Head Of Member Support Jobs in Edinburgh
Head of Delivery
£62,000-£68,000 per annum (dependent on skills and experience) plus generous benefits
Location – Remote, but with regular visits to Foundation funded sites within a defined region, as well as visits to the Foundation office as determined by business needs, including attendance at quarterly Squad Meet-Ups
We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.
About the role
Are you a strategic leader with a passion for delivering impactful projects? We’re looking for a Head of Delivery to oversee and lead the delivery of capital projects greater than £25k, making a tangible difference in grassroots sports facilities.
As the Head of Delivery, you’ll play a pivotal role in ensuring the successful delivery of a range of priority projects, including 3G FTPs, changing facilities, grass pitches, PlayZones, and Hub sites. You’ll ensure these projects meet the needs of local communities and stakeholders, promoting multi-sport participation and inclusivity. Leading a dynamic team, you’ll focus on operational excellence, refining processes, and ensuring all projects align with the Football Foundation’s strategic goals and investment priorities.
This is an exciting opportunity to make a lasting impact on sports facilities across the country, while leading a talented team and shaping the future of grassroots sports. If you're an experienced project leader with a passion for community development, we'd love to hear from you!
Key responsibilities
· Oversee the development and maintenance of a robust pipeline of high-quality facility projects that deliver long-term value and benefit to local communities.
· Provide strategic leadership to ensure facility projects align with the Foundation’s strategy, and drive execution for maximum impact.
· Ensure projects reflect the needs of local communities and stakeholders, fostering multi-sport participation and inclusivity.
· Mentor and develop a team, creating a collaborative environment, where everyone is aligned and working towards shared goals.
· Continuously refine methodologies and workflows to ensure efficiency, consistency, and improved project outcomes.
· Assist in high-profile funding discussions, maximising contributions and ensuring the best outcomes for each project.
· Lead rigorous peer reviews and ensure high-quality, consistent assessment reports.
· Oversee the transition of projects from approval to construction, ensuring timelines are met and risks are managed.
What are we looking for?
· Proven experience in project delivery, particularly with capital projects above £25k, preferably in the sports or community development sector.
· Strong leadership and team management experience, with the ability to motivate and develop teams across multiple functions.
· Deep understanding of grant management systems and project execution, including budgeting, risk management, and quality assurance.
· Excellent communication and stakeholder engagement skills, with a track record of driving collaboration and community involvement.
· Ability to think strategically and ensure projects align with the Foundation’s strategic priorities and provide long-term value.
· Strong problem-solving and negotiation skills, with the ability to manage complex and high-profile projects.
For full details of the role and requirements, please download our recruitment pack below.
What can we offer you?
The salary band for this role is £62,000 - £68,000 per annum, dependent on relevant skills and experience.
You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, death in service benefit and access to selected match tickets.
We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.
Equality and Diversity Commitment
The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.
Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.
The closing date for applications is: Sunday 6 April 2025 at 00:00
First interviews will be held via MS Teams and are currently scheduled for 15 April 2025.
Second-stage interviews will be held in person and are currently scheduled for 22 and/or 23 April 2025.
Please note that you must be eligible to work in the UK to apply.
The client requests no contact from agencies or media sales.
Head of Post Award
£62,000-£68,000 per annum (dependent on skills and experience) plus generous benefits
Location – Remote, but with regular visits to Foundation funded sites within a defined region, as well as visits to the Foundation office as determined by business needs, including attendance at quarterly Squad Meet-Ups
We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.
About the role
Are you a strategic leader with a passion for ensuring funding delivers real impact? Join us as Head of Post Award, where you’ll lead our post-award function, ensuring the successful delivery of grants that transform grassroots sports facilities.
Reporting to the Director of Programmes, you’ll provide strategic oversight of our Post Award function, manage a high-performing team, and ensure compliance, value for money, and long-term sustainability across all funded projects. You’ll also help shape our Post-Award strategy, working closely with senior leadership and external partners.
Key responsibilities
· Lead the post-award function, ensuring effective grant delivery and alignment with strategic priorities.
· Oversee post-award processes and systems, ensuring efficiency, compliance, and continuous improvement.
· Build and maintain strong relationships with key stakeholders to maximise impact.
· Develop insightful reports and track key performance indicators to measure success and improve funding outcomes.
· Manage the post-award budget, ensuring resources are allocated effectively.
What are we looking for?
· Educated to HND/Degree standard, preferably in Sports or Community Development, we’re looking for candidates with proven experience leading grant management or post-award functions, including team leadership,
· Strong financial management skills, including budget oversight and financial sustainability.
· Ability to build and manage high-level relationships with funders and stakeholders.
· Experience advising senior leadership and shaping strategic direction.
· Expertise in developing impact reports and optimising grant processes.
If you're data-driven, skilled in analysis, reporting, and performance tracking, and passionate about sports and community development, this is your chance to make a real difference in a role that blends leadership, strategy, and impact.
For full details of the role and requirements, please download our recruitment pack below.
What can we offer you?
The salary band for this role is £62,000 - £68,000 per annum, dependent on relevant skills and experience.
You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, death in service benefit and access to selected match tickets.
We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.
Equality and Diversity Commitment
The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.
Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.
The closing date for applications is: Wednesday 2 April 2025 at 09:00am
First interviews will be held via MS Teams and are currently scheduled for 15 April 2025.
Second-stage interviews will be held in person and are currently scheduled for 22 and/or 23 April 2025.
Please note that you must be eligible to work in the UK to apply.
The client requests no contact from agencies or media sales.
Our Mission
To beat vitiligo by eradicating the psychological, social and physical effects on people’s lives and by finding effective treatments and a cure.
