Head Of It Service Delivery Jobs in Home Based
Join Our Team as a Fundraising Coordinator
Location:
Leatherhead, Surrey
Salary:
£25,500 per annum (pro-rata) plus benefits
Hours:
37.5 Hours (full time) or 30 hours (part time) per week
Contract:
Full time or Part-time, Permanent
Driving Requirement:
A valid full UK manual driving license is essential.
Essential Criteria
To be considered for this position, you will demonstrate exposure to two of the following areas of expertise:
- Fundraising Supporter Care
- Working within a fundraising team
- General charity administration
- Legacy administration
- Community fundraising events and activities
- Good written and verbal communication
- Ability to build strong and effective relationships
About You
Are you someone who truly enjoys delivering excellent customer service and building strong, loyal relationships with charity supporters?
We are seeking an experienced fundraising coordinator who can deliver timely and efficient support to the fundraising, engagement and volunteering teams. You will demonstrate an eye for detail, a positive and friendly manner, as well as innovative ways to ensure an exceptional supporter experience.
What will you be doing?
As a Fundraising Coordinator, you'll be the charity’s expert in supporter care, managing donor enquiries and processing of financial gifts (whether online, over the phone or by post). You’ll oversee a varied and interesting workload from supporting the department with general administration duties and carrying out legacy administration, to supporting with fundraising events/activities and writing engaging thank you letters.
About Us
Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!
We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.
SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.
Safer Recruitment
SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:
- A criminal background check through the Disclosure and Barring Service (where appropriate).
- Documentary evidence to confirm your identity, current address, and the right to work in the UK.
- Health Declaration to ensure that you are medically suitable for the role you have been offered.
- References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.
These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
We actively seek to attract and retain talent from diverse backgrounds, recognising that a wide range of perspectives strengthen our teams. In exceptional circumstances, the role is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
SeeAbility encourages applications from individuals of all identities, including those from underrepresented groups and those with a disability. We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated their opinion valued.
Why work for us?
At SeeAbility, we value your growth and well-being just as much as the support you provide, we can offer you:
- Comprehensive Training: Start with an extensive induction and continue developing your skills with face-to-face training, e-learning, and ongoing support.
- Career Progression: We support your ambitions, offering opportunities to achieve professional qualifications (Care Certificate, QCF levels 2-5).
- Recognition & Rewards: From excellence awards to long service recognition, your hard work won’t go unnoticed.
- Work-Life Balance: Enjoy up to 36 days of holiday with long service, flexible working options, and time off for life events.
- Financial Benefits: Discounts, cashback, pension schemes, and more, to help your money go further.
- Wellbeing Support: Access to a 24/7 employee assistance program, life assurance and sick pay.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
The client requests no contact from agencies or media sales.
The Prince’s Trust in London is currently going through an exciting period of development. We have ambitions to grow our offer to young people across the themes of Personal Development, Education, Employment and Enterprise. To help us on this journey, we are looking for a passionate and driven individual to join our Management Team, to lead and motivate our team of Youth Development Leads.
As part of the Management Team, you will be responsible for overseeing the delivery of our foundation programmes. Working collaboratively to develop and implement our delivery plan and ensure we meet targets. As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.
As one of our Delivery Managers, you need to have:
- Excellent interpersonal skills
- Strong planning and organisational skills
- Effective data analysis skills
- A track record of operational management
The Delivery Manager role is multi-faceted, and we are looking for an individual with a broad skill set. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with My Life Films to recruit for a Head of Marketing and Communications to join their small team in a critical role.
An award winning charity, My Life Films uses film and TV to enrich and support the lives of people affected by dementia. Known for their life story film service and for My Life TV, a specialist on demand streaming service with curated content designed to improve wellbeing, the organisation's programming is designed to enable people living with dementia to feel stimulated and connected to the world, improving their mental health and supporting their essential care.
As Head of Marketing and Communications you will lead marketing activity across the organisation as a whole, with a particular focus on helping to significantly scale up awareness, reach and impact of My Life TV in professional care settings.
