Head Of Support Services Jobs in Home Based

About Young Enterprise

Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at. This is a fantastic opportunity to join a fast-moving, youth-focused charity.

About the role 

We are looking for a proactive individual to join our team. You will support impact measurement and evaluation across a suite of over 20 Young Enterprise programmes and services, plus fundraising, marketing, volunteering and alumni activity. You will be involved in collating learning from across Young Enterprise, including leading on data collection through our existing systems, analysis and disseminating findings through various means including our internal evidence hub, external reports, senior leadership updates and internal project reports.

This is a fast-moving role which will require you to have a flexible approach. You will be able to work independently on impact and evaluation tasks (with guidance from the Head of Impact and Insights) while working closely with colleagues from a range of teams and functions across the charity. The ability to manage your workload across multiple projects is a key part of this role, as well as thinking broadly and creatively about improving and embedding good impact practice at Young Enterprise as an integral part of our upcoming Transforming Futures strategy (2024-2030).

Why work for us?

· People-focussed with a friendly and supportive work-place culture

· An active commitment to equality and diversity

· Access to mentoring scheme with a corporate partner

· Generous holiday allowance of 7.2 weeks plus your birthday off

· Access to NHS top-up scheme, for money back on expenses such as dental and optical

· Access to an Employee Assistance Programme

· Cycle-to-work scheme

· Group Life Assurance

· Access to various employee friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc

Full details can be found in the attached Job Description.

If this role appeals to you - we would like to hear from you!

Please send your CV and covering letter outlining your suitability for the role (no more than 2 sides of A4)  by no later than mid-day of 17th October.

Applications without a covering letter will not be considered. 

Interviews will take place via Teams videocall in the week commencing 21st October.

Location: Remote working covering Greater London and Maidstone

Hours: Full time 35 hours per week

At Help for Heroes, we help the Armed Forces community live well after service.

Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a Veterans Clinical Advisor to join our team.

Please see below for more information on what just might be your future role.

About You

Are you a committed, Registered Band 7 Nurse with management experience looking to expand your skills and have the opportunity to work with military veterans? If you have an understanding of and empathy with the requirements of veterans and their families, you could contribute your skills and experience to improve our beneficiaries’ quality of life. 

About the Role

As a Veterans Clinical Advisor you will:

• Act as the single initial point of contact between the  with the resultant long-term health issues, and the NHS, integrating Help for Heroes input to the medical pathway with the Recovery MDT process. 
• Where appropriate develop and coordinate a Veterans Injury Clinic alongside the NHS.
• Provide Clinical advice and support to the veterans, their families/support network and Help for Heroes staff.

Please see job description below for more details about the role.

About the Team

You will be joining the clinical team at Help For Heroes to provide community based input to wounded, injured and sick armed forces veterans. We are resourceful in finding ways to deliver what is right and fair for our beneficiaries in the healthcare domain. Our aim is to champion the wounded, injured and sick as they transition to civilian life and to do this as one team of OTs and Veterans Clinical Liaisons (VCLs). If you feel that you could join a team that is excited, confident and ready for tomorrow’s challenges this may be role for you.

We are seeking an outstanding individual to lead the development and delivery of business, commercial and enterprise activities within the South West Heritage Trust.

You will be a person with an excellent record of achievement at senior level within a charity or cultural organisation, and with an ability to build funding and other partnerships, motivate teams and manage complex projects. Working closely with the CEO and the Leadership Team, you will have a key role in fostering a fundraising culture that can ensure the Trust’s long-term ambitions and sustainability.

The Trust was created in 2014 as an independent charity to preserve and promote the heritage of Somerset and Devon. We work with many partners, including the principal local authorities of the two counties, to deliver wide-ranging heritage services. We reach thousands of people every year and in 2023 became a National Portfolio Organisation of Arts Council England.

