Head Of Operation Jobs
JOB PURPOSE
UK for UNHCR is looking for a Digital Communications Officer to join its team, raising vital support for displaced people around the world through creative campaigns such as the Refugee Dictionary, Cuppa Hope as well as fundraising appeals and partnerships.
Reporting to the Digital Communications Manager, the Digital Communications Officer will have particular focus delivering day to day social media communications, including community management, publishing, content management and development. This role will also support wider digital communications activities, such as with the Senior Digital Communications Officer who manages the website.
This involves identifying opportunities to amplify appeals, campaigns and partnerships through social media to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as thematic campaigns and PR moments throughout the year.
One of your first focuses will be helping grow and verify UK for UNHCR’s TikTok account and LinkedIn presence, in addition to transitioning the charity’s channels to a new social media management tool. You will also work closely with the wider Communications team in supporting online and offline fundraising appeals.
The Digital Communications Officer will also work with the wider Communications team to identify and support storytellers (including refugees and supporters) to share their stories through the charity’s social media channels.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
Planning, coordination and growth
- Deliver and schedule social media content on a daily and weekly basis, with flexibility to respond to news events and emergencies at short notice.
- Produce or commission multimedia content, including videos, graphics and photography to support charity activity on social media.
- Apply understanding of UNHCR’s humanitarian work to deliver strong storytelling and relevant content to the audience.
- Adapt content from UNHCR’s head office and field communications to localise for UK audiences.
- Develop social media editorial plans to amplify campaigns, milestones and events.
- Deliver planning and scheduling in a timely manner and be quick to respond to news and emergencies.
- Flag and navigate political sensitivities in line with UNHCR and charity policies.
- Deliver on a paid media strategy to amplify social media content more broadly, with a focus on Meta ads manager.
- Update and maintain community management guidelines on a regular basis.
- Work closely with the Communications Coordinator to monitor and moderate all of the charity’s social media channels.
- Other support for digital communications as required, such as helping cover website activities when colleagues are on leave.
Analytics, reporting and best practice
- Deliver regular reports outlining the performance of our content and channels, ensuring we’re on track to reach 100k followers by the end of 2026.
- Create and lead on a testing roadmap, leveraging new features across all social media channels.
- Keep up to date with social media content trends, news and tools to inform best practice and strategy.
- Provide subject matter expertise, proactive assistance and advice as required for planning and delivery of digital and supporter journey projects.
- Observe all legal and legislative requirements, comply with policies and procedures, and demonstrate a high level of confidentiality and integrity.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience using native social media tools, like Meta business manager and YouTube Creator studio, to manage online communities.
- Experience of creating social media content that created an impression, raised awareness and prompted followers to take action.
- Experience of identifying and driving iterative improvements to digital channels through testing and analytics.
Essential Skills/Knowledge
- Proficient in using social media tools to evaluate performance and identify improvements.
- Proficient in creating content for online use, using software such as Adobe Suite, Canva or similar, to edit and produce basic assets.
- Researching images and writing compelling copy for different audience profiles.
- The ability to prioritise multiple tasks, working proactively and sometimes under pressure.
- Good attention to detail, strong ability to proofread and pick up inconsistencies.
- Understanding of data protection principles.
- Excellent stakeholder and relationship management skills.
- Proficient in Microsoft Word, Excel and PowerPoint.
- An interest in global humanitarian affairs.
Desirable Skills/Experience
- Working in a not-for-profit or advocacy organisation.
- Experience with refugee issues or field work.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 9am, Monday 9th December 2024
First stage interviews: Week commencing 9th December 2024
Second stage interviews: Week commencing 16th December 2024
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for building, growing and nurturing corporate relationships, with a successful track record to match? Do you want to join a once in a generation appeal to give seriously ill children the best chance and the best childhood.
Great Ormond Street Hospital Charity are hiring for a Senior Partnerships Development Manager to join us.
This is the ideal role for a new business fundraiser who thrives in find and securing new business environment and wants to work with a collaborative and passionate team.
You’ll have the chance to be a champion for children delivering new partnerships alongside leading, motivating and developing a team. The partnerships development team are tenacious, accountable, authentic, courageous and agile.
The salary for this position is £47,405 per annum.
Key Responsibilities
- You will lead on securing the biggest opportunities for new corporate partnerships at the number one children’s charity brand. You will have a chance to grow your career through spearheading corporate fundraising for our biggest ever campaign – the Children’s Cancer Centre.
- You will have experience across the fundraising portfolio – COTY, sponsorship cause marketing and more.
- You will work closely with a number of CEOs, Chairs and MDs on our Corporate Board and Marketing Panel to unlock new opportunities.
- You will lead a team - line managing and developing two team members to win new partnerships.
Skills, Knowledge and Expertise
- Significant experience securing multiple six and seven figure corporate partnerships.
- Extensive new business fundraising expertise.
- A gifted networker
- Experience writing, creating, inspiring and successful pitches and proposals.
- People leadership expertise.
- Creative and proactive mindset.
This is the ideal opportunity for someone who is looking for a career making opportunity to join one of the largest appeals in recent history.
Whilst charity experience isn’t essential for this role, it is preferred due to the nature of our corporate partnerships.
About The team
The Corporate Partnerships team plays a vital role in supporting the charity, raising millions of pounds every year through the successful delivery of an impressive portfolio of corporate supporters. We also oversee, develop and deliver support through our retail activity and our growing brand licensing programme.
The team has the benefit of a clear strategy, an inspiring cause, a fantastic charity brand, incredible networks and leverage through an active Corporate Board, and a reputation for being one of the strongest corporate fundraising teams in the sector.
Please refer to the full job description below for more information.
Closing Date: 6th December 2024
Benefits
- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements.
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.
About Great Ormond Street Hospital Charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise and invest these vital funds at the hospital and within child health research nationally. A better future for seriously ill children starts with you.
Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'
Our commitment to Equality, Diversity and Inclusion
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.
As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.
Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Part time - 3 days - 8 weeks annual leave
£27,578 - £31,146 FTE
Hybrid and flexible working
Travel across Cumbria
BENEFITS INCLUDE: Company sick pay, maternity/paternity support and carers leave, 4 % employer pension contribution,
Safety Net is a charity supporting the recovery of those affected by rape, exploitation, sexual and domestic abuse across Cumbria.
We offer free advice, support, counselling, therapy and group work to adults, children and young people, who have been affected by abuse and trauma and provide trauma-informed care through a range of services designed to foster recovery and empowerment.
We are looking for an experienced (minimum 2 years) and proactive Volunteer and Community Engagement Co-ordinator who can successfully grow and take ownership of our volunteer program.
You will be adept and motivated about working with and onboarding volunteers and at building relationships with other organisations, community groups, and networks to enhance the volunteer program's reach and impact, ensuring a high standard of support for our clients in our communities.
Key outcomes of the role are:
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Proactive oversight of recruitment, management, and support of volunteers across Cumbria.
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Effective organisation of volunteer-led activities such as craft groups and peer support sessions, ensuring activities align with our approach, representing us professionally and in an engaging manner in our communities.
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Successful coordination of volunteer training, databases, and supporting the Heads of Service by providing accurate and timely reports for funding bids.
You will have skill set and be adept at recruitment onboarding and support of a volunteer programme and volunteers and a great problem solver and people person. The role requires appropriately developed ICT and communication skills.
Closing date for applications: 9am Tuesday 10th December 2024
Interview to be held on Monday 16th and Tuesday 17th December 2024 in person at our Carlisle Headquarters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mission Care provides distinctively Christian care for the ageing and elderly. Over the last 120 years our work has expanded, and today we care for nearly 300 residents in five homes spread across South East London. Our quality of care is consistently high and we are ambitious to grow our provision in the near future.
A high-calibre Chief Operating Officer will be critical to successfully achieving this hope. He or she will have an array of gifts in team leadership and oversight, collaboration, strategic thinking and implementation as well as other areas, all of which can be brought to bear in a highly varied role on our SMT at the heart of our planning for the future. All of this must be underpinned by a clear Christian faith.
Carnelian are handling initial discussions and interviews for the post. Please get in touch with your CV.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
It is often a role experienced fundraisers progress to but will suit a person with the right transferable skills. You may have experience of major donors in another fundraising role, or perhaps you’re an animal-loving fundraiser, sales or business development professional with a strong track record of understanding clients and listening to their motivations.
You need to be an effective and inspiring relationship builder, well organised, an excellent communicator, attentive to detail, and able to think on your feet. A love of animals, a passion for animal welfare, and an understanding of the special human-animal bond would be highly desirable for this role.
It is an exciting time to join the fundraising team at Raystede as we enter our third year of building our partnerships programme. You will work closely with the Corporate and Trusts Fundraisers, as well as the wider team, including the Community and Individual Giving teams.
You will also be working closely with our animal care teams on animal welfare related projects as well as our estate teams, trustees and senior management team.
We are growing our income generation to meet the challenges on behalf of the animals in our care who do not have a voice of heir own. The role of Major Donor Fundraiser is crucial to ensuring our supporters are engaged deeply with our cause, through strong stewardship and cultivation activity.
The Major Giving programme is well underway, and you will be supported to deliver excellent stewardship and design a personal stewardship programme. Reporting to the Head of Fundraising, you will have autonomy, be encouraged to take an innovative approach to stewardship and be supported to continue your professional development.
We would love to hear from you if you:
- Are an experienced fundraiser or account manager with excellent relationship development skills.
- Can inspire and influence supporters to deepen relationships.
- Can work with discretion, tact and sensitivity.
- Have excellent networking skills, able to network at the highest level and work closely with our CEO, Trustees and Senior Management Team.
- Have good IT skills, including CRM databases and MS Office applications.
- Want to make a real, tangible impact to the lives of animals.
- Have the passion and drive to go the extra mile, keeping excellent donor care and animal welfare at the heart of everything you do.
About Raystede
Raystede is a charity that aims to give animals a better life through rehoming, rehabilitation and sanctuary, and give people the support and knowledge they need to treat animals with care and respect. Raystede is Sussex’s biggest animal welfare charity, with nearly 70 years’ experience of caring for and rehoming animals. Uniquely, we care for a huge range of animals - from dogs, cats and donkeys to rabbits, parrots and alpacas. Our experience, expertise and partnerships enable us to deliver an exceptional quality of care for the animals we help. Many of the animals have been neglected, abused or exploited. Raystede helps most of the animals find new homes but also provides life-long sanctuary for elderly horses and other animals that cannot be rehomed. Raystede provides love and safety to those animals that would have nowhere else to go.
To arrange an informal discussion about the role, please refer to our website for contact information.
Closing date for applications is 19 December 2024, however interviews are being conducted on a rolling basis, so please apply without delay to avoid disappointment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Team Leader
We have an exciting opportunity to join a charity as a Multi-Crime Team Leader in Wiltshire, working 30 hours a week.
Do you want to make a difference every day? Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime? If yes, then we’d love to hear from you…
Position: 5811 Team Leader
Location: Home-based with extensive travel throughout Wiltshire and Swindon
Hours: Part-time, 30 hours Monday- Friday 9:30am-4pm
Contract: Permanent
Salary: £23,664 per annum (£29,580 FTE)
Closing Date: 20th December 2024. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
This role is home-based, but will require extensive travel across Wiltshire and Swindon to attend in-person meetings and work from various community hubs.
