Head Of Member Support Jobs in Manchester

This experienced helpliner will help us grow our reach and better support people affected by migraine. We are looking for a dedicated and passionate self-starter with the ability to prioritise their own workload whilst supporting our community.

The ideal candidate will be engaged and willing to learn with a proven track record of delivering support services within the charity sector. They will be an excellent communicator who is good at self-motivating in a remote role and has experience in building meaningful relationships with a range of stakeholders. They will also be able to multi-task on a daily basis by supporting our service users through a range of platforms.

Experience of supporting service users face to face, being able to extract data for reporting, grow existing services and the ability to deliver presentations would also to desirable.

Role purpose:

We are seeking a dynamic, experienced manager to manage our part in “On track for inclusive train travel”, a research, scoping and piloting project, aiming to make rail travel more accessible and inclusive for disabled people.  This project is being delivered alongside RNIB as lead partner, and funded by Motability Foundation, working with our members Community Rail Lancashire (CRL) and Gloucestershire & Oxfordshire CRP (GOCRP) to engage disabled people and shine a light on lived experience. 

You will work closely with RNIB and their project manager, forming part of a small project team to ensure the success of this exciting project. You will support CRL & GOCRP in their coordination of local engagement with disabled people, helping to facilitate a pan-disability, empowering approach that draws on and champions expertise by experience. Ensuring excellent collaboration with railway partners is also key to this role, enabling us to co-create an effective, adaptable model for training, learning and culture change that can be deployed across the railways as they are reformed and renationalised.

Responsibilities

Project and local engagement coordination

• Work closely with the RNIB project manager and as part of the project team to help ensure effective planning, coordination, management, communication and the overall success of this project, in line with its purpose and aims;
• Ensure excellent coordination and communication with the two community rail partnerships, supporting their delivery of empowering, high-quality engagement, in line with project plans, requirements and objectives;
• Ensure CRL and GOCRP are enabled to play their part effectively, using their expertise and local relationships to bring the experiences, ideas and voices of disabled people to the fore, while engaging railway staff constructively, to research, develop and test our model, and forge ongoing dialogue and understanding between the disabled community and railway;
• Take a particular lead in utilising and championing co-creation principles and empowering ways of working, across this project and its partners, and in building a legacy;
• Coordinate closely with our core railway partners helping to develop and test our model, and work across the rail industry, including engaging existing inclusion and accessibility forums and networks, to support the research phase and generally build on community rail’s positive relationships and ability to support inclusive railway practices;
• Manage Community Rail Network’s budget and monitor the CRPs’ budgets in partnership with their project leads, ensuring these are in line with agreed grant funding;
• Maintain and uphold our partner agreements and MoU with RNIB. 

​ Research, evaluation and reporting

• Work as part of the project team to engage railway partners and jointly deliver effective research, as part of the ‘discovery’ phase, to understand current practices and issues within the railway around accessibility and inclusion, and opportunities to improve this;
• Support the CRPs and their interaction with RNIB’s research and innovation staff and our academic advisor, helping them play a strong part in the discovery phase, and model development and testing, involving the disabled community and railway staff members;
• Support effective recording and evaluation by the CRPs, ensuring this is in line with project requirements, and serves our goals around legacy-building and empowering those involved;
• Advise and feed into RNIB on the completion of grant reports and financial statements, including coordinating and reviewing input, data and reports from the CRPs;
• Maintain strong relations with Motability, as part of the project team.

Legacy building, communications and influencing

• Continually feed into our senior team and the project board on insights emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people;
• Support and feed into Community Rail Network and RNIB’s strategic work engaging with rail reform and transformation, such as attending meetings and providing briefings, reports and recommendations, to help us seize opportunities to advocate for positive change;
• Attend and speak at community rail and other relevant events to develop awareness of the project, share its lessons, and promote our model;
• Work with Community Rail Network and RNIB’s communications teams, and other colleagues and partners, to promote the project and its achievements, and amplify the voices/views/needs of disabled people, across our networks and build a legacy.

