Head Of Fundraising Jobs in Leeds

About Us

For over 145 years, Leeds Jewish Welfare Board has provided support to the Jewish community and North Leeds community as one of North Leeds’ most established Social Care Charities. Our vision is to positively change lives and we do this by delivering an extensive range of community support and registered care services to over 1,000 people every month.

We run a vibrant and dynamic community centre offering a full weekly timetable for adults and children, as well as a wide variety of food options. Throughout the year we hold festival celebrations, fundraising and social events.

Role Summary

We are seeking an enthusiastic and creative Activities Coordinator to join our team. The successful candidate will be responsible for planning, organising, and leading a wide range of activities and events that enhance the physical, emotional, and social well-being of our service users. The Activities Coordinator will work closely with service users, staff, and volunteers to ensure that all activities are tailored to meet individual / group needs and preferences, while also fostering a sense of community and engagement.

Key responsibilities

• You will design and implement a diverse program of activities, including arts and crafts, recreational outings, social events, and physical exercises.
• You will regularly assess the interests, needs, and abilities of service users to ensure activities are person-centred and inclusive.
• You will encourage and motivate service users to participate in activities, ensuring that everyone feels valued and included

Requirements

• Previous experience in a similar role, particularly within a social care or community setting.
• Strong organisational and planning skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills, with a genuine passion for working with vulnerable individuals.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

We have a vacancy for a Regional Administrator, you will be joining a dedicated and friendly team of regional staff and volunteers. The ability to work autonomously as well as being a good team player is essential.

It is an exciting time to be joining Cruse, as we are in the process of improving our processes and services to strengthen the support that we offer to bereaved people and our volunteers. The post holder will coordinate and assist with the delivery of all aspects of service contracts in the South East of England, supporting the Service Delivery and Regional Manager and the wider team. The role is mainly home working with occasional meeting attendance and service delivery within the South East. Networking and engaging with local groups / communities will form an essential element to the role, as well as providing initial contact and support to residents in the South East area.

You will be the first point of contact within the service for bereaved people, third parties and external organisations. Additionally, you will support volunteers in the delivery of services and support the overall day-to-day running of the South East branches.

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 7 April 2025. Please be advised that if you do not hear from us by 18 April, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly. 

Our vision is of a world in which our human population lives fairly and sustainably with nature and each other.

Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision a reality as quickly as possible.

You

Are you an experienced Chartered Financial Accountant, with experience working in Financial Operations (FinOps) within international charities? Are you looking for a role that gives you the autonomy to shape and develop the FinOps function, with a view to progressing to the Head of Finance & Operations in the medium term?

We have just entered a new five-year strategy period and are looking for someone to take a strategic, long-term approach to developing our FinOps capabilities, further developing an increasingly professionalised function. We are a growing organisation and will be further expanding internationally over the strategy period.

If your application is successful, you will form part of a growing peer group of managers as the organisation’s recent successes means it grows, professionalises and increases its focus on impact.

How we’ll do things

Population Matters is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law.

If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please contact our switchboard.

Please apply by sending a CV (no more than two A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.

We will use blind recruitment practices to minimise unconscious bias.

The deadline for applications is midday on 1st April. We will hold first interviews on the 4th April remotely, with Josh Hill, Chief Research & Operations Officer, and Sho Nair, Director of Fundraising & Engagement. We will hold second interviews on the 15th April, in person, with Josh Hill and Amy Jankiewicz, Chief Executive.

Hours: 35 hours per week, Monday to Friday

Salary: Starting at £45-50,000, negotiable within this range

Contract: Permanent

Working Pattern: We promote and encourage flexible working all types, in line with our flexible working policy

Location: Home-based in the UK or internationally, with occasional travel and access to our London office space

Benefits: 25 days’ annual leave pa; additional three days’ closure over Christmas; employer pension contribution 6-8%, employee matching contribution min 2%; Employee Assistance Programme; we fund and encourage CPD.

Thank you for your interest in Population Matters.

Are you our new Global Campaign Lead?

The International Network on Explosive Weapons is an international network of NGOs that calls for immediate action to prevent human suffering from the use of explosive weapons in populated areas.

