Heritage Jobs
The learning and knowledge lead is a pivotal role managing the threads that run though all our work and ensuring that they are aligned with the ‘Change We Seek’ strategy and systems change thinking. As a new role in a period of organisational transformation, we need someone that is willing to come on this journey with us as things shift and change along the way.
Through our learning we want to:
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Continue to shift and develop how we operate as an organisation.
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Make bold funding and investment choices.
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Move closer to the change we seek in line with our mission.
This role requires someone with an inquisitive, brave, and collaborative mindset who is comfortable working with complexity and thrives in iterative environments. You will have excellent relationship-building skills, working closely with our grantee partners, programmes team, senior leadership team and the CEO as well networks from similar organisations to share and capture learning. We have a strong learning culture and a committed and passionate team who want to make a difference in the philanthropy sector, so we’re looking for someone who can build on our learning and insights, hold us to account, challenge our thinking and amplify the voices of our grantee partners. This role is vital in consolidating our learning and helping us ensure that the ‘Change We Seek’ strategy is embedded into everything we do.
The ability to communicate learning, insights and Tudor’s messaging in different mediums, to connect and collaborate with different people and the ability to create safe, meaningful and trusting spaces where people can learn, reflect and share is essential.
The role is a blend of traditional knowledge sharing and evaluation alongside entrepreneurial and creative problem-solving, working with complexity and turning it into tangible action. This is a real opportunity for someone to help us navigate our way through change by sharpening our own workstreams and strategies.
As we continue to develop as an organisation, we will support individual team members to further develop their skills accordingly. We are therefore looking for people who are multidisciplinary in their skill set; collaborative and curious in aptitude; and can combine identity and passion with strategic thinking.
The client requests no contact from agencies or media sales.
The National Portrait Gallery is seeking a talented Senior Manager, Trusts and Foundations to join their thriving Development team. Following their major transformation and reopening in June 2023, they are delivering a vibrant programme of world-class exhibitions and engaging with new audiences. This is an exciting opportunity to play a pivotal role in their continued success.
About the Role:
As Senior Manager, Trusts and Foundations, you'll work closely with the Head of Grants and Legacy Giving to secure vital support from trusts, foundations, and the National Lottery Heritage Fund. You'll cultivate and steward relationships with existing and potential funders, develop compelling proposals, and ensure excellent reporting and recognition. This is a front-facing, donor-focused role that requires exceptional communication skills and a genuine passion for the Gallery's mission.
Key Responsibilities:
- Support on the delivery of a thriving grants programme, with responsibility for half of the portfolio
- Build and maintain strong relationships with funders, providing excellent stewardship
- Craft compelling funding applications and impact reports.
- Collaborate with internal teams to align projects with funder priorities.
- Identify and cultivate new funding opportunities.
- Potential future line management responsibilities as the programme grows
About You:
- Significant experience in trusts and foundations fundraising, preferably in the arts/cultural sector.
- Proven ability to secure major grants and manage funder relationships. Specific skills and strengths in managing warm relationships is needed.
- Excellent written and verbal communication skills.
- Strong stewardship and relationship management skills.
- Financial literacy and experience with budgets.
- Ability to work collaboratively and strategically.
- Enthusiasm for the Gallery's mission and a commitment to equality, diversity, and inclusion.
What’s on Offer:
- Salary: £41,800 per annum.
- Generous pension contribution: 28.9% employer contribution.
- 27 days annual leave.
- Hybrid working (London office/work from home).
- Opportunity to work within a prestigious cultural institution.
- A collaborative and supportive team environment.
Interviews to be held in person on the 16th April
Summary
We're looking for a Personal Assistant to The Bishop of Southwell and Nottingham.
- Work closely with the Diocesan Bishop to ensure that his diary is well managed.
- Handle a wide range of telephone and email enquiries with confidence, warmth and diplomacy, answering queries directly or passing them on to the Bishop's Chaplain or other appropriate person.
- Create engaging and dynamic presentations for the Diocesan and Suffragan Bishops as requested.
- Ensure secretarial support for the Diocesan Bishop through drafting letters, emails and documents.
- You'll need to be educated to 'A' level or above, or equivalent.
- You'll need to be proficient in use of Microsoft Word, Excel, Access, PowerPoint and Outlook.
- You'll need to be able to initiate and maintain good and effective administrative procedures, able to prioritise effectively and display good judgement in knowing when and to whom to delegate and establish excellent working relationships with colleagues.
- The location of the role is Bishop's Manor, Bishop's Drive, Southwell NG25 0JR.
- This is a fixed-term contract for 12 months.
Closing date for applications is 06 April 2025.
First round interviews are expected to take place on 15 or 16 April 2025.
Second round interviews are expected to take place on 28 April 2025.
- A salary of £30,307 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club.
- Age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
Company Overview
Holocaust Centre North promotes education on the Holocaust and post-Holocaust issues, including building new lives in the North of England and intergenerational memory and trauma. Our work across collections, learning, artistic research and survivor welfare seeks to foster a culture of care and promotes awareness about the relevance of Holocaust history in the present. We work closely with refugees of Nazi persecution, their families and carers, artistic practitioners, researchers and schools to create a space for nuanced dialogue about the ongoing relevance of the Holocaust. We strive to provide opportunities for reflection on the role that this dark chapter of our shared history plays in the now and to reframe Holocaust memory within contemporary critical frameworks.
Summary
Are you an ambitious fundraising professional ready to elevate your career to the next level? We are seeking a dynamic and passionate individual to step into the exciting role of Head of Fundraising within our small but ambitious and growing team. This is a unique opportunity to significantly shape and expand our fundraising strategy while working alongside enthusiastic, dedicated, and caring colleagues committed to making a meaningful impact through powerful community engagement and thought-provoking contemporary dialogue.
As Head of Fundraising, you will have the opportunity to take on significant responsibility by innovating and enhancing our membership programme, forging new and impactful corporate partnerships, and curating engaging annual fundraising events. Your creativity and strategic insight will directly influence our future growth and sustainability. We have a proven track record in supporting and developing our team members to achieve their professional goals, ensuring you have ample opportunities for growth and advancement.
At Holocaust Centre North, genuine community relationships lie at the heart of our mission. You will play a pivotal role in deepening and strengthening these vital connections, ensuring the long-term sustainability of our work in Holocaust memory and contemporary critical engagement.
Join us and make a meaningful difference in a supportive environment where your ambition and vision can thrive!
Main Duties and Responsibilities
- To strengthen Holocaust Centre North’s patrons’ scheme ‘The Northern Line’
- To lead on grants fundraising
- To establish a corporate giving programme
- To establish and run an annual programme of fundraising initiativesTo establish and run an annual programme of fundraising initiatives
For more detail about the role's main duties and responsibilities please visit our website.
Person Specification
Experience
- Proven experience in fundraising, with a track record in individual giving, corporate partnerships, or event fundraising.
- Experience of engaging and stewarding donors, supporters, or stakeholders in a charity or cultural organisation.
- Experience in writing successful funding applications for trusts, foundations, or statutory funders.
- Experience in planning and delivering fundraising events, including donor cultivation events and community fundraising initiatives.
- Experience of working with communities, volunteers, or grassroots networks to encourage participation and engagement.
Skills
- Strong relationship-building skills, with the ability to connect with supporters, funders, and corporate partners.
- Excellent written and verbal communication skills, with the ability to craft compelling fundraising applications, donor communications, and event materials.
- Strong project management skills, with the ability to balance multiple priorities, meet deadlines, and deliver high-quality outcomes.
- Ability to analyse fundraising data and trends to inform strategy and reporting.
- Strong organisational skills and attention to detail, ensuring efficient record-keeping and reporting.
- Confidence in public speaking and presenting to potential donors, partners, and community groups.
Interests / Personal Attributes
- A passion for the work of museums, heritage and the role of the charity sector in bringing communities together.
- A commitment to ethical fundraising and relationship-driven donor stewardship.
- A proactive and creative approach to fundraising, with the ability to spot new opportunities and develop innovative ideas.
- A collaborative and team-oriented mindset, with a willingness to work closely with colleagues across Collections, Learning & Communities, as well as University partners.
- A commitment to inclusivity, accessibility, and engaging diverse communities in fundraising activities.
- Resilience and adaptability, with the ability to navigate challenges and maintain enthusiasm in a fast-paced environment.
- Willingness to work occasional evenings and weekends for events and donor engagement activities.
