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Head Of Supporter Experience Jobs in Home Based

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Top job
Self Injury Support, Bristol (Hybrid)
£40,221 per year
We are looking for a Head of Operations, who plays a pivotal role in the strategic and operational management of SIS
Posted 1 day ago
Top job
Guts UK charity, HD1, Huddersfield (Hybrid)
£45-49,000 (dependent on experience and location)
Seeking an experienced health sector research manager who can step up to lead the delivery of our charity's strategic research aims
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National Youth Jazz Orchestra, Remote
Up to £45,000
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Ataxia UK, Highgate (Hybrid)
£55,000 per year
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CoppaFeel!, London (Hybrid)
£52,000 - £58,000 per year, depending on experience
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Global Black Thrive CIC, Brixton (Hybrid)
£50,000 - £60,000 per year
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Single Homeless Project, London (Hybrid)
Starting at £45,510 and rising incrementally to £48,485 (pro rata)
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Closing in 3 days
The UK Committee for UNICEF (UNICEF UK), Stratford (Hybrid)
Circa £65,000 per annum
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Head of Supporter Growth.
Posted 2 days ago
Sussex Community Foundation, Lewes, East Sussex (Hybrid)
£52,000 per annum
If you’re passionate about supporting local communities and building donor relationships, this is a great opportunity to make a real impact!
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Ambitious about Autism, N10 3JA (On-site)
Circa £65,000 per year
Join TreeHouse School as its new Head of Business and Operations to lead on continuous operational/business improvements.
Posted today
The Lullaby Trust, London (Hybrid)
Up to £34,000 per year, FTE (hybrid) or up to £30,000 per year, FTE (remote) DOE
Can you take our individual giving programme to the next level while delivering exceptional supporter experience? We want to hear from you!
Posted 2 days ago Quick Apply
Crystal Palace Park Trust, London (Hybrid)
£45,000 per year
The Head of Finance & Corporate Services role offers the opportunity to join a growing charity at an exciting point in its evolution.
Posted 1 day ago
Catholic Children's Society, London (On-site)
£60,000 - £65,000 per year
Do you want to join a growing and dynamic children's charity and make a real difference? This varied and rewarding role could be for you!
Posted 1 day ago Quick Apply
Page 1 of 37
Bristol, Bristol City (Hybrid) 2671.46 miles
£40,221 per year
Full-time or part-time (28-35)
Permanent
Job description

Job Title: Head of Operations

Salary: £40,221 (NJC SCP 32) per annum (pro rata)

Benefits: Health and Wellbeing cashback scheme, company sick pay and an annual leave entitlement of 25 days + bank holidays in addition to mental health days.

 Hours: 0.8-FT (28 - 35 hours per week) flexible arrangements will be considered

 Contract: Permanent

Location: Bristol office based with some flexibility for remote working. Please be aware Wednesday is a compulsory office day and the successful candidate must be available for in-person meetings.

About Us:
Self Injury Support (SIS) is the leading UK charity dedicated to supporting individuals affected by self-harm. We understand that self-harm is not a standalone mental health issue; it is also often a complex personal, social, political and economic issue. Our mission is to provide accessible, inclusive, experience-led services and evidence-based training to improve the lives of those who self-harm and the people who care for them; helping to reduce harm directly and indirectly, minimising stigma, and creating collaborative, compassionate avenues for change.

We are a small, ambitious charity and are looking for a someone to join our team as Head of Operations, ensuring the smooth running of our day-to-day operational services so we can continue making a difference.

The Role:
As Head of Operations, you will play a pivotal role in the strategic and operational management of SIS. You will be responsible for overseeing HR, finance, and facilities, while providing essential leadership support to the CEO. This is a unique opportunity to help shape the future of the organisation, ensuring our infrastructure is strong and sustainable.

Key Responsibilities:

  • HR Management: Oversee recruitment, employee relations, and performance management processes to ensure we attract and retain the right talent.
  • Finance: Manage budgeting, financial reporting, and day-to-day financial operations, ensuring funds are used effectively and efficiently.
  • Facilities: Oversee the management and maintenance of our facilities, ensuring a safe, supportive environment for both staff and beneficiaries.
  • Leadership Support: Work closely with the CEO, providing strategic and operational advice, supporting decision-making, and ensuring alignment with our goals.
  • Compliance & Governance: Ensure we meet our legal, financial, and regulatory obligations, managing policies and risk assessments.
  • Team Leadership: Lead, inspire, and develop the operations team, instilling a culture of collaboration and continuous improvement.

Who We're Looking For:
We are seeking an individual with strong operational management experience, ideally within the charity or non-profit sector. You will be a strategic thinker with excellent organisational skills, able to manage multiple priorities effectively. A passion for our cause and a commitment to supporting those affected by self-harm is essential.

Key Skills and Experience:

  • Proven experience in HR, finance, and facilities management, ideally within a charity or non-profit organisation.
  • Strong leadership and people management skills, with the ability to inspire and motivate a team.
  • Experience in budget management, financial reporting, and ensuring financial sustainability.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
  • Strong understanding of compliance, governance, and risk management.
  • Empathy, compassion, and a genuine desire to make a difference in the lives of those affected by self-harm.

Why Join Us?
You’ll be part of a passionate and supportive team, working in a rewarding role where you’ll directly contribute to improving the lives of vulnerable individuals. This is an opportunity to make a meaningful impact in a senior leadership position within an impactful mental health charity.

Researchers have identified a considerable gendered difference in the approach to applying for new job roles, with women often choosing not to apply unless they meet 90% or more of the criteria, while men are likely to apply with a 60% match. To better address this, and the women in leadership gap in the UK, we encourage all applicants to consider whether they may be suitable for the role even if they do not meet 100% of the criteria. You will have the opportunity to highlight blind spots at interview and we welcome an open discussion about where you wish to develop your skills.

For more information, please refer to the attached job description.

Application resources
Posted by
Self Injury Support View profile Company size 11 - 20
Posted on: 27 September 2024
Closing date: 21 October 2024 at 23:30
Tags: Finance,Human Resources,Policy,Operations,Facilities,Mental Health,Office Management,Recruitment,Wellbeing

The client requests no contact from agencies or media sales.