Head Of People Jobs

Age UK is currently recruiting for an exciting new position within the charity, Head of Advice & Support Services on a 12 month fixed-term basis. This role is responsible for the delivery of our National Advice Line and Connect & Support Services. These vital services support our new strategic ambition of tackling poverty and reducing inequalities in older people through the successful delivery of information, advice and accessibility of benefits older people are entitled to.

The successful incumbent will oversee 70+ FTE colleagues, who respond to over 200,000 enquiries per year from older people and their families and carers across the nation, and will manage a £2+ million budget annually. If you have been in a strategic leadership position overseeing a Helpline, Advice or Information service, please review the job description below for a more exhaustive list of responsibilities and apply.

This role can be based at our offices in Blackpool, Devon (Ashburton) or London with hybrid working arrangements where colleagues split time between the office and home working. Travel and overnight stays will be required to regularly attend other offices and our local Age UK network partners who are based across the nation. This will be approximately 4-6 times per month.

Age UK internal grade (4N / 4L).

Must haves:

* Leadership experience at a senior level (senior manager / head of department equivalent).
* Extensive understanding of and significant experience managing large-scale information, advice and helpline services (large team and/or large geographical area; answering 20,000+ enquiries per year), which included supporting individuals with at least one of welfare benefits, housing, or health and social care issues.
* Significant experience managing large budgets (£1m+ per year), contract/grant management (£100k+), and contract & budget reporting.
* Experience delivering services in compliance with an externally audited or assessed quality standard (e.g. Advice Quality Standard).
* Expert knowledge and understanding of safeguarding, and the processes and procedures that support the delivery of safe services at scale. Experience of taking decisions that balance service user confidentiality with risk of serious harm.
* Knowledge and experience of measuring, evaluating, and demonstrating impact.
* A proven track record of motivational leadership, creating a positive team culture, and providing opportunities for colleagues personal and professional development (both immediate line reports and throughout wider teams).
* Excellent communication skills and experience of working collaboratively in a fast paced, complex environment - building networks with a diverse range of people at different levels of seniority across divisions and specialities in large organisations.
* Experience leading and delivering large, complex change programmes (including service design, technology, people etc.)
* Experience of involving volunteers in service delivery

Great to haves:
* Experience of working in charities and/or a federated structure
* Understanding of the policy and fundraising landscape for information, advice, and support services
* Knowledge and experience of technology change/improvement programmes, and using digital platforms and technology to deliver and support the efficient and effective delivery of services at scale.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Age UK is currently recruiting for an exciting new position within the charity, Head of Advice & Support Services on a 12 month fixed-term basis. This role is responsible for the delivery of our National Advice Line and Connect & Support Services. These vital services support our new strategic ambition of tackling poverty and reducing inequalities in older people through the successful delivery of information, advice and accessibility of benefits older people are entitled to.

The successful incumbent will oversee 70+ FTE colleagues, who respond to over 200,000 enquiries per year from older people and their families and carers across the nation, and will manage a £2+ million budget annually. If you have been in a strategic leadership position overseeing a Helpline, Advice or Information service, please review the job description below for a more exhaustive list of responsibilities and apply.

This role can be based at our offices in Blackpool, Devon (Ashburton) or London with hybrid working arrangements where colleagues split time between the office and home working. Travel and overnight stays will be required to regularly attend other offices and our local Age UK network partners who are based across the nation. This will be approximately 4-6 times per month.

Age UK internal grade (4N / 4L).

Must haves:

* Leadership experience at a senior level (senior manager / head of department equivalent).
* Extensive understanding of and significant experience managing large-scale information, advice and helpline services (large team and/or large geographical area; answering 20,000+ enquiries per year), which included supporting individuals with at least one of welfare benefits, housing, or health and social care issues.
* Significant experience managing large budgets (£1m+ per year), contract/grant management (£100k+), and contract & budget reporting.
* Experience delivering services in compliance with an externally audited or assessed quality standard (e.g. Advice Quality Standard).
* Expert knowledge and understanding of safeguarding, and the processes and procedures that support the delivery of safe services at scale. Experience of taking decisions that balance service user confidentiality with risk of serious harm.
* Knowledge and experience of measuring, evaluating, and demonstrating impact.
* A proven track record of motivational leadership, creating a positive team culture, and providing opportunities for colleagues personal and professional development (both immediate line reports and throughout wider teams).
* Excellent communication skills and experience of working collaboratively in a fast paced, complex environment - building networks with a diverse range of people at different levels of seniority across divisions and specialities in large organisations.
* Experience leading and delivering large, complex change programmes (including service design, technology, people etc.)
* Experience of involving volunteers in service delivery

Great to haves:
* Experience of working in charities and/or a federated structure
* Understanding of the policy and fundraising landscape for information, advice, and support services
* Knowledge and experience of technology change/improvement programmes, and using digital platforms and technology to deliver and support the efficient and effective delivery of services at scale.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Head of Individual Giving

Since 2018, Connect: North Korea (CNK) has grown from a small community start-up into an effective and impactful organisation with an annual income of approaching £500,000, mainly through grants from Trusts and Foundations. We now want to develop our individual giving programme to build our unrestricted income and secure our long term growth.

