Head Of Fundraising And Marketing Compliance Jobs in Stratford, Greater London

About the Role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, our fundraising operations team, consisting of database and supporter care functions, will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028.

The Head of Fundraising Operations will enable fundraising operations to keep pace with the growth in income, futureproofing systems to ensure effective co-ordination and organisation to underpin fundraising activity, as well as delivering on an incredible supporter experience. With a new CRM in place, the role will design and implement a range of systems/processes, maximising the capabilities of the database. Working closely with internal teams including finance, the role will support external-facing fundraisers to achieve their targets, through excellence in data quality and the highest standards in supporter care.

About You

You will use your excellent interpersonal and motivational leadership skills to develop and support team members to deliver their best work. Your exceptional communication skills and the capability to manage multiple priorities and deadlines will be valuable.  You will have experience of thriving in a fast-paced fundraising environment, with experience of creating and implementing systems and processes for others to use. With excellent Microsoft Office skills and knowledge of how databases work in a fundraising environment, it is desirable that you have experience of MS Dynamics. Having worked with finance teams, you will be confident in delivery of income and activity reporting.  Knowledge of relevant legislation and fundraising regulations for all forms of fundraising is essential. 

Duties and key responsibilities

Leadership, Strategy and Planning

• ​Build and inspire a high-performing, results-oriented team focused on delivering fundraising operations and supporter stewardship
• Lead the development of the data and supporter services strategy
• Lead the implementation and ongoing management of efficient fundraising operations, including MS Dynamics processes, finance and activity reporting and making sure that the Fundraising Team have easy access to accurate information at all times.
• Collaborate with the Director, Deputy Director and Heads of teams to develop team plans aligned with the Fundraising strategy. 
• Working with the Head of Technology, integrate systems and proactively stay ahead of emerging trends and horizon scanning to ensure MAP’s fundraising operations takes forward the latest developments.

Budgets

• Create and manage annual and three-year rolling budgets for fundraising operations.
• ·Lead on the tender and appointment of suppliers who will partner on our fundraising operations and supporter services function.

Compliance and reporting

• Ensure all our fundraising operations remain compliant, following guidance from the Chartered Institute of Fundraising, Information Commissioner’s Office (Data Protection) and the Fundraising Regulator, as well as embedding best practice.
• Establish and maintain effective systems for donor and prospect pipeline management and provide regular management reports to the Fundraising Heads to enable them to assess fundraising progress, reallocate resources and ensure we meet our income and activity targets.
• Support the Director and Fundraising leads in KPI reporting to the Senior Management Team and the Board of Trustees. 
• Develop and maintain documentation on processes.

General Responsibilities

• Support the mission, ethos and values of MAP
• Support and promote diversity and equality of opportunity in the workplace.
• Maintain and improve competencies through continuous professional development. 
• Treat with confidentiality any personal, private or sensitive information about individuals, organisations, clients or staff and MAP data. 

PERSON SPECIFICATION 

Skills and experience
•Experience of thriving in a fast-paced fundraising environment
•Experience of creating and implementing systems and processes for others to use
•Excellent Microsoft Office skills and knowledge of how databases work in a fundraising environment, preferably with experience of MS Dynamics
•Confidence in delivery of financial and activity reporting
•Knowledge of relevant legislation and fundraising regulations for all forms of fundraising 
•Excellent interpersonal skills and proven ability to persuade others and to work collaboratively to achieve shared aims

Personal attributes and other requirements 

•Commitment to anti-discriminatory practice and equal opportunities 
•Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
•Commitment to upholding the rights of people facing disadvantage and discrimination.
•Commitment to the aims, values and ethos of MAP 
•Ability and willingness to work weekends/evenings in emergencies

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
• Demonstrates strong financial literacy and business acumen.
• Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
• Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing multiple projects.
• Experience of managing staff and volunteer teams.
• A strong understanding of community food programmes. 
• Demonstratable history in achieving targets.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 6th November 2024, 9am

Interview Date: Week commencing Monday 11th November 2024, Details TBC.

Start Date: December 2024 or January 2025

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory (oPt) and Lebanon.

The Deputy Director of Philanthropy will play a pivotal role in advancing MAP's mission by leading and expanding our fundraising efforts across trusts and foundations, major donors and corporate partnerships in the UK and internationally. This senior leadership position requires a dynamic, strategic, and highly motivated individual with a proven track record in high-value fundraising and relationship management.

About You

You will have an understanding of the history and particular circumstances which face Palestinians, as well as a passion for the cause. You’ll have demonstrable experience of developing and implementing fundraising strategies, and with a strong track record of securing major gifts, grants and corporate partnerships, you’ll take our partnership offering to a new level aiming for multi-year partnerships. You will use your excellent interpersonal and motivational leadership skills to develop and support team members to deliver their best work. Your exceptional communication skills and the capability to manage multiple priorities and deadlines will be valuable.   

If you have an understanding of the global fundraising landscape, this is desirable, but moreover your ability to spot trends and act upon them is what we are seeking.  

