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Top job
Dogs Trust, The Angel (Hybrid)
£27,000 per year
Are you a customer focused dog lover? Do you want to make a difference?
Posted 2 days ago
Top job
Pestalozzi International, Crawley, West Sussex (Hybrid)
£40,000 - £45,000 per year
Pestalozzi International is seeking a dynamic and creative Fundraising Manager to push boundaries and redefine what fundraising can achieve
Posted 2 days ago Quick Apply
Top job
The Royal Academy of Engineering, SW1Y, London (Hybrid)
£95,000 per annum
With your background in digital transformation, you will be at the centre of the academy in this highly influential, visible leadership role
Posted 1 day ago
Forces Employment Charity, Colchester, Essex (Hybrid)
£29,000 per year
An exciting opportunity to join Forces Employment Charity.
Posted 1 week ago
Youth Focus West Midlands, Remote
£26,000 - £30,000 per year pro rata (£10,400 – £12,000 before deductions)
Posted 1 day ago
Single Homeless Project, Westminster (On-site)
Starting at £28,247.60 and rising incrementally to £30,342.85 per annum
Make a real difference to individual's lives and crucially, support individuals many of whom face multiple disadvantages
Posted 4 days ago
Closing in 5 days
FareShare, Multiple Locations (Hybrid)
£30,287 - £31,881 per year
Posted 1 day ago
The Nehemiah Project, London (Hybrid)
£70,000 - £73,000 per year
Posted 5 days ago Quick Apply
Page 1 of 16
The Angel, Greater London (Hybrid)
£27,000 per year
Full-time
Permanent
Job description

We are looking for a supporter-centred person to join our wonderful community fundraising team to support with our ambitious plans to expand and develop the community programme and portfolio. This includes supporting the team in developing relationships and increasing activity and income while continuing to deliver excellent supporter care to our incredible fundraisers.

About this job

As a Community Fundraising Assistant you will:

  • Manage the fundraising inbox and provide effective and efficient support to the community fundraising team.
  • Provide excellent supporter care to ensure we provide the best supporter experience whether on the phone, by email or in person.
  • Support on key events and activities including our PAW Patrol on a Stroll mass participation event and sporting events, such as the Great North Run and London Marathon.
  • Carry out administrative tasks, such as updating records on the database, coding donations and liaising with our Gift Processing team.
  • Manage packs and fulfilment process for Dogs Trust community fundraisers.
  • Attend fundraising events as a representative of Dogs Trust, including at weekends and out of hours.

About you

With experience or knowledge in a fundraising, supporter services, or customer service role you will be a skilled communicator and have an ability to prioritise and manage several different projects at one time. You will be expected to attend events on some weekends which may require travelling and overnight stays.

About the team

The Community Fundraising team is part of the Individual Giving department in the Fundraising and Marketing Directorate. The IG department brings in approximately £88m per annum through regular giving, one off gifts, prize led fundraising, community and events and legacy and in memory. Our collective ambition is to build on our already successful portfolio of fundraising products and grow and diversify our income by 25% over the next five years, through engagement and value exchange.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Posted by
Dogs Trust View profile Organisation type Registered Charity Company size 501 - 1000
Posted on: 03 February 2025
Closing date: 17 February 2025 at 12:56
Tags: Communications, Fundraising, Helpline, History, Community Fundraising, Events / Activities