Head Of Marketing Jobs

Reward Specialist - Permanent

Full Time - Hybrid Working

Are you passionate about reward and benefits? This is an exciting opportunity for a talented, progressive Reward Specialists to join our People Services and Transformation Team. 

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,577 employees and over 33,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

The Reward Specialist provides specialist advice and guidance as well as development and maintenance our total reward approach, including pay, reward and recognition. The post holder is responsible for leading and guiding on a modern and fair approach to pay and reward whilst taking a progressive approach to external market trends. They will ensure we have a competitive employee value proposition with a reward and recognition practices to support the attraction and retention of talent.

About You

To be successful in this role, you need to be educated to GCSE level or equivalent (Grade C / 4) including Maths & English, minimum 5, CIPD Level 5 qualified or relevant experience, experience in Implementing reward strategy, practices and new initiatives, Undertaking salary and benefit benchmarking activities and able to build effective relationships both internally and externally with the ability to influence and challenge.

About the Role

• Lead on the successful implementation of our annual pay / remuneration award 
• Provide advice and recommendations to the Head of People Services & Transformation, Talent & Reward Business Partners and our managers on pay and talent retention against our career level framework and where St John Ambulance sits relative to our competitors. 
• As required undertake salary surveys and pay benchmarking exercises for hard to fill or specialist roles or to support the creation of new bids. 
• Work with key internal stakeholders to analyse, plan and submit recommendations for our annual pay / remuneration award providing recommendations and guidance that take into account market trends, cost of living and SJA competitors. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

About you

As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.

Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.

This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.

About the role

Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.

Key Working Relationships

The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.

KEY ACCOUNTABILITIES

Supporter Relationship Management

• To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
• To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
• To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.

Income Processing / Database Management

• To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
• To process cash donations effectively and accurately onto our database. 
• To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
• To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
• To accurately process and commit Direct Debit claims.
• To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
• To deal with new supporters’ welcome communications.
• To liaise with supporters regarding cancellation of donations.
• To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
• To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
• To pull information required, download and process third party donations ensuring that they are compliant with GDPR.

Compliance

• To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
• To ensure data is managed to appropriate standards of data protection and security.
• To be aware of and consistently using organisational policies and procedures

Team Working

• To undertake and participate on projects as directed by the Supporter Experience Manager.
• To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
• To contribute to organisational meetings e.g. Stand Up, team away days etc.
• To be proactive in joining cross functional working groups.
• To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
• To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.

                                                                           PERSON PROFILE

Qualifications, Knowledge and Experience

• Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
• Educated to GCSE level or equivalent, including English and Mathematics

Skills, Abilities and Competences

• Excellent communications skills, both written and verbal
• Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
• Able to use a CRM database
• Able to work across a team following business controls and systems
• Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
• Ability to multitask and be able to manage changing priorities
• Ability to work on own initiative to solve problems
• Understanding of data protection legislation
• Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.

APPLICATION INFORMATION

Why join us?

The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.

Our open plan offices are located in the centre of Rugby and near to Rugby train station. 

In addition, we offer the following benefits:

• Full time roles are contracted at 35 hours per week.
• Hybrid/flexible working options – Office 3 days / 2 work from home.
• 27 days’ holiday rising with continuous service, in addition to public holidays
• Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%
• Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
• Life assurance (3 x annual salary).
• Bike to Work scheme.

We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.

We help people find solutions to come of the world’s toughest problems.  Challenges made worse by catastrophic climate change and persistent gender inequality.  We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy.  And we share what works with others, so answers that start small can grown big.

We’re a global change-making group.  The group consist of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company, and a technical consulting service.  We combine these specialisms to multiply our impact and help to share a world that works better for everyone.

Additional information

Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued.  Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.

We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.

Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.

The successful applicant must have the pre-existing right to both live and work in the UK.

Closing date for applications: Friday 13th September 2024.  Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.

Please be advised that if you do not hear from us within five weeks of the closing date, please assume your application has not been successful on this occasion.