The Trust runs the widely-praised Museum of Somerset in Taunton and Somerset Rural Life Museum in Glastonbury. Our Archive and Local Studies Services have centres in Taunton, Exeter and Barnstaple where we care for more than 10 million archives dating from the 8th century to the present day. Our Historic Environment Service supports local authorities, partners and the public by offering planning-related advice and information on Somerset’s archaeology and built heritage. It also looks after 450 acres of heritage landscapes. We provide learning opportunities for people of all ages. This newly-created role provides an outstanding opportunity to help the Trust realise its full potential as a charity that makes a difference − improving life chances, building prosperity and creating a better future for individuals and communities.

Closing date: 5.00 pm Tuesday 1 October

Interview date: Thursday 10 October

This is an important strategic role within our organisation. You will lead and manage the delivery of our Village Agent Programme which helps vulnerable people within Somerset, improving health and wellbeing, and supporting communities to thrive together.

You will work with the Head of Programmes and other members of the Senior Leadership Team to ensure that the programme delivers our strategic goals and that we are collaborating effectively within the Health & Wellbeing system of Somerset, and the VCFSE sector as a whole.

You will be a key member of the Programmes Team, and will work with colleagues to ensure that all of our community development work is well integrated; and we are making the most of opportunities, internal and external that will help to improve quality of life for individuals and communities in Somerset.

What you'll be doing

Thrive together

• Be accountable for the delivery of high-quality Village Agent Services in Somerset, promoting a learning culture, and driving growth through role modelling.
• Lead all managers and operational employees within the Village Agent Programme to deliver our strategic goals.
• To coach and lead the Agent Locality Managers to enhance overall performance and continuous professional and personal development.
• Demonstrate active leadership skills and support your team to resolve challenges and respond to opportunities.
• Utilise high levels of emotional intelligence and strong communication skills internally and externally to ensure the delivery of a high-quality service.

Enable Change

• Ensure that the impact of the Village Agent services is demonstrated and articulated to internal and external audiences, including contributions to fundraising and advocacy campaigns and materials and representing the service to external audiences.
• Look for opportunities to innovate and work with internal and external colleagues to develop new programmes of work to meet community need; implementing and evaluating pilot projects and, if successful, embedding them within the central service.
• Analyse performance data to evaluate service design, developing new or improved processes and procedures to ensure we are effective, efficient and focused on client outcomes.
• Be responsible for leading service development annually, responding to evidence of need and seeking to implement community solutions; whilst identifying and mitigating risk.
• Drive community development through the Village Agent service, supporting the team to identify gaps and implement sustainable community solutions.
• Take responsibility for collating quarterly, annual and ad hoc reports internally for the Senior Leadership Team and Trustees and externally for funders as required.
• Act as the Safeguarding Lead Officer for Client Services, and work closely with the CCS Safeguarding Lead.
• Contribute to the development of quality assurance systems.
• Assist in managing the organisation’s day-to-day operations and its resources in accordance with CCS policies and procedures, ensuring compliance with legal requirements and good practice in all aspects of the charity’s work.
• Keep abreast of national, regional, and local policy that impacts on our work to bring a wider perspective, and ensure our work is well informed.

Build Connections

• Build and maintain positive working relationships with our collaborators, including commissioners, public sector officers and senior operational managers across a range of sectors and organisations.
• Show generous leadership and actively promote CCS values at all times.
• Attend relevant partnership and operational meetings for Village Agent services.
• When appropriate, represent CCS externally at events and meetings locally, regionally and nationally.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

The role of an Equality, Diversity and Inclusion Coordinator is to support the Head of Equality, Diversity and Inclusion to ensure that Dimensions adheres to the Equality Act 2010, and achieves its EDI and vision-

Dimensions strives to be an organisation which reflects and responds to the diverse range of communities in which we work. We aim to create an inclusive culture that understands and respects the individual differences of the people we support and employ.

The EDI Coordinator will develop partnerships with Business support teams and Operational colleagues, work with external organisations, to support colleagues and ensure managers and teams have the knowledge and resources for colleagues of all backgrounds have a positive experience of working for Dimensions.

The hours available to work are 22.5 a week. The full-time salary is £24,502 pro-rata salary of £14,701.20 for 22.5 hours.

The successful candidate will be required to work core hours but there is flexibility on the days which can be discussed at interview stage.

Interviews will take place via Microsoft teams on the 21st October.

