responsibilities.
• Update the charity’s data assets file.
• Review contracts and third-party agreements prior to signing to ensure they are in line with compliance regulations.
• Ensure adherence to Fundraising Regulator’s Code of Practice through the undertaking of fundraising standards audits.
• Provide oversight for the timely management of leases and contracts.
• Ensure necessary insurances and contracts are in place to provide required suitable cover.

REF-221114

About The Role

Are you passionate about delivering unforgettable experiences and building meaningful connections? We’re on the lookout for a brilliant Events Stewardship Co-ordinator to join our friendly and driven team. If you love getting stuck into planning, thrive on making supporters feel truly valued, and want your work to make a real difference—this could be just the role for you.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

This is an exciting and varied role where you’ll take the lead on shaping the supporter journey across our brilliant fundraising events—both here in the UK and overseas. From writing inspiring emails and engaging digital content to creating warm, thoughtful moments that keep our supporters feeling motivated and connected, you’ll make sure everyone who fundraises for us feels like a VIP. Using a mix of insight and creativity, you’ll help shape how people experience our events—from the moment they sign up right through to long after they’ve crossed the finish line.

You’ll work closely with a lovely team across Events, Fundraising, Marketing and Supporter Care, as well as with agencies and suppliers to help bring your plans to life. You’ll have experience managing supporter or customer journeys, running campaigns, and knowing what works—and how to make it even better. Whether it’s improving email performance, boosting engagement, or supporting income targets, your work will play a key part in helping us grow and evolve.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

As a Recruitment Coordinator, you'll support the wider Recruitment team in providing a first-class recruitment service to both hiring managers and candidates.

This is an exciting position where you can use your skills and experience to help one of the UK’s largest charities find the best people to join our workforce and support our mission to fund life saving research.

Supporting the recruitment for both our retail and office roles, you'll play a key role in the day-to-day coordination of the recruitment service including:

• supporting hiring managers with their recruitment requirements
• writing and placing engaging adverts
• arranging interviews
• providing feedback to candidates
• making offers of employment

You'll be an ambassador for British Heart Foundation (BHF), providing a seamless experience for our candidates at every touch point of the process. You'll also be able to get involved in recruitment project work around our career site, recruitment processes and systems.

About you

With excellent communication skills you'll be able to build strong working relationships with managers from across all areas of the business. You’ll have sound knowledge of recruitment practice and how to implement it in an in-house environment.

You'll have proven experience of working in a customer facing role or a position where you are providing excellent customer service. You’ll also have up-to-date knowledge of recruitment/employment law and an understanding of how it impacts BHF processes and procedures. We are looking for someone collaborative and with excellent attention to detail to join our fast-paced team.

To be successful in this role you will:

• be a team player
• be proactive and efficient and focused on getting results
• have strong time management skills
• be IT proficient with intermediate knowledge of the Microsoft Office Suite (Word, Excel and PowerPoint)
• have previous experience with HR systems and an Application Tracking System (ATS)
• have excellent communication skills, both verbal and written

Working arrangements

This is a hybrid role, where your work will be dual located between your home and our London office. This is a job-share position, working with another Recruitment Coordinator working Thursday and Friday.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. 

How to apply

Click on the apply button below to be redirected to our career site.

Join Our Team!

Crohn’s and Colitis UK are on the look out for a new Graphic Designer who’ll play a key role in shaping and maintaining Crohn’s & Colitis UK’s visual identity. They’ll be  responsible for producing engaging visual content across multiple digital and print channels to inform, engage, and inspire our community, as well as raising awareness of the conditions in the public domain.  If you think you could be a good fit, then we’d love to hear from you!  

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us! 

Role Overview

The postholder will work closely with internal teams and external partners to ensure that all creative outputs align with our brand identity and communication goals. Additionally, as the organisation undergoes a brand repositioning, the role involves collaborating with our brand agency to facilitate a seamless transition to the new brand identity. Beyond the transition, this role will champion the brand and lead by example in design execution, ensuring continued consistency and adherence to the refreshed brand identity across all creative outputs

About You

You’ll have proven experience as a Graphic Designer; working either in a similar role or in an in-house or agency setting.  Your excellent understanding of brand identity, typography, and visual storytelling will come into play whilst creating accessible and inclusive content, and using your skills in Adobe Creative Suite to design for social media, email marketing campaigns, web platforms, paid advertising and printed media. You’ll be someone with a  strong management skills, an ability to juggle multiple projects and work to tight deadlines. Experience working in charities, health organisations, or advocacy groups would be an advance, but not essential.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although there will be times when you will need to be at face-to-face meetings with your team or our partner agencies, or be required attend a few team away-days each year. In In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

How to apply

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role. Please refer to the Recruitment Pack on our website for further information.

Closing date: Tuesday 22 April 2025, 9am.

Interviews will take place on 29 & 30 April 2025 and will be held in our Hatfield office.

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

Our client are an independent charity based in East Lancashire and member of a national network. They provide free, confidential and impartial advice to everyone to help solve their problems and improve their lives – from consumer issues to problems at work and from benefit applications to debt relief and homelessness.

The charity's goal is to give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

Chief Executive Officer
£60-65,000 per annum
Hybrid with a minimum of 3 days in the office
East Lancashire based in one of the 4 offices: Pendle, Rossendale, Burnley or Hyndburn

Our client are an ambitious charity providing essential services within their community, and this is an exciting time to join the organisation as their new Chief Executive. The scope of their work and demand for their services has grown considerably, answering the needs they have seen within their community.

After recently merging local branches, the new CEO will play a vital role in supporting staff and shaping the future, providing vision and strategic direction for the charity.

Working closely with the Board, you’ll be leading the development of the charity's services in line with need whilst also increasing their profile, acting as an ambassador for the organisation and cultivating positive relationships across a diverse range of stakeholders to ensure the profile and impact of the charity and its services. Effectively engaging staff, volunteers and external stakeholders, while continuing to secure new funding streams will be key to your success. You will be a natural advocate and champion for equality, diversity and inclusion for our clients, staff and volunteers.

The successful candidate will bring:

• Proven senior leadership experience and a passion for leading and enabling teams to thrive and develop.
• Experience of running and improving high-quality, value and volume client-facing services at a senior level in a multi-stakeholder environment.
• Excellent financial and business acumen with a track record of successful business development, income generation and income diversification.
• Comprehensive strategic business planning experience and ability to deliver on key targets both strategically and operationally.
• Strong relationship-building, networking and influencing of external stakeholders.

If you have the ability, drive and experience to manage this highly valued organisation, and have the strategic leadership skills to take it to the next stage, we would love to hear from you.

Our client values diversity, promote equality and challenge discrimination wherever they see it. They are committed to diversifying the background of our workforce and welcome applications regardless of sex, gender, race, age, sexuality, belief or disability.

For further information, please view the Application Pack below. To apply for this role, please click 'Redirect to Recruiter'.

Deadline for applications: 4th May
Preliminary Interview with Prospectus: w/c 12th May
Panel Interviews with the Charity: 1st stage – Thursday 29th May

These dates may be subject to change and applicants will be advised in advance should this happen.

Age UK Sutton is a local, independent charity with a mission to make Sutton a more Age Friendly Place. We deliver a mixture of services for those 50+, their families and carers, run a social enterprise and are involved in local influencing and strategy.  Age UK Sutton makes a difference to the lives of older people and enables the older population of Sutton to live independent and fulfilling later lives.

We are looking for an experienced Community Fundraiser, to be responsible for wider community income generation projects as well as lead on the marketing function within Age UK Sutton.  This is an exciting new role within our organisation and an opportunity to help shape the future of a key local charity.

Age UK Sutton are looking for a proactive, motivated and enthusiastic individual who: 

• Can develop and deliver fundraising and marketing strategies to support our Business Plan; 

• Identifies opportunities to generate new income streams; and 

• Builds a strong, effective profile for Age UK Sutton. 

You will work alongside a supportive, committed and passionate staff team.  Training and development opportunities are available to all staff.  

Full details about the role, including a person specification, can be found within the job pack.  Once you hit apply, you will be able to download and view the job pack. We encourage applicants to contact us for an informal chat to discuss the opportunity and working at Age UK Sutton. 

To apply, please submit a CV and supporting statement. We expect candidates to address the experience, skills and knowledge sections of the person specification, found within the job pack, within their statement. 

This is a fixed-term contract for 2 years with potential for extension.   

Closing date for applications: Sunday 20th April

Scripture Union is a national mission-movement, the aims of which are to create opportunities for children and young people to explore the Bible, respond to Jesus and grow in faith. We are currently seeking a dynamic and efficient Human Resources Officer to provide quality administrative and HR generalist support across the full range of the HR function.

The successful candidate will:

• Give support and guidance on the application of all HR policies and procedures to the Director of Finance and Services, line managers and all staff.
• Co-ordinate end to end recruitment campaigns, and support managers through the recruitment process.
• Undertake HR induction and onboarding processes with all new staff covering relevant HR policies and training them in the use of the HR database.
• Co-ordinate the annual salary review process, including being confident in benchmarking roles against current market data.
• Manage and maintain staff contracts and other HR electronic and paper files.
• Be competent in the use of HRIS systems and ability to analyse and present data from the system.
• Work closely with the Finance team by providing information to them in respect of payroll, pensions, holiday pay, maternity/paternity/adoption pay and any other relevant matters
• Maintain knowledge of employment legislation, advising the Director of Finance and Services of opportunities to improve HR policies and procedures, updating them as appropriate.
• Take a keen interest in staff culture, and wellbeing initiatives to promote engagement across the Movement.
• Coordinate staff training and development events including quarterly Induction and Training Days for new staff at our National Offices.