Duties and key responsibilities
Leadership, Strategy and Planning
•Build and inspire a high-performing, results-oriented team focused on delivering fundraising targets through tailored partnership plans
•Lead the development of the Philanthropy and Partnerships strategy, setting ambitious targets in line with the fundraising strategy and goals in the UK and globally. 
•Collaborate with the Director and Heads of teams to develop team plans aligned with the Fundraising and Marketing strategy. 
•Stay ahead of emerging trends and horizon scanning to ensure MAP’s philanthropy offering considers the latest developments.

Relationship Development and Management
•Cultivate and manage strong relationships with corporates, major donors, trust and foundation representatives to secure grants with a focus on multi-year partnerships.
•Develop and manage the portfolio of major donor prospects, creating tailored engagement plans to maximize their philanthropic potential.
•Lead stewardships events to bring the work to life and to connect supporters with MAP programme colleagues and medical volunteers. 
•Collaborate with programmes and communications teams to ensure the team creates persuasive proposals, impactful reports, and engaging donor communications.
•Lead and be responsible for the due diligence procedure for new partners, as well as periodically ensuring that current partners still meet MAP’s guidelines. 
 
Budgets, reporting and compliance
•Lead, create and manage annual and three-year rolling budgets working with programmes, communications and finance.
•Working with the Head of Fundraising Operations, provide reporting for the SMT and Board on a quarterly basis, and at a team level on a monthly basis, highlighting risks and opportunities and making necessary adjustments to ensure continued success.
•Ensure all grant applications and reports are submitted punctually and meet funders' requirements.

General Responsibilities
•Support the mission, ethos and values of MAP.
•Support and promote diversity and equality of opportunity in the workplace.
•Maintain and improve competencies through continuous professional development. 
•Treat with confidentiality any personal, private or sensitive information about individuals, organisations, clients or staff and MAP data. 

PERSON SPECIFICATION 

Skills and Experience  
•A strong track record of securing major gifts, grants, and corporate partnerships.
•Demonstrable experience in developing and implementing successful fundraising strategies.
•Excellent interpersonal skills, with the ability to engage and inspire donors and partners.
•Exceptional communication skills.
•Strong project management abilities, capable of managing multiple priorities and deadlines.
•Understanding of the global fundraising landscape and ability to identify trends and opportunities driven by non-UK centric fundraising approaches is desirable.
•Experience working in the Middle East or with Middle Eastern donors is highly desirable.
•Experience working with Trustees, Senior Management Teams and other stakeholders within an organisation to embed, promote and develop a private fundraising culture across projects and programmes, and close a deal.

Personal attributes and other requirements 
•Commitment to anti-discriminatory practice and equal opportunities 
•Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
•Commitment to upholding the rights of people facing disadvantage and discrimination.
•Commitment to the aims, values and ethos of MAP 
•Ability and willingness to work weekends/evenings in emergencies

The Director of Fundraising and Communiations will play a pivotal role in the delivery of the Foundation’s 2023 – 2026 Ready for Business organisational strategy and our ambition to reach one million women entrepreneurs by 2030, significantly scaling income generation and building the Foundation’s profile. The postholder will be a member of the Foundation’s Senior Leadership Team (SLT), along with the CEO, COO, Director of Programmes and Impact, and Finance Director.

We are seeking an individual who will excel at bringing creative and ambitious growth plans to life and has strong leadership and communications skills. The Director of Fundraising and Communications will have significant multi-income stream experience and will lead the development of a new income generation strategy to drive fundraising activities across philanthropic donors, corporates, family offices, foundations and institutional funding, maximising ROI and creating a sustainable organisation. You will continue to build the profile of the Foundation with key audiences, managing the Foundation’s brand and reputation and positioning the organisation as global experts in women’s entrepreneurship.

Benefits

• A fantastic package of 28 days of annual leave (which excludes bank holidaysbut includes three days to be taken during the festive break).
• An organisation that values you. As a smaller organisation, we value everyone’sindividual perspective and voice and all team members are able to contribute to our strategic planning.
• Professional development, with career growth built into each staff member’sannual plan and a wide range of skills-building and learning opportunities provided.

Our values

• Women entrepreneurs at our heart: Without women entrepreneurs we wouldn’t exist, so it is vital we put their experiences, perspectives and passions at the heart of what we do and how we do it.
• Feminist first: We proudly follow feminist leadership principles, building an inclusive environment where everyone feels they belong.
• Great to work with: We care. We are experts. We always seek to deliver high-quality work and results. We are positive and professional, and always operate with integrity.
• Dynamic and entrepreneurial: The essence of entrepreneurship is creativity and innovation. We harness this spirit of courage, embracing opportunities and making bold moves to achieve our mission.
• Powered by knowledge: We seek data to understand and share. We nurture a culture of enquiry and positive challenge. We look outward and encourage dialogue and exchange

We do appreciate that fundraising across radio is very niche and so are welcoming applications from candidates who have fundraising experience which has crossed over into media. Perhaps running large campaigns which have involved media interviews, PR projects etc.

We believe your skills in this areas are transferable to a radio environment and so are keen to hear from you as we recruit for this role.

