Head Of Service Delivery Jobs
Job Title: Partnership Events Lead
Reports to: Partnerships Manager
Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, London, EC4A 3EB The role is open to hybrid working but the candidate would be expected to be in the office one day per week
Purpose: This is a fantastic opportunity to lead on the delivery of interactive activities with volunteers from the world of work aimed at schools and young people for key funded partners. Alongside event facilitation, the role manages and coordinates delivery of activities to meet agreed KPIs, leading on planning, scheduling and delivering various showcase virtual and face-to-face events and activities.
Remuneration: £27 - £30k per annum depending on experience
Additional Terms: 30 days paid holiday, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days . Additional family friendly benefits including enhancements to Statutory Payments.
Appointment Terms: Permanent and full time.
Job purpose
Working closely with the Partnership Manager, the successful candidate will be responsible for leading on the delivery of interactive activities aimed at schools and young people under key funded projects for the charity’s Inspiring the Future and Primary Futures programmes. These programmes leverage technology to raise the aspirations and broaden the horizons of children and young people by connecting them to a huge range of volunteers from the world of work via career related learning activities.
The Partnerships team are responsible for relationship management of the key corporate and charity partners for the charity’s Inspiring the Future and Primary Futures programmes. Partners cover a range of sectors and employment areas and our employer partnerships provide partners employees with the opportunity to engage with schools, and reach many children and young people across the UK, both virtually and in-person.
The Partnership Events Lead will be able to manage and coordinate delivery of activities to meet agreed KPIs, leading on planning, scheduling and delivering various showcase virtual and face-to-face events and activities ensuring engagement from schools, employers and volunteers.
Overseeing event delivery – both physical and virtual, this role will have end to end accountability for event management, from coordinating with the schools and volunteers, event briefings, to planning and delivering the event – speaker selection and liaison, school registrations, co-ordinating event logistics and venue management, on-site and virtual delivery, post event feedback and communications etc.
This role will work on partnerships including but are not limited to the Department for Transport’s Inspiring Aviation Campaign, Maritime UK Ambassadors, NHS Ambassadors and events associated with employer partnerships such as Bank of America, Tritax Big Box, Queen Elizabeth Scholarship Trust and others.
Exact brief to be finalised with the successful candidate but the role will be expected to:
- Work closely with the Partnership Manager role to lead on planning and delivery of any funded projects and activities
- Work to engage employers and volunteers through special activities on funded projects
- Track and report back to Partnership Manager on delivery against agreed targets
- Host and support delivery of CPD sessions, webinars and occasional face to face meetings with stakeholders and schools directly to help them with engaging with these projects and delivering presentations at group meetings and conferences.
- Support development of resources, guidance and tools for employers, volunteers and schools in effectively engaging with projects and programmes
- Responsible for on-site and virtual logistical arrangements as well as audio/visual requirements
- Responsible for general communication with volunteers and schools about the events
- Collect feedback and data after each event to measure its impact, and use this information to complete an event summary report for partners to gain insights for future events.
- Attend and host occasional events to support the running of special events and to undertake brand ambassadorial activities events
- Use Salesforce CRM to manage relationships with volunteers, teachers, and school leaders, ensuring records are up-to-date, recording event data, and supporting data cleansing as needed.
- Develop relationships with partners and stakeholders, new schools, promoting the full range of the charity’s programmes and services and assisting them with registering for the charity’s Inspiring the Future programme
- Keep on top of key trends and topics in employer engagement and careers related learning for schools
- Support the Schools Team with engagement, event coordination, and project delivery, while collaborating to share best practices and promote active platform use in schools.
- Other ad hoc administrative tasks to support the team as needed
We are looking for an agile worker, capable of absorbing key information quickly, as well as handle a voluminous work load. The successful candidate will be passionate about supporting young people to realise their potential and understand the power of volunteering. Education and Employers is a small charity working at a rapid pace to bring about change and the ideal candidate will be a self-starter with strong communication skills, able to absorb key information quickly and work well with a small team in a dynamic working environment.
Person specification
Skills/ Knowledge/ Expertise
Essential
- Proven experience in relationship management, with the ability to engage confidently and sensitively with schools, colleges, and partner organisations at all levels, including headteachers and senior management.
