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Closing in 7 days
The Bikeability Trust, Remote
£50,000 per year
Posted 5 days ago Quick Apply
QuarterFive Fundraising Recruitment, Remote
Up to £45,000
Posted 2 days ago Quick Apply
Closing in 3 days
MS Therapy Centre NW Limited, Remote
Circa 27,000 per annum pro rata (dependent on candidate experience)
Seeking a dynamic and enterprising fundraiser to develop our work with trusts and foundations. Salary negotiable for the right candidate.
Posted 1 week ago
Closing in 6 days
The Mason Foundation, Remote
£25,500.0 - £25,700.0 per year
Posted 3 weeks ago Quick Apply
The Humane League UK, Remote
Starting Salary of £41,873 or £46,061 for Inner London Weighting.
Posted 1 day ago
Young Lives vs Cancer, Remote
£43,361 FTE (outside London); £45,913 FTE (inside London)
Posted 2 weeks ago
Closing in 3 days
Waterwise Project, Remote
£38,000 per year
Posted 3 weeks ago
Action Tutoring, Remote
£25,235 per annum plus London weighting of £2,271 per annum if applicable
Posted 4 days ago
National Foundation for Educational Research, Remote
£30,000 - £34,000 per year
Posted 2 weeks ago
GREEN PASTURES CBS LIMITED, Remote
£27,000 FTE / £16,200 per year for hours worked
Posted 2 days ago
Closing tomorrow
Alzheimers Society, Belfast (On-site)
£23,933 - £25,873 Per Annum
Posted 3 weeks ago
Page 6 of 8
Remote
£50,000 per year
Full-time
Contract (Until 31.03.2026)

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Job description

Reporting to the Director of Training and Quality, the Head of Quality will have responsibility for maintaining high quality standards across all operations relating to the delivery of Bikeability, the government’s national cycle training programme.

The post-holder will be familiar with the vocational qualification landscape and will hold (at least) Level 4 qualification in quality assurance.

They will ensure that quality is at the heart of Bikeability by development and delivery of the quality assurance system. 

The Bikeability Trust 

The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.   

We are:  

  • Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.  

  • Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.   

  • Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).  

  • Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.   

  • Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.  

  • Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.  

Responsibilities  

Quality Assurance Management  

  • Develop with Director of Training and Quality the annual plan of quality improvement and training standardisation for the Bikeability Industry. This may include but not limited to: 

  • Writing and continually improving IQA guidance for training providers. This may include written guidance, video, webinar and other resources 

  • Developing and leading CPD for instructors and training providers 

  • Developing procurement guidance for grant recipients to assess quality 

  • Assimilating learning from complaints and serious incidents into quality improvement and training standardisation plan 

  • Keeping informed around any legislation or guidance changes that require amends to the Bikeability Delivery Guide. Ensure the guide is updated and communicated effectively 

  • Leading guidance, training and support to Quality Consultants to ensure standardisation and consistency of visits and reports 

  • Introducing and leading on training for training providers’ IQA leads 

  • Running the quarterly meeting for training providers’ IQA leads 

  • Produce an annual thematic report on quality

  • Develop initiatives to support and improve instructor recruitment and retainment. 

  • Work with communications team to effectively communicate the quality assurance system to Bikeability Industry

  • Offer subject matter expertise, expert insight and support to the Bikeability Effectiveness Advisory Group and Regional Networks 

  • Manage the quality team for the Bikeability programme: 

  • Safeguarding, complaints and serious incidents monitoring, reporting and learnings 

  • Training Provider External Quality Assurance visits and standardisation of delivery to identify industry needs 

  • Acting on whistleblowing concerning misuse of public funds or the Bikeability brand 

  • Annual system of registrations and renewals for instructors, training providers and grant recipients

  • Responding to enquiries from members of the public and professionals through contactus

  • Awards materials delivery and monitoring 

  • Supporting digitisation enquiries from the Bikeability Industry 

  • Overseeing the Bikeability conference 

  • Collating, analysing, reporting and acting on data/feedback collected through digitisation 

  • Monthly and quarterly reports on delivery of core services for Department for Transport and Board of Trustees 

  • Lead the Bikeability annual conference planning (working with a cross departmental project team) 

Digitisation 

  • Ensure that grant recipients, training providers and instructors receive timely support on digitisation and technical help where required working across the quality team 

  • Work with the operations team to report on the impact of quality 

Get Cycling in Schools (GCiS) 

  • Provide leadership to the project team to fulfil objectives and outcomes of the programme 

  • Ensure financial processes are followed and budgets are reconciled on GCIS spend 

  • Ensure GCiS outcomes reporting as part of the quality team monthly and quality reporting

General  

  • Recognise the need to be flexible when working for a small organisation and carry out other duties that may be required 

  • Commitment to personal continuing professional development

  • Take on another other task as agreed with line manager 

Person specification 

The successful applicant will have: 

  • A first or higher degree 

  • L2 Award in Instructing Cycle Training qualification status and enhanced DBS 

  • Level 4 Quality Assurance

  • Excellent organisational and customer care skills 

  • Strong written and oral communication skills 

  • Have a growth and continuous improvement mindset 

  • Ability to use Microsoft 365 packages including Excel, Word, PowerPoint, Outlook and Teams 

  • Ability to work effectively as part of a team and independently 

  • It is also essential that the post holder has experience of one or more of the following:

  • Experience of managing Bikeability programmes

  • Customer service and complaints

  • Safeguarding

Skills 

  • Excellent communicator (both orally and in writing) with effective listening, influencing and negotiation skills 

  • Highly effective decision-making skills with excellent analytical and problem-solving abilities 

  • Excellent administrative, organisational and IT skills 

  • Intellectual rigour, financial acumen and the ability to accurately analyse and explain complex issues 

We value staff and a range of experience at the Bikeability Trust, so the person specification is a guide to the skills. We encourage diverse applicants and transferable skills.

Application resources
Posted by
The Bikeability Trust View profile Organisation type Registered Charity Company size 21 - 50

Equipping more than five million children with the skills and confidence to cycle on today’s roads

The Bikeability Trust logo Play
Posted on: 09 March 2025
Closing date: 21 March 2025 at 17:56
Tags: Training / Learning, Operations, Compliance / Quality

The client requests no contact from agencies or media sales.