Head Of Safeguarding Jobs
About Global Health 50/50:
Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.
At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change.
While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.
Role Summary
The Operations Executive will join a small but rapidly growing team working at GH50/50. Within this role, and in close collaboration with the Head of Operations you will ensure high quality administrative support across GH50/50, setting the entire team up for success. This is a crucial role that will ensure that things run effectively and efficiently in support of our mission.
This is a brand-new role for GH50/50; therefore we are looking for a bright, self-starter who can work with the Head of Operations to shape the role; providing recommendations to the organisation on administrative processes and own their projects from conception to delivery.
You will play a pivotal role in supporting the charity's administrative and strategic initiatives as we enter a new phase of growth. We foresee that the successful candidate will enjoy variety, will be highly organised and will have a can-do attitude.
Job Responsibilities:
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Support the Head of Operations in the smooth and efficient running of the GH50/50 office.
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Organise the Co-CEOs calendars, including scheduling meetings and appointments.
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Support the Head of Operations to prepare and manage correspondence, reports, and documents as required.
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Alongside the Head of Operations, maintain effective office management and administrative procedures.
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Manage and triage the organisational email accounts.
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Ensure compliance with data protection and ethics legislation, including being up to date with GDPR requirements (training can be provided).
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Coordinate support to the team on basic financial management tasks, including expense claims and other reporting.
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Arrange and coordinate internal and external meetings, including managing calendars, conference call logistics, venue booking and wider meeting preparation tasks, preparing agendas, and minute-taking/dissemination of actions.
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Attendance at internal meetings across all work streams where necessary, to increase information sharing and keep a sense of organisations objectives
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Coordinate the distribution of board and trustee and advisory group(s) meeting materials and invites.
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Support the Head of Operations to improve the ease of filing documents through our current systems.
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Own the planning and organising of certain events, including launches, roundtables and conferences. This will include event management and travel booking, when required.
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Flexibility to take on additional administrative tasks as and when needed in support of the charity.
Skills and Qualifications:
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A keen self-starter, who is passionate about the GH50/50 mission and where they can have impact.
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Experience in working with or for academic institutes for research organisations would be beneficial but not essential, as would experience working with a remote team with globally based stakeholders
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Excellent organisational and time management skills.
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Strong communication skills, written and verbal, with high emotional intelligence.
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Proficient in Microsoft Office Suite. Familiarity with HR and financial management systems would also be beneficial.
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Excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.
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Ability to handle confidential information with discretion.
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Knowledge and understanding of the charity sector would be beneficial.
All Staff are required to:
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Demonstrate commitment to GH50/50’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity.
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Ensure that they have read and understood all mandatory policies and procedures.
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Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity.
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Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements.
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Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity.
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Undertake training as required.
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Attend staff and team meetings as required.
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Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors.
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To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge.
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Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities.
Our generous staff benefits include:
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28 days annual leave (pro rata for p/t), plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period.
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Flexible working arrangements with at least 1-2 days per week in the Cambridge office
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5% employer pension contribution
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Employee Assistance Programme (EAP) via Health Assured
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Professional Development and Training
Global Health 50/50 wants to fast-forward the pace of change to make global health more gender equal.
The client requests no contact from agencies or media sales.
Passionate about repair? Love working in the community to help people embrace low-waste lifestyles? Ready to supervise a team of volunteers to get our new Fixing Factory up and running? We want to hear from you!
As our Fixing Factory Workshop Manager, you’ll be responsible for the day-to-day operations of our newest Fixing Factory, helping members of the public to fix their broken items, and supervising a successful team of volunteers and freelancers to support along the way. You’ll deliver a programme of activities to teach people the basics of repair and change their mindset around electronic waste.
You’ll be based mainly onsite at the Fixing Factory in North London (exact location TBC), working with a passionate Fixing Factory team including workshop managers for other sites, and a central development and project management team. You’ll also work closely with The Restart Project, our partner on Fixing Factories.
If you’ve got the skills and enthusiasm to manage an inclusive, safe and impactful repair hub in North London, this is the role for you!
