Head of learning and development jobs in south tottenham, greater london

Are you a dynamic leader with a passion for delivering high-quality testing solutions? Join us as a Portfolio Delivery Test Lead and drive excellence in our testing processes!

�� Location: Hybrid/remote (expectation to travel to key national sites as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

• Starting from £46,434.55 - £51,078.01 for base locations outside of London, dependant on experience and location
• Starting from £51,078.01 - £56,185.81 for base locations inside of London, dependent on experience and location

What is a Portfolio Delivery Test Lead?

As Portfolio Delivery Test Lead (a new role to MSIUK) you will oversee testing and lead the UAT (User Acceptance Testing) for all new MSI UK system deployments, responsible for planning, executing, and overseeing UAT to ensure that the solution meets business requirements and is ready for deployment.

You will work closely with the Project Managers, Products team, Business Intelligence team, Digital, IT teams, Governance, Contact Centre, Clinical colleagues and Operations, Clinical Safety, UK Learning & Development team, Global Information Services and all colleagues across the business

The objective of this role is to ensure any DDaT deployment to the business is fit for purpose, fully tested and accepted by the business to improve the client journey with MSI UK, on small pathway changes to larger projects alongside process improvements to enhance the client experience and overall business.  The role will support other teams in DDaT such as test and release or regression testing with the Product team.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

• Design and implement fit-for-purpose UAT frameworks aligned with business goals.
• Create detailed test plans, cases, and criteria to reflect business requirements.
• Manage a test environment mirroring production, including representative test data.
• Define UAT timelines and milestones to keep projects on track.
• Collaborate with users to create actionable test scripts and scenarios.
• Lead testing, track progress, and manage defects with prioritisation and retesting.
• Ensure testing rigor, support methodology development, and oversee collection of test evidence.

What we’re looking for:

• Previous experience as a Test Lead, managing UAT processes, including test plans, cases, and scripts.
• Proven ability to use, manage, and suggest automated testing tools.
• Strong analytical and problem-solving skills, with the ability to simplify complex use cases.
• Excellent communication and interpersonal skills, capable of explaining technical concepts clearly to end-users and non-IT staff.
• Solid understanding of risk and issue mitigation, with the ability to escalate when necessary.
• Ability to build and maintain effective relationships with internal and external stakeholders.
• Strong technical and strategic thinking skills, able to work efficiently in a fast-paced environment.
• Deep understanding of the agile product development lifecycle, including product strategy, story writing, requirements definition, backlog prioritisation, development, QA, and launch.
• Familiarity with the current and emerging digital and technological landscape, and how it aligns with organisational goals.
• Willingness to work outside core hours (including weekends) and travel as needed.

Partnerships Engagement Coordinator

Job Description

Job Title: Partnerships Engagement Coordinator (Inspiring the Future)

Reports to: Partnerships Manager

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB. The role is open to hybrid working but the candidate would be expected to be in the office one day per week

Purpose: This is a fantastic opportunity to take on a newly created post in the role of Partnerships Engagement Coordinator for Education and Employers on the internationally recognised Inspiring the Future programme. The Charity aims to ensure that all young people have the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential.

This key post is part of the Partnerships Team with responsibility for supporting the team to deliver various showcase virtual and face-to-face events and activities involving a diverse range of volunteers from the world of work. The role is rewarding and varied and will include supporting delivery of funded partnerships and general administrative support. 

Remuneration: £24-25k per annum

Additional Terms: 30 days paid holiday, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days – pro rata in accordance with the length of contract. Additional family friendly benefits including enhancements to Statutory Payments.

Appointment Terms: Permanent and full time

Job Purpose:

Reporting to the Partnerships Manager and working closely with colleagues in the Partnerships Team, the Partnerships Engagement Coordinator is responsible for working closely with volunteers and school staff to support successful delivery of interactive activities aimed at schools and young people under key funded projects for the charity’s Inspiring the Future and Primary Futures programmes. These programmes leverage technology to raise the aspirations and broaden the horizons of children and young people by connecting them to a huge range of volunteers from the world of work via career related learning activities.

The Partnerships team are responsible for relationship management of the key corporate and charity partners for the charity’s Inspiring the Future and Primary Futures programmes. Partners cover a range of sectors and employment areas and our employer partnerships provide partners employees with the opportunity to engage with schools, and reach many children and young people across the UK, both virtually and in-person.

This role will be split between supporting organisation of activities related to our corporate partners and delivering activities to schools across parts of the country. There is opportunity to interface directly with children and young people from both secondary and primary schools. through facilitating virtual and in person interactive activities with volunteers.

Education and Employers is a small charity working at a rapid pace to bring about change. This is a dynamic role for someone looking to gain a breadth of experience in the charity sector and keen to learn about the education sector and career-related learning, social mobility and volunteer engagement.  We are looking for someone passionate about motivating and inspiring children who relishes working with a range of stakeholders to create impactful activities.

The Engagement Coordinator will work closely with the Partnerships Manager, Partnership Events Lead and wider Inspiring the Future team. This role will work on partnerships including but are not limited to the Department for Transport’s Inspiring Aviation Campaign, Maritime UK Ambassadors, and events associated with employer partnerships such as Bank of America, Tritax Big Box, Queen Elizabeth Scholarship Trust and others.

Exact brief to be finalised with the successful candidate but the role will be expected to:

• Providing administrative support across the team, including record-keeping, responding to incoming enquiries, data entry, meeting minute-taking, scheduling, event coordination, etc
• Monitoring new event registrations from schools and sending welcome emails, keeping this up to date with the latest opportunities and messaging for schools
• Supporting the engagement of employers and volunteers in special activities within funded projects.
• Tracking and reporting back to Partnership Manager and Events Lead on delivery against agreed targets
• Using Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
• Recruiting and engaging schools according to the geographic or sector focus of a funded partnership
• Setting up virtual and face-to-face activities including school liaison, securing volunteers, organising events via the Inspiring the Future system and hosting on tech platforms (Zoom, MS Teams etc)
• Facilitating interactive virtual and face to face activities to connect pupils with volunteers through themed sessions, Q&A or job guessing-game format.
• Supporting and co-hosting teacher training sessions, staff meetings and info webinars to promote Inspiring the Future and encourage engagement and independent usage of the platform.
• Supporting the development of educational resources that provide insight into the world of work and different sectors
• Support the collection of feedback and data after each event to measure impact
  • Managing the enquiries inbox and/or switchboard phone number, responding to enquiries from schools and volunteers about the charity’s work and programmes and how to sign up
• Other ad hoc tasks to support the team as needed, such as administration of school competitions, etc

We are looking for an agile worker, capable of absorbing key information quickly, as well as handle a voluminous workload. The successful candidate will be passionate about supporting young people to realise their potential and understand the power of volunteering. Education and Employers is a small charity working at a rapid pace to bring about change and the ideal candidate will be a self-starter with strong communication skills, able to absorb key information quickly and work well with a small team in a dynamic working environment. 

Person specification:

Skills/ Knowledge/ Expertise

Essential

• Minimum one year’s experience in a customer service, school engagement or school-based role
• Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher level
• Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
• Strong organisational and administrative skills including close attention to detail and effective time management 
• Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
• Good level of education, demonstrating capability in producing written content to a high standard.
• Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
• Good working knowledge and practical application of Microsoft Office tools

Desirable

• Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
• Experience in virtual facilitation with children and young people
• Experience of project management and delivery
• Experience of client relationships management (CRM) databases, in particular Salesforce
• Experience of marketing to schools
• Experience of working in a small team
• Experience of working with volunteers
• Understanding of safeguarding, risk management and data protection
• Comfort and confidence in working with data to inform actions

Personal Attributes

• Uphold our charity’s values - Inspiring, Inclusive, Innovative, Impactful, Integrity
• Flexible – responsive to changing operational context and new opportunities
• Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
• Able to undertake some occasional work in the evenings and at weekends
• Able to travel in the UK if required

Application process

The Education and Employers charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds. 

The closing date for applications is 9am on Tuesday 29th April and interviews will take place in the week of the 5th May. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.

Please send a covering letter setting out your interest in and suitability for the role and a CV.

Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa. 

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement. 

About the Education and Employers charity

Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.

Nearly 85,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 3.5 million interactions between young people and volunteers from the world of work have already taken place.

The charity runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement.

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.

This role is a new post within our Fundraising and Communications team and an exciting opportunity to shape a growing area of our work. The successful candidate will have some experience of working on a range of events, ideally challenge and sports fundraising, including tasks such as participant recruitment, tracking income, contributing to supporter journeys and assisting with event day activities.

Doctors of the World UK (DoTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, 6,000 volunteers and 5,000 employees. We deliver both emergency and planned medical support, staying to support people in need of healthcare for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.

In the UK, we deliver our own domestic programme supporting people excluded from healthcare in the UK, including people seeking asylum and those who are homeless. Across our network we have projects ongoing in countries ranging from emergency responses in Gaza and Ukraine through to development work in Sierra Leone and Myanmar.

This role plays a part in our fundraising and communications team helping us to meet our fundraising targets and drive growth in both our responsive and strategic communications.

Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.

Application deadline Sunday 25th May 2300hrs.

Interviews week commencing Monday 9th June

Applications should include CV and cover letter (mandatory).

Due to a recent restructure within the organisation, BVSC are seeking a Community Connect Wellbeing coordinator, who is passionate about improving health and wellbeing within Bexley.

In this role, you will work within a team to empower residents to access local charities, community groups, and services. Working alongside healthcare professionals and local organisations, you’ll help create personalised action plans, provide ongoing support, and ensure that everyone receives the care and guidance they need.

The Association of Charitable Foundations (ACF) is the leading membership association for foundations and independent grant-makers in the UK. 

Driven by a belief that foundations are a vital source for social good, our purpose is to strengthen trusts and foundations so they can rise to the challenges of our times. We do this through the provision of policy and advocacy, research and information, and a wide-ranging programme of events and learning.

ACF are recruiting for a Finance and Operations Officer to work within our Operations team. You will support the Head of Finance with a range of financial administration including processing and paying invoices, reconciling bank statements, updating our accounting and CRM systems, responding to member queries in relation to payments and invoices, processing expenses and supporting the cash flow forecasting process.   

You will also provide other operations support relating to office management and will support the HR Manager by maintaining annual leave and sickness records, providing administration support for staff onboarding and leaver processes, and updating key documents such as organisational charts and welcome handbooks. 

We are looking for someone process-oriented with excellent attention to detail and administrative skills, with experience of financial administration, proficiency in Excel, and the ability to ensure accurate data entry and reporting. 

As an employer we offer a great range of benefits including generous leave entitlements, flexible working arrangements, an employee assistance programme, free flu vaccine vouchers, season ticket loans and a 10% employer pension contribution. 

JOB DESCRIPTION

 JOB PURPOSE

To provide the administration of ACF’s finance processes. 

To support with other Operations functions including IT, HR, and office management. 

KEY RESULT AREAS/PRINCIPAL DUTIES AND RESPONSIBILITIES 

Finance 

Prepare invoice authorisation and payment process, ensuring invoices and expenses are recorded and approved appropriately, and payments made to suppliers in a timely manner. 

Reconcile bank statements, accounting software, and CRM, to ensure accurate income and expenditure records. 

Administer the corporate credit card scheme to ensure statements and transactions are approved, reconciled and accurate. 

Issue and update membership invoices using CRM. 

Manage outstanding debtor balances to ensure timely receipt of cash for ACF’s income. 

Respond to member and supplier queries regarding invoices and payments. 

Support cashflow management by maintaining a cashflow forecast. 

HR 

Maintain annual leave and sick leave records. 

Support HR manager with onboarding new staff: issuing offer letters, contracts, new starter forms, sending reference requests and arranging IT set up. 

Support HR manager with processing staff leavers: managing leaver checklists, issuing leaver letters, requesting the closure of IT accounts. 

Update ACFs organisational chart and welcome handbook as required. 

Ad hoc HR administration support around peak periods e.g. end of year reviews 

Other 

Support other Operations and Office Management functions as needed, including IT and office equipment, ensuring adequate levels of kitchen and office supplies, managing incoming post, and liaising with suppliers. 

