Head Of Supporter Experience Jobs in Manchester, Greater Manchester
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote working covering Greater London and Maidstone
Hours: Full time 35 hours per week
At Help for Heroes, we help the Armed Forces community live well after service.
Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Veterans Clinical Advisor to join our team.
Please see below for more information on what just might be your future role.
About You
Are you a committed, Registered Band 7 Nurse with management experience looking to expand your skills and have the opportunity to work with military veterans? If you have an understanding of and empathy with the requirements of veterans and their families, you could contribute your skills and experience to improve our beneficiaries’ quality of life.
About the Role
As a Veterans Clinical Advisor you will:
- Act as the single initial point of contact between the with the resultant long-term health issues, and the NHS, integrating Help for Heroes input to the medical pathway with the Recovery MDT process.
- Where appropriate develop and coordinate a Veterans Injury Clinic alongside the NHS.
- Provide Clinical advice and support to the veterans, their families/support network and Help for Heroes staff.
Please see job description below for more details about the role.
About the Team
You will be joining the clinical team at Help For Heroes to provide community based input to wounded, injured and sick armed forces veterans. We are resourceful in finding ways to deliver what is right and fair for our beneficiaries in the healthcare domain. Our aim is to champion the wounded, injured and sick as they transition to civilian life and to do this as one team of OTs and Veterans Clinical Liaisons (VCLs). If you feel that you could join a team that is excited, confident and ready for tomorrow’s challenges this may be role for you.
The client requests no contact from agencies or media sales.
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!
The role of an Equality, Diversity and Inclusion Coordinator is to support the Head of Equality, Diversity and Inclusion to ensure that Dimensions adheres to the Equality Act 2010, and achieves its EDI and vision-
Dimensions strives to be an organisation which reflects and responds to the diverse range of communities in which we work. We aim to create an inclusive culture that understands and respects the individual differences of the people we support and employ.
The EDI Coordinator will develop partnerships with Business support teams and Operational colleagues, work with external organisations, to support colleagues and ensure managers and teams have the knowledge and resources for colleagues of all backgrounds have a positive experience of working for Dimensions.
The hours available to work are 22.5 a week. The full-time salary is £24,502 pro-rata salary of £14,701.20 for 22.5 hours.
The successful candidate will be required to work core hours but there is flexibility on the days which can be discussed at interview stage.
Interviews will take place via Microsoft teams on the 21st October.
About the role - Your main duties will include:
- To work with the Head of EDI to deliver the organisations EDI objectives.
- To work in partnership with Dimensions business support teams to ensure information, processes, systems etc. are as accessible and inclusive as possible for all colleagues
- To engage and participate in external EDI related network groups to develop our knowledge and understanding
- To support individuals, managers and the HR team with the internal reasonable adjustment process.
About you - The successful applicant will have:
- Able to develop and retain positive working relationships with diverse teams.
- Possess key administrative skills – including taking meeting notes, and following up on actions
- Able to communicate effectively at all levels (both orally and in writing) and to build effective working relationships internally and externally.
- Possess good all-round IT skills
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
For more information visit www. dimensions-uk. org/careers
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 0 300 303 9150.
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
With 1 in 5 children struggling with their mental health, our surf therapy intervention is needed now more than ever. We transform the lives of children struggling with depression and anxiety. Through our 6 week course we help them to feel calm, confident, to have positive thoughts about themselves, to have higher self esteem and trust in others. We work with over 2000 children and young people across the UK every year and have reached over 14,000 over the past 14 years.
It is an exciting time to join the charity - we have a new CEO in post who has plans to take this charity to new heights - reaching even more children than ever before and we need an experienced fundraiser who can help us achieve that vision. Working as part of a small fundraising team you will have the ability to really make a substantial difference.
The role is advertised as 15 hours however there is the hope that this will end up being increased in the not too distant future. We will consider candidiates working remotely but for those based near HQ (Newquay, Cornwall) you will be able to join in with our pre work swims/paddles/coffee on the beach and our Bring and Share lunches! Please do not feel like you need to be a seasoned surfer for this role - the majority of the non delivery team are also not surfers!
Candidates are welcome to submit their CV and a covering letter or fill in the application form available on our website or on this advertisement
The client requests no contact from agencies or media sales.
The Community Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.
The Regional Fundraising Officer role will play a significant part in contributing to a high-performing fundraising team. The role will cover the North East & Yorkshire regions.
You will report to the Community Fundraising Manager and support the Head of Regional Fundraising to drive the continued growth of the charity’s community fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.
Main duties and responsibilities of the role:
Strategy, finance, and reporting
· Responsibility for 3 income streams within the region including corporate, community groups and Do It Yourself (DIY) fundraising.
· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with partnerships in your region with a value of up to £100,000.
· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, following fundraising legislation and good practice.
· Recruit new fundraising supporters in line with strategy.
· Support the Community Fundraising Manager (CFM) and Head of Regional Fundraising (HORF) in developing the Community Fundraising strategy for ARUK to increase income within this stream.
· Support and extend volunteer networks within the geographical area in line with strategy.
· To ensure that fundraising activity is implemented and managed locally to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across the geographical area.
· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload cost-effectively and proactively.
Supporter Management
· Provide excellent customer service to community fundraising supporters (including maintaining a polite, enthusiastic manner with prompt responses to enquiries), to acknowledge support and increase long-term loyalty.
· Provide high-quality account management to volunteer groups in geographical area.
· Effective management of volunteer relationships within geographical area.
· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.
· In liaison with the Partnership Development Managers and Partnership Development Officers, provide high-quality account management to corporate supporters within the specified geographical area and/or of relevant value.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.
Increasing Community Support within geographical area
· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within the geographical area, in line with strategy.
· Run volunteer events with both a recruitment and cultivation function, liaising closely with the Stewardship and Events team to ensure a seamless supporter journey, and with the Press team to include media volunteers.
· Manage the recruitment process of new ARUK volunteers in the geographical area, providing relevant support and training.
· Liaise with local community organisations (e.g., golf clubs, educational institutions etc.) – both previous and new potential supporters – to extend income and activity in line with the strategy.
· Initiate and roll out community fundraising events in the geographical area with evidence of effective ROI and achievement of strategic goals.
· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.
· Arrange appropriate volunteer representation at events in the community (for example, for cheque collections and talks), spreading the charity’s reach cost-effectively.
· Identify, research and target prospective community organisations, in liaison with CFM.
· Identify, research and target prospective local corporates in liaison with CFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with both community and corporate strategies.
· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.
Monitoring and Reporting
· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Community Fundraising Manager.
· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.
What we are looking for:
· Experience in partnership fundraising and/or relationship-building.
· Experience in public speaking, such as giving presentations and talking at events.
· Knowledge of recruiting key volunteers and fundraising supporters.
· Experience and a keen interest in building long-term relationships with supporters.
· Proven ability to provide excellent stewardship.
· An ability to manage a busy and varied workload.
· Excellent communication skills, both verbal and written.
· Excellent organisational skills.
· Full driver’s license with access to own vehicle.
· Flexibility to work some unsocial hours and willingness to travel independently.
· Live within North East & Yorkshire regions.
Additional Information:
Ways of working: As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 13th October 2024, with interviews likely to be held week commencing the 21st October 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
We have the opportunity for a Learning and Development Specialist (Safeguarding) to join our team and help to support a strong safeguarding culture within RBL, ensuring protection for beneficiaries and maintaining RBL's reputation. This exciting, newly created position will design and deliver learning to promote a person-centred approach in safeguarding and casework.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Learning and Development Practitioner, with cross function reporting to our Head of Safeguarding and Director of Casework, this key post will be focused on enabling staff, members, and volunteers to adhere to safeguarding regulatory requirements in the UK and overseas.
Responsible for the development and maintenance of all safeguarding learning material, key responsibilities will include:
- Online awareness training for staff, volunteers, and members on safeguarding adults and children, covering UK devolved administrations and RBL’s overseas welfare work
- Integrated safeguarding and casework training for range of staff, volunteers, members and stakeholders
- Working with Heads of Departments across all directorates to deliver SME-specific training both virtual and in-person
- Conducting research to support the planning and delivery of safeguarding training
- Evaluating case reviews and trends analysis, to inform training
This post is a Permanent Part Time opportunity, working 21 hours per week. Schedule of hours to be agreed between Monday-Friday 9:00am-5:00pm.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
This role requires regular travel and overnight stays across the UK (England, Scotland, Wales and Northern Ireland) to deliver learning interventions to meet the needs of colleagues. The expectation is once-twice a week on average and there is also a requirement to attend Haig House once a month for team meetings and to build relationships with colleagues outside of delivering training.
You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 17th October 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As the Peer to Peer Groupwork Facilitator you will set up, lead and deliver a year-long peer to peer group programme for bereaved families who have experienced the sudden and unexpected death of a baby or young child.
The groupwork is based on a programme led by Harvard University and Boston’s Children’s hospital and has structured sessions drawing upon psychological model of CBT, although the sessions are not therapeutic. Each session has a theme and incorporates education, guidance and support.
You will establish and deliver a new peer online support group, facilitating group formation, and enhancing service delivery and creating a safe and welcoming space for bereaved families.
Outside the group sessions you will be responsible for managing the administration and evaluation of the service, including and collection of questionnaires and feedback required for reporting purposes and supporting members with any signposting requirements processing referrals, carrying out eligibility screening, monitoring the waiting list and inputting and keeping all database member and service records up to date.
It is a key time to be joining the charity and helping us to continue to save babies’ lives and support bereaved families. The charity has been hugely successful, but the work is far from done. The impact of the sudden death of a baby is wide and never goes away, as we know from the families that we support. This drives all our work, across each department. We are a close and friendly staff team who all share passionately in the charity’s objectives, vision and values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The coordinator roles are vital components of this project. We want to attract candidates from the South West of England with sound local knowledge and able to travel in the region - these will be important parts of this job.
Purpose of the roles:
- To be responsible for the development, coordination, and delivery of Neighbourhood Watch’s partner project involving Neighbourhood Watch volunteers within the South West.
- Recruit, training and coordinate volunteers so they can deliver information sessions to community groups.
- Research areas in needs of support and book venues where information sessions will be delivered by volunteers.
- Be able to travel to events in order to support volunteers and ensuring information sessions are delivered to the highest and consistent standards, and that feedback requests are acted upon swiftly.
Hours of employment are:
0.8FTE (28 hours per week)
8 months fixed term contract. Core hours are Monday to Friday 10am-12pm and 2-4pm with an unpaid lunch break.
Essential Skills and Competencies:
- Effective Communication: Demonstrate strong communication skills, with the ability to engage both individuals and large groups confidently and clearly.
- Leadership and Inspiration: Excel at motivating, involving, and inspiring stakeholders to achieve common goals.
- Research and Information Gathering: Skilled in conducting thorough research and use information to support event delivery and volunteering.
- Time Management: Capable of independently managing your time and balancing various responsibilities within your role.
- Task Organization: Skilled at prioritizing and organizing tasks to meet deadlines.
- Collaborative Teamwork: Experience working effectively within a geographically dispersed team, maintaining communication and alignment across different locations.
A full, clean UK driving license use of a car and availability to attend the events if required. You will need to be able to drive around Wiltshire, Gloucestershire, Somerset, Dorset, Devon and Cornwall.
Desirable Skills and Competencies:
- Volunteer Management: Proven experience in recruiting, training, and coordinating volunteers, ensuring their effective contribution to project goals.
- Event Planning and Execution: Experience in planning, organizing, and delivering successful events, ensuring high-quality outcomes.
You’ll be:
- Passionate about the role of volunteers within the crime prevention community
- Very approachable, responsible, reliable and personable
- Open to learn from feedback and adjust to them
- Committed to promotion of equality and diversity
- Committed to the aims and values of Neighbourhood Watch.
Benefits of working for Neighbourhood Watch include:
- Flexible working hours
- Stakeholder Pension
- Cyclescheme
- Techscheme
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.
The client requests no contact from agencies or media sales.
Interview date: w/c 14th October
We are here for anyone affected by dementia to help them navigate some of the hardest and most frightening times of their lives. Dementia is the crisis no one is talking about. Our external communications reflect help (support we provide for people with dementia) and hope (investment in research and innovation that will mean a better future for people with dementia) and our social media channels have a huge role to play in that.
We are looking for a talented and tenacious new Head of Social Media to join our External Relations and Media team. Our new Head of Social Media will lead Alzheimer’s Society’s social media functions, developing a compelling and inclusive organic social media strategy which integrates with organisational aims and positions Alzheimer’s Society as the leading dementia charity in the UK.