Head of Marketing and Communications
Contract: Two year fixed term contract
Hours: The role is offered on a full time (37.5 hours per week) or four day a week basis with flexible working patterns also considered
Salary: £40,000 to £42,000 per annum
Location: Hybrid - the role is home based with two days per week in the London office (currently in Richmond but will be moving to Central London in January 2025)
Closing date for applications: Applications are being considered on an ongoing basis
Specifically designed to support the cognitive needs of people living with dementia, My Life TV can be used by individuals and their families at home as well as in care homes. As Head of Marketing, you will lead on the implementation of marketing strategies that contribute to Care Home-facing activity as well as broader strategic plans. With ambitious growth targets, marketing activity will be focused around increasing channel subscribers and building long-term relationships with care homes.
Main responsibilities within the role will include:
· Creating a well-defined and focused marketing plan to enable the effective delivery of organisational vision and strategy for growth
· Effectively implementing all marketing activities, with a particular focus on executing B2B campaigns to encourage growth in care home subscriptions to My Life TV
· Ensuring brand proposition and positioning for My Life TV is clear, consistent and effective
· Oversight of all external communications for the charity, including Press & PR, content creation and management of our social media channels, email marketing, updating and managing our website and all marketing collateral as needed
· Participating in industry events and marketing activities including care home shows, learning events, or conferences
· Working with the Business Development Manager to implement a customer experience journey from lead generation through to the onboarding stage
· Working with the Head of Content to ensure customer service support builds excellent customer relationships, and there is a positive ongoing customer experience
· Working with the Fundraising Lead to ensure communications with funders, corporates and other charity partners is aligned with broader marketing activities
· Ensuring strong identity and brand alignment across the organisation
· Effective management of the marketing budget
· Effectively sourcing and managing freelancers, sub-contractors and other service providers as needed
This role will suit individuals with a blend of skills and experience including the ability to work both strategically and operationally within a small team with an entrepreneurial spirit. We'd love to hear from people with the following skills and experience:
· Multi-disciplinary marketing experience across a range of disciplines e.g. digital marketing, comms & PR, direct marketing etc. You don't have to be an expert in all - but understand how they work together to deliver a strategy
· Experience building a marketing strategy, and implementing the necessary systems and processes to enable its effective delivery
· A strong track record of delivering effective multi-channel campaigns, working to fixed timelines and budgets
· Excellent written and oral communication skills including the ability to write compelling copy for a range of different audiences - the care market, partner organisations in the dementia field, and the wider public
· Strong team player - able to work effectively within a small multi-disciplinary team
· Excellent IT skills, ideally including previous experience using sales CRM software
· Strong people skills, with an ability to relate positively to, and engage with a wide range of people
· Experience working alongside business development teams to make sure the marketing and sales processes are aligned
· Ideally you would have experience working in a B2B context, a start-up environment or in a similar context to the care sector
The team at My Life Films is passionate, empathetic and works with integrity. If that sounds like you, you are encouraged to apply even if your experience doesn't precisely match the job description. The organisation is also open to requests for part-time work and will facilitate this wherever they can.
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We have an exciting opportunity for a permanent Delivery Manager in Liverpool. If you have excellent communication skills, a positive attitude and are a dedicated team player with a youth-led approach this could be perfect for you!
As a member of our Leadership Team, you will be responsible for the successful delivery of our Young People programmes across Liverpool. As part of the management team, you will be responsible for developing and implementing a delivery plan and targets for the Liverpool area. You will lead and inspire your team to deliver effective services, ensuring that every young person engaged progresses along an appropriate pathway of learning, and development. You will demonstrate best practices in services that engage young people, creating a safe and supportive environment that maximizes value for young people and our training and employer partnerships.
This role is perfect for you if you have experience leading services for young people and have a deep passion for making a positive difference. You will have the opportunity to develop our current offer and lead a small dedicated team, fostering a collaborative environment where everyone's potential can flourish.
Key Responsibilities:
- Oversee the delivery of our Young People Programmes, ensuring their successful implementation.
- Lead and motivate your team to provide effective services and support for young people.
- Developed Planning and Organisational Skills with proven commercial acumen
- Contribute to the development of our strategy to empower more young people in Greater Manchester with sustainable outcome opportunities.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Home and Well Adviser
Hours: 20 hours per week (some flexibility)
Salary: £25,000 pro rata
Location: At home with some time in the Petersfield Citizens Advice office (GU32 3HH) and Petersfield Hospital (GU32 3LB)
Responsible to: Head of Advice
Are you passionate about helping vulnerable people – especially those in poor health – access the support they need? If so, this may be the role for you!