- Strong organisational, project management and administrative skills including close attention to detail and effective time management
- An articulate and confident communicator with a proven ability to facilitate and host events in diverse environments, including schools, colleges, and corporate settings. Skilled in presenting concepts both face-to-face and virtually to different age ranges, demonstrating influence and effectiveness in all interactions.
- Good level of education, demonstrating capability in producing written content to a high standard. Comfort and confidence in working with data.
- Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
- Good working knowledge and practical application of Microsoft office tools
Desirable
- A passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education;
- A successful track record in delivering tangible outcomes through engagement with employers and professional networks;
- Experience of client relationships management databases in particular Salesforce
- Experience of working to deliver significant national Key Performance Metrics using resources (human and financial) efficiently and effectively;
- Experience of working in a small team
- Experience of working with schools and volunteers
- Understanding of risk management and data protection.
Personal Attributes
- Good level of education, demonstrating strong client facing aptitude and communication skills both written and verbal. Comfort and confidence in working with a variety of external stakeholders, having an entrepreneurial and enterprising approach to their work.
- Good working knowledge and practical application of Microsoft office tools and customer relationships software
- A “doer”- ability to anticipate requirements and act to provide workable solutions
- Creative and solutions orientated, perceiving processes as the means rather than the end and as an aid to effective delivery
- Influencer - demonstrates personal ‘presence’ and gains the confidence of others through temperament, capability and calibre
- Demonstrates sensitivity and possesses the ability to manage effectively the organisational tensions that sometimes develop between all stakeholders involved in the organisation and delivery of the event.
- Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
- Able to undertake some occasional work in the evenings and at weekends
- Able to travel in the UK if required
Application process
The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.
The closing date for applications is 5pm Wednesday 4th September. Interviews will take place in the week commencing 9th September.
Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement.
About the Education and Employers charity
Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details visit our website.
The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.
Over 90,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee. There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.
Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.
In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please visit our website. All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 3.5 million interactions between young people and volunteers from the world of work have already taken place.
The charity runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement.
Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.
The client requests no contact from agencies or media sales.
Contract: Permanent, part-time (0.6), based in the office in Forest Gate/with some hybrid working options
Salary: £39,000 FTE (depending upon experience)
Line Managing: Communities Manager, Counselling Coordinator, Admin and Finance Officer, Creche Coordinator
What They Do
This organisation is a small charity that provides holistic support to vulnerable women in Newham, particularly in the context of mental health, and by extension – their families. In practice, these are almost all migrant families headed by a lone mother. Around 80-90% of those they work with are homeless, have experienced trauma, and have No Recourse to Public Funds.
Most new clients are seeking help with destitution and navigating hostile/dysfunctional systems of statutory support. As well as advocacy casework, they provide free counselling, parenting and life skills support, a Baby Bank, and skills development to help women support their families. A new cleaning social enterprise aims to diversify income and provide decent, flexible work.
More than the sum of the services it offers, the organisation provides a community where women support each other and know they can get help.
About the Role
The Operations Manager will oversee the operational delivery of the charitable objectives, including line management of senior project delivery staff. This role will support staff to ensure the smooth daily operations of front-line services.
You’ll be working within a diverse team of dedicated women in a compassionate environment. They appreciate the value of flexible working and welcome discussion about this in relation to the role.
As the Operations Manager, you will:
Line manages senior staff within the charity, providing regular one-to-one supervision, supporting staff to meet their objectives, working on all HR-related policies and procedures, and supporting staff to develop their potential.
Ensure the charity fulfils all legal, statutory, and regulatory duties around HR and governance.
Act as Lead Safeguarding Officer for the charity, including ensuring up-to-date DBS processes, organising staff, volunteer and Trustee safeguarding training, updating the Safeguarding Policy, and maintaining accurate records of safeguarding incidents.
Communicate regularly with the Finance Manager to support sound budgeting, management accounting, and other financial processes.
Monitor and report on key indicators of the organisation’s impact on funders and other stakeholders.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.
How to Apply
If you wish to apply for this position, please use their online application portal to submit the following by Wednesday 11th September 5pm:
An up-to-date CV setting out any jobs, responsibilities, and achievements.