As the Wiltshire Team Leader you will:
• Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff
• Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service
• Proactively promote the service, raise awareness of services & work with professionals collaboratively to improve the access to and quality of services
About You
An understanding of the Criminal justice system and the impact of crime on victims and witnesses are essential for this role, as well as experience of the following:
• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
• A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
• Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.
In Return…
Benefits include:
• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Criminal Justice, Case Worker, Victim Liaison, Victim Care, Domestic Violence Advocate, Crime Coordinator, Head of Victim Services, IDVA, etc.
Please note this role is being advertised by NFP People on behalf of our client.
£28,000 - £32,900 per annum
Fixed term (13 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re seeking a Digital Channels Officer to join our Web Operations Team covering maternity leave on a fixed term basis.
In this role, you’ll play a key part in managing content for our website, ensuring that all information is up-to-date and impactful. You’ll be responsible for publishing digital updates via the content management system (CMS) to ensure timely, high-quality, and consistent content across the website. Working closely with colleagues across Prostate Cancer UK, you’ll provide guidance on our online presence and help deliver engaging digital experiences for all our audiences.
Your day-to-day will include editing, proofreading, and publishing content that resonates with our audience. You’ll also help train internal teams on our content management system.
Collaborating with our Web Operations Team, you’ll spot opportunities for improvement and contribute to larger projects, helping us continually improve our site and deliver results more efficiently.
What we want from you
We’re looking for someone with solid experience in writing, editing, and proofreading web content who is comfortable authoring basic HTML and preparing web images with accessibility requirements in mind. You'll be skilled in using content management systems (ideally Umbraco) to build and update web pages.
You’ll need the technical skills to author and edit basic HTML, as well as prepare and edit images for the web. A solid working knowledge of interpreting website analytics, including experience with Google Analytics and search engine optimisation techniques, is essential. You’ll be an excellent communicator, skilled at explaining complex analytics and technical details in a clear, approachable way for non-technical colleagues.
In this role, you’ll also need the ability to prioritise tasks and handle tight deadlines, negotiate effectively, and manage challenging conversations when needed. Experience with online community moderation and staying informed on current web tools and trends will be advantageous as we continuously improve our site.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.
We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.
Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 1st December 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 9th December 2024.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
About the role
WorldSkills UK is seeking a dynamic Network Member Manager to support and expand the growing network of institutions that are part of our award-winning Centre of Excellence. This role is vital to driving value for members and enhancing our flagship programme, which is dedicated to transforming Technical and Vocational Education and Training (TVET) across the UK. As Network Member Manager, you will manage relationships, engage members, and maximise the impact of the Centre of Excellence, ensuring member institutions have access to world-class training and development resources. Your work will support the Centre of Excellence set new benchmarks for teaching, learning, and assessment, ultimately contributing to the UK's global competitiveness in skills excellence.
Role purpose
The Centre of Excellence is WorldSkills UK’s cornerstone programme aimed at raising the standards of teaching, learning, and assessment across TVET. By harnessing international best practices and expertise, it fosters innovation and advances the quality of education across the sector. As Network Member Manager, you will be at the heart of the programme joining a vibrant and diverse team, working closely with member institutions to deliver impactful, sustained engagement and provide strategic support.
Key tasks and responsibilities
Programme management and reporting:
• Establish and maintain an account management framework to encourage member participation in the Centre of Excellence’s core offerings.
• Track and report on member engagement metrics, leveraging data insights to drive retention, satisfaction, and continuous improvement.
• Regularly evaluate and refine the member engagement framework to meet evolving needs, including offering tailored training and development solutions.
• Prepare comprehensive reports for management and leadership that provide insights into programme outcomes, trends, and impact. These reports will inform partners and stakeholders, highlighting the Centre’s achievements and demonstrating value to support continued engagement.
Member engagement and relationship management:
• Build effective working relationships with senior leaders from across the membership, serving as the primary point of contact for ongoing support.
• Develop and execute a robust engagement strategy to ensure that institutions gain maximum value from their membership.
• Oversee the enrolment and validation of new members, guiding them through the onboarding process and ensuring alignment with programme requirements.
• Conduct regular needs assessments and check-ins with members to ensure alignment with the Centre’s objectives and identify opportunities for enhanced engagement.
• Facilitate knowledge-sharing and collaboration opportunities within the network to foster partnerships and shared learning.
• Lead the annual recognition review, coordinating judging panels and planning events to showcase and reward excellence across the network.
Member communication and support:
• Collaborate with marketing and communications teams to keep members informed about events, training opportunities, and programme updates.
• Respond to member inquiries promptly, providing resources and guidance to support their full engagement with the Centre.
• Lead promotional activities to boost member engagement and manage the creation of impactful content for publications, social media, and other channels.
• Conduct and share impact studies that demonstrate the benefits of the Centre’s programmes, helping to raise the profile of WorldSkills UK across various platforms.
• Promote WorldSkills UK’s products and services to drive growth and increase reach within the education sector.
General responsibilities for a manager:
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.
• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.
• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key:
[E] Essential / [D] Desirable.
Qualifications and experience:
• Experience working with in Further and Higher Technical Education. [E]
• Experience establishing strong working relationships with senior leaders across education and training. [E]
• Experience in network or member management, ideally within an education or workforce development context. [E]
• Experience in developing and implementing engagement strategies to drive member satisfaction and retention. [E]
Knowledge and skills:
• Strong relationship management skills, with a demonstrated ability to build and sustain positive, collaborative partnerships [E].
