Head Of Individual Giving Jobs

Refuge is the largest domestic abuse organisation in England. On any given day, our services support thousands of women and their children, helping them to overcome the physical, emotional, financial, and logistical impacts of abuse and rebuild their lives — free from fear.

We are currently recruiting for a Deputy Director, Technology who will be the lead technology expert for the organisation. This is a new role offering the scope to shape Refuge’s response to the technology challenges we face in executing our strategy and achieving our mission. 

We are looking for someone with a proven track record in delivering high-quality IT support service through effective contract management of the recently appointed outsourcing company, including the resolution of any remaining on-boarding issues.  You will bring a strong understanding of IT security practices, regulatory compliance, and cyber security protocols. You will also be a trusted advisor for senior colleagues, providing expertise, identifying opportunities, and delivering solutions for modernisation, automation, and cost optimisation across the organisation. You will provide advice and technical guidance to teams who manage their own applications and systems (Finance, Fundraising, People and Culture, Helpline) and manage the procurement of new IT software solutions with key investments in case management, housing management and finance systems in the early planning stages. And you will take management responsibility for Refuge’s well-established and respected Data and Performance team, ensuring we continue to report to funders on standards of performance across our services.

If this sounds like you, we’d love to meet you.   

Closing Date: 09:00am 11 November 2024

Interview Date: 21 and 22 November 2024

The Gender and Development Network (GADN) is recruiting for a new Policy and Advocacy Officer. 

GADN brings together expert NGOs, consultants, academics and individuals committed to working on gender equality, development and women’s rights issues. 

The Policy and Advocacy Officer role is part of a small team at the GADN Secretariat, consisting of the Director, Head of Policy, and Network Coordinator. The post holder will work with the Head of Policy and Director to implement the Feminist Reframing of Macro-level Economics (REFRAME) programme and support with GADN’s core advocacy towards the UK government. 

We are looking for someone who has a strong understanding of, and commitment to, gender equality, women’s and girls’ rights, and international development issues. The ideal candidate will have a passion for women’s economic justice and a willingness to actively work on these topics, alongside a clear commitment to anti-racism. You will bring experience in advocacy (ideally in a UK context), along with administrative experience of providing support to a busy team. 

This is a 12-month fixed-term full time position, with the possibility of extension, subject to funding and organisational needs. 

How to apply for the role 

To apply, please read the job description and complete the application form below and on our website.

The deadline for applications is 9 pm GMT on Sunday 10th November 2024. We will review applications on a rolling basis, so do encourage you to apply early. 

There will be two rounds of virtual interviews. The first will be held on Tuesday 19th November and the second on Tuesday 26th November 2024. Please note that for candidates shortlisted for the first round of interviews, there will be a one-hour virtual test on Monday 18th November 2024. If you are not able to make any of these dates, please let us know in your cover email. We aim to notify successful applicants and invite them to the test and interview by 14th November. 

Please note that in order to contain administration costs, only those applicants shortlisted for interview will be contacted. 

To be considered for this role, you must be able to provide proof of eligibility to work in the UK. Unfortunately, we can only accept applications from people based in the UK who are able to come into our London office. 

GADN is seeking people from diverse backgrounds and life experiences to join our team. As we continue working to decolonise our practice and build an anti-racist organisation, we actively welcome applications from Black women and Women of Colour who we recognise are under-represented in the UK international development sector. If you share our core commitments, we would love to hear from you! 

About the Help Chapter

The Help chapter brings together our core services responsible for responding to incoming enquiries from supporters, beneficiaries, and members of the public, including managing and responding to feedback and complaints.

About the role

As a Chapter Member at the National Deaf Children's Society, you'll be in a Chapter of like-minded and skilled specialists, experts, and emerging experts. Chapters are self-organising, and every member has a vital role to play, sharing their skills, knowledge and experience and learning and developing together. Led by the Chapter Lead all Chapter Members will value and respect each other's contribution and learn and develop collaboratively.

This role will design, implement and manage systems to ensure that fundraising and marketing activity is of a high quality, complies with relevant legislation and sector codes and is consistent with National Deaf Children’s Society policies.

You will carry out a programme of detailed quality assurance activity and monitoring to identify areas where improvements can be made and provide fundraising teams with recommended actions. This work has a particular focus on the management of telemarketing and face to face recruitment.

You will prepare reports for internal teams and stakeholders and provide support and guidance to fundraising staff in relation to compliance and what is required of them.

You will network effectively with peers across the sector and engage with external regulatory and sector bodies, such as the Fundraising Regulator, the CIOF, the DMA and the ICO, to ensure that the organisation is aware of all relevant developments and our views and priorities are taken into consideration; actively participating in sector consultations, meetings and working groups as appropriate.

Occasional travel will be required to shadow and monitor compliance training and to support our fundraising agencies.

 What might a day in the life look like? 

• Take ownership of and manage our internal Call Monitoring process – selecting and allocating calls from our agencies and listening to the majority to recognise any potential issues or trends that may arise.
• To follow up any feedback with the agencies and ensure they are compliant with fundraising code of practice.
• Updating and monitoring the site lists on our websites to ensure our supporters know where we are.
• Attend monthly and ad-hoc compliance forums and engage with external bodies to ensure we are maintaining standards across the sector. A chance to network with peers and even offer insight into our best practise.
• Quarterly due diligence checks with our agencies, along with monitoring of job adverts and contracts to ensure compliance.
• To manage and monitor our Mystery Shopping programme – engaging with the agencies regarding feedback and follow up, and approving invoices.
• A monthly compliance tracker to be shared internally so we know our key areas of focus.
• Management of our fundraising shadowing programme, with the occasional visits to our agencies for compliance training, feedback and shadowing.
• To help the organisation to deliver excellent standards of supporter care by providing cover for the team where necessary.
• To identify compliance issues which require follow-up or investigation and to conduct or direct any internal investigation.
• To conduct periodic audits (including National Deaf Children’s Society’s fundraising suppliers) to ensure that compliance procedures are followed and that compliance systems are effective.
• To catch up with your Chapter and offer valuable insights and support.

Who are you?  

· You’re passionate about working as part of a team and sharing and developing your skills, knowledge, and expertise in a collaborative environment 

· You have a can-do attitude and are focused on achieving outcomes 

· You’re happy to share your thoughts, skills, knowledge, and experience 

· You have an open mindset and embrace new concepts and ideas 

· You’re a natural collaborator 

· You’re adaptable within a changeable environment 

· You thrive in an agile product design and delivery environment 

What will be in your toolkit? 

· Strong digital skills and a sound understanding of agile values and principles 

· A commitment to the organisation’s culture 

· Comfortable with ambiguity 

· Bravery, courage and an appetite for risk taking 

· An exclusive focus on customers 

· An enthusiasm for giving and receiving continual feedback 

Disclosure check

This role requires a basic disclosure check. This post will be working in a position of trust and responsibility within the charity.

Our expectations

We expect all staff to:

· abide by and promote our Policy of Informed Choice, its Vision and Values, Code of Conduct and Equal Opportunities Statement.

· take responsibility for promoting and safeguarding the welfare of children and young people.

· develop an understanding of deaf awareness and BSL skills whilst employed with the charity.

The National Deaf Children’s Society is committed to safeguarding and promoting the welfare of children and young adults and expects staff and volunteers to share that commitment. 

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

D1 £29,688.36 to D3 £36,305.99

Review Date

17/11/2024

The Fundraising Operations Manager reports into the Head of Fundraising, their remit is to focus on the management of supporter/ donor data and care, including financial reconciliation. This position involves leading and motivating a team to ensure that fundraising administration is efficient and effective, maintaining accurate and compliant supporter data, and ensuring that all fundraising income and expenditure are appropriately recorded and reported.

The purpose of this role is not only to oversee the day-to-day operations but also to look to implement new ways of working in line with our organisational strategy to be sustainable and grow our income. Digitalisation will play a huge part in these changes.

The Fundraising Operations Manager provides the foundation for strong relationships with supporters/donors.

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

We are recruiting a Policy and Campaigns Manager to take forward our work on household debt. This role plays a key part in our campaign to end the UK’s household debt crisis.

Over ten million people in the UK are now ‘overindebted’, meaning they are behind on bills or are finding their debt repayments a heavy financial burden. The crisis has been growing over the last decade but has increased dramatically because of the pandemic and the cost-of-living crisis. More and more people are now borrowing to cover bills and essentials.