About the role - Your main duties will include: 

• To work with the Head of EDI to deliver the organisations EDI objectives.
• To work in partnership with Dimensions business support teams to ensure information, processes, systems etc. are as accessible and inclusive as possible for all colleagues
• To engage and participate in external EDI related network groups to develop our knowledge and understanding
• To support individuals, managers and the HR team with the internal reasonable adjustment process.

About you - The successful applicant will have: 

• Able to develop and retain positive working relationships with diverse teams.
• Possess key administrative skills – including taking meeting notes, and following up on actions
• Able to communicate effectively at all levels (both orally and in writing) and to build effective working relationships internally and externally.
• Possess good all-round IT skills

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

For more information visit www. dimensions-uk. org/careers

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 0 300 303 9150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

The postholder is responsible for the strategic leadership, development and management of all fundraising and commercial activity for Charlton Athletic Community Trust (CACT).  The key areas of focus will be:

• Developing and implementing a fundraising strategy, to support CACT strategic objectives
• Leading a skilled multi-disciplinary team, including bid-writing, marketing and communications, to achieve agreed goals and added value
• Securing and profiling high-level individual donors/groups/companies, evidenced through robust and sustainable partnerships, which result in substantial financial returns to CACT
• Strengthening other approaches to fundraising, including regular giving and legacy donating 
• Analysing CACT’s approach to bid-writing, with other senior leaders, re-purposing to maximise grant income and programme delivery aligned to our strategic priorities
• Achieving financial income targets, specifically meeting stretch unrestricted income targets
• Actively participating in strategic policy development at CACT, as a member of the Senior Management Team

Working with the commercial team of Charlton Athletic Football Club on joint opportunities to generate revenue from commercial partnerships and Club events.

Any job offer is subject to satisfactory employment references and Disclosure and Barring Service (DBS) check.

To apply for this role, please send a completed application form detailing how you meet the requirements of the role and an equal opportunities form as described on our website.

CACT is committed to the safeguarding of its staff, volunteers and young people. Any job offer made is subject to satisfactory references and DBS check.

Closing Date: 04/10/2024

Applicants to be shortlisted as and when they come in by the Executive Management Team.

Post: Projects & Engagement Worker 

Responsible to: Director 

Salary: £27,344 FTE (NJC Scale 6, point 18)

Actual salary £14,583.47 (20 hours pro rata)

Hours: 20 hours (over 3 days per week)

Holidays: 24 days per year pro rata

Pension: 5 % Employer and 3% Employee contribution.  

Fixed term contract:  12 months from date of start, continuation subject to funding.  

Main purpose of the post:

• To work alongside SLDAS full time Project and Engagement worker to develop and grow the outreach service.

• To work as part of a specialist team providing high-quality direct casework support, advice, information and advocacy to survivors of DA.

• To provide access to a full range of services for women from all communities, through the delivery of outreach sessions in discreet local venues by using creative and engaging methods with women from local communities concerned about the issues of domestic abuse and violence against Women & Girls for evaluation and development of SLDAS services and programmes. 

See Job Description/Person Specification for further details.

 Women from Black, Asian or other ethnic minority communities, those with disabilities and long-term health conditions and women with lived experience are encouraged to apply.

We have committed to ensuring that disabled, or Black, Asian or ethnic minority candidates have the opportunities to fulfil their potential and realise their aspirations. We operate a guaranteed interview scheme for disabled, or Black, Asian or ethnic minority candidates who meet the minimum criteria for the job role in order to diversify our team and represent the community we serve.

If you are interested in applying for any of the above posts please see attached information pack and application forms.

 Closing date: Sunday 29th September 2024 by 5pm.

Interviews: Week commencing 14th October 2024

Due to the specialist nature of the work, All posts are designated to women only, permitted under Schedule 9, Part 1, of the Equality Act 2010.

Additional Information: DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974. 

Applicants must be eligible to work in the UK.

30 hours per week, Monday to Thursday

About the job role

We have an exciting opportunity for an Education Centre Assistant in our Training, Education and Development team at St Joseph’s Hospice.

We are looking for someone who has experience in administration and working in a customer service-focused busy environment.