About Possible
Our values Daring, Joy and Community guide our actions and our organisational culture. Here at Possible, we have a vision for a zero carbon Britain that has been built by and belongs to everybody. Our mission is to inspire people in the UK to take the action the climate crisis demands.
We create, build, and share ways people can take meaningful action on climate change together. We translate overwhelming climate urgency into socially just and workable proposals the public can get behind. And we do it all with a can-do attitude and stubborn optimism.
Commitment to anti-oppression
We have made a commitment to make Possible an anti-oppressive place to work. We’re doing the work to undo inequalities and oppressive systems reflected in wider society, and are an inclusive and welcoming group that wants our team mates and the communities we work with to be able to thrive.
We believe that our team and our projects should reflect the diversity of the communities they seek to serve. We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people, those who are neurodivergent, people who have experienced mental health challenges and those who identify as working class or have done so in the past.
Benefits
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35 hour full time work week.
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Flexitime and TOIL.
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33 days paid holidays including bank holidays (pro-rata) and additionally three days at Christmas when the office is shut.
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Employer pension contribution.
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Flexible working considered from day one.
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Learning and development plans and budget for all staff.
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Generous sick leave and pay, including paid time off for periods and menopause, gender affirming care, fertility treatment and disability leave.
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Good parental leave and pay and family friendly policies and practices.
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Up to one week (FTE) paid carer days.
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Paid volunteer and study leave.
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Cycle to work scheme.
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Climate Perks - paid journey days for low carbon holiday travel.
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Headspace account (mindfulness and meditation app).
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Options to work remotely abroad.
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Employee assistance programme that includes free counselling sessions and financial advice for you and your family.
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A caring and supportive culture and lots of opportunities for team connection.
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Paid duvet days, when staff need to look after their wellbeing.
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Support and development boost fund.
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Staff discounts on selected climate friendly opportunities.
Interested?
Read the full job application pack, and upload your CV and question responses as per the application pack.
Deadline: midnight (GMT) on Wednesday 11th December 2024
The client requests no contact from agencies or media sales.
Job Title: Design and Quality Manager
Salary: £ 32,000 plus £3,000 London weighting where applicable
Closing Date: Monday 2nd December midday
Reporting to: Head of Programme Development and Quality
Contract: Full time, permanent
Job Location: London / Midlands / North
The role is based from home with travel to the London office for work meetings about twice a month.
Interview date: Tuesday 10th December / Wednesday 11th December
Start date: Monday 17th February (tbc)
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are almost twice as likely to attend top universities as statistically similar students, according to UCAS.
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.
Why work at The Access Project
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Delivery, Sales and Partnerships, Strategy, Finance and Operations to achieve our mission.
The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.
We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.
Our values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
This role is available at an important time for The Access Project as we expand our mission, deliver a new programme model, and move into new school contexts. This is an exciting opportunity for someone with the skills for programme design and improvement, a strong interest in research, and a deep passion for our mission to support students to place and succeed at selective universities.
The ideal candidate will be a strong leader who is comfortable working across teams to make change. You’ll be the lead and expert on The Access Project’s in-school university readiness work with responsibility for designing and quality assuring the provision, supporting the learning and development of our front-line staff to effectively deliver the programme content. This position is integral to ensuring The Access Project is delivering a high-quality programme that supports the needs of our students and drives the outcomes of the programme across all regions and schools. The postholder will bring their knowledge of the HE sector and the experiences of our students to decisions about the direction of our own programme. They will also support further development of our programme-level Diversity and Inclusion work, to ensure that the programme is tailored where feasible to the needs of all students.
Role responsibilities
Design & Development
- Project manage and deliver our programme design process, leading the implementation of an agile, in-year approach to effectively iterate The Access Project’s Accelerate (2-year) programme.
- Lead the development of our self-paced online learning provision, incorporating learning from delivery and best practice from the sector.
- Work with the Head of Programme Development and Quality to incorporate University Access Officer, Programme Leadership, school, and student feedback on how to best drive short-term and long-term outcomes across our programmes.