• Excellent communication and interpersonal skills, with the ability to influence and motivate diverse stakeholders [E].
• Strong organisational skills and a proactive approach to managing multiple priorities and deadlines [E].
• Ability to implement change initiatives, focusing effort and commitment on making change work [E].
• Ability to analyse data and use insights to inform decision-making and improve processes [E].
• Knowledge of account management frameworks and best practices in member engagement [D].
• Familiarity with CRM systems and other tools for tracking member engagement and programme impact [D].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E]. • Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The client requests no contact from agencies or media sales.
Associate Director of Capital, Estates, Facilities
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of an Associate Director of Capital, Estates and Facilities:
• Lead the development and implementation of a Trust Board-approved Estates Strategy to ensure optimal property management
• Deliver substantial cost savings through in-house and outsourced service strategies
• Oversee capital development, environmental sustainability initiatives, and compliance with health and safety standards
• Manage logistics, fleet, and supply chain, ensuring efficient and cost-effective services across the charity
• Provide strategic oversight of the legal function and maintain a high standard of governance and compliance. Provide leadership across the directorate and line management to the senior team
• Work in partnership with outsourced providers and monitor an internal auditing procedure to measure the performance
About the Capital Estates & Facilities team:
In this role, you will lead a dedicated team including:
• Head of Legal Operations, Head of Property & Construction, Resources Manager
• People: Direct reports – 4; total team size – 28
• Financial Accountability: Revenue budget of £7m annually; Capital Programme of approximately £30m (phased £10m per year over three years)
What we’re looking for in an Associate Director of Capital, Estates and Facilities:
• An experienced, qualified Estates & Facilities Management professional with:
• Proven experience at a senior management level in a large, complex organisation, demonstrating strategic and operational leadership
• Strong background in contract negotiation, estates management, and compliance in facilities
• Knowledge of large service contracts, experience of successful contract negotiation and long-term contract management
• Specialist knowledge regarding compliance issues in estates, fleet and facilities
• Experience in capital planning and development with an ability to lead significant change management projects
• Expertise in environmental management, health and safety, and budget oversight.
• First degree or equivalent professional award in appropriate Estates and Facilities Management
You will also demonstrate:
• Leadership qualities with the ability to influence and inspire a diverse team
• Strong analytical skills and project management expertise
• Excellent communication and negotiation skills, fostering positive relationships
• Ability to challenge, confront and turn around any adverse performance
• Confidence to advise Senior Leadership Team and Board of Trustees
• Full UK driving license
What we can offer you:
• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more
Interested? Here’s how to apply:
Application closing date: 5th December 2024
Virtual interview date: W/C 16th December 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1.Anonymised application form
2.Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation - where we welcome diversity of thought, value individuals' experience and can reach and partner all areas of society - is crucial if we're to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
The charity is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The British Gas Energy Trust (BGET) helps families and individuals in England, Scotland and Wales experiencing hardship and who are struggling with energy debts.
You will be joining us at a time where many have been negatively impacted by the cost-of-living crisis and require financial support with their energy bills. You will be joining a collaborative and friendly organisation that is committed to helping individuals facing fuel poverty.
We are looking for an experienced AAT Finance Assistant to help us in our mission to alleviate the detrimental impact of poverty, with a focus on fuel poverty.
This role will be within the small, dedicated Finance team, supporting the Head of Finance with the day-to-day running of financial operations and general finance enquiries.
This role is for 30 hours per week which can be worked across four or five days (Monday to Friday)
Roles & Responsibilities
· Manage the purchase ledger function efficiently and accurately
· Processing of invoices and expenses into the accounting system Xero
· Matching of purchase orders with invoices and requesting of approvals
· Managing payment processes for all suppliers and expenses with supporting documentation
· Maintaining the purchase order log, raising of purchase orders from approval requests
· Communicating with suppliers regarding of invoice queries
· Setting up of new supplier accounts and maintaining existing account details
· Liaising with the Trustees regarding the payments, and agreeing a quarterly payment rota
· Monitoring the monthly progress for all Grants, including reconciliations and preparation of the monthly payments
· Assisting the Head of Finance with the preparation of the monthly management accounts, to include balance sheet reconciliations and journals and other related ad hoc tasks
We are a virtual organisation, and all work from our respective homes, however we meet up weekly on Teams, and meet up at least twice a year (in person) for our team events.
What skills we are looking for in a candidate:
· AAT qualified
· Proven experience as a Purchase Ledger Clerk or similar role
· High attention to detail and ability to work within strict deadlines
· High degree of accuracy and strong numeracy skills
· Excellent time management skills and self-motivated
· Demonstrate ability to manage several tasks at once
· Proactive communication and team-working skills
· Experience of using finance systems on a day to day basis (Xero or similar)
· Experience with all Microsoft applications and databases
What can we offer you:
· Excellent salary package
· Working from home with occasional need to travel to team meetings or other events
· Medical cover
· Life insurance
· Pension scheme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Clink Charity has been at the forefront of offender rehabilitation since 2010 and has developed award winning training programs which have provided second chances to the most vulnerable in society whilst achieving superb results in rehabilitation and reduction in numbers of reoffending.
The Role:
Reporting to the CEO, the role will be responsible for managing all commercial and business functions for the Charity, (excluding Clink Events, our social enterprise which has its own business development function).
This is a newly appointed position within the management team and is an exciting opportunity for a strong commercial manager who has previous experience managing office infrastructure, bids, contracts, business relationships and funding. It is essential to have strong finance and IT skill, as the role will work closely with Finance and be responsible for running all inhouse IT systems.
