Head Of Individual Giving And Supporter Care Jobs in Home Based
Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Income generation
- To support the Shop Manager to manage the Retail budget to achieve agreed targets:
- Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team.
- Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary.
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- Source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in the sorting and lifting of stock.
- Job Purpose
- Job Description
- Duties and Responsibilities
Administration and compliance
- To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements:
- Assist in controlling shop expenditure through effective cost control of weekly expenses.
- Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children’s Trust at all times.
- Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery.
- Complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
- Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
- Timely efficient responses to requests for information including voice and email messages.
- To fulfil any other agreed duties that may at times be reasonably required.
Personnel and Training
- To support the Shop Manager to ensure the Shop’s team are recruited, retained and developed:
- Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team.
- Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
- Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment.
- Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers.
- Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate.
- Assist at other shops if requested and where reasonable.
- Carry out duties in accordance with Trust #Promises.
Customer Service
- To ensure customer care and quality of service.
- Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
- Support other shops and fundraising colleagues as and when necessary.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
Location: Haberdashers' Abraham Darby
Hours: 5 days per week term time only - 35 hours per week
Salary: £22,274 - £24,796 per annum
Contract type: Fixed term contract until August 2027
Closing date: 2nd October 2024
Interview dates: Interviews will be held online with second interviews in school the following week.
Please note: We reserve the right to interview candidates prior to the closing date, and as such we encourage you to submit applications early to avoid disappointment.
Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes.
Is this a mission for you? Yes? Then read on.
We are looking for a Family Support Worker to join our team and to make a difference in children's lives every single day. As a Family Support Worker, you will work in close partnership with families and school staff to deliver a programme of casework to promote and improve educational outcomes for the children we support.
You will also focus your support to help improve attendance, punctuality, engagement in learning, improved behaviour in school and the local community as well as improving social and emotional regulation and well-being.
You will have excellent relationship building and communications skills with a proven ability to communicate with a wide group of people.
You’ll have previous experience of:
- Working and engaging with parents, carers or guardians, children or individuals through individual and/or group-based support
- Working in an educational or outreach environment
- Working effectively with social and emotional factors affecting a child’s capacity to learn
- Delivering family support
- Working with families from diverse communities
We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. To find out more about our current initiatives and offerings, please view our EDI & Wellbeing initiatives document which you can find here.
As an employer we offer:
- Perkbox membership
- Employee assistance programme
- Life assurance
- Pension scheme
We are an equal opportunities employer and welcome applications from all sections of the community.
School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to an Enhanced DBS Check.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you driven by the desire to make a difference? Join our Advice & Support Team at Providence Row and support those at risk of homelessness.
About us: Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
About the role:
Support to Head of Advice and Support
- Line management of three case workers
- Deliver the service in accordance with Providence Row, policies & procedures and values
- Work to service improvement objectives and team plans
- Contribute to the day to day management of the premises to ensure that facilities run smoothly for staff and service users
- Support management and other workers to manage any Incidents on site
- Contribute to partnership development
- Work alongside colleagues to ensure cross departmental support and appropriate support of shared clients
Client support
- Contribute to the smooth running of the Centre to ensure Providence Row is an enabling environment
- Assist managers and the frontline team to review client related incidents and follow up on complaints
- To ensure all clients are given appropriate trauma informed advice & support to improve their situation
- Ensure safeguarding of vulnerable adults processes are followed, where necessary and work with the organisational safeguarding lead
Team support
- Supervise three case workers
- Complete regular supervision, case work management and annual appraisals
- Contribute to the Providence Row assessment procedure
- Support colleagues with technical queries relating to case progression
- Attend training relating to housing advice and present the learning back to staff teams
- Ensuring the team are rehearsed in all policies and procedures
- Support the team to identify training for continued learning and development
Monitor and evaluate work, demonstrating impact
- Ensuring monitoring systems are up to date and that development is ongoing
- Assisting with the review of assessment and recording systems
- Working with other department leads on service user feedback collation
- Keeping accurate financial records of the teams expenditure
- Oversee Advice & Support Team contract monitoring reports for commissioners to ensure delivery against the service objectives and KPI’s.