A covering letter (no more than 1000 words) demonstrating your suitability for the role in reference to the job description and person specification.
Please note that the covering letter is an important part of the application, and they will not accept CVs without one.
REF-216 300
FOODBANK TRUSTS & CORPORATE FUNDRAISER –
OASIS HUB WATERLOO
PART-TIME, 24 HOURS PER WEEK (0.6 FTE)
TWO-YEAR FIXED-TERM CONTRACT
SALARY: £20,053pa (£33,422 for 1 FTE)
The Oasis Hub Waterloo team are currently looking for a Foodbank Trusts & Corporate Fundraiser to raise much-needed funds for our Waterloo Foodbank and other strategic partners.
The successful applicant would be responsible for writing funding bids for trusts, and also developing relationships with local businesses, to increase our unrestricted corporate income.
Some of the duties of this newly created role include:
· Research and identify potential short- and long-term funders from among grant making trusts and statutory bodies.
· To prepare written applications in co-operation with and on behalf of Waterloo Foodbank projects and ensure suitable budgets are prepared.
· Develop relationships with corporate organisations that align with our values and vision that would be open to an approach for financial support.
The successful applicant will also need to demonstrate:
· Proven successful experience of fundraising.
· Understanding of the statutory and grant-making funding sector.
· Experience of researching and developing targeted proposals for presentation to prospective supporters.
· Experience of fundraising from corporates.
· Excellent written skills including writing persuasive copy for funding proposals.
This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, while improving your employability skills. As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution
- A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
- A friendly working environment with a supportive team, based in Central London
If you are interested in being part of this fantastic project and want to know more or for an application pack, please visit the Oasis Charity Jobs Website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Completed applications should be returned by 9am Monday 9 September 2024.
Interviews will take place in Waterloo on Monday 16 September 2024.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
Contract type: Fixed Term Contract
Hours: 37.5 hrs per week
Salary: £34,585 - £39,555 per annum
Vacancy Closing Date: 30th September 2024
Interviews will be held: Weeks commencing 7th and 14th October
About us
Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities. We’re here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need us most. Bringing hospital-level care by land and air.
We exist to give everybody in our community the best chance of surviving and recovering from an emergency. Our mission is to do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond.
We love what we do. Our charity is a place where people care for each other, provide support and encourage everyone to be their best and we pride ourselves on being one of the UK’s leading air ambulance charities. As an innovative charity, we are continually developing our organisation and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. We are driven to do the right thing for our patients, their families, our supporters and community. All our staff live our values: passion, excellence, respect and care.
The role
This role is being recruited in order to provide maternity cover for the Finance & Payroll Manager. The role assists the Head of Finance in the delivery of a high-quality finance service to the charity, through oversight and delivery of key finance processes - including accounts payable, payroll, control account reconciliation and completion of VAT returns.
About you
We are looking for a motivated and organised individual, who has experience of key finance process, including payroll and accounts payable. The successful candidate would have good understanding of these processes, would communicate well with all levels of stakeholders and will be used to working as part of a team. You will be used to working to deadlines and have the ability to act on your own initiative, prioritising tasks effectively in order to meet the needs of the organisation.
This post may close early due to high numbers of applications, so you are advised to apply promptly
If you have an interest in the charity sector and are passionate about making a difference to people’s lives in your local area, then we would love to hear from you.
You may have experience in the following roles: Payroll Manager, Finance Manager, Accounts Payable Manager, Financial Controller, Accounting Manager, Payroll Specialist, Finance Officer, Management Accountant, Financial Analyst, etc.
REF-216 359
Ivy Rock Partners are pleased to be working with an outstanding housing association to help recruit a motivated Financial Accountant to join their dynamic Finance team. In this role, you will be responsible for maintaining a strong financial control environment, preparing statutory accounts, and managing the audit processes. You will drive continuous improvement within the financial accounting and control function and play a key role in ensuring their finance services deliver the best outcomes for their residents.
Key Responsibilities:
- Execute appropriate financial controls and ensure the timely and accurate preparation of quarterly and annual statutory accounts for group entities, supported by detailed schedules.
- Manage the delivery of interim and final audits for assigned group entities, including conducting analytical reviews of financial statements.
- Reconcile intercompany accounts, group investments, and borrowings on a monthly basis, maintaining up-to-date statutory account schedules.
- Prepare and submit all regulatory returns, including FVA and Companies House filings.
- Oversee the preparation of monthly group control accounts reconciliations.
- Contribute to the quarterly financial health reports for group entities, providing Management and the Audit & Risk Committee with a comprehensive overview of associated risks.
- Support continuous performance improvements across the financial accounting and control function.
- Maintain accurate and detailed financial data using Excel and in-house systems.
- Collaborate with finance business partners and heads of services to ensure timely and accurate delivery of monthly control account reconciliations.
Qualifications and Skills:
- CCAB-recognised accounting qualification (ACA qualified is desired).
- Extensive experience in preparing regulatory financial returns and managing filings with FVA and Companies House.
- Proven track record in managing interim and year-end audits, with effective coordination with auditors.
- Strong communication and interpersonal skills, with the ability to engage with diverse audiences and work collaboratively with internal and external stakeholders.
- Strategic thinker with the ability to analyse complex data, develop solutions, and make data-driven decisions.
- Experience influencing operational activities at both tactical and strategic levels.
- Proficiency in Excel; experience with D365 and Power BI is desired.
- A commitment to upholding ethical principles, including integrity, objectivity, professional competence, confidentiality, and professional behaviour.
What We Offer:
- A supportive and inclusive work environment where your contributions are valued.
- Hybrid working (2 days in the office)
- Opportunities for professional development and career growth.
- A chance to make a real difference in the community by supporting their mission to provide affordable housing
Please get in contact with Megan Hunter or Ryan Sheehan for more information on the role.
We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness service in Kensington and Chelsea.
£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision, case work management and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director of Fundraising & Communications
Based at The Vassall Centre Bristol c£60k + excellent benefits
Bristol Charities mission is to provide opportunities and support for people and communities to improve lives through grants, housing and charitable projects.
They are at a very exciting time in their development and have created a new role of Director of Fundraising & Communications to help them on their journey. This a new role that will play a crucial part in shaping the future of the charity as well as securing the resources to deliver sustainable growth in the work and impact of the charity.
Going forward their work will be delivered though a distinctive and coherent Community Hub model, which will be holistic, person-centred, integrated, joined-up, and promote a partnership approach. They also purchased The Vassall Centre in 2021, with long term plans to redevelop the site for community benefit.
In the short term they plan to relaunch the Vassall Centre as a standout, accessible, and affordable workspace venue for charitable organisations. Their community Hubs will include directly delivered Bristol Charities programmes/projects, services delivered by local partners, and services delivered by their strategic partners. They are also looking to increase the number of housing units they manage, either through development of their existing sites, through acquisition of new sites or through partnership working with other local housing providers, and any new Housing Schemes will incorporate the new Hub model.
Bristol Charities now need to recruit an experienced, passionate, and entrepreneurial fundraising professional; someone who is capable of not only overseeing a small but growing communications function, but who also recognises the importance of aligning fundraising and communications strategies and activity.
With this role, there will be the opportunity to build a fundraising function from scratch and lead on the fundraising and communications strategy for the charity, at a time of exciting change. The work would go across a range of sectors and will provide an opportunity to impact the city in lasting and tangible ways.
Reporting directly to the CEO, the Director of Fundraising will play a key role in the Senior Leadership Team by providing thoughtful and creative leadership and productive working relationships with other Directors, teams, and colleagues, helping to set the direction for the charity and tackling strategic challenges.
For this role, we are seeking:
· Extensive fundraising experience in a compatible context, specifically across key areas of income generation.
· Must be target driven to achieve income objectives set.
· Relevant professional qualifications or qualified through experience (either fundraising or communications).
· Leadership at a senior executive level with experience of managing relationships with key stakeholders, colleagues and Trustees to deliver fundraising and marketing objectives.
This is an exciting new role, and the person will be responsible for creating, developing and implementing fundraising plans to support delivery of all projects and programmes. This involves leading partnerships with funders including proactive approaches to drive further income growth, packaging our programmes and services to attract new funding relationships.