The role will be supported with additional resource from our Bids, Grants, Contracts & Tenders Manager, our Data & Analysis Officer and an external Consultant who advises on business development.
Contract: Permanent, Part Time.
Working Hours: Hours 22.5 a week. Office Based. Flexibility to work over 3, 4 or 5 days, but must include Friday as part of the working week.
Location: Bessemer Park, Herne Hill, London. SE24 0HG
Salary: Up to £60,000 per annum Pro Rata, DOE.
Key Responsibilities Include:
Commercial & Business Development:
· Own our commercial relationships with the Ministry of Justice and other major customers.
· Bring in new funders and new contract business from the MOJ, HMPPS, Local Authority Adult Education Providers, and Private Sector companies working in our field.
· Collaborate with our bid and business development team and with our marketing team on fundraising.
· Take the lead on major new grant funding applications.
· Review and develop operational processes to improve performance and maximise growth working closely with the Head of Finance, Director of Operations and MD Clink Events.
· Work together with relevant internal departments to develop accurate and consistent bids.
· Establishing targets for contract income, fundraising and grants, and ensuring the Charity meets them.
Business Management:
· Ensure the smooth running of our Head Office site at Bessemer Park, Herne Hill, London.
· Manage our leases and site infrastructure in Bessemer Park including managing our outsourced IT provider.
· Management of our in-house IT systems contracts relationships (Case Management, Sage, Paperless invoicing).
· Oversee all business accounts and contracts.
· Implement systems and processes to ensure all contracts are managed and renewed including competitive re- tendering as appropriate.
· Managing risk assessments for new initiatives and overseeing the risk register for the Charity.
Experience & Background Required:
We welcome applicants with relevant commercial and contract management experience from the public, private or not for profit sectors. Successful applicants are likely to have had a track record in negotiating public sector contracts and building relationships with commissioners and procurement professionals. Experience in education, training, apprenticeships or justice services would be of particular interest.
It is essential that the role holder is Financially and IT literate, someone who can lead the commercial function, manage our outsourced IT infrastructure providers and provide business leadership to the management of all internal supply contracts.
You will work closely with the Finance team and support the remote working Head of Finance to provide oversight and support to our finance team members based at Head Office.
Personal Attributes:
· Highly financially and IT literate.
· Strong leadership skills to guide and motivate colleagues and teams with the ability to work in virtual team structures.
· Excellent organisational skills to balance and prioritise their workload and meet deadlines.
· Knowledge of project management and risk management.
· Solid financial skills, including some financial/data reporting abilities (There is a Head of Finance who prepares all Board & Management Accounting and a Data Analyst who leads performance reporting).
· Knowledge of relevant legislation & regulations and industry insights/trends.
· Strong strategic and negotiation skills to make sound commercial decisions.
· A compelling and engaging communicator, who is professional and able to influence and present well internally and externally.
· Shows genuine empathy and belief in the values and objectives of The Clink Charity.
Preferred but not essential
Project Management Qualification (Prince 2 or similar)
CIPS (Chartered Institute of Procurement & Supply)
Equality, Diversity and Inclusion are at the heart of our work and The Clink Charity is committed to providing a welcoming and inclusive environment where all individuals feel respected and are able to give of their best. We strive to make our team truly representative of society and are committed to eliminating discrimination and promoting equality and diversity amongst our learners, workforce, trustees and stakeholders
To apply, please follow the link and upload your CV.
Job Title: HR Business Partner - 12 month FTC
Location: London/Hybrid
Salary: £41,234.59
Weekly Hours: 35
Reference: YMC1059046
Are you an experienced HR professional looking to make a meaningful impact within a leading charity? We are seeking an HR Business Partner to join our team on a 12-month maternity cover. This role offers the opportunity to partner closely with department heads and managers to support HR operations across the employee lifecycle, from induction through to leavers. You will play a key role in implementing HR strategic initiatives that help make us a top 10 charity to work for.
About us
YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We’re committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.
Key Responsibilities
Employee Engagement & Support: Partner with managers to improve employee engagement, reduce turnover, and enhance productivity. Actively contribute to a positive, fair, and inclusive work environment.
HR Operations: Manage induction processes, employee relations (ER) issues, compliance, and performance appraisals. Provide expert HR advice and create necessary documentation for various HR matters.
Talent Management: Lead talent reviews and succession planning to support internal growth and development. Run training events and initiatives to promote continuous learning.
Culture & Teamwork: Foster a collaborative and supportive culture by organising training events, promoting team-building activities, and addressing HR queries across the office.
Pay & Benefits: Oversee job evaluations, handle pay concerns and support the annual pay review process.
Person Specification
CIPD Level 5+ qualification.
Experience as an HRBP or HR Advisor, ideally in charity or other fast-paced environment.
Strong interpersonal skills, emotionally intelligent, and a proactive attitude.
Commitment to the YMCA's ethos and values.
Main purpose
The Business Manager is a member of the school’s senior leadership team and is responsible for managing the strategic operation of the business functions of the Southover Partnership, including compliance, financial management, health and safety, human resources, premises, IT, and general administration.
The successful candidate will advise on and implement the day-to-day support that enables the Southover Partnership to operate effectively and efficiently, and which allows other members of the leadership team to focus on teaching and learning.