- Interest in Holocaust education and its potential to be a force for good in the modern world, memory, and contemporary critical engagement with history.
How to Apply
To apply for this role, please download and read carefully our Job Description and Person Specification and send the below to the email address included in the application pack.
- Your CV – This should include your professional experience relevant to the role, whether in a paid or voluntary capacity.
- A Cover Letter – Please explain how you meet the experience, skills and interests/personal attributes criteria in the person specification, providing examples where possible.
We recognise that some candidates may prefer to demonstrate their achievements visually or through other formats. If you would like to, please feel free to attach links, PDFs, photos or videos in support of your application.
Deadline for applications: 23rd April 2025
We look forward to receiving your application and appreciate you taking the time to read this opportunity.
Job Types: Part-time, Temporary
Contract length: 24 months
Pay: £31,470.00-£34,063.00 per year
Expected hours: 22.5 – 30 per week
Benefits:
- Additional leave
- Flexitime
Work Location: In person
Application deadline: 27/04/2025
The client requests no contact from agencies or media sales.
Finance Officer
We are looking for an experienced Finance Officer to join the team, to manage financial operations and related administrative processes.
This is an interesting opportunity working for an organisation that co-creates inclusive arts opportunities within diverse communities.
Position: Finance Officer
Location: Greater Manchester/Heywood/hybrid (in person in Heywood on Wednesdays)
Hours: Part-time, 15 hours / week
Salary: £28,282 per annum (£9,554.70 pro rata)
Contract: Permanent
Benefits: 7.5% employer pension contribution, with a requirement of 0.5% contribution to be made by the post-holder, and 30 days holiday plus public holidays pro rata
Closing date: Thursday 24th April at 10am. Interviews will be conducted on Wednesday 7th May and will consist of an in-person interview in Heywood
The Role
You will be responsible to and work closely with the Managing Director to ensure financial information is provided to the Board of Trustees, funders and other stakeholders; and act as Secretary to the Finance Task Group, convening and minuting meetings.
This includes maintaining accurate financial records, processing invoices and payments, reconciling book-keeping software (currently Quickbooks) and producing regular management accounts.
About You
You will have experience in finance and accounting and a strong understanding of charity finance. You will work closely with senior leadership and the Programme Coordinators to ensure budgets and financial reporting are up-to-date and comply with legal regulations.
Practical experience is more important to us than formal qualifications.
The charity is an equal opportunities employer, and welcomes applications from all sections of the community.
We are particularly interested to hear from candidates who live in Rochdale, the global majority, disabled, neurodiverse and LGBTQ+ communities.
About the Organisation
The organisation uses a wide range of creativity and art forms, including visual arts, creative writing, and spoken word, to engage diverse and underserved communities in Rochdale and across Greater Manchester. They co-create inclusive artistic opportunities with these communities that enhance wellbeing and celebrate culture and heritage. They call this Art for a Reason.
The organisations is currently underrepresented by ethnically diverse staff and management, so we particularly encourage applications from individuals who live in Rochdale and/or identify as being of the global majority, disabled, neurodiverse and/or LGBTQ+/and or non-binary communities. The successful candidate will be offered the post subject to an enhanced DBS check and references.
You may also have experience in areas such as Finance Officer, Financial Officer, Finance Assistant, Finance Coordinator, Accounts Officer, Accounts Assistant.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Summary
JOIN OUR TEAM AS A PAYROLL OFFICER
The Payroll Officer will undertake end-to-end payroll administration tasks and work within an agreed control framework and in line with agreed monthly timetables and service levels to deliver payroll processing for all relevant payrolls.
Core Responsibilities
- Act as a first point of contact for payroll-related queries from individuals (staff, clergy etc.) and customers (NCIs HR, dioceses, Bishops' offices etc.
- End-to-end payroll processing for all relevant payrolls (starters, leavers, changes, variance checking etc.).
- Responding to enquiries (by phone, email, online) from payees and payroll customers (NCIs, dioceses, Bishops' offices etc.) on a timely basis, demonstrating high levels of customer service.
- Administration of overpayment process and death in service process.
- Undertake payroll processing tasks including PAYE, NI, student loans, childcare vouchers, cycle to work scheme, parental leave, statutory payments, court orders, GAYE, other personal deductions, and tax year start/tax year end etc
- Provision of information for internal and external audit processes as required.