- Attend contract monitoring meetings alongside the Head of Advice & Support
Partnership Work
- Work with the Head of Advice & Support to identify new partnerships while also developing existing arrangements
- Supporting the team with attendance at key networking events
- Contributing to the community engagement plan
- Contribution to fundraising and community events including open evenings
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
The client requests no contact from agencies or media sales.
Based at our Head Office: Tyrwhitt House, KT22 0BX
Status: Fixed Term until 31st December 2024
Salary: Band 4, From £26,160 to £28,708, per annum, dependent on experience, plus 5% Outer London Fringe Allowance.
Hours: Full-Time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.
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About Us:
Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
We are looking for a motivated, vibrant and focussed Donations Assistant to join our busy Individual Giving Team. This position will be based at our head office in Leatherhead, but hybrid working is available.
As our Donations Assistant it's your responsibility to process all online charity donations and trading arm payments. You will also be taking donations over the phone, answering supporter queries and helping to process offline donations during our busy periods. Supporter Care is at the heart of all we do, and this role is pivotal in ensuring that all our supporters receive the best possible experience and feel part of the Combat Stress family.
The successful candidate will have a keen eye for detail and possess excellent organisational skills. You need to be approachable, responsive, work well within a team and be able to apply a common sense approach to solving day to day problems. An intermediate level of knowledge of Microsoft Excel and Word is essential. Previous experience working with online donation sites like JustGiving, or a charity CRM like Raiser's Edge would be an advantage.
This role is subject to a DBS check.
As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19.
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
* 27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.
* Competitive stakeholder pension scheme - contributions matched up to 11% of salary
* Discount shopping vouchers
* Cycle to work scheme
* Access to the Employee Assistance Programme
* Flexible working
* Access to Blue Light Card scheme
* Death in Service Scheme
Plus many more.
This is an opportunity to join Refuge as the Director of Service Delivery, providing leadership on all aspects of service delivery and survivor engagement.
Refuge is the largest domestic abuse organisation in the UK. On any given day our services support thousands of women and their children, helping them to overcome the physical, emotional, financial and logistical impacts of abuse and rebuild their lives.
Do you have significant experience of leadership in the field of domestic abuse combined with experience of running a large strategic business unit or department? If so, this is an exciting opportunity to join our senior leadership team, acting as trusted advisor to the CEO and Board on the formation, development and application of policy and strategic decisions relating to Service Delivery.
To be successful in this role, you will have an understanding of housing management and relevant legislation, a strong track record of influencing and giving professional advice to senior colleagues, and experience of leading and directing in crisis situations where there is a risk to the safety of staff and service users.
You will be rewarded not only through a competitive pay and reward package, but through the ability to grow and develop alongside hundreds of inspiring colleagues at all levels across Refuge dedicated to the important work that we do.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Trust Fundraiser to join our team.
You'll sit within our Philanthropy team, working on charitable trusts and foundations who generally give up to £30,000, working with a portfolio of approximately 75 active trusts and foundations. You'll research, identify and drive forward new income opportunities, maintaining relationship with existing donors and ensure our supporters have an excellent experience.
You'll deliver high quality, written application and reports to trusts and foundations, in line with funder deadlines, keeping in touch with donors and prospects via phone, virtually and face to face. You'll match potential donors with projects, collaborating with internal stakeholders to ensure a cohesive approach.
This is an exciting time to join a high-performing and experienced team, with the Philanthropy team consistently bringing in over half of our voluntary income.
We are looking for someone who has:
- Ability to manage a task or project from conception to completion and meet deadlines.
- Ability to engage and collaborate with internal and external stakeholders.
- Excellent interpersonal, written and verbal communication skills.
- Ability to think creatively and innovatively to generate income in line with the organisational strategy.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an IDVA, you will be able to effectively work with men experiencing domestic abuse, and supporting them to increase their safety and reduce harm. You will be providing high-quality, front-line service to prioritise risk, primarily focusing on males aged 18+.
Due to the funding of this job role, you will need to be willing to travel to different Boroughs within London and carry out lone working to spread and raise awareness of the DAVE Team, meeting with other services to create partnership working to ensure our clients receive the best ‘wrap around support’.
