Head of business services jobs in gants hill, greater london
Position: Director of Engagement
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Director of Engagement a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Engagement is at the heart of both.
Engagement is everything. We define engagement as any interaction anyone has with the MS Society. We need to grow the audience we engage with. And deepen our audience relationships through engagement. Growing and deepening engagement with all our audiences will enable us to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.
We are looking for someone to provide strategic and thought leadership to engagement. Someone who can work collaboratively across the organisation to lead and drive forward our ambition for engagement.
You will have significant experience of leading strategic engagement and customer experience to a complex multi-audience landscape within a complex cross-organisational operating model. And be able to provide sector-leading thought-leadership and strategic expertise within engagement and customer experience.
You will have proven experience of delivering significant and sustainable business benefits through change programmes. And deep and broad experience of brand, marketing, digital and content.
You will have experience in understanding complex and wide-ranging external trends, taking the lead development of relevant cross-organisational strategic responses. And significant experience of cross-functional and cross-organisational strategic leadership.
Closing date for applications: 9:00 am Monday 12 May 2025
Anticipated interview dates:
First interviews: Tuesday 27 May or Wednesday 28 May
Second interviews: Wednesday 4 June or Friday 6 June
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Finance Manager
Are you an experienced finance manager - or are you looking to take a step up to manager level? Are you a people person who enjoys collaborating with colleagues as well as with the detail of numbers? Would you be energised by working in a lively and impactful climate charity? We have the job for you!
Position: Finance Manager
Salary: £26,406 for 3 days/week (£44,010 FTE) – Band C2
Location: Hybrid (London & remote) or fully remote considered
Hours: 3 days (21 hours per week) with flexible working patterns
Contract: Permanent
Closing Date: 8.59am, Friday 9th May 2025
About the Role
As the new Finance Manager you will oversee the charity’s finance processes, leading all of the day-to-day financial operations, producing regular financial reporting for the senior management team and board. You’ll work closely with the Co-Director: Strategic Development to monitor financial performance against targets.
Key responsibilities include:
- Managing finance operations including bookkeeping and monthly reporting
- Producing financial reports for the senior team and board
- Supporting budgets for funding applications and projects
- Monitoring income from grants, donations and other sources
- Coordinating the monthly payroll process
- Liaising with auditors for year-end accounts
- Collaborating on strategy and supporting a positive team culