Part-Time Head Of Individual Giving Jobs

OVERVIEW AND JOB PURPOSE

Pump Aid is a dynamic, award winning and growing organisation, which is promoting a radically different approach to aid and development in the WASH sector by establishing Malawi’s first social impact business (Beyond Water) focused on delivering reliable access to clean water for rural communities. We challenge conventional development programmes by taking a business-based approach that ensures long term sustainability and impact for the communities we work with. Clean water results in better health, increases educational attainment and reduces inequality for women and girls across Malawi.

To support our mission we are recruiting a Communications and Fundraising Officer to help deliver on our ambitious growth plans to reach 2 million people by 2030. The successful candidate will be a highly motivated person with strong communication and interpersonal skills, who can plan and create compelling communications to increase awareness of our work and engage new and existing supporters. Furthermore, you will lead on key areas of our fundraising strategy including annual fundraising campaigns, individual giving and small trusts and foundations.

Roles and Responsibilities

• You will lead on defined elements of Pump Aid’s fundraising strategy: scoping, applications, reporting and management (to largely small to medium sized trusts and foundations, community funders and individuals.)
• You will develop and manage a schedule of compelling communications across a number of channels including social media, web and print that will grow engagement with Beyond Water’s mission.
• You will support the Head of Development to pitch to social impact and philanthropic investors by finding creative ways to differentiate ourselves from traditional approaches to international development.
• You will take responsibility for managing and administrating fundraising income, using Salesforce CRM to keep up to date records of donations, keeping donors updated through regular reports and leveraging annual campaigns including the Big Give Christmas Campaign to maximise individual giving donations.
• Maximise the value and duration of donor support through excellent stewardship and relationship management.
• While office hours are notionally 9:00am to 5:30pm, the demands of a business focussed on Africa, with donors in the UK, USA, Europe and Asia mean a degree of flexibility is required.

Candidate Profile

1. Strong experience in planning and executing communications plans across a variety of mediums (social media, website, blog posts, impact reports) to grow awareness and engagement with the work of our social enterprise

2. Demonstrable success in fundraising within the charity sector; scoping, prospecting, proposal writing and reporting.

3. Excellent written and verbal communication skills with the confidence to present to a variety of audiences

4. Experienced in home working and able to self-motivate and develop and execute personal work and action plans with limited face to face supervision

5. Demonstrable ability to prioritise and manage conflicting outcomes and objectives and ensure the right job is completed at the right time

6. Works well in a small, dynamic team

7. High level of computer literacy – Canva, Microsoft Office, Salesforce or similar CRM software

8. Well organised and can prioritise work to meet deadlines

9. Experience working in international development is preferable.

10. Right to work in the UK

LOCATION - Remote with travel required across the UK

Are you looking for an exciting and rewarding new role in 2024? Apply for the Impact and Evaluation Senior Officer role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

We are seeking an Impact and Evaluation Senior Officer, working with the Impact and Evaluation Manager, Director of Partnerships and Federation Development and with federation members.The role will be central to the delivery of strategic commitment to work together to record, study, continuously improve and broadcast our collective impact.

It’s an exciting time for the Emmaus Federation as we roll out a new In-Form (salesforce) CRM system and interlinked Monitoring Evaluation and Learning (MEL) Framework.

The role will play a crucial part in implementing, gathering feedback and developing new systems and tools to be utilised by Emmaus communities.

The role will be varied in nature, one day might involve conducting interviews with people experiencing homelessness, then next providing support to a member of staff to improve a communities MEL practice, the following day might involve analysing a data set and writing a briefing paper.

Who are we looking for?

The Impact and Evaluation Senior Officer will play a key role in supporting the Emmaus federation to understand and demonstrates the impact of our work. 

The ideal candidate will have strong theoretical and practical evaluation skills coupled with the people skills to make this work accessible to a range of stakeholders.

They will need to be comfortable working as part of a remote team and able to travel to Emmaus communities across the UK to work with staff and companions.