Please submit your CV alongside a covering letter no more than one A4 page detailing exactly why you would like to join our team.
Please note that we may close the application process early should we receive sufficient and suitable applications. Therefore, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
We do appreciate that fundraising across radio is very niche and so are welcoming applications from candidates who have fundraising experience which has crossed over into media. Perhaps running large campaigns which have involved media interviews, PR projects etc.
We believe your skills in this areas are transferable to a radio environment and so are keen to hear from you as we recruit for this role.
Job Title Radio Fundraising Manager
Salary £35,000 per annum - £40,000 per annum depending on skills and experience
Location London Office with some working from home
Hours of work Full-time 35 hours per week
Reporting to Head of Fundraising
Premier, Europe’s largest Christian Media organisation, is seeking a Radio Fundraising Manager to play a vital role in supporting our mission to connect people with God through media. You will lead all on-air fundraising efforts, including the Charity of the Year appeal, working closely with content teams and external consultants to creatively engage our audience. You’ll manage appeal resources, coach presenters, and ensure compelling messaging across all platforms. By supporting Premier’s on-air fundraising, you directly contribute to Premier’s ability to help listeners deepen their Christian faith through media.
If you’re an experienced fundraiser with a media background, or if you’re an experienced radio promotions manager with a talent for fundraising, this role could be for you!
Role Overview
- You will be responsible for the operational delivery of on-air fundraising appeals, including briefing documents, promotional materials, and donation incentives.
- You will review and implement the use of impact audio from on-air appeals, coach presenters during appeals, and manage the On-Air Testimony Producer who secures live donor calls.
- You will be a key contributor to Premier’s on-air fundraising programme, overseeing monthly on-air fundraising messaging, script writing, production, and traffic scheduling.
- You will contribute ideas for capturing audience data and oversee the execution of on-air data capture campaigns.
- The role requires liaising with internal departments and external stakeholders to ensure successful delivery of fundraising appeals, compliance with Ofcom regulations, and maintaining Premier's commitment to quality and equality.
Why Join Premier?
- We offer competitive salary
- Additional leave on your birthday
- Extra annual leave in addition to statutory
- Competitive sickness absence pay scheme
- Life Assurance scheme
- Employee Assistance with online GP scheme
- Working from home equipment allowance
- Eye care scheme
- Enhanced Maternity/Paternity pay
In addition to competitive pay and benefits, Premier offers:
- Great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually.
- Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.
- Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration.
Please note that the nature and/or context of the role mean that an occupational requirement applies for the postholder to be Christian.
Ready to make a lasting Impact? Apply now!
Premier exists to help people encounter God through media.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Hours: 30 - 37.5 hours per week
- Location: Rennie House, Tring (working across all our locations is required for this role)
- Salary: £51,971 per annum (pro rata)
- Closing date: 8 October 2024
- Interview date: 15 & 16 October 2024
As a member of the Charity's Leadership Team, you will be responsible for contributing to the ongoing development of our culture by embracing our vision, role modelling our values and driving positive colleague engagement.
As a member of the People Directorate Leadership Team, you will be responsible for developing and delivering Learning and Colleague Engagement strategies, frameworks and plans that drive a positive employee and volunteer experience, resulting in a job ready and engaged workforce.
You will therefore need to demonstrate your abilities in the following areas:
- Developing the Learning strategy across the organisation.
- Identifying and putting plans in place to address the learning and development needs of all clinical and non-clinical employees and volunteers at all levels (including induction, management and leadership development).
- Setting the frameworks for monitoring and recording all learning activity, ensuring reports are provided to Committees as required.
- Developing the Colleague Engagement strategy across the organisation.
- Identifying and putting plans in place to address the communication needs of employees and volunteers at all levels (including organisational, culture and leadership comms not local and tactical comms).
- Deploying Rennie Grove Peace's chosen Listening Tool then understanding the results and collaborating with colleagues to drive workplace improvement.
- Recruiting, selecting and retaining staff and volunteers with the right skills to deliver organisational strategy in line with our values.
- Performing all people management responsibilities on time, supported by Rennie Grove Peace policies and procedures, including absence management, performance management, disciplinary and grievances.