If you would like an informal discussion regarding the role on offer and receive the briefing pack, please contact Vanessa Moon or Sandy Hinks using the contact details found in the Recruitment Pack. Details on how to apply can also be found in the Recruitment Pack. Completed applications with CVs and EoI should quote reference MC2477.
Closing date midnight, Sunday 22nd September.
Bristol Charities have retained Moon Charity Practice to manage this campaign and are therefore unable to accept CVs from third party agencies. All CV’s and expression of interest received will be forwarded directly to Moon Charity Practice for consideration.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic and proactive Sales Manager to support Clean Break’s commercial income generation, managing sales and marketing to maximise income potential. If you feel excited about increasing hires of our newly refurbished spaces and expanding the reach of our exceptional expertise, we want to hear from you!
You will bring experience of sales and marketing in the cultural, charitable or social enterprise sector and a proven track record of achieving sales with new and existing customers. Your will understand the close connection of our charitable cause to our need to generate revenue to continue our work.
You’ll have excellent skills in engaging customers, with experience of converting interest into sales and a talent for writing sales copy for different target markets. You’ll have a hands-on approach to sales with experience of working towards targets and will be skilled in monitoring finances for the development of concise reporting and sales projections.
You will be pivotal in securing new business for Clean Break’s training and hires offers, delivering marketing plans that work alongside our creative ambitions and developing lucrative relationships with a variety of organisations and businesses.
The deadline for submitting applications for this role is 12 midday on Monday 9th of September.
Please read the full recruitment pack before applying.
Because our work is about highlighting women’s experiences and providing gender-specific services to women, all of our positions are open to women only (exempt under Equality Act 2010 Schedule 9, part 1).
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Building Advisor. You will be responsible for ensuring that Refuge complies with statutory building and property obligations and monitor changes in industry standards and regulators requirements. The post holder will also monitor obligations in property agreements and support corporate services and provide technical advice which may require research. The post holder will collect property data to demonstrate compliance and for reporting purposes as well as update Refuge’s property polices accordingly and train people.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Background to the role
AUKEL are recruiting a new Lead Advocate. We are looking to develop our advocacy offer to meet the complex needs of local residents in a challenging environment in a sustainable way. Our Lead advocate will work with colleagues, partners and service users to develop a sustainable model that ensures East Londoners have their voices heard and choices respected in all decisions made with them.
Job description
Job Purpose
· To work as part of the Advice and Advocacy team coordinating the advocacy service, providing both statutory and, where appropriate, non-statutory advocacy for eligible service users across East London.
· Using your excellent knowledge of related legislation, including the Care Act, the Mental Capacity Act, and DoLS you will support vulnerable adults in making decisions, having their voice heard and ensuring their rights are upheld.
Key Tasks
· To ensure that service users are aware of their options and can make informed decisions with accurate, and up-to-date information concerning relevant legislation.
· To ensure that referrals are triaged appropriately to volunteers or referred to other agencies
· To challenge decisions made by third parties for service users.
· To work with partner agencies, professionals and service users whilst maintaining their own caseload of statutory and non-statutory cases, focused on issues and outcomes.
· To help to develop and implement a sustainable long-term plan for the advocacy service.
· To develop the relationship with our partners, Rethink Advocacy, Tower Hamlets Connect and others.
· To ensure that the experience of service users is positive and rewarding.
· To maintain accurate case records.
· To complete required monitoring reports and RPR report writing.
· To support with recruitment and supervision of volunteers assigned to the service.
Quality
To work with the Head of Advice and Advocacy to maintain Quality Performance Mark certification.
General
· To meet regularly with line manager for support, supervision and appraisal.
· To attend team and staff meetings, (and other meetings) as required.
· To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
· To undertake all training required to fulfil the role.
· To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
· This role reports to the Head of Advice and Advocacy and will have close functional links to the Information and Advice Team and Tower Hamlets Connect service.
· Close working with peers across partner organisations.
Person Specification
Experience
Essential
· High level of experience in similar work within the health and social care sector.
· Experience of working with vulnerable adults
· Experience of delivering to quality assurance frameworks , e.g. QPM
Desirable
· Experience of working in community partnerships.
· Experience of supporting volunteers.