As our new Head of Individual Giving, you will be responsible for growing our income from our individual and corporate base to help us reach more vulnerable members of our community. You will lead on  individual fundraising relationships and initiatives, including appeals, fundraising campaigns, and all direct marketing activities and communications. You will position us in our supporters’ minds and encourage them to actively support CNK in 2025 and beyond.

Position: Head of Individual Giving 

Responsible to: CEO

Based at: Our offices in New Malden KT3 with some remote/home working.  We will be as flexible as possible to accommodate the right candidate.

Contract: Permanent. Full-time (35 hours per week) with occasional evening working required. Flexible hours/days possible whilst respecting core hours of 10am-4pm

Salary: £42,000 - £45,000 + 5% pension on qualifying earnings, health insurance and gym membership

Benefits: 28 days holidays exclusive of public holidays. We also offer 2 additional days on top of this – 1 recharge day where the whole charity closes and 1 day in the week of a staff member’s birthday.

The role

Your specific objectives will be to:

• Grow our individual supporter base (individual and corporate) by 30% in 2025 through new donor acquisition strategies

• Increasing our unrestricted income from major, mid and low level donors and corporate partners to £100,000 per annum in 2025 and beyond 

• Delivering impactful messages, responsive and successful direct marketing and digital fundraising campaigns

This is a really exciting opportunity for a creative ambitious self-starter who enjoys a fast paced fundraising environment, is passionate about communications, building donor relationships and driving long-term income growth.

Funding dependent, we would intend that the role also entails future promotion and staff management potential.

You have:

1) ability and enthusiasm to start up our individual giving programme (low, mid, major donors and corporate) to reach our target to raise £100,000 by end of 2025

2) creativity in creating and communicating personal stories and compelling asks that motivate our supporters to give

3) analytical understanding, strategic acumen and practical experience of the supporter journey from recruitment to regular giving, and ability to deliver this for CNK
 

Supported by the CEO, your main duties and responsibilities will be:

Strategy:

• Strategise and plan our annual individual and corporate giving programme with targets and performance indicators.This will be a key focus area within our 2025/6 corporate fundraising strategy.

• Report quarterly on progress. Use online analytics, social media insights and other metrics to help us learn, improve and grow our income from low, mid,major donors and corporate supporters.

Annual Corporate and Individual Giving Programmes:

• Develop and deliver CNK corporate and individual giving fundraising programme of events, campaigns and appeals to raise £100,000 in 2025. 

• Work closely with CEO and CNK team members to craft information into compelling copy, asks, supporter updates, social media content and personalised campaign appeals. 

• Plan and deliver low and mid level individual giving campaigns to cultivate new donors, convert existing supporters from once off donations to regular givers and inspire donors to increase their current support.

• Design and deliver our annual major donor giving programme. Cultivate, communicate and inspire new major donors to join us with the aim of increasing our current major donor pool by 10%. Steward current donors, keep in touch, craft compelling asks to support their progression towards more frequent or higher-value donations.

• Report monthly to the CEO on the success of campaigns and programming, income raised, number of new supporters/followers, conversion rates, offering insight on ROI, learnings and how we will incorporate this learning to improve how we do things in future. 

Fundraising compliance:

• Save all profiles, donations, giving history, gift aid agreements, correspondence, and communications with supporters on CNK CRM database. Uphold GDPR and comply with fundraising best practice.

US Individual Giving Programme:

• Contribute towards developing a new US individual giving portfolio through prospect research and crafting compelling fundraising asks.

Staff & Volunteer Management:

• Create and manage a volunteer fundraising programme to grow individual giving through community events, social media and awareness raising. 

The role has no direct line reports at present but there may be in future, budget permitting

Essential skills and experience:

You will have at least five, ideally eight, years experience of:

• individual giving fundraising for a small charity, with a track record of developing and delivering successful individual giving campaigns that have generated 5 figure sums 

• building a supporter base - both amongst low value, but also mid level and major donors

• gathering information, case studies, data and finances, distilling and crafting high quality, well articulated compelling funding asks

• growing charity brand and positioning, thorough consistent approach, campaigns, asks,use of language and artwork

• digital marketing including social media, email marketing, and website content management

• designing tools, inputting data and keeping CRM software updated, using data analytics to report on donor journey and drive fundraising decisions

• relevant fundraising regulations and best practices, including GDPR compliance.