- Supporting personal development through coaching / support and training.
Are you ready to make a difference? Click 'Apply Now'...
If successful, you'll join on the first working Monday of the month so we can best support you with our structured induction programme.
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Our commitment to equality and diversity
At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Action Wiltshire (YAW) is the youth arm of the award-winning charity Community First. We are looking for someone to manage the suite of YAW services, including Young Carers services, Splash, employability work, Youth Clubs Support and young people’s mental health programmes including BeMindful. You will oversee operations, plan, develop and implement a strategy for operational growth and development across Youth Action Wiltshire services. As part of the Community First Leadership team you will also contribute to the strategic development of Community First to meet the charity’s objectives and Business Plan.
You will have relevant experience of successfully managing high quality youth support services, experience of motivating and supervising staff and volunteers. A successful track record of fundraising, service development and delivery, budget management and report writing. We are looking for someone who is creative, flexible and able to relate to and inspire young people, staff, partners and funders.
The role will include some evening, weekend and school/college holiday working.
Community First follows Safer Recruitment polices. Due to the nature of the work, this role is subject to an Enhanced DBS, along with relevant background checks, references, a probationary period and completion of mandatory training requirements.
Please contact us if you would like a hard copy application form, or if you require any assistance in applying for this post.
Closing date: Tuesday the 1st of October 2024 at 10AM
Community First is an equal opportunities employer. Registered Charity No. 288117.
Please take a look at our vacancies page and submit an application form if you are interested.
The client requests no contact from agencies or media sales.
We are seeking a Head of People and Operations to join our Senior Leadership Team. This is a multifaceted role, leading the people and culture agenda along with responsibility for the smooth running of our operations, including overall office management and managing our IT provider.
Reporting directly to our Chief Operating Officer (COO), the successful candidate will be both forward thinking and focussed on long term sustainable improvements as well as hands on, developing initiatives that will improve efficiencies and ways of working throughout FNF and will have proven experience in working in an operational role within a similar sized environment.
Principle Duties and Areas of Responsibility
People and Engagement
- Work closely with the Senior Leadership Team on the development and delivery of a people plan that drives engagement and performance. This includes proactively listening, learning and acting on feedback from our people engagement survey
- Lead on all aspects of HR, including recruitment, onboarding and performance management, staff benefits, leave allowances and mandatory learning.
- Responsible for managing our employee relations provider, ensuring that their service is fit for purpose and supporting all managers within the charity
- Work with our Occupational Health outsourced service to ensure that we are providing our people with an effective occupational health solution
- Create an approach to reward and recognition that celebrates success and encourages people to go above and beyond and making a difference for FNF, fully utilising our recognition platform
- Lead on the diversity, equity and inclusion agenda, ensuring that inclusion is considered throughout the employee lifecycle
- Work with our Marketing and Communications team to drive internal communications including our newsletter and team meetings
- Champion and embed the new values and behaviours across FNF, ensuring they are reflected in HR policies, practices and employee engagement initiatives to drive a positive and inclusive workplace culture
Policy and Governance
- Ensure that the people KPIs are monitored each month, looking at any themes and trends and associated actions
- Develop and maintain people policies and processes which are fair, transparent and comply with relevant legislation promoting FNF as an employer of choice.
- Maintain all employee records in line with regulation and organisational policy ensuring that all information is up to date and relevant
- Provide transparent and clear people and workforce information to the Board along with the relevant FNF committees
- Work collaboratively with our Finance team and Pension administrator to effectively manage the FNF salary exchange pension
Health and Safety
- Ensure that health and safety standards are met across FNF, this includes the communication of health and safety policies to ensure they are understood and adhered to
- Conduct regular risk assessments across all areas of FNF including office spaces, remote working environments and any other areas where the charity operates
- Establish and maintain an effective system for reporting, managing and investigating accidents, incidents and near misses
- Work with external partners to keep up to date with changes in legislation and to conduct the annual health and safety audit and ensure that any recommendations are implemented promptly
IT
- Act as the primary point of contact between FNF and the IT provider, ensuring clear and effective communication to ensure they deliver high quality services that meet our needs
- Review and manage the IT service contract ensuring that all terms and SLAs are monitored as well as considering value for money and service experience
- Manage the budget for the IT function at FNF
- Maintain an inventory of IT assets (hardware, software licenses etc) and ensure they are properly managed and documented. This includes the procurement and disposal of IT equipment as needed.