What we offer

· £34,199 pro rata (based on a standard working week of 37.5 hours)

· Working hours: Can be delivered flexibly, Monday – Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Wednesday 06 November 2024.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 18 November.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

This role sits within the Community Education and Training team, working to support our learners to access, complete and progress through our wide range of adult learning provision. The main focus will be on providing additional support for learners who need wrap-around support relating to a range of additional personal and educational needs. This could include welfare, personal and family support and wider mental health and wellbeing support or additional learning needs such as dyslexia, ADHD, literacy support and other needs.

You will work with the team to implement strategies and support plans for individuals to aid learning and enhance educational experience. You will support the team’s administrator to monitor learner’s attendance, contacting them via phone, email or arranging a meeting in person where pastoral support is needed.

You will work with our Adult Safeguarding Lead to support safeguarding cases across our departments, including keeping safeguarding records, making referrals and building a database of local support services available to learners and other service users.

We are looking for a dedicated individual who is passionate about supporting learners to ensure they have the best opportunity to thrive on their learning journey.

You will also support wider functions in the team such as contributing to the organisation of our termly learners’ forum to celebrate achievement and attending events in the community to publicise our work.

The successful applicant will have experience of working with vulnerable individuals or groups, be committed to safeguarding, have excellent administration skills, be flexible and excited about being at the heart of a busy team and committed to providing an excellent service to High Trees’ users.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

We are looking for an enthusiastic HR and Office Administrator with great people skills to be a part of our core Head Office team.

The successful candidate will be willing to get involved in all aspects of our work and thrive in a role engaging with staff all over the country and supporting great internal communications. 

Working closely with our CEO and Senior Management Team, a key part of the role is ensuring that we have effective organisational governance, contracting and HR systems in place. You will also support all aspects of HR, working with our HR Advisor to support recruitment processes, staff checks, induction, and development for our staff team.

The successful applicant will have excellent people skills, the ability to develop and maintain administrative organisational systems, and be happy getting involved in a range of different work. Experience of the charity sector, and experience of supporting HR, would be an asset but are not essential. 

Working days are flexible but likely to require Wednesdays.

Turn2us is a national charity tackling financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

As the Programmes Assistant at Turn2us, you’ll be a vital member of the Edinburgh Trust team within our Programmes & Partnerships Directorate. Your work will support the Head of Edinburgh Trust, allowing them to focus on strategic initiatives related to poverty reduction, co-production, and community engagement. The role includes a variety of tasks such as managing the Head’s diary and inbox, coordinating meetings, and maintaining an efficient filing system for key documents across the programmes portfolio. This position offers a fantastic opportunity to engage with exciting initiatives, connect with diverse stakeholders, and expand your knowledge and experience in areas like programme management and community support, all while contributing to our mission of tackling financial insecurity.

The ideal candidate will have proven experience in administration or a similar role, with strong skills in diary management. You should possess excellent organisational and time management abilities, enabling you to effectively juggle multiple tasks. We are looking for someone who is adaptable, proactive, empathetic, and skilled in communication and collaboration. An open-minded approach and the ability to devise creative solutions to administrative challenges are essential.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 11/11/2024

1st interview date: 21/11/2024

We are seeking an experienced Philanthropy Manager to join our fundraising team. This is a brand-new role for Arthritis Action, key to identifying and nurturing long-term relationships with major donors. This role is vital for the development and delivery of our strategy for engagement with philanthropic organisations and individuals.You’ll be joining a leading national arthritis charity, helping to advance our income generation activity and impact across the UK. We are looking for someone with a track record in major donor fundraising and philanthropy, a passion for healthcare, and the ability to work collaboratively with various stakeholders to drive growth and success.

About Arthritis Action

Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We offer an integrated self-management approach, which looks at both the physical and mental health impact of living with arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, employment support, and exercise advice and resources.