General team working

• Contribute to the wider objectives and development of Community Rail Network, especially by sharing project progress and learnings, and offering advice and input.  
• Help our member support & development team to embed lessons from the project on involving and empowering disabled people.
• Contribute to the maintenance and development of our internal systems (e.g. shared drive, CRM) such as by data capturing relevant contacts and saving documentation. 
• As a member of the Community Rail Network team, assist with more general work as needed.

Skills and competencies

1. A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation.
2. Demonstrable experience in supporting community engagement, ideally related to inclusion, disability and/or mobility, and a good understanding of and confidence using engagement, project planning, and evaluation techniques to develop and support such initiatives.
3. The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to build capacity and confidence.
4. Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player.
5. A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks.
6. Good writing, research and analysis skills, including the ability to draw on quantitative and qualitative evidence, produce case studies, briefings and reports.
7. Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people.
8. A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition. 
9. Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
10. IT literate with a good working knowledge of Microsoft Office and the internet.

Other information

This post is home-based, but with travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.

This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Community Rail Network is an equal opportunities employer. We are committed to being a flexible, supportive, inclusive and understanding employer. We welcome applications from disabled people, who meet the skills for this role, and support positive representation within our workforce. We will provide reasonable adjustments for interviews as required.

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.
 

Job Summary

Community Mental Health Transformation is part of a long-term plan to improve mental health services. Big Life group has commissioned Gaddum to support the development of the lived experience input in a key system change project for the improvement people’s experiences of services. Greater Manchester’s Co-Occurring Conditions project is centred on those who have concurrent mental health and substance use challenges.

Job Purpose

To support the development of lived experience engagement within the co-occurring conditions workstream. You will support people with lived experience to attend and contribute to design and testing session of services and systems.

You will work with the GM Co-Occurring Conditions Team and wider partners across GM to ensure lived experience is at the heart of mental health services in Greater Manchester.
 

Main Duties and Responsibilities

1. Support people with lived experience to engage with the Co-Occurring Conditions workstream.
2. Attendance at events and publicising the programme.
3. Organising and ensuring involvement at Co-occurring Conditions meetings.
4. Developing community interest Representation across Coproduction internally and building opportunities across community led groups and peer groups.
5. Developing Lived Experience activities to encourage collaboration, information sharing and opportunities.
6. Identify and, wherever possible, remove barriers to panel member participation including but not limited to travel, childcare, carer responsibilities and translation costs.
7. Work collaboratively with other coproduction leads across Gaddum.
8. Manage the recruitment specific additional members for each of these opportunities, depending on the theme of the event.
9. Ensure that Lived Experience members, whether from the core group or single invitees, are properly off boarded.
10.Maintain records and data and to provide regular monitoring reports and outcomes, including end of project evaluation report.
11.Contribute to Gaddum newsletters, website, and meetings, sharing information and learning form the programme.

The post-holder will be required to undertake other tasks as reasonably directed by the Senior Leadership Team, which will usually be commensurate with the skills and experience of the post-holder.  

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Job Summary

Community Mental Health Transformation is part of a long-term plan to improve mental health services. Gaddum has been commissioned to support the facilitation of mental health lived experience in Community Mental Health Transformation in Manchester.

This role will ensure Lived Experience is a crucial partner in the collaborative approach, which will enable more responsive and accessible services. The collaborative includes Greater Manchester Mental Health Trust, NHS Greater Manchester Integrated Care, leaders from local Voluntary and Community Sector organisations, Primary Care, Public Health.

Job Purpose

To lead and coordinate initiatives that amplify the voices of individuals with lived experience by embedding co-production principles into program delivery. The role aims to create inclusive opportunities for meaningful involvement, ensuring equal representation, capacity-building, and the removal of participation barriers.

Through collaboration with stakeholders and partners, this position supports the development, supervision, and recognition of lived experience representatives, fostering their contributions to service transformation while building pathways for their continued personal and professional growth. Additionally, the role ensures effective Lived Experience Coordinator – Manchester December 2024 communication, reporting, and evaluation to share insights, measure impact, and support service improvement efforts.
 

