Head Of It And Facilities Jobs in Stonebridge, Greater London

This is a new role, working in a dynamic charity built on the aim of improving life for local people. We are a small, passionate team driving programmes to meet our community’s needs in North Kensington.

You will be responsible for overseeing Dalgarno Trust’s Programmes, and line managing our Community Champions Manager, Health Works Manager, Foodbank, Volunteer and Room Bookings Manager and Youth Programme Manager. 

Purpose of the job:

• To maintain effective oversight of the delivery of a range of projects and programmes being managed by designated managers.
• To ensure performance management expectations are being met by each project and programme and reported to appropriate funders, including internal and external stakeholders.
• To provide leadership and direction to project and programme managers and work with other senior members of staff to achieve organisational goals.

Duties and responsibilities:

Service delivery management

• To keep abreast of key performance indicators expected to be measured and evidenced for each of the projects and programmes and keep under constant review the need for adjustments in processes to be able to achieve expected performance.
• To use Salesforce for monitoring and evaluating project outputs, outcomes, and impact for reporting to funders, including internal and external stakeholders.
• To support managers in understanding what information is required in terms of monitoring information expected by funders and the Board of Trustees.
• To develop and maintain a performance dashboard on all projects and programmes.
• To communicate performance information of projects and programmes (e.g. dashboard) regularly across the organisation and to internal and external stakeholders as directed by the CEO.

Human resources management

• To provide effective line management to designated staff, ensuring all necessary information about their time management, supervision records, leave arrangements, and other HR records (e.g. sickness) are up to date and available for management decisions and service delivery needs.
• To ensure performance targets, monthly one-to-one meetings, reviews, professional development plans are in place and in practice for each direct report.
• To work with other senior managers on creating management reports on workforce performance and development.
• To work with other senior managers and CEO to ensure organisational performance and service delivery information is helping achieve business development and growth.
• To provide leadership through coaching or other means to direct reports where this helps, is needed or achieves benefits for the individual and organisation.
• To promote and implement a culture that encourages proactivity among staff (e.g. learning from any potential failure and celebrating success).

Compliance and assurance

• To take responsibility for the Quality Assurance Mark ISO 9001 and aligning the actions from the Management System with wider organisational activity.
• To take part in the annual audit of actions for ISO 9001 and ensure any new actions are logged and communicated across the organisation as appropriate.
• To ensure all strands of responsibility under each programme is compliant and meeting legal and policy expectations (e.g. health and safety, safeguarding, data protection etc.).
• To ensure that controls on procuring goods and services for the organisation are always in place securing value for money. Strategic leadership and support
• To identify local and strategic issues pertinent to local communities and voluntary organisations.
• To influence/negotiate policies and ideas, projects and programmes of benefit to local communities.
• To effectively represent and where relevant and directed, form partnerships with organisations and / or external bodies, to develop growth opportunities.
• To contribute to maximising the income of the organisation by working with Head of Development and identifying opportunities and implementing necessary actions.

Other duties

• To support a culture of continuous improvement by suggesting, testing, and implementing ideas that help achieve this. To undertake any such other duties that are aligned with the nature of the job to meet the needs of the Dalgarno Trust and as instructed by the CEO.
• To adhere to the organisations equal opportunities policy, health and safety policy and all other Dalgarno Trust policie

The Office Facilities and Safety Officer is responsible for ensuring the efficient operation, maintenance of a safe and healthy work environment; [by developing, implementing and monitoring safety policies and procedures] and overall management of the physical work environment This role ensures compliance with all relevant health and safety regulations, conducts risk assessments, and provides training to employees on safe work practices. By proactively identifying hazards and working closely with all departments. This role is key in creating a safe, comfortable, and productive workplace for all employees by overseeing the daily operations of the office facilities, including space planning, equipment management, and contractors.

The postholder will also play a key role in implementing sustainability initiatives, ensuring compliance with health and safety regulations, and managing budgets to optimize facility-related expenses. Through proactive maintenance, effective space utilization, and managing contractors, the postholder will contribute to a positive and efficient working environment that supports the organization's overall goals and objectives.

Person Specification 

• The ability to communicate in a clear and lively manner both in writing and verbally
• This post would be suitable for someone with experience in office and facilities administration
• Good IT competency in MS Word, and Excel
• The aptitude to understand finances, budgeting and budget management
• Good telephone manner
• Ability to deal sensitively and diplomatically with a range of people
• Organised, able to work to tight deadlines and manage conflicting priorities
• A willingness and ability to work evenings and weekends as required
• Good communication skills with the ability to deliver succinct oral and written output.
• Well organised and able to prioritise a changing workload.
• Enjoys finding solutions, and getting things done
• An eye for detail and desire for accuracy
• Has a can do attitude, and is a 'completer-finisher'

Are you interested in applying? Please view the Job Information Pack for full and further details about the role, including shortlisting and interview dates.