- Project manage the implementation of changes driven out of programme design. This includes the creation of or changes to delivery resources and training materials, as well as our university readiness framework and the Salesforce system that supports delivery.
- Ensure we continue to update our long-standing Gateway (4-year) programme as part of standalone programme design project.
Research to inform programme design and quality
- Remain critically engaged with the widening participation/social mobility sector, and able to synthesise key changes/challenges and ensure that they are applicable/actionable by the organisation.
- Ensure that any relevant Widening Participate sector developments and trends are fed into The Access Project’s way of working. For example, this might be changes to resources for the programme or working with colleagues to communicate with students (e.g. plans for A Level Results Day).
- Provide nuanced insight about the WP/HE sector, with a coherent view of the landscape and how it’s changing, to enable The Access Project to make informed choices about our programme.
Quality Assurance
- Be responsible for the implementation of the university readiness strand of the quality assurance strategy, to drive the quality of the activities The Access Project delivers to young people in schools.
- Lead on the quality assurance of self-paced learning content, collaborating with Online Delivery colleagues to identify best practice and develop a comprehensive approach.
- Participate in The Access Project’s quality assurance processes, including performing drop-ins on University Access Officers, and coordinating with other members of the team to perform drop-ins in an efficient and effective manner.
- Embed learning from The Access Project’s quality assurance process into our standard practice. This will include training and development for University Access Officers and updates to resources and guidance for what best practice looks like.
- Contribute research on wider pedagogical best practice into our quality assurance work to ensure the highest quality in our delivery of educational programmes.
Student Voice
- Maximise student voice within programme design through varied feedback mechanisms, including the organisation and facilitation of regular student focus groups.
- Lead the development and administration of The Access Project’s annual student survey, considering the needs of key stakeholders across the organisation.
- Lead and develop The Access Project’s overarching student voice strategy.
- Continue to drive improvements in TAP’s student voice work through research and engagement with sector leaders.
Any other duties as required by the Head of Programme Development or Director, Delivery
Person specification
Essential
- Confident leader and collaborator: ability to work positively and collaboratively across functions to drive continuous improvement.
- Strong communicator: demonstrable success at giving feedback and clearly communicating your perspective.
- Strong facilitation skills: an experienced and dynamic, meeting, training and workshop facilitator.
- Excellent time management and organisational skills: and a proactive and creative approach to problem solving.
- Experience of programme design and development: committed to and confident using data to make evidence-based decisions.
- Project management skills and experience, particularly in planning and monitoring.
- Deep knowledge of and passion for youth mentoring.
- Strong understanding of the UK education system and the challenges facing learners from widening participation backgrounds.
- Strong research skills in sector analysis.
Desirable
- Experience of using Salesforce (or another CRM system) as a case/student management system.
- Experience of designing engaging online learning or educational resources.
- Knowledge of Diversity & Inclusion issues related to education and motivation to adapt The Access Project’s programme to make it more inclusive.
- Experience of project/programme evaluation.
- Line management or supervisory experience.
Benefits:
25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
Employee Assistance Programme, a 24-hour helpline for staff
Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
Interest-free travelcard loans
Cyclescheme loans
3 paid Volunteering Days
Employer’s pensions contributions (3%)
CPD options
The Access Project welcomes requests for flexible working arrangements
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training
Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants Manager-Ukraine Humanitarian Appeal
***Please download the job description for full details. Applicants must have relatable experience gained within any of DEC's 15 member charities***
[Trialling hybrid working: 2 days in the office per month, which is subject to change]
Compulsory 2-week office attendance during an appeal
Salary: £40, 560 per annum.
Contract status: Full time to December 2025, with the potential to extend
The Ukraine Humanitarian appeal raised £439 million and helped an estimated 6.9 million people in Ukraine and neighbouring countries. The Grants Manager is integral in working closely with DEC colleagues and members to build and sustain, a solid understanding of the evolving humanitarian context. The Grants Manager will maintain strong oversight of the DEC funded programme including the reporting cycle, adaptive programming and facilitate strong and relevant engagement with DEC member charities and local partners and external briefings over the duration of the response.