Office Management / Administration
- Partner with managed office provider to ensure that all services are delivered as per the contract, building a strong working relationship with the building and facilities team
- Ensure that the office environment is well maintained, welcoming and conducive to productive work
- Oversee the management of office supplies, ensuring that stock levels are maintained and ordered are placed
- Implement best practices in office management, including document management, filing systems and communication protocol
- To identify areas across the charity where processes, systems and collaborative working can be made more efficient, and support the team in implementing improvements
Person Specification
Experience, Knowledge, and Skills
- Relevant professional qualifications in business administration or a related field would be desirable
- Previous experience working in a similar varied role ideally within the non-profit sector
- Demonstrable experience in reviewing and improving processes to enhance efficiency and effectiveness
- Previously managed HR activities such as recruitment, onboarding, performance management and engagement
- Experience in development and implementing policies and procedures, ensuring compliance and best practice
- Knowledge of managing relationships with vendors, including SLA’s and contract terms
- Highly organised with strong multitasking abilities, juggling different pieces of work and meeting deadlines
- Strong analytical and problem solving skills
- Exceptional verbal and written communication skills, interacting with people internally and externally
- Excellent analytical skills with the ability to distil and communicate information in a way that is easy to understand
Competencies
- Proactive and committed to continuous improvement
- Adaptable and flexible to changing circumstances and handling unexpected challenges with resilience and flexibility
- Demonstrates a high level of integrity and professionalism
- Able to demonstrate strong leadership inspiring teams through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
First interviews will be held: w/c 14th October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Financial Controller to join our Finance Team here at The Children’s Trust.
Reporting to the Head of Finance, the Financial Controller will assist in ensuring the integrity of the financial reporting systems, treasury management, and the processes of accounts payable and fundraising finance income processing. The Financial Controller will assist with producing the statutory accounts for group entities.
Staff benefits include London weighting, shuttle bus, and more… Read more below
Role Requirements
The role holder will assist in maintaining high standards of professional competence and integrity in the finance team and play a pivotal role in supporting the Head of Finance in running the overall finance department.
Oversight of the integrity and accuracy of the general ledger
Responsibility for internal controls; prompt reconciliations of control accounts, separation of duties, and compliance with proscribed systems of authorisation
Assist in the preparation of annual accounts, in compliance with the SORP and relevant GAAP. Liaison with external and internal auditors
Lead in preparation of the annual cash flow forecast, and preparation of monthly reconciliations between forecast and actual
Bank reconciliations and posting of transactions
Month end processes and journals
Manage the purchase ledger function, ensuring the ledger is kept clean and at an acceptable level. Ensure the Purchase Ledger Manager is maintaining the sub ledgers within purchase ledger
Assist with the credit control function, in liaison with relevant service leads. This will be supported by KPIs
Oversee the Fundraising Accountant role, ensuring accuracy of reconciliations between Fundraising and Finance
Manage the Fixed Asset Register, ensuring its accuracy
Submission of the quarterly VAT returns and VAT reconciliations
Ad hoc Projects as required by the Head of Finance
Interview Date: To be confirmed.
Strictly no agencies, please.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As the Peer to Peer Groupwork Facilitator you will set up, lead and deliver a year-long peer to peer group programme for bereaved families who have experienced the sudden and unexpected death of a baby or young child.
The groupwork is based on a programme led by Harvard University and Boston’s Children’s hospital and has structured sessions drawing upon psychological model of CBT, although the sessions are not therapeutic. Each session has a theme and incorporates education, guidance and support.
You will establish and deliver a new peer online support group, facilitating group formation, and enhancing service delivery and creating a safe and welcoming space for bereaved families.
Outside the group sessions you will be responsible for managing the administration and evaluation of the service, including and collection of questionnaires and feedback required for reporting purposes and supporting members with any signposting requirements processing referrals, carrying out eligibility screening, monitoring the waiting list and inputting and keeping all database member and service records up to date.