The Training, Education and Development (TED) Team has been established to promote and deliver high-quality evidenced-based education to external stakeholders and internally to Hospice staff, which will help transform the care of people in the communities we serve and beyond. The TED Education Centre staff provide essential support to the rest of the TED Team and are integral to the smooth running and day-to-day operation of the Education Centre and TED service. They work as a team to cover core duties at all times and essential role specific duties during planned and unplanned absences. The team is co-ordinated on a day-to-day basis by the Centre Manager.

About you

You will need:

• Effective communication and interpersonal skills
• Experience of using Microsoft Office
• Experience of working as part of a team and making day-to-day unsupervised decisions
• Experience of working in a customer services environment.

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information, please contact John Ames, Head of Training, Education and Development.

For more details and to apply, click the apply button to be redirected to our website.

Closing date: 8 October 2024

Interview date: TBC

Reports to: Chief Executive Officer

Location: Marsh Barton, Exeter – Flexible hybrid working

Contract: Full- or part-time hours (22.5 hours p/w minimum, up to 37.5 hours p/w full-time)

Salary: £40,000 per annum

The Company:

Exeter Leukaemia Fund (ELF) is a registered charity providing vital support to patients with blood cancer and other disorders, who attend the Haematology Centre at the Royal Devon and Exeter Hospital (RD&E).

ELF’s vision is that every family affected by blood cancer or a blood disorder in the South West receives compassionate, tailored support. We aim to lighten the load, supporting patients and families from diagnosis, through treatment and after treatment, at hospital and in the local community.

Joining ELF offers you more than just a job; we offer you the chance to be part of a collaborative team that makes a real difference to the lives of others. At the same time, we offer excellent opportunities for personal and professional development. We offer flexible working hours, ideal for someone looking to contribute to a meaningful cause in a supportive and dynamic environment.

The Role:

We have a newly created opportunity for a Head of Income Generation to join ELF as a senior leader within our charity. You will be responsible for setting and delivering our fundraising strategy and achieving income targets in line with our objectives. You will manage our income generation team and support the CEO and Board of Trustees to set and deliver strategy.

Your responsibilities will include:

• Setting and delivering ELF’s income generation strategy in consultation with the CEO and the fundraising team.
• Line managing our fundraising team and providing management to the wider team when the CEO is absent.
• Recording fundraising activity and maintaining accurate reports to meet KPIs.
• Setting monthly income targets based upon activities, opportunities and key dates.
• Developing and managing a prospect pool for major gift cultivation, researching relevant donors and facilitating introduction.
• Creating compelling fundraising proposals and communicating effectively with donors.
• Ensuring excellent stewardship of donors, providing relevant reports and updates.
• Supporting fundraising efforts across various income streams, including trusts, grants, and corporates.
• Ensuring compliance with the Charity Commission and Fundraising Regulator guidelines.
• Promoting ELF’s mission, values, and acting as an ambassador with donors, patients and stakeholders.
• Attending board meetings to provide updates on income generation.
• Complying with ELF’s policies and undertaking additional responsibilities as requested by the CEO.

The Person:

The successful candidate will have substantial experience of working in a fundraising position and driving an income-generation strategy. You will have demonstrable success in securing gifts from a range of donors and in building excellent relationships, with colleagues, donors and beneficiaries. You’ll come with substantial experience in applying for grants from a range of sources and in securing legacy pledges.

The ideal candidate will have a proven knowledge of fundraising principles and of the Fundraising Regulator and Charity Commission guidelines. You’ll be experienced in using fundraising databases and data segmentation to identify and develop prospect lists. Exceptional attention to detail and a good working knowledge of GDPR and data protection principles are required.

As our Head of Income Generation, you will be highly motivated with the ability to find pragmatic solutions, seek improvements and adapt to changing situations. You’ll share ELF’s passion in supporting cancer patients and their families.

Experience working in a medical charity would be desirable, but we will consider candidates from a variety of charitable backgrounds. Team leadership experience would be beneficial. A fundraising qualification would be useful, although not essential.