Key responsibilities:
Communication and Collaboration
- Key programmes point of contact regarding the DEC funded programme, responding to enquiries from member charity programmes and other related staff, facilitating timely and accurate communication.
- Maintain strong understanding of response context.
- Manage and provide timely, response briefings to internal and external audiences, key stakeholders including the Foreign, Commonwealth and Development Office [FCDO] and, other key stakeholders.
Analysis and Reporting
- Review, evaluate, and advise on member charity plans and reports for consistency, trends analysis and coherence of data across submitted documentation.
- Contribute to the review and analysis of plans and reports submitted by member charities in response to DEC appeals.
- Share timely and relevant information and analysis from plans and reports with DEC member charities and local partners.
- Manage external reporting requirements including preparation of stakeholder reports and infographics.
Management and Leadership
- Coordinate the team’s surge capacity to deliver points above, which may involve managing and inducting a team of external consultants and training them in the use of our knowledge management system [Box].
- Coordinate with the Programme Quality, Accountability & Learning team to ensure monitoring, learning and accountability initiatives are timely and appropriate to the response.
- Support with real-time reviews, community perception studies and other related MEAL activities.
If you have recently worked in any of DEC’s 15 member charities, and have demonstratable humanitarian experience of Ukraine, with the competence to prepare timely/accurate reports and deliver credible presentations to diverse audiences, then you will be perfect to join an incredible team and organisation.
We cannot predict the need for a future appeal, but should one occur during the contract for this role, the successful applicant may be asked to stay on for an extended period.
How to apply
Please provide an anonymised CV & cover letter and state your initials (only) on both documents. Please send both (anonymised) documents as detailed, sharing your full name in the email correspondence
We will be interviewing on a rolling basis and hope to appoint quickly. Should you not hear from us within 4 weeks of submitting your application, please assume that you have not been successful on this occasion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Team Leader to join our Learning Disabilities service in Newham.
£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Team Leader will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Implementing new initiatives and making sure all staff understand them.
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Decription
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is being advertised as a Customer Service Advisor however the successful applicant will be employed as a Client Care Coordinator
Join our Award-Winning Contact Centre where clients come first and excellence is standard!
Work in our team as a Client Care Coordinator and be the friendly voice our clients rely on when they need us most! Whether it's over the phone, through a scheduled appointment, or via online chat, you'll be their go-to person, making sure every interaction is smooth and stress-free. You'll be joining a team of over 150 dedicated colleagues across three contact centres. We're all about teamwork and support, so you'll always feel connected and motivated!
Find balance and make an impact—join us with the flexibility of hybrid working!
Enjoy a set two-week rotating schedule with shifts being 8 AM to 4 PM and 10:30 AM to 6:30 PM, plus one Saturday or Sunday shift every two weeks, with a day off during the week. If you're looking for a rewarding career where you can make a real impact, we’d love to hear from you! Successful candidates will start on 13th January and will complete 4 weeks of training (Monday to Friday, 8 am to 4 pm). Ready for the next step? Come join us!
What's in it for You?
In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:
- Financial Reward: Competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through Blue Light card.
- Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
- Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
- Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.
A fantastic charity providing services to unpaid carers are looking for a Senior Service Manager, based in Surrey.
Location: Leatherhead in Surrey, with some working from home and within the community across Surrey
Salary: Circa £32,000
As Senior Service Manager, you will direct the strategic requirement, operational care standard and continuous improvement of services to the charity’s clients, the unpaid carers, across Surrey.
Key responsibilities include:
- Managing the Service Managers – ensuring operational excellence and compliancy within your allocated sector
- Collaborating with the other Senior Service Managers to execute strategic visions at the direction of the Head of Care Operations & Registered Manager
- Continuously aspiring to revolutionising the care and support provided to clients
- Providing expert leadership around Safeguarding Concerns and being a role model for
- other members of the operations management team
- Monitoring service provision - ensuring gaps and under contract hours are resolved and resources are being maximised with regards to impact on overall delivery of hours.
