Helpline Jobs
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for an experienced Senior Finance Business Partner to partner with income generation teams, providing detailed, robust and proactive financial support.
This post can be worked remotely (within the UK), hybrid or office based (Cambridge CB2 1AB). Occasional travel to Cambridge or London will be required for partner meetings or collaborating with colleagues.
Responsibilities Include:
- Partner with Fundraising teams to provide insightful financial analysis and strategic support that drives income growth and maximises impact.
- Support donor proposals and reporting by creating accurate budgets, ensuring compliance with donor guidelines, and enabling high-quality financial reporting.
- Collaborate with global colleagues to monitor programme budgets, manage financial risk, and ensure transparent, timely, and accurate reporting across international partnerships.
- Lead financial planning processes including budgeting, forecasting, and return on investment analysis to align fundraising performance with organisational strategy.
- Enhance financial systems and processes, working across Finance and Fundraising teams to improve controls, data integrity, and the use of Salesforce and Accounting Seed.
- Develop financial literacy among stakeholders through training and ongoing support, empowering better decision-making across teams in the UK and overseas.
If you are a strategic and collaborative Finance Business Partner, who can build strong relationships and drive financial excellence, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description, person specification and essential requirements. Then submit a copy of your CV and a covering letter.
The deadline for applications is Wednesday 23 April 2025, 17.00 UK time.
Please note:
- The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
- No agencies please - we are recruiting internally and have preferred agency contacts if required
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a role specific covering letter.
The client requests no contact from agencies or media sales.
Join Our Team!
Crohn’s and Colitis UK are on the look out for a new Graphic Designer who’ll play a key role in shaping and maintaining Crohn’s & Colitis UK’s visual identity. They’ll be responsible for producing engaging visual content across multiple digital and print channels to inform, engage, and inspire our community, as well as raising awareness of the conditions in the public domain. If you think you could be a good fit, then we’d love to hear from you!
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
The postholder will work closely with internal teams and external partners to ensure that all creative outputs align with our brand identity and communication goals. Additionally, as the organisation undergoes a brand repositioning, the role involves collaborating with our brand agency to facilitate a seamless transition to the new brand identity. Beyond the transition, this role will champion the brand and lead by example in design execution, ensuring continued consistency and adherence to the refreshed brand identity across all creative outputs
About You
You’ll have proven experience as a Graphic Designer; working either in a similar role or in an in-house or agency setting. Your excellent understanding of brand identity, typography, and visual storytelling will come into play whilst creating accessible and inclusive content, and using your skills in Adobe Creative Suite to design for social media, email marketing campaigns, web platforms, paid advertising and printed media. You’ll be someone with a strong management skills, an ability to juggle multiple projects and work to tight deadlines. Experience working in charities, health organisations, or advocacy groups would be an advance, but not essential.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings with your team or our partner agencies, or be required attend a few team away-days each year. In In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role. Please refer to the Recruitment Pack on our website for further information.
Closing date: Tuesday 22 April 2025, 9am.
Interviews will take place on 29 & 30 April 2025 and will be held in our Hatfield office.
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Crisis Recovery Worker
Post no: 627
Salary: £24,088 per annum (£7,975.08 actual)
Contract: Permanent
Hours: 12.25 hours per week, 5:00pm to 23:00pm 2 days per week (across 7 day rota)
Location: Milton Keynes
Could you support individuals to deescalate crisis and improve mental health and wellbeing, through focussed 1:1s and structured crisis interventions?
About our Crisis Cafés
Our Crisis Cafes offer a safe, welcoming and non-judgmental environment outside of normal working hours for those who feel in mental distress or crisis.
About the Role
The role will involve assessing needs and offering one to one support to service users to enable them to begin the process of improving their mental health and wellbeing and to providing clarity on services and pathways available in the area. The role will be part of a larger Crisis Café team made up of Crisis Recovery Workers, Crisis Peer Support Workers, Team Leaders and volunteers.
Service Delivery
- Deliver crisis focussed 1:1s and ensure outcomes which supports individuals experiencing a mental health crisis in Houghton Regis & Central Bedfordshire, in line with Mind BLMK’s agreed crisis service and requirements as well as contract requirements.
- Assessing need and suitability for the service in line with the access to services process, and undertaking 1:1s.
- Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
- Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Thursday 20th March 2025
Interviews: W/C 31st March 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Community Navigator (Mental Health)
Post no: 631
Salary: £24,667.47 per annum
Contract: Permanent
Hours: 37 hours per week, Monday to Friday
Location: Eaglestone Health Centre, Milton Keynes
This role is an opportunity to work for Mind BLMK as part of the Milton Keynes NHS mental health service for someone with experience working in health, social care or information and advice, in direct contact with service users.
Working alongside colleagues from Central Northwest London Foundation Trust (CNWL) this role will provide referral management to and from Secondary Services. This will include signposting patients to statutory services including talking therapies and wider community based & voluntary sector support.
The Community Navigator will work as part of the team to deliver on the aims and objectives of the Mental Health Hub whilst representing the Voluntary and Community sector with the NHS.
Service Delivery
- Work within the NHS Mental Health SPA (Single Point of Access) Team to review and process referrals received from GP Practices and other sources including those to be subsequently triaged and assessed by mental health practitioners.
- Actively call patients with a view to assisting them through the process and making their onward appointments into community or secondary care service providers.
- Support the hub to signpost patients and direct them to appropriate services including secondary care, the local Voluntary and Community sector services and activities that support the patients’ wider determinates of their mental health and wellbeing.
- Answer calls, ensure sufficient phone cover, respond to messages/voicemails, provide administrative support to the Mental Health SPA for all services and deal with queries in a sensitive and timely way liaising with clinical or team lead as is appropriate.
- Monitor service inboxes during core office hours, responding to any queries professionally providing helpful information.
- Monitor and action tasks within SystmOne and maintain records of all activities carried out, i.e. outbound calls, calls received, archiving any received correspondence.
- Build good working relationships with the voluntary and community sector, relevant services and activities to ensure signposting pathways are kept up to date as well navigating and developing the setup of new signposting pathways through networking.
- Provide clinical and non-clinical information in appropriate chronological templates to other services.
- Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
- To bring VCSE experience, knowledge and culture into an NHS team.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm Wednesday 19th March 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
tart date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Job Title: Chief of Staff
Department: Executive
Responsible to: UWC International Executive Director
Location: London (UK) - hybrid working
Salary: £46,200 gross per annum
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent
Start Date: Ideally 1 May 2025 but flexible to accommodate candidate’s circumstances
Are you our new Chief of Staff?
We are searching for a Chief of Staff to play a pivotal role in supporting the Executive Director and driving forward strategic projects that are core to the operations of UWC International and the future of the UWC movement. As a trusted advisor, the Chief of Staff will enhance the effectiveness of the Executive Director by analysing complex issues, synthesising information, and preparing recommendations. They will oversee cross-functional initiatives, ensuring alignment with UWC’s 2030 strategy, and work closely with internal and external stakeholders to define success, establish momentum, and transition initiatives to the appropriate UWC International Office teams.
This role requires a strategic thinker with exceptional problem-solving and project management skills, as well as the ability to engage with senior stakeholders and influence across all levels of the organisation. The ideal candidate will bring experience in consulting or a similar strategic role, a proactive mindset, and a commitment to UWC’s mission of making education a force to unite people, nations, and cultures for peace and a sustainable future.
About us
Changing the world takes passion and dedication
UWC is a global family of schools and programmes with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There they don’t just learn how to be great at passing exams; they learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better.
Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business. For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 85,000 changemakers transforming the lives of others.
About UWC International
The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 85,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London and Berlin
- Generous holiday allowance – 28 days per year plus eight public holidays (pro rata for part-time or fixed-term contracts).
- The standard working hours are 38.5 per week. We operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. We support flexible working and are happy to discuss different working patterns.
- We offer up to two paid days per year for volunteering and up to two paid days per year for study leave.
UWC International London
- We offer a health and well-being support package, which includes income protection, an employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy and a well-being calendar featuring podcasts and webinars.
- Cycle to Work scheme
- Perks/discounts portal, which provides a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
- Enhanced Maternity Pay and enhanced Paternity Pay
- Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary, and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%. This applies to everyone aged 22 and above but under state retirement age, earning at least £10,000 p.a. and classed as working in the UK.