HOW TO APPLY

If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply: 

Please submit a copy of your CV and send us a supporting statement that includes the answers to the following questions:

 1. Why do you consider yourself a good candidate for the Supporter Service Officer role at Practical Action?

2.       What interests you about working in the charity sector?

Battersea is supported by over 600 volunteers across our three centres. The Volunteering Team are responsible for the recruitment, training, and ongoing support of volunteers at Battersea. Our volunteering programme is accredited by Investing in Volunteers, and we influence best practice in volunteer management across Battersea. 

We’re looking for a proactive individual who is passionate about volunteering to join our team as a Volunteer Coordinator. Our Volunteer Coordinators are responsible for coordinating volunteer recruitments, providing volunteer management advice and guidance to staff who work with volunteers, and establishing positive relationships with volunteers to ensure they have a fulfilling volunteer experience at Battersea. This role will work directly with kennel volunteers at Battersea London. 

This role also has the opportunity to work on projects to improve our volunteer programme at Battersea.

The ideal candidate for this role would be someone who is passionate about the benefits of volunteering, for volunteers and animal welfare; and has experience of working constructively and collaboratively with colleagues from different teams.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd September 2024

Interview date(s): 11th/12th September 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We have a number of Youth Development Lead positions we will be assessing at our assessment centre on the 19th of September.  Please note you must be available to attend on that day. If you would like to be considered for more than one specialism, please indicate your preference on your application in the answer box provided. You can find out more about each role specialism and the relevant job description by viewing the adverts on our Careers site, however, you will not be required to submit multiple applications - we will consider all candidates for any suitable role on the day.

Are you a passionate advocate for 18–30-year-old entrepreneurs? Do you have what it takes to help them bring their business dreams to life? The Prince’s Trust is calling for someone just like you to join our dynamic team and make a real impact.

At the Prince's Trust, we're on a mission to empower young people and foster the next generation of business leaders. We believe in turning dreams into reality and providing unwavering support to young entrepreneurs.

As a Youth Development Lead – Enterprise, your mission is to be the driving force behind young entrepreneurs' success stories. The Enterprise programme’s aim is to support young people interested in self-employment to explore and test their ideas, write business plans and start their own businesses or achieve alternative outcomes in education, training, volunteering or work.

You'll be the guiding light for a caseload of young people, helping them successfully launch their business ideas and work towards those vital business start targets. We also won’t have you sitting still as travel will be required, exploring your local area to assist in the programme delivery of our Exploring Enterprise course as needed. The delivery can be a mix of online, in-centre or out in the community.

Crafting robust and viable business plans will be your forte. Cash flow forecasts, personal survival budgets, and sector-specific insights are all part of your toolkit. Plus, your knack for providing positive and constructive feedback will help these ideas flourish. Funding applications? You've got it covered!

Attention to detail is your superpower and you’ll be passionate about inspiring change. At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too.

This is more than just a job—it's an opportunity to change lives, including your own.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

About the role:
Bankside Open Spaces Trust is looking to recruit a dynamic and organised Centre Manager with a passion for community and young people to lead and manage our operations, drive engagement, and foster a sense of belonging within the community. This is an exciting and varied role working with an award winning environmental and community charity in Central London.

Role Overview: 

This role is based at our Living Space Community Centre in Waterloo, SE1, which is a vibrant and inclusive centre dedicated to promoting free to access youth activities, it has 2 halls for hire and 5 small non-profit business offices upstairs. The Community Centre Manager will proactively take the lead working with staff, stakeholders, partners, hirers and the local community raising awareness of BOST’s work, animating the centre, ensuring its sustainability.
You will be responsible for various aspects of facilities management, health and safety, planning and delivering projects within the centre, managing a small team, financial management and planning.

Excellent communication skills are required in both written and verbal communication with a friendly and welcoming manner. You will need to be flexible in your working approach, working both independently and as part of a team to deliver the aims of the charity. This will include working evenings and occasional weekends.

About Bankside Open Spaces Trust:

Bankside Open Spaces Trust is an environmental and volunteering charity. We were launched in 2000 by a group of local people with an aim to improve the SE1 area, making it a greener, more beautiful place to live and work.

We manage and maintain open spaces, welcome volunteers from both the community and the corporate sector, run regular gardening groups, support park steering groups, organise and take part in public events and educational projects, and offer advice to others. We collaborate closely with local residents and businesses to champion green spaces.