Key Responsibilities – the role will include but not be limited to:

• Leading the development and delivery of Arthritis Action’s strategy for engagement with philanthropic organisations and individuals. 
• Working closely with our services team and healthcare experts to develop pitches that attract funding from philanthropic sources.  
• Creatively utilising the charity’s resources and networks to maximise major donor income potential.
• Advising other team members about how best to position the Charity for major donor funding through its communications and programme development.
• Researching prospective philanthropic individuals and organisations and building the Charity’s pipeline of potential funders.       
• Developing and delivering engaging proposals, presentations and programmes for potential funders.
• Representing the Charity at networking events to promote fundraising and meet contacts, travelling as appropriate within London and the rest of the UK.

Other Activities 

• Ensure that the Charity meets its legal obligations with regards to fundraising, adheres to the Code of Fundraising Practice, and maintains its reputation through its fundraising activities.
• Undertake other tasks relevant to the level of this position within the organisation.

For further information, the full job description and person specification, please refer to the attachement below.                                                       

Staff Benefits

As a valued member of our team, you’ll get: 

• 25 days annual leave, rising to 30 days after five years, plus Bank Holidays & 3 days for our Christmas closure (pro rata).
• 7.5% employer pension contribution. 
• 24-hour, 365-day access to the Employee Assistance Programme. 
• Cycle to Work Scheme.
• Annual Eye Tests.

How to apply

Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role, by clicking on 'Quick Apply'. Please provide both email and telephone contact information for yourself.

Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted. 

Applications should be received by midday on Monday 28 October 2024 at the latest.

First-round interviews will take place by Zoom on Monday 4 November. Second-round interviews will take place in the London office on Monday 11 November.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.

Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion or belief.

NAPAC is seeking Call and Email Handlers for our support services in Stockport

NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.

We are looking for new colleagues who are empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.

NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them. 

As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.

Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.

NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.

So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you.

As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.

NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.

Key Responsibilities:

• Follow confidentiality and safeguarding policies
• Provide appropriate signposting to external services in accordance to callers identified needs.
• Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
• You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
• The ability to think on your feet to support callers who may call during panic attacks or flashbacks
• Excellent communication skills, spoken and written.
• Providing email support to individuals.
• Being flexible in your approach to your work in line with changing and growing needs of the support service.
• To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.

Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.

Hours:  17.5 per week (0.5 FTE) to be worked flexibly across the week, in person. Remote and hybrid working is not available for this role.

Contract: One year, with possibility of extension subject to funding.

Closing date for applications: 10am Monday 11 November 2024.

Application is by completion of the NAPAC application form. CVs cannot be accepted.

Interview Date: Shortlisted applicants will be contacted directly. We anticipate holding in-person interviews in the weeks beginning Monday 18 and 25 November, in Stockport.

A job description and application form can be downloaded from our website

Are you a enthusiastic and self-motivated Fundraiser with the ability to write compelling, high quality applications? Would you like to help give animals a better life?

We have an exciting opportunity for a motivated Trusts Fundraiser to contribute significantly to the development of income generation at Raystede. You will expand our existing programme of Trusts support by creating persuasive applications and undertaking effective research, with the aim of securing funding for a variety of core costs and capital projects.

This is an exciting role as you will help our Funders to engage deeply with our work, and the lives of the animals in our care, as you present tailored cases for support and gratifying evaluations.

An excellent storyteller with a keen eye for detail, you will be able to interpret financial data and funding criteria, as well as strategically plan for existing and future funding needs. You may have experience of Trusts in another fundraising role, or perhaps you’re also an animal-loving fundraiser, or someone who researches, complies and writes reports professionally.

You will also be responsible for setting up a stewardship plan for Trust Supporters and building and maintaining relationships over the phone, through written communications, and on-site or at events. You will be supported in delivering excellent stewardship.

Reporting to the Head of Fundraising, you will have autonomy to plan your time and manage and grow the Trusts & Foundations pipeline. You will be encouraged to take an innovative approach to stewardship and be supported to continue your professional development.