Visa requirements
Anyone who applies to work at UWC International in London must have a valid work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the attached Job Description
- Explain why you want to join UWC International
- Provide confirmation of your eligibility to work or reside in the UK
- Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 23.59 (UK time) on Sunday, 6 April 2025
Interview and/or assessment dates:
First round interviews on 10 and 11 April 2025 (remote)
Second round interviews on week beginning 14 April 2025 (remote/in-person)
For further information on this opportunity, please see the detailed job description attached.
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
For more than 70 years FIGO has been dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. In collaboration with the world’s leading health and human rights organisations, including the World Health Organisation, we pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
Ideally an experienced and qualified CIMA Accountant; you will provide the charity with proven Business Partnering with Management Accounting experience skills, including BI reporting, stakeholder management and risk mitigation work. You will work as part of a small, dedicated team responsible for the effective management and control of the financial functioning of a medium sized dynamic Charity. This a pivotal role leading the financial outcomes, which will directly support senior leadership and top-level decision making and closely partner with an array of key non-finance colleagues across the charity and its trading company.
We offer a competitive range of staff benefits including a hybrid and flexible working environment. Applicants should note that we do expect all staff to be in our Waterloo office at least two days a week.
Application Instructions
To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
We will be interviewing applicants as suitable candidates are identified so would suggest for you to apply early if this role is of interest. Please note, those who have previously applied should not apply for a second time.
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Flourish Outreach Worker (Refugee & Asylum Seeker Mental Health Outreach)
Reference: 267
Hours: 30 hours per week
Salary: £25,000 - £26,000 per annum, pro rata
Based: Flexible across our 7 Hertfordshire wellbeing centres
We have a vacancy for a Flourish (Refugee and Asylum Seekers) Community Outreach Worker to join our team, supporting refugees and asylum seekers in the community with multiple needs who have mental health as a primary need, through providing advice, information and holistic support.
About the Service
This is an exciting and reasonably new project, ‘Flourish’ – Mental Health for Refugees in Hertfordshire, which is a highly flexible and responsive outreach service developed to meet the needs of refugees fleeing the war in Ukraine & other refugees in Hertfordshire. The aim of the service will be to support refugees in the community with multiple needs who have mental health support as a primary need.
The countywide holistic service also provides emotional wellbeing support for families who are hosting refugees.
Purpose of Post
- To provide advice, information, onward referral and holistic support to clients with mental ill health.
- Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.
Key Responsibilities:
- Working closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
- To take allocated referrals from any agencies including the Community Navigators, Borough and District Councils, Herts Help, Housing Providers, the Refugee Council and self-referrals including walk in contacts at any of the Mind wellbeing centres across the county.
- Hold a caseload of clients, supporting for approx. 10 weeks
- To create a safe space for the individual to be able to explore their feelings and improve their understanding around their mental health.
- To complete a holistic needs assessment, making use of assertive outreach work to achieve the initial client contact, if required.
- Ensure all person-centred risk assessments and support plans are completed as appropriate.
- Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
- To provide safeguarding intervention support. This will include responding to problems, which pose an immediate risk.
- To work alongside translators when required to provide a robust package of support for clients.
- To provide advocacy services to clients experiencing mental ill health.
- To accompany clients to initial visits and appointments as necessary in order to ensure the sustained use of existing support services in the Borough.
- To work with the third sector and signpost to other agencies as necessary to improve the health and wellbeing of clients referred to the service.
- To liaise with other agencies to ensure that clients receive appropriate support and continue to remain engaged with the service.
- To assist clients to access appropriate mental health services, housing/tenancy services and other services according to assessed needs.
- To establish effective pathways across a variety of agencies to maximise and provide effective partnership working.
- Support clients to build their emotional resilience, promoting self-management through building an understanding of their own triggers/coping strategies.
- To actively seek the views and feedback from refugees and hosting families in order to shape and improve service delivery.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of application: Ongoing until role is filled.
Interviews: Held on a rolling basis
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Aids & Adaptations Officer
Based: Birmingham, B15 + Travel
Salary: £31,865 per annum
Hours: 35 per week
Contract: Permanent
We want to make sure our tenants' home works for them; our aids and adaption service does just that by working with tenants who need their homes to be adapted to suit their needs. Join us as an Aids and Adaptations Officer and be part of the team supporting our tenants to live independently and comfortably in their home!