Duties and responsibilities
Leadership and strategy
· Under the direction of the Executive Headteacher (EHT), lead on all financial matters in the Southover Partnership, to enable successful financial performance and to ensure financial decisions are clearly linked to the Southover Partnership’s strategic goals
· Oversee recruitment processes and procedures
· Attend all senior leadership team meetings and report to Trustees where appropriate
· Allocate resources in line with the Southover Partnership school improvement plan and carry out long-term resource planning that reflects the school’s 5-year plan
· Take all decisions in line with the vision and values of the Southover Partnership, and encourage others to do the same
· Oversee and implement a marketing plan for the Southover Partnership, which utilises the Southover Partnership website, signage, the prospectus, and communications with current and prospective parents in collaboration with the EHT and Heads of School
· Monitor developments in technology and consider how it can be used to enhance the Southover Partnership’s business procedures and processes
· Implement the organisation’s fundraising and income generation strategy, choosing fundraising priorities in line with the Southover partnership strategic vision
· Be responsible for performance appraisal for all administrative staff, including supporting professional development
· Alongside the wider leadership team, ensure staff well-being is a priority and that the systems and processes are in place to support staff to be effective in their role
Compliance
· Manage the Southover Partnership’s compliance with statutory obligations including the SCR, and advise others on the relevant legal, regulatory and ethical requirements
· Track all the Southover Partnership policies and ensure they are updated in accordance with the policy review schedule
· Monitor and update the risk register
· Ensure that the Southover Partnership has adequate insurance cover at all times to include employer's liability, public liability, buildings and equipment cover, personal accident, professional indemnity, travel insurance and other relevant cover. (Professional advice should invariably be sought)
·To support the EHT to ensure that the school is compliant with all parts of the ISI guidelines.
Financial management
· In partnership with the EHT & SLT, create and manage the Southover Partnership’s budget and forecast future years’ budgets ensuring it is balanced, realistic, represents an effective use of funds and enables the EHT to make strategic, long-term decisions
· Submit the budget to the Trustee Board annually, & provide and present financial reports at least termly for the Trustees, providing insightful information to aid short- and longer-term decisions, including the consideration of financial risks
· Monitor the budget all year round, by providing monthly management accounts and reports to the EHT, advising where revisions or changes are needed, annotating all material variances and taking actions to rectify negative variances
· Manage day to day financial operations, including cash flow, invoicing, debt collection, payroll, payments and other transactions
· Ensure spending on petty cash and company cards is within the limits of the finance policy. Oversee the reconciliation of these accounts
· Review all monthly postings as part of the month end process, calculating and posting cut off adjustments e.g. accruals, prepayments and deferred income
· Deal with any customer and supplier account queries that have been escalated by the team
· Authorise supplier BACS payments and ensure all other external payments (e.g. PAYE and pensions) are up to date
· Comply with financial reporting requirements and submit statutory returns to the Charity Commission and Companies House
· Prepare accounts ready for audit, liaising with the auditor to ensure a prompt sign off of the annual accounts
· Oversee the Southover Partnership bank accounts on a day-to-day basis, ensuring money is banked, invoices are paid promptly, money owed is collected, and clear records are kept
· Lead on procurement processes, managing tenders where appropriate, conducting due diligence, benchmarking and evaluating suppliers, negotiating deals and ensuring value for money
· Ensure the effective and efficient operation of staff involved in finance, delegating tasks to finance/administrative staff where appropriate; in particular, bookkeeping tasks, Local Authority contract management and resource ordering, to ensure best value
· Ensure that where applicable, Gift Aid is claimed on all charitable donations
· Maintain a strategic financial plan that will indicate the trends and requirements of the Southover Development Plan and will help formulate future year budgets
· At least annually, review calculations of fees and charges made to local authorities and schools to ensure they are appropriate and financially sound
Fundraising
· Investigate and recommend potential funders and funding streams to EHT and Trustees and follow up as required
Human resources
· Manage the Southover Partnership’s payroll provision with the payroll provider and approve monthly payrolls, ensuring all staff are paid correctly in a timely manner
· Manage day to day administration of the Pension scheme re starters, leavers and ad hoc forms, updating pension provider with monthly payroll contributions
· Ensure that recruitment, appraisal, disciplinary and grievance policies are administered in accordance with employment law
· With the EHT, conduct reviews of the Southover Partnership’s staffing structure to ensure effective deployment of staff and financial efficiency
· Ensure compliance with all relevant aspects of employment law including employment protection, equal pay, minimum wage, Working Time Directive, pensions or discrimination on the grounds of sex, race or disability
· Act as the EHT’s adviser on employment matters, including disciplinary procedures and ensure that the Southover Partnership has appropriate disciplinary and grievance procedures. Liaise with the external HR adviser where appropriate
· Participate in the recruitment of staff and handle related administration. Be responsible for ensuring the recruitment procedures are in line with Partnership policies
· Ensure that all relevant staff have contracts of employment including variations and maternity leave arrangements. Keep the Southover Partnership 's standard contracts & terms and conditions of service up-to-date as new legislation takes effect
· Lead on and monitor the effective use of staff access to support, counselling, Occupational Health and Education Support services both internally and externally in accordance with the Partnership policies and procedures
· Work with members of the Partnership Leadership Team to ensure that staff development needs are identified and that appropriate programmes are designed to meet such needs
Health and safety and facility & property management
· With the EHT, supervise the maintenance of the Southover Partnership’s sites
· Supervise the Facilities, Site and IT Officer to ensure Southover Partnership’s compliance with health and safety regulations, and put in place processes and procedures to ensure the safety of all in the Southover Partnership
· Manage the Facilities, Site and IT Officer to:
· Ensure a safe, properly maintained and secure environment on all sites for the stakeholders of the Southover Partnership in which safe and effective learning can be provided
· Ensure the supervision of relevant planning and construction processes is undertaken in line with contractual obligations
· Ensure the continuing availability of utilities, site services and equipment
· Monitor, assess and review contractual obligations for outsourced services
· Ensure ancillary services e.g., cleaning, etc., are monitored and managed effectively
Office administration, IT & management information systems
· Keep records in accordance with the Southover Partnership’s record retention schedule and data protection law, ensuring information security and confidentiality at all times
· Administer Governor Hub
· Attend and support the Finance and Governance sub-committee and full Trustee Board meetings & ensure that the administrative support for school governance is carried out to a high standard
· Be the Southover Partnership’s lead on data protection, taking responsibility for monitoring data protection compliance and advising the Southover Partnership community on data protection issues
· Direct the work of the Facilities, Site and IT Officer to ensure the management of IT and management information at the Southover Partnership is efficient and up to date.