It is a key time to be joining the charity and helping us to continue to save babies’ lives and support bereaved families. The charity has been hugely successful, but the work is far from done. The impact of the sudden death of a baby is wide and never goes away, as we know from the families that we support. This drives all our work, across each department. We are a close and friendly staff team who all share passionately in the charity’s objectives, vision and values.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Senior Media & Communications Officer
Full-time Permanent
£43,626 pa
Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause.
We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry and independent research, consumer insight and evaluation.
Are you an experienced, creative and collaborative media & communications professional looking to develop your career by joining a friendly and dynamic Communications team?
About the role:
The role plays a key role in developing and delivering our media & communication strategy both internal and external, supporting the Head of Media & Communications. The role is key in ensuring that the public, partners, stakeholders and our people are informed and engaged with the work of Drinkaware.
The key areas of responsibility are:
· Planning, implementing and evaluating Drinkaware’s media and communications activities
· Raising Drinkaware’s profile and voice in the media
· Working across the organisation to create engaging communications
· Leading on Internal Communications, developing and implementing communication plans to ensure staff are engaged
· Supporting the Head of Media and the Senior Leadership Team in managing reputational risk
Supporting Social Media & Content Officer in developing and growing our social media channels (Facebook, Instagram, X and LinkedIn).
· Manage Drinkaware’s press office, responding to enquiries, maximising coverage, drafting media releases and providing an out-of-hours system on occasion.
· Manage key organisational communications related to Drinkaware’s positions, in conjunction with the Head of Policy and Public Affairs and the Director of Evidence and Impact.
· Manage, review and update Drinkaware’s lines to take; its ‘boilerplate’ messages and its standard responses.
· Advise others on Drinkaware tone of voice and brand to help ensure all content leaving the organisation is on brand and enhances our reputation.
· Contribute to feeding media and strategic communications activity into the organisational planning process and overall plan.
· Contribute to key reference documents (organisational key messages; editorial guidelines etc)
· Deliver compelling content and plans to Drinkaware’s stakeholder audiences. Working with internal teams to target funders and other stakeholders including health professionals, police, local government and academics.
· Maximise our profile with B2B audiences via trade publications; social media and news outlets.
· Keep Drinkaware staff informed about Drinkaware coverage and other relevant coverage around alcohol and alcohol harm.
· Develop and maintain excellent relationships with external stakeholders and journalists and build a positive network with media counterparts in Drinkaware partners and stakeholder organisations.
· Work with Drinkaware colleagues to maximise our communications’ reach and ensure we are working in an efficient and integrated way.
· Work with the Head of Media and Communications to develop Drinkaware’s reputation positively across all media, mitigating reputational risk and leading on crisis management
· Work with Head of Communications to plan and deliver effective Internal Communications
· Support the Senior Social Media & Digital Content Officer in manging the Drinkaware social channels when required.
Tone of voice
· Become expert in the Drinkaware Tone of voice, so you can advise others and spot errors
· Support the Creative Content Lead in embedding the Tone of voice across Drinkaware
About you:
You will have a track record of working within a similar role. You will have experience in working in a press office, devising and delivering stories and coverage. As part of our highly skilled, passionate and creative Media & Communications team, you will help to plan, implement and evaluate Drinkaware’s media and communications activities to drive positive coverage and comment about the charity across the UK. You'll enjoy the challenge of using your experience to raise Drinkaware’s profile.
Essential Criteria / Key Skills
- Excellent writing skills
- A keen eye for detail and strong proof reading skills
- Highly organised, being able to keep track of several different pieces of work at one time.
- Confidence working individually and as part of a team
- A talented writer with a keen eye for detail; able to adapt style for various audiences and channels.
- Excellent written and verbal communications; able to translate complex issues in a clear and compelling way.
- Good understanding of brand and reputational risk and ability to advise on the best way to communicate and when not to communicate at all.
- Good process management skills; able to manage and document internal approvals processes.
- Excellent interpersonal and networking skills and confident working with internal and external stakeholders.
- Evidence of swift response to the news agenda to achieve coverage and promote organisational messages.