About us
The Diocese of Southwark is one of the 42 dioceses of the Church of England, created in 1905 from part of the ancient Diocese of Rochester. The Diocese covers South London and East Surrey, is one of the largest Dioceses in the Church of England and the most diverse, and is divided into three episcopal areas: Croydon, Kingston, and Woolwich. It has the London home of the Archbishop of Canterbury and has the centre of the Church of England in the diocese, Lambeth Palace. Today the Diocese ministers to nearly three million people over an area of 317 square miles through its 293 parishes and 105 church schools, educating more 37,000 young people. The churches offer welcome, care and dignity to their parishes, supporting those in education, hospitals and prisons, and pioneering communities seeking to reach out and serve in new ways.

An opportunity has arisen for an enthusiastic and proactive IT professional to join The Royal College of Radiologists (RCR) as a Service Desk Support Coordinator. 

The successful candidate will be part of a friendly and high performing IT team. As a Service Desk Support Coordinator, you’ll be responsible for providing end-user support, assisting in staffing the IT Service Desk and helping to maintain the College’s IT infrastructure. With your excellent customer service skills, you’ll work closely with a variety of internal and external stakeholders providing to them a high standard of support, to achieve positive customer satisfaction outcomes.

What you’ll do:

• Provide day-to-day hands-on resolution of users ICS problems and issues which affect any aspect of RCR’s information systems.
• Keep service desk tickets updated in ITSM system.
• Carry out preventative maintenance of servers and systems.
• Ensure that resources are deployed as required, such as laptops, docking stations and AV/VC equipment.
• Deliver user training for new and existing IT systems. 

What you’ll need:

• Good customer service skills.
• Good knowledge of all Microsoft Office products.
• Understanding of PC builds, including installation of software packages 
• Effective interpersonal skills 
• Effective communication skills, able to adapt style to different audiences. 
• Self-starter, confident to initiate and progress work 

If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We reserve the right to close this vacancy early if we receive sufficient applications.

This vacancy closes midnight 22 September 2024. Shortlist interviews are scheduled for 25 September 2024 with selection interviews scheduled for 2 October 2024.

Job title: Head of Corporate Partnerships

Manager: Director of Income & Engagement

Direct reports: 4

Location: Hybrid work with 40% from Breaking Barriers’ office in London (71-91 Aldwych, WC2B 4HN)

Salary: £50,000 - £54,000

Hours: 5 days per week (37.5 hours) but open to part-time (26 hours minimum), and flexible working arrangements.

Contract: FTC for 1 year (maternity cover)

Overall purpose

The Head of Corporate Partnerships is a key leadership role within the Income and Engagement Directorate. Breaking Barriers’ relationship with corporate partners is the USP upon which our growth and success as an organisation has been built. The Head of Corporate Partnerships has accountability for generating income, impact and influence from the private sector, and for leading a high-performing team to achieve ambitious growth and scale for refugees around the UK.

As Breaking Barriers has grown from a start-up organisation to a now 60-strong team raising c. £4m and supporting more than 1,200 refugees annually, our corporate partnerships have expanded beyond our original London base to be nationwide partnerships with a wide range of businesses and employers. Our corporate partners have been crucial in enabling our growth and will be crucial to delivering upon the ambition of our 2030 goals. The Head of Corporate Partnerships is an essential role that will make this ambition a reality.

You will lead a team to deliver outstanding partnerships management of a range of strategic and multi-faceted relationships with a portfolio of c.50 businesses alongside leading strategy for business development. Leading by example you will own a number of our key relationships to drive growth, whilst bringing your experience to bear to coach your team and ensure structures and processes are in place to enable high performance.

You will be:

• a creative and strategic thinker who doesn’t feel bound by traditional approaches to charity / corporate relationships,
• a keen collaborator, working closely with colleagues in our Services directorate to deliver high impact employability programmes for our refugee clients, and with the Head of Philanthropy and Head of Public Engagement to identify and drive cross-fundraising opportunities,
• an outstanding communicator, comfortable and confident in your ability to engage a wide range of stakeholders across the worlds of CSR, DEI and employability, and across the private, public, and third sectors representing Breaking Barriers at a senior level.