Main Duties and Responsibilities

• Reestablish a Lived Experience group, reviewing potential membership gaps and forward steps.
• Ensure the underpinning principles of coproduction are embedded with balance of professionals and lived experience representation.
• Attend the Transformation Group and other key meetings attached to the programme.
• To support Lived Experience representatives to lead on ethnographic story collection across the programme.
• Develop unpaid Peer development opportunities with Lived Experience representatives, providing Peer supervision.
• Identify and, wherever possible, remove barriers to panel member participation including but not limited to travel, childcare, carer responsibilities and translation costs.
• Ensure Lived Experience Representatives receive inductions and training suitable for their level of engagement.
• Coordinate regular meetings and events via a hybrid approach of face-to-face and virtual
• Manage the recruitment specific additional members for each of these opportunities, depending on the theme of the event.
• Ensure that panel members, whether from the core group or single invitees, are properly off boarded.
• Assist Lived Experience members to capture their experiences into their CVs or find opportunities in the community where people with lived experience are needed to help change services.
• Regularly communicate with Manchester Living Well, providing training and awareness raising and relevant updates and opportunities for co-production.
• Provide specialist information, guidance, and support about service user involvement to Adult Social Care staff, partners and stakeholders across a range of services and departments.
• Maintain records and data and to provide regular monitoring reports and outcomes, including end of project evaluation report.
• Contribute to Gaddum newsletters, website, and meetings, sharing information and learning form the programme.

Are you passionate about making a real difference in the lives of people living with Dementia or mild cognitive impairment? 

Do you:

• enjoy working with groups of older people?
• have excellent communication skills?
• enjoy fostering creativity and independence?
• want to deliver life-enhancing programmes? 

Age UK Mid Mersey has just been awarded National Lottery funding to develop and deliver evidence-based Maintenance Cognitive Stimulation Therapy (MCST) group programmes for older people experiencing cognitive impairment or who are diagnosed with mild to moderate dementia.  MCST is a weekly group programme for people living with mild to moderate dementia or cognitive impairment. Group members take part in meaningful and stimulating activities, proven to help maintain memory and mental functioning. The groups provide a fun, supportive environment where people can build new friendships.

The programme will be overseen by an MCST Team Leader and delivered by a team of four MCST Facilitators, who will work in delivery pairs, and two carers support workers. One MCST Facilitator pair will deliver 2 group sessions a week in Halton and Warrington and the other pair in St Helens and Knowsley.

We are recruiting four part-time MCST Facilitators who will work in delivery pairs. One pair will deliver group programmes in Halton and Warrington and be based in our Runcorn Office. The other pair will deliver programmes in St Helens and Knowsley and be based at our head office in St Helens.

The facilitators will work closely with the MCST Team Leader to plan and deliver MCST programmes in their two Boroughs. Each programme will run for 12 weeks and will consist of four-hour activity sessions with a shared lunch. Facilitators will adapt the session delivery to meet the needs and specific interests of group participants ensuring the sessions are engaging and meaningful.

Facilitators will also work closely with the carers support workers and ensure that joined up support is provided to participants and their significant others.

Travel across Mid-Mersey is expected so the post holder must have access to their own vehicle and a full clean driving licence.

Full training in MCST will be provided alongside comprehensive induction and role specific training.

Full job details are contained within the supporting Job Description and Person Specification.

Actual Salary for 15hrs £10,722 per annum (£25,020 FTE)

Application Process: 

To apply, please visit our website to complete an Age UK Mid Mersey Employee Application form, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, your personal details will be excluded prior to shortlisting. 

Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application form, and if offered the post, we will require two employment references including your current or most recent employer. 

The post is also subject to an Enhanced DBS Certificate. 

Closing Date: 23:59 on Sunday 26th January 2025

Interview Dates: Interviews will be held w/c 3rd February 2025

The Talent Set is delighted to be partnering Pets as Therapy (PAT) to recruit a Head of Fundraising, who will play a pivotal role in delivering the new fundraising strategy and increasing income to £1.7 million.