If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please submit your CV and a covering letter. We will contact shortlisted candidates to ask them to complete an application form ahead of interview. For more details, please download the job profile below.

We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service), and free Bible reading notes.

* This role is based at our National Offices, but offers the opportunity for hybrid working in line with our policy. If you have any questions about this role, please contact , HR Officer by e-mail and they will call you back.

Closing date: 21st April 2025

Interview date: 29th April 2025

Interview location: Trinity House, Opal Court, MK15 0DF

The Movement takes Safeguarding seriously. This role will require an Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies. We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.

Job titleSenior Finance and Operations Coordinator Start Date Immediate, Hiring on a rolling basis PurposeTo manage the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions, and providing support in the preparation of project-related financial reports. Responsible toCEOResponsible forFinance Officer  Working withAll the departments 
LocationLondon Office, Hybrid with at least 2 days from officePostFull timePeriodPermanent Grade4.1SalaryGBP 41,938 for London

RedR UK and the work we do 

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard. 

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct. 

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work. 

About this role 

We are seeking a highly skilled and detail-oriented Senior Finance and Operations Coordinator to join our finance team. The Senior Finance and Operations Coordinator will be responsible for managing the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions, and providing support in the preparation of financial statements, restricted and unrestricted funds budgeting, reporting and managing operations. The ideal candidate should have extensive experience in Project financial management with major Institutional donors, trusts and foundations, possess strong analytical skills, and have a solid understanding of UK charity accounting principles and regulations. If you possess the required qualifications and are ready to take on this challenging role, we encourage you to apply.

Job Description 

Main Duties, Responsibilities and Accountabilities: 

Finance 

• Oversee accurate and up-to-date financial records, including accounts payable, accounts receivable, general ledger, and bank reconciliations. 

• Oversee the process and reconciliation of financial transactions, such as invoices, payments, and expense reports. 

Financial Management:

• Perform month-end and year-end closing procedures including monthly reconciliations, journals, accruals & prepayments.

• Preparation and analysis of monthly management accounts.

• Ensure compliance with accounting standards and regulations, stay updated on changes in accounting regulations and best practices and advise management accordingly.

• Monitor cash flow and provide management options Collaborate with external auditors during financial audits. 

• Provide support in payroll processing and employee expense reimbursements. 

• Assist in implementing and improving accounting processes and systems. 

Project Financial Management

• Lead on budgeting and forecasting processes with Programme colleagues

• Support programme teams with periodical financial reporting including monthly project finance updates,

• Lead on programme audits 

Operations 

• Provide administrative support to the Operations, IT, HR and Security Management functions of the organisation, supporting a positive and healthy working culture across the organisation.

• Identify opportunities for process improvement within the Operations, IT, HR and Security Management functions.

• Support our organisational systems, from Office 365 to Salesforce, ensuring the organisation becomes more efficient and effective in how it works.

• Maintain accurate operational records using organisational systems and support colleagues on maintaining clear and updated records, ensuring data integrity and accessibility. 

• Support the update, roll-out and dissemination of our organisational policies and procedures. 

• Support a range of office, legal and administrative tasks as necessary, coordinating suppliers, contracts and organisational subscriptions. 

• Act as first port of call for all external communications, including general email, post and telephone enquiries, as well as communication with external suppliers, in a timely and professional manner.   

• Leads the logistics & IT arrangements of internal meetings (All Hands Meetings, Quarterly Team meetings, Board meetings, and others) under guidance.

• Tracks and reports on operational & CEO-related expenditures under guidance.   

• Supports in any other task as required by their line manager, CEO or board members. 

Skills required:  

Essential skills/Qualifications   

• High level of experience in using QuickBooks or similar finance software, preferably QuickBooks Online and Excel 

• Degree or equivalent in Finance/Accounting or relevant discipline

• Understanding of the UK regulatory framework – Annual filings to Charities Commission and Companies House.

• Experience of working with regulatory stakeholders – Auditors, HMRC, UK Charities Commission, Companies House

• Experience of working across major Institutional donors.

• Able to analyse and present financial information to non-finance colleagues. 

• Strong administrative skills, communications skills and attention to detail. 

• Charity Accounting (UK SORP) 

Other skills  

• Microsoft Applications

• Able to communicate effectively. 

• Good collaborative, team playing skills including ability to apply initiative as deemed appropriate.   
• Good analytical skills and ability to proffer solutions to problems.