Job Title Radio Fundraising Manager  

Salary £35,000 per annum - £40,000 per annum depending on skills and experience

Location London Office with some working from home

Hours of work Full-time 35 hours per week

Reporting to Head of Fundraising

 

Premier, Europe’s largest Christian Media organisation, is seeking a Radio Fundraising Manager to play a vital role in supporting our mission to connect people with God through media. You will lead all on-air fundraising efforts, including the Charity of the Year appeal, working closely with content teams and external consultants to creatively engage our audience. You’ll manage appeal resources, coach presenters, and ensure compelling messaging across all platforms. By supporting Premier’s on-air fundraising, you directly contribute to Premier’s ability to help listeners deepen their Christian faith through media.

If you’re an experienced fundraiser with a media background, or if you’re an experienced radio promotions manager with a talent for fundraising, this role could be for you!

Role Overview

• You will be responsible for the operational delivery of on-air fundraising appeals, including briefing documents, promotional materials, and donation incentives.
• You will review and implement the use of impact audio from on-air appeals, coach presenters during appeals, and manage the On-Air Testimony Producer who secures live donor calls.
• You will be a key contributor to Premier’s on-air fundraising programme, overseeing monthly on-air fundraising messaging, script writing, production, and traffic scheduling.
• You will contribute ideas for capturing audience data and oversee the execution of on-air data capture campaigns.
• The role requires liaising with internal departments and external stakeholders to ensure successful delivery of fundraising appeals, compliance with Ofcom regulations, and maintaining Premier's commitment to quality and equality.

Why Join Premier?

• We offer competitive salary
• Additional leave on your birthday
• Extra annual leave in addition to statutory
• Competitive sickness absence pay scheme
• Life Assurance scheme
• Employee Assistance with online GP scheme
• Working from home equipment allowance
• Eye care scheme
• Enhanced Maternity/Paternity pay

In addition to competitive pay and benefits, Premier offers:

• Great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually.
• Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.
• Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration.

Please note that the nature and/or context of the role mean that an occupational requirement applies for the postholder to be Christian.

Ready to make a lasting Impact? Apply now!

King’s College Hospital Charity is dedicated to supporting life-changing care at King’s College Hospital NHS Foundation Trust. We’re here to help King’s go beyond what the NHS can provide to meet the needs of current and future patients.

We make the best care possible by raising money for cutting-edge equipment and facilities, innovative research and pioneering treatment, pushing boundaries, transforming clinical services and finding new ways to improve how people experience King's hospitals.

The Senior Fundraising Operations Officer will lead on a number of weekly and monthly data import processes, ensuring income and supporter contact data is loaded accurately onto the CRM system.

The successful candidate will work closely with the Database Manager in the management and development of the Charity CRM database, championing its use across fundraising and identifying opportunities for system development. They will also work with colleagues across fundraising and communications to support the selection of data for marketing campaigns.

Key tasks

• Lead on the import of both online and offline income streams, investigating and resolving anomalies.
• Undertake data marketing selections, in conjunction with the Database Manager, liaising with fundraising colleagues on selection criteria.
• Work with the Database Manager to provide effective database and operational support to end users.
• Undertake all aspects of the Supporter Services Assistant role on days when they are not in the office, ensuring supporter enquiries are responded to, income processed twice weekly and donations thanked.
• Work with the Database Manager to develop and continuously improve database reporting across both Charity CRM and Power BI in support of the fundraising and communications operational plan.

About you

You will have:

• A highly organised, and thorough approach to work with meticulous attention to detail 
• The ability to see projects through from start to finish managing time and tasks effectively 
• The ability to multi-task, managing a heavy workload and at times conflicting priorities as well as tracking progress on a wide range of tasks 
• Excellent interpersonal skills 
• The ability to work on own initiative without supervision
• Advanced Microsoft Office skills, particularly Excel, Word and Outlook
• Ability to communicate effectively, both orally and in writing 
• A team-building approach, coupled with discretion and a supportive style
• Experience in working with Customer Relationship Management (CRM) databases
• Experience in using Advanced Microsoft Office packages, particularly Excel, Word, and SharePoint
• Experience in undertaking data selections for marketing mailings
• Experience in data import protocols - extracting data and transforming it ready for import.

We are a friendly team, committed to a diverse and inclusive culture and welcome applications from individuals of all backgrounds and identities. We offer a collaborative working environment with bespoke learning opportunities, 25 days holiday plus the bank holidays, and various employee benefits to help you balance your work and life. To apply, please submit your CV and a cover letter of no more than two pages on setting out how you meet the criteria via the Charity website by Tuesday 22nd October at 23:59:59.

Stage 1 phone call will take place either Wednesday 23rd or Friday 25th October. Interviews will take place Monday 28th October.

Fundraising Manager

Background

Brixton House is an award-winning modern arts venue in the heart of Brixton. An inspired vision to build a cultural hub centred on the legacy of the former Ovalhouse Theatre, our new multi-arts venue, with a particular focus on theatre, tells stories from underheard voices and communities that represent our home in the heart of Brixton.

Our arts programme reflects the rich and authentic storytelling of local and international diverse communities and champions innovative and creative entrepreneurial perspectives.

Our mission is to empower our undervalued, unheard, and excluded communities through our creative and cultural spaces.

We live by our values, and they are at the core of everything we do:

Enterprising

We are a strong creative enterprise providing security and stability for creative freedom to be realised.