This role will drive a high-performing team to deliver proactive social media content that resonates with a range of audiences across multiple platforms, from people with dementia/carers, through to decision makers, supporters and the wider public. And we want to ensure that we’re quick to react to breaking news and we’re watching out for channel-specific trends – creating engaging content that grows our audience and brand awareness.
The role will work closely with senior colleagues right across the Society with the need to influence and collaborate at the highest levels. You will manage a small team who are all talented and passionate in their roles, working to achieve the team's collective goal. We need our new Head to support and lead them on this journey.
And it’s a brilliant time to be a part of Alzheimer’s Society. Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a wonderful achievement and we're incredibly proud, as this is fantastic testament to all the people who make up Alzheimer’s Society
This is a homeworking role, but you may be required to travel to attend meetings, events and team-days. You must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices (London or Birmingham) if/when required.
Application process: If you’re excited by the opportunity to help shape the future of Alzheimer’s Society, we would love to hear how your skills and experience are a good match for us. Please apply with a supporting statement on why you believe your skills and experience would be the best fit for this role.
About you
- Excellent verbal and written communication skills and the ability to liaise with a diverse range of stakeholders.
- Experience developing and delivering social media strategic plans
- Ability to be flexible, demonstrating your ability to shift your approach in an appropriate, respectful and supportive manner to help those affected by dementia.
- Ability to form and maintain strong and long-lasting relationships with our internal stakeholders and our supporters.
- Experience in leading a team to successfully achieve their aims and objectives, developing them to being Trusted Experts.
- You'll be a citizen of the Society and an all round visible ambassador for conferences, team days/meetings etc.
- Experience in prompting and advocating Equality, Diversity and Inclusion both internally and through social media.
- Experience of senior stakeholder management as you will be an instrumental member of our senior leadership team.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
Leading the Data Insights and Operations team, this role is key to advancing our fundraising strategy by utilising data analytics to inform decision-making and enhance donor engagement. You will manage all aspects of data governance, reporting, and operational efficiency and driving innovations that support the charity’s goals. Through ensuring high standards of data compliance, you will lead the development and implementation of a more advanced digital landscape, building a robust data function driven by insights.
Your experience and technical expertise will be essential in evaluating and recommending emerging technologies to strengthen our capabilities.
This is a full-time, permanent role that can be based anywhere within the UK.
Key duties include:
- Lead and develop the Data Insights and Operations team, fostering a culture of innovation and improvement.
- Provide strategic direction for data initiatives and operational functions across the organisation.
- Prioritise, delegate, and manage daily operations of the function.
- Resolve day to day issues with colleagues and 3rd parties.
- Ensure teams have sufficient support to provide the agreed level of service.
- Provide a stimulating, supportive and safe working environment.
- Drive Mary’s Meals UK’s data driven decision making through advanced analytics, ensuring insights support fundraising, donor engagement and organisational goals.
- Oversee data governance, ensuring accurate data management, reporting and compliance with legal standards.
- Lead the design and delivery of an enhanced digital landscape, leveraging technology to improve data capabilities and operational efficiency.
- Evaluate, recommend, and implement emerging technologies to strengthen the charity’s digital and data infrastructure.
- Lead on UK GDPR and DPA2018 compliance and reporting, including data management and retention, acting as Data Protection Officer for Mary’s Meals UK.
- Lead on key operational functions, including IT, data protection, travel, charity governance, risk management, facilities and insurance.
- Ensure efficient and effective operational processes.
- Monitor the external environment to identify new opportunities and challenges; developing reports and plans to ensure an appropriate and timely response.
- Manage effective systems for monitoring, evaluation and reporting of service delivery outcomes.
- Lead, facilitate or contribute to improvement and development of projects across the organisation as required.
Your covering letter should fill no more than two pages of A4 and make a compelling case for why you feel motivated to apply for this role within Mary’s Meals UK, as well as giving a concise overview of your most relevant skills and experience.
Applications will be reviewed on an ongoing basis and interviews arranged accordingly.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Charity No. SC022140
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Do you have good people skills, are you organised, methodical and can work with IT equipment and manage databases?