Purpose of the role
The Head of Support Services is responsible for leading the delivery of The Vitiligo Society’s tailored support to patients with vitiligo and their families, and contributing to the strategic development of the organisation and its services.
Your Experience
We are looking for a candidate (or candidates) who either have a background in charity service management & safeguarding, or working in healthcare, nursing or mental health support.
Key responsibilities:
People Management
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Oversee the engagement of volunteers involved in the delivery of The Vitiligo Society’s services and input into the overall development and structure of volunteering across the organisation.
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Build, and encourage, positive working relationships with other staff to ensure members receive relevant information at the right time and that communications reflect the lived experience of individuals affected by vitiligo.
Service Development & Delivery
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Develop clear operational plans to deliver The Vitiligo Society’s organisational strategy across services.
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Lead the Support Services Volunteer Team and grow The Vitiligo Society’s services in line with the charity’s overall growth strategy and priorities whilst ensuring quality, sustainability and safe operating practice remain at the forefront.
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Be part of a rota of staff & volunteers answering the Society's helpline
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Deliver direct support to individuals affected by vitiligo, supporting them through their diagnosis and treatment journey.
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Manage the budgets for service delivery.
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Identify opportunities to improve our current support and develop new activities with a particular focus on patient and family support.
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Develop and embed robust monitoring and evaluation processes across all services and provide reports to the Charity Director, the Board and funders as required.
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Champion an evidence-based research and insights approach to service development and delivery, especially Health Psychology.
Safeguarding
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Appointed Designated Safeguarding Lead.
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Lead on the development of delivery of The Vitiligo Society’s approach to safeguarding children and adults at risk including policy and process development.
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Ensure that the outputs of all The Vitiligo Society’s services are in line with the relevant safeguarding legislation and best practice.
Wider Impact
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To lead on the development and nurturing of partnerships with healthcare professionals, education professionals and voluntary organisations.
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To lead on Technology Appraisal submissions with NICE and work with other healthcare regulatory bodies to ensure fair access for patients to the latest vitiligo treatment innovations.
Fundraising
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Contribute to funding applications related to service development and delivery, as appropriate.
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Contribute to reports to funders & donors, as required.
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Develop and grow the Services Team’s income generation capacity by working in partnership with fundraising colleagues.
Other
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Attend The Vitiligo Society events when required to support staff and volunteers in the delivery of activities.
This is a two year fixed term role until 31 March 2027. Applicants need to be based in the UK. We will consider a job share if we have two strong candidates interested in a part-time position. Salary and benefits will then be pro-rata.
The client requests no contact from agencies or media sales.
About the Advocacy & Support Manager role
You will join a team managing Galop’s specialist advocacy services, providing support to LGBT victims and survivors of abuse and violence in the UK. This role holds the responsibility of the National advocacy & support team, you will be responsible for the line management and operational management of the advocacy & support service across the UK. You will work within the advocacy management team to deliver advice, support, and advocacy to thousands of LGBT victims and survivors of interpersonal abuse and violence each year.
You will remotely manage a team of specialist advocates and caseworkers that are based across the UK, providing needs-led support, information and advocacy to LGBT survivors of a range of violence and abuse. You will work with the Head of Advocacy and Support and other Advocacy and Support managers to ensure that survivors have access to timely, tailored support, while maintaining a high quality, consistent service, with a specific focus on remote support.
You will have an in depth understanding of violence and abuse that LGBT people are subjected to, including the causes, impact and barriers to accessing services. You will use your expertise to represent Galop with key stakeholders, advocating for the needs of the community and acting as a key Galop representative within a national landscape.
You will be responsible for ensuring that data collected about the service is consistent, thorough and appropriate in order to use for reporting, bid writing and evidencing the service provision offered. You will develop and maintain relationships with stakeholders and ensure that the service is effectively demonstrating its impact. You will work with the Head of Advocacy and Director of Services to develop bids for new or continued funding for frontline services.
For more information on this role please download the attached job description.
Location: This is a remote post, working from home. The role will include travel to our London building and occasional travel across the UK.
Hours: Full Time (35 hours per week)
Contract: Permanent
Line manages: Advocates and caseworkers
Reports to: Head of Advocacy and Support
Salary: £36,590.97 - £39,743.06
Closing Date
Applications should be submitted by 10:00am on 1st April
First round interviews will be held 10th April
REF-220289
Head of People and Culture
Location: UK-based / Hybrid
Permanent
37 hours per week
Job Overview
National Energy Action (NEA) is seeking a dynamic Head of People and Culture to develop a positive, inclusive work environment where colleagues feel supported, engaged, and empowered to perform at their best to help the millions of vulnerable people who are facing sky high energy bills.
Responsibilities
Reporting into the Deputy Chief Executive, and working with the leadership team, you will foster strong employee relations and well-aligned policies to indirectly enhance the quality of services provided to our beneficiaries. Embedding our values and behaviours, ensuring legal compliance, and promoting inclusion and diversity, you will facilitate a workplace that better reflects and serves the diverse communities NEA supports.
Why National Energy Action?
It is a key time for the charity as the energy crisis highlighted the importance of the work we do - on the ground and with government. And, over the coming years the drive towards a net zero carbon future could help to eradicate fuel poverty across the UK.
We provide a flexible and supportive working environment. You are likely to work from one of our offices, but we are a geographically dispersed organisation, and you may be based elsewhere. Wherever you are, you will make a huge difference for colleagues who are helping people forced to live in cold and damp homes.
NEA is changing how we work in lots of different ways. We are developing a new values and behaviours framework to help drive the future direction of the charity, including as an employer. This is an exciting period in the charity’s life and the Head of People and Culture will be a critical part of this journey.