Our campaign combines community organising with national level campaigning and advocacy work to bring the voices of those most affected by the debt crisis to the fore in debates on policy solutions. You will use your policy and campaigning expertise to help ensure the people most impacted by problem household debt have a say in influencing the policies that affect them. You will work on issues such as the growth in council tax debt and bailiff use, the huge build up in energy debt as a result of the cost of living crisis and making insolvency policy and practice fairer and more accessible so more people can get out of debt.

You will be a key member of our household debt project team, working alongside the Head of Campaigns, Head of Policy and Advocacy, Digital Campaigner and Lead  Organiser.

We are looking for someone with great policy analysis and advocacy skills, a strong campaigning mindset, and a passion for social justice. We are not expecting you to already be an expert in all aspects of the role or in household debt policy but are looking for someone with the potential to develop quickly. Crucially, you will also need to appreciate why taking a community organising approach and building the power of people affected by debt is important, though you do not need to have experience in community organising.

This role will require some evening and weekend working, though this will be infrequent.

We strongly value diversity and welcome applications from people from all backgrounds. We would particularly like to encourage applications from women and non-binary people, people of colour, people who identify as LGTBQIA+ and people who identify as working class or have done in the past. If you have a question about location or any other aspect of the role, please do get in touch.

The Role

We now seek a Monitoring, Evaluation, Learning and Research Manager to deliver a step change in organisational capacity in the MELR space, develop our approaches to data collection, and coordinate planning and reporting processes. This will require an experienced, self starting practitioner, capable of developing a long term strategic vision as well as getting deeply involved in ensuring its realisation.

The Organisation

Mothers’ Union is a global Christian movement working to transform lives, strengthen families and advocate for change. Active for nearly 150 years and now with 4 million members in 84 countries, our development programmes have extraordinary reach and an approach that is in line with best practice – our members serve in their local communities, have strong established relationships, and are there for the long term. They see what is needed, where it is needed and work as volunteers to facilitate change and help others. This local knowledge, combined with their Christian faith perspective enables transformation in the communities they serve.

Our programmes, which take an Asset Based Community Development approach, are focused around the three pillars identified by our members of stopping violence (especially gender based violence), poverty and injustice.

Why work for us

Mothers’ Union is committed to supporting international development initiatives that empower communities and improve lives. We work in three key areas, Gender, peace and safety and livelihoods, and use the asset based community led approach . Mothers’ Union is seeking an individual who has proven MERL experience, who would relish the challenge of drawing a cohesive framework together, and then educating both central and provincial teams to implement consistently

International Development at Mothers’ Union (MU)

Our central team supports and attracts funding for a portfolio of international and UK based programmes which align with our 3 strategic priorities identified by members:  ending violence, poverty and injustice. Key programmatic areas in which we work include livelihoods, literacy,  Gender Based Violence and parenting. Working with our members we have developed participatory approaches in core areas such as literacy and savings and credit groups which are inclusive of bible studies and stories to help people to discover their own capabilities and to inspire them to take action.

Over the last year, we have been working towards developing processes to ensure that we have a consistent baseline of core information about partners and programmes as well as continuing to gather stories and information about projects and work that our members are leading on which we are not directly involved in.

For further information, please click apply and see the job pack attached.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Closing date for applications is 15 November 2024.

Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The King's Trust.

Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress.  Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.

Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars.  Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.

You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits.  However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.

At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too.  Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.

Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.

Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!

We are looking for an enthusiastic HR and Office Administrator with great people skills to be a part of our core Head Office team.

The successful candidate will be willing to get involved in all aspects of our work and thrive in a role engaging with staff all over the country and supporting great internal communications. 

Working closely with our CEO and Senior Management Team, a key part of the role is ensuring that we have effective organisational governance, contracting and HR systems in place. You will also support all aspects of HR, working with our HR Advisor to support recruitment processes, staff checks, induction, and development for our staff team.

The successful applicant will have excellent people skills, the ability to develop and maintain administrative organisational systems, and be happy getting involved in a range of different work. Experience of the charity sector, and experience of supporting HR, would be an asset but are not essential. 