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
· Knowledge and understanding of the principles of person-centred practice.
· Knowledge of all relevant legislation including the Care Act, Mental Capacity Act, Equality Act, Human Rights Act.
Skills/Attributes
Essential
· Independent Advocacy Qualification Level 3
· Care Act Advocacy Qualification
· Intermediate IT skills
· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
· Commitment to learning and development and reflective practise.
· Ability to handle sensitive information with discretion and integrity.
· Excellent interpersonal skills.
· Ability to present to groups.
· Ability to work independently and as part of a team.
· Ability to prioritise and manage time and resources effectively.
Desirable
Independent Mental Capacity qualification
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
· Ability to travel across AUKEL’s delivery sites.
Employment Details
Contract type
This contracted post is for 35 hours per week (working day pattern to be decided) and may require some out of hours or weekend work as required. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
The post holder will be mostly based at 82 Russia Lane, London E2 9LU
Salary Between £31,930 and £35,020 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave. Birthday policy
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Next Steps
To apply, please complete the application form on Age UK East London website.
You should give the names, positions, organisations and telephone contact numbers of two referees, relevant to this role. References will only be taken once your express permission has been granted.
Finally, please ensure that you have included mobile, work and home telephone numbers, as well as any problems you might have with the proposed interview dates.
Recruitment Timetable:
Deadline to receive applications: 4th September 2024 at 5.00pm
1st stage interviews: Week commencing 16th September 2024
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for a Community Fundraising Manager in order to generate community fundraising income in London & the East of England.
This full time, homebased position covering London & the East of England focusing on the charity’s key areas in Barnet and Luton.
As a Community Fundraising Manager you will:
- Lead on the implementation and delivery of the community fundraising strategy in order to generate net income and attract more people to support the charity within the region.
- Be actively building networks of organisations and individuals in the region to fundraise for the charity, writing local grant applications and supporting fundraisers locally as well as our shops and key services in the region.
To be successful, you must have experience:
- Extensive experience of recruiting, supporting and stewarding fundraisers or volunteers
- Extensive experience of building successful internal and external relationships
- Cultivating, managing, and stewarding partnerships
- Experience of managing multiple priorities simultaneously while still providing the highest level of customer care to all supporters
- Understanding of Community based fundraising trends
- Excellent written and verbal communication skills
- Ability to keep clear and accurate records, producing reports and analysis and presenting them in an effective way to stakeholders and Head of Team.
- Self-motivated and supportive to other team members.
- Understanding of financial reporting and regularly monitoring income
Salary: starting salary £36,563 per annum
Contract type:Full-time, permanent
Location- Home based with regular travel to the hub based in Barnet
Closing date: on rolling basis
Interview: ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Operations Manager
Are you a dynamic leader with a passion for making a difference in the lives of those experiencing homelessness? Do you excel in managing operations, coordinating large teams, and ensuring smooth service delivery across multiple sites? Are you driven to work for a charity committed to providing essential support and shelter to the most vulnerable?
We're looking for an experienced and dedicated Operations Manager to lead the operational aspects within a homelessness charity in Milton Keynes. You will play a crucial role in overseeing the charity’s permanent sites and seasonal winter night shelters, ensuring that all services are delivered effectively and compassionately.
Position: Operations Manager
Salary: £35,000 per annum pro rata
Location: Milton Keynes, with a blend of on-site, home, and Winter Night Shelter venues
Vacancy Type: Permanent, subject to a successful 6-month probationary period
Working Hours Per Week: 30 hours, including occasional unsociable hours on evenings, weekends, and bank holidays. The role also includes an on-call requirement during the Winter Night Shelter service season.
Closing Date: Friday 6th September 2024
1st Interviews: Thursday 12th September 2024
The Role:
As Operations Manager, you will be at the heart of the charity’s mission, ensuring the smooth operation of all services across various locations. Your key responsibilities will include managing a team of operations staff, recruiting, training, and retaining over 400 volunteers, and ensuring all sites meet health and safety standards. You will also oversee the seasonal Winter Night Shelters, ensuring that all necessary resources are in place for their successful operation.
About You:
You will need to be a resourceful and solutions-focused leader with strong operational management experience, especially within a charitable or similar environment. Your excellent communication skills will enable you to build strong relationships with both internal teams and external partners.