Thousands of people enjoy our open spaces every day. Each of our sites is unique, with its own atmosphere, identity and sense of place. Our spaces include Red Cross Garden, Marlborough Sports Garden, Waterloo Millennium Green and Tate Community Garden. Our spaces have won more than 32 awards, including the UNESCO Man and Biosphere award, London in Bloom Champion of Champions and the MPGA London Spade for our community gardening partnerships.

None of our work would be possible without our incredible staff, volunteers and trustees. We are partnered with numerous community organisations, housing associations, educational and health organisations, landowners and funders who have worked with us over the years and their continued support is what makes Bankside Open Spaces Trust what it is today.

Apply via our application form. CV's will not be accepted.

We look forward to receiving your application to join our friendly team.

Living Wage Foundation 

The Living Wage is an independent movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The Living Wage campaign was launched by London Citizens in 2001 and aims to ensure low paid workers have enough money to get by and enough time for community and family life. 

The Living Wage is an hourly rate calculated according to the basic cost of living in the UK that employers choose to pay on a voluntary basis. The Living Wage Foundation recognises and celebrates employers that pay the real Living Wage through an accreditation programme which awards the Living Wage Employer Mark.

The independently-calculated rates are announced during Living Wage Week each November when we celebrate our growing network of Living Wage employers. There are now more than 15,000 accredited Living Wage employers across the UK which has secured pay rises for over 475,000 employees.

The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

The Living Wage Foundation has an exciting opportunity to join our dynamic team as an Operations and Data Manager. We are looking for a highly motivated and organised individual to maintain, develop and continuously improve our systems. The role will be an integral part of the Living Wage Operations Team, providing strategic technical support and ensure the integrity of our systems, often overseeing development projects with external partners. 

The Operations and Data Manager will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems. 

Main Responsibilities 

Project Management 

Deliver work targets on time and to standard to support the Foundation’s progress incl. tracking performance and expenditure: 

• Lead the day-to-day operations and management of all systems within the Living Wage Foundation designed to support the functioning of Living Wage accreditation schemes. 

• Proactively seek out systems improvements to make our processes more efficient so the Living Wage Foundation continues to provide an excellent service to the Living Wage network. 

• Provide operational support for all aspects of the accreditation and recognition systems, including identifying and fixing errors 

• Oversee the management of systems integrations to ensure they are providing efficient and effective solutions to our data requirements, including maintenance of Zapier, Form Assembly, Act-On and QuickBooks, and the integration between Salesforce and our Drupal website. 

• Carry out maintenance of integrated systems, including syncing data to Act-On and the website. 

Learning and expertise  

• Keep up-to-date with functional good practice and technical updates to all our systems, including within the third sector. 

• Train the team to carry out data selections and export in an appropriate format to support the press and communications team’s work and the Foundation’s research projects. 

• Keep internal training manuals up to date to ensure the Foundation’s team can access clear information about our processes and ensuring the team’s training requirements are met. 

Communications 

• Create and write dashboards and reports to support the analysis of our performance. 

• Champion systems throughout the organisation to ensure a positive user experience. 

• Offer ad hoc guidance to the team and communicate any changes to systems. 

Develop and manage external relationships 

• Oversee the work of our external developers 

Develop and manage internal relationships 

• Work with the Living Wage Foundation team to identify business requirement and translate them into technical solutions

• Line management of Operations Officer. 

• Work effectively with colleagues across Citizens UK, actively participate in the team and organisational wide events 

Income and resources 

• Maintain and improve the financial integrations between our database and accounting software to allow accurate invoicing and financial reporting systems. 

• Ensure the integrity and safety of our data, including training the team on good data-keeping practices and GDPR considerations. 

• Track expenditure for systems providers and the associated budget 

• Contribute to plans and proposals to grow sources of income or resources 

Contribute towards Citizens UK’s strategic objectives 

• Responsibility for delivering agreed areas of the Foundation’s work plan 

• To work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders 

• Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.

• Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK 

• Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team 

Person Specification

(REQUIREMENTS ESSENTIAL = E, DESIRABLE = D)

EXPERIENCE AND QUALIFICATIONS

A minimum of 2 years proven, comprehensive experience in an operations role  (E)

Experience of analysing business requirements and turning them into technical solutions(E)

Experience of providing technical support to a team(E)

Experience of managing database integrations such as Zapier, QuickBooks, Form Assembly and email marketing platforms(D)

Degree or equivalent professional qualification or experience (D)

KEY SKILLS AND KNOWLEDGE

Extremely analytical with the ability to interpret large quantities of data to evaluate and improve performance  (E)

Comprehensive understanding of database and systems management and integration(E)

Ability to take in and interpret information and communicate in a succinct manner(E)

Demonstrable ability to find creative solutions to complex problems and implement new systems(E)

High levels of numeracy with strong attention to detail (E)

Excellent time management skills with the ability to juggle a wide range of competing demands. (E)

Strong IT skills to include MS Office and database software(E)

Sound knowledge of data protection regulations and GDPR (E)

Understanding of the policy and campaign landscape in the UK (D)

PERSONAL ATTRIBUTES

A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands(E)

A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

Interviews will take place on 18-19th September 2024 (subject to change).

Want to find out more about us and the role? Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. There will be plenty of opportunity to ask questions to the team during the session but you can also submit a question in advance when you sign up to the webinar. Please note that attendees will remain anonymous. The webinar will take place on 28th August 2024 at 12pm on Zoom. Sign up here.

Community Hub Coordinator

We are seeking a dynamic and dedicated Community Hub Coordinator to continue the transformation of our service offerings and create a vibrant, inclusive, and supportive community hub. This role is pivotal in creating a welcoming environment that empowers marginalised groups, including asylum seekers, refugees, and those facing isolation or homelessness, helping them to thrive within the Newham community. We want to support individuals to move from whats wrong to whats strong, and you will be a key catalyst for this. 

As the Community Hub Coordinator, you will be responsible for the day-to-day management of key aspects of our community hub, ensuring it remains a safe space where individuals can connect, share experiences, and build relationships. You will lead a team of committed volunteers and sessional staff, manage various hub activities, and collaborate with internal teams and external partners to provide holistic support for our service users. As part of your remit you will also work alongside colleagues to develop our exciting new community meanwhile space by organising events, workshops and informal opportunities for connection.

Key Responsibilities:

• Community Building & Engagement: Develop and manage a welcoming hub that operates 5 days a week, offering tailored activities and programs that meet the needs and strengths of the community.
• Support & Empowerment: Work closely with volunteers to provide encouragement and support, fostering a sense of belonging and empowerment among hub participants. To include developing a steering group to help amplify the voices of marginalised individuals and groups.
• Partnership Development: Maintain and strengthen partnerships with local organisations and agencies, ensuring integrated and holistic support for service users.
• Operational Leadership: Assist in the hub's daily operations, including coordinating volunteers and supporting the management of the community café.
• Promotion & Outreach: Promote the hub's activities and conduct outreach to engage vulnerable groups, ensuring inclusivity and cultural diversity.
• Monitoring, Evaluation, and Compliance: Use tools like Upshot to track participation and outcomes, ensuring compliance with funders as well as our own strategic objectives. 

About You:

The ideal candidate will have experience in community engagement or project management and possess strong interpersonal skills with a proven track record of developing and delivering community-based programs. You should be IT literate, with excellent communication skills and a commitment to inclusivity and empowerment.

We are looking for someone who is a capable leader, innovative, and enthusiastic about our mission. You should have the ability to manage and motivate volunteers and sessional workers, and be committed to making a positive impact on marginalised groups in Newham.

Why Join Us?

Impact: Your work will directly impact the lives of vulnerable individuals and communities in need.
Collaborative Culture: Be part of a passionate and dedicated team.
Flexible Working: Enjoy a blend of office-based and home workingProfessional Growth: Develop your skills and knowledge in a supportive environment.

Other employee benefits include:

• Annual Leave: 28 days plus bank holidays (pro rata for part time)
• Employee assistance program for confidential support
• Wellbeing day: An extra day off specifically to intentionally recharge
• Cycle-to-work scheme to promote healthy commuting
• Tech scheme to support equipment purchase
• Workplace Pension scheme

​How to Apply

Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have the position filled as soon as appropriate candidates are identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages long. 