The Head of Corporate Partnerships will be part of Breaking Barriers’ Joint Leadership Team and will have overall strategic and budget responsibility for Corporate Partnerships. They will be a visible leader within the Income and Engagement Directorate and across the organisation, and will contribute to a culture of creativity, growth, innovation and entrepreneurialism that will drive us to achieve our 2030 goals.

This is a hugely exciting opportunity to join an entrepreneurial organisation with an enviable track record of growth, and a leadership team and Board prepared to back investment in fundraising. The Head of Corporate Partnerships will be someone driven and excited by the opportunity to develop further a function operating to the highest standards and generating impactful and innovative partnerships with a diverse group of businesses. They will be motivated to ensure that all people of refugee background in the UK have a fair chance to gain meaningful employment and will be ambitious to play a central role in helping Breaking Barriers to achieve it's 2030 goals.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 29th September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Part home/Part office (London) based.  This role requires a regular on-site presence and is not suitable for wholly remote working.

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our ICT Applications Manager.

This is a new role delivering reliable and responsible applications management to over 350 colleagues. You will have sound technical knowledge of applications security, performance monitoring, data management and reporting. You will develop and maintain UNICEF’s application and data maps, providing a comprehensive overview of system interdependencies and dataflows. You will have an authoritative role on the Change Control Board and fulfil some of the functions of a solutions / enterprise architect. Previous experience of some of our key systems including SharePoint, Mg365, Salesforce, UNIT4, PowerBI, Zendesk or Asana will be needed.

You will be able to motivate and communicate with colleagues in all areas of the organisation, providing well-founded and honest advice on options for improvement of business outcomes as well as dealing with day-to-day technical and user support issues. If you have a track record of delivering high-performing applications, a commitment to improving business effectiveness and the ability to effectively communicate and present knowledge to a variety of audiences, we want to hear from you.

Closing date: 9am, Thursday 19th September 2024

First Round Interview date: Friday 27th September 2024 via video conferencing (MS Teams)

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

 Our application process: We use a recruitment platform called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

Our office is located on the Queen Elizabeth Olympic Park in Stratford, East London. Colleagues work at least one day a week in the office and the rest of the time from home.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and disabled candidates because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Fleet Administrator

Part Time - 21 hours per week (over 5 days)

Up to £25,000 per annum (£15,000 pro rata) + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey KT22 7TW

About the role:

This is a newly created part time role following a period of growth. The Fleet Administrator will be responsible for the efficient administration of the fleet to ensure that Rainbow Trust vehicles are managed effectively, accurate records are maintained, and costs are minimised, working closely with suppliers to ensure the smooth running of the fleet with minimal disruption.

The Fleet Administrator will form a vital part of the Finance and Operations Team supporting the Facilities & IT Manager in the management of the Rainbow Trust fleet. Rainbow Trust operates a fleet of approximately seventy vehicles situated across our nine regional teams. It is vitally important that our Family Support Workers have a reliable vehicle for attending family visits and transporting families to hospital. In addition, the Fleet Administrator will be required to assist the Facilities and IT manager with ad-hoc tasks/projects according to the workload.

Full training will be provided and previous experience of managing a fleet is not required, although is desirable. A good level of maths, excellent communication, planning and Microsoft Excel skills are required to be successful in this role.

This is an excellent opportunity to maintain a breadth of fleet administrator experience with increased responsibility.

What we’re looking for:

· Highly motivated and disciplined approach to work – good customer service with the ability to liaise with different stakeholders, manage workload effectively and respond well to change.

· A helpful and supportive team member – who can work collaboratively with others.

· A high level of attention to detail and accuracy – producing precise, high quality, consistent work to meet deadlines.

· Confident use of MSOffice and extensive experience of Excel – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

· Applications will be particularly welcome from those who have experience of fleet administration – acting as the main point of contact for vehicle issues and liaising with leasing and insurance companies. Full training will be provided where required.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Access to the Blue Light Discount Card Scheme, and other rewards and discounts

· Time off in lieu

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping

· A recommend a friend recruitment referral bonus

If you’d like to find out more about these benefits and working with us, please visit our website

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria set and should be considered above others to us via the link.

Interview dates: Interview dates to be confirmed

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

As HR Business Partner, you will play a strategic role, acting as a partner to the senior leadership to enable us to deliver as effectively as possible to people with ME. Many of our 35 colleagues have direct experience of ME and, as an ME organisation, we work hard to ensure that we provide reasonable adjustments and support to enable them to make the valuable contributions they do. You will work closely with the Management Team to drive this work. You will need to develop a deep understanding of the organisation and our work, build strong, effective relationships with our colleagues and bring expertise to the various HR functions and strategic business support areas.
 