We are looking for a Corporate Services Support Officer who will support our HR & IT functions. You will be responsible for the end-to-end process of employee recruitment, updating our policies and procedures, managing the IT requirements and maintaining the HR & IT databases. We need someone who has got experience of working in a support function and would like to be involved in moving our support model forward.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is 1st October 2024, with interviews taking place w/c 14th October 2024. We reserve the right to close the advert early.
Please be advised that if you do not hear from us by 14th October 2024, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
The client requests no contact from agencies or media sales.
War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning.
The charity are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.
It’s an exciting time to join War Child as they have just launched their new Alliance initiative, which brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.
The Philanthropy Manager is a key member of the Philanthropy & Partner Engagement Department within War Child’s award-winning Fundraising team. Working closely with the Philanthropy Lead (line manager) and Senior Philanthropy Manager, you will manage a portfolio of major donors at 5- and 6-figure level to support a team target of c£1.4M.
Results oriented, you will have strong interpersonal and management skills together with a flexible and proactive approach. This is a great opportunity for a motivated relationship fundraiser with a passion for international development to join a successful and ambitious team.
As Philanthropy Manager, you will:
- Identify and qualify a pipeline for up to 6-figure gifts for both unrestricted and restricted giving
- Lead and be supported on building an excellent stewardship programme, supporting relationship managers across the team to deliver sector leading supporter journeys
- Develop and implement strong cultivation and solicitation plans for existing donors to generate significant income from the portfolio. This will include personal meetings, attending networking events, writing proposals/reports and making presentations
- Take an active role where relevant, on the planning and delivery of a diverse portfolio of philanthropy events, including events that are hosted by Ambassadors
Ideal skills and experience:
- Experienced in a similar fundraising role, with a knowledge of major donor fundraising, ideally within an international development or humantarian NGO
- Ability to input into fundraising strategies with a track record of securing 4-5 figure gifts and delivering against targets
- Experienced in stewardship strategies for major donors or the development of supporter journeys in order to retain donors
- A relationship focussed approach with strong networking skills at senior levels internally and externally
Benefits include:
- Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, an element of working from home, compressed hours.
- Annual leave – 28 days per year (full-time) rising to 33 days with service, plus UK bank holidays
- Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis
- Family leave – enhanced maternity, paternity & shared parental leave, and family friendly policies
- Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
- Learning & development – dedicated to the investment in learning and continuing professional development for all our employees
- Range of flexible benefits such a Cycle to Work scheme and season ticket loans
Expert recruitment for fundraisers and charities.
Background:
Amna envisions a world where refugees have the power to shape their own futures, unbounded by the impact of trauma, conflict and displacement. We are a refugee-led organization working to expand mental health support and community-led psychosocial services for refugees and other displaced people, giving them the tools to heal, rebuild resilience, and rediscover joy and belonging.
Our approach is simple and evidence-based, developed in partnership with refugees and psychosocial experts. We work globally to fund, train, and empower frontline organizations and humanitarian to deliver trauma and identity-informed care to those affected by displacement. By fostering safe spaces for healing, we aim to break the cycle of intergenerational trauma and create lasting change.
Since 2016, Amna has directly supported over 25,000 refugees, funded 50 organizations, and trained 380 partners across 13 countries. Our programs have indirectly impacted the lives of over 2.4 million displaced people, helping them find strength and hope in the face of adversity.
At Amna, we believe in the power of community, healing, and hope — because every refugee deserves the chance to reclaim their future.
Safeguarding:
The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Safeguarding Policies as they will be involved in and responsible for programmes working with children and vulnerable groups in different settings.
How you will make a difference:
Amna is seeking a Social Media and Design Consultant on a monthly retainer contract to support our digital content strategy and enhance our online presence. Both individuals and agencies with the relevant skills and experience are welcome to apply. This role is pivotal in amplifying our mission through creative and impactful content that engages our audience and reflects our core values. The consultant will bring expertise in social media management, graphic design, and video editing to help us effectively communicate our story.
Deliverables include:
- Designing up to 20 high-quality graphical posts per month for social media, ensuring alignment with Amna’s visual identity and core values.
- Editing videos and reels for social media channels, up to 5 per month, using software such as Adobe Premiere Pro or Final Cut Pro.
- Scheduling posts across social media platforms using Hootsuite, ensuring consistent and strategic content delivery.
- Uploading and managing content on Amna’s website using a web Content Management System (CMS), such as WordPress.