Do you have experience in institutional governance and staff management? Are you motivated by the prospect of leading an international network of NGOs that work to prevent human suffering from the use of explosive weapons in populated areas? Do you have strong financial, fundraising, and communications skills? Then you might be the candidate that we are looking for!

INEW and the purpose of the network 

INEW members engage in research, policy and advocacy to promote greater understanding of the issues that arise from the use of explosive weapons in populated areas, and concrete steps that can be taken to address it. INEW member organisations develop partnerships calling for improved government policy and operational practice at a national level, and work together to develop stronger standards internationally. This includes efforts to advance universalisation and implementation of the Political Declaration on Strengthening the Protection of Civilians from the Humanitarian Consequences Arising from the Use of Explosive Weapons in Populated Areas, the first formal international recognition that the use of explosive weapons in populated areas is the leading cause of civilian casualties in armed conflict, and that this must be addressed urgently and directly.

Many INEW member organisations work in countries affected by explosive violence – providing development assistance, documenting the impact of violence, assisting the victims of explosive weapons and clearing landmines, unexploded ordnance and improvised explosive devices. See our current members.

Requirements:

• Minimum 7 years of relevant working experience. Such as working with coordination, institutional governance or administration, diplomacy, international policy and law, or campaigning. 

• Excellent organisation skills and detail oriented.

• Ability to work in a multicultural environment and to liaise and communicate effectively with a variety of stakeholders including civil society, international organisations and state representatives is essential.

• Excellent time management, forward planning, and prioritisation skills, with the ability to work under pressure and to deadlines.

• Excellent verbal and written communication skills in English (must be fluent). Other language skills, especially French and Spanish, are a significant benefit.

• Ability to work independently and in a self-directed manner to manage multiple time-sensitive priorities.

• Flexibility and adaptability to shifting priorities, changing circumstances and new tasks. 

• As a person, you identify with the competencies of institutional governance  and strategic advocacy. This role will require staff management and guiding the wider INEW network.

Responsibilities:

Leadership and Coordination

• Collaborate and work closely with the INEW Steering Committee and sub-committees. 

• Facilitate network meetings, promotion of positive working relations amongst the INEW members, staff and the wider INEW network.

• Develop coalition strategies and action plans and facilitate communication within the INEW network. 

• Manage INEW programme of activities (calendar of global events and INEW’s engagement in those.

• Develop INEW’s multi-year strategic plans to guide the network in setting its objectives, with staff and membership input and INEW Steering Committee approval;

• Lead the implementation of strategy, including through the development of advocacy and communication work plans.

• Ensure INEW produces high quality and relevant written content including advocacy briefs.

Lobbying and advocacy

• Represent INEW (as appropriate) in the media, at conferences and in other fora.

• Implement strategic advocacy (keeping issues high on agenda).

• Effective lobbying of governments, UN agencies and international organisations.

Staff management

• Ensure that the staff has sufficient guidance and professional advice on matters to fulfil their responsibilities.

• Lead, manage and support employees to maximise their potential and personal contributions.

• Build effective working relationships with members of the Steering Committee and subcommittees, and lead and ensure effective liaison between INEW / Explosive weapons monitor staff team and the Steering Committee, including regular convening of staff meetings and reports to Steering Committee as required.

• Provide direction and support to all staff in the development and implementation of work plans.

Financial management and donor liaison

• Develop a funding strategy to ensure income is maintained, and that the donor base and levels of support for core costs and projects increases.

• Establish and maintain positive relations with donors, including governments and private foundations.

• Ensure that INEW complies with all legal and financial regulations.

• Ensure that funding proposals and budgets are produced and submitted.

• Ensure expenditure is controlled in line with budgets and that risks are identified and managed.

• Effective management of donor contracts, oversight of grant cycles to ensure timely preparation and submission of reports and proposals.

• Write funding proposals.

Location: Flexible location/work from home, with a preference for Europe because frequent travel to Geneva is required.

Travel: This post will require some travel (monthly), but most work will be remote. INEW will cover travel costs. 

What we offer: Based on experience and education, remuneration is around £60,000 -  £65,000 per year. Competitive benefits and leave policy. 

About the recruitment process:

Article 36

Article 36 is the current coordinating organisation for International Network on Explosive Weapons (INEW) and the Explosive Weapons Monitor, working to prevent human suffering from the use of explosive weapons in populated areas. 