PAT is a UK-wide charity that inspires and enables volunteers to share the joy of their pets. Every day over 4,000 people in hospitals, care homes or schools get to meet a PAT Dog or Cat. That brief visit brings the comfort and joy that only a pet can give.  Over the past few years, income has increased from circa £600k to circa £1.5 million. They are now looking to diversify their income portfolio, reaching new audiences and ensuring long term, sustainable income.

This new role of Head of Fundraising, reporting to the CEO, will lead PAT’s fundraising and marketing work. Alongside implementing the fundraising strategy for PAT, you will personally lead the individual giving program. The post holder will also be a member of the PAT SMT (Senior Management Team).

Key Responsibilities:

• Grow income through implementing the new fundraising strategy
• Diversify income streams to give sustainable growth
• Build the capability and capacity of the fundraising team, currently 3 direct reports
• Develop a program of individual giving
• Increase the profile and awareness of PAT

Key experience:

• Managing small, high performing teams
• Expertise of developing an individual giving program
• Developing and implementing campaigns, appeals and events
• Relevant experience of supporter journeys and data capture in CRM, ideally Salesforce
• Budget setting and budget management
• Excellent written and verbal communication skills
• Good understanding of GDPR, fundraising regulations and best practice
• Strong commitment to equality of opportunity

Closing date: Tuesday 28th January

First stage interviews will be held virtually w/c 3rd February, with final in person interviews taking place in London on 12th February.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

This is a fantastic role for an ambitious fundraising expert who likes to roll up their sleeves and combine strategic thinking, with active fund raising and the leadership of a team.

This is an ideal role for someone who is wanting to advance their career by taking on a senior role within the international NGO sector as part of Global Health Partnership’s (GHP’s) Leadership Team.

GHP has a strong track record in securing institutional funding. Our priority now is to build on this track record and further diversify our funding sources and innovate in how we fund our work to achieve greatest impact.

You will enjoy considerable autonomy as you continue to grow GHP’s visibility with external partners and our income, working with the full support of the Chief Executive and Board of Trustees.

Here are the top four things we think you can be excited about:

- Being at the heart of the UK global health community, supporting UK NHS and other health workers to engage internationally, working closely with diverse partners including WHO, UK Government Departments and the NHS.

- Developing your own strategy and team to deliver growth in income across major donors and corporate supporters.

- Working with the recently formed business development team and with colleagues from across the organisation (in the UK and overseas) to identify opportunities for funding and developing bespoke proposals.

- Taking on a leadership role within GHP, contributing to the quality and strategic direction of its global health work.

MAIN RESPONSABILITIES
Reporting to the Deputy Chief Executive as a member of the Leadership Team. Responsibilities for Fund raising are distributed across many roles in the organisation, but you will be responsible for the development and delivery of the organisational Fundraising Strategy, paying particular attention to the diversification of our funding portfolio and ensuring all teams are supported to achieve their fundraising goals.

Your main focus will be on diversifying our funding sources, growing our income from major donors and corporate supporters and increasing our effectiveness and reach with trusts and foundations. You will have the autonomy to shape the role and make it your own. We encourage the successful candidate to showcase their creativity and strategic thinking to enhance our profile, attract and retain new donors and to grow income.

You will have impeccable stakeholder management, ensuring our core Partners, Stakeholders, Donors and Trustees receive timely, engaging and trusted updates on our work and impact, and have a positive experience of creating change with GHP.

You will be a positive, flexible, and hands-on team player who is able to create a team around projects and campaigns, as well as build strategic relationships with strategic donors, philanthropists and partners.

WHAT WE OFFER

· Flexible working hours

· Remote working arrangements, with regular travel to London

· Enhanced Maternity and Paternity leave benefits

· Confidential Employee Assistance Programme

· 25 days annual leave plus three days off between Christmas and New Year

· Annual learning & development allowance

· 5% employer pension contribution when an employee contributes 3%.

· Cycle to work scheme.

· A friendly, supportive work environment.

HOW TO APPLY

Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification. This letter should be submitted with a CV by midnight Monday 20th January 2025, with ‘Head of Fund Raising’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. GHP is an equal-opportunity employer, and any form of canvassing will lead to automatic disqualification. The job holder must be able to live and work in the UK. Non-EC nationals will require current and valid permission to work in the UK.