Welcoming

We will remain connected to our communities and treat everyone with kindness and respect; Brixton House is their home from home

Nurturing

We foster a caring and compassionate environment that inspires to be and give their best.

Radical

We encourage people to be authentic, affirm their rights, be critical, bold, resolute and determined.

Celebratory

We embody a spirit of hope.

Collaborative

We will establish an integrated hub of creative spaces, performances, training, business ventures, and jobs for the local community and beyond.

We here at Brixton House believe in the power of stories and how it can transform and enrich our lives through the magic of theatre.

Our aim is to encourage children, young people, young adults, adults, our elders, families, artists, and communities to engage, create, learn, experiment, play and be the future storytellers.

PURPOSE OF THE ROLE

Brixton House is looking for an experienced, committed and highly organised Fundraising Manager. The post holder will have a central role in working with the Head of Development to secure grants from mainly trusts and foundations but will also work across other Departments to steward relationships with individual donors, support innovative digital fundraising campaigns, and assist in the delivery of targeted fundraising events.

The Development team is responsible for achieving a minimum voluntary income fundraising target of £300k, increasing over the next 2 years to £550k. Achieving these targets is central to Brixton House realising the creative ambition of our productions and performances, and to delivering our creative engagement programme in the wider community, with a particular focus on the London Borough of Lambeth.

The Fundraising Manager will report to the Head of Development and work collaboratively with colleagues and internal stakeholders across Departments to ensure there is a good fit between fundraising prospects and our programmes, and that our fundraising outputs are aligned with the vision, mission, and values of Brixton House.

This job would be ideal for applicants with successful fundraising experience looking to progress their fundraising careers by stepping up into a fundraising manager role.

KEY RESPONSIBILITIES

Income Generation

- Working with the Head of Development to implement the Income Generation Strategy to diversify our funding, including developing and managing a pipeline of Trusts & Foundations, competitor analysis and prospect development to achieve ambitious fundraising targets.
- Drafting and completing high quality funding applications and compelling funding proposals, including strong narrative storytelling, detailed budgets and comprehensive spending plans.
- Managing relationships with grant makers, writing grant reports, ensuring that deadlines are met and that the work accurately reflects our commitment to the grant makers requirements.
- Ongoing donor relationship management, acknowledging contributions, providing written updates on projects, programme delivery, and effective stewardship to encourage repeat giving.
- Managing and responding to supporter enquiries promptly, providing them with the best experience possible to maximise fundraising opportunities, and maintaining excellent up-to-date and timely records of all fundraising activities.
- Ensuring that all fundraising activity and donor stewardship and engagement is compliant with the Fundraising Regulators Code of Practice.
- Working closely with colleagues in other Departments to gather case studies and insights which demonstrate the impact of our work.
- Working collaboratively with the Head of Development and colleagues in Productions and Programming, Creative Engagement, and Marketing and Communications to actively support opportunities for income generation including corporate funding, individual giving, partnerships, trading activities, sponsorship, contracts and community fundraising.

Data & Impact Reporting

- Extract and interpret data from our CRM system Spektrix, and other external data sources to gather and process information which strengthens the case for support, and which enhances the quality of funding applications and funding reports.
- Working closely with colleagues in other Departments to ensure our CRM system and processes collect the accurate data required to meet funder requirements.
- Working closely with colleagues in other Departments to assist in the monitoring and evaluation of funded projects, and other activities which enhance the content and quality of reports for funders, trustees, and other key stakeholders.
- Analysing and presenting data and key findings to internal and external stakeholders through clear, concise and high quality reports and presentations.

General Requirements

- Provide assistance and support to the Head of Development to ensure that fundraising targets are achieved, and the objectives of the Income Generation Strategy are fully met.
- Ensure full compliance with organisational Policies and Procedures including but not limited to, Financial Procedures, Safeguarding Policy and Procedures, Equal Opportunities, Health & Safety and Data Protection.
- Help to maintain a positive working environment, delivering high quality customer service, keeping the vision, mission, and values of Brixton House at the heart of everything you do.
- Contribute to team meetings, develop and share best practice, and work collaboratively across the organization to build good working relationships, and provide ad-hoc support to other Departmental teams and members of staff where necessary.
- Take responsibility for your own self-development, identifying learning opportunities, and be willing to attend relevant training to help you grow in the role.
- Carry out any other duties commensurate with the post, and as agreed with the Head of Development, in a manner which actively supports and promotes the fundraising aims and objectives of Brixton House.

PERSON SPECIFICATION

ESSENTIAL

The post holder should be able to demonstrate that they have skills and experience in the following areas:

Knowledge & Experience

- Proven experience of working for a charity and a clear understanding of the processes involved in securing funding through grants and donations and achieving fundraising targets.
- Demonstrable experience of writing successful grant applications and funding proposals.
- Experience of identifying sources of funding and working with colleagues to match funding opportunities to organizational projects and programmes.
- Strong understanding of the funding landscape and trends in the charity sector.
- Working knowledge and familiarity with data collection and analysis to support the development of funding applications and reports.
- A high level of computer literacy, and experience of using a range of IT applications, including MS Word, PowerPoint, Microsoft Excel, and Outlook.
- Proficiency in using databases and CRM systems.