- Proactive and strict management of the payroll cut-off deadlines, including sending email reminders.
Key Role Requirements
- This is a hybrid role with the expectation to work from the office (Church House, London or The Old Brewhouse - Bishopthorpe, York) 1 day per week on Tuesdays.
You will need to be/have:
- Experience of working within a payroll environment using computerised payroll systems.
- Experience of dealing with a large and varied customer base.
- Experience of working in a collaborative, team environment.
- Familiar with basic UK payroll legislation.
- Level 3 National Payroll Certificate or similar (e.g CIPP) (Desirable).
- Experience of using Oracle HCM Cloud (Desirable).
- Up to date knowledge of IOM (ITIP and IOM NI) and Channel Island payroll (SI Soc Sec) legislation (Desirable).
- Very good numerical skills, able to undertake calculations with confidence and spot errors.
- Good IT skills, with accurate and quick data entry/ keyboard skills.
- Confident, polite, service-orientated approach, able to offer excellent customer service.
- Able to identify priorities and plan and organise daily work routines.
- The ability to work well and effectively under pressure to meet strict deadlines.
WHAT WE OFFER
Your Salary
- A salary of £34,801, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Summary
We are holding a webinar to give you the opportunity to find out more about this role at 12:00pm - 12:45pm on Tuesday 8th April 2025.
The Finance department is a shared services function working across the NCIs to provide a comprehensive, cost-effective finance service to each organisation, and helping to co-ordinate joint projects where appropriate. The Finance department is on a change journey, transforming the way we work and the service we provide to the NCIs.
You will manage the Financial Accounting and Control team within the Finance department, preparing statutory financial reporting for a range of complex entities (incorporating investment, pension scheme, company and charity reporting requirements), overseeing period-end processes, and ensuring strong financial controls and good balance sheet management for the NCIs.
You will manage, motivate and develop your team to ensure the timely and accurate delivery of statutory financial reporting for each of the NCIs and provide a high-quality finance service to the NCIs. You will act as subject-matter expert on accounting matters, demonstrating excellent technical accountancy knowledge, and will be able to explain complex financial issues to finance and non-finance staff.
An excellent communicator, you will be able to build effective relationships with a wide range of stakeholders and will work collaboratively with the rest of the Finance team to build strong internal control processes. You will be someone who is always looking to improve processes and work smarter, collaborating with your finance colleagues to drive best practice in everything we do.
You will deliver relevant training and support across departments to help improve financial literacy and ensure compliance with relevant financial control procedures.
- This is a 15 month fixed-term contract
- A Basic DBS check will be completed as part of the pre-employment checks for this role
- A salary of £75,000 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.
The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
If you have any questions, please contact us.
The closing date for receipt of applications is 9am on Tuesday 22nd April 2025.
The interviews will take place in Northampton, on Thursday 1st May 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Philanthropy Manager: Individuals
Advancement
Full-time, 41 hours per week (including one hour paid lunch break)
Permanent
£42,400 per annum
Application deadline: 12pm (midday) on Monday 21 April 2025
About the role:
The British Museum is embarking on one of the most significant cultural redevelopment projects undertaken anywhere in the world. will transform the Museum for the 21st century while staying open, maintaining the founding commitment to keep the collection safe and accessible to the public for generations to come.
The Philanthropy Team, as a key function of Advancement, will play a vital role in enabling the Museum's vision for the future. As such, the team is expanding, with new roles created to accommodate priority projects including a major acquisition campaign, capital and increased revenue targets for exhibitions and core work.
Key areas of responsibility:
The Philanthropy Manager: Individuals will be responsible for:
- Maximising income from individuals for a range of capital and revenue projects by securing five and six-figure gifts
- Supporting senior colleagues, including the Associate Head of Philanthropy (Individuals) and Head of Philanthropy in cultivating new relationships at this exciting time in the Museum's history
- Actively stewarding an established portfolio of donors
- Ensuring the highest standards of information management
About you:
Above all else, the post holder will need to be a pro-active, results-driven individual who remains focused and productive under pressure. Solid experience of managing relationships with major funders in the cultural or heritage sector is essential as are outstanding communication skills.
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our .
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
If you have any additional needs that we should be aware of in order to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. We would typically see this role as working on site, as required, several days a week.
Join War Child UK as our Database Executive and use your CRM expertise to drive data excellence, enabling innovative fundraising that supports children affected by war.
It’s an exciting time for War Child. We are sector leading with our heritage, connections, and relationships in the world of music, gaming and events. With a talented, hard-working team, we deliver amazing, creative fundraising in spades that has a huge capacity to inspire people.
You’ll be part of a multi-award winning Fundraising & Communications team which prides itself on innovation and collaboration in order to inspire our fundraisers and supporters. As our Database Executive, you'll play an important role in supporting, maintaining and utilising our database system, Salesforce. We’re looking for a certified Salesforce user who is adept at project management to support the Data Lead, with a variety of projects – ensuring our busy Fundraising & Communications function are fully enabled. This requires someone who is experienced in data selection, the importing of data and data cleansing. Working with a range of teams at War Child, the Database Executive is a confident advocate for Salesforce and the importance of CRM, helping War Child achieve our objectives and provide the best possible service to our donors, supporters, participants and staff.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you. Below are some of the experiences and qualities were looking for. However, if you don’t meet every aspect of the role criteria, we still encourage you to apply – your skills, experiences, and perspective could be exactly what we need to enable War Child to support more of the world’s most vulnerable children.
- A Salesforce user (or equivalent through relevant experience) with good working knowledge of Salesforce system administration.
- Someone who can manage database-related projects effectively, accurately and to set timeframes, from start to finish.
- Experienced in data selection for mass fundraising appeals – with excellent attention to detail.
- Experienced in importing and exporting data with data loader.
- Understanding and appreciation for excellent data quality, using your passion and skills to manage data cleansing projects to the highest possible standard.
- Committed to Salesforce best practice and staying abreast of developments on the Salesforce platform and wider Salesforce and Salesforce org community.
- Able to manage a variety of stakeholder requirements and priorities simultaneously, to resolve requests in a timely, logical and accurate manner.
- A naturally collaborative person, who enjoys working with others and communicating with a variety of stakeholders to complete projects and problem solve.
What we can offer you
At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working, flexible hours and compressed hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:
- Flexible working culture and flexible public holidays
- 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
- Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
- Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.
The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for a Visitor Support and Resolutions Manager to join us on a full-time, 12-month fixed-term basis, working 36 hours per week.
The Benefits
- Salary of up to £38,500 per annum, depending on experience
- 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for a customer service professional with line management experience and strong CRM skills to join our iconic organisation.
You will enjoy a truly unique and inspiring environment, surrounded by natural beauty and heritage that makes every day extraordinary.
Even better, you will have the chance to shape unforgettable experiences, where your work will enrich the visits of millions of people who enjoy our parks every year.
So, if you’re ready to be part of something truly special, and work within London’s most treasured green spaces, read on and apply today!
The Role
As a Visitor Support and Resolutions Manager, you will lead a team to deliver exceptional service to our visitors and colleagues across all communication channels.
Working with multiple departments, you will ensure consistent messaging and share valuable visitor insights to support continual enhancements to their experience.
Beyond this, you will also optimise our CRM system to simplify processes and elevate the quality of service we provide.
Additionally, you will:
- Act as the escalation point for complaints and enquiries
- Deliver training on visitor support processes and the CRM system
- Oversee reception and postal services at our HQ
About You
To be considered as a Visitor Support and Resolutions Manager, you will need:
- Line management experience within a customer service context
- Significant experience of managing a CRM system (ideally Microsoft Dynamics)
- Excellent verbal and written communication skills
- Good negotiation and conflict resolution skills
- GCSEs (or equivalent) in Maths and English Language – Grade C/4, equivalent or above
Other organisations may call this role Customer Service Manager, Visitor Experience Manager, Customer Support Team Leader, Customer Resolutions Manager, or CRM Manager.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



The client requests no contact from agencies or media sales.
Associate Head of Philanthropy: Individuals
Advancement
Full-time, 41 hours per week (including one hour paid lunch break)
Permanent
£56,195 per annum
Application deadline: 12pm (midday) on Monday 21 April 2025
About the role:
The British Museum is embarking on one of the most significant cultural redevelopment projects undertaken anywhere in the world. will transform the Museum for the 21st century while staying open, maintaining the founding commitment to keep the collection safe and accessible to the public for generations to come.