This role can is offered on either a full-time or part-time basis. We can be flexible with how the hours sit across the week to fit in with your schedule, however we do ask that the role holder works during core hours and has some flexibility to occasionally attend events and fundraisers outside of working hours. This is a hybrid position with a minimum of two days per week based in the Marsh Barton office.

The Rewards:

In return, we offer a flexible hybrid working environment, a competitive salary package of £40,000 per annum, 25 days annual leave plus bank holidays (pro rata), pension scheme, Blue Light discount, paid volunteering days, a free counselling service for all staff, and a culture which encourages professional development.

As a charity, we are fully committed to safeguarding. All successful applicants will be required to complete an enhanced DBS check before joining our team.

If you are passionate about supporting our charity and have the skills to set and deliver our fundraising strategy, we would love to hear from you.

Closing date for applications will be Friday 20th October.

No agencies please.

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

Reporting to the Africa Finance Director, the post holder will be a key member of the Africa regional support team, with primary responsibility as business partner with country programs for conducting financial analysis and performance evaluations of commercial channels, highlight business area for improvement and especially on commercial channels analysis, sustainability on Core centers, maternity centers, social marketing, and any other business channels.

About You

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.

To perform this role, it is essential that you have the following skills:

• High level of numeracy
• Analytical approach
• Attention to detail.
• Good communicator
• Proactive at solving problems.

To perform this role, it is essential that you have the following experience:

• Strong Analytical skills and accounting/ finance background ability to interpret complex financial data and provide actionable insights.
• Financial modeling- strong ability to build and work with financial models, particularly for decision-making, scenario analysis, and forecasting.
• Advanced Excel skills- Proficiency in complex formulas, pivot tables, macros, and data visualization tools
• Skilled at using data analysis tools e.g. using Info BI, Power BI or other data visualization and reporting tools.
• Excellent communication and interpersonal skills, and the ability to work with people at all levels of the organization.
• Proven relationship building skills and ability to work jointly and effectively in cross-cultural setting.
• Demonstrated administrative and finance management experience.
• Financial & management reporting experience
• Worked on problems of highly complex scope that require in depth evaluation of data and various factors.
• Exercised judgment within broadly defined practices and policies for obtaining results.

Formal education/qualification

• Educated to Degree level or equivalent.
• Qualified Accountant (ACA, ACCA, CIMA, other relevant qualification) preferred.
• Professional proficiency in written and spoken English.

Personal Attributes:

We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity. 

For this role, we’re looking for an individual who is:

• Pro MSI philosophy of social enterprise and cost recovery
• Pro choice

Please view the job framework on our website.

Location: London Support Office (hybrid working) or where any MSI country programme operates.

Full-time: 35 hours a week, Monday to Friday (for UK based team members).

Contract type: Permanent

Salary: £46,000 - £59,600 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.

Salary band: BG 10

Closing date: 1st October 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

Do you want to grow the profile of a leading charity which directly helps people experiencing homelessness?

We are looking for an Assistant Head of Public Engagement (Brand and Marketing) to join our Public Engagement team. This team aims to grow income from the general public to support our vital homelessness services, with activity spanning all stage of the supporter journey through awareness, engagement, donating and loyalty.

St Mungo’s is a leading homelessness charity, and we want to grow public awareness of our work. The Assistant Head of Public Engagement (Brand and Marketing) will lead work to drive increased awareness of St Mungo’s, supporting growth in fundraising income from the general public.

This role will be vital in driving public awareness and engagement with St Mungo’s and our work, to end homelessness and rebuild lives. In this role you will:

• Develop and implement a strategy to drive brand growth, to support an annual income target of £8.5m in Public Engagement, and year on year income growth across fundraising teams.
• Lead the Brand and Marketing team to develop and deliver brand marketing campaigns, strategy and content for social media and owned channels, brand research and overall brand execution across Fundraising and Communications.
• Be responsible for the execution of visual brand and tone of voice across public communications.

This is an exciting time to join our team, building on a recent rebrand, a new brand marketing campaign and a newly established programme of brand research and impact monitoring. The role reports to the Head of Public Engagement and sits within the Fundraising and Communications directorate.