About you:
You will want to make an impact. You will want to be part of a passionate team. You will be motivated by working in a values-driven organisation. You will want to help NEA be an exemplary employer. You will share our passion for creating big change so that everyone can afford to keep their homes warm and safe.
You will have had significant experience working within a motivated and mission-led environment, possibly but not essentially, in another charitable organisation. You will have experience in inclusion, organisation reporting and change management.
We are committed to improving our approach to diversity and inclusion and as a senior leader and member of the Directors team, you will be a champion of our work in this area. For this role we would strongly encourage applications from underrepresented groups, in particular people of colour and disabled people.
NEA's headquarters are in Newcastle upon Tyne, although we have other offices within the UK. We anticipate the post will be based in one of our offices for at least one day each week.
Hybrid working is subject to necessary H&S and GDPR checks.
Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
£57,576 – £61,461 – (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.
- 11½% non-contributory pension.
- 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
- Flexible working arrangements including the opportunity for Hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
- Employee benefits platform.
The client requests no contact from agencies or media sales.
About us
Foxglove is a litigation and campaigning nonprofit that exists to make the use of technology fair. When governments and major tech companies use technology to abuse their power, we investigate, litigate and campaign to make it right.
Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.
Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We fight to reduce these anti-democratic behemoths’ size and power and we challenge them for abusing their workers. We also work to ensure public bodies use data and algorithms openly, fairly, and legally.
We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We helped launch Africa’s first content moderators' union and are urging UK and EU regulators to halt Big Tech’s maneuvers to hoover up generative AI as it has the rest of our online world. We have forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.
We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and impacted people.
About you
You are an experienced lawyer with a strong interest in using the law to hold governments and companies to account. You understand change doesn’t only take place within the walls of the court and that movements only succeed when they’re inclusive, making as many people as possible see they have a stake in these issues. You are a self-starter with the initiative to find opportunities, but the team-spiritedness to contribute to a shared goal and celebrate others’ work. If that’s you, and the Foxglove mission excites you, we would love to hear from you.
The role
The post holder will be responsible for managing Foxglove’s legal team and legal work. You will drive forward a range of cases, including the development of case theories, investigating and collecting evidence, drafting correspondence, evidence and submissions. You will also be responsible for coordinating and managing external legal teams. UK and international travel is required.
Key responsibilities include, but are not limited to:
Case Development and Management
- Listen to affected communities, unearth issues caused by tech injustice, and come up with innovative legal solutions.
- Build and maintain relationships with impacted community members, unions, other lawyers, experts, co-counsel, intervenors, civil society organisations and the public.
- Draft and comment on technical and legal documents and correspondence.
- Effectively work with the co-Executive Director to implement Foxglove’s legal strategy
- Manage and supervise the legal team.
- Lead evidence gathering.
Compliance and Risk Management
- Manage court deadlines and time limits where applicable.
- Ensure regulatory compliance in all aspects of your work and our cases.
- Always maintain the strictest standards of client confidentiality.
- Always maintain the strictest concern for and awareness of data protection and Foxglove policies.
- Keep up to date with the global litigation landscape concerning tech justice.
Other
- Help ensure communities’, workers’ and affected individual’s voices are heard in our campaigns, communications and advocacy work.
- Contribute to social media posts, blogs and op-eds.
- Speak to the press about Foxglove’s cases as required.
- Contribute to the development of materials for advocacy purposes including video or audio testimony, photographs etc.
- Other ad hoc tasks as required.
Person Specification
Essential
- A strong interest in using the law to hold government and companies to account.
- Qualified lawyer in any jurisdiction with at least senior legal experience.
- Ability to learn new areas of law quickly and develop new areas of work.
- Demonstrable knowledge in conduct of cases from initial advice through to trial.
- Relevant experience in analysing complex factual and legal situations and helping to advise clients in accordance with their aims.
- Experience in dealing sensitively with clients and experts.
- Experience in working on complex matters, which require analysis of large amounts of documents and data.
- Excellent communication skills, demonstrated by ability to communicate accurately, clearly and concisely, both verbally and in writing.
- Excellent time management skills demonstrated by ability to organise and prioritise a complex workload and work to tight deadlines.
- Experience in working and contributing to a team environment.
Length and Salary
The role is permanent. The annual salary is £70,075 per annum less any required deductions for income tax and national insurance.
Our team works remotely, and this role can be based anywhere. We would prefer you to work within or close to UK office hours, but this is flexible. Our team travels every two months for team days and twice a year for team retreats. This role will include significant UK and international travel.Only candidates with the right to work in their location will be considered.
How to apply
Please make your application via the link to Applied provided by 9am on April 22 (please disregard Charity Jobs' deadline), answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid to late-May for selected candidates.
Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.
Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.
Foxglove is an independent non-profit organisation that fights to make tech fair.
The client requests no contact from agencies or media sales.
Uplift is currently looking for a Head of Movement Building (maternity cover). This is an exciting opportunity to help build an ambitious movement to phase out oil and gas extraction in the UK.
About Uplift
Uplift is a high-impact campaigning and research organisation which supports efforts to create a rapid and fair transition away from oil and gas production in the UK and move towards a fossil fuel-free future.
The role
As Head of Movement Building, you will support the development and delivery of coalition and network strategies that support a just transition away from oil and gas in the UK. You will ensure that Uplift’s movement building approach meets the needs of campaigns whilst strengthening the movement away from oil and gas. You will ensure Uplift works to identify and meet the various campaign, mobilisation and movement building needs of partners.