The Philanthropy Team, as a key function of Advancement, will play a vital role in enabling the Museum's vision for the future. As such, the team is expanding, with new roles created to accommodate priority projects including a major acquisition campaign, capital and increased revenue targets for exhibitions and core work.
Key areas of responsibility:
The Associate Head of Philanthropy: Individuals will be responsible for:
- Maximising income from individuals for a range of capital and revenue projects by securing six and seven-figure gifts
- Supporting senior colleagues, including the Head of Philanthropy and Director of Advancement in cultivating new relationships at this exciting time in the Museum's history
- Actively stewarding an established portfolio of donors
- Developing and leading a high-performing team of HNWI-focused fundraisers
About you:
Above all else, the post holder will need to be a pro-active, results-driven individual who remains focused and productive under pressure. Solid experience of managing senior relationships with major funders in the cultural or heritage sector is essential. As is experience of consulting and influencing internal stakeholders, at all levels, and outstanding communication skills.
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our .
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
If you have any additional needs that we should be aware of in order to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. We would typically see this role as working on site, as required, several days a week.
Learning and Development Officer (aligned to Chester & Stoke-on-Trent and Isle of Man Districts)
This role is part of the Connexional Team Learning Network, supporting, encouraging, and equipping the Church to live out ‘Our Calling’ through worship, mission, evangelism and discipleship. The Learning Network primarily works with lay and ordained leaders, helping them equip others.
This post contributes to Connexional-wide learning and development initiatives, and is specifically aligned with the Chester & Stoke-on-Trent District and the Isle of Man District. Chester & Stoke-on-Trent District has a strong Primitive Methodist heritage, which is felt in the life and culture of the District. The Isle of Man is a self-governing Crown-Dependency where Methodism and Celtic Spirituality are strong components of the Manx identity.
The Ideal Candidate for This Role
The person best suited for this Learning & Development Officer role will be:
A Passionate and Committed Christian
- Deeply engaged in their faith and motivated to help churches grow in discipleship, worship, mission and evangelism.
- A member of a church in good standing with Churches Together in Britain and Ireland (or an equivalent organization).
- Committed to the values of inclusivity, justice, evangelism, and church growth.
A Skilled Educator and Facilitator
- Experienced in learning and development, with transferable skills to a church setting.
- Confident in designing, delivering and evaluating training, both and online and onsite.
- Able to engage adult learners effectively, making theological concepts accessible, and equipping people for vocations within the life of the church.
- A strong theological thinker, able to guide and develop conversations to enable A Methodist Way of Life.
A Strong Communicator and Relationship-Builder
- Able to connect with and inspire people across the church to enable them to serve in their varied communities.
- Skilled in facilitating discussions on vision, mission and growth planning.
- Comfortable using digital tools and online platforms for training and communication.
- Adept at working across cultural and theological contexts, bringing sensitivity and adaptability.
- Proactive in identifying learning and development needs and responding with creative, tailored solutions.
A Collaborative Leader
- Capable of working with diverse teams, including ordained and lay church leaders.
- Skilled in planning, organizing, and evaluating learning and development initiatives.
- Proactive in identifying training needs and responding with creative, tailored solutions.
- Open to collaborating across Methodist districts and the wider church network.
A Flexible and Self-Motivated Professional
- Comfortable with travel and occasional evening/weekend work.
- Based in the Chester & Stoke District, with the ability to travel to the Isle of Man as required.
- Organized and self-driven, able to manage multiple projects and responsibilities.
- Creative and adaptable in responding to the changing needs of churches and communities
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
The successful applicant will be required to live either within or close to & Stoke Methodist District and will be expected to travel to the Isle of Man for work purposes.
Closing date: Sunday 6 April 2025
Interviews to take place on: Friday 2nd May 2025 in Crewe
N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.

About us:
Kent Wildlife Trust is the county’s leading conservation charity with more than 31,000 members and over 1000 registered volunteers. We manage and protect over 9000 acres of land across more than 90 different sites and nature reserves, alongside 2 visitor centres. But we can’t save nature alone. So, we work closely with local communities, businesses, organisations and individuals to protect and restore wildlife and wild spaces and create a wilder Kent for the benefit of people and the planet.
