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Closing in 3 days
Lewisham Refugee and Migrant Network, London (Hybrid)
£28,664 - £31,930 per year
Providing specialist legal advice and information on housing, welfare benefits, debt, and other issues as required by the service.
Posted 1 week ago Quick Apply
Closing tomorrow
Back Up, Wandsworth (Hybrid)
From £48,000 to £55,000 (pro rata) per annum dependent on experience (incl. 5% London Allowance).
Back Up are looking for an outstanding Head Of Services to join us during an exciting period of growth and change.
Posted 1 week ago
Closing tomorrow
Age UK Ealing, Multiple Locations (On-site)
£35,000 per year
Seeking an Information and Advice Manager who you will develop, manage and be responsible for effective delivery of the service.
Posted 2 weeks ago Quick Apply
Frontline, Greater London (Hybrid)
£57,809.22 (£61,081.44 including London Weighting) plus competitive pension
Our People Team are looking for a Head of People to lead on creating and sustaining a high-performing, inclusive culture for our people.
Posted 1 day ago
Closing in 2 days
Safety4Sisters NW, Hulme (On-site)
£26,873 - £29,777 per year
Safety4Sisters have fought for the rights of migrant women who have experienced gender based violence. Based in the North West of England
Posted 1 week ago
NFP People, Multiple Locations (On-site)
£24627 - £35137 Per Annum
Posted 1 day ago
MS SOCIETY, Finsbury Park (Hybrid)
£39,717 per annum entry point salary increasing to £42,199 after 6 months of service
Posted 4 days ago
Page 13 of 18
London, Greater London (Hybrid)
£28,664 - £31,930 per year
Full-time
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.

Job description

Main Roles

  • To provide specialist legal advice and information on housing, welfare benefits, debt, and other issues as required by the service.
  • To help improve the situation of refugees, asylum seekers and migrants through participating in policy work, campaign and developing networks and partnerships.
  • To help improve LRMN’s delivery of legal advice and information service.

Specific Duties

  • Act for clients where necessary by completing forms, calculating repayments, negotiating and/or advocating on behalf of clients, drafting or writing letters, advising on and preparing appeals and dealing with telephone calls and emails as required
  • Maintain accurate and orderly client records
  • Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate
  • Challenge/support with challenging decisions such as S.21 or homelessness (Senior Advisor)
  • Represent clients at tribunals when necessary (Senior Advisor)
  • Check whether clients are in receipt of all the benefits they are entitled to, and help them claim any relevant benefits that they haven’t claimed yet, or obtain increases if their benefits are not paid at the correct rate
  • Support clients understand benefit decisions, and challenge them (where appropriate) by way of mandatory reconsiderations and appeals
  • Actively update legal knowledge on housing, welfare benefits, debt and other related areas of law
  • Develop partnerships and attend advice related networking meetings
  • Contribute and participate in policy work beneficial to our clients
  • Maintain up-to-date knowledge of external agencies and changes in legislation, policies and practices and adapt and share this information as appropriate
  • Adhere to LRMN’s casework management systems and procedures
  • Implement corrective actions in a timely manner, particularly where these issues are identified through file reviews
  • Participate in team meetings and contribute to the team’s development
  • Ensure that people accessing the service feel welcomed, valued and understood

Other Duties

  • To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
  • To attend supervision, performance review meetings and other relevant activities.
  • To be administratively self-servicing.
  • Work flexibly as agreed to meet the demands of the service – this may involve evening, weekend and outreach work.
  • Maintain confidentiality in all matters relating to the work of the organisation.
  • Comply with LRMN’s vision, mission, policies and procedures.
  • Positively promote LRMN and its work.
  • Undertake any other work as may be reasonably requested.

Personal Specification

Essential

  • Minimum of 1 year (Advisor) or 2 years (Senior Advisor) of full-time experience of providing 1-1 specialist legal advice and information on housing and welfare benefits.
  • Experience of working to strict deadlines and managing a heavy caseload.
  • Experience of supporting asylum seekers, refugees and migrants.
  • Knowledge/ experience of working in the not-for-profit sector.
  • Understanding of key recent and upcoming changes on housing, benefits and other relevant legislations and the effects of these on our clients.
  • Ability to work under pressure, to prioritise and meet deadlines.
  • Excellent communication skills, both oral and written.
  • Professional written advocacy skills within a legal environment.
  • Excellent record keeping both paper based and electronically.
  • Proven interpersonal skills.
  • Ability to work effectively with our partners and other stakeholders to improve service provision.
  • Ability to manage workload, work on own initiative and undertake peer reviews.
  • An understanding and sensitivity to other cultures
  • Ability to use IT effectively.

Desirable

  • Experience of using Advice Pro or other case management system.
Application resources
Posted by
Lewisham Refugee and Migrant Network View profile Company size 21 - 50
Refreshed on: 05 September 2024
Closing date: 17 September 2024 at 09:00
Tags: Advice / Information,Legal / Law,Housing,Refugee / Immigration