Article 36 is a specialist non-profit organisation, focused on reducing harm from weapons. A small and effective team, we work together with civil society partners and governments to develop new policies and legal standards to prevent civilian harm from existing and emerging weapons.

The application deadline is Friday 11 April 2025.

The starting date is to be determined, but desired starting date is not later than 1. August 2025.

We encourage all qualified candidates to apply.

Weapons and armed violence often disproportionately affect marginalised groups who continue to be under-represented in international policymaking; these groups include black people and other people of colour, women, LGBTQ+ people, people with disabilities and people of different faiths and beliefs. Consequently, we are committed to diversifying our team and strongly encourage applications from people who can bring new and different ideas and perspectives to our work.

We look forward to hearing from you!

Bowel Research UK is looking for an interim Research and Grants Manager to coordinate and evaluate the management of the charity’s research activities. This role covers all aspects of pre- and post-award research management, impact reporting, grant finance management and governance, co-ordination of the Charity’s scientific committees and shaping external scientific communications to supporters and other stakeholders. Additionally, you will foster and maintain strong relationships with researchers, serving as the primary point of contact for engaging with the research community. 

The charity has approximately 50 active research grants to the value of in the region of £1.5 million. The Interim Research & Grants Manager will be responsible for managing these. 

Bowel Research UK are bringing this role in as an interim position rather than permanent, to support the day-to-day duties whilst this post holder also supports with reviewing the research and grants functionality within the organization, and help senior leadership decide on future requirements. You will act as an internal consultant, using your career experience to critically assess and analyze the charity requirements and provide guidance and direction.  

This role would suit someone looking for a fresh and exciting challenge, who would be energized by both providing internal consultancy and managing the day-to-day.  

If you feel you have relevant expertise and the motivation and enthusiasm the role needs, but perhaps don't have experience across all areas in the person spec, please do still express interest. 

As part of the process candidates will have a screening call with THINK Recruitment, and there is the opportunity for screened candidates to have informal calls with the CEO (the recruiting manager for this role) to find out more.  

This is an opportunity to work with the UK’s leading specialist bowel cancer and bowel disease research charity. Bowel Research UK believe that a cure for bowel cancer and effective treatments to mitigate, or entirely eradicate, other bowel diseases is possible – but only if vital research is funded and investment made into the scientific and medical communities today, to see the benefits tomorrow. 

Bowel Research UK are a flexible employer, for this post they are looking for someone to be comfortable with joining the team in the London office once a month. If the post holder would prefer to work more regularly from an office base the charity has office space at Royal College of Surgeons in central London. Most team members work from here on Tuesdays and Thursdays. 

The 21-hour week can be worked in the way that best suits the post holder, e.g. 3 full days or spread over 5 days.  

For further information relating to this position, please download the candidate pack.  The closing date is Sunday 6th April, however applications will only be considered from candidates who have had a screening call with THINK Recruitment, so please ensure you express interest by midday Friday 4th April to ensure time for a conversation. 

Content & Social Media Officer

Our five-year strategy has growth at its heart and we’re looking for an exceptional person to join our team as Content and Social Media Officer and be a vital part of this exciting phase of our development.

Reporting to the Head of Marketing and Communications and sitting within the Marketing and Communications team you will play a key role in the development and implementation of our awareness and acquisition marketing activities, creating and delivering multi-format  and multi-channel content that helps us attract and acquire volunteers, fundraisers, donors, referrers and supporters through digital channels, specifically search, email and social media.