Responsibilities
The successful candidate for the role will:
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Lead our work to broaden and diversify the movement that supports a just transition away from oil and gas in the UK, undertaking relationship and partnership-building with new coalitions, constituencies, organisations, and affected communities.
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Lead the development and refinement of Uplift’s movement building strategy in collaboration with the Head of Campaigns and wider campaigns team.
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Design mobilising and organising approaches which facilitate groups participation in Uplifts existing and planned campaigns.
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Coordinate various formal and informal coalitions dedicated to phasing out fossil fuels and supporting a just transition in the UK, and, as part of this work, facilitating meetings and lead and track strategy-setting processes with groups of diverse partners and stakeholders, in collaboration with the Uplift team. Represent Uplift in wider coalition spaces.
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Lead on the monitoring of the health and efficacy of existing Uplift coalitions, identifying areas for improvement and developing and executing strategies to address them.
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Regularly map the climate justice and social justice movement landscape as it relates to Uplift’s work, identifying key sites for Uplift’s involvement and networks to engage with
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Line manage up to 4 members of the Campaigns team and provide senior level guidance, oversight and support for their work objectives, performance and professional development.
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Represent the Campaigns and Movement Building Team as part of the Senior Management Team.
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Provide active support for the broader Campaign team in movement building work, partner and coalition management and general campaign activities.
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Develop campaign resources in collaboration with key partners and networks.
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Support the execution of campaign and movement building strategies and tactics in collaboration with key partners.
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Provide campaign advice to partners, advocates and community groups working towards the same goals.
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Help develop and promote regenerative practices and culture for Campaign team, partners and coalitions.
About you
Our ideal candidate will have:
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Experience in a similar or related role.
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A track record of guiding and supporting effective campaigning coalitions
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Excellent interpersonal communication skills, including an ability to quickly build trust with partners and colleagues and address and resolve conflicts
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Extensive professional networks within the UK.
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A deep commitment to building distributed and diverse leadership.
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Motivation, initiative, exceptionally high standards, a collaborative approach, and associated qualities needed to work in a dynamic organisation with an ambitious agenda.
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A strong commitment to Uplift’s mission and core values of equity and climate justice
Application
Equality, diversity and inclusion are at the core of Uplift’s values and therefore we strongly encourage applications from candidates whose backgrounds or accessibility/support needs mean they have been traditionally under-represented in the climate and environment sector. If you are unsure if you meet the requirements or feel you will be disadvantaged by the process then please contact us so we can see how we might provide support.
Unfortunately, we can only consider candidates who are already eligible to work in the UK.
Note: we request no contact from agencies or media sales.
Location: Remote (within UK)
Benefits: 3% employer pension contribution, Employee Assistance Programme, consideration of flexible working requests and work/workplace adjustments.
Starting date: Early May 2025
Proposed interviews: w/c 31st March
For the application please submit a CV (2 pages) and cover letter (2 pages). Please note that we can only accept applications with both a CV and a cover letter. Please use the cover letter to say why you want to work for Uplift and how you could use your experience to meet the responsibilities of the role. Should you have any specific questions you wish to discuss about your application then contact us. Should your application be successful, the next stage will include a standard interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Director of Training and Quality, the Head of Quality will have responsibility for maintaining high quality standards across all operations relating to the delivery of Bikeability, the government’s national cycle training programme.
The post-holder will be familiar with the vocational qualification landscape and will hold (at least) Level 4 qualification in quality assurance.
They will ensure that quality is at the heart of Bikeability by development and delivery of the quality assurance system.
The Bikeability Trust
The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.
We are:
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Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.
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Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.
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Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).
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Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.
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Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.
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Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.
Responsibilities
Quality Assurance Management
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Develop with Director of Training and Quality the annual plan of quality improvement and training standardisation for the Bikeability Industry. This may include but not limited to:
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Writing and continually improving IQA guidance for training providers. This may include written guidance, video, webinar and other resources
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Developing and leading CPD for instructors and training providers
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Developing procurement guidance for grant recipients to assess quality
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Assimilating learning from complaints and serious incidents into quality improvement and training standardisation plan
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Keeping informed around any legislation or guidance changes that require amends to the Bikeability Delivery Guide. Ensure the guide is updated and communicated effectively
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Leading guidance, training and support to Quality Consultants to ensure standardisation and consistency of visits and reports
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Introducing and leading on training for training providers’ IQA leads
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Running the quarterly meeting for training providers’ IQA leads
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Produce an annual thematic report on quality
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Develop initiatives to support and improve instructor recruitment and retainment.