The Role
As an Aids and Adaptions Officer, you'll case manage aids and adaptations for new and existing tenants, from working with external services to secure access to medical assessments, to working with specialist teams to coordinate works and liaising with tenants throughout to ensure our tenants are provided with timely updates and their needs are met. You'll also oversee relocation cases, providing tailored housing advice and support to tenants requiring alternative accommodation. Utilising your communication skills and ability to build strong relationships, you'll liaise with internal teams and external services to ensure aids and adaption needs are met, driving a high level of tenant satisfaction.
Responsibilities include, but aren't limited to:
- Triage and respond to tenant enquiries related to aids and adaptations.
- Coordinating requests for aids and adaptations between internal teams and external agencies.
- Oversee relocation cases ensuring a smooth transition for tenants who require alternative accommodation.
- Develop and manage comprehensive reporting for aids and adaption cases.
Our ideal candidate? To be successful in this role, you'll have:
- A good understanding of aids and adaptations that can ensure tenants can sustain a tenancy – experience of coordinating an aids and adaptations service is preferred.
- Excellent experience of customer focussed service delivery.
- A demonstrable tracker record of effective communication with a range of internal and external customers both individually and collectively.
- Practical IT skills with experience of using a range of Microsoft Office programmes and in-house systems.
Our colleagues deliver services from the location that they are best delivered on any given day. This means that you should expect to work from a Midland Heart site a minimum of 3 days week (on average). Our sites include Birmingham - Bath Row, Oldbury – West Midlands Hub and Hinckley – East Midlands Hub.
Who are Midland Heart? We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.
We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).
Closing Date: 6 April 2025
Interested?
Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat.
An opportunity has come up to play a pivotal role in the implementation of our new strategy. We are looking for a Direct Marketing Manager to lead our Cash and Raffle programme on a 12-month contract.
To be successful in this role, you will have proven experience of planning, implementing and evaluating successful direct marketing acquisition and retention programmes with demonstrable understanding of the key performance indicators affecting outcomes.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 23rd April 2025
Interview date(s): 30th April – 1st May 2025 (1st round); 7th – 8th May 2025 (2nd round)
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Stella Maris is looking for a Regional Port Chaplain to support seafarers and fishers, ensuring their pastoral, spiritual, and welfare needs are met. As the face of Stella Maris in the port, you will visit ships, advocate for crew members, and offer essential welfare services such as transport and crisis assistance.
The successful candidate will be vital in recruiting and training volunteers, working closely with local parishes and dioceses, and building strong relationships with port authorities, maritime agencies, and ecumenical partners. This role is perfect for someone with strong interpersonal skills and a commitment to justice and dignity for all seafarers.
This is a fantastic opportunity to be part of the world’s largest ship-visiting network, making a real difference to the lives of those working at sea.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RoadPeace has an exciting opportunity for a compassionate individual to join our organisation and make a significant difference to our charity and to the lives of the road crash victims we support. We are seeking a highly organised, efficient and compassionate individual with good interpersonal skills to assist our Director of Support Services in the delivery of some of our most highly demanded support services. This will include providing emotional and practical support to victims of road crashes (bereaved and injured) in a highly sensitive and empathic manner and assist with providing regular supervision for volunteers and project-based activities.
Please see the Job Application Pack for more information.
The Performance Marketing Specialist will deliver, optimise and evaluate Battersea’s digital advertising campaigns, specialising in Google Ads to run activity across Search, Video, Performance Max, and Demand Gen placements.
Responsible for implementing annual media spends of over £1 million to support the achievement of strategic objectives and individual campaign targets.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 13th April 2025
Interview date(s): w/c 21st April 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Battersea’s Human Resources department provides expert advice, guidance and support through partnership with managers, teams and people across the organisation. Our work involves everything from pay and benefits to providing learning and development solutions that support other departments achieve their strategic objectives. We do this to attract, retain and develop our people to be the best they can be, so we can be here for more dogs and cats.