Home and Well is a project developed by Citizens Advice Hampshire, in partnership with a range of other agencies, and has been running successfully over the last year. Building on this success, Citizens Advice East Hampshire is looking to recruit an adviser to support vulnerable people at risk of hospitalisation and support for those in the Petersfield Hospital and in the community.
The position of Home and Well Adviser is offered on a fixed-term contract to the end of March 2026 The role is part-time, 20 hours a week with a requirement to attend Petersfield Hospital at least once a week. Training will be provided for the right candidate. As this involves working with vulnerable members of the community, a DBS check will be required.
The role will also support people with Priority Services Registration, providing initial financial assessments, introducing them to utility company payment schemes, giving fuel poverty advice, and related support. You will have excellent communication and IT skills, be able to collate statistics, manage your targets and develop working relationships effectively. Full training will be provided for the right candidate.
Closing Date: 7th October 2024 at 12 noon
Interview Date: to be held on 15th October 2024 in the Bordon Citizens Advice office (GU35 0BS)
Please contact Citizens Advice East Hampshire for an application pack.
Please note that CVs will not be accepted as part of this application
The client requests no contact from agencies or media sales.
This is a new role, and an exciting time to join our well-regarded and high performing team.
You will have a strong background in advocacy and strategic communications at a senior level, with related skills and abilities, and have a good understanding of human rights in the UK, including our everyday rights.
Please read the application pack, and submit a CV together with an application form, detailing how you meet the person specification.
The client requests no contact from agencies or media sales.
30 hours per week, Monday to Thursday
About the job role
We have an exciting opportunity for an Education Centre Assistant in our Training, Education and Development team at St Joseph’s Hospice.
We are looking for someone who has experience in administration and working in a customer service-focused busy environment.
The Training, Education and Development (TED) Team has been established to promote and deliver high-quality evidenced-based education to external stakeholders and internally to Hospice staff, which will help transform the care of people in the communities we serve and beyond. The TED Education Centre staff provide essential support to the rest of the TED Team and are integral to the smooth running and day-to-day operation of the Education Centre and TED service. They work as a team to cover core duties at all times and essential role specific duties during planned and unplanned absences. The team is co-ordinated on a day-to-day basis by the Centre Manager.
About you
You will need:
- Effective communication and interpersonal skills
- Experience of using Microsoft Office
- Experience of working as part of a team and making day-to-day unsupervised decisions
- Experience of working in a customer services environment.
Where you’ll work
St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.
We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
For further information, please contact John Ames, Head of Training, Education and Development.
For more details and to apply, click the apply button to be redirected to our website.
Closing date: 8 October 2024
Interview date: TBC
Royal Holloway Students’ Union (RHSU)
Head of Finance & Resources
Salary: £57,299 - £63,833 per annum
Location: Egham, Surrey – with hybrid/flexible working arrangements
Contract: Permanent – full-time.
Are you a values-driven finance & resources professional looking to play a crucial role in the smooth running and continued development of a busy Students’ Union? We are looking for a driven and experienced finance professional with strategic leadership experience committed to working for a student-led organisation, as we launch a new strategic plan for 2024-2027: Building Community, Leading Change.
About RHSU
We are a thriving student-led organisation, representing 11,500 students at Royal Holloway across our Egham and central London campuses. A registered charity, independent from the University, we are democratic in the way we are governed and all students at the University are automatically members of the SU. Students can access an impressive array of services and facilities including over 160 sports clubs & societies, a student advice service, bars & cafes, a nightclub and our very own pub!
We are committed to building a stronger student voice and advocating for students - leading on research and insight that can positively influence students’ academic and co-curricular student experience, through effective representation locally, regionally and nationally.
With a turnover of around £7 million annually, approximately 50 staff and c300 student staff, RHSU is a busy, fun and interesting place to be!
About the Role
Reporting to the Chief Executive and managing a small team of Finance and HR personnel, the Head of Finance & Resources position is broad in scope. The post holder will be responsible for the development and implementation of RHSU strategy relating to finance, people and culture, governance and digital infrastructure. The post holder will ensure the delivery and resourcing of operating plans, policy and operating procedures to ensure that the Union delivers its strategic objectives across its support services. The position sits on the Senior Leadership team and will be expected to play a key role in the delivery of our 3 new strategic enabling themes: People & Culture, Well Governed & Sustainable and Physical & Digital Infrastructure.