We would love to hear from you if you:

• Are organised and proactive with the ability to prioritise multiple projects strategically
• Have inspirational and concise report-writing skills
• Have strong research abilities and excellent record-keeping
• Can network and build relationships at a senior level, internally and externally
• Have good IT skills, including CRM databases and MS Office applications

• Want to make a real, tangible impact to the lives of animals
• Have the passion and drive to go the extra mile, keeping excellent donor care and animal welfare at the heart of everything you do

About Raystede Centre for Animal Welfare

Raystede is a charity that aims to give animals a better life through rehoming, rehabilitation and sanctuary, and give people the support and knowledge they need to treat animals with care and respect. Raystede is Sussex’s biggest animal welfare charity, with nearly 70 years’ experience of caring for and rehoming animals. Uniquely, we care for a huge range of animals - from dogs, cats and donkeys to rabbits, parrots and alpacas. Our experience, expertise and partnerships enable us to deliver an exceptional quality of care for the animals we help. Many of the animals have been neglected, abused or exploited. Raystede helps most of the animals find new homes but also provides life-long sanctuary for elderly horses and other animals that cannot be rehomed. Raystede provides love and safety to those animals that would have nowhere else to go.

SWEDA is growing fast. Since the pandemic, the number of children, young people and adults who need our support has grown exponentially. An estimated 1.25m people in the UK have an eating disorder, and an NHS mental health questionnaire in 2023 found that 59.4% of 17-19 year olds ‘screened positive’ for having eating problems.

We have responded by expanding geographically (into Bristol and South Gloucestershire and Oxfordshire), developing our children and young people’s services and investing in the development of a fundraising team. Our Head of Fundraising has been in post for just over a year and our Fundraising & Communications Officer joined in January 2024. Now we need a Fundraising Manager to help us develop and grow our community fundraising to diversify our income and secure SWEDA’s future. We are a small and friendly team and will make you feel very welcome.

Your role will be to help us devise and deliver community and individual fundraising campaigns, secure and cultivate corporate partnerships and forge relationships with schools and other community partners. You will also recruit and manage a team of volunteers to fundraise and raise awareness. You will be someone who loves meeting people and is ambitious and driven to achieve results. You will have lots of enthusiasm, energy and ideas. You will be comfortable trying new things and in being adaptable; we want to scale our public fundraising activity and are applying a ‘test and learn’ approach. The primary objective will be to raise funds to support our life transforming work, but also to raise awareness and understanding of eating disorders, and help establish SWEDA as the eating disorder specialist across the South & West. 

We are looking for a candidate who has the necessary skills and experience to fulfil the following role:

MAIN DUTIES & RESPONSIBILITIES

• Plan, lead and deliver on income generation plans for individuals (including regular giving and appeals), community and corporate fundraising to grow SWEDA’s income year on year.
• Forge and cultivate relationships with supporters – individuals and businesses – in person, on the phone and through SWEDA’s communications channels.
• Maintain a clear focus on acquisition across community, corporate and individuals, with dedicated time for proactive prospect research.
• Monitor, evaluate and report against agreed performance indicators
• Work collaboratively with the Head of Fundraising and other team members to maximise income generation opportunities
• Develop a network of volunteers to support cost effective and successful public fundraising activity.
• Drive innovation to improve fundraising practice, increase ROI and test new approaches to raise money.
• Use data insight to drive decision making and improve performance.
• Plan and implement an effective stewardship plan which prioritises personalised long term relationships.
• Effectively use the CRM to record and manage your work, capture donor information/consents and support strategic planning.
• This is a new role, so your main duties and responsibilities may change. You can help to shape it!

The Royal Hospital Chelsea is seeking a passionate and skilled Trusts & Foundations Officer to join our dedicated team on a part time basis and help secure vital funding to support our mission. By securing grants and building long-term relationships with charitable trusts and foundations, you will play a pivotal role in ensuring the continued care and wellbeing of the Chelsea Pensioners.

The Role:

As the Trusts & Foundations Officer, you will take ownership of an exciting and diverse portfolio of charitable trusts, foundations, and other grant-giving organisations. Reporting to the Head of Trusts and Statutory Fundraising, you will work to grow both restricted and unrestricted funding to help meet the Royal Hospital’s long-term income targets. This role requires strategic thinking, and the ability to develop and nurture lasting relationships with funders.