You:

• Can work quickly under pressure in a fast-paced environment.

• Are highly organised, able to act on own initiative, able to manage multiple projects and deadlines

• Have excellent written and verbal communication skills, able to craft compelling asks to engage and inspire donors.

• Have engaging people skills, friendly, approachable with a positive attitude. You enjoy talking to donors about CNK on the phone, by email, in person and are unafraid to ‘make the ask’ Can engage collaboratively and constructively in a small team with an entrepreneurial feel

• Are creative and confident in suggesting ideas and solutions. you are ambitious for what your role can deliver for our community.

• Are committed to supporting and embedding lived experience across CNK

• Are keen to build and develop your role as suits the needs of the organisation

• Can speak Korean although this is not essential to the role.

We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), LGBTQI+ or relationship status, pregnancy and maternity, race, religion and belief, gender or social class.

Job Title: Head of Grants 

Reports to: CEO

Salary: £45,000 - £47,000 pa (dependent on experience)

Location.  Remote, home-based work and occasional attendance in Edinburgh office.  
 

Contract.  This will be a full-time, 35-hours post, but we may consider part-time arrangements to start with.  Some flexibility will be required to attend events and meetings away from Edinburgh. 

Responsibilities.  Head of Grants will have the following responsibilities: 

• Provide the lead for the Grants’ Department in the VF, managing relevant staff to best effect and shaping the Grant-Making Policy to suit the VF’s objects.
• Provide high quality policy, communications and strategic advice to the CEO and Trustees. 
• Liaise with other organisations (eg Cobseo, AFCFT, OVA, other charities) to formulate policy and to enable smooth and effective operation of the VF’s Grant-Making Policy.
• Deliver the Grant-Making Policy approved by the Trustees.
• Suggest changes to the Grant-Making Policy to the Trustees when necessary, having identified impact and backed by research where possible.
• Ensure the quarterly and annual grant-making schedules are maintained, including arranging meetings and providing briefing packs for Trustees.
• Manage workloads to match staff employment contracts.
• Provide effective grant-making processes and identify improvements when necessary.
• Oversee the grant management aspects of Salesforce.
• Provide good coordination between the Grants Department and other departments in VF and with contractors.
• Promote the VF culture:  cheerful, efficient and engaging effectiveness.
• Lead and manage the grants’ communications strategy.
• Overseeing the measurement of the impact of VF grants.
• Other duties and responsibilities as appropriate to the post and requested by the CEO. 
   

Experience and Qualifications.  Candidates should possess the following experiences, qualifications and skills: 

Experience

• Proven experience and success in a relevant Third Sector grants’ management role.
• Good understanding and knowledge of the Armed Forces’ elements in the Third Sector.
• Experience of conducting due diligence into grantees.

• Understanding of business functions such as HR, finance and information security.

• Demonstrable competency in planning.

• Working knowledge of IT and comms systems, including Salesforces and MS 365.

• Excellent organisational and leadership abilities.

• Excellent interpersonal skills.

• Aptitude in decision-making and problem-solving.

Qualifications

· Degree or equivalent (Must)

About Us

The Veterans’ Foundation (VF) is an independent grant-making charitable foundation. It has established a substantial grants’ programme to support charities and organisations in the UK that provide charitable support to those in need among serving armed forces personnel, veterans, operationally qualified seafarers and their immediate families.  The charity has grown rapidly since inception in July 2016 and has to date (Oct 24) given away more than £25M to good causes and handed out around £1.6M to good causes each quarter for the past year. 

The VF supports a broad range of charities and organisations that deliver a wide variety of projects to members of the armed forces’ community including those that reduce homelessness, increase employment, provide welfare and medical support, increase confidence and social integration, as well as reducing dependence on alcohol and drugs.  The VF gives priority to charities and organisations who can demonstrate that they are directly involved in the provision of support to those in need, and that are well-run organisations of low to medium wealth while also recognising innovation.

Since inception, income has come mainly from the Veterans’ Lottery, however, individual and corporate donations have grown significantly, and we now have staff focusing on this too. 

The VF’s office is based in New Town in Edinburgh’s city centre.  The VF’s staff consists of 13 employees:  Chief Executive Officer, Chief Operating Officer, 2 x staff in Finance, 3 x staff in Grants and 5 x staff in Fundraising.  We now seek someone to fill a new post as Head of Grants.

We are delighted to be advertising a key role at Borough Market, London’s historic food market. This is a fantastic opportunity to join a small but highly dynamic senior Management team with responsibility for guiding the direction of a major institution.