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Work with communications team to effectively communicate the quality assurance system to Bikeability Industry
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Offer subject matter expertise, expert insight and support to the Bikeability Effectiveness Advisory Group and Regional Networks
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Manage the quality team for the Bikeability programme:
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Safeguarding, complaints and serious incidents monitoring, reporting and learnings
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Training Provider External Quality Assurance visits and standardisation of delivery to identify industry needs
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Acting on whistleblowing concerning misuse of public funds or the Bikeability brand
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Annual system of registrations and renewals for instructors, training providers and grant recipients
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Responding to enquiries from members of the public and professionals through contactus
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Awards materials delivery and monitoring
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Supporting digitisation enquiries from the Bikeability Industry
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Overseeing the Bikeability conference
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Collating, analysing, reporting and acting on data/feedback collected through digitisation
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Monthly and quarterly reports on delivery of core services for Department for Transport and Board of Trustees
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Lead the Bikeability annual conference planning (working with a cross departmental project team)
Digitisation
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Ensure that grant recipients, training providers and instructors receive timely support on digitisation and technical help where required working across the quality team
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Work with the operations team to report on the impact of quality
Get Cycling in Schools (GCiS)
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Provide leadership to the project team to fulfil objectives and outcomes of the programme
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Ensure financial processes are followed and budgets are reconciled on GCIS spend
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Ensure GCiS outcomes reporting as part of the quality team monthly and quality reporting
General
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Recognise the need to be flexible when working for a small organisation and carry out other duties that may be required
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Commitment to personal continuing professional development
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Take on another other task as agreed with line manager
Person specification
The successful applicant will have:
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A first or higher degree
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L2 Award in Instructing Cycle Training qualification status and enhanced DBS
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Level 4 Quality Assurance
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Excellent organisational and customer care skills
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Strong written and oral communication skills
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Have a growth and continuous improvement mindset
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Ability to use Microsoft 365 packages including Excel, Word, PowerPoint, Outlook and Teams
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Ability to work effectively as part of a team and independently
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It is also essential that the post holder has experience of one or more of the following:
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Experience of managing Bikeability programmes
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Customer service and complaints
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Safeguarding
Skills
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Excellent communicator (both orally and in writing) with effective listening, influencing and negotiation skills
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Highly effective decision-making skills with excellent analytical and problem-solving abilities
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Excellent administrative, organisational and IT skills
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Intellectual rigour, financial acumen and the ability to accurately analyse and explain complex issues
We value staff and a range of experience at the Bikeability Trust, so the person specification is a guide to the skills. We encourage diverse applicants and transferable skills.
Equipping more than five million children with the skills and confidence to cycle on today’s roads

The client requests no contact from agencies or media sales.
Purpose of the role
The purpose of this role is to increase the fundraising capability of The Vitiligo Society and secure the income we need to deliver our support to those affected by vitiligo. It is part of our new fundraising strategy.
Reporting to the Charity Director you will take the lead on establishing a fundraising programme. You will also support our community and membership fundraising, recruiting and supporting volunteer fundraisers and helping to improve and maintain our membership & donation processes.
This job could be for you if you have fundraising experience and are pro-active, organised and motivated to try new things and contribute ideas.
You will be joining a successful charity and bring your skills to an often unacknowledged but truly important cause in a friendly and supportive team environment.
Our Mission
To beat vitiligo by eradicating the psychological, social and physical effects on people’s lives and by finding effective treatments and a cure.
Your Experience
We are looking for a candidate who has a background in charity fundraising, in particular community, Trust and Foundation fundraising.
Key responsibilities
Fundraising from Trusts and Foundations
Leading on applications to trusts and foundations with input from the Charity Director and delivery teams as needed, incl:
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Writing and submitting high quality applications to trusts and foundations that reflect The Vitiligo Society and our members' stories.
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Researching potential charitable trusts and foundations to approach for funding.
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Build and maintain positive relationships with key personnel in relevant funding organisations.
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Support monitoring and evaluation and coordinate relevant reporting to funders.
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Establishing and maintaining a funders database within our existing CRM system.
Community Fundraising
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Assisting with improving the processes for donations from individuals.
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Working in cooperation with the staff, trustees and volunteers to develop and deliver up to 3 fundraising campaigns per year (a minimum of 1).
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Recruiting and supporting community volunteers to undertake fundraising activities.
Other Fundraising
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Working with the Charity Director to develop the organisation’s Trusts and Community fundraising strategy.
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Assist with the development of a corporate fundraising strategy as appropriate.
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Assist with the reporting on income generation and evaluating progress.
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Keeping up to date with best practice in fundraising and fundraising trends.
People Management
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Oversee the engagement of volunteer fundraisers, supporting them to undertake community fundraising activities and sharing their stories to inspire others.
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Build, and encourage, positive working relationships with other staff to ensure members receive relevant information at the right time and that communications reflect the lived experience of individuals affected by vitiligo.
General
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Working within the The Vitiligo Society ethos and values.
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Be part of a rota of staff & volunteers answering the Society's helpline
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Attend The Vitiligo Society events when required, which may include planning and attending support events virtually and in person.
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Be part of the rota for checking The Vitiligo Society’s social media outside normal office hours.
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Support content creation for The Vitiligo Society, by identifying potential case studies and stories.
This job description cannot cover every task that might arise within the post and the post-holder will be expected to carry out other duties from time to time.
This is a one year fixed term role until 31 March 2026 with potential for extension. Applicants need to be based in the UK.
The client requests no contact from agencies or media sales.
Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Empty Spaces to Homes Programme Manager, and support people to find a decent, safe, affordable home.
We are looking for an experienced Programme Manager to deliver HFHGB’s flagship Empty Spaces to Homes programme. This programme aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty spaces - including commercial and retail properties - into homes and through researching, advocating and collaborating in coalition with others, to foster a wider uptake of the Empty Spaces to Homes approach.
Reporting to the Director of Programme Delivery and working in close collaboration with subject matter experts responsible for the four workstreams of the programme (Advocacy & Policy, Research, Scalability and Construction), your role will be responsible for all aspects of programme management and coordination, reporting and monitoring. You will also work closely with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships.
You will be joining us at a really exciting time as this is a newly established team on an ambitious transformation journey. You will have a positive ‘can do’ attitude coupled with strong experience of all aspects of programme management and monitoring and excellent communication and engagement skills. Able to work collaboratively with a diverse group of colleagues and stakeholders, you are proactive and able to prioritise effectively across multiple areas of work, problem solving and demonstrating strong organisational and planning skills.
If this sounds like it could be a good match for you, please take a look at the Candidate Pack (via our website>vacancies).