Key responsibilities

• Content creation and management
• Develop engaging, multi-format content (e.g., webpages, video, graphics, social media posts) that build awareness and increase engagement
• Manage and maintain a content calendar aligned with key marketing and campaign objectives
• Ensure all content reflects the Re-engage brand identity, voice, tone, and style

 
Social media planning and management

• Create and execute campaigns across organic and paid social media channels to reach target audiences
• Monitor, analyse, and report on the performance of social media content to optimise engagement and reach

Digital user journey design

• Map out and implement digital user journeys that guide supporters through digital engagement pathways, ensuring alignment with our priority area of stewardship
• Test and optimise user flows to improve engagement and conversion rates

Conversion Rate Optimisation (CRO)

• Develop and execute a CRO experiment roadmap
• Use data and insights to inform adjustments to our digital content, digital lead generation and stewardship campaigns

Collaboration and stakeholder management

• Work closely with colleagues to plan and align messaging across campaigns and platforms.
• Partner with internal teams such as Engagement and Service Delivery, to ensure our campaigns meet organisational needs

Project and campaign coordination

• Manage multiple campaigns and content projects simultaneously, ensuring timely delivery
• Maintain a structured approach to campaign planning and execution, meeting deadlines and priorities

Performance analysis and reporting

Track the performance of content and campaigns, using analytics to evaluate success and identify improvement areas
Prepare and present performance insights to the Head of Marketing and Communications and key stakeholders
You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out of hours work required.

This role will require a basic criminal record check.

Benefits 

• Salary IRO £27k
• 35 hours per week Monday to Friday
• Home-based (with occasional mandatory UK travel)
• 26 days annual leave plus all Bank Holidays
• Bupa cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme 

About you

Relevant experience

• 2+ years’ experience in social media and/or content marketing – agency side would be of significant benefit
• Proven content creation skills across multiple formats, with a strong ability and evidence to engage audiences
• Experience of delivering excellent customer care, supporter care or stewardship via digital channels

Competencies

• Ability to operate effectively in a highly cohesive, high performing team based on the principles of trust, mutual respect and empowerment
• Highly organised with a keen eye for detail 
• Excellent workload and time management skills with the ability to manage multiple priorities, delivering high quality work to deadline and the ability to pivot when necessary
• Able to build collaborative relationships with colleagues
• Proactive and willing to look for new ways to improve our systems and processes to increase efficiency and impact of our work
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity 
• A commitment to embracing the values of Re-engage, and to our motivation to harness technology

Specific knowledge

• Social media management software, e.g. Hootsuite
• Competency in a website CMS, preferably ProcessWire
• Design skills in Canva or similar
• Photo /video editing capabilities 
• Email marketing management, e.g. DotDigital, MailChimp or similar
• Google (YouTube) and or Meta advertising/lead generation
• An understanding of safeguarding systems and processes, Privacy and Confidentiality and the implications of Consent, Legitimate interest and GDPR when working with volunteers and older people. 

 
Desirable

• Interested in learning about loneliness, social isolation, and factors that impact the ageing population. 

About Re-engage

Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation. 

Our volunteers work together to create better communities and help to enrich the lives of our members.  Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age. 

We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.

Our vision is a world where no one is ever too old to make friends and enjoy social interaction.

Our mission is to work within communities to end social isolation and loneliness in older people.

Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do. 

How we recruit 

Don’t meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every requirement in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.

Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.

The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

The closing date is 6 April and interviews will be held on Thursday 24 April and Friday 25 April 2025. 

REF-220420

We are looking for a collaborative, driven and problem-solving candidate to design and lead our core support projects and improve the way we make life better for people affected by aplastic anaemia.

This is a fantastic opportunity to join a high performing team within the AAT. Our team is small, but mighty. Our current S&O team is made up of three part-time support and outreach workers some of whom have lived experience of aplastic anaemia. Lived experience is hugely important to us but is not an essential criterion for this role.

As part of the Senior Management Team, you will bring the process, structure and programme-oriented approach to our successful range of support services. You will be helping to give people living with aplastic anaemia access to better information, better networks and better ways to advocate for themselves. 

This opportunity is for a permanent contract, starting immediately. You will work 35 hours a week, and we encourage flexible working. However, the team does generally operate during core office hours (between 9am to 5pm) and there are regular team meetings on Thursdays.  

About Us

For over 145 years, Leeds Jewish Welfare Board (LJWB) has been at the heart of the North Leeds community, offering vital support and social care services. Our Marjorie & Arnold Ziff Community Centre is a vibrant hub that brings over 1000 people together every month through inclusive events, engaging activities, and a welcoming space for all. From our lively café that offers a variety of Kosher food options, to our well-loved community programmes, we are dedicated to positively changing lives.