We are thrilled to be working in partnership with Kids Matter to secure their new Head of Fundraising.

This winter, the harsh reality is that 7.2 million low-income households are facing unimaginable challenges—deprived of essentials like food, toiletries, clothes, and basic hygiene. A staggering 1 in 3 children in the UK are trapped in the clutches of poverty. 

Kids Matter’s vision is to see every child in need raised in a strong family. Parenting is hard, and even more so for mums, dads, and carers grappling with the daily impact of poverty. That's why Kids Matter run community-based parenting programmes in local communities and prisons, equipping parents/carers with the competence, confidence, and community they need to help their children thrive. The need is growing, and Kids Matter is determined to scale up and see an even bigger impact with many more lives transformed for generations to come.

We’re looking for an inspiring and influential leader to join the Kids Matter Senior Leadership Team as Head of Fundraising. In this exciting role you will inspire, lead, and develop the Fundraising team, ensuring clear objectives, effective performance assessments, and tailored development plans. You’ll lead, shape and deliver an ambitious fundraising strategy, with a target of £854k in year one and continued growth ahead. We are seeking someone who can balance big-picture planning with hands-on management, ensuring everything runs smoothly day-to-day. 

The successful candidate must be able to demonstrate:

• Accomplished fundraising professional with experience in a charity context and a proven track record of consistently meeting targets.
• Experience of developing and delivering impactful and integrated fundraising strategies.
• Proven experience in trusts and foundations, major donors and individual giving.
• Strong leadership skills, capable of inspiring and guiding a team to attain both individual and organisational objectives.
• Excellent engagement skills; able to communicate effectively with team members and great at building relationships with people from a wide variety of backgrounds.

This is an wonderful opportunity for a passionate and empathetic Christian to play a part in transforming children’s wellbeing and shaping brighter futures. Bring your energy and determination to a committed, growing team that’s fully devoted to making a meaningful and lasting difference.

For an informal and confidential discussion about the role, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. The full Candidate Pack can be downloaded from the Charisma Charity Recruitment website. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

Contract & Hours: Permanent. 4 days (28 hours) per week (0.8 FTE)

Location: Remote with the requirement to be in London for 1 day per month

Closing date for applications: Wednesday 15th January 2025

Charisma vetting interviews must be completed by close of play on 21st January 2025 

First stage interviews with Kids Matter: Week commencing 3rd February 

Second stage interviews with Kids Matter: Week commencing 10th February 2025

A note from Charisma

Don’t feel like you meet all of the requirements?  We’d still love to chat, we’re a people first recruitment partner.  We specialise in charity recruitment with over 22 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisations.

Applications close 9 a.m. Monday 27th January 2025

Over the last 18 months, Parentkind has grown exponentially and repositioned itself as the voice, heart, and mind of all parents and guardians, as well as directly supporting schools and children.

This inspirational growth has come about through brilliant foresight, leadership and the dire need to support our beloved schools and their pupils.

Most recently, they concluded their most successful corporate partnerships campaign, with Asda raising over £5.8m for schools in its maiden year.

Another major national campaign, ‘No Cold Child,’ working with Fat Face, will distribute 10,000 winter coats to children who will go without this winter.

These two examples of great success will continue when the new Head of Corporate Partnerships joins. The foundations have been laid, and Parentkind’s network of PTAs (14,000) and schools (9,000) is growing, making It one of the most attractive propositions in the corporate market.

Who we are

As a national charity, Parentkind gives those with a parenting role a voice in education. They invest substantial resources in representing parents’ views on their child’s learning to local, regional, and national governments and agencies because evidence shows that parental participation in education benefits all children in all schools and society.

Parentkind is the UK’s network of PTA fundraisers. We provide specialist fundraising support and advice to parent volunteers so that every school can benefit from a successful PTA. Our 14,000 PTA members raise over £120+ million per year, placing us alongside some of the largest charities in the UK.

Who we are looking for

We seek instinctive, creative, and impressive senior corporate fundraisers who want to take advantage of the brilliant opportunity to create a high-performing and successful team at a growing national charity.