Key Duties

People & Culture Strategy

• Work with the senior leadership to deliver the People and Culture and the Equity, Diversity and Inclusion Plans that enables the delivery of organisational goals
• Drive consistency of the implementation of the Plans
• Work with the senior leadership to review data, analyse trends, providing data-driven solutions/decisions to support cultural development. Use ongoing analysis to test the effectiveness of People and Culture interventions and processes within the organisation
• With senior leadership, manage talent and succession planning

Human Resource Management

• Provide first point of contact HR advice and support to colleagues and line managers, ensuring all instances are recorded appropriately
• Manage the compliant use of, and be first point of contact for, colleague queries on the HR IT System (currently BreatheHR)
• Support HR investigations and line managers with grievances, disciplinaries and other similar matters, recording meeting minutes and agreeing next steps.
• Liaise with the Federation of Small Businesses (FSB; provides insurance and employment legal advice) on complex HR cases that require external input, either on behalf of or alongside relevant line manager(s)
• Oversee all HR policies and procedures, being guided by relevant internal data and industry best practice, and ensuring they are regularly reviewed
• Complete all required administrative tasks for new starters and colleagues leaving the organisation
• Processing and managing of maternity, paternity, and adoption in line with policies and best practice
• Running of monthly HR reports, to include sickness auditing and dissemination of relevant data to CEO and line managers, if required
• Scope, plan and book/deliver appropriate training across the organisation and for individual employees where necessary
• Managing the recruitment lifecycle, which is to include advertising of vacancies, screening of applicants, interview diary management, referencing and document checks, onboarding coordination
• Manage and administer all changes to contractual terms and conditions with appropriate paperwork disseminated to relevant parties
• Oversee HR support for volunteers, including Trustees and Sub-Committee Lay Members
• Oversee the organisation ‘Wellbeing Weekdays’ programme (a monthly programme to support colleague contact and wellbeing)
• Support change management processes

Business Support/Compliance  

• Contract management for Employee Assistance Programme
• Contract management for IT

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

Situated within the Resource Centre, the service provides health-related activities and support, including access to wellbeing support, health advice, and treatment opportunities, all delivered with respect and dignity. Key to the service are the Health & Wellness Fairs, organised in partnership with community providers. These fairs offer crucial services like dental care screenings and vaccinations, aimed at reducing health inequalities and enhancing accessible care for the community. 

About the role

• Delivery of excellent health and wellbeing services to all stakeholders, consistent with the values of the organisation.
• Develop and oversee Providence Row’s Award Winning Health and Wellbeing Fairs in partnership with community provision.
• Reduce A&E admissions by strategically enhancing preventative care measures and facilitating early intervention services through our health programs and partnerships. 
• Participate in planning, monitoring and evaluation to ensure we deliver effective services and demonstrate the impact of our work to key funders.
• Lead the design and implementation of comprehensive health services, aiming not only to improve health and wellness among our clients but also to minimize A&E admissions through effective preventive care and early intervention.
• Establish and maintain robust partnerships with health providers and community organizations to ensure a collaborative approach towards integrated health support.
• Collaborate with the Volunteering Development Manager to implement a structured feedback gathering process from volunteers and clients, ensuring the services are responsive to the needs of the community and continuously improving.
• Monitor the effectiveness of these services, ensuring they meet the needs of the community and contribute to long-term health improvements and reduced dependency on emergency health services. 
• Work alongside the Volunteering Development Manager to support and recruit volunteers and Peer Mentors to support client engagement.
• Develop systems and processes to ensure the Health Hub and Health & Wellbeing Fairs are delivered to a high standard, reflecting best practice in the field.
• Attend evening and weekend meetings and functions as on occasion.
• Work in accordance with the Charity's values, guiding principles, policies & procedures.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Governance Manager

Starting Salary: £43,461 - £46,819 (inc London weighting) – This is the full-time salary, and the salary will be pro rate based on the hours of the post.   

Contract: FTC for approximately 6 months 

Job Profile

CAFOD, one of the 15 member agencies that make up the Disasters Emergency Committee, is the official aid agency of the Catholic Church in England and Wales and stands alongside vulnerable communities across Africa, Asia, Latin America and the Middle East.

CAFOD is seeking a Governance Manager to temporarily support our Leadership & Governance team. Reporting directly to CAFOD’s Director and managing the Leadership & Governance Officer, you will play a critical role in ensuring effective governance, strategic leadership, and strong Trustee relations during this interim period. This is a part-time position requiring two days of commitment per week for approximately six months.