Skills & Abilities

- Excellent writing and communication skills, with the ability to craft compelling fundraising narratives.
- Analytical skills alongside the ability to process and transform information and data into clear and impactful summaries, reports and presentations.
- Strong research skills with the ability to identify funding prospects which lead to viable funding opportunities.
- High level of numeracy and budgeting skills alongside problem-solving skills to ensure budgets achieve fundraising targets which meet the needs of the organization.
- Excellent organizational and time management skills, with the ability to remain calm in a fast moving environment and efficiently manage your own workload.
- Well-developed interpersonal skills and the ability to build and steward effective relationships with funders, customers, and other key stakeholders.

Personal Qualities

- Proactive, self-motivated, with a ‘can do’ attitude, and comfortable with working to achieve key objectives within a performance management framework.
- Detail-oriented and committed to achieving a high level of accuracy and quality in your day to day work.
- A team player, able to develop and maintain collaborative and productive working relationships with colleagues.
- Willingness to work flexibly in response to funding opportunities and to meet deadlines.
- Commitment to the vision mission and values of Brixton House.

DESIRABLE

- Experience of working for an arts based charity in a community setting, especially in the area of productions, programming, and creative engagement.
- Track record of fundraising for an arts based charity and awareness of the fundraising landscape for arts and culture organizations.
- Ability and willingness to work occasional evenings and weekends as required for which TOIL can be taken.

Brixton House is committed to actively celebrating the wealth of diversity in our society on our staff team. We are actively engaged in representation, inclusion, and anti-racism planning. Our organisation is pursuing evolving structures to promote more collaboration and an inclusive venue, attracting a proudly diverse pool of talented people from the global majority. We value enriching our artists, community and workforce with multiple perspectives and therefore encourage applicants from all intersections of our society.

We value the equality of opportunity and will be inspired by applicants from candidates currently underrepresented across the arts workforce, particularly anyone who understands the experiences of discrimination or racism. We strive to treat all job applications equally, and we may use positive action, in cases where candidates are equally qualified.

REVIEW ARRANGEMENTS

This job description cannot be all encompassing. It is inevitable over time that the emphasis of the role will change, without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised, and updated in consultation with the post holder to reflect appropriate changes.

How to Apply

Please note that applications can only be considered if they are submitted through this Online Recruitment System, and returned by the closing date. The closing date for this position is Wednesday, the 23rd October 2024 at 12 pm midday.

During the application process, we will ask you to:

1. Upload a current CV detailing a maximum of 10 years of work history, if applicable.

2. Upload a personal statement (cover letter) detailing your suitability for the role, referring to all points in the person specification and job description (1000 words max).

Should you have any access requirements in applying for this role please email them

PLEASE NOTE

THE SUCCESSFUL APPLICANT WILL BE SUBJECT TO A CRIMINAL RECORD CHECK FROM THE DISCLOSURE AND BARRING SERVICE (DBS) BEFORE THE APPOINTMENT IS CONFIRMED. THIS WILL INCLUDE DETAILS OF CAUTIONS, REPRIMANDS OR FINAL WARNINGS, AS WELL AS CONVICTIONS SPENT OR UNSPENT. ONLY RELEVANT CONVICTIONS AND OTHER INFORMATION WILL BE TAKEN INTO ACCOUNT.

Basic Terms & Conditions

Place of work will be Brixton House, 385 Coldharbour Lane, Brixton, London SW9 8GL.

Benefits

Brixton House operates an auto-enrolment pension scheme. The company will contribute up to 4% if matched by the employee. 22 days holiday per year pro rata, rising by one day per year up to a maximum of 25, in addition to public and bank holidays and TOIL.

Brixton House also offers all employees access to an Employee Assistance Programme.

REF-217 269

We have an exciting opportunity to join our thriving and committed Community and Events Fundraising team. We are looking for someone who is experienced in project management and implementation of ambitious supporter retention and stewardship programmes to maximize income generation.  We are looking for someone who is creative, ambitious, and passionate about ensuring an excellent supporter experience, to help us drive income growth. This is a new role, offering you the opportunity to truly bring your strengths to it.

As the Community and Events Retention Officer, you will be an excellent communicator, a strategic thinker, take a test and learn approach and be able to demonstrate success of your strategies against KPIs and clear income targets.  You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans.

This is a permanent full-time position based either at our new Headquarters: -The Salvation Army, Territorial Headquarters, 1 Champion Park, London SE5 8FJ, or flexible agile working from home.

Our exciting new building provides a more effective workplace to help The Salvation Army better achieve its mission. Applicants must be able to work within the Christian ethos of The Salvation Army.

Applicants must be able to work within the Christian ethos of The Salvation Army.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan and an employee assistance programme.

Closing date: 10th November 2024 at 23.59pm

Interview date: To be confirmed - weekly on an ongoing basis - You are encouraged to apply early. 

In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. 

Appointment subject to satisfactory references and proof of right to work in the UK. 

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Fundraising continues to be Age UK's most vital and significant source of income, powering all that we do to help older people most in need.

Age UK's award-winning Corporate Partnerships team is looking for an experienced fundraiser to co-lead Age UK's Corporate Partnerships Management team on a 12 month fixed-term basis.