The School Business Manager will be required to safeguard and promote the welfare of children and young people and staff, and follow the Southover Partnership policies and the staff code of conduct.
Please note that this list of duties is illustrative of the general nature and level of responsibility of the role. It is not a comprehensive list of all tasks that the Head of Business and Finance will carry out. The postholder may be required to do other duties appropriate to the level of the role, as directed by the EHT.
The client requests no contact from agencies or media sales.
Are you a passionate, commercially astute and visitor focused operational leader? Do you possess an entrepreneurial spirit with a forward-thinking and growth orientated vision, keen to deliver quality within all areas of the visitor experience? Come and join our leadership team to help shape the future direction of our Charity and visitor attraction.
Job title: Chief Operating Officer (COO)
Hours: 37.5 per week. Flexibility will be considered working a minimum of 30 hours per week / 0.9 full time equivalent. Salary and pay will be adjusted accordingly.
Work pattern: 5 days per week. The majority of hours will be worked during office hours Monday to Friday, however Winchester Science Centre offers a 7 day a week experience with events on several evenings per week. To best support the team there will be occasional work, meetings and events in evenings, early mornings and at weekends which will be compensated by time off in lieu.
Salary: £60,000-£70,000 per annum depending on experience (pro rata if working fewer than 37.5 hours per week)
Contract: Permanent
Line manager: CEO
Responsible for: Head of Visitor Experiences, Head of Events, Head of Marketing and Head of Curiosity
Holiday: 27 days per annum plus bank holidays based on working 37.5 hours per week. Option to buy/sell some leave and gain additional days for continuous service after four years.
Location: Winchester and Eastleigh. Occasional travel within the UK will be required.
Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, free parking, pension contribution, inflationary pay rise and more.
Application deadline: 6th January 2025 09:00
About us
Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.
The Role
Are you a passionate, commercially astute and visitor focused operational leader? Do you possess an entrepreneurial spirit with a forward-thinking and growth orientated vision, keen to deliver quality within all areas of the visitor experience? Come and join our leadership team to help shape the future direction of our Charity and visitor attraction.
This is a key period of growth for our Charity, with the delivery of our new strategy and exciting capital and activity Masterplan in the pipeline. This will be the single largest development in our 38 year history, whereby we are investing over £6m in further expanding our base of operations in driving further financial resilience and reducing risks to the charity. The growth will enable our Charity to maximise its social impact: empowering thousands of children to develop the science skills and nature agency to act on the climate and biodiversity crises.
This newly-created role will play a vital part in enabling and shaping the very exciting future of Wonderseekers.
The post-holder will lead all of our of Charity operations at Winchester Science Centre including;
- Visitor experiences (including customer services, exhibition, retail and catering)
- Events (for families and adult audiences)
- Curiosity (education, planetarium, and live science engagement)
- Marketing
Working alongside the Chief Financial Officer, the post-holder will deputise for our CEO from time to time representing the charity to external stakeholders and partners.
The Chief Operations Officer (COO) will be a commercially astute and visitor focused operational leader who possesses an entrepreneurial spirit. Through their inspirational, values-based, and collaborative approach, they will always look for new opportunities to innovate and drive growth.
The post holder will bring their wealth of experience as an operational leader with a proven track record within a large visitor attraction to provide expert knowledge to lead a large and diverse team to success.
The COO will be an integral part of the SLT to support business planning by translating the vision, goals, and strategy for the Charity into operational and business plans. They will demonstrate strong financial leadership helping to provide best value and deliver on agreed targets.
Key accountabilities
- Delivery of Commercial Objectives – Drive the commercial performance of our visitor centre, growing revenue whilst managing costs.
- Strategic development - As a member of the leadership team, the COO will play a key role in supporting the CEO with the strategic development of the Charity, bringing a commercial and operational mindset. The COO will attend Board meetings and other Trustee committees.
Main responsibilities
- Drive continuous improvement initiatives within the commercial operations team to enhance business performance and standards whilst driving efficiency
- Deliver effective, empowering and engaging operational leadership across a large and diverse team of over 80 people
- Lead on the commercial operational strategy and translate strategy into actionable steps for growth and increased impact
- With the CFO manage all aspects of commercial operational risk including reporting and monitoring
- Manage and deliver transformational change through a period of significant growth
- Closely manage income and expenditure targets for a turnover of over £3.5m ensuring best value is delivered for the Charity.
- Represent the Charity at various offsite meetings including public speaking
- Collaborate with the senior leadership team to set and drive organisational vision and support the strategic direction of the Charity
- Ensure that the commercial operations teams activities are aligned to the Charity’s sustainability strategy and plans
Interview process:
Provisional interview dates are 14th or 23rd January (stage one), 27th, 28th or 29th Jan (stage two)
We look forward to getting to know you through our friendly and welcoming two-stage interview process. This will include panel interviews with Ben (CEO), Lizi (CFO) and some Trustees. There will also be a pre-interview task / presentation and the opportunity to informally meet the wider senior leadership team (SLT).