We are looking for someone with experience of:
- Line management and managing large volunteer teams.
- Overseeing operations within a complex environment.
- Ensuring compliance with health and safety standards, including building and environmental health.
- Managing budgets and external contracts, including IT and mobile services.
- Project management skills with the ability to drive things into being across multiple disciplines
You will also need to have a driving license and access to a vehicle for work purposes, or the ability to travel as needed throughout the service area at all times.
In Return:
This is a fantastic opportunity to become part of a team that values collaboration, compassion, and dedication. You will be rewarded with a variety of benefits, including:
- Generous annual leave entitlement (25 days plus bank holidays, pro rata).
- Access to the Nest workplace pension scheme.
- Flexibility with blended working options across different sites, venues, and home.
- Opportunities to make a significant impact in the community and in the lives of vulnerable individuals.
Join the team and contribute to creating a safe and supportive environment for those in need. This is more than just a job; it’s an opportunity to lead with purpose and passion.
Other roles you may have experience in could include: Head of Operations, Charity Operations Manager, Volunteer Manager, Service Delivery Manager, Homelessness Support Manager, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
MindTHNR is open to considering individuals at the Head level or Business Development Managers seeking opportunities for growth and advancement within the role
Join Our Team at Mind in Tower Hamlets, Newham, and Redbridge!
Are you passionate about mental health and community support? Mind in Tower Hamlets, Newham, and Redbridge seeks an exceptional Business Development Manager to lead our fundraising efforts. You'll drive the development and submission of tenders, proposals, and applications to Trusts and Foundations, ensuring robust support for our mission in these London boroughs.
About Mind in Tower Hamlets, Newham and Redbridge
We are a local Mind Association and community mental health charity. We endeavour to ensure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.
We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge
About the Role
Role Overview:
As a key member of our team, you will:
- Supporting MindTHNR’s approach to securing both statutory income (grants and contracts) and voluntary income (trusts, corporates, major donors, individuals), in partnership with our Leadership Team.
- Working with the CEO to support organisational tendering and commercial income generation activities aligned with the strategy, coordinating solution design and written bids.
- Lead on grant identification and research- conduct research to identify potential grant and foundation funding opportunities and other sources aligned with Mind THNR's mission and projects.
- Lead on grant applications – including the development of compelling grant proposals, you will manage the end-to-end grant application process, including drafting, editing, and submitting grant proposals within deadlines, and ensuring compliance with funder requirements.
- Working alongside the Director of Finance, support the preparation of budgets for tenders and fundraising.
- Ensure all our income generation activity is compliant with fundraising governance and legislation, including GDPR, PECR, and the Code of Fundraising Practice, and ensure our systems and processes (including the database and reporting) are compliant and fit for purpose in Business Development.
We would love to hear from you if you have a track record, experience, understanding, knowledge of:
- Grant writing, fundraising, or development, preferably in the nonprofit sector
- Grant funding mechanisms, including government, foundations, and statutory funding programmes
- Writing compelling, well-organised content that turns complex ideas and detail into summaries that can effectively engage different audiences
- Organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines under pressure when needed.
- Strategic thinking and problem-solving abilities, with a results-oriented approach to achieving funding targets
- Collaborative mindset and ability to work effectively with the service delivery team and other colleagues
- Inclusion, equity and diversity, and the ability to work effectively with people from a range of backgrounds
The closing date for applications is Sunday 8th September 2024 at 23.59hrs.
If you have any questions before applying, please feel free to contact Jo Durham or Emmanuel Crosser from Diversifying Group
Our Commitment
MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation – we are advocates for racial justice and equality for all members of our community. We will continue to listen, learn, and keep taking action to influence change. This is not a tick-box exercise for us, this is for our community, this is for our staff, this is for all those who have faced inequity and inequality based on their gender, sexuality, ethnicity, religion, disability, and age. We may just be starting, but we won’t stop!
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. If you would like to discuss any specific requirements, please contact Jo Durham
This role is part of the FearFree Service which provides individual and family support to domestic abuse victims, perpetrators, and their children.