Alongside the another Senior Manager, you'll bring your passion, drive and strategic mind to create a culture of excellence within the team and build an ambitious partnership management strategy to drive growth and engagement from existing partnerships.

This is an exciting time to join the Corporate Partnerships team as we embark on a new ambitious new strategy to significantly increase the income from partnerships and find new ways to drive impact for older people.

This fantastic opportunity offers hybrid working between home and our London officer near Tower Bridge. Due to the hybrid nature of the role, you will be required to work from our London office once a week. Currently the fundraising team meets on Thursday's.

Age UK internal grade - 4L

Must haves:

You'll have direct experience of:
* Working in corporate fundraising, delivering high-value strategic partnerships that have effectively delivered £1M+.
* Experience of different types of corporate partnerships such as employee & consumer engagement, restricted funding/grants and commercial/brand.
* Relationship building and the ability to interact with stakeholders at the highest levels in a professional and appropriate manner.
* Strategy development and implementation
* Building confidence through productive and effective relationships with internal stakeholders, including those at senior level.
* Line management and managing teams to deliver outputs at pace.

You'll also have:
* Outstanding communication skills, both written and oral - with the social skills and presence to communicate to a variety of audiences - up to Board level.
* High levels of gravitas: credible and confident with senior level contacts internally and externally.
* Excellent knowledge of Corporate Partnerships best practice, compliance and innovation.
* Experience in negotiating high level partnership legal agreements and a sound understanding of corporate partnership legal requirements.
* Strong grasp of the corporate fundraising landscape, models and tactics.
* Sound financial management and reporting skills.
* A passion to join Age UK in supporting older people and a belief the partnerships with companies are critical to achieving our strategic goals.

Great to haves:
* A collaborative approach and the ability to work effectively with internal stakeholders in the wider Income Generation division and most other teams within the Age UK.
* Experience in transformative corporate partnerships delivering direct impact for a beneficiary base.
* Experience in project management, reporting and analysing results.
* Sound administration skills, including a good working knowledge of - MS Office products and databases.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

From time to time, we may also require the successful candidate to come into our London office for face-to-face meetings with funders and colleagues at other times in the week: as per the terms of our hybrid contracts we aim to give seven days' notice when this happens.

This role will on occasions require travel outside of London and working outside of normal office hours e.g. for funder events and cultivation.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

£50,000 per annum

Fixed Term - until 19 December 2025

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as the Senior Events and Special Projects Manager for Soccer Aid for UNICEF, leading on the strategic planning and delivery of multiple high-value activations and bespoke events, each driving income for Soccer Aid for UNICEF.

You will work closely with teams across UNICEF UK and external partners to plan and deliver activations such as celebrity challenge events, third-party fundraising gala, and to manage key partnerships with Foundations supporting the campaign via match funding or significant contributions.

The role requires a strategic approach, strong attention to detail and excellent project management skills, with the ability to thrive in a fast-paced environment. This is a collaborative role working with multiple colleagues to unlock fundraising opportunities and to deliver excellent supporter journeys and experiences, maximising income and impact for children.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Thursday 24 October 2024.

Interview date: Wednesday 6 November 2024 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

We are respectful of differences and embrace diversity, equity, inclusion and belonging. We particularly encourage applications from under-represented communities.

Role purpose

As Digital Communications Manager, you will be using digital communication channels to support the engagement of our community of supporters, partners, patients, families and staff in the work of the charity and helping realise our shared ambition with the Trust to be national leaders in the delivery of patient care and health innovation. Reporting to the Head of Communications and Marketing, the Digital Communications Manager will be proactive in shaping and managing the charity’s digital presence (including the website), with a strong focus on tracking and using data. The Digital Communications Manager will be part of a collaborative and creative team responsible for the development and delivery of the CW+ Communications and Marketing strategy, including on- and offline communications, PR and media, donor stewardship and marketing collateral, and events support.

Key responsibilities

• Working with the Head of Communications and Marketing to ensure effective, data-driven use of CW+ digital channels (website and social media) in support of marketing, communications and fundraising plans and annual social media plan.
• Working closely with the Public Fundraising Manager to ensure that the charity’s fundraising activities are being effectively supported and promoted across all channels.
• Working closely with the Fundraising Team on the development of fundraising campaigns and leading on the use of paid socials (including budget management and reporting).
• Leading on using digital tracking, analysis and insights to inform and adapt digital content and strategy as the charity’s strategic needs evolve.
• Providing expert ownership of Mailchimp (or other mailing platforms as required) and ensuring PECR/GDPR compliance.
• Strategic oversight and day-to-day management of the CW+ website and social media channels, including creating accurate content and assets that conform to the CW+ style and brand guidelines.
• Providing the main point of contact with external developers, designers and suppliers where necessary.
• Leading on website accessibility, updating and informing colleagues as necessary.
• Supporting the delivery of CW+ events.
• Writing engaging, tailored copy for a variety of audiences.
• Commissioning and creating content for on- and offline channels.
• Proofreading and editing copy, ensuring that it adheres to the CW+ tone of voice and style guidelines.
• Carrying out any other duties within the scope, spirit and purpose of the job, as requested by the line manager. 