Key Responsibilities

During the period of cover, some of the key responsibilities include:  

Governance & Strategic Leadership 

• Providing oversight of CAFOD’s Governance work & assisting in the further development and funding of CAFOD’s governance. 

• Identify emerging trends in governance and ensure that learning is reflected in CAFOD’s work and proposals. 

• Working with the relative department heads to advise the Leadership Team on the likely impact of new initiatives on CAFOD’s current strategy.

• Ensuring CAFOD’s work is in line with Charity Commission requirements and ethical standards are maintained.

 Engagement & Reporting  

• With the Leadership and Governance Officer and L&G Assistant, to support the Director of CAFOD in managing the relationship between the Board of Trustees and Leadership Team. 

• Ensure that all aspects of the Leadership Team and Board meetings are organised and conducted effectively in line with CAFOD’s governance principles. 

• Providing strategic guidance and support to CAFOD’s Trustees and Leadership Team 

• Developing a plan for the production of CAFOD’s Annual Trustees Report, and project manage its delivery.

• Assist with the external communication of CAFOD’s governance work with key donors and supporters.

Team Leadership  

• Providing management/mentoring to the Leadership & Governance Assistant where applicable.

• Working with the Leadership & Governance Officer in planning a governance work programme for 2025. 

• Provide guidance and oversight of all critical projects and support the team to deliver its objectives on time and to budget. 

• Overseeing the recruitment and induction of trustees to CAFOD’s Board.

Safeguarding 

All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification 

ideal candidate will have demonstrated experience of leading areas of governance alongside building strong professional relationships with trustees.

In addition, the essential criteria for the role will include: 

• Experience of direct governance work in a registered charity

• Experience in being responsible for all governance activity, including liaison with the Charity Commission and servicing a Board of Trustees 

• A collaborative and supportive management approach, with experience in managing staff especially in a small team setting. 

• Ability and willingness to transfer skills in facilitating the development of staff. 

Reward & Benefits

At CAFOD we value our employees and are committed to offering a healthy work–life balance and promoting the well-being of our employees. 

As well as the exciting opportunities this role presents, we also offer great benefits including enhanced sick pay and a dedicated employee assistance programme.

CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds. 

There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation. 

Safeguarding for Children and Vulnerable Adults  

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behavior as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. 

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures. 

Job Description

The Jewish Museum London has undergone substantial positive change over the past year, moving out of our Camden site and moving to a ‘Museum without Walls’ model. With new leadership installed at both lay and staff levels and a consultation process about to begin for the development of a five and fifteen-year strategy the Museum is looking for a new member of the team to assist our new CEO, Sally Angel, as she works to deliver a new vision for the Museum.

Our museum is made up of passionate and expert staff and a collection of over 40,000 objects which are both accredited and designated with Outstanding status by Arts Council England. Our learning programmes hold multiple awards, and our visitor feedback is consistently very high, however, we have much bigger ambitions than our current success. The Museum is looking to expand, in space, in profile and in audience reach. We are looking for someone passionate about our potential to assist the CEO and the wider team as we move forward to the next phase of the Jewish Museum London.

Reporting to the CEO, the appointed candidate will have the organisational and administrative skills to ensure the CEO and SLT can efficiently run the Museum as well as provide general administrative support to the office.

The full application pack including responsiblities and personal specification is availble to view as a PDF or on our application page by clicking 'Apply'.

ABOUT US

Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.

At the heart of our work, are our partnerships; many of which have spanned decades.  Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.

We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters.  Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.

Job Purpose: To keep our office functioning smoothly. This is a multi-faceted role working closely with two other members of staff. This is a great opportunity for an organised self-starter who is interested in getting more experience in international development and the charitable sector.

Reports to: Executive Director

Salary: £26,000 pro rata

Hours: 14 hours per week (equivalent to 2 working days) – ideally Wednesday and Thursday.

By agreement there is an option to work an additional 7 events days over the full year. This is related to WOMAD and our other events. This is revised annually based on the agreed workplan.

Location: Dalston, London (5 Balls Pond Road, N1 4AX)

Contract: 24 months fixed contract with potential for permanent contract thereafter

Annual Leave: 25 days (pro rata)

Pension scheme: Action Village India provides access to an auto-enrolment pension plan through the Pensions Trust for all staff who have completed 6 months of satisfactory service with 3% employer contribution.

In line with legal requirements this post is subject to a Right to Work check.