PERSON SPECIFICATION

Essential:

Demonstrable experience of financial administration

Demonstrable experience of using databases and spreadsheets ensuring accurate data entry and quality 

Strong working knowledge of MS Office, particularly MS Excel and ability to report and present data clearly 

Strong IT/systems skills, particularly including Excel and databases

Numerate 

Developed administrative and time management skills 

Excellent attention to detail 

Process-oriented 

Rational, logical thinking 

Organised 

Pro-active 

Flexible 

Discretion in dealing with confidential information 

Desirable

Finance qualification or study 

Experience of using Sage 50 Accounts 

Experience of CRM systems 

Understanding of basic accounting

Understanding of VAT 

Developed analytical ability 

Interviews to be held w/c 12 May, in-person 

The Governance and Risk Officer (GRO) will provide support to the Head of Governance & Risk by providing administrative and organisational support in all areas of governance and risk by implementing and maintaining risk assurance activities, including the corporate risk registers, policy management, contract review and internal audit delivery.

The GRO will aid in the creation of an assurance function to manage governance, risk and adherence to policies and procedures, and will also support with the administration of the charity’s committees, both at executive and trustee level.

• Involved in ensuring the charity is keeping to the highest standards of corporate governance, and identifying, implementing and tracking changes to procedures to help drive improvements.
• Working with colleagues across all levels and areas of the organisation to promote awareness of good governance and assurance practices.
• Providing administrative support to the Head of Governance & Risk and maintain effective working relationships with stakeholders both internal and external.
• Responsible for creating and maintaining various risk assurance logs and registers and engaging with key stakeholders to drive improvements against those logs.
• Undertaking various administrative tasks and assisting the Head of Governance & Risk to maintain a robust forward plan for the risk and assurance function and various trustee sub-committees.

We are looking for.

• You’ll demonstrate strong administration skills, self-motivated and exceptional attention to detail.

• You’ll have outstanding communication (clear and concise in both written and spoken communication) and interpersonal skills to engage with colleagues at all levels.
• You’re enthusiastic about personal learning and growth – willing to undertake training and an ability to learn quickly.
• You’ll demonstrate excellent administration, planning and organisational skills with the ability to prioritise workloads and meet deadlines.
• You’ll be computer literate and competent in MS Office applications, particularly Excel.
• You’ll have ability to review, analyse and interpret data and act upon the findings.

Why the DofE Award?

• The opportunity to work for a successful and dynamic charity that has the development of young people at its heart.
• Access to a generous benefit, including volunteering leave, generous pension scheme and a healthcare cash plan and employee assistance programme.
• The opportunity to collaborate and engage on national projects with colleagues across the whole charity.
• The ability to work flexibly to meet yours and our business needs.

How to apply

If you are excited about the prospect of working for the DofE and believe you have the desired skills and experience to make a real success of this role, then we are keen to hear from you.

 If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

Applications will close on Monday 5th May – Midnight

1st Interviews will take place: WC 12th May (to be held virtually via Teams)

2nd Interview will take place: WC 19th May (to be held virtually via Teams)

​The DofE are committed to safeguarding and promoting the welfare of young people.   All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

Technology Manager

Location: Cheam, Surrey (on-site, flexible working considered)

Salary: £52,000-£54,000 per annum

Hours: Full time – 35 hours per week

Department: IT

Job Type: Full time

Contract Type: Permanent

At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former and retired civil servants get the best support. Join us as we embark on the next phase of our strategy to ensure we can be there when people need us the most.

We are now recruiting for a Technology Manager who will work to support all colleagues across the Charity. Reporting to the Director of Finance and Resources, you will play a key role in ensuring that the Charity’s technology infrastructure gives staff all the support they need to deliver our objectives.

This role manages a small in-house team, as well as overseeing the procurement and management of our IT infrastructure, managing external suppliers, and supporting colleagues in identifying opportunities for continuous technological improvement. A key remit is also to work with the HR team to identify and deliver any technological training needs.

To be successful in this role, you will be experienced in using MS Dynamics, PowerBI and a CRM in a charity context. You will also need to have hands-on experience of managing office networks and an IT helpdesk. You will have managed IT and data systems and Microsoft ecosystems, and you will have broad knowledge of cloud-based systems including Microsoft Azure, InTune and Amazon AWS.