We are searching for high-calibre relationship builders with the tenacity, drive and charisma to create innovative and strategic partnerships that will bring immediate and lasting change to children and schools across the UK.

Ideal candidates will have experience securing six and seven-figure partnerships and will love the new business aspect of corporate fundraising.

For further information about the role or to arrange a confidential discussion, please click "Apply via website".

Applications close 9 a.m. Monday 27th January 2025

Are you passionate about driving change and supporting projects from conception to completion?

We’re seeking a Project Support Officer to become part of RBL’s skilled and innovative Transformation team on a 12-month Fixed Term Contract.

With a growing number of strategic programmes, our Transformation Management Office (TMO) is committed to maintaining its successful achievements. The role of the Project Support Officer will be part of this journey and will be supporting initiatives aimed at making a positive impact on the lives of our beneficiaries.

Together, the team in the TMO takes great pride in managing a diverse portfolio of programmes and projects. We work closely with our Executive team, as well as other senior leaders and colleagues across the charity, to provide expertise in project, programme and change management.

As a key member of our team, you’ll play a crucial role in facilitating smooth project workflows, coordinating schedules and ensuring timely delivery of outcomes. We want someone to become an integral part of the delivery and get out there to understand the RBL and make a difference to the lives of those who have served, and currently serve, to keep us safe and protect our way of life.

The successful Project Support Officer should be proactive with exceptional organisational skills, attention to detail, and ability to thrive in a fast-paced environment. Working with an experienced team you will be reporting into the Transformation Cluster Leader. This role will also provide personal assistant support to the Director of Change and Transformation.

Some of the key areas of responsibility are as follows:

- Support the Cluster Leader, Programme or Project Manager to ensure programme and project delivery is managed to a defined plan, with the appropriate project management methods, processes and standards implemented and maintained throughout the programme or project lifecycle.
- Engage with stakeholders at various levels to gather requirements, provide updates and address concerns.
- Support the Cluster Leader, Programme or Project Manager to prepare regular progress reports and presentations.
- Support the identification, assessment, and mitigation of risks and issues, working closely with Programme and Project managers to develop appropriate mitigation strategies.
- Diary organising and planning management for Director of Change and Transformation, ensuring that commitments and competing demands are efficiently managed and future needs anticipated.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be expected to travel in the course of your work including to our London, Haig House, hub. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Closing Date: Monday 20th January 2025

Interview process will consist of two stages, involving competency and values-based questions, along with a short assessment, and a ‘meet the team’ session. To be held virtually on dates to be confirmed.  

Successful candidates will be expected to visit our London Head Office on the start date to complete employment screening. 

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Key information

Location: Bristol, Manchester, Newcastle, Nottingham, or London

Hours: 37.5 hours

Start date: February 2025 (we are happy to work with you and your notice period)

Duration: Full-time, Permanent

Salary: £45,065 - £50,215 per annum if based in London. £42,490 -£47,640 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12pm, 17th January 2025

The Assessment Centre for this role will consist of an interview, a written assessment and a presentation (you will be given a brief to prepare in advance for this). Assessment Centres will take place on 24th January.

Early applications are encouraged, as we will assess applications and schedule interviews on an ongoing basis.

About upReach

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report. 

Role Summary

The Head of Sector Programmes plays a significant role in  the strategy, design and delivery of our programme of support for students exploring their career options. This includes managing a team of Programme Managers who lead their own teams of Programme Coordinators to deliver key upReach programmes, planning high quality events, managing relationships with external stakeholders, and evaluating impact.

They will report to the Director of Programmes, and will be a member of the Programmes Senior Leadership Team, taking responsibility for the development and implementation of an effective programme design and strategy.

RESPONSIBILITIES 

Head of Sector Programmes: This person will contribute to upReach's mission by working to ensure the smooth running of upReach’s core programmes, focused on our sector-specific support. They will work closely with the Director of Programmes to provide oversight and strategic input for upReach’s student-facing programmes, setting the direction of travel and monitoring progress.

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit. 

PROGRAMME MANAGEMENT AND DESIGN 

Make strategic decisions regarding the design and delivery of our sector programmes of support for students, creating a 12 month plan in advance of the start of each recruitment cycle. 