Accessibility: We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs. The Action Village India office is on the second floor with a narrow staircase and no lift. 

1 SPECIFIC RESPONSIBILITIES

1.1         Office Management

• Oversee the day to day running of the office, including communication with enquirers and supporters.
• Ensure office is compliant with Health and Safety requirements. Ensure compliance with data protection requirements.
• Ensure resources, IT and communication equipment is appropriate and available for staff and volunteer needs.
• Maintain office equipment, stationery and supplies.
• Be the point of contact for the landlord and any other tenants in the shared building.

1.2       Finance (record keeping)

• Managing Petty Cash
• Recording financial expenditure and income from events for the book-keeper
• Recording donations both online and offline
• Maintaining records by keeping the scanned copies of receipts and payments in the designated files both offline and online.
• Any other record keeping work as agreed with the Executive Director.

1.3       Administrative support to Fundraising events

• Administration of sponsorship fundraising events – registration of runners/riders/walkers and their donations.
• Helping set up donation pages for sponsorship online.

1.4       Communications

• Using online tools to design and distribute Action Village India’s e-newsletter.
• Uploading information on Action Village India’s website.
• Maintaining and servicing the donor and members’ database.
• Correspondence with supporters and donors.
• Production and printing of leaflets, advertisements and maintaining records of appeals.
• Distribution of mailings for appeals, newsletters and to our membership – including email groups.
• Managing all donations to the organisation, including CAF, standing orders, Just Giving and other internet sites and correspondence with individual donors.
• Any other administrative and communications work based on the organisations’ requirements and as agreed with the Executive Director.

1.5       Information Technology

• Maintaining IT equipment including updating anti-virus software.
• Maintaining Action Village India’s filing systems (hard copy, soft and back-up files).
• Liaison with Action Village India’s website designer/manager, editing and uploading documents and photos to website.
• Managing email accounts.
• Managing our telephone and broadband accounts.

1.6       AVI Activities

• Management of office-based volunteers as agreed with the Executive Director.
• Booking rooms and other support for Action Village India’s trustees’ meetings, AGM and other events.

2 GENERAL RESPONSIBILITIES 

• Abide by organisational policies, codes of conduct and practices.
• Support and promote diversity and equality of opportunity in the workplace.
• Keep confidential any personal, private or sensitive information.
• Any other duties commensurate with the accountabilities of the post.

PERSON SPECIFICATION

EXPERIENCE

At least one year of office management and administration in a small company or organisation within the voluntary or community sector or social impact space.

KNOWLEDGE AND SKILLS

• Management of volunteers.
• Liaising with various stakeholders

• Excellent communication skills face to face, on the phone and by email.

• Ability to work alone and use own initiative to develop systems, and deal with practical situations as they arise.

• IT skills and experience at a level that supports email, database, social media and use of basic excel spreadsheets.

• Ability to stay focused and efficient in the face of changing priorities and multiple demands, and to deliver work in a timely manner.

PERSONAL QUALITIES

• Commitment to the values and ethos of Action Village India.

• Ability to work well in a team with a flexible approach.

• An ability to apply awareness of diversity issues to all areas of work.

• A self-starter willing to contribute their own ideas to shape the future of the organisation.

• Willingness to learn and grow in the post.

DESIRABLE REQUIREMENTS

• Interest in and knowledge of international development issues
• Photoshop and Canva experience

We're looking for two proactive & passionate individuals to join our Housing Advice team to deliver an effective housing advice and advocacy service to young people accessing our day centre.

You will be working within our Housing team to deliver an effective advice service for young people. You should be experienced in delivering housing advice within a youth and community or other relevant setting, of supporting clients with multiple and complex needs, and have a proven track record of referring and progressing vulnerable people into suitable accommodation. There are two roles available.

Key details

• Contract type and hours: Permanent. The role is full-time, 35 hours per week Monday to Friday. Some work over the Christmas period will also be required.
• Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR.
• Application deadline: 9am, Friday 4 October 2024 *or earlier if enough applications are received, so apply as soon as possible*

Key objectives:

• To deliver an effective Housing Advice service to young people accessing New Horizon Youth Centre, carrying out thorough assessments of need and enabling young people to move on into independence.
• To maintain and build a network of relationships with relevant external agencies and internal specialists.
• To increase accommodation options for young people, both through NHYC’s own projects and with external partners and make appropriate referrals into accommodation and external specialist services.