What you'll be doing:
We are looking for a skilled Bid Development Officer to join our team and drive income generation through grants and funding applications. If you have experience in bid writing, securing funding, and building relationships with funders, we want to hear from you!
You will be:
- Identifying and researching funding opportunities from public sector funders, the National Lottery Heritage Fund, Trusts, and Foundations.
- Developing high-quality funding applications in collaboration with internal teams and external partners.
- Managing the full grant cycle—from prospecting and application to reporting and stewardship.
- Building and maintaining relationships with funders, trusts, and foundation managers.
- Creating strong, evidence-based funding proposals aligned with organisational priorities.
- Writing compelling applications and donor reports to meet funder requirements and deadlines.
- Developing and managing project budgets, ensuring full cost recovery.
- Maintaining accurate records on CRM systems and tracking funding opportunities.
- Working closely with strategic partners to shape bids and unlock new funding sources.
- Supporting the Acting Deputy Director (Strategic Conservation Initiatives) in achieving annual income targets.
What we need you to bring:
- Proven experience in bid development and securing funding through high-quality applications.
- Strong research skills to identify new funding opportunities.
- Experience of working to income targets and meeting tight deadlines.
- Excellent written and verbal communication skills, with the ability to create engaging and persuasive applications.
- Strong project budgeting skills, including knowledge of full cost recovery.
- Ability to manage funder relationships, ensuring excellent stewardship and timely reporting.
- Organised and efficient, with the ability to manage multiple priorities.
We are unable to recruit anyone who does not have a right to work in the UK.
What we will offer in return:
We offer exceptional enhanced benefits. Recognising the wellbeing pressures related to the climate and nature crises we face as a society, we provide flexible work options, wellbeing initiatives, and professional development opportunities. Whatever stage of your career you’re at, our comprehensive benefits package at Kent Wildlife Trust can be a key factor in your choice to join us.
Next steps:
If you're ready to join our team and help us create a Wilder Kent, simply click "Apply" to visit our website, where you can find out more about the role and complete the online application form. Be sure to include your personal statement in the space provided and upload your CV, and take a moment to review the Guidance Notes for helpful tips.
Shortlisted candidates will be invited to an interview w/c 14th April 2025. We will let unsuccessful candidates know if they have not been shortlisted.
If you’d like to learn more about the role before applying, feel free to email us.
The Kent Wildlife Trust Group is Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It also means cultivating inclusive workspaces that are free from discrimination, where differences are celebrated, everyone can be themselves and flourish, just like nature!
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Summary
The Human Resources department provides a strategic and operational HR service to the seven National Church Institutions (NCIs) and the 42 Diocesan Bishops' offices. Our HR Operations team focusses on the entire employee lifecycle providing support, advice and guidance to senior leaders, line managers and staff. The Organisational Development team lead on culture, values, wellbeing, development and our belonging & inclusion strategy. Through our External Service team, we also offer HR support on a consultancy basis to other Church of England organisations including our dioceses and cathedrals.
We are a friendly, diverse, well respected and highly engaged HR team who are committed to actively sharing knowledge and learning across the team and beyond. We encourage flexible working within the team and meet together online weekly and in-person once a month for collaboration, knowledge-sharing and building relationships.
The NCIs comprises a wide variety of functions and professions to support the mission and ministries of the Church by working with those who serve in parishes, dioceses, schools and other ministries, and with partners at a national and international level.
As part of our HR Operations team, you will be involved in providing an outstanding proactive and professional HR service. In this role, you will be the day-to-day HR contact for Bishops' Office Staff. A key project at the start of your role will be to establish (and subsequently maintain) a Teams site for Bishops' Office staff to give them easy access to key HR policies and make it easier for the staff to contact HR.
- This is a part-time role working 21 hours / 3 days per week. The work pattern and location are flexible, with one day each week in your primary base of either York or London.
- You will be required to travel to bishops' offices around the UK, and come to Church House, Westminster at least once a month.
You'll need to have experience of providing HR advice and guidance to staff and managers, and a good understanding of typical HR processes. We are looking for someone who is a confident using IT (including Microsoft Office 365 and Teams) and has experience of HR systems. Experience of using Oracle Fusion HCM and SharePoint would be an advantage.
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
Please refer to the Job Description for more information about the role and person specification.
- A salary of £40,572 per annum (pro rata) plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rata).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.