Key responsibilities are centred around, but not limited to:
Strategic Management and Leadership – including supporting the delivery of the Union’s strategic plan, leading on financial planning, overseeing compliance and forming part of a strong Leadership Team with other senior colleagues and Sabbatical Officers.
People Management – including leading on the People & Culture plan, leading on recruitment and embedding a learning & development culture at RHSU.
Financial Management – including creating a culture of strong financial literacy, leading on all budgeting & forecasting, financial controls, the annual external audit and having overall responsibility for the accuracy of financial records, including but not limited to the organisation’s VAT returns, payroll & pensions, fixed asset portfolio and funds.
Service Development & Delivery – including ownership of contract management, cooperation with the University over block grant funding & IT service provision, leading on change projects around digital infrastructure and both internal & external compliance & reporting.
The successful candidate will play an important role in shaping a key department at RHSU, at an exciting time of change.
RHSU offers an excellent benefits package, including a hybrid working policy, 22 days leave (rising to 27) plus up to 7 discretionary days over the festive period, significant professional development opportunities and an impressive selection of financial support tools, rewards and discounts!
Who we’re looking for
We’re looking for an experienced finance professional who is ideally at least part-qualified ACCA, CIMA or ACA. An excellent understanding of charity finance, regulation and governance is required, along with experience of senior level management and leadership in a similar sized organisation.
Skills and experience with developing strategic plans, project/change management and leading on digital infrastructure projects would also be very useful experience to succeed in the role. Strong commercial acumen would be beneficial too -against a backdrop of constantly changing commercial considerations and wider Higher Education sector pressures.
Whilst core finance skills are essential, both at a strategic and operational level – experience in a broader resources role covering HR, IT, governance or compliance would suit this post well. A demonstrable interest and commitment to a values-driven and student-led organisation is also required.
How to apply
Key Dates:
Closing Date: 12pm on Monday 14th October
First Stage Interviews (Remote): Week commencing 21st October
Final Interviews (In-person): Week commencing 4th November
Please click 'Apply’. We will then send the Recruitment Pack, Job Description, and full details of how to apply for the role officially.
For an informal conversation about the role and application process, please contact our recruitment partners, Marble Mayne Recruitment.
RHSU has a genuine commitment to creating a diverse and inclusive workforce, and people with a diverse range of skills, backgrounds and experiences are encouraged to apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen to work with Eldon Housing Association. We are looking for a skilled People and Resources Manager to support Eldon Housing’s Head of People and Resources and the wider team.
Initially on a 12 months fixed term appointment, you will make a significant contribution to the future direction of Eldon, adding value, ideas, inspiration and really drive forward our continued success. There are fantastic opportunities to take forward an independent and sustainable organisation with future development plans.
This is a varied and exciting role, with responsibilities for:
- Providing a first-class people-first HR service; implementing policies and procedures.
- Managing day-to-day employee relations issues, providing guidance to managers on disciplinary and grievance procedures, sickness absence and other ER cases.
- Developing staff engagement and wellbeing initiatives, including forums and internal communication strategies.
- Manage the day to day running of the office, acting as Office Manager
You will be joining Eldon Housing at an exciting time in its development and transformation. We have a new People and Resources Team, with the Head, HR Officer and Central Services & Resources Administrator, and we are looking for someone to support us on our journey to be the best that we can be in all that we do.
To find out more about our work please visit our website.
The ideal person for this role will have strong experience in a HR Manager or Advisory role, and used to leading on ER cases, with a “can-do” attitude. Knowledge of HR systems is a must.
We have some great staff benefits here at Eldon, including:
- Healthcare Cash Back Plan worth up to £1,300 per year on your routine healthcare costs.
- Employee Advice Line, offering a 24-hour confidential advice service.
- Reward Me Now membership (exclusive discounts),
- Employee Recognition Schemes, including Employee Excellence Award Additional annual leave with qualifying service.
- A comprehensive induction and training programme with ongoing development.
- Genuine career development opportunities
We will be reviewing applications on an ongoing basis therefore early applications are advised. We reserve the right to close the job early if we receive a high quality or quantity of applicants.