Reporting to: Service Manager and Head of Services (Housing)

Main tasks and responsibilities

Young people's services

Delivering a housing advice service to young people with multiple needs. This will include:

1. Working to ensure young people receive a high-quality service from the point of registration to move-on. Taking a hands-on approach to dealing with complex or difficult cases.
2. Carrying out thorough needs assessments with young people accessing the service in order to refer young people into appropriate accommodation and to external specialist services.
3. Providing young people with expert advice and guidance relating to their housing situation. Monitoring and evaluating young people’s progress.
4. Engaging other relevant external partners, able to provide accommodation and other move on opportunities to young people.
5. Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health, Youth Work, Outreach and Jobs, Education and Training.
6. Providing advocacy and referring young people to a wide range of specialist external advice services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
7. Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.

Sharing best practice

To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:

1. Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
2. Promoting and representing NHYC at relevant forums, meetings and events.

Information management

To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:

1. Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
2. Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
3. Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
4. Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.

Reviewing personal and professional development needs

To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:

1. Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
2. Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
3. Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.

Other

To contribute positively and constructively to the development of the team, the service and the centre. This will include:

1. Covering for other members of the team where necessary.
2. Following NHYC’s policies, procedures and performance expectations in all functions of the post.
3. Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.

Application deadline

9am, Friday 4 October - or earlier if enough applications received

You will be working within our Housing team to deliver an effective resettlement service for young people. You should be experienced in in working with young people within a housing setting and have the ability to demonstrate transferable knowledge and skills in relation to homelessness and move-on pathways.

Key details

• Contract type and hours: 12 month fixed term contract. Full-time - 35 hours per week, Monday-Friday.
• Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
• Location: Based at New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR but travel to different sites across London on a regular basis will be required.
• Application deadline: 9am, Friday 4 October 2024
  
   

  Key objectives:

• To deliver an effective transition and resettlement service to young people accessing New Horizon Youth Centre, carrying out thorough needs assessments and support plans, and enabling young people to transition successfully from homelessness to independence.
• Establishing and sourcing an innovative programme of support that responds to clients’ accommodation, employment, educational, communication, independent living skills and move-on needs in order to break the cycle of homelessness.
• To maintain and build an effective and innovative network of relationships with relevant external stakeholders, partners, accommodation providers and internal specialists.

• Reporting to: Service Manager and Head of Services (Housing)

  Main tasks and responsibilities

  Young people's services

  Delivering a resettlement service to young people with multiple needs. This will include:

• Working to ensure young people receive a high-quality service from the point of registration to the move-on. Taking a hands-on approach to dealing with complex or difficult cases and ensuring the quality of support plans to create opportunities to promote independence.
• Managing a caseload of internally referred clients with additional needs as they transition out of homelessness, ensuring that the necessary support structures are in place to facilitate successful tenancy sustainment.
• Carrying out thorough needs assessments and putting in place support plans with young people accessing the resettlement programme.
• Providing expert advice and guidance on Accommodation, Welfare Benefits, Housing Benefit and Tenancy rights, Legal Services, and Employment, Education & Training. Monitoring and evaluating young people’s progress.
• Building and maintaining effective partnerships with accommodation providers and external stakeholders, in addition to cultivating and strengthening existing relationships.
• Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health and Jobs, Education and Training.
• Providing advocacy and referring young people to a wide range of specialist external services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
• Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
  
  Sharing best practice

• To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:

• Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
• Promoting and representing NHYC at relevant forums, meetings and events.

• Information management

  To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:

• Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
• Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
• Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
• Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.

• Reviewing personal and professional development needs

  To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:

• Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
• Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
• Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
  
  Other

• To contribute positively and constructively to the development of the team, the service and the centre. This will include:

• Covering for other members of the team where necessary.
• Following NHYC’s policies, procedures and performance expectations in all functions of the post.
• Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.

Application deadline

9am, Friday 4 October

Job Title: HR Administrator

Salary: £29,071 per annum + £3,276 per annum London Weighting

Hours: Full Time, 37.5 hours per week (open to flexible working/4 days a week)

Contract: Permanent

Based: Whitechapel HQ (office based, 1 day remote working possible)

Deadline: 23:59, Wednesday 2 October 2024

Interview Date: TBC, w/c 14 October

Citizens UK

Citizens UK is a people power alliance of diverse local communities working together for the common good. 

Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising, we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change. 

This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parent Action, and Sponsor Refugees, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK. 

Purpose

The HR Administrator role is an excellent opportunity for someone with HR or admin experience, who is interested in starting/progressing an HR career and looking to gain experience in a friendly but busy small HR team. The role provides a day-to-day HR admin service to employees and HR admin support to the part time HR team (two HR Business Partners and the Head of People & Development). The HR Administrator will be involved in using an HR and payroll system, ADP, and have an important role in the employee lifecycle processes e.g., DBS checks, recruitment, onboarding, compliance, payroll, appraisals, and have day-to-day responsibility for the HR and Recruitment Outlook mailboxes.