Role Summary

We are seeking a creative and dynamic Marketing, Media and Events Officer to join our team. You will be working closely with the PR & Marketing Manager to create engaging content for the company website, social media, blog and email. 

The marketing lead will also be responsible for in house events, managing and booking advertising as well as maximising local PR opportunities through good copywriting and relationships on the ground.

Key responsibilities

• You will support the PR & Marketing manager with the implementation of the marketing plan.
• You will ensure the integrity of the business’ brand(s) Leeds Jewish Welfare Board and Leeds Kosher Kitchen and deliver a high-quality approach consistent with the brand positioning.
• Crafting engaging content for our website, blog, social media, and email marketing, including the creation of video content.
• You will maximise local PR opportunities, including the creation and circulation of press releases, cultivating key relationships, and maximising the impact of events.

Requirements

· 2+ years of experience in a marketing-related role

· Strong copywriting and proofreading skills

· A confident and creative communicator

· Experience with Mailchimp, WordPress, and social media tools

· Knowledge of AI-powered content creation to enhance marketing strategies

· Organised, detail-oriented, and full of ideas!

· A confident, enthusiastic and accurate communicator both verbal and written.

· Strong copywriting and proof-reading skills

· High level of organisational skills with great attention to detail

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

· Experience of marketing tools such as mail chimp, WordPress, Facebook and other social media channels.

· Ability to use AI to help generate content and ensure high accuracy of work.

Are you passionate about public libraries? Do you want to see them move up the political and public agenda? Can you help the library sector get the right message to the right people at the right time?

Libraries Connected is a small organisation with big ambitions for public libraries. As part of our ongoing growth, we are establishing a new team to turbocharge our work advocating for the library sector, influencing policy, delivering research and shaping the national conversation around libraries. This is a unique opportunity to establish and recruit a new team, set our priorities for this area of work and make a lasting impact on public libraries.

About the role

We seek an experienced Business Development Manager to drive our UK growth and expand our client and partner base. Reporting directly to the CEO, (initially) you will lead our sales strategy targeting UK businesses, with a particular focus on small and medium businesses, and public sector organisations. 

With a proven track record in generating revenue through outbound marketing, online channels and relationship-building, as well as developing new revenue-generating business models, you will be hands-on in driving our B2B sales, securing over £150,000 annually through direct sales, grants, tenders, contracts and partnerships. You will also contribute to developing engaging communications to support The Human Edge's financial growth and brand development.

Key Responsibilities

• Execute the sales growth strategy aligned with organisational goals
• Proactively identify and ensure new business opportunities, partnerships and collaboration
• Build and maintain trusted relationships with HR/talent leaders, MDs and decision-makers in UK businesses and/or public sector organisations
• Lead and manage the end-to-end sales and account management process, including lead identification, proposal/bid writing, pitching, and closing deals
• Develop and implement new revenue-generating business models, including subscription-based models, to expand reach, drive recurring revenue and client satisfaction
• Represent The Human Edge at conferences/events supporting with external engagement

About you

You are a commercially minded, results-driven and action-oriented business development professional with 8+ years of progressively responsible experience in B2B sales and income generation within the leadership development, coaching, and mentoring and skill building/training sectors. Skilled in securing new business, developing growth strategies and building long-term client relationships, you leverage your established network of HR/talent leaders and Managing Directors in UK businesses, with a particular focus on small and medium businesses, and/or public sector to enable consistent revenue growth.

About The Human Edge

The Human Edge is a leadership development organisation with specialist expertise and extensive experience in mentoring and coaching. For over 16 years, we have designed and implemented integrated leadership development programmes — combining mentoring, coaching, leadership development, training, and skill-building — for entrepreneurs, managers, and leaders.

What we offer

• Human-centred, supportive and collaborative team culture
• Agile, remote working environment
• 38 days of annual leave (inclusive of public holidays)
• Private health insurance 
• Contribution to expenses related to homeworking (in line with company policy)

Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Director of Retail, and support people to find a safe, affordable home.

We’re on the lookout for an experienced senior level retail professional, with the energy and drive to

lead the successful introduction and expansion of our ReStore network, a charitable home improvement retail concept well established in the USA, Canada and Ireland, but new to Great Britain. This is your chance to take charge of a retail operation with a real purpose—helping families build a better future through safe and affordable housing.