Oversee multiple sector programmes, working closely with Programme Managers to monitor efficacy and ensure that high-quality, targeted interventions are delivered.

Guide the Programmes Team to design learning journeys (including events & opportunities) for Associates, in addition to the development of the resources, planning and delivery of events and opportunities relevant to the unique needs of the participants on our sector programmes. 

Manage and track team progress to ensure that all organisational OKRs regarding programmatic impact are achieved and reported on to the Board of Trustees.

Be part of the Programmes Senior Leadership Team, setting Programme strategy and agreeing focus areas of the Programmes team to ensure that upReach maintains/improves its impact. 

Take on a Deputy Responsibility for a key strategic area of organisational need within the Programmes team. 

Work with the Partnerships Team to make strategic decisions about new opportunities to grow upReach's existing and new partnerships.

TEAM MANAGEMENT

Manage a team of Programme Managers in a variety of locations, providing weekly 1-to-1 check-ins, reviews and personal development support. This includes coaching and enabling them to guide Programme Coordinators in their teams to manage day-to-day partnership responsibilities and relationship management.

Act as a role model within the Programmes Team, engaging in all programme interventions and activities to ensure successful, high quality programme delivery is embedded throughout the team.

Support with oversight of professional development within the Programmes Team, including objective setting, performance reviewing and appraisals.

Act as a Sponsor on key strategic Programmes projects, providing oversight and guidance to junior team members.

SKILLS 

The ideal candidate for Head of Sector Programmes should display these skills: 

Programme management at a senior level, including implementing and delivering interventions and guiding teams to meet objectives.

Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners, all levels of employees across the organisation and Trustees.

Strong ability to manage, coach and train teams.

Strong problem-solving skills and excellent organisational skills, to manage a varied workload.

Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.

EXPERIENCE

To be successful, it is anticipated that you would have substantial knowledge and experience in:

Delivering all aspects of a programme end to end, from design to delivery and reporting and evaluation.

Overseeing multiple programmes simultaneously, ensuring consistent and high-quality delivery across all programmes.

Making complex decisions taking into account beneficiary needs, stakeholder needs, wider organisation strategy and the mission of the charity.

Driving unique programme Objectives and Key Results and contributing to wider organisational strategy, intervening and supporting where necessary to ensure these are both met.

Partnership management, in the corporate or charity space.

Working directly with key stakeholders to manage and grow a relationship and/or partnership. 

Managing and motivating a team remotely across different locations. This will also involve overseeing team performance and managing this where appropriate.

Managing individuals at different levels, including managers, and providing coaching and training to teams.

Taking a lead on finding solutions to problems, within a fast-paced environment.

Team Culture & Benefits: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

Flexible 37.5 hour week, around core hours of 10am-4pm. Hybrid working based in any of our 5 offices.

Statutory Holiday Entitlement of 25 days plus bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

Birthday leave.

Enhanced Parental Leave beyond statutory requirements for all team members. 

3% Pension Contribution, this increases to 5% after 5 years of working with us. 

Cycle-to-work and Tech buying scheme.

Monthly socials.

Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

Personal Development Budget, activated after 6 months in the role.

The opportunity to participate in our fantastic staff networks: 

Disability and Inclusion Network

Ethnic Minorities Network 

Green Network 

LGBTQ+ Network

Mindfulness Network

Parents and Carers Network 

Socio-Economic Background Network

Ready to apply?

Applications close at 12pm, Friday 17th January.  Early applications are encouraged as we will be scheduling interviews on an ongoing basis. 

Equal Opportunities

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

At upReach, we are committed to being an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We strongly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Thank you for your interest in joining our special charity!

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

Support Network Coordinator (South Central)
Salary: £27,343 per annum (FTE £34,178 per annum)
Location: Home based - Living within Bedfordshire, Berkshire, Buckinghamshire, Hertfordshire, Northamptonshire or Oxfordshire
Contract: Permanent
Hours: 28 hours per week (0.8 FTE)

We are seeking an additional Support Network Coordinator to cover the South Central region (Beds, Berks, Bucks, Herts, Northants and Oxon).