About you

We are looking for someone who is proactive and ambitious, and who wants to lead the strategic development and growth of a brand marketing programme. We encourage you to apply if:

• You work well with others at all levels of an organisation, including providing supportive line management, offering expertise to support colleagues, and engaging senior leaders with high profile activity.
• You want to be part of a creative team, committed to testing new ideas and ways of engaging the public with our work.
• You can bring your experience of leading busy brand and marketing team(s) and your ability to use data Able to use data, insight and/or sector best practice to create proposals and strategies.
• You have a genuine interest and commitment to tackling homelessness and ending rough sleeping.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

Closing date: 10am on 7 October 2024

Interview and assessments on: 17-18 October 2024

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Job Title: Database & Insight Manager- VAC107

Working Hours: 37.50 per week (Flexible and part-time working offered by agreement) 

Salary: £40,000 per annum 

Contract: Permanent

Deadline: Wednesday, 9 October 2024

Telephone Screening: Ongoing

Interviews to take place: Wednesday, 16 October 2024

Location: Leeds with flexibility to work from home

 Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?  Do you have a keen passion for all things data related and experience in manipulating and processing complex data sources? If so, we want to speak to you.

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated, it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Reporting to the Head of Individual Giving, the Database and Insight Manager role will help to continue to transform the way the Charity uses data to make decisions and support our fundraising strategy.

The post holder will directly manage a team of 3 and will be responsible for ensuring the CRM is kept up to date and accurate as well as providing the Charity with the best possible insight, tracking, recording, and processing of all supporter interactions.

The person will: 

· Develop and provide robust, high quality and insightful KPI reports, dashboards and analysis for each area of the charity.

· Inform and update the Head of Individual Giving and Director of Fundraising on response patterns, donor profiles and trends within our database, providing insightful and accurate data to underpin strategic fundraising decision making and informing marketing campaigns.

· Work closely with the Supporter Care Manager/Supporter Care Team on projects and initiatives that will help with loyalty, retention and engagement of our supporters.

· Lead on fundraising wide data product development and take responsibility for data protection compliance/GDPR, in collaboration with the Head of Individual Giving and Governance Team.

· Document and set approaches to manage change and improvement of data capture processes across the teams.

· Lead on new projects relational to our data and processes such as data retention schedules and improvement of existing and new automations.  

The successful candidate will:

· Have experience in managing and leading a team.  

· Be able to manipulate and process complex data sources, analysing supporter data.

· Have proven experience of gathering and analysing data, extrapolating meaningful insights and producing recommendations.

· Have strong analytical skills, with the ability to interpret results and draw conclusions and high-quality analysis.

· Have good knowledge of Excel including formulae, pivot tables and graphs.

For more details on the charity and role, please visit our website. 

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday

· Flexible and Hybrid Working

· Volunteer Days

· Unlimited access to our online Learning & Development Portal

· Line Management Training Programme

· Pension scheme- 5% employer contribution

· Annual pay review

· Health & Wellbeing support including:

o access to an Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· Car Lease Scheme

· NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

A fast-expanding IAPT compliant Service requires a service administrator to support a team of volunteer counsellors.  Mind in Enfield and Barnet is a local, independent mental health charity, working in partnership with other statutory and voluntary organizations to provide a range of services to the local community. The service administrator will work alongside volunteer counsellors, service managers and other clinical staff. This is an integral service of the organization delivering counselling to around 650 people per year. We are looking for a highly motivated and enthusiastic individual with work experience in a counselling service.

Seeking a proactive and experienced Administrator to ensure the smooth day-to-day running of a busy and growing IAPT counselling service through excellent administration skills. You will work closely with and support the Therapy Service Co-ordinator and Therapy Service Administrators to ensure effective administration and organisation of the service.