- Providing ad-hoc design support as needed, including infographics, reports, and digital marketing materials (2-3 per month).
- Collaborating closely with the communications team to develop and execute content strategies that raise awareness and foster engagement.
- Keeping up to date with social media trends, tools, and best practices to enhance Amna’s digital presence, engaging with comments and messages.
- Amna team will share briefs and provide text, creative direction and copy for each deliverable.
- The consultant will be also expected to be available for 1-2 check in meetings per week.
Qualifications and Experience:
- Proven experience managing social media platforms and developing visual content for social media, preferably in the non-profit or social impact sector.
- Expertise in Adobe Creative Suite, including Photoshop and Illustrator.
- Proficiency in video editing software such as Adobe Premiere Pro or Final Cut Pro.
- Strong knowledge of WordPress or other CMS platforms.
- Experience in using social media management tools, such as Hootsuite, for scheduling and analytics.
- Interest in social impact, social justice, and working with communities affected by adversity, including displacement, war, conflict, poverty, abuse, or marginalization.
- Ability to work independently and manage multiple projects simultaneously in a remote working environment.
Desirable:
- Experience working with or for refugee or displaced communities.
- Additional language skills (Arabic, Dari, Pashtu or another language spoken by our partners and the communities we support).
Work Location and Environment:
This is a remote service contract opportunity open to applicants in the UK, Europe, the Middle East, Africa (EMEA), and Asia. The consultant will be expected to coordinate with Amna’s communications head based in London.
Commitment to Diversity, Equity, and Inclusion:
As a refugee-led organization, Amna values diverse perspectives and strongly encourages applications from candidates with lived experience of displacement or refugee backgrounds.
As an equal opportunity organization, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status, or disabilities status.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Communications and Engagement Officer
Location: Birmingham, London or Greater Manchester
Salary: £26,000 – £31,000 (London), £23,500 - £29,000 (Manchester or Birmingham)
Hours: 37.5 hours per week
Contract: Permanent
Overall purpose
This is a key role that will work closely with the Senior Communications Manager, Head of Public Engagement and Senior Digital Marketing Manager.
You will contribute to the implementation of our communications, engagement and fundraising strategies, ensuring that your work is anchored in our organisational and team strategic goals. You will also be closely involved in team planning, whether it’s inputting into our operational plan or sharing ideas for new campaigns.
There are opportunities to get hands-on developing and delivering communications and fundraising campaigns to educate and inspire individuals, businesses, and other audiences. The aim of these campaigns is to help remove barriers to employment for refugees and bring about systemic change via our partnerships. Please note, we do not currently run political campaigns.
You will be responsible for creating and delivering day-to-day communications across our owned channels (social media, email newsletters, and some website content). You will also help colleagues create content for earned and paid communications that they’re leading on (press and media, digital marketing, engagement with influencers)
A team player, you will build strong relationships across Breaking Barriers so that you can source and develop content that:
- increases our visibility and influence
- showcases our impact
- inspires members of the public to help refugees build new lives in the UK
- engages and stewards our key audiences, including corporate partners, employees who advocate for refugees, individual donors, volunteers, and people of a refugee background.
You will support the Senior Communications Manager to maintain our strong brand, ensuring that all our content complies with our brand guidelines and is of a high standard.
With a good eye for detail, you will play a key role in our data management, including overseeing data on the storytelling section of our CRM, monitoring communications enquiries, and setting up and running reports. You will become a Salesforce Superuser (full training and support will be provided for this).
It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge. The Public Engagement team is fast-paced. We support each other, approach problems with a good sense of humour, and are willing to experiment and learn.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Which location you are applying for
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Global Digital Fundraising and Engagement Officer
Location: Manchester
Starting salary for this position is £27,360 per annum (plus contributory pension)
About MAG:
MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.
About the role:
As part of the Global Fundraising Team, the Digital Fundraising and Engagement Officer will support the delivery of MAG’s digital fundraising, campaigns and engagement activity to drive online action and engagement with target audiences. You will help develop compelling calls to action which have the power to mobilise support, help grow our digital channels and grow and establish audiences. This is an opportunity to work in a growing and high priority area at MAG with the ability to make a real impact on our digital engagement within the entire Global Fundraising Team.