- Co-producing and implementing strategic plans for the delivery of care services for unpaid carers in alignment with the business plan.
The successful candidate will have a Care Certificate and knowledge of CQC regulations and Health Care Act and an ideally an NVQ Level 3 or 5 in Health and Social Care (or the willingness to commence in this qualification with 3 months).Previous line management experience, ideally in a care setting, including rostering and completing observations and supervisions is key, as is a good level of IT literacy, including proficiency in Microsoft Office software (Word/Excel) and the ability to learn to use other digital platforms and software. Crucially you must have the ability to demonstrate dignity and respect for adults and children with care and support needs and have a thorough understanding of the needs of unpaid carers.
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.
Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form)
If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org
At Bookmark, we have a simple vision: we want every child to read. We improve children’s literacy by promoting a reading for pleasure culture in primary schools, with a focus on supporting children in the most disadvantaged communities. We have been successful in winning a charity of the year partnership with a leading business in the financial sector. This six-figure partnership will be transformational for Bookmark, and we are looking for a confident and experienced individual to lead on all aspects of the partnership.
The Senior Partnerships Manager will be responsible for managing and delivering the partnership, ensuring that we maximise fundraising and volunteering opportunities, build strong relationships across the organisation, and deliver a high-impact programme of activities that changes the story for children across the country.
Job Description
- Devise and deliver a detailed plan to maximise the partnership, providing clear overall direction to stakeholders in addition to handling day-to-day delivery
- Develop and oversee the delivery of activities and events, including fundraising initiatives, employee engagement activities, and awareness campaigns
- Position yourself as the face of Bookmark within the organisation and nurture high levels of engagement throughout the business including successfully:
- building relationships across all divisions and seniorities and provide tailored stewardship to key individuals
- building internal networks within the organisation to aid awareness of the partnership and to achieve mutual goals
- engaging staff in a diverse range of volunteering, strategic and fundraising activities and ensuring they feel valued for their efforts
- confidently presenting to all audiences and in different settings
- moving and motivating employees across the two years, keeping the partnership fresh and encouraging repeat support
- delivering bespoke reports, presentations and communications, advocating for Bookmark’s mission and showcasing the impact of the partnership
- Work with the wider Bookmark team to develop messaging and powerful stories to communicate the partnership and its impact
- Work with the wider to ensure all elements of the partnership are executed effectively
- Plan, track and monitor partnership budgets to maximise return on investment, managing resource in order to optimise fundraising opportunities
- Ensure your work is fully compliant with Bookmark’s fundraising policies and the latest charity legislation and standards of practice
Person specification
Essential
- Experience of managing six-or-seven-figure fundraising partnerships that deliver on objectives
- The ability to tailor and design fundraising engagement programmes that meet different audiences’ needs
- Excellent stewardship and relationship management skills, with experience of using storytelling to help reach fundraising targets
- Strong interpersonal, verbal, and written communication skills, with the ability to engage a range of stakeholders, both internal and external
- Excellent presentation skills, with the ability to adapt style to suit the audience
- Experience of managing, influencing and negotiating with senior stakeholders
- Superb time-management skills, with experience of managing a varied workload
- Excellent team-working skills, and enjoyment in working collaboratively with other teams
- The ability to work with independence, using initiative and problem-solving skills to find innovative solutions and maximise opportunities
- Excellent project management skills, and experience creating and managing project budgets
- A confident, friendly, proactive, and collaborative manner
Desirable
- Experience of working in house with a corporate partner’s CSR team
- Experience of managing high value partnerships within the financial sector
Location: Hybrid working – 3 days per week in Partners Head Office (London City) and Bookmark Head Office (SW1Y, 4LR)
Contract type: Fixed term, for 2 years
Salary: £45,000-£55,000
Hours: 37.5 hours (Monday to Friday)
Deadline: 2nd December 2024, 11.59pm
We promote a reading for pleasure culture in primary schools, focusing on supporting children in the most disadvantaged communities.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Bracknell.
£29,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
This is a fixed term contract of 12 months.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
Educated to degree level or equivalent
Desirable:
Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.
Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form)
If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org
At Bookmark Reading Charity, we have a simple vision: we want every child to read. Bookmark Reading Charity is seeking a flexible, experienced and dynamic PR & Communications Manager to lead our public relations efforts, manage key partnerships, and work with ambassadors to grow and enhance our profile and achieve our marketing goals. This role is essential to driving forward our wider strategy and ensuring that our message reaches a broad audience, ultimately contributing to the charity's key performance indicators. You will be managing our communications strategy in close collaboration with the Head of Marketing & Communications.
Key Responsibilities:
Public Relations:
- Develop and execute a comprehensive PR, communications & partnerships strategy to increase awareness and visibility of Bookmark’s brand, mission and reputation.
- Build and deliver Bookmarks external communications calendar, driving reach and depth to support the Marketing team’s KPIs and objectives.
- Help create and implement a plan for communicating Bookmark’s strategy, impact, and school programs.
- Build and maintain strong relationships with media outlets, journalists, and influencers to secure coverage in national and regional media.
- Write and distribute press releases, pitch stories, engaging content and manage media inquiries.
- Monitor and report on PR activities, measuring the impact on brand awareness and engagement.
- Manage relationships with any external pro-bono PR agencies.
- Own and manage the charity's crisis communications strategy.
- Provide leaders where needed with trusted communications advice and guidance on external communications.
Partnerships:
- Identify and establish strategic partnerships with corporate sponsors, educational institutions, and other non-profits to support Bookmark’s goals.
- Negotiate and manage partnership agreements, ensuring mutual benefits and alignment with the charity's objectives.
- Collaborate with partners to develop joint campaigns, events, and initiatives that promote volunteer recruitment and fundraising.
- Manage and maintain positive relationships with media contacts, influencers, and key stakeholders to secure media coverage and maximize brand exposure.
Ambassador Programme:
- Create, manage and expand a network of ambassadors, including authors, celebrities, and influencers who advocate for the charity.
- Develop and implement strategies to effectively engage ambassadors in PR activities, events, and campaigns.
- Coordinate ambassador appearances, endorsements, and social media collaborations to amplify our message.
Marketing Integration:
- Work closely with the Head of Marketing & Communications to align PR, partnership, and ambassador activities with the overall marketing strategy.
- Contribute to the development of content and messaging that resonates with target audiences across all communication channels.
- Support the achievement of marketing KPIs, including volunteer registrations, completed applications, and brand awareness metrics.
- Identify and lead projects to improve Bookmark’s external communications.
- Collaborate with support teams to supply communication support for various initiatives, including program launches, corporate announcements, and crisis management.
Person Specification:
Experience:
- Proven experience in a PR, communications, or similar role, ideally within the charity, education, or non-profit sectors.
- Demonstrable success in securing media coverage, managing partnerships, and working with high-profile ambassadors.
- Experience in developing and executing PR strategies that align with wider marketing goals.
Skills:
- A degree in marketing, communications, media, or equivalent experience or qualification.
- Proven experience in external communications, either in a PR team, or at a PR agency, with some experience of managing contractors or an agency.
- You’ll have outstanding writing, editing and proofreading skills with excellent attention to detail, and ideally, experience in a B2B, third sector, or commercial environment.
- You’ll have the ability to craft compelling stories, press releases and pitches.
- You have experience of working directly with the media, with relevant media contacts a very big advantage.
- Strong relationship-building skills with the ability to engage and influence stakeholders at all levels.
- Strategic thinking with the ability to develop and execute plans that deliver measurable results.
- Proficiency in using PR and communication tools and platforms, such as media monitoring services and CRM systems where needed.
Attributes:
- A proactive team player, willing to learn and seek out information, with strong relationship-building skills.
- Excellent communication skills: the ability and confidence to communicate with people at all levels, both inside and outside of Bookmark Reading Charity.
- Passionate about literacy and education, with a commitment to Bookmark’s mission.
- Highly organised, with the ability to manage multiple projects, deadlines and you can work under pressure.