You’ll be joining us at a really exciting time as we’re on an ambitious transformation journey, providing you with the opportunity to directly influence and develop retail expansion and impact in local communities.

Leading a high performing team of staff and volunteers who work collaboratively to generate resource and support for our mission, you’ll be responsible for sales growth and sustainability through strategic innovation, operational excellence, building brand awareness, valuable partnerships and community engagement.

If this sounds like it could be a good match for you, please take a look at the Candidate Pack on our website (Please see vacancies).

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Job Description

Department:                      Retail

Reports to:                        National Director

Budget responsibility: Yes

Line management: 2 direct reports (Store Manager x 2) and an overall team of 13 when fully staffed (currently 3 roles staffed)

Location:                           Flexible/hybrid - home-based and with regular travel to stores, internal and external meetings.

About Habitat for Humanity Great Britain

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

ReStore is Habitat for Humanity International’s unique, trademarked retail concept which was first opened in 1991 by the Habitat for Humanity affiliate in Winnipeg, Canada.  Today there are over 1,000 ReStores successfully operating across Canada, United States, Australia, New Zealand, Poland and Northern Ireland.

Job Purpose

To support of Habitat GB’s vision of a decent home for everyone, the Director of Retail is accountable for the successful introduction of a new home improvement retail store to Great Britain called Habitat ReStore, which sells donated home furnishings, appliances, and renovation materials.  Habitat has already successfully introduced ReStore to other parts of its global network, including in the USA, Canada and Ireland, with all proceeds helping us ensure more people have access to decent homes. 

The Director of Retail provides senior and strategic leadership for Habitat GB’s retail strategy, and for the entire ReStore operation. Key responsibilities include the planning, implementation, and monitoring of the impact of ReStore in Great Britain, such as income generation, brand awareness, partnership development, community engagement and outreach. The Director of Retail is also responsible for leading a high performing team to manage the ReStore footprint in Great Britain, and working collaboratively across Habitat GB, the international Habitat network (HFHI), and with external partners.

As a member of the Senior Leadership Team, the Director of Retail works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a robust people and culture approach. 

Key Accountabilities/Responsibilities

Strategic development & leadership:

   Provide senior and strategic leadership for end-to-end retail operations.

• Develop and implement a comprehensive commercial and profit-driven strategy aligned with Habitat GB’s mission and goals. 
• Continue to identify and maximise the opportunities, revenue and profit presented by the commercial operations of Retail as well as volunteering, community engagement and other programmes, working in collaboration with colleagues in the Programme Delivery and Fundraising & Partnerships teams.
• Working collaboratively across Habitat GB, review the commerciality of the wider charity and develop commercial projects capable of delivering efficiencies and increasing income which create increased support for the charity’s beneficiaries.
• Work with the Director of Finance, Operations & Compliance and other colleagues to ensure effective and efficient commercial delivery whilst taking accountability for establishing and maintaining appropriate delivery frameworks and governance.
• Lead and empower all ReStore colleagues to maximise income and profit from all Retail and sources (including online) whilst ensuring that costs are contained within budget.
• Lead the development of a plan for expansion of future ReStores.
• Work closely with the Director of Programme delivery and other colleagues to design, deliver and grow community-based outreach programmes connected to ReStore.
• Design and implement effective strategies and processes for programme implementation, including resource allocation, scheduling, and monitoring of progress.
• Ensure programmes are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities.

Leadership of ReStore operations:

• Retain an oversight of new and ongoing commercial operations, including sales, marketing, donations, pricing and operational excellence.
• Monitor and analyse external market trends and competitor activities (not restricted to the UK) to identify and accelerate sustainable opportunities for growth. 
• Support all ReStore communication and marketing using the charity’s comms channels, ensuring optimum strategy & planning, prioritising key areas of operational focus (including store opening, stock donations & volunteering) & shared annual Communications and Brand priorities.
• Develop and lead on building strong productive relationships with external suppliers including builders, designers, till suppliers, utility companies, etc. to ensure ReStore delivers on new store openings expectations and all stakeholder engagements.
• Oversee leasing activities including prospecting, negotiating, and ensuring execution of lease agreements. Negotiate terms and conditions that are favourable for our budget and needs.
• Coordinate property maintenance and repairs including shop renovations and fit out.
• Ensure compliance with all relevant laws, regulations, and ethical standards in all commercial activities.
• Ensure excellent risk management, including the identification and mitigation of commercial risks, implementing appropriate controls and safeguards.
• Measure and communicate the social and environmental impact of commercial activities. 