To fill this position, we are looking for a relevant HR/Employment law degree and will be a CIPD qualified experienced professional who can help build a positive, supportive work culture that aligns with our new 2030 Strategic Plan. Reporting directly to the CEO, the Head of People will play an important role in shaping and transforming HR practices, defining new ways of working, and supporting the rest of the leadership team in strengthening relationships across the organisation.

Head of People

The successful applicant will have experience and knowledge covering the entire HR remit, be able to develop an exciting people strategy, be a dynamic team member with a passion for food and people, and demonstrate a good understanding of the unique challenges of working in a market environment. If you have the skills, energy and passion to join us on this exciting journey, we would love to hear from you.

Closing date for applications is the 17th November 2024.

Prospectus is working in partnership with a national charity who support people with their sexual health and wellbeing. We are recruiting for a Head of People and Organisational Development to lead their People & Organisational Development function, providing outstanding support across the organisation. This role can be based from their London, Liverpool or Manchester office and remotely (ideally one day per week minimum from office location). You will also be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary, following your probation period.

The post holder will develop and deliver strategies to invest in the performance, diversity and wellbeing of their staff, and implement central policies and processes to ensure consistency across their services and teams. The post holder will oversee casework and lead the People & OD impact of any change management, providing expert advice to managers and the Executive team. As a member of their senior management, the post holder will contribute to strategic planning and the successful achievement of the annual business plan.

The successful candidate will have demonstrable experience of managing a People and Organisational Development function, ideally from within the voluntary sector. You will have significant, broad experience across all aspects of HR including recruitment, L & D, with experience dealing with complex employment issues and managing TUPE transfers. You will have line managed teams successfully, leading on performance management and staff development, and bring experience supporting change programmes and successful project management.

To apply please submit your CV only in the first instance. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process. For further information about this vacancy please contact Steven Fraser from Prospectus.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application

Salvation Army – Head of Philanthropy
Location: Hybrid working, 2 days in office, London SE5.
Salary: £66,234-£70,010 per annum.
Contract: Permanent, full-time hours. 

The Salvation Army, the UK’s leading social welfare charity, is seeking an experienced philanthropy professional to be responsible for a pipeline of approximately £5 million per year and work with their Fundraising Senior Leadership Team and wider Fundraising Department to drive income growth.

The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.

The role will be responsible for ensuring that The Salvation Army maintains and increases its impactful presence as one of the top 10 charities in the UK, and as a worldwide Christian Church that puts belief into action. The Head of Philanthropy will ensure high value relationships are well managed and the provision of steady income growth to fund the charity’s mission. This will involve maximising donations from existing supporters and investing in innovative fundraising activities to widen the number of high value supporters, trusts and companies giving to the organisation, as well as to drive retention and increase net income. The role will represent the Corporate, Trust and Major Donor teams across The Salvation Army.

The successful candidate will have extensive experience in all aspects of philanthropy fundraising, as well as a strong understanding of the drivers and motivators of trust, major donor and corporate giving, and emerging trends. You will have a proven track of successful six figure fundraising in at least two of the following areas: corporate, trust and major donors. You will have excellent interpersonal skills with the ability to influence and collaborate with individuals across the organisation at all levels of seniority. You will also possess excellent leadership and people management skills.

This is an exciting time to join The Salvation Army as the charity looks to invest in all aspects of fundraising and marketing. If you are an ambitious, fundraising expert with the relevant skills and experience, looking for your next challenge, and would like to play a key role in The Salvation Army’s philanthropic income growth, this could be the role you’re looking for.

CLOSING DATE: Monday 25th November, 9.00am

PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply as soon as possible to register your interest. 

At Ambitious about Autism, we are looking for a Head of Participation to join our team on a 9 month MAT cover.

Please note, we will be looking for the start date of this role to be from February 2025.

You will support with developing the strategic plan for our Participation programme, ensuring alignment with our wider National Services strategy. You'll develop project plans with clear outputs, outcomes and budgets to make the case for new programme development, whilst adhering to the highest values of co-production and participation, ensuring that the voices of autistic children and young people are heard in the development of services, practice and policy.

You'll oversee the ‘Autistic and OK' project and lead the team to ensure the project meets the overall objectives. You'll also oversee management of the Ambitious Youth Network to ensure the growth of the network, as well as overseeing the Post-Diagnostic Support project to completion and design and implement the next phase of diagnostic support activity.