Key Responsibilities

As the Trusts & Foundations Officer you will assist in identifying new funding opportunities to expand the existing funder base, work closely with all departments to develop tailored proposals and implement the organisation's fundraising strategy. You will maintain a rolling programme of bespoke grant applications while building and stewarding long-term relationships with funders. The role includes supporting the Head of Trusts and Statutory Fundraising with donor communications, trust and statutory fundraising applications, submitting timely reports, and maintaining accurate records.

About You:

The ideal candidate will have at least 1-2 years’ experience in a relevant fundraising role, and a good understanding of the voluntary sector funding environment. They should be skilled in researching and developing new funding pipelines, managing multiple contacts, and have excellent writing, proof-reading, and organisational abilities. Financial literacy and budget management are essential, alongside IT proficiency and familiarity with CRM systems like ThankQ. Candidates should have experience raising funds from trusts and foundations, managing donor relationships, and working to targets and deadlines.

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process.

Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

• Ask for references from those you have listed on your application form
• Check your right to live and work in the UK
• Check any declarations you have made on your application form
• Ask you to complete a medical form
• Carry out an Enhanced DBS application.

About the Organisation:

The Just Finance Foundation (JFF) seeks to create a financially resilient nation where every individual has equal opportunity to thrive. JFF works with schools, communities, the banking sector, policy makers and regulators, to equip the people who families trust with the confidence, knowledge, and inspiration to educate the next generation and build financially capable communities. The Education team’s focus is currently developing and promoting financial literacy tools for primary schools to help children and their families learn about money.

The Role:

We are looking to support our small but ambitious organisation with a part-time Impact and Insights Manager. This new role will implement positive systems to allow feedback and learnings to be shared and incorporated into ongoing programme development.

As the Impact and Insights Manager, you will work with the Head of Financial Education to refine and improve the overall approach to JFF’s impact management processes and outcomes framework. This will begin with developing a specific M&E and content gathering approach to our current work in schools. Using our recently developed Theory of Change framework, you will build and oversee our strategic path to effectively gathering impact data and insights. From there, you will work to broaden this approach to support the goals of the organisation by designing, planning for and implementing the means by which long term outcomes are measured.

The Person:

What we’re looking for:

• A proactive self-starter who thrives in an environment that rewards self-direction while working to achieve set targets and outcomes.
• A detail-oriented planner who is keen to work out the “how” and not just the “what” of how impact data will be gathered, and insights will be analysed.
• An experienced data enthusiast who values the process of effective gathering, analysing, and storing of data and regularly seeks ways to improve data approaches.
• A creative innovator keen to use our Theory of Change to design an M&E approach and methodologies along with any supporting resources required.
• A strategic leader who is excited to initiate an impact driven approach across the staff team, with the full support of the leadership team.

What We Can Offer You:

The Financial Education team is at the forefront of Financial Education in the UK. This is an ideal opportunity for an experienced and innovative professional to make a significant contribution to the future wellbeing of our children and communities. This role will allow you to clearly demonstrate and evidence your ability to create, drive, and deliver on strategy within an M&E context. You will be empowered in your work by a leadership team that is keen to move towards a more data driven environment and a delivery team that are supportive, friendly, and determined to make a difference.

To Apply: Please see the full Job and Person Descriptions attached. Send your CV and a cover letter of no more than 1.5 pages no later than 9am Monday 21st October. If you have any questions or wish to discuss the role further, please do not hesitate to contact us by email to arrange an informal chat with the Head of Financial Education.

Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all the criteria listed.

Are you a storyteller with a keen eye for detail?

We are looking for a creative written communicator with an excellent eye for detail to tell the story of The Listening Place, our volunteers and our visitors.

The Listening Place offers free, confidential, face-to-face support for people feeling suicidal, provided by highly trained volunteers using active listening skills. Over eight years, the charity has grown rapidly, with now over 800 volunteers delivering up to 150 appointments daily across three sites. TLP receives 750 new referrals every month and will provide support to 8000 people struggling with suicidal feelings this year. This growth, achieved without waiting lists, highlights how TLP balances ambition with a commitment to high-quality, person-centered support. With plans to expand to East London and strong donor and media interest, it’s an exciting time to join this effective, community-led service.