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Job Description
Job Title: Empty Spaces to Homes Programme Manager
Department: Programme Delivery
Reports to: Director of Programme Delivery
Salary Grade: D
Budget responsibility: Yes
Line management: No
Post: Permanent
Location: Home-based with frequent travel to internal and external events and project sites, with occasional overnight stays
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Job Purpose
To support Habitat for Humanity GB’s (HFHGB) vision of a decent home for everyone, the organisation has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively.
As a result, a new team has been formed, which will focus on developing and delivering high quality programmes in England, Wales and Scotland. The Empty Spaces to Homes (ES2H) Programme Manager will sit within the new Programme Delivery team and will work collaboratively across the organisation and with a large group of diverse external stakeholders.
Key responsibilities include the management of HFHGB’s flagship Empty Spaces to Homes programme which aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty spaces, including commercial and retail properties, into homes and through researching, advocating and collaborating in coalition with others to foster a wider uptake of the Empty Spaces to Homes approach. The Empty Spaces to Homes Programme Manager will work across the organisation to coordinate and monitor delivery of activities sitting within the programme. They will also collaborative extensively with teams whose work supports or resources the programme. Working with the Director of Programme Delivery, the Programme Manager will also support external events and activities as well as high quality partnerships and strategic relationships.
Key Accountabilities/Responsibilities:
Programme Management and Coordination:
- Responsible for programme management of the ES2H programme. Working with the Director of Programme Delivery, and with Subject Matter Experts who are responsible for the four workstreams of the programme (Advocacy & Policy, Research, Scalability, Construction).
- Responsible for the development and utilisation of high-quality programme management tools and internal coordination forums, including for programme planning, performance monitoring, communication, internal and external reporting.
- Working with others, support the development of appropriate Monitoring, Evaluation and Learning frameworks.
- Work with Subject Matter Experts, the ES2H Coalition and other partners on the continuous improvement of the ES2H Toolkit, supporting new ideas to fruition, developing content into engaging and appropriate documents and other required communication and programme tools.
- Support Subject Matter Experts and others where appropriate to develop programme and project related reports, to develop proposals and communication content, support impactful partnerships and provide project-related administration capacity.
- Support the Director of Programme Delivery to ensure programme outputs are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities.
External communication and partnership management:
- Support external events and activities as well as high quality partnerships and strategic relationships.
- Work with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships through provision of content for external communication, programme updates and reports, and the maintenance of Monitoring, Evaluation and Learning frameworks.
- Lead the coordination of the ES2H Coalition and support the development and management of other programme related networks and groups.
Budget management, reporting and monitoring:
- Support the Director of Programme Delivery to develop the ES2H programme and project budgets.
- Coordinate with subject matter experts to monitor and track programme spend, flagging issues and risks, and ensuring regular reports are available for budget holders and the Finance Team.
- Provide regular inputs and updates for relevant sections of the organisational Performance Framework, Risk Register and any other operational requirements.
Person profile:
- Strong experience of programme and project management, coordination and monitoring.
- Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
- Experience of producing impactful content for programme tools and reports, external events, website and other digital platforms.
- Good budget management skills, and a working understanding of Excel.
- Understanding of Monitoring, Evaluation and Learning tools and approaches.
Skills and competencies:
- You have excellent communication and engagement skills, and able to work collaboratively and productively with a diverse group of colleagues and stakeholders.
- You are proactive and able to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
- You are a positive team member who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.
The role and responsibilities will be carried out in a way which reflects:
- HFHGB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
- A commitment to HFHGB’s vision, mission, values and approach.
- A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
Start your Habitat journey here…
The deadline for applications is 4th April 2025 (at 11:59 pm).
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of the high volume of applications, we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Suzanne Taunton (please see our website to contact directly via email) before submitting an application.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying.
Send by email referencing the job title in the subject line (please see our website> vacancies for where to send your CV and supporting statement).
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.
To help us achieve our ambitions, we are looking to recruit a Business Support Manager, to join our small staff team and report to our Head of Operations.
As Business Support Manager, you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.
We are looking for people who can make a positive contribution to our charity and use their experience and skills to support our work.
The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.#
Key responsibilities for the role are
• To manage the business support services within Boccia England, using a customer focused approach to achieve its mission and vision.
• To ensure the operational effectiveness of all general administrative services, Boccia England Membership and digital services including Marketing and Communications.
About Boccia England
We are the national governing body (NGB) for boccia in England and a registered charity.
We have the responsibility to govern the sport of boccia, grow participation and benefit people’s lives, with these three things at the heart of our work.
Our work has a profound impact on improving the physical and emotional well-being of children and adults with disabilities. To see some examples of this in action please watch our videos by clicking these links Volunteering with Boccia England and Boccia Club.
We want to establish strong foundations by developing opportunities, growing our workforce, and running an effective organisation that can help improve the lives of more people, whatever their needs or backgrounds.
Further information about Boccia England can be found on our website.
To create positive, engaging and accessible opportunities for physically disabled people to play boccia.
The client requests no contact from agencies or media sales.
Full Time | Permanent | £60,000 - £65,000 per annum plus benefits | Location: Remote
We’re a dedicated, inspiring, and forward-thinking healthcare charity and our mission is to improve the bone health of the nation, raising awareness and demanding change for the 3.5 million people who live with osteoporosis in the UK We influence care by putting osteoporosis at the top of the public health agenda, driving up standards of care and closing the care gap. We’re proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us comfortably above the charity benchmark and we want to attract the brightest and the best to help us beat this condition and change society for the better.
We are looking for an experienced strategic leader in health services influencing at a local and national level to lead a major new Fracture Liaison Service implementation programme to develop our existing local support offer into a systematic, national brokering effort which can be delivered at scale.