We are looking for someone who has:

• Recognised youth work or social work qualification or related training or equivalent experience.
• Experience of facilitating the involvement and participation of young people in a range of activities, including online and using social media.
• Understanding of autism and/or learning disabilities and the support needs young people may present with.
• Proven ability to develop and manage multiple projects within agreed timescales and budgets.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Job Title: Head of Monitoring, Evaluation and Learning 

Location: London or Nairobi with flexible working and international travel 

Contract: Permanent 

Salary: £57,000 gross per annum. The salary for Nairobi will be based on the local market equivalent.

Reporting to: Director of Research, Advisory and Policy

Responsible for: Monitoring, Evaluation and Learning Adviser; supervision of MEL focal points, occasional consultants. 

Deadline: 20th Nov 2024. 

Conciliation Resources 

Conciliation Resources (CR) is an independent international organisation working with people in conflict to prevent violence, resolve conflicts and promote peaceful societies. We believe that building sustainable peace takes time. We provide practical support to help people affected by violent conflict achieve lasting peace. We draw on our shared experiences to improve peacebuilding policies and practice worldwide. 

Research, Advisory and Policy Department (RAP) 

The Research, Advisory and Policy Department (RAP) of 9 staff facilitates learning and provides guidance to improve peace policy and practice inside and outside CR. 

RAP is responsible for the Accord publication series and cross-organisational research programmes, thematic policy advocacy, and the organisational approach to, and technical support to Programme Departments and the research team on gender and monitoring, evaluation and learning (MEL) and policy advocacy. The RAP Department includes the CR EU team based in Brussels. 

Job Purpose 

The Head of Monitoring, Evaluation and Learning leads on developing and implementing Conciliation Resources’ strategy, systems and skills for MEL in our peace practice. They ensure that MEL in CR serves to: evaluate the impact of our interventions; improve adaptability and effectiveness of our practice, including the objectives in our Gender Strategy; record, organise and learn from evidence of what works and what doesn’t; improve our knowledge base, culture and practice of capturing and measuring change; and inform CR and the wider peacebuilding sector about how to measure progress in peace initiatives. 

The Head of Monitoring, Evaluation and Learning acts as the technical lead on MEL, providing thought leadership, strategic guidance and technical advice to Programme and RAP teams on MEL; on learning goals in our Strategic Plan; on measuring progress towards our peacebuilding goals, our Theory of Change and our Results Framework; and on how to use MEL data for different strategic processes. 

Scope and Accountability 

The Head of Monitoring, Evaluation and Learning is accountable to and line-managed by the 

Director of Research, Advisory and Policy, and is a member of the Research, Advisory and Policy team. They work closely with CR Programme Departments and partners, Communications and Development teams, and the Executive Management Team. They are a member of the Team Leaders Forum. 

Essential Knowledge, skills and experience 

• Thorough knowledge of complexity aware approaches and methodologies for MEL at strategic, organisational and project level, including Outcome Harvesting. 
• Experience in leading the design and implementation of MEL systems at organisation level. 
• Experience of integrating gender into MEL frameworks and approaches. 
• Experience of applying different MEL frameworks and techniques, such as logical frameworks, Outcome Harvesting, theories of change and participatory techniques to programme design. 
• Experience in delivering MEL training and capacity building support online and in person. 
• Experience of staff line management and the procurement and management of consultants. 
• Ability to work as part of a team as well as independently, and to work collaboratively with a flexible approach. 
• Excellent verbal and written communication skills in English and the ability to communicate complex information and arguments clearly and accurately. 
• Strong facilitation skills, including in online format. 
• Excellent evaluative and creative thinking skills. Ability to handle a complex and changing workload meeting internal and external deadlines. 
• Capacity to listen actively to people from varying backgrounds having a range of political, cultural, and value orientations. 
• Good political judgement, including an appreciation of how to handle sensitive and confidential issues. 
• Be able to inspire, educate, motivate and influence others across an organisation and more broadly. 
• Good IT skills. 

Desirable Knowledge, skills and experience 

• Knowledge of MEL challenges for peacebuilding. 
• Spoken French. 
• A post-graduate qualification or equivalent through experience in a relevant subject area. 
• Experience of presenting to donors and senior level stakeholders. 
• Experience of working in/on a country affected by violent conflict. 
• Experience of raising funds to support one’s area of work. 
• Understanding of organisational learning.

Fundraising is still a relatively new activity for DFN Project SEARCH and this role presents the opportunity to play a key part in its expansion to support the further growth of the charity and enable young adults with a learning disability to lead healthier, happier, and more independent lives.   

This role will support the Director of Development in implementing DFN Project SEARCH’s fundraising strategy. To date the strategy has focused on securing a small number of larger gifts from philanthropic sources, such as trusts and foundations. We are now evolving the strategy to include growing income from high-net-worth individuals, companies, and individual giving.