This is a pivotal role where you will be responsible for giving TLP a voice across external and internal communications. Through dependable, precise and creative communications, you will help TLP meet its three key communication objectives:

• To inspire and retain volunteers and supporters.
• To influence public and stakeholder opinion on how to deliver effective suicide prevention services.
• To help recruit new volunteers.

All your copy should be clear, concise and help deliver against one of these key objectives.

We are seeking an individual with an excellent eye for detail who is a self-starter, able to seek out stories and respond to opportunities as and when they arise. This means over the course of a day you could be covering an event, interviewing a volunteer, setting up targeted paid adverts or responding to messages from supporters.

Your success will be judged on your ability to deliver all communications with a meticulous attention for detail and a clear understanding of TLP’s voice.

Core Responsibilities:

The Communications Coordinator will:

Working under the direction of the Head of Fundraising and Communications, the Communications Coordinator will be responsible for the development, delivery, analysis and growth of TLP’s communications through effective copy for internal and external stakeholders. This includes:

• Leading on day-to-day account management and content creation for organic and paid activity on TLP social media channels.
• Planning and executing activities for national campaigns including World Suicide Prevention Day and Mental Health Week.
• Working with and supporting teams from across the organisation to execute engaging internal and external communications and digital campaigns including monthly volunteer and supporter newsletters.
• To act as a point of contact for teams for communications related queries, maintaining a good understanding of approaches, channels and technologies in order to do this.
• Recognise, mitigate and appropriately escalate communications related incidents and risks including reputation management, information governance and sensitivity issues.
• Regularly reviewing website content, looking for ways to constantly improve user experience.
• Compiling regular monthly statistics and analytical reports, evaluating our online performance against agreed metrics.
• Ensure all records are held in compliance with GDPR and the Institute of Fundraising policies.

We are committed to welcoming everyone from all backgrounds and communities, and creating inclusive teams.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during our selection process or your ability to work with us, we'll be happy to make reasonable adjustments to enable you to perform at your best.

Attributes and Skills:

Essential

• Meticulous attention to detail in all written language.
• Strong news sense, as well as digital copywriting and editorial skills.
• Self-motivated, energetic and able to use own initiative.
• Broad understanding of social media platforms, insight software and campaign management.
• Strong commitment to and good understanding of TLP’s mission and values.
• Proactive and self-motivated - able to plan and prioritise workload effectively and multi-task.
• A flexible and helpful approach - willing to go the extra mile.
• Excellent verbal and written communication skills including willingness to respond to some out-of-hours communications activity.
• Commitment to anti-discriminatory practices and equal opportunities as well as the ability to apply a sensitive approach to all areas of work.
• Tactful and able to safeguard sensitive or confidential information.

Experience:

Essential

• Working in a communications role, or demonstrable transferable experience/qualifications
• Experience of developing and delivering communications materials and information for wide and targeted audiences
• Experience of working across teams or with multiple stakeholders to coordinate the production of communications
• Planning and deploying paid-for social media, digital campaigns, and email marketing
• Content creation – for websites and social media channels (LinkedIn, Facebook, Instagram and Twitter)
• Digital skills including Office 365 systems (inc. Teams and SharePoint), WordPress, Photoshop, Google ads and Canva
• Developing an engaging end to end digital customer experience.

Desirable

• Knowledge of the charity sector and the mental health landscape
• Analytics and data skills including Google Analytics
• Search engine optimisation.

Hours

22.5 hours a week, office hours, with occasional evening and weekend work to meet operational requirements.

Location

1 Cambridge Court, 210 Shepherd’s Bush Road, Hammersmith, London W6 7NJ and remote working

Reporting line

The Digital Communications Officer will report to the Head of Fundraising and Communications.

Salary: £17,955 per annum (£29,255 FTE) at 3 days a week plus benefits (3% employer contribution towards pension, 25 days annual leave (FTE) per annum (plus public holidays), Employee Assistance Programme, access to Medicash health insurance and critical illness cover.)