Upon receipt of a CV, long-listed candidates will then be invited to complete an application form, detailing full employment history and suitability for the role.
Strictly no contact from recruitment agencies
An Enhanced Disclosure and Barring Service check will be required
Eldon Housing is committed to Equality & Diversity
We will process your data for recruitment purposes only.
Eldon Housing Association – Passionate – Professional - Caring
Our Vision: To be the best provider of affordable housing for older and vulnerable people within our area of operation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
Leading the Data Insights and Operations team, this role is key to advancing our fundraising strategy by utilising data analytics to inform decision-making and enhance donor engagement. You will manage all aspects of data governance, reporting, and operational efficiency and driving innovations that support the charity’s goals. Through ensuring high standards of data compliance, you will lead the development and implementation of a more advanced digital landscape, building a robust data function driven by insights.
Your experience and technical expertise will be essential in evaluating and recommending emerging technologies to strengthen our capabilities.
This is a full-time, permanent role that can be based anywhere within the UK.
Key duties include:
- Lead and develop the Data Insights and Operations team, fostering a culture of innovation and improvement.
- Provide strategic direction for data initiatives and operational functions across the organisation.
- Prioritise, delegate, and manage daily operations of the function.
- Resolve day to day issues with colleagues and 3rd parties.
- Ensure teams have sufficient support to provide the agreed level of service.
- Provide a stimulating, supportive and safe working environment.
- Drive Mary’s Meals UK’s data driven decision making through advanced analytics, ensuring insights support fundraising, donor engagement and organisational goals.
- Oversee data governance, ensuring accurate data management, reporting and compliance with legal standards.
- Lead the design and delivery of an enhanced digital landscape, leveraging technology to improve data capabilities and operational efficiency.
- Evaluate, recommend, and implement emerging technologies to strengthen the charity’s digital and data infrastructure.
- Lead on UK GDPR and DPA2018 compliance and reporting, including data management and retention, acting as Data Protection Officer for Mary’s Meals UK.
- Lead on key operational functions, including IT, data protection, travel, charity governance, risk management, facilities and insurance.
- Ensure efficient and effective operational processes.
- Monitor the external environment to identify new opportunities and challenges; developing reports and plans to ensure an appropriate and timely response.
- Manage effective systems for monitoring, evaluation and reporting of service delivery outcomes.
- Lead, facilitate or contribute to improvement and development of projects across the organisation as required.
Your covering letter should fill no more than two pages of A4 and make a compelling case for why you feel motivated to apply for this role within Mary’s Meals UK, as well as giving a concise overview of your most relevant skills and experience.
Applications will be reviewed on an ongoing basis and interviews arranged accordingly.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Charity No. SC022140
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.
We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, we design and deliver programmes that inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.
The Opportunity
We are seeking a Partnerships Manager to join our team. This is an exciting opportunity to join our Business Development Team and make a significant contribution to delivery of the charity’s high quality services to children and young people, providing them with opportunities and inspiration to enable them to achieve their potential, create a positive future for themselves and open doors to their success.
If you are self-motivated, enthusiastic and confident with experience in successfully securing, managing and developing partnerships from initial prospect research through to contracting and ongoing management, then this role is for you. Working alongside the Director of Business Development and Partnerships, you will support and contribute to the charity’s business development strategy with responsibility for managing activity including raising funds for Inspire from a range of sources including corporate partnerships, community fundraising, trusts and foundations.
Key responsibilities of the role include:
1. Writing and submitting applications for new funding to statutory bodies, trusts, foundations and corporates.
2. Researching funding opportunities, competitors and market trends.
3. Developing and maintaining an annual calendar of community fundraising activities.
4. Identifying new business development opportunities and developing a pipeline of opportunities and proposals.
5. Management and growth of Inspire's entry to mid-level corporate partnerships.
6. Working with delivery team colleagues to ensure funders’ reports are completed on time and to a high standard.
Benefits
29 days annual leave plus bank holidays
3 volunteering days per year
Family friendly policies
Hybrid working arrangements
If you have the skills and desire to join our team, please see our job description for further details.
How to Apply
If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.
Closing date
Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person. We reserve the right to close the application process early if we find a suitable candidate.
Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.