We have an exciting opportunity for a HR Business Partner to join us, to business partner with leaders and managers in Battersea’s corporate services functions – Marketing & Communications, Income Generation, Global Programmes and Finance & Corporate Services – as we embark on an ambitious 5-year organisational strategy underpinned by an inspiring people strategy.
The postholder will build collaborative relationships with leaders and managers from allocated business areas (circa 300 employees) to drive change and create positive impact for teams and individuals through a range of people practices and interventions. They will critically question information and evaluate it to make judgements and decisions that mitigate people risks. In addition, they will consistently role model professional principles, behaviours and values, collaborating with colleagues and providing insights and guidance to co-create solutions that help business areas to achieve their plans and positively impact on the employee experience.
The ideal candidate for this role will be MCIPD level 7 qualified (or equivalent), with strong working knowledge of current UK employment law and human resources concepts, practices and processes, with good experience of dealing with and resolving complex employee relations issues, and experience in a business partnering role, including experience of establishing positive, credible and influential working relationships with leaders, managers and colleagues.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 14th April 2025
Interview date(s): w/c 21st April 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





This role will involve working directly with LGBT victims/survivors of domestic abuse and housing needs who are also experiencing other compound needs such as mental health or substance use issues. This will include offering clients a space to talk and think through options, helping them plan what they want to do, and advocating with other services to ensure they have access to the support they need.
You will also be responsible for managing a relationship with key partners and funders from within the violence against women and girls sector. This will involve attending regular partnership meetings, providing updates on service delivery and collaborating on reports to funders. You will also be expected to attend networking events as a representative of their organisation.
You will also act as the single point of contact for other team members with questions about housing support and clients experiencing multiple compound needs. You will provide practice development and advice sessions within the team on this topic.
Your work will focus on needs specifically related to experiences of abuse or violence, including issues such as support with the criminal and civil justice process, advocating for safe accommodation, safety planning and access to other services. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care. You will work as part of their wider advocacy and support team and alongside mainstream services to ensure the voices and experiences of LGBT survivors are represented at a local and national level.
For more information on this role please download the attached job description.
Location: London. Hybrid working is available.
Hours: Full time (35 hours per week)
Contract: Fixed Term until March 2026
Reports to: Advocacy and Support Manager
Salary: £34,194.94-£38,981.45 (including inner London Weighting of £4,009.14 which is available to staff who live in London and/or work from their building in central London).
Closing Date
Applications should be submitted by April 16th
First round interviews will be held on April 29th
REF-220544
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a passionate and enthusiastic Operations Manager to join our friendly and supportive team.
Main purpose of post
You will manage Survive’s daily operations to keep the organisation compliant and functioning efficiently and to lead on specific projects to further the organisation’s mission and strategic aims.
You will attend regular meetings with the CEO, be an active member of the Senior Management Team (SMT) and attend other internal meetings and working groups.
You will also be instrumental in the Client Journey working group and their work to streamline and improve services. Where necessary, you will represent Survive at external meetings and working groups.
You will be responsible for the completion of timely performance reports to the Board of Trustees and internal working groups. This role will also provide statistics for internal/external use as/when required.
You will oversee a number of internal projects and external pilot projects.
Outline of main duties
The following is a summary of the key responsibilities of the post. It is not intended to be an exhaustive list, and the post-holder may be required to carry out other duties which are appropriate to the scale and nature of the job role.
Operations:
o ensuring that key tasks and our contractual obligations are being fulfilled. You will ensure accurate and appropriate record keeping across the team on our database, Charity Log.
o working with the SMT on an organisational design structure which meets the needs of our growing service
o attending SMT and Client Journey working group meetings to discuss and resolve organisational challenges and help address ‘bottlenecks’ in service provision’
o taking responsibility for premises including the Micklegate office and remote counselling locations. Includes liaison with the landlord, booking rooms and inspecting premises to ensure they are suitable for counselling
o taking responsibility for health and safety in our York office
o compiling risk assessments for the York office, satellite locations, home workers and external events and activities.