Please note for this role it is essential that an applicant has an SCI or CES, and lives in the specified counties.

Each of the Support Network Coordinators have the responsibility for delivering, maintaining, and expanding the support services available to SCI people and their families in their region of the UK.

The post coordinates two vital parallel strands:

• In your region, to reach and support newly and long-term spinal cord injured people and their families:​
  • Developing a strong partnership with all available specialist services, charity and business partners; managing a dedicated team of volunteers as well as providing direct support to SCI people with more complex needs.
• Nationally, working to facilitate the link between SCI people and the network of services:
  • Referring SCI people and their families to our clinical/health expert support teams and advocacy services; working with the Digital Engagement team to build on-line links to regional partners in your area; supporting fundraising, campaigns and communications.

Benefits

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Access to discounted gym membership
• Free car parking at Milton Keynes, Head Office
• Investing in their people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: 10 February 2025, 9am
Interview dates: 12/13 February 2025 at SIA House, Milton Keynes.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We are seeking someone who can help our regional managers recruit, train, develop, and support local Macular Society services and volunteers. The candidate needs to have an open and collaborative approach and the ability to multitask and prioritise multiple projects and work streams.

If you feel you have the above attributes, then we would love to hear from you.

In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

This role is predominantly home-based; however, travel may be required across the North of England and occasionally to Andover in Hampshire.

Are you passionate about making a real difference in young people's lives? Join Youth Leads UK, an award-winning, youth-led charity based in the heart of MediaCity, Greater Manchester. We’re on a mission to empower young people aged 12-25, equipping them with skills, confidence, and opportunities to influence change.

About Us
Youth Leads UK is an award-winning youth-led charity dedicated to empowering young people aged 12-25 to realise their potential, build skills, and influence change. Based at the vibrant MediaCity in Greater Manchester, we’ve spent over a decade creating impactful opportunities for young people, particularly from underrepresented communities.

Our values of empowerment, community, and bold action guide our work. If you're passionate about supporting young people to create a brighter future, we’d love for you to join our small but mighty team!

The Role
As our Youth Development Programmes Coordinator, you’ll play a vital role in delivering engaging programmes that inspire young people to thrive. Reporting to our Chief Operating Officer, you’ll lead workshops, co-produce impactful projects with young people, and build strong relationships with community organisations. Your creativity, passion, and organisation will ensure every young person we support has the tools to succeed.

Key Responsibilities

• Plan and deliver inspiring workshops, training, and events for young people.
• Work with young people to co-produce projects that drive real change.
• Build relationships with schools, youth services, and community partners.
• Support the coordination and administration of programmes.
• Promote safeguarding principles, ensuring the welfare of young people.

About You
We’re looking for someone who:

• Has experience working with young people in group and one-to-one settings.
• Possesses excellent communication skills and can deliver presentations confidently.
• Understands the diverse needs of young people from all backgrounds.
• Is highly organised and can manage multiple tasks effectively.
• Is passionate about empowering young people and making a difference.

Why Join Us?

• Competitive salary with 30 days of annual leave (including bank holidays).
• Hybrid working – balance office and remote work.
• A supportive team culture with regular socials and wellbeing initiatives.
• Opportunities for growth in youth work, programme management, and the charity sector.
• Work in the heart of MediaCity, Greater Manchester's creative and sustainable hub.

How to Apply

To apply for this role, please submit a CV (no more than two sides of A4) and a cover letter or a video explaining why you’re the ideal candidate.

• Cover Letter - If you choose to write a cover letter, please limit it to one page and outline your suitability for the role, your experience, and why you want to work with Youth Leads UK.
• Video - Alternatively, you can record a short video (2-3 minutes) addressing the same points. This is a great opportunity to showcase your personality and enthusiasm, and is easy to complete. You can use a phone or laptop.

Closing Date: 19 January 2025

Youth Development Programmes Coordinator
Location: Media City, Greater Manchester 
Salary: £24,500 per annum
Contract: Full-time, 1-year fixed term (potential renewal subject to funding)