Working days are flexible but likely to require Wednesdays.

Youth Futures Foundation is the What Works Centre for youth employment. We exist to address the significant disparities in youth employment for marginalised groups. We want to ensure that all young people can access and keep good quality jobs.

We are looking for a Senior Grants Officer who will be a key role within the grants team, supporting Relationships Managers and the Head of Grants in the delivery of innovative and impactful grant-making. You will lead on the delivery of key funding relationships and portfolios, making recommendations on complex and strategically important requests for funding and building effective relationships with our grant holders. You will also work closely across our Impact and Evidence, Employer Engagement and Policy & Communications teams to ensure successful applicants are supported to deliver high quality, impactful projects that will build the evidence base of “What Works” to support the most disadvantaged young people into good jobs.

This role can be based at any of our hubs located in London, Birmingham or Leeds.  We currently operate a hybrid model of two-days per week in the office and three-days from home.

We offer flexible working and consider alternative patterns of work (open to Job Share requests).

For more information, please download the job recruitment pack.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

We’re looking for an Events and Community Fundraising Officer to join our team

Salary: £30,000

Base: Central Edinburgh/hybrid

Hours: Full time and permanent.  35 hours a week over core working hours of 10am - 3pm, Monday to Friday, with a one-hour lunch break. The office is open 8am – 6pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office. 

Benefits: 10% employer pension contribution; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks fully remote working/year; three paid carer days/year; death in service benefit; cycle to work and travel season ticket schemes.

To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.  

About the role and why we need you

By joining our friendly, committed charity you’ll be making an impact every day.  Working within the Events and Community Team, you will have the opportunity to grow this income stream and work across the charity to provide sector-leading supporter experience.  You will work closely with the Events and Community Manger to lead the charity’s outdoor and challenge event portfolio, attend challenge events and community fundraising activities to steward supporters, deliver talks and give thanks. The role also gives you the chance to show why discovery research is vital to starting new cancer cures, and as a highly collaborative charity, your colleagues will be eager to share their expertise with you.

The charity’s values are Curious, United, Real, Entrepreneurial and Spirited, which you can readily demonstrate day to day. You will be an advocate for our vision and act as a role model for the charity when in touch with event and challenge participants.

LOCATION - Remote with travel required across the UK

Are you looking for an exciting and rewarding new role in 2024? Apply for the Digital Content & Campaigns Manager role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

The newly-created role of Digital Content & Campaigns Manager will sit within the National Communications Team to support the delivery of key charity and federation-wide objectives.

As part of our mission to empower people affected by homelessness and poverty, the role will work to harness the potential of multimedia content to demonstrate the breadth of our activities and impact, but also raise the voices of people who have experienced homelessness

The role will be instrumental in the implementation of an evolved Emmaus brand language and visuals across websites, social media and other digital channels, and will work to embed measurement and monitoring processes to grow our reach.

Working with the National Communications Manager, the role will be central to the delivery of communications, fundraising and influence objectives with a strategic focus, while being hands-on in delivering standout content.

Who are we looking for?

Emmaus UK is looking for a team player who will lead our digital activities to shout louder about the transformative work of Emmaus UK and the wider Emmaus federation, by engaging existing audiences through powerful storytelling..

What we offer

· £37,878 pro rata (based on a standard working week of 37.5 hours)

· Working hours: 4 or 5 days a week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 9am on Friday 15 November 2024.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 25 November.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

To coordinate and grow York Mind’s community and events fundraising income through effective networking, event, and volunteer coordination.

This role sits within our Corporate Wellbeing Service team, where you will mainly work alongside our Head of Corporate Wellbeing Services and Corporate Fundraiser, to generate income for the charity through community engagement and events. You will be responsible for meeting the annual community and events income target. The role will require someone with strong organisational skills, and prior experience as a Fundraiser in another organisation. You will divide your time between developing, planning, and running events, supporting people to raise money on behalf of York Mind, and creating new relationships in the community, such as with schools and sports clubs. We have an annual calendar of both internal and external events, including our annual Mental Elf run, as well as challenges such as the York 10k and Yorkshire Marathon. Your role will be to fill events, and effectively steward and support people to raise as much money as possible through their participation. As part of your role in event coordination, you will be responsible for our fundraising volunteer base, including recruitment and effective utilisation of volunteers at our various events. Flexibility will be key, as some events happen on evenings and weekends. Another important part of this role will be engaging and developing relationships with community supporters. You should have strong interpersonal skills and enjoy getting out and about in the community (eg. sports clubs/community organisations) to grow our supporter base and look after those who we currently work with. Finally, the Corporate Wellbeing Services Team work collaboratively and therefore you should be able to work effectively as part of a team and be willing to support others in their roles to ensure the effective running of the whole department. For example, you may be involved in running campaigns and referring individuals to our training courses. This will require someone who is adaptable and supportive.