Essential skills and experience

• Communications and content creation experience across a wide range of channels including digital and print.
• Demonstrable experience of tracking and analysing data in support of effective marketing and communications activities in line with strategic objectives.
• Experience of website Content Management Systems and Customer Relationship Management systems.
• Extensive experience of using digital marketing email platforms.
• Understanding of Web Content Accessibility Guidelines and SEO.
• Understanding of current PECR and GDPR guidelines.
• Experience of updating, monitoring and managing multiple social media platforms including managing paid campaigns.
• The ability to communicate clearly and effectively, orally and in writing, with different audiences and stakeholders. • Excellent writing, copy-editing and proofreading skills.
• Excellent attention to detail. 
• Experience of working in a busy communications, PR or marketing team.
• Experience of working to tight deadlines and managing schedules internally and with external suppliers.
• Experience of working to corporate style and brand guidelines. 
• Good working knowledge of Adobe Creative Suite.

Desirable skills and experience

• Intermediate/advanced Adobe InDesign skills.
• Experience in a healthcare or NHS charity setting.
• Experience of Asana or a similar work management platform. 

Personal attributes

• Excellent interpersonal skills and a proactive and collegiate approach to work.
• The ability to work in a collaborative and sensitive way within a team, across an organisation and with external stakeholders.
•  The ability to respond effectively to changing priorities, manage competing deadlines and perform well under pressure.
• Well organised and proactive with strong attention to detail.
• Commitment to the purpose and ethos of CW+.

Key terms and benefits

• Hours: 35 per week (normally 9am-5pm, Monday-Friday with flexible and/or hybrid working where appropriate).
• Pension: employer contribution of 8%.
• Holiday: 27 days per annum, plus UK bank holidays (pro-rata for part time staff).
• Other benefits available: HSF health plan, season ticket loan

To apply, please send a CV and covering letter of no more than two sides demonstrating how your skills and experience match the person specification in the job description. 

Closing date for applications: 5pm on 22 October 2024. 

Please note that interviews will be held in person at the CW+ office in London on 5 November 2024 so please let us know when you apply if you are unable to make that date. The successful candidate will ideally start in early January, so please let us know your current notice period if applicable. 

Head of Brain Injury Service

Lead a passionate team dedicated to transforming the lives of children and families affected by acquired brain injury. Join us as our Head of Brain Injury Service and make a lasting impact through our inclusive, compassionate and innovative support programme.

The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK organisation supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.

As Head of our Brain Injury Service, you will be joining the charity at an exciting time, as we have just launched our new five-year strategy – Elevating families, enriching futures. The strategy is our most exciting yet as we look to increase our reach and embed 4 key areas of support: early intervention (currently we work in  major trauma centres and specialist hospitals across the UK), community inclusion, educational services and virtual support. Although our programme delivery model is not  completely defined and embedded, we have a strong framework and a dedicated team who are eager and committed to our strategic goals. We are developing our service in line with the future needs of families and as such we are looking to appoint an individual who is passionate about childhood acquired brain injury, team development and leadership.  By joining an inclusive, compassionate and forward-thinking team, you will be part of developing and growing our highly regarded charity.

The purpose of this role is to provide overall strategic input, direction, development and operational management for the national brain Injury support service. To lead our whole brain injury service team to achieve the five-year strategy.

As well as exceptional leadership and management skills, you will need to enjoy developing and maintaining relationships with a large range of key stakeholders from the clinical, legal and corporate sectors.

We are looking for a confident and experienced individual who has evidenced previous compassionate leadership experience which will be essential and your values will lead your success.

This is a varied and exciting leadership role for the right individual, where no two days are the same.  If you are adaptable, solution focused and have excellent management and leadership skills then we are keen to hear from you. Thank you for your interest in this position.

Are you a storyteller with a keen eye for detail?

We are looking for a creative written communicator with an excellent eye for detail to tell the story of The Listening Place, our volunteers and our visitors.

The Listening Place offers free, confidential, face-to-face support for people feeling suicidal, provided by highly trained volunteers using active listening skills. Over eight years, the charity has grown rapidly, with now over 800 volunteers delivering up to 150 appointments daily across three sites. TLP receives 750 new referrals every month and will provide support to 8000 people struggling with suicidal feelings this year. This growth, achieved without waiting lists, highlights how TLP balances ambition with a commitment to high-quality, person-centered support. With plans to expand to East London and strong donor and media interest, it’s an exciting time to join this effective, community-led service.

This is a pivotal role where you will be responsible for giving TLP a voice across external and internal communications. Through dependable, precise and creative communications, you will help TLP meet its three key communication objectives:

• To inspire and retain volunteers and supporters.
• To influence public and stakeholder opinion on how to deliver effective suicide prevention services.
• To help recruit new volunteers.

All your copy should be clear, concise and help deliver against one of these key objectives.

We are seeking an individual with an excellent eye for detail who is a self-starter, able to seek out stories and respond to opportunities as and when they arise. This means over the course of a day you could be covering an event, interviewing a volunteer, setting up targeted paid adverts or responding to messages from supporters.

Your success will be judged on your ability to deliver all communications with a meticulous attention for detail and a clear understanding of TLP’s voice.