- You’re comfortable working at all levels of an organization and working with confidential information.
- Creative and proactive, with a solutions-oriented approach to challenges.
- Team player who thrives in a collaborative environment.
Contract type: Permanent, Part-time- two days a week
Salary: £16,800 (42,000 per annum FTE)
Reporting to : Head of Marketing & Communications
Location: Bookmark Reading Charity, Charles House, 5-11 Regent Street Saint James's, London SW1Y 4LR. Flexibility around coming in but minimum one day per week based at the Bookmark office is encouraged.
Hours: 15 hours per week
Deadline:8 December 2024 11:59pm
We promote a reading for pleasure culture in primary schools, focusing on supporting children in the most disadvantaged communities.
The client requests no contact from agencies or media sales.
To work with the Housing and Tenancy Support Services Manager to deliver a housing management service to tenants across Newport Mind's shared houses in accordance with existing contracts. Ensuring that the property management is carried out in accordance with current legislation and best practice in respect of Health and Safety and service delivery.
To work with the Housing and Tenancy Support Services Manager to manage Newport Mind's Housing Support Grant funded housing related support service provided for tenants in their own homes and in the community regardless of tenancy type.
To work with the Housing and Tenancy Support Services Manager to manage and supervise effectively the team of Housing and Tenancy Support Workers and Cleaners to ensure that the needs of the tenants and clients are met in line with the requirements of the Housing Support Grant (HSG), Health and Safety Legislation, Safeguarding and Protection of Vulnerable Adults.
To work with the Housing and Tenancy Support Services Manager to develop and maintain effective working relationships with relevant external stakeholders and groups including colleagues across Mind in Gwent, the Housing Support Grant Team, Housing Benefits, Housing Associations, Relevant Third Sector Organisations, Contractors and Maintenance firms.
To work with the Housing and Tenancy Support Services Manager to ensure services are developed and managed in accordance with relevant legislations, regulatory requirements and good practice. To take responsibility for the management and leadership of the Housing and Tenancy Support Services and supported accommodation including staff, resources and relationships with stakeholders in the absence of the Housing and Tenancy Support Services Manager reporting to the Head of Housing, Tenancy and Supported Living Services.
Interviews to be held on 18th December
We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now.
The client requests no contact from agencies or media sales.
Events Manager
Leatherhead, Surrey
Up to £40,000 per annum + benefits (including 25 days annual leave and pension)
About the role:
We are looking to appoint an Events Manager who will be responsible for leading the events programme. This will include developing, promoting and delivering a range of events that maximise income, drives supporter engagement and raises our profile.
Reporting to the Head of Communication, the Events Manager will work closely with the organisation senior stakeholders and the fundraising teams to develop a strategy for special events that drives major funder engagement, cultivates opportunities, and maximises income.
You will manage event committees, nurture relationships with key individuals and positively influence their engagement and contributions to the Rainbow Trust special events and sports programme.
What we’re looking for:
- Friendly, enthusiastic and socially-focused – outgoing, warm and friendly, you quickly connect with others and build effective working relationships.
- A motivating and persuasive communicator – your communication style will provide the information needed in an informal manner.
- Knowledge of the principles that underpin good customer care – you adhere to established guidelines, policies and procedures, and provide excellent customer service.
- You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
- Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
- Applications will be particularly welcome from those who have experience of Events– working to secure new events with an understanding of Special Events Committees and networks.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes:
- Flexible working hours to balance home and working life
- Access to the Blue Light Discount Card Scheme, and other rewards and discounts
- Time off in lieu
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Bike to work, season ticket loan and payroll giving schemes
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping
- A recommend a friend recruitment referral bonus
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.
How to apply:
Please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.
Please disclose in your covering letter if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation.
Registered Charity No: 1070532
Join Us at the Diocese of London
The Diocese of London is seeking a passionate and experienced Development and Fundraising professional to work alongside the Head of Development to strengthen and implement our dynamic development and fundraising strategy. As part of the Property and Fundraising directorate, you will help secure the future of our iconic churches—both historic and contemporary—by supporting parishes to create sustainable projects and secure vital funding.