Please note that an enhanced DBS check will be required for this role. 

We look forward to hearing from you! 

Newham Renewal Programme is committed to building a diverse and inclusive workforce. We encourage applications from all qualified individuals, regardless of background.

Are you a skilled communicator with a passion for customer service, an attention to detail, and an ability to support teams to deliver amazing results?  Are you looking for a role that makes a tangible difference to the lives of others in an environment where you can personally grow and succeed?

At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.

Due to an internal promotion, we’re now looking for an ambitious, passionate and confident individual to join our growing Philanthropy and Partnerships (P&P) team as our new Partnerships Executive.  An integral role, you will provide operational, administrative, and account management and customer service support to your P&P colleagues to help build and maintain long-term relationships with some of the region’s leading organisations, business leaders, and charitable trusts.

To be successful in this role you will:

• Have previous experience in a busy sales, fundraising, or customer facing role
• Experience of providing exceptional customer service to internal and external customers
• Excellent verbal and non-verbal communication skills, both face to face and over the phone
• Strong written communication skills, including in emails and the creation of materials
• Excellent time management skills with the ability to balance multiple demands and priorities 
• Friendly, approachable and empathetic to others needs
• Be self-motivated, independent, and target-driven
• Be a driver with a full clean driving license, and own a car preferable

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.

The closing date for return of applications is 8th September 2024 . Interviews will be held in Birmingham on Tuesday 17th September.

The Assistant Chief Operating Officer will support the Chief Operating Officer in their duties, principally in assisting with administration of the revised governance introduced as part of the Cathedrals Measure, as well as emerging requirements in Safeguarding and Net Zero.

Job Title – Solicitor (Community Care and Public Law Team, 3 years+ PQE)

Contract - Permanent

Hours - 35 hours per week (however part-time and flexible working will be considered subject to operational need and pay prorated accordingly)

Salary – Starting from £33,000 per annum, dependent on experience and supervisory responsibilities. The post holder will also benefit from eligibility for our bonus scheme.

Location - Coram Campus, Bloomsbury, London & remote working

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CCLC

Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights championing access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation in child and family law, education law, community care law and asylum and immigration law.

Part of Coram’s growing Children’s Rights Centre, CCLC is co-located with Coram Voice, the specialist provider of advocacy services for young people in and leaving the care system, in the new Queen Elizabeth II Centre at the heart of our historic campus in Bloomsbury.

About the role

CCLC is currently looking to recruit an exceptional solicitor to join our experienced, dedicated, and friendly team.

We are looking for a committed and passionate solicitor with good knowledge of community care and public law, current policies and legal aid. The successful applicant will be supported by a close team of colleagues within CCLC’s Legal Practice Unit, and provided with significant opportunities for learning and personal development.

The successful applicant will have solid experience of running a diverse community care/public law claimant case load and will demonstrate a solid commitment to upholding the rights of vulnerable children and young people.

This is an exciting opportunity for someone with a keen interest in upholding the rights of vulnerable children and young people who is seeking to progress their legal aid career in the charity sector. Our lawyers benefit from a good work-life balance and realistic financial and chargeable hour targets. We also offer considerable flexibility as to the type of cases that our lawyers take on provided that the cases fall within our general remit (children and young people up to the age of 25, and families). The role can be split between working from home/office-based with flexibility as to the balance between the two.

Our community care and public law team work closely with colleagues in other teams in the Legal Practice Unit (immigration, family and education law), as well as with other departments within the Coram group, including Coram Voice and the Migrant Children’s Project. As well as conducting casework for individuals, our community care and public law team is involved in strategic litigation for the wider benefit of children, young people and families, and is actively involved in policy issues impacting our client base.