Inspire is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Hours: 30 - 37.5 hours per week
- Location: Rennie House, Tring (working across all our locations is required for this role)
- Salary: £51,971 per annum (pro rata)
- Closing date: 8 October 2024
- Interview date: 15 & 16 October 2024
As a member of the Charity's Leadership Team, you will be responsible for contributing to the ongoing development of our culture by embracing our vision, role modelling our values and driving positive colleague engagement.
As a member of the People Directorate Leadership Team, you will be responsible for developing and delivering Learning and Colleague Engagement strategies, frameworks and plans that drive a positive employee and volunteer experience, resulting in a job ready and engaged workforce.
You will therefore need to demonstrate your abilities in the following areas:
- Developing the Learning strategy across the organisation.
- Identifying and putting plans in place to address the learning and development needs of all clinical and non-clinical employees and volunteers at all levels (including induction, management and leadership development).
- Setting the frameworks for monitoring and recording all learning activity, ensuring reports are provided to Committees as required.
- Developing the Colleague Engagement strategy across the organisation.
- Identifying and putting plans in place to address the communication needs of employees and volunteers at all levels (including organisational, culture and leadership comms not local and tactical comms).
- Deploying Rennie Grove Peace's chosen Listening Tool then understanding the results and collaborating with colleagues to drive workplace improvement.
- Recruiting, selecting and retaining staff and volunteers with the right skills to deliver organisational strategy in line with our values.
- Performing all people management responsibilities on time, supported by Rennie Grove Peace policies and procedures, including absence management, performance management, disciplinary and grievances.
- Supporting personal development through coaching / support and training.
Are you ready to make a difference? Click 'Apply Now'...
If successful, you'll join on the first working Monday of the month so we can best support you with our structured induction programme.
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Our commitment to equality and diversity
At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fast-expanding IAPT compliant Service requires a service administrator to support a team of volunteer counsellors. Mind in Enfield and Barnet is a local, independent mental health charity, working in partnership with other statutory and voluntary organizations to provide a range of services to the local community. The service administrator will work alongside volunteer counsellors, service managers and other clinical staff. This is an integral service of the organization delivering counselling to around 650 people per year. We are looking for a highly motivated and enthusiastic individual with work experience in a counselling service.
Seeking a proactive and experienced Administrator to ensure the smooth day-to-day running of a busy and growing IAPT counselling service through excellent administration skills. You will work closely with and support the Therapy Service Co-ordinator and Therapy Service Administrators to ensure effective administration and organisation of the service.
Experience
- Experience of working in mental health service provision and voluntary sector
- Experience of working in a client-facing administrative and reception role
- Experience in appropriate handling and storage of confidential and sensitive information
- Excellent secretarial skills
Skills
- Awareness of the needs of people with mental health issues in the community
- Commitment to valuing diversity
- Excellent verbal and written communication skil
- Excellent multi-tasking and time-management skills
- Excellent organisational skills
- Ability to set up and use databases and reports as required
- Ability to meet deadlines and sometimes work under pressure to tight deadlines
- Good listening skills and an ability to work with challenging clients
- Ability to work flexibly as part of a small team as well as on own initiative
- Ability to deal with a range of staff issues with confidence and be a pillar of support for the service
Knowledge
- Excellent IT skills and knowledge of Microsoft Office Suite (including OneDrive) and database systems
- Good knowledge of office administration
- Previous experience of diary management and scheduling
Education & Qualifications
- 5 GCSEs or equivalent
- NVQ in Administration or equivalent
This position is part time, (22 hours per week) and is based in our Enfield Office in Fore Street, N9. The office hours are:
Mondays 3-8pm, Tuesdays 3-8pm, Wednesdays 12-6pm, Thursday 10-4pm
Please see attached Job Description for a full list of duties and details on the role.
Deadline for Applications - Monday 30th September 2024.
Join GamCare as our Remote Services Development Lead and drive the evolution of our support platforms, helping us to reach more people in need.
The Role
As the Remote Services Development Lead, you will play a crucial role in leading and developing GamCare's remote services, ensuring seamless delivery across multiple platforms including telephone, live chat, WhatsApp, and video. You will oversee a team of Senior Managers and drive service improvements to meet targets, while fostering a positive, high-performing environment focused on staff wellbeing and retention. This role also involves the strategic development of GamCare’s online and helpline services to expand their reach, particularly into underserved communities.