This role will lead on the development and implementation of the strategy to secure income from high-net-worth individuals (between five and potentially seven figures) and will also work with the Director of Development and the Development Officer on securing income from, and stewarding, trusts, foundations, and statutory funders. As a member of the Senior Leadership Team there is also the opportunity to input to the wider strategy and development of the charity and support the Director of Development in their role as a member of the Executive Leadership Team.

The team is currently made up of the Director of Development, Corporate Partnership Manager (reporting to the Director of Development), and the Development Officer (reporting to this new role).

Surrey Community Action exists to support Surrey’s voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with both.  We do this in three main ways:

• Advocacy and Representation - ensuring that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives.
• Services to the Voluntary Sector - providing services to Surrey’s voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience.
• Services to the Surrey’s Communities - providing services directly to Surrey’s communities that support community action and address unsupported needs.

Much of our work is with other community organisations, including community building management groups, voluntary car scheme organisers, councils, and others, but we also run projects and activities targeted at individuals within communities, such as fuel poverty advice, and support to Surrey’s Gypsy and Travellers.

We have some income generating services, predominantly to other voluntary sector organisations.  We seek to offer excellent service to our clients, whether managing payroll, conducting DBS checks or delivering training and events.

We also manage the “Astolat” charity offices, providing high quality office accommodation and support to eight other VCFS organisations.

About The Role

To realise our ambitions to provide the best possible support to Surrey’s communities and voluntary sector, we are looking for a Head of Communities and Development that can:

• Help us secure funding for Surrey Community Action’s core activities and projects.
• Develop, support, and inspire a team of project officers to deliver our projects and activities.
• Contribute to the running of the organisation as part of the management team.
• Create and develop projects and services that meet unmet needs in Surrey
• Develop themselves and their role to make an even bigger difference to the people and organisations we support.

Securing Funding

You will help us secure funding for Surrey Community Action’s core activities and projects, working with all staff to prepare high quality funding proposals to Local Authorities, trusts, grant giving bodies, corporate partners and major donors.  You will also lead on negotiating renewals of funding and maintaining good working relationships with current commissioners and funders.

You will be comfortable working in collaboration with partners from across the voluntary and statutory sectors, always focusing on making the biggest difference to the people of Surrey.

Leadership and line management

This role looks after some of our community project officers who in turn provide information, advice, guidance, and support to a diverse range of stakeholders, including community buildings, rural housing enablers, Good Neighbours Schemes, Community Champions, Gypsy Roma and Traveller communities, and people in fuel poverty.

You will provide effective line management to our community project officers, focusing on developing them to excel in their roles and broaden their skills, making sure to lead by example and develop yourself alongside them.

Running the Charity

You will form an integral part of the management team, working in tandem with the Chief Executive, management team and Board of Trustees, supporting the charity in strategic leadership, performance management and development our projects and services.

Develop new projects and services

To succeed in this role, you will need to have or build a deep understanding of Surrey’s voluntary sector and communities.  You may design and conduct consultations and market research to deepen your knowledge and share it with peers and other stakeholders in ways tailored to our audiences.

The environment in Surrey is complex and changeable, so we are looking for someone who can flex themselves and this role so that Surrey Community Action can do better every day, who can recognise ways we can improve and provide even better support to our stakeholders, from local authorities, to charities and community groups, to individuals in need.

About You

We are looking for someone with passion, drive, and an ambition to improve the lives of all people and communities in Surrey either directly or by ensuring Surrey’s voluntary sector survives and thrives.

We want Surrey Community Action to reflect the diversity of the individuals, communities, and voluntary sector we serve so encourage applications from anyone who believes they can carry out the job description.

There are some things that will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer:

• Ideally, you will have demonstrable success of fundraising in the charity sector, particularly from grants making trusts, and you would have experience of working and negotiating with Local Authorities.
• You will be a strong line manager with experience of mentoring and developing staff.
• You will have solid IT skills including Office applications and databases.
• You will be able to communicate across a wide range of audiences, from senior local authority leaders, to community group trustees, from grant making trusts, to charity peers, and do so online and face-to-face.
• This is a complex role, so you will have the ability to plan, balance and manage multiple priorities – with support from the CEO and your colleagues.
• You might not have a background in the voluntary sector but will be willing to learn.
• You should have good financial literacy, including setting budgets and core cost recovery
• Above all, we are looking for someone with the potential to help make Surrey Community Action a stronger organisation able to make an even bigger difference to those we support.

The Nuts and Bolts

Our offices are in Burpham, Surrey (GU4 7HL).  This role can be delivered from the office, or as a hybrid role with 2-3 days in the office per week.

You will report directly to the Chief Executive and be responsible for 5-6 project officers.  You will be an equal part of our small management team and contribute to our trustee board meetings.