Core Responsibilities:

The Communications Coordinator will:

Working under the direction of the Head of Fundraising and Communications, the Communications Coordinator will be responsible for the development, delivery, analysis and growth of TLP’s communications through effective copy for internal and external stakeholders. This includes:

• Leading on day-to-day account management and content creation for organic and paid activity on TLP social media channels.
• Planning and executing activities for national campaigns including World Suicide Prevention Day and Mental Health Week.
• Working with and supporting teams from across the organisation to execute engaging internal and external communications and digital campaigns including monthly volunteer and supporter newsletters.
• To act as a point of contact for teams for communications related queries, maintaining a good understanding of approaches, channels and technologies in order to do this.
• Recognise, mitigate and appropriately escalate communications related incidents and risks including reputation management, information governance and sensitivity issues.
• Regularly reviewing website content, looking for ways to constantly improve user experience.
• Compiling regular monthly statistics and analytical reports, evaluating our online performance against agreed metrics.
• Ensure all records are held in compliance with GDPR and the Institute of Fundraising policies.

We are committed to welcoming everyone from all backgrounds and communities, and creating inclusive teams.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during our selection process or your ability to work with us, we'll be happy to make reasonable adjustments to enable you to perform at your best.

Attributes and Skills:

Essential

• Meticulous attention to detail in all written language.
• Strong news sense, as well as digital copywriting and editorial skills.
• Self-motivated, energetic and able to use own initiative.
• Broad understanding of social media platforms, insight software and campaign management.
• Strong commitment to and good understanding of TLP’s mission and values.
• Proactive and self-motivated - able to plan and prioritise workload effectively and multi-task.
• A flexible and helpful approach - willing to go the extra mile.
• Excellent verbal and written communication skills including willingness to respond to some out-of-hours communications activity.
• Commitment to anti-discriminatory practices and equal opportunities as well as the ability to apply a sensitive approach to all areas of work.
• Tactful and able to safeguard sensitive or confidential information.

Experience:

Essential

• Working in a communications role, or demonstrable transferable experience/qualifications
• Experience of developing and delivering communications materials and information for wide and targeted audiences
• Experience of working across teams or with multiple stakeholders to coordinate the production of communications
• Planning and deploying paid-for social media, digital campaigns, and email marketing
• Content creation – for websites and social media channels (LinkedIn, Facebook, Instagram and Twitter)
• Digital skills including Office 365 systems (inc. Teams and SharePoint), WordPress, Photoshop, Google ads and Canva
• Developing an engaging end to end digital customer experience.

Desirable

• Knowledge of the charity sector and the mental health landscape
• Analytics and data skills including Google Analytics
• Search engine optimisation.

Hours

22.5 hours a week, office hours, with occasional evening and weekend work to meet operational requirements.

Location

1 Cambridge Court, 210 Shepherd’s Bush Road, Hammersmith, London W6 7NJ and remote working

Reporting line

The Digital Communications Officer will report to the Head of Fundraising and Communications.

Salary: £17,955 per annum (£29,255 FTE) at 3 days a week plus benefits (3% employer contribution towards pension, 25 days annual leave (FTE) per annum (plus public holidays), Employee Assistance Programme, access to Medicash health insurance and critical illness cover.)

Please submit a CV and Cover Letter of no more than one side by November 1st. Interviews will take place w/c 11th November.

Job Title: Individual Giving and Supporter Care Manager
Reporting To: Head of Marketing
Manages: Supporter Care Officer
Location: Home-based (some travel across UK when necessary, including the Leicester office)
Contract: Permanent
Salary: £37,945.00
Hours: Full time (36 hours per week). Flexible working offered.

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

This is a key role within the marketing team at an exciting time of growth for the charity. You will be joining us at a development stage and will have a real opportunity to shape our supporter journeys and supporter care programmes across Home-Start UK. Be part of a movement focused on improving the long term outcomes of children across the UK, and help us grow, so that we can be there for every child who needs us.

The Individual Giving and Supporter Care Manager will develop and implement campaigns that build our supporter base along with retaining our existing supporters. Through compelling and personalised supporter journeys, you will ensure our supporters feel like our partners in ensuring that no child’s life chances are limited.

You will communicate effectively with our supporters and build a strong connection with them by placing supporter care at the heart of our work, while also engaging potential new supporters.

Reporting to the Head of Marketing you will be responsible for all supporter care activities and our acquisition campaigns. You will also manage the Supporter Care Officer and will create a supportive environment where you will help them achieve their objectives.

You will have experience of working in an individual giving/supporter care team or marketing role within the charity sector managing campaigns and supporter communications. With a proven track record in delivering successful campaigns, the ability to work to tight deadlines and with excellent attention to detail, you will be able to effectively manage key relationships internally and externally to deliver on campaigns with agreed time frames.

If this sounds like your type of challenge, we’d love to receive your application.

Closing date for applications: Thursday 31st October 2024, 5pm.
Interviews will be held virtually on the 1st and 2nd November 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

Candidates will also be sent the interview questions ahead of their interview so that they may fully prepare. Appointments will be based on merit, following an open and clear selection process.

Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.

No agencies please.