- Energetic and proactive; able to work on your own initiative and to take responsibility.
- Keen to be a team player in a small organisation.
- Well organised and able to prioritise work effectively.
- Solid understanding of the UK media landscape.
- Strong commitment to Drinkaware’s Values and to reducing alcohol-related harm.
Desirable Criteria
- Experience of managing social media accounts
- Experience of adapting content for different audiences and channels
- Experience using CMS platforms
- Experience of creating content for social media
- Experience of or interest in the charity sector
You will work alongside internal and external stakeholders, so a collaborative style of working and the ability to build and maintain strong relationships is essential. A personal commitment to reducing the risk of alcohol-related harm is essential.
Working with us:
Our Drinkaware staff team is friendly, professional and inclusive. We care about what we do and how we work together and bring our values to life. Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant. Drinkaware’s benefits include:
30 days leave (plus Bank Holidays, and your birthday)
Matched company pension scheme
Life assurance cover offering 4x death in service benefit
Company sick pay
Training and development opportunities
Learning and Wellbeing Grant (£500 per year)
Employee assistance programme
Season Ticket Loan
Perks and discount platform
To apply
For further information please refer to the attached job description and our applicant privacy policy on our website.
You should submit an up-to-date CV (no more than 2 pages) and a brief covering letter that outlines how you meet the requirements for this role and what you would bring to Drinkaware. Drinkaware reserves the right to assess candidates as they apply and arrange interviews ahead of the published closing date, so early application is recommended. Interviews may be carried out on Teams or in person at our Moorgate offices.
FINAL CLOSING DATE: 12pm Friday 27 September 2024
Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community.
No agency support is required
The client requests no contact from agencies or media sales.
The newly created role of Philanthropy Coordinator at HorseWorld Trust is an exciting opportunity to work closely with the Head of Supporter Development to ensure the delivery of a proactive and sustainable major donor programme.
At HorseWorld Trust our vision is a world where horses and people help each other to live and work in harmony.. In turn, our mission is to create a safe community where horses and people connect together and enjoy lifelong learning.
HorseWorld Trust was established in 1952, and is based in Whitchurch, near Bristol. Our highly trained Welfare department is committed to rescuing, rehabilitating and re-homing horses, ponies and donkeys in need and our ground-breaking educational programme, called Discovery, supports emotional growth and learning in young people through hands-on experience with rescued equines.
Our Philanthropy Coordinator will proactively track and manage a pipeline of next and existing High Net Worth Individuals and support HorseWorld's Major Donor Working Group comprising the Chair of Trustees, CEO and Heads of Departments. You will be expected to provide insight and identify opportunities for connection plus manage and track the stewardship tools to guide donors through their giving journey, including cultivation plans, sourcing and presenting tailored information for donors. Facilitating and attending meetings and events, both in person and online, you will be ensuring steps are being taken to nurture donor relationships.
Collaboration is key as you will work with colleagues and volunteers across the organisation to support HorseWorld's fundraising efforts.
You will also initiative the relationship management of a new portfolio of mid value donors and prospects; ensuring the donors you work with are engaged with our cause, and that you are responding to their individual stewardship needs as you keep them updated with our work.
This job is for you if :
- You are looking for a role where you can make a big impact in terms of increasing charity fundraising and individual giving - this job may further develop and grow
- You have the ability to collaborate effectively with a range of people using appropriate working styles to achieve team and organisational goals
- You possess excellent interpersonal and communication skills in order to build new relationships and enlist support
- You are able to present information in a format appropriate to target audiences/media/visitors - with excellent IT skills and data analysis
- You have a proven track record of achieving targets from a range of sources, are able to work independently and to deadlines - a true self-motivator but also an inclusive team player and performance driven
Understandably, such an involved role does require willingness to work outside normal office hours and on weekends/evening to support events. You will be prepared to provide cover for colleagues, when required, and a current full UK driving licence, plus own transport, is essential because you may be travelling within the South West region of the country.
Please email Liz Appleby, HR & Training Officer, for an application form and full job description. We do not accept CVs as we practise NSPCC Safer Recruitment.
The deadline for submission of applications is Monday 30th September.
The client requests no contact from agencies or media sales.