We can’t wait to hear from you! Please contact us if you’d like to arrange an informal chat, or have any questions about the role before applying.
Ready to Apply?
When you are ready to apply, please submit your application through our recruitment portal https://www.wonderseekers.charity/vacancies.
You will be asked to submit your contact details and answer a few questions so we can get to know you.
Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.
If you have any other questions or wish to arrange an informal phone call prior to applying, please do not hesitate to get in touch.
Need information in a different format or would like to apply in an alternative way? Just get in touch using the email address above, or call our office and book a call with HR.
No recruitment agencies, thank you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
The National Rifle Association of the UK (NRA) is a registered charity with a Royal Charter and our current patron is His Majesty the King, who continues a long history of Royal patronage.
We greatly value our military heritage and close links with the UK Armed Forces which align to the NRA’s charitable objectives to promote and encourage marksmanship throughout the King's dominions in the interest of defence and the permanence of the volunteer and auxiliary forces, naval, military and air.
With over 90 members of staff and numerous volunteers the NRA represents some 53,000 marksmen and markswomen across its membership and affiliated organisations. The 4,000-acre Bisley Estate is home to the NRA; the charity had consolidated income in excess of 10 million in 2023.
Andrew Mercer, the current Secretary General and Chief Executive, will be retiring in 2025 after 12 successful and rewarding years with the charity.
Job Summary:
As Secretary General of the NRA and Chief Executive of the National Shooting Centre Limited, the NRA’s commercial enterprise subsidiary, you will be responsible for leading the management and operations of the organisations, as well as implementing the overall vision for the charity working with the Trustees. The role involves a high level of responsibility, with pivotal decision-making that affects the future of the charity and its beneficiaries.
Working closely with the NRA Board of Trustees and NSC Board of Directors you will develop the long-term strategy, and business plans of both entities and ensure they comply with the law and regulations applicable to each, but in particular the relevant Charities legislation.
As the main driver of the organisation, the Secretary General is ultimately accountable to the NRA’s council of trustees and works closely with them to achieve the charity's objectives.
Within this role, you will be expected to oversee all operations, including financial management, programme development, and stakeholder engagement. The Secretary General and Chief Executive will also be expected to develop and approve strategies for the charity and communicate them to internal and external audiences.
Acting as ambassador for the NRA and NSC, you will provide and be the public face for campaigns and build relationships with stakeholders in national and local government, the wider shooting community, media and business.
You will play a key role in motivating and engaging staff, membership, volunteers, and affiliated organisations.
What’s on Offer:
Competitive package including salary £110,000 – £125,000 dependent on experience
Benefits:
Excellent benefits package including 20 days per year + bank holidays + 3 days leave between Christmas and New Year, 5% employer pension contribution, colleague discounts on food, accommodation, and shooting.
Main Duties:
- Lead the development and execution of strategic plans, aligning objectives with annual budgets.
- Build and manage relationships with political, military, and governmental stakeholders.
- Monitor key performance indicators to assess financial health and organisational impact.
- Oversee all operations, including financial management and HR policy adherence.
- Represent the NRA and NSC as a national governing body and an important voice for the shooting community.
- Represent the NRA and NSC at public events and media opportunities.
- Ensure staff and volunteers are focused on the charity’s mission and objectives.
- Deliver business plans and strategies to increase revenue and reduce expenses.
- Make major decisions regarding operations and resources, ensuring the NRA’s growth and sustainability.
Personal Responsibilities / Duty Holdings:
- Range Safety Certificates: Oversee the safety of the Bisley rifle ranges with guidance from professional staff.
- Competency & Training Certificates: Ensure shooters’ qualifications on Bisley and MoD ranges.
- Registered Firearms Dealer / Explosives Licence: Manage the possession and use of firearms, ammunition, and components. The successful candidate will need to meet the application requirements in line with relevant firearms and health and safety legislation, including police background checks and medical assessments.
- Home Office Authorities: Maintain permissions for specialised firearms use.
- Member Director, British Shooting: Represent the NRA in the Olympic and Paralympic Shooting activities.
- Council Member, British Shooting Sports Council: Represent NRA interests in the wider shooting community.
About You:
The successful candidate will have a commitment to the NRA’s mission, emotional intelligence, and the ability to work collaboratively with the Board, senior leadership, and external stakeholders.
Knowledge / Experience
Essential:
- Degree in a relevant field (e.g., finance, business)
- Proven track record of managing medium to large organisations
- Substantial experience developing organisational strategy, driving growth, and managing change
- Experience working collaboratively with Boards
- Risk identification and management
- People management, especially senior management teams
- Engagement and relationship management with key stakeholders
Desirable:
- MBA
- Experience running a not-for-profit or charity
Essential Key Skills
- Strong leadership: Ability, to inspire, motivate, and delegate to staff
- Advocacy, engagement, and communication: Effective public and private representation of the NRA and its aims
- Excellent interpersonal skills: Able to engage with members, staff, senior government officials, military, and police
- High business acumen: Ability to generate new revenue streams and identify effective cost management strategies that do not materially weaken the efficacy of the organisation
- Quick learner: Ability to rapidly understand NRA and NSC issues and challenges
- Resilience: Capable of making difficult decisions under pressure
- Strategic thinker: Able to see the big picture and long-term vision
- Attention to detail and strong organisational skills
The role demands flexibility, including weekend work, to meet the expectations of stakeholders and volunteers.
To Apply:
In the first instance please read through the Candidate Brief and associated information.
If you are interested and meet the criteria, please apply. Please include your CV and your personal statement or contact.
The client requests no contact from agencies or media sales.