In return, we can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave, and interest free loans for season tickets and our cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 11:59 pm on 27 April. Interviews will be held w/c 5 May. Please let us know in your covering letter if any dates that week would be difficult for you.

The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

You may have experience in the following: IT Manager, Technical Manager, Tech Lead, Technical Project Manager, IT Operations Manager, Technology Lead, Systems Manager, IT Vendor Management, IT Service Integration, IT Infrastructure, Network and Cloud Management and Cybersecurity, etc.

REF-220928

The Volunteer Relationship Manager will play a crucial role in overseeing and optimising the volunteer programme within the College of Paramedics.

With a focus on enhancing volunteer relationships and strengthening organisational capabilities, you will lead strategic initiatives to help to create a positive, productive, and rewarding experience for volunteers while maximising their contribution to our strategic objectives.

The Volunteer Relationship Manager will be required to:

• Recruitment and Onboarding – Develop best practice volunteer recruitment strategies, conduct interviews and volunteer screening and organise required induction sessions
• Volunteer Management – Match volunteers with appropriate roles, coordinate schedules and maintain the volunteer database
• Support and Development – Provide ongoing support to volunteers, identify opportunities for skill development and address any concerns
• Recognition and Retention – Implement volunteer recognition programs and events, developing strategies to improve volunteer retention rates and gather feedback from volunteers to enhance their experience
• Policy and Compliance – Ensuring volunteer activities comply with relevant laws and regulations, develop and updating volunteer policies and conduct risk assessments for volunteer roles
• Reporting and Evaluation – Track volunteer impact and prepare reports to identify effectiveness of the volunteer programme
• Collaboration – Work closely with all departments to integrate volunteers effectively and build relationships with external organisations for potential partnerships
• Diversity, Equity and Belonging
  • Inspire and enable paramedics to participate in the profession within an environment based on safety, collegiality, inclusiveness, mental and physical wellbeing, and innovation
  • Review activities in relation to the role to ensure alignment with the College of Paramedics ‘Belonging and Inclusion’ Strategy 
  • Ensure diversity equity and belonging is an integral aspect of volunteers

Qualifications and/or Knowledge (essential)

• Be educated to degree level or equivalent through experience 
• Knowledge of best practices in volunteering, safeguarding, and inclusion
• Commitment to keeping up to date with best practice in volunteering and ensuring compliance with latest legislation

Experience (essential)

•  Have proven experience in volunteer management and implementation of volunteer programmes
• Have experience of successfully managing a project or team

Experience (desirable)

• Experience of working in the voluntary sector, NHS, or public sector 
• Experience of working in a membership organisation

Aptitude and Abilities (essential)

• Strong ability to recruit, train, and support diverse groups of volunteers
• Have demonstrable and evidenced leadership skills and the ability to enthuse and motivate individuals. 
• Be able to manage a delegated budget and contribute to financial planning and budget setting activity 
• Have the ability to think strategically and to develop and present plans clearly 
• Be able to manage multiple work-streams, conflicting priorities and an ability to meet deadlines 
• Be able to collect and analyse data from IT systems, reports and research to measure volunteer impact
• Have evidence of well developed communication skills (written, verbal and digital) with the ability to 
  engage with a wide range of stakeholders

Values

• Be self-motivated and have personal drive, integrity, and adaptability, with the ability to work flexibly, under pressure and to deadlines, as required
• Be reliable with a high degree of personal integrity, acting with positivity, energy, and compassion to inspire those around them to achieve their full potential
• Flexible attitude to working hours 
• Have a commitment to the aims and ethos of the College of Paramedics, demonstrating a passion and desire to lead positive developments and improvements in volunteer management within the College
• Have personal insight with regards to values and behaviours and the impact on others, with the skills to build relationships and create a shared vision 

Other (important)

• Be eligible to work in the UK
• Be able to work remotely as necessary and be willing to travel as required, to attend meetings or support College events across the UK or attend the College head office in Bridgwater, Somerset

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023

We are looking to recruit a dynamic and results-oriented Senior Digital Acquisition Executive to join our growing Individual Giving Team within Public Fundraising at Prostate Cancer Research. This is a pivotal new role, offering huge potential to shape the future of IG at PCR and capitalise fully on our exciting growth trajectory. 

The last 12 months have seen significant transformation within our IG fundraising, with our regular giving base more than trebling. Building on this momentum, and campaigns such as last year's successful prostate cancer screening petition and our increased campaigning and public relations footprint. We are committed to strong investment in supporter experience and a genuine relationship-based approach to fundraising, ensuring all our supporters feel valued and exceptionally well-cared for. Recent positive media opportunities have further underscored our potential for growth. 

This role will be instrumental in driving continued expansion through digital channels, including paid social and email, with significant scope to identify and implement new, innovative, or novel acquisition strategies. You will be key to growing our supporter base and maximising their lifetime value through engaging digital stewardship and carefully crafted supporter journeys. Lead generation and conversion, cross-selling, and the development and management of these journeys will all be significant aspects of this role. We foster a culture of continuous testing and analysis to drive results, with a commitment to further investment in successful initiatives.

This presents a fantastic opportunity for an ambitious team-player looking to grow their career within a supportive and forward-thinking environment. This role will be line managed by the Head of Individual Giving. 

Key Responsibilities  

Digital Acquisition and Fundraising 

• Develop and implement acquisition campaigns and activity to attract new supporters through social platforms, both paid and unpaid, search engine advertising, and email marketing. As well as novel and innovative platforms and opportunities as identified.

• Analyse metrics and data, reporting on KPI’s, budget and spend, and work to constantly test and optimise campaigns to exceed targets and improve return on advertisement spend / return on investment.

• Ensure regular monitoring of performance across all activities and make necessary adjustments to maximise net income opportunities.

• Analyse and share the results of campaign activity. 

• Support forecasting and budget planning on Digital marketing activities within the IG budget.

• Develop and execute digital campaigns, including where the ultimate conversion is via traditional channels such as telephone or mail, taking an integrated approach, to acquire and convert new supporters. 

• Create and optimise content and digital journeys to maximise conversions and build loyalty. This will include elements of creative fundraising writing, concepting and messaging development, and some visual design development.

• Generate and utilise insight within digital campaigns to improve results.

• Support the organisation in developing the website to be optimised for fundraising, make recommendations to improve performance, optimise content and landing pages, recommend and make the most of on-site technologies and plugins that can help drive our performance. 

• Stay abreast of emerging digital trends and technologies, ensuring our online fundraising efforts remain innovative and effective. 

Stewardship and Supporter Experience 

• Maintain a good level of understanding of our supporters' behaviours and motivations to create and implement stewardship content and journeys, feedback and respond to queries and enquiries relevant to IG activity.

• Work with the team to ensure all supporters are thanked and updated in an appropriate and timely manner and all interactions and activities are in line with our supporter promise. 

• Ensure supporter journeys are segmented and personalised wherever possible.

• Cultivate deeper engagement with supporters beyond transactional interactions, exploring opportunities for meaningful dialogue, feedback mechanisms, and a sense of community. 

• Develop and deliver personalised relationship-building communications and initiatives that recognise supporter loyalty and deepen their connection to the impact of their support. 

• Work with the wider PCR team to maximise opportunities for fundraising and patient impact including via cross selling with different audiences.

• Develop engaging supporter communications and assets for all channels, for example email headers, landing pages, social ads – which drive action and deepen engagement with the cause.

Collaboration and Development  

• Work with Agile principles in mind, together with the IG Team and collaborating colleagues across the organisation, to plan and deliver high quality work.

• Build key relationships across teams within and outside Public Fundraising to achieve successful fundraising outcomes, improving both supporter & patient perceptions of PCR.

• As required, represent PCR externally, promoting our work and building long-term relationships with stakeholders and supporters. 

• Build strong relationships with partners, freelancers and consultants, agencies, and suppliers as needed to support the delivery of individual giving activity.

• Maintain curiosity and a desire for learning and professional development, be responsible for developing your skillset and knowledge to improve in the role and further PCR’s mission.

Database and Compliance 

• Hold a good working knowledge of key aspects of data protection law including GDPR and PECR, and the Fundraising Code of Practice.

• Work with our tools and seek to improve knowledge and use of these, including but not limited to Access CRM, Fundraise Up, Google Analytics 4 (G4A) and MailChimp.

• Adhere to all PCR policies and abide by the code of conduct and other related guidance in the PCR Staff Handbook. 

Skills and Competencies 

Our ideal candidate would have the following: 

• Proven experience in digital acquisition for charity or social cause, or in paid digital marketing or advertising in commercial roles. With demonstrable campaign management experience and expertise setting up and managing campaigns in Meta business suite, Google paid advertising and email marketing.

• Evidence of leading successful digital / integrated digital campaigns leading to significant sales/income/lead generation. 

• The ability to monitor and manage income and expenditure against targets as well as forecast and report on digital campaigns across all channels. 

• Knowledge and experience of trends and dynamics in digital fundraising (ideally), including audience identification and optimisation strategies including with new technologies like AI tools. 

• Experience and a track record of working on landing page optimisation and on-site conversion funnel improvements.

• A good understanding of individual giving best practices, trends, and regulatory requirements.

• The ability to motivate and inspire audiences through content and creative writing and storytelling for digital channels.

• Experience moderating digital campaigns or working with others to do so (knowledge of issues and best practice) and providing excellent supporter/customer support as needed.

• A strong desire to provide excellent supporter experience and customer journeys to everyone who encounters our campaigns and communications or who gets in touch with us directly.

• A collaborative and innovative mindset with a desire to test, learn and work with stakeholders cross-functionally including internal stakeholders and external consultants or agencies, to develop new activities and campaigns, and achieve strategic goals. 

• A good communicator and team player, with a willingness to pitch in and support the goals of the team and wider organisation as a whole.

• Experience working within Agile project management would be beneficial. 

• Experience collecting content from patients, beneficiaries, or key subject matter experts in the form of written interviews, photos and/or video, and developing this into marketing assets would be desirable. 

• A strong belief in the work we do at PCR, and a demonstrable desire to improve outcomes for patients through our work in fundraising. 

• Good knowledge of WordPress website optimisation and plugins or strong desire to learn. 

How to apply?  

Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.  

There will be a two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.  

Do you want to be part of the team in a charity that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?

Our mission at St. Hilda’s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives. 

Located in Tower Hamlets, we welcome people of all ages to our large, friendly community centre in Shoreditch where we offer a wide range of activities promoting wellbeing and social connections. Our services include sensory play for Under-5’s, youth programmes, wellbeing activities for those experiencing mental health issues, bilingual advice, and activities to reduce social isolation and enhance physical and mental wellbeing for older people. We also run a day centre in Shadwell, where we care for elders from the Bangladeshi and other communities. 

We employ over 40 staff and engage about 65 volunteers each year. In a recent survey of our staff, more than three-quarters reported St Hilda's as a great place to work, and this role will help embed best practice relating to employment and volunteering to ensure we can build upon this positivity. The postholder will work closely with our Senior Leadership Team and the Board, including a Trustee who has several decades experience as a HR manager and consultant. The role would highly suit someone in the early stages of their career in HR wishing to expand upon their experience or, alternatively, someone with a career in HR behind them, looking for a change of scene and to get involved in a mission driven charity. 

The postholder will provide support and guidance on HR matters to all staff and managers, helping to foster a positive and inclusive workplace culture. Our newly refreshed strategic priorities include a commitment to increasing volunteer participation within the charity’s work, and the postholder will play a key role in implementing this priority by improving our procedures and enhancing our capacity.     

This job is for you, if you: 

• Have at least 2 years’ experience in HR administration and practice, ideally within the charity sector.
• A good working knowledge of employment legislation and best practice in people management. 
• The ability and passion to drive forward an agenda around staff and volunteer engagement and wellbeing. 
• Ability to write organisational policies.
• Demonstrable knowledge of best practice around volunteer management, or the ability to learn quickly. 

Benefits include flexible working arrangements including the option to split your time approximately half-and-half between the office and home, 25 days annual leave, and access to an Employee Assistance Programme.

Closing date for applications: Monday 28th April at 23:59

Interviews will be held in the week commencing 5th May.

St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.

The Senior Advice & Information Officer will play a vital role in supervising and delivering expert organisational advice and support services. The role involves providing essential guidance to u3as ensuring they operate smoothly and comply with best practice. The postholder will manage complex queries, lead information sessions and events and guide a dedicated team of staff and volunteers, significantly contributing to the effectiveness, growth and continued success of the u3a movement.

About the roles:

Camden’s Integrated Drug and Alcohol service is offering an incredible opportunity for individuals with lived experience of homelessness and/or substance use to join a pioneering team supporting others in their recovery journey. With one year of funding secured, we are seeking two passionate and dynamic individuals to take on specialist roles, based at both treatment sites and within Camden hostels. These roles will also involve working alongside the In-reach team and the Specialist Women’s team, allowing you to make a tangible impact on the lives of clients by helping to shape and enhance services for those who need them most. You will be a familiar, trusted face, guiding clients through their recovery journey, empowering them to access treatment and overcome barriers, while contributing your own insights to ensure services are truly supportive and accessible.

In these roles, you will have the opportunity to develop your skills in trauma informed interventions, working alongside expert practitioners to transform how clients experience treatment. The focus is on creating safe, welcoming spaces for individuals to seek help without fear of further harm or trauma, while also engaging in meaningful activities that inspire positive change in their lives. You will be pivotal in supporting Camden’s hostel pathway clients, helping them not only access treatment but also discover the strength within themselves to rebuild their lives. This role offers an exciting, empowering career development opportunity to make a real difference, leveraging your lived experience to guide others, and to grow within a supportive, developmental environment at SHP.

For occupational requirement reasons, one of the two roles advertised will be protected for female only applicants (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• An individual with a lived experience of substance misuse as well as experience of accessing Treatment and Recovery services.
• An understanding of the principles of planned support and working with vulnerable people.
• An understanding of the principles underlying a quality and customer focussed service with the proven ability to empower service users.
• The ability to be self-motivating, work under pressure and manage time effectively, prioritising different areas of work according to need.
• Willingness to work flexibly in response to changing organisational requirements and work outside of office hours on occasion.
• Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 11th May at midnight

Interview Date: Wednesday 21st and Thursday 22nd May at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed for the successful applicant. 

We are currently looking for dedicated Immigration Advisers (IAA Level 2) to join our growing team to provide immigration advice and casework to destitute migrants. We will be recruiting on a rolling basis for a number of upcoming roles, one of which is a woman only role, so we welcome applications from women. Please do get in touch if you would like to discuss this further.

Praxis Community Projects is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We provide legal advice and a range of welfare support including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.

The ideal candidates will have an in-depth knowledge of immigration and asylum law, as well as have a good understanding of the challenges faced by migrants with NRPF and those at risk of homelessness. They will be able to step immediately into a busy advice environment that includes independent outreach.

At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

Praxis is an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

Please see our website to find out more about our work.

Our Attractive Benefits Package Includes 

· A 35 hour working week including flexible working hours

· A hybrid work model 

· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· You can buy up to 5 days annual leave each year 

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute 

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.

For further details, please contact Maria Iglesias Head of Operations and Business Development

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.

Interviews: Offered on a rolling basis

Start date: Ranging from immediate to TBD.

Prospectus are excited to be working with our client to help them recruit for a Direct Marketing Manager (Acquisition) to join their team. The group is a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies.

Since it was founded in 1963, the organisation has run over 78 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world.

This role is offered on a permanent contract basis paying a salary of £40,560 per annum with flexible hybrid working arrangements available at their London office.

The Direct Marketing Manager (Acquisition) is responsible for delivering key direct marketing activities during appeals for major disasters or emergencies. The post holder will work closely with the Head of Public Fundraising and relevant staff to develop and deliver direct marketing in appeals. They will work with the Public Fundraising team to utilise a large database of supporters for communication by email, SMS, and direct mail. They will identify new fundraising channels and ideas for increasing the impact of income generation. The post holder will also lead the benchmarking process of Member Agency fundraising performance following each appeal Period of Joint Action (PJA).

They are looking for someone with demonstrable direct marketing experience with a focus on high volume donor acquisition. They are looking for a candidate with a demonstrable experience of direct marketing techniques such as direct mail, email and SMS. They are looking for someone with a demonstrable track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income. The ideal candidate will have excellent knowledge of direct marketing initiatives in an International Development context and experience of working within the international sector.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.