We are committed to continued professional development and will support you to develop your skills even further.

You may have to travel across Surrey and sometimes beyond, so access to transport would be an advantage where public transport is not an option (we can support you into Access to Work scheme as needed).

This is a full-time role (35 hours per week), but that time can be flexible to accommodate family and caring commitments.

The salary for this post is £40,000 and we also offer:

• Flexible working
• 5% employers pension contribution
• Employee Assistance Programme
• Paid volunteering leave
• Free on-site parking
• 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays

About the Role

The role will involve leading campaigns, research and development work aligned to ambitions in our strategic plan 2024-2029. This includes advocating and making the case for lifelong learning; understanding patterns of learning participation to tackle persistent inequalities; and building the evidence base on engaging people in adult learning.

You will bring expertise in campaignng and advocacy work; a track record in developing and delivering impactful programmes of work; a good understanding of the policy context; experience in business development; and a passion for making an impact.

You will need to work collaboratively and enthusiastically as part of L&W’s leadership team of Heads and Directors, and role-model our values and behaviours.

Duties and Responsibilities

Research and Development

• Design and deliver L&W’s lifelong learning campaign
• Lead research and development programmes and projects, particularly on lifelong learning and essential skills
• Identify and secure income to fund L&W’s lifelong learning campaign and projects, including through proactive approaches to funders and partners, and responding to tenders and calls for proposals
• Ensure that work is delivered to time and quality expectations, within budget, with appropriate measures of its impact, and with regular engagement with partners and funders
• Develop and maintain effective relationships and networks with key stakeholders
• Speak and present at external events as a representative of L&W
• Keep up to date with key developments in policy, research and practice.

Organisational duties

• Manage researchers/project managers (line and project management) positively and proactively contribute to their personal and professional development
• Work collaboratively, leading with integrity and sharing the load, being willing to take on projects outside of programme if needed
• Play an active role in the organisation as a functional and strategic leader, as part of L&W’s R&D Heads and Leadership teams
• Demonstrate a commitment to equality of opportunity and a positive, open and collaborative approach in line with L&W’s core values and staff charter, called ‘Our Culture’
• Occasional travel and overnight stays will be required.

About You - Person Specification

ESSENTIAL

• Degree (in a relevant subject e.g. social science), equivalent qualifications or evidence of equivalent experience .
• Strong understanding of campaigning and advocacy work, with the ability to design, develop and utilise appropriate methods and tools to make an impact on policy
• Proven track record in delivering complex and high-profile programmes of campaigns, research or development work, including managing and mobilising resources, and delivering to time and quality expectations within budget
• Understanding of current policy and practice in relation to learning and skills
• Experience of working in or closely with a policy, communications, media and/or public affairs team.
• Strong understanding of how research evidence can be used to influence policy
• Proven track record in building strong relationships with government, delivery organisations, partners and funders
• Experience of developing and leading a high-performing team, including co-ordinating and managing projects and priorities, and supporting professional and personal development
• Ability to work under own initiative with a proactive approach to problem solving
• Knowledge of and commitment to L&W’s charitable aims and purpose

DESIRABLE

• Strong understanding of maximising organisational impact, through impact measures and framework
• Successful experience of income generation, including developing funding proposals, developing relationships and bid writing
• Good understanding of quantitative and/or qualitative research methods Experience of delivering a range of policy and research outputs – e.g. research reports, thematic reviews, articles, blogs and summaries

The successful candidate may be required to undergo an enhanced DBS check.

Benefits

Salary of £44,625 - £57,750 (FTE), depending on experience and location

- 31 days' holiday increasing to 33 days after 5 years’ service, of which 6 are shutdown days in addition to public holidays.

- Generous company pension scheme with 8% employer contribution

- Group Life Assurance 3*salary

- Hybrid working (with 40%-60% of your time in the office)

- Flexible working practices

- Employee Development Scheme

- Retailer Discounts

- Enhanced occupational maternity, adoption, paternity and shared parental pay

- Enhanced occupational sick pay

- Eye care scheme

- Employee Assistance & Wellbeing Programme

- Silver award in Investors in People

This role can be based at either the Leicester or London Office 

Who we are

The Heart of England Forest is helping to reverse centuries of woodland decline by creating and conserving a huge broadleaf forest in the heart of the country, a place of enduring natural beauty, protected and secured for generations to come.

We take our mission very seriously; it has never been more important to invest in our natural environment. Our work creating biodiverse habitats that support not just wildlife, but human life, will give us all the best chance of adapting to our changing climate. 