Fracture Liaison Services (FLS) are the world standard for preventing further life changing fractures once a person has suffered their first broken bone. We’ve succeeded in getting FLS mandated in England and Wales, and we are now poised to play an ambitious, pro-active role in the rollout of Fracture Liaison Services (FLS) in England and to work with services in Scotland, Wales and Northern Ireland to embed high quality FLS. This is an exciting new role to lead our work to support the roll out of universal, high quality FLS, preventing 74,000 fractures over the next five years, including 31,000 life-threatening hip fractures.
You will develop and manage an ambitious programme to influence and support the implementation of new FLS across the UK, developing and rolling out a major new FLS implementation programme to achieve 100% FLS coverage in England by 2030 ensuring FLS meet recognised quality standards.
Working with Integrated Care Boards (ICBs), and Health Boards, you will use data and analysis to make the case for FLS to local commissioners, providing the support and tools local clinical leaders need to secure agreement for implementing FLS in their area.
You will also lead the charity’s work with all nations around monitoring FLS delivery, and supporting improvement of existing FLS, to achieve recognized standards of good practice to achieve our aim of enabling access to high quality FLS for everyone regardless of where they live.
Reporting to the Director of Services, Influencing and Innovation, you will lead the service improvement team and be a member of the Leadership Team, playing a key role in strategic and operational decision making for the whole organisation.
- Are you an experienced leader with an exceptional track record in health service influencing at a regional or national scale?
- Do you have a deep rooted understanding and proven extensive experience of working with ICBs and/or Health Boards to develop, implement or improve health services?
- Do you have a strong understanding of data collection and analysis for health service improvement?
If this is you, and you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.
Location: Remote
How to apply
To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by answering the supporting questions, demonstrating how your skills and experience meet the person specification.
No agencies please – we are currently committed to sourcing candidates directly for this position and any agency assistance will be via invitation only. Please note any speculative candidates submitted via agencies without invitation will not be considered as represented by that agent.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date and so we encourage you to apply as soon as you can
Want to know more? For more details on this exciting role, please download the job description. The closing date is 25 March 2025 (5pm). First round interviews expected to be 4 April 2025.
We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.
REF-220212
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
We are looking for a values-led, senior People professional to provide maternity cover for the role of our Senior People & Culture Manager. The successful postholder will be responsible for providing high quality generalist People & Culture services at SafeLives, in conjunction with a People & Culture Officer. The role will oversee the smooth running of key HR operations and will be instrumental in building a culture amongst our employees that reflects our values through the provision of excellent People support.
As part of a small, ambitious team you will provide a range of comprehensive, and customer orientated human resources services which support the implementation of SafeLives’ People & Culture strategy. You will be the lead operational HR professional, supported by the Director of People and Culture on strategic matters and a full- time People & Culture Officer on transactional matters, and access to external legal and HR consultancy support when needed. There will be a strong focus on supporting the embedding and development of our culture and behaviours; employee engagement; learning and development, and staff well-being across the organisation.
Hours: Full-time, 37.5 hours per week.
Contract: Fixed term, maternity vover for 9 months.
Location: Remote with occasional travel to London and Bristol offices.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9.00am on 3rd April 2025.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
About us:
The Humane League UK (THL UK) is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
The Humane League UK (THL UK) is seeking a data-focussed and strategic individual, with a strong background in digital fundraising, to help drive long-lasting improvements for millions of farmed animals.
This is an exciting time to join a growing organisation, with ambitious fundraising targets over the coming years as we work toward greater financial self-reliance and stability.
To achieve those targets we need to accelerate our individual giving and digital fundraising programme.
You can be part of our Development Team helping to make this happen.
You’ll develop and execute our digital fundraising strategy, utilising data to maximise acquisition, engagement, optimisation and conversion of our supporter base to grow our income. By significantly increasing the number of regular givers, converting a higher percentage of non-givers to donors, and acquiring new supporters who can be converted into future donors, you can make sure that our work continues to have long-lasting impacts - ending cages for egg-laying hens, convincing corporates to commit to improving chicken welfare in their supply chains, challenging the Government over the use of fast-growing breeds of chicken, and working to secure the first legislation to protect farmed fish.
We will be holding a webinar on Wednesday 19th March at 7pm GMT for you to find out more about the role and to ask any questions you may have. The webinar will be hosted by Gavin Chappell-Bates, Head of Development and Holly Spindler, Digital Communications Manager. If you’re interested, please register by following the 'Apply via website' button.
Who you are:
We are looking for someone with demonstrable experience of analysing, assessing and utilising data, making the most of technical solutions and making informed decisions to optimise and enhance fundraising performance. You’ll have good experience working with CRMs and donor data. If you have experience implementing a new CRM solution in an organisation, this will be a big plus. You will have excellent attention to detail and high standards - ensuring clean and good quality data, maintaining consistent data use across the organisation.
You will have a proven track record of delivering digital fundraising strategies and successful digital fundraising campaigns, as well as developing supporter journeys. You will be someone who thrives on collaborating across an organisation to ensure communications and campaigns are as effective as possible, leading to increased acquisition, engagement and conversion.
You are someone who is able to use their initiative to solve problems and overcome challenges. You are self-motivated, able to work autonomously, be proactive and resourceful. You are a good organiser and project manager, able to manage complex tasks and keep projects on track, ensuring good internal communication and collaboration.
We foster an environment of feedback, development and learning at THL UK. You’ll be someone that values receiving feedback, is able to assess your own performance, and has a desire to want to learn, develop and improve as an individual.
We are looking for someone committed to the work we do for animals, who aligns with our values and has a passion and enthusiasm for digital fundraising. Prior experience of digital fundraising is essential.