IT and phone systems
o providing training and support on IT and Survive’s systems and software to staff, volunteers and trustees.
o liaising with Survive’s IT and phone/broadband suppliers regarding upgrades, service continuity, security and risk management
o answering first line technical questions before escalating to Fusion Systems
o controlling system access permissions to software applications and Sharepoint folders
o setting up new and managing existing software applications to ensure Survive is making the best use of technology to assist with organisational efficiency
o being responsible for the purchase, upgrading, maintenance and disposal of IT hardware and mobile phones within approved spending limits, and preparing costed proposals for Board approval, where necessary
Policies and procedures
o You will follow Survive policies and procedures including (though not limited to) Safeguarding, Health and Safety, Confidentiality, data protection and information sharing
o You will monitor the data that Survive holds for clients in order to comply with the organisation’s confidentiality policy and with UK GDPR including responding to third party disclosure requests and Data Subject Access Requests (DSAR) from service-users, former service-users and third parties
o You will contribute to the maintenance and development of Survive’s policies and procedures
Resources
o ensuring that Survive obtains value for money and works to achieve efficiency by reviewing practices, systems and processes and making changes and recommendations where necessary
o managing the procurement process for insurance, leases, suppliers and contracts in order to get the best value and to meet the needs of Survive
o attending the Finance and Resources sub-committee meetings to advise on contracts and suppliers
Projects, monitoring and evaluation
o attending external meetings with funders, partners and commissioners where required, and where necessary, provide monitoring and evaluation reports
o attending working groups to represent Survive
o liaising with partners to develop and secure funding for pilot projects and be responsible for ensuring key milestones are met and the production of regular monitoring and evaluation reports
o providing reports to the Board of Trustees including Survive’s performance against Key Performance indicators (KPIs)
o You will plan and deliver specific projects, working with internal and external stakeholders and reporting on key outcomes and deliverables. For example, you will maintain existing accreditations (e.g. The Survivors’ Trust) and work towards gaining new accreditations (e.g. BACP)
Person Specification – Operations and projects manager
Qualifications
- You will have a good standard of general education and ideally a qualification in one or more of the following areas: business administration, project management, charity management
Operations
- Experience of procurement and managing supplier contracts
- Working knowledge of Health and Safety legislation and UK GDPR
- Ideally, you will have worked or volunteered in the charity sector
Team relationships
- Able to deliver training, as required – especially IT training
- Able to work effectively as part of a team and create, build and sustain good working relationships
- Ideally, experience of managing change and supporting a team in embracing new ways of working
Experience, knowledge and skills
- You will have excellent IT knowledge and skills and be able to support the team. You will have experience of Microsoft Office applications and computerised client databases (we use Charity Log)
- You will have ideally have experience of delivering contracted services
- You will have experience of maintaining and enforcing boundaries, adhering to policies and procedures and handling sensitive information
- Ideally you will have some knowledge and understanding of issues relating to rape, sexual assault and child sexual abuse, and its impact on survivors
Projects, monitoring and evaluation
- Experience of overseeing pilot projects, ensuring key milestones are achieved
- Experience of compiling performance, monitoring and evaluation reports
- Able to research, analyse and summarise information
- Ideally have experience of overseeing external accreditation processes
Personal
- An interest in the work that Survive does to support survivors of sexual trauma
- A commitment to uphold and work towards Survive’s values including active promotion of equal opportunities, diversity and inclusive practices
- Able to work independently and prioritise work effectively to meet demanding deadlines
- Able to liaise effectively with statutory and voluntary sector partners and build good working relationships
- Excellent listening skills; written and verbal communication skills
- A flexible approach to work and problem solving and ‘can do’ attitude to get things done
Priorities for the first 6 months – what you will be working on:
- Getting to know the Survive team
- Getting to know key external contacts
- Review of Survive’s suppliers and contracts, including our telephone and video calling needs to ensure we are getting the best value for money
- Review of internal processes as part of the Client Journey group
- Become confident in the use of our client database Charitylog in order to produce reports and statistics
- Understand pilot pathways from NHS and East Riding of Yorkshire
Where possible, interviews will be held on Tuesday 22nd April in York
Please submit a CV and covering letter explaining why you would like to work for Survive, and how you meet the person specification. Letters to be a max of 2 pages of A4.
Survive delivers specialist services and trauma-specific interventions that help adult survivors of rape, sexual assault and child sexual abuse heal,
The client requests no contact from agencies or media sales.