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Closing today at 12:00
University of Oxford - Development and Alumni Engagement, Oxford, Oxfordshire (Hybrid)
Grade 7: £36,024 - £44,263 per annum with possible extension to £48,350.
This role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement.
Posted 1 week ago
Harris Hill Charity Recruitment Specialists, London (On-site)
£42k - 52.5k per year
Posted 3 days ago Quick Apply
Power to Change, Remote
£53,537 - £57,037 per year
Posted 1 week ago
Diversifying Group, London (Hybrid)
up to 40k based circa on capabilities and experience
Posted 1 week ago
Closing in 4 days
Samaritans, Epsom, Surrey (Hybrid)
£49,000 - £55,000 per year
Posted 6 days ago
Children's Hospices Across Scotland (CHAS), Multiple Locations (Hybrid)
£41,708 - £43,695 per year
Posted 1 week ago
Closing in 3 days
Canonesses of the Holy Sepulchre, Colchester, Essex (On-site)
£40,000 per year
Posted 6 days ago
Closing today at 17:00
Arts Factory Ltd, Ferndale (On-site)
£28,000 per year
Posted 2 weeks ago
Richmond Fellowship, Multiple Locations (On-site)
£23,750 pa + benefits
Posted 1 day ago
Closing in 6 days
Think Active, Multiple Locations (Hybrid)
£28,524 per year
We are seeking a dedicated and experienced Partnership Manager to join our team. We use sport and physical activity to improve lives.
Posted 1 week ago Quick Apply
Closing in 3 days
LMK - Let Me Know, Camden Town (Hybrid)
£35,000 p.a. pro rata (£21,000)
LMK is an education charity working with young people to prevent relationship abuse, domestic violence and sexual assault.
Posted 5 days ago
Off The Record (Bristol) Ltd, Bristol (Hybrid)
OTR Band B | Starting salary of £25,997
Posted 3 days ago
Children's Hospices Across Scotland (CHAS), Multiple Locations (Hybrid)
£45,312 - £47,417 per year
Posted 6 days ago
Closing today at 23:59
Cats Protection, Remote
£40000.00-£50000.00 per year
Senior Central Neutering Manager
Posted 6 days ago
Mind BLMK, Biggleswade (On-site)
£24,088 per annum FTE, (£7,975.08 per annum, actual)
Posted 1 day ago
Page 13 of 84
Oxford, Oxfordshire (Hybrid)
Grade 7: £36,024 - £44,263 per annum with possible extension to £48,350.
Full-time
Permanent
Job description

University of Oxford Development and Alumni Engagement

CRM Learning and Engagement Manager
(known internally as DARS Senior User Engagement Officer)

Location: Oxford – hybrid working may be an option

Salary: Grade 7: £36,024 - £44,263 per annum with possible extension to £48,350.

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.

About the Role

As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:

  • User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
  • Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
  • Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.

To Be Successful You’ll Need:

  • Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
  • Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
  • Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
  • Interpersonal Skills: Excellent interpersonal and customer service skills.
  • Technical Proficiency:
    • Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
    • Proficient in learning management systems (LMS) and various e-learning platforms.
    • Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
  • Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
  • Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.

What We Offer:

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

  • Flexible hybrid working
  • An excellent contributory pension scheme
  • days annual leave
  • Membership to CASE
  • Training and Development opportunities
  • A comprehensive range of childcare services
  • Family leave schemes
  • Cycle loan scheme
  • Membership to a variety of social and sports clubs
  • Discounted bus travel and Season Ticket travel loans

Application process:

  • Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for Vacancy ID: 173358.
  • Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.

Only applications received before 12.00 noon on 4 July 2024 can be considered.

Interviews are currently scheduled to take on 19 July 2024, in person in Oxford.

Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

Application resources
Posted by
University of Oxford - Development and Alumni Engagement View profile Company size Size: 101 - 500

We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.

University of Oxford - Development and Alumni Engagement logo Play
OUImages_102125_LowRes.jpgOUImages_102286_LowRes.jpgOUImages_102429_LowRes (2).jpgOUImages_101653_LowRes.jpg
Refreshed on: 26 June 2024
Closing date: 04 July 2024 at 12:00
Job ref: 173358
Tags: Administration,Fundraising,IT,Business Development,Operations,Major Donor

The client requests no contact from agencies or media sales.