We will provide relevant learning and development opportunities, tailored to your experience and personal needs, which could include in-house training, external training, and fundraising events and conferences.
Be part of our mission to end the abuse of animals raised for food.
Primary Duties:
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Lead on developing and executing our digital fundraising strategy: working with our Digital Communications Manager to make sure it aligns with and feeds into our wider organisational digital strategy, as well as with the Head of Development to make sure it aligns with our wider fundraising strategy.
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Management of our new CRM: we are in the process of selecting a new CRM solution to support fundraising at THL UK. This role will initially take responsibility for getting this implemented and embedded in the organisation, and then take on the day-to-day management and responsibility of the CRM to make sure we utilise the platform to its full potential and resolve any challenges or issues.
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Coordinating our end of year fundraising appeal: our biggest of the year, working with our Digital Fundraiser to develop engaging content and communications, and with our Major Gifts Fundraiser and Head of Development to secure match funds and major gifts, to ensure we secure valuable income each year (this appeal raised over £100k in 2024). You’ll help set and track the targets and metrics for the campaign, and conduct post-campaign analysis to capture what we learn to inform our future activities.
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With a focus on acquisition, retention, and conversion, work with our Digital Communications Manager to map out and develop donor journeys as part of our wider supporter journeys, using technological solutions to ensure supporters are progressing effectively.
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Regularly assess and analyse supporter and donor data, using these insights to shape our strategy and activities. This includes monitoring engagement levels across various touch points, such as donating, volunteering, taking digital actions, or engaging with our communications, as well as evaluating segmentation and targeting of key audiences. Identify the data needed to inform decision-making and establish mechanisms to capture it effectively.
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Work with the Finance Operations Lead to make sure all supporter and donation data in our CRM is accurate, complete and up-to-date: this includes ensuring that Gift Aid claims are regularly made, donation data is regularly reconciled with our finance system, that we have a holistic picture of our supporters, and we have a regular programme of data cleansing in place.
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Ensure our donation processes are optimised: allowing us to minimise any possible friction on our donation pages and increase the percentage of those going on to make a donation. Ensuring that we have processes in place to capture abandoned baskets and failed payments, and any technical issues which could disrupt our ability to collect payments are monitored and resolved quickly, working with our technical partners or external experts where necessary.
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Oversee the development of any new donation pages or donor data collection forms: whether those are created in-house or by an external consult or agency.
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Make sure THL UK team members are getting what they need from our CRM and technical solutions. Ensuring that they are using systems correctly and consistently, to avoid poor practices which might result in bad data or sub-optimal functionality. Including access and user permissions, notifications and alerts for new donors and donations, training and support, and access to dashboards and reports needed to inform their work.
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Manage any external support required to optimise our CRM and technological solutions: including our CRM partner, payment processing partner and any additional consultants or third parties. Work with them to make sure any technical issues or significant architectural changes are addressed.
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Provide day-to-day support to our Digital Fundraiser: offering advice and guidance, working with them on campaigns and communications to help us achieve the goals as set out in our digital fundraising strategy, including regular pushes for key income streams such as regular giving.
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Make sure we optimise any available budget to increase acquisition and conversion to help us achieve our strategic goals.
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Keep colleagues up-to-date on our digital fundraising plans and make sure those plans are fed into our organisation-wide planning tools.
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Look for opportunities for technology to enhance fundraising at THL UK, including use of AI.
In addition:
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Attending relevant events and conferences as necessary: whether to increase your learning, engage with peers in the animal protection or fundraising sectors, or to help raise our profile and support our wider fundraising efforts.
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Helping drive understanding of and engagement with fundraising across the organisation, with staff, volunteers and trustees: sharing updates through presentations, workshops, written communications, or other effective formats to keep the wider team informed on fundraising progress.
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Participating in team meetings including note-taking and facilitation.
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging.Recognising the need for all of us to do better for social justice on a personal and organisational level.
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Attending in-person team workshops several times a year.
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Performing any other duties assigned by the Head of Development.
For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Apply via Website' button.
Hours:
This is a full time position of 37.5 hours per week over Monday to Friday.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. The pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced to 30 hours per week, to be worked across Monday to Thursday, with no reduction in salary. This will be a temporary change to the contractual terms for the successful candidate. The appointed person must be prepared to increase their working hours to 37.5 hours per week if a return to a five-day working week is decided. In the event that THL UK considers before the end of the trial period that the trial is having an adverse operational impact, we reserve the right to bring the trial to end on one month’s notice.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A 4 day working week (note: this is a year long pilot until July 2025 when its continuation will be assessed)
- 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Digital Fundraising Lead salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
We exist to end the abuse of animals raised for food

The client requests no contact from agencies or media sales.
Since 2004 the MS Therapy Centre (NW) (MSTC) has been supporting those with Multiple Sclerosis to lead more positive, enriched lives by providing complimentary therapies, Oxygen treatment, support and wellbeing services. It remains MS centric but also extends its reach to those with other neurological conditions, cancers and other specific conditions.
This is an exciting time to join our charity as we develop our new Centre based in Eccles alongside working on a strategy of cautious and sustained growth. We are looking for a dynamic and enterprising fundraiser to develop our work with trusts and foundations. They must be as passionate as we are about helping our members attain all that they can and wish to achieve.
You will need to be a team player with excellent communication and people skills. We require someone to be pro-active, resilient and good-humoured with excellent organisational and time management ability. Whilst working remotely you must be able to commute to the Centre on a regular basis. If you have a suitable background from working or volunteering in this area of fundraising then this could be an exciting opportunity for you.
To apply for this position please download the Job Description, Person Specification and Application form.
The client requests no contact from agencies or media sales.