Location: Turn2us London Hub (Farringdon) or Turn2us Edinburgh Hub & homeworking

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

In this pivotal role, you will enhance the Research & Learning function at Turn2us, ensuring robust Measurement, Evaluation & Learning (MEL) frameworks are developed and implemented across our work. You will lead collaborative research projects, manage a small team of three, and act as a deputy for the Head of Insight & Impact when required. You will bring organisation and rigour to our Research and Learning projects, to help drive impactful decision-making and foster a culture of learning throughout the organisation. This comes at an exciting time, as we are updating the way we understand and use insight and impact as a charity.

The ideal candidate will have a strong background in research and impact evaluation, with proven project management skills. You will be confident at adapting and communicating complex information to diverse audiences and possess excellent analytical abilities. Experience in developing co-produced research and working thoughtfully alongside individuals with lived experience of financial hardship is highly valued. You will also demonstrate strong management abilities, fostering a positive team dynamic while guiding the Research & Learning team towards achieving our goals.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 15/11/2024

Interview date: 27/11/2024

Vacancy Reference Number:

WCM/COMMS/FR/UK-R1

Position title:

Website Content Manager

Reports to:

Head of Digital

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

OR

Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.

OR

Remote / Hybrid

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £39,500.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)

Application Process & Closing Date:

Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th November 2024.

Ensure the Vacancy Reference Code is added within the Subject line of the Application Email. 

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP – as and when we find a suitable applicant

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

Job purpose:

The Website Content Manager will lead on the content strategy for our new and improved website - delivering engaging content which inspires our audiences to take action from praying to donating in order for Muslim Hands to continue it’s lifesaving work. The Website Manager will have oversight of all pages, from blogs to appeals, responsible for optimising our each for SEO and CRO.

Main responsibilities:

• Produce and publish new pages from appeals to blogs in line with the organisation’s needs – this includes copywriting and liaising with designers for creative.
• Create and deliver the website content strategy inline with our key fundraising touchpoints – delivering an approach which puts the audience at the centre of our plans.
• Lead on our SEO strategy in partnership with our agency to deliver SEO audits, SEO driven blogs and to improve our overall website ranking.
• Lead on creating and delivering our conversion rate optimisation strategy.
• Deliver a test plan of website content which optimises the user experience.
• Create, update and audit website pages in line with the orgs needs. Including copy, creative, landing pages, functions, journeys in line with our brand guidelines.
• Work closely with the external developers to suggest new features we’d like to test in terms of the site’s functionality.
• Communicate website updates to the wider organisation.
• Lead on reporting for organic search, SEO and CRO metrics on a weekly and monthly basis – sharing with SLT.
• Work closely with the digital marketing team to provide optimal user journeys to improve our fundraising and retention efforts.
• AOB the organisation sees fit for the role.

Person specification:

• A strategic thinker who will problem solve to deliver the website strategy.
• Project and time management skills including ability to implement test strategies.
• Proficient communicator with internal and external stakeholders. 
• Experience working in an agile fundraising environment and collaborating across multiple teams with strong stakeholder management skills.
• Detail orientated to provide complete and accurate content, some of which may need regular updating.
• Strong copywriter and storyteller.
• Previous Umbraco experience.
• Experience of SEO and SEM.
• Data driven and comfortable digging into analytics of website metrics.
• Experience working in a fundraising role.

Additional Requirements:

• Travel: Occasional travel may be required for meetings or events.
• Flexibility: Willingness to work outside of normal business hours when necessary:
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:
  • Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
  • Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Deadline for applications is 4th November 2024 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.