Main Responsibilities

Working in the HR team, reporting to a HR Business Partner, your main responsibilities will cover:

Contribute towards the achievement of CUK and its strategic objectives

• Provide high standards of HR admin support to Citizens UK stakeholders.

• Play an important role in introducing new and improving existing HR processes for a better HR service delivery and employee experience.

• Be proactive in supporting the HR team in various streams of work to achieve the HR Business Plan.

Achieve work targets effectively

• New Starter Onboarding Process: creating documents for HRBP approval (offer letters and contracts), ensuring all starter paperwork is returned, requesting and tracking the return of references, right to work checks, and setting up new starter compliance training.

• Leavers: leading on leaver admin process, ensuring it is completed in timely manner.

• Recruitment: becoming an expert user of Applied, our applicant tracking system.  Advertising jobs (on Applied and external jobsites), arranging interviews and supporting colleagues with recruitment queries.

• Invoicing and Credit Card Reconciliation: processing invoices on Finance system, Kissflow and the monthly credit card reconciliation for HR transactions.  

• Payroll - accurately updating and maintaining ADP, the HR & Payroll database. Uploading documents, running reports. Supporting HRBPs with payroll queries.

• Regularly updating and auditing other HR data to ensure information is up to date (e.g., pensions data, new starter training, wellbeing data).

• Employment checks: maintaining the DBS list and processing DBS checks for existing and new staff.

• SharePoint: maintaining HR Self Service folder, ensuring documents are up to date.

• Appraisals: ensuring appraisal forms are logged and uploaded to ADP.

• Probation: Managing the probation period process

• Minute taking at HR/relevant meetings and sharing with colleagues.

• Supporting the team with ad hoc tasks as required and undertaking any task that may be requested from time to time that may be consistent with the nature and scope of this post.

Learning and expertise

• Using admin skills and knowledge effectively and be committed to HR related continuous professional development.

• Providing Citizens UK stakeholders with advice on HR admin process.

• Taking proactive steps and be keen to learn processes and develop HR related knowledge.

Develop and manage relationships across the organisation and externally

• Arrange HR Inductions with HRBPs and new joiners.

• Manage HR calendar, ensuring meetings are arranged with HRBPs and Head of People & Development, as requested.

• Organising quarterly Citizen UK Group Induction. 

• Preparing contracts/offer/variation/probation letters for team to approve.

• Ensuring HQ team is informed of joiners/leavers e.g., Facilities, Finance.

Communications

• Day to day responsibility for the HR and Recruitment Outlook inboxes, responding to routine queries and forwarding queries to HR colleagues.

• First point of contact for recruitment queries from candidates, forwarding them to the appropriate HR colleague or hiring panel as necessary.

Knowledge Management

• Understanding, handling, and managing data GDPR compliantly and keeping up to date with new legislation.

Generate income and resources

• Taking responsibility for the careful use and stewardship of Citizens UK’s resources.

• Using admin systems to track income/ resources accurately e.g., HR credit card cost tracker.

Safeguarding, Health & Safety

• Reporting on potential risks as they emerge to the appropriate colleagues in line with existing procedure.

• Organising and tracking employees’ compliance training.

• Proactive in maintaining own wellbeing at work.

Please note the above duties are not exhaustive and the successful candidate will be required to perform addition tasks as reasonably requested.

Person Specification

(D) Desirable, (E) Essential

Qualifications

• CIPD Level 3 Qualification (D)

Experience

• Previous admin or office-based experience (E)

• Previous HR Experience (D)

• Experience of using HR systems (D)

KEY SKILLS AND KNOWLEDGE

• Intermediate level IT skills including MS Office and Excel (E)

• Attention to detail (E)

• Able to work well as part of a team, and maintain effective communication with colleagues (E)

• Ability to deal with others in a professional manner (E)

• Good written and verbal communication skills (E)

• Good organisational and time management skills (E)

• Knowledge of GDPR and Data Protection principles (D)

PERSONAL QUALITIES & VALUES

• Commitment to the values of Citizens UK (E)

• A self-starter with ability to take initiative and work independently (E)

• Keen to build career in HR (D)

• Strong team worker (E)

• Reliable and able to use discretion and maintain confidentiality on sensitive matters (E)

• Self-motivated, accountable, and adaptable (E)