This is a great time to be joining MAG as we unveil a new five-year organisational strategy and an ambitious fundraising strategy to transform our income across the UK, US and globally. We are looking for a motivated individual who is inspired to raise vital funds and create a fantastic supporter experience for our donors in the UK and US.
About you:
We are looking for an exceptional Digital Fundraising and Engagement Officer to join our dynamic and successful Fundraising team, supporting the delivery of MAG’s digital fundraising, campaigns and engagement activity to drive online action and engagement with target audiences. You will work with our Digital Fundraising and Engagement Coordinator to create and deliver compelling campaigns and propositions which have the power to mobilise support, help grow our digital channels and grow and establish audiences. This is an excellent opportunity to work in a growing and high priority area at MAG with the ability to make a real impact on our digital engagement.
You will be an excellent communicator and proactive with the experience of creating marketing content, running digital campaigns, and raising income through digital channel that expand our reach, impact and income. You will be self-motivated, creative and have the ability to manage and produce digital content which is instantly engaging and has both an emotional and intellectual punch while using the latest trends and developments in social media to engage with audiences.
You will be expected to work across our fundraising team, helping to develop and strengthen digital engagement across all relevant online platforms. This will require excellent stakeholder engagement skills with the ability to develop strong working relationships with colleagues throughout the organisation.
Further information and how to apply:
For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of 29th September 2024.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
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Actively Interviewing
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About Design for Good
Design for Good (DfG) builds, trains and focuses a passionate global creative community to design direct and lasting impact for the United Nations’ Sustainable Development Goals. On a breadth and scale only possible through cross-company collaboration.
Your role
We are seeking a Senior Fundraising Leader to secure funding from diverse sources to support our program and initiatives. The ideal candidate has senior-level fundraising experience at an NGO, organisation, or charity, a strong and established network of executive relationships in major foundations, and a proven track record of identifying and closing deals in the range of 1-5 million USD. The fundraising leader will develop relationships with potential donors, identify fundraising opportunities, and manage the grant application process.
We seek someone who aligns with the DfG mission, has a passion for fundraising and can strategise and deliver new initiatives. The fundraiser will collaborate with program staff, and senior management to develop leads, compelling proposals and reports. The working environment is informal, team-oriented, and encourages individual input and development. Thereby supporting the execution of DfG’s impact driven program to improve life through design. This position reports to the Managing Director of Design for Good.
Key Responsibilities
· Relationship Management: Build and nurture relationships with current and prospective donors, program officers, and key stakeholders, serving as the main point of contact for grant inquiries, reporting, and communications.
· Research: Identify and explore funding opportunities from individuals, corporations, foundations, and other potential donors whose interests align with our programs. Regularly monitor donor databases and other sources for announcements and opportunities.
· Applications & Fundraising Development: Lead the creation of high-quality grant proposals and letters of inquiry in collaboration with program staff, ensuring they are compelling, well-structured, and tailored to donor priorities.
· Compliance and Reporting: Ensure all grants meet donor regulations, reporting requirements, and deadlines. Prepare and submit timely, accurate reports highlighting achievements, challenges, and financial impact.
· Monitoring and Evaluation: Track the success of fundraising efforts, monitor progress toward revenue goals, and use data analysis to identify trends and inform strategy, providing regular updates and insights.
· Events, Networking, and Representation: Organize fundraising events and oversee volunteer and partner teams. Build strong relationships with key stakeholders to foster collaboration and boost resource mobilization.
Key requirements
- Passion for DfG's mission to improve life through design
- Proven relationship-building and pipeline management skills
- Exceptional communication skills in English (additional languages welcome)
- Ability to work independently, and motivate colleagues and partners
- Strong attention to detail, organisation and adherence to deadlines.
- Comfortable working remotely with colleagues worldwide
Preferred skills and qualifications
- Senior-level fundraising experience at an NGO, organisation, or charity.
- Strong network with major foundations and global organisations
- Proven track record of identifying and closing deals in the range of 1-5 million USD
- Fundraising certification or equivalent qualification
- Bachelor’s degree in communications, business, public relations, or a related field
- Experience in international culture, creativity, or sustainability fields
Compensation
Salary and performance-based payment is dependent on skill set, experience and education
Design for Good builds, trains and focuses a passionate global creative community to design direct and lasting impact for the United Nations’ SDGs.
The client requests no contact from agencies or media sales.