Experience

• Experience of working in mental health service provision and voluntary sector
• Experience of working in a client-facing administrative and reception role
• Experience in appropriate handling and storage of confidential and sensitive information
• Excellent secretarial skills

Skills

• Awareness of the needs of people with mental health issues in the community
• Commitment to valuing diversity
• Excellent verbal and written communication skil
• Excellent multi-tasking and time-management skills
• Excellent organisational skills
• Ability to set up and use databases and reports as required
• Ability to meet deadlines and sometimes work under pressure to tight deadlines
• Good listening skills and an ability to work with challenging clients
• Ability to work flexibly as part of a small team as well as on own initiative
• Ability to deal with a range of staff issues with confidence and be a pillar of support for the service

Knowledge

• Excellent IT skills and knowledge of Microsoft Office Suite (including OneDrive) and database systems
• Good knowledge of office administration
• Previous experience of diary management and scheduling

Education & Qualifications

• 5 GCSEs or equivalent
• NVQ in Administration or equivalent

This position is part time, (22 hours per week) and is based in our Enfield Office in Fore Street, N9. The office hours are:

Mondays 3-8pm, Tuesdays 3-8pm, Wednesdays 12-6pm, Thursday 10-4pm

Please see attached Job Description for a full list of duties and details on the role.

Deadline for Applications - Monday 30th September 2024.

Head of Asset Management

We are looking for an experienced and dynamic Head of Asset Management to provide strategic leadership and ensuring statutory compliance across the property portfolio.

Join a leading charity in Sussex committed to maintaining the highest standards in its housing stock, as well as its leasing arrangements with private landlords and partners for clients and tenants.

Position: Head of Asset Management

Location: Brighton based and some hybrid working

Salary: £59,527 per annum plus £1,218 car allowance

Hours: 37 hours per week (Monday – Friday)

Contract: Permanent

Closing Date: Monday 7 October 2024. We reserve the right to close this vacancy early if we receive sufficient applicants for the role

About the Role

Promoting a fantastic people culture and value driven service, you will ensure the Asset Management strategy supports the strategic objectives and enables continuous improvement, performance and best value in making the best use of the asset base in the delivery of services for clients and tenants.

Using your professional, strategic, analytical and date driven skills, you will ensure that the organisation is a leading provider of services to vulnerable clients/tenant groups in line with values and responsibilities as a Registered Social Landlord.

The Head of Asset Management will have a lead responsibility for stock appraisals, investment/disinvestment in property decisions, oversee both the Capital and Revenue Major Works budget and you will be involved in health & safety and environmental responses across the organisation in relation to the buildings.

You will also lead on the organisations exciting vision for delivery of planned maintenance and decarbonisation.

About You

This new post is an exciting opportunity to play a significant part in delivering strategic objectives within a dedicated team. You will take pride in developing effective strategic relationships, partnerships and outcomes for clients and tenants and ensure the team are maximising the effectiveness and quality of stock for emerging needs.

You will have excellent knowledge of asset management principles and experience of developing, implementing and reviewing asset management strategies.

You will be joining a friendly well-established team, so you will have the support there if you need it, however, the ability to work autonomously and pro-actively is also a must.

In return

In recognition of the commitment to staff, the organisation has been awarded Gold Accreditation from Investors in People and are also signed up to the Disability Confident employer scheme and have made the Mental Health at Work commitment.

You will also receive a fantastic benefits package including:

• Excellent 5.5% employer stakeholder pension scheme
• Excellent Medical health cash plan
• Access to Learning & Development
• Free and confidential employee assistance helpline and online support
• Green Commute - Cycle-to-work scheme
• Free new starter 28-day Network Saver Brighton bus pass
• Generous holiday allowance starting at 27 days per annum pro rata, rising 1 day for each year of service to a maximum of 32 days pro rata
• The opportunity to participate in well-being and fundraising activities throughout the year

The organisation is an equal opportunities employer using a fair and open recruitment process that fully complies with the requirements of the Equality Act 2010 and are committed to encouraging equality, equity, inclusion, and diversity within the workplace. As an employer, they are committed to promoting and supporting people’s social, physical and psychological health at work.

Please let the team know if you require any special arrangements or reasonable adjustments if called for interview. We welcome applications from individuals with lived experience.

You may have experience in areas such as Head of Health and Safety, Head of H&S, Head of EH&S, Director of Health and Safety, Director of H&S, Director of EH&S, Health and Safety Manager, H&S Manager, EH&S Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.