External representation and strategic partnerships development:

• Represent Habitat in Great Britain and, where required, internationally. Work closely with the National Director and others on brand awareness, influencing & engagement opportunities, increasing visibility with partners, communities and other collaborators.
• Work collaboratively with the Fundraising & Partnerships team to support or lead high quality partnerships and strategic relationships.
• Work closely with other teams to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non- institutional prospects related to ReStore and contribute to our credibility as a trusted and impactful organisation.
• Be proactive in responding to external challenges as well as opportunities to raise the profile and impact of HFHGB.
• Ensure the organisation, its mission, strategic aims, services and products are consistently presented positively to relevant stakeholders. Act as an advocate for the organisation. Promote and enhance the charity’s position externally and develop and maintain good relations and effective networks with relevant stakeholders.

Performance management, reporting and monitoring: 

• Set ambitious yet achievable revenue targets and other KPIs, monitoring progress effectively, taking proactive steps to meet and, where possible, exceed financial goals.
• Work with the Senior Leadership Team to oversee the active management of the National Strategy through the co-development of a new Performance Framework for the organisation, ensuring it is robust, strategically aligned, and balances prioritisation and focus with innovation and adaptability. Represent relevant areas of performance in governance forums, including Board level.
• Develop and manage the Retail department's budget, ensuring cost-effective operations.
• Coach staff on their commercial acumen, to nurture the teams in how to make the best financial decisions at their level of responsibility.
• Work closely with the Director of Finance, Operations & Compliance to track performance, and contribute to high quality reporting, income forecasting and budget management.
• Measure and communicate the social, financial and environmental impact of commercial/retail/outreach activities.
• Lead and support report to external partners, donors and other stakeholders.

Leadership and management:

• Build and lead a high-performing and ambitious team, inspired to implement and grow the ReStore brand in Great Britain, with a core focus on positive impact in ling with our national strategy.
• Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans.
• Lead the development of a Volunteer Management programme for ReStore in line with sector-wide and Habitat for Humanity best practice. Including recruitment, onboarding, training, experience, engagement and communications.  Ensure ReStore staff are supported to deliver outstanding volunteer management and build in regular feedback mechanisms.
• Working closely with the Head of People and others, support the ongoing development of a strong safeguarding culture throughout the organisation.
• Lead the development and monitoring of a safeguarding plan for all ReStore operations and programmes, including policy, protocols and training for volunteers and ReStore staff.
• Role model our values in line with Habitat GB’s inclusive approach to people and culture.

Organisational Leadership: 

• Support the National Director in leading the organisation to deliver Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
• As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
• Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
• Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
• Deputise for the National Director when required and represent Habitat GB in national and international meetings and forums.

Person profile:

• Significant retail leadership experience, ideally within a charitable, purpose-driven or social enterprise environment.
• A proven track record of leading teams to success, driving sustainable growth and profitability in a retail environment.
• Skilled in building strong relationships with diverse types of external partners, donors, volunteers, staff and stakeholders to achieve business and community-focussed impact objectives.
• Understands relevant legal and compliance requirements, with a track record of successful management across a similar operational platform.
• Experience managing safeguarding compliance in a similar operational environment.
• Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
• Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
• Experience leading and managing teams made up of staff and volunteers.
• Strong budget and financial management skills.
• Experience developing, managing or engaging in community-led programmes.

Skills and competencies:

• You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences.
• You are a strategic and entrepreneurial thinker who is focussed on increasing impact in line with Habitat GB’s mission.
• · You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
• You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.
• You are an experienced manager, able to lead and inspire others, motivating team members to perform at their best with a growth mindset.

The role and responsibilities will be carried out in a way which reflects:

• HFHGB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
• A commitment to HFHGB’s vision, mission, values and approach.
• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.

Start your Habitat journey here…

The deadline for applications is 30th March 2025 (at 11:59 pm).

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.