The Forest is more than just trees…
It is home to an incredible array of habitats, including new tree planting, mature and ancient woodland, grassland, heathland, farmland, and wetland, that enable animals, plants, and people to thrive. As the Forest grows, eventually covering 30,000 acres (an area the size of 17,000 football pitches), so too will the benefits to both our health and that of the natural world. 

The role

Reporting directly to the Chief Financial & Operating Officer (CFOO), this is a new position which reflects the Charity’s growth, and its commitment to developing strong support functions.

As Head of Finance, you will lead our small but effective finance team and be responsible for the charity’s financial management and reporting.   We’re looking for an experienced financial professional who is strategically minded, you will play a pivotal role in designing financial activities and planning, to support forecasting and longer-term planning.

Key Responsibilities:

• Developing & delivering organisational strategy – working with departments to identify risks and opportunities.
• Finance team planning & development – develop activities, resource and financial plans on a three-year cycle.
• Management & statutory reporting – produce and submit all financial reporting to both internal and external parties.
• Financial controls – document processes and identify opportunities for improvement
• Commercial operations & project management – provide financial insight as required

This is a fantastic opportunity for someone interested in continual improvement and can identify improvements both within the finance function and the wider charity to maximise

Our commitment to Equity, Diversity and Inclusion

The Heart of England Forest is committed to encouraging equity, diversity and inclusion amongst our current and future workforce. We are a Disability Confident Employer and part of The Race Report, driving diversity in the environment sector. We want our workforce to be truly representative of all sections of society and welcome applications from all qualified candidates.

What do we offer?

• The chance to join an ambitious charity and play a part in creating and conserving a huge Forest for the benefit of people, wildlife and the environment. There has never been a more important and exciting time to work in conservation.  Climate change has never been higher within the public consciousness and political landscape, with tree planting at the forefront of carbon sequestration.
• Competitive salary with a Living Wage Foundation accredited employer
• 28 days holiday plus bank holidays
• Contributory company pension with 4.5% employer contribution
• Health Cash Plan – get cash back on opticians, dentists and more!
• Group Income Protection Scheme – to support you if you get sick
• Employee Assistance Programme – financial, physical and mental wellbeing support
• Access to exclusive discounts from thousands of retailers
• Life Assurance at four times your basic salary

Join RABI as our new Head of External Affairs and play a pivotal role in developing and implementing an ambitious external affairs strategy as the charity continues to develop our focus on empowering the worth and well-being of the farming community. 

Location: Oxford / Hybrid (min 2days p/w from office)

Applications close by 9 a.m. Monday 9th December 2024

About us

RABI (The Royal Agricultural Benevolent Institution) is a national charity providing one-to-one expert support, advice and guidance to the farming community across England and Wales.  Established in 1860, the commitment to address the individual needs of farming people remains at the core of RABI’s mission. Our farming communities are facing increasingly complex challenges and pressures and for many stress cracks are beginning to show.  RABI has a crucial role to play now and in the future, to support the personal resilience and wellbeing of farming people.

RABI continues to work tirelessly to develop and deliver services and support that uplifts and supports farming people through practical, financial and emotional assistance, touching the lives of thousands of people every year. Whether giving expert advice on benefits or providing mental health support, RABI offers a beacon of hope.

About the role

We are seeking a passionate and strategic leader to join our team as our new Head of External Affairs. In this critical role, you will develop and implement a comprehensive external affairs strategy aimed ensuring decision makers and influencers understand the impact of the challenges farming people face and continue to work with RABI to develop and implement solutions that building physical, mental and financial resilience.  As a key member of the Senior Leadership Team, you will report directly to the Chief Executive while building and leading a new External Affairs department.

You will be tasked with establishing strong relationships with government officials, Members of Parliament, and farming sector representatives. Collaborating closely with the Senior Leadership Team you will develop and deliver an external affairs strategy that supports the charity’s objectives to build farmers personal resilience and ensure farming people’s wellbeing is a fully embedded principle within key policy making decisions. 

What we are looking for

You will come with a proven track record in leading and implementing successful external affairs strategies that align with organisational goals. Significant experience in advising at senior levels and expertise in integrated external affairs, including drafting public affairs briefings and developing policy positions will be crucial. As well as an exceptional influencing and networking ability, alongside exemplary written and oral communication skills.

We need someone with experience managing teams through organisational changes and be open, confident, and collaborative in engaging with others. Importantly you will be adept at building relationships at the Ministerial level and fostering cross-party support for policies while integrating service user voices into strategies. Strong stakeholder engagement and planning skills are required to manage a diverse portfolio of projects. A commitment to the objectives of RABI, a full clean UK driving license, and readiness to travel and on occasion work unsociable hours are also necessary.

Closing date for applications: By 9 a.m. Monday 9th December 2024

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