About the Role
In this key role, you will have the unique opportunity to develop innovative projects and identify funding opportunities to restore and rejuvenate churches, supporting their transition to Net Zero Carbon. You will collaborate with parishes to identify potential partnerships with community groups, heritage organisations, local authorities, and funding bodies, ensuring the long-term sustainability of these churches as important community hubs.
As Development Manager, you will:
· Work with parishes to create funding strategies and programmes that support the restoration and sustainability of churches.
· Build and nurture relationships with a diverse range of funding bodies, including local authorities, trusts and foundations, and the National Lottery.
· Work closely with colleagues across the Diocese to embed a culture of entrepreneurship and provide vital support and advice to Incumbents and Parish Church Council (PCC) members.
· Drive place-based funding approaches to deliver projects that benefit both the churches and the communities they serve.
· Manage complex multi-funder profiles for capital projects and activity programmes, ensuring long-term sustainability and impact.
About You
We are looking for an all-round development professional with a proven track record of successfully managing projects with complex multi-funder profiles. You will have:
· Experience in designing and delivering large-scale development projects, ideally within the heritage or community sector.
· A strong understanding of relevant trusts, foundations, and funding bodies, with experience of securing substantial funding for projects.
· A strategic mindset and the ability to think creatively to bring together multiple funding sources and partners.
· Excellent relationship-building skills, with a proven ability to engage a diverse range of stakeholders.
· A passion for historic buildings, community engagement, and sustainability.
Why Join Us?
At the Diocese of London, we are committed to the preservation and development of our churches as places of worship and community activity, providing spiritual engagement and a range of support services, and events. As a member of our Development team, you will play a crucial role in securing the future of our buildings and the communities they serve.
We offer a supportive, collaborative work environment, with opportunities for professional growth and development. As part of our commitment to work-life balance, we offer hybrid working options where possible
The Diocese of London is an equal opportunities employer. We welcome applications from all backgrounds and aim to create a diverse and inclusive working environment.
The benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following benefits:
· Competitive remuneration package
· 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
· 15% employer pension contribution and salary sacrifice available
· Death in service benefit x3 of basic gross salary
· Enhanced maternity leave of six months full pay, after 12 months’ of employment
· Season ticket loans of public transport
· Access to Benenden Health Insurance
· EAP counselling through Health Assured
· Up to £100 for eye test and contribution to spectacles
· Two additional paid days for community volunteering
We have an exciting opportunity for a skilled Administrator (known internally as a Service Delivery Assistant) to join our Domestic Abuse team in London, working 37.5 hours a week. This role is a hybrid model of working, you will work from home and our London office.
Do you want to make a difference every day? Do you want to support our service to contribute to change & improvement for those who need it?
Do you have excellent administrative skills? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance program & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Bonus on completion of probation
About the role:
As an Administrator (Service Delivery Assistant), you will:
Provide a high quality and responsive administrative function for the service. Acting as the first point of contact for enquiries into the service. Supporting the Head and Deputy Heads of service with general administrative duties such as updating and maintaining database and case management systems and collating data reports.
May also include responsibility for external communication, social media, updating directory records for other services. Updating local websites with relevant information and also taking minutes from team meetings.
You will need:
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work load and deal with competing or conflicting demands/ needs and interests in a structured, organised and methodical manner
- Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
- Excellent IT and administrative skills & experience including the use of Microsoft Excel & Office packages
- High resilience and the ability to work under pressure
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to Apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
This is a key role within a new team dedicated to delivering outstanding customer service. You will be the first point of contact for all of Stewardship’s customers, especially those using our giving platform. In this role, your customer service expertise will shine as you understand client needs, assist with a diverse range of enquiries, and resolve issues promptly to deliver an exceptional and joyful experience for every customer that brings our mission and values to life.
We’re looking for a warm, customer-focused individual who is passionate about delivering great service, creating meaningful connection with Stewardship’s customers and prospective customers, and helping those we serve be the best stewards of the resources God gives them.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.