The Assessment and Early Interventions Team act as the gateway for all referrals to the Devon Service, and additionally provides a helpline service. Working within an experienced and established team, the Assessment and Early Interventions Advisor will:
- Triage referrals.
- Answer the helpline.
- Conduct risk assessments and offer immediate safety planning advice.
- Respond to safeguarding concerns.
- Signpost victims and professionals to other support agencies where appropriate.
- Offer specialist domestic abuse advice and support to professionals.
- Deliver educational and bespoke support sessions to medium risk victims of domestic abuse.
In addition, the role requires the building of effective relationships both internally within the Devon Team and externally, supporting a multi-agency approach.
Main Duties and Responsibilities:
Working within the agreed policies, principles, and codes of practice of FearFree, the post holder will:
Working with vulnerable people and risk management:
· Provide a victim focused service, with an understanding of the impact of trauma on vulnerable people.
· Demonstrate specialist knowledge and understanding of domestic abuse and how this may impact on the wider family unit.
· Provide advice, guidance and support to people who are victims of domestic abuse.
· Assess, manage, and review risks to service users, colleagues, and self, including the use of the DASH riskassessment tool and SOAG.
· Make safeguarding referrals where appropriate: including Children’s Social Care, Adult Social Care, Mental Health crisis teams and MARAC.
· Work directly with individuals or groups as agreed with the Team Manager.
· Safeguard the health and welfare of service users and their families.
· Respond to emergencies and crisis situations including supporting a service user to access a place of safety if appropriate.
· Work with service users sensitively to share information, particularly MARAC outcomes.
· Provide support on the helpline to victims of domestic abuse and other agencies.
· Assist, encourage and empower service users to make their own decisions and choices as appropriate.
Team working
· Offer professional advice and support to multi-agency partners.
· Feedback to the Team Manager, Devon Service Manager, Head of Service and/or other Support Workers any information related to the service users support needs or risk issues, and progress on support tasks.
· Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety, and safeguarding.
· Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holiday and sickness.
· Work closely with other agencies, to network with, make referrals to and maintain good relationships with, and be able to disseminate information appropriately.
Administrative duties
· Help provide a responsive support service with a high quality of customer care.
· Answer the telephone and take messages and referrals, act on messages and referrals, and provide a triage service for all referrals.
· Assist in the referral process and follow-up, contacting other agencies and helping to arrange appointments.
· Assist in the assessment and allocation of service users.
· Update written and computerised records with accurate clear information to deadline, including maintaining details of any special needs required by service users.
· Assist with monitoring and evaluation policies and procedures and producing reports.
Additional tasks and responsibilities:
· Ensure personal safety for self, other staff, and service users at all times.
· Participate in personal training and supervision opportunities and attend team meetings.
· Carry out other tasks appropriate to the post, which may be identified as the service develops and as agreed with the Team Manager and Devon Service Manager.
· Adhere to confidentiality policy and procedures, ensuring data is kept secure.
· Work within FearFree policies and procedures.
For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is 3rd September, with interviews currently planned to take place on 6th September
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Are you a skilled communicator with a passion for customer service, an attention to detail, and an ability to support teams to deliver amazing results? Are you looking for a role that makes a tangible difference to the lives of others in an environment where you can personally grow and succeed?
At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
Due to an internal promotion, we’re now looking for an ambitious, passionate and confident individual to join our growing Philanthropy and Partnerships (P&P) team as our new Partnerships Executive. An integral role, you will provide operational, administrative, and account management and customer service support to your P&P colleagues to help build and maintain long-term relationships with some of the region’s leading organisations, business leaders, and charitable trusts.
To be successful in this role you will:
- Have previous experience in a busy sales, fundraising, or customer facing role
- Experience of providing exceptional customer service to internal and external customers
- Excellent verbal and non-verbal communication skills, both face to face and over the phone
- Strong written communication skills, including in emails and the creation of materials
- Excellent time management skills with the ability to balance multiple demands and priorities
- Friendly, approachable and empathetic to others needs
- Be self-motivated, independent, and target-driven
- Be a driver with a full clean driving license, and own a car preferable
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is 8th September 2024 . Interviews will be held in Birmingham on Tuesday 17th September.
The client requests no contact from agencies or media sales.