Flexible working arrangements, including part-time hours will be considered subject to operational needs.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 16th September 2024 23:59 (however, we reserve the right to close this recruitment early in the event of finding a suitable candidate)

Interview date: w/c 23rd September 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Post: Community Engagement & Networking Manager

Contract: Full-time, permanent, subject to funding

Salary: £34,500 per-annum

Accountable to: CEO

Savera UK is recruiting for the role of Community Engagement & Networking Manager. This post will have the overall responsibilities for managing all aspects of the community engagement and networking project, this will include engagement with specific communities, recruitment and management of staff and volunteers. This post is also responsible for networking and building relationships with business and agencies to develop collaboration opportunities, facilitating community fundraising through engagement and events and for developing and implementing strategies to enhance Savera UK’s community engagement, building relationships and creating a positive and inclusive environment.

An occupational requirement under Schedule 9 (part 1) of the Equality Act 2010, the post holder must be female under the Sex Discrimination Act, 1975 Part 7 to meet the needs of the majority of our service users.

How to apply

Full Job Description and Person Specification can be found on the Savera UK website 

Savera UK will consider applications from candidates who have comparable qualifications and experience for the role advertised. Please send a CV and covering letter, outlining your suitability for the post, and complete the equal opportunities monitoring form.

Applications that don’t include a covering letter, as specified, will be automatically rejected.

Following receiving your CV and covering letter, Savera UK may ask you to complete a further application form, to help us gather further information. Ensure your covering letter clearly relates to the essential specification required for the role, alongside any other details relevant to the job description.

Closing date for applications: 5pm on 3rd September 2024

The recruitment process will be in two stages. If you are shortlisted, Savera UK will be in contact to arrange an informal 20-minute chat about the role and your interest in it. Savera UK will then invite candidates who progress to the second stage to an in-person interview, which will comprise competency questions and a task on which they will be asked to present back to the interview panel. Candidates will be provided with information for the task, which will be sent ahead of the interview.

In-person interviews are expected to take place in w/c 23rd September 2024. Please inform Savera UK, when you apply, if there are any dates in that week or the following week that you can/cannot attend.

All applications will be treated in strictest confidence.

Job Type: Full-time

Pay: £34,500.00 per year

Fundraising Lead  (Part-time, fixed-term contract)

Peers for the Planet (P4P) is the House of Lords cross-party climate and biodiversity action group bringing together over 160 members of the Lords to put climate change and biodiversity loss at the top of the political agenda. Since our launch in 2020 we’ve seen exciting momentum, building cross-party collaboration and winning world-leading legislative changes to  embed climate and nature requirements in areas as diverse as financial markets, pensions, energy, health, skills, R&D, built environment and much more.

A combination of seed funding and subsequent grants has enabled the organisation to flourish. Following a successful start-up phase, P4P is established as a valued, trusted and highly effective specialist in the climate policy landscape. Fundraising to support and sustain our objectives for the future is a top priority over the coming year.

Role Profile

We are excited to recruit an experienced fundraiser who will work closely with our Director and our Board of senior Parliamentarians in the House of Lords to meet our ambitious targets. This is our first dedicated fundraising role and is an opportunity for a fundraising specialist with considerable experience of managing relationships with funders and bringing in new funding partners. This could have been as a fundraising manager in a larger institution or as a Director or Head of Fundraising.

Our annual budget is around £700k a year, and the single key priority is to find someone who can help manage the relationships we have with 5-10 existing funders, and research, engage and bring in 5–10 additional funders as part of a funding portfolio, which may include high net worth individuals. We will prioritise those applicants with direct experience of finding and engaging new high value donors/granters. Whilst we welcome interest from candidates with a climate fundraising background, we would also strongly encourage applications from well-connected, dynamic fundraising experts with a strong track record of securing grants and donations in other fields.

This is a critical role for us to help realise a sustainable future for a unique organisation which punches above its weight in impact and which offers a flexible and warm working culture. The position is being offered on an initial 9 month contract but if we can find someone able to deliver on key objectives, we have every intention of extending the role and cementing it into our leadership team.

Our fundraising lead will have an exceptional track record of securing grants and in developing and operationalising funding strategies. You will be able to think both creatively and strategically, navigating the funder landscape with intelligence and confidence, and will drive fundraising activity forward and coordinate all the necessary processes and systems to enable this to happen effectively and efficiently. You will be a resourceful do-er, using your funder knowledge, financial acumen and communications skills to work both independently and in collaboration with our talented and supportive team. The role will cover:

Fundraising priorities:

• Develop/operationalise a fundraising strategy, leveraging the best return on investment of fundraising activity for the organisation and, where necessary, diversifying funding sources
• Along with the Director and Board, hold responsibility for meeting fundraising targets, including securing a mix of new grants/donors at the £10k-£250k+ level.
• Craft and coordinate compelling funding bids, drawing on the expertise of staff

Managing funder engagement:

• Coordinate a programme of engagement and internal systems/processes needed to nurture and steward a range of current and potential funder/donor relationships
• Work closely with the Board and staff to understand and build on pre-existing relationships with donors, Trustees and senior leaders at relevant trusts and foundations
• Undertake prospect research to identify new potential funders
• Deepen existing connections with the broader fundraising community, both within the climate/nature funders community but also in related/overlapping sectors
• Work with the Policy and Communications Lead to ensure that P4P’s organisational comms are compelling and meaningful for a broad spectrum of potential grant makers or donors
• Organise fundraising events

Insight & opportunity:

• Maintain latest insights on trends and issues, as well as on specific grant opportunities and other potential income streams, both in the climate funding sector and related/overlapping policy areas (health, finance, science, skills etc)
• Develop and maintain a thorough understanding of the opportunities for P4P to drive positive change for climate and nature in order to identify new funding opportunities

Operations & finance:

• In collaboration with our Finance and Operations Manager, develop and maintain a thorough understanding of organisational budgets, funding gaps, resourcing requirements, and income targets in the short, medium and long term
• Coordinate reporting and monitoring for all grants and lead on maintaining our funder database
• Set up and lead the preparation (e.g. briefings) for meetings with current and potential funders, and ensure timely follow up
• Lead internal fundraising meetings with relevant colleagues/directors to support development, implementation and evaluation of our fundraising plans
• Take responsibility for internal training to embed fundraising skills across the team

Skills and experience

• Long-term experience of developing and delivering fundraising strategies and functions with an established track record of meeting fundraising goals
• Good knowledge of the funding landscape across a range of geographies and sectors, which may include climate and nature but also other subject fields that may intersect with or complement these
• Exceptional writing, editing and presentation skills; able to communicate with precision and in an engaging style
• Evidence of analytical skills and ability to think innovatively and creatively about funding opportunities, within political and other restraints
• Strong relationship and influencing skills, with evidence of ability to persuade and negotiate at a senior level
• Evidence of ability to respond with energy and speed to new and unexpected opportunities
• Strong understanding of fundraising regulation, governance and compliance, and of diverse giving models
• Strong process, planning, database management, budget and monitoring skills
• Commitment to P4P’s mission and to using your skillset for the good of people and planet

Experience: Min.7 years+ relevant experience

Salary: circa. £70,000 p.a. FTE, dependent on experience 

Start Date: Asap (negotiable)

Equality, diversity and inclusion: We are committed to providing equal opportunities for everyone, regardless of their background, and we believe that we will be stronger and more effective as an organisation if our team represents a variety of backgrounds, perspectives and skillsets. We acknowledge that the environment sector is among the least diverse in the UK and we particularly welcome applications from candidates with protected characteristics. We want job applicants to have a positive experience and are keen to draw out the best in everyone.  For those experiencing challenging financial circumstances, we can reimburse applicants' travel expenses for in-person interviews.

Contract: Fixed term 9 months (potential to extend) working 2-3 days per week (open to negotiation). The successful candidate will need to spend some time in Westminster but we strive to support our staff to work from different locations and regions.

This Grade 6 rated post will support the systems which ensure that Alumni & Development deliver successful fundraising by providing efficient and accurate prospect research support to the fundraising team. Daily tasks will include identifying, researching and rating high net worth individuals and organisations, identifying event speakers, guests and award nominees. The post-holder will also have responsibility for prospect pool management and supporting the research needs of the fundraisers, and wider University for writing prospect profiles, event briefings and due diligence reports, while keeping the database up to date.

With strong investigative and research skills, and excellent verbal and written communication skills, you will be a self-motivated, flexible, team player with a methodical approach to work tasks, excellent data entry, accuracy, time management and communication skills.  Knowledge of the fundraising environment and The Raiser’s Edge would be an advantage.