Please submit a CV and Cover Letter of no more than one side by November 1st. Interviews will take place w/c 11th November.

We are recruiting a Policy and Campaigns Manager to take forward our work on household debt. This role plays a key part in our campaign to end the UK’s household debt crisis.

Over ten million people in the UK are now ‘overindebted’, meaning they are behind on bills or are finding their debt repayments a heavy financial burden. The crisis has been growing over the last decade but has increased dramatically because of the pandemic and the cost-of-living crisis. More and more people are now borrowing to cover bills and essentials.

Our campaign combines community organising with national level campaigning and advocacy work to bring the voices of those most affected by the debt crisis to the fore in debates on policy solutions. You will use your policy and campaigning expertise to help ensure the people most impacted by problem household debt have a say in influencing the policies that affect them. You will work on issues such as the growth in council tax debt and bailiff use, the huge build up in energy debt as a result of the cost of living crisis and making insolvency policy and practice fairer and more accessible so more people can get out of debt.

You will be a key member of our household debt project team, working alongside the Head of Campaigns, Head of Policy and Advocacy, Digital Campaigner and Lead  Organiser.

We are looking for someone with great policy analysis and advocacy skills, a strong campaigning mindset, and a passion for social justice. We are not expecting you to already be an expert in all aspects of the role or in household debt policy but are looking for someone with the potential to develop quickly. Crucially, you will also need to appreciate why taking a community organising approach and building the power of people affected by debt is important, though you do not need to have experience in community organising.

This role will require some evening and weekend working, though this will be infrequent.

We strongly value diversity and welcome applications from people from all backgrounds. We would particularly like to encourage applications from women and non-binary people, people of colour, people who identify as LGTBQIA+ and people who identify as working class or have done in the past. If you have a question about location or any other aspect of the role, please do get in touch.

We are a dynamic, growing charity providing practical respite solutions for unpaid carers in the home and award winning day centres.  Are you and experienced fundraiser who can elevate us further through additional revenue streams?

With a turnover of £1.6m we are sustainable but have unfunded projects that will benefit our service users.  You would support our service areas from children to the elderly, physical disabilities to mental health, fundamentally improving the quality of life of people in our communities.

Role

You will need to be good at research and submit well written applications to grant making organisations.  You will also be good at building relationships so that we can gain year on year funding for our projects.

We want to work with smaller grant makers but also focus on large grant opportunities through the likes of National Lottery, Henry Smith etc.

As part of your role you would be good at IT, recording progress on our customised Salesforce CRM system.

Person Specification

Essential Criteria:

• At least 2 years’ experience of developing and delivering fundraising strategies and plans that support organisational growth
• Proven ability to identify and draft grant funding bids and other forms of funding applications
• Highly developed written and presentation skills with proven ability to write and present using a range of materials including emotive and compelling prose suitable for different audiences
• Good analytical and research skills with the ability to process and present complex information clearly and concisely
• Working knowledge of using IT- key social media platforms, the Microsoft Office Suite
• Excellent coordination and organisational skills
• The ability to meet deadlines and work under pressure
• Entrepreneurial, results-driven and able to work on own initiative and as part of a team
• Commitment to delivering quality and to continual improvement in practice
• A self-motivated individual with the perseverance to work towards long term goals
• Passionate, creative and motivated, to achieve ambitious targets
• Knowledge of current fundraising guidelines/legislation
• Good knowledge of contemporary fundraising techniques.
• Good knowledge of public and private sector funding sources, structures and organisations.
• Adaptability - flexible to changing circumstances, keeping projects and goals on track by changing approach
• Ability to work under pressure & time management

Benefits

• We offer 28 days holiday (pro rata) per year including bank holidays rising to 33 after 5 years service.
• Each Christmas a discretionary extra few days for a Christmas close down are given
• Throughout the year there are Charity events
• We fund Blue Light Card membership for employee discounts
• Staff have access to Vivup for online GP sessions and additional benefits
• We provide a stakeholder pension and 4% matched contributions