You will be at the forefront of shaping and embedding evidence-based interventions that align with GamCare’s mission of supporting those affected by gambling harm. In this role, you will collaborate with key stakeholders, internal teams, and external agencies to enhance service delivery, ensuring that safeguarding protocols for vulnerable individuals are upheld to the highest standard.
This position offers the opportunity to contribute to GamCare’s growth and sustainability by translating strategic goals into operational plans, managing performance, and establishing meaningful partnerships with stakeholders and the NGSN. Your leadership will ensure GamCare's services continue to evolve and thrive in a rapidly changing digital landscape.
Key Responsibilities
- Leading the development and delivery of GamCare's remote services, ensuring alignment with strategic objectives and service targets.
- Overseeing and supporting Senior Managers in managing helpline and online services, establishing a high-performing and supportive team environment.
- Driving continuous improvement and innovation in remote service delivery, implementing evidence-based interventions and expanding services to underserved communities.
- Collaborating with key stakeholders and external partners to develop and maintain strategic partnerships, enhancing service reach and impact.
- Monitoring and reporting on performance data, using insights to guide service enhancements and meet funder requirements.
- Ensuring safeguarding protocols for vulnerable individuals are rigorously upheld, with a strong focus on risk management and service quality.
About You
We are looking for a dynamic and experienced leader with a proven track record of managing large-scale remote services, ideally within a helpline or digital support setting. You will have extensive experience in leading multi-functional teams, both staff and volunteers, and a strong ability to develop and implement strategic plans. Your deep understanding of safeguarding, coupled with expertise in business planning, change management, and relationship building, will ensure you can lead in a fast-paced and evolving environment.
You will be passionate about making a difference to those affected by gambling harm, with a strong commitment to staff wellbeing and retention. With excellent communication, data analysis, and IT skills, you will be able to guide continuous improvement and innovation in service delivery, working closely with partners to enhance the reach and impact of GamCare's remote services.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee Assistance Programme – 24-hour support
About Us
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
For further details and to apply please click the apply button.
Closing date for applications: 27th September 2024.
Interviews will take place online via video conference – the week commencing/on 7th October 2024.
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Salary: £30,000 – £34,000 per annum (depending on experience)
Hours: Full time – 35 hours per week
Days and times: Monday – Friday, 09:00am – 17:00pm
Contract: Permanant
Responsible to: Head of Services
Employed by: Age UK Hillingdon, Harrow & Brent
Location: Townfield Community Centre, Townfield Road, Hayes, UB3 2EL - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction. Please note this role will require regular attendance within the Hillingdon, Harrow and Brent area for meetings and events
Closing date for receipt of applications: 12 noon on Monday 30th September 2024
Interviews: 3rd or 4th October 2024
Our Mission at Age UK Hillingdon, Harrow and Brent is to make later life better in Hillingdon, Harrow and Brent. Our values underpin everything we do and our desire is to highlight what is positive about age. We are passionate about making Hillingdon, Harrow and Brent great places to grow old in.
We are looking to recruit an experienced person-centred leader who is passionate about delivering services that make a difference to older people’s lives. We are looking to develop and broaden our prevention of loneliness, wellbeing and later life planning services and you will be key to this. You will have responsibility of maintaining a high level of service delivery with impressive outcomes. You will lead a team of staff with oversight of each service area, will be highly organised and able to make decisions and use your initiative. The role will also involve monitoring service processes, systems, and workforce capacity to enable us to identify areas for change and improvement.
The purpose of the role is to manage and deliver the day-to-day operations. Operating across three London boroughs. We want to reach more people, to help them to connect with others and build new opportunities, to be even more personalised in our approach, achieving better outcomes whilst also improving quality and user experience.
Areas of delivery currently provided by the service include: Good Neighbours service; Clubs, groups and activities; Dementia /CST activities, Digital Inclusion.
The opportunities to make a difference are huge. If you think so too and think you have what it takes to be successful as Community & Social Wellbeing Services Manager, we are keen to hear from you.
We offer a range of benefits including 26 days annual holiday plus bank holidays, a competitive pension with employer contribution of 5%, a health plan and 5 days per year commitment to learning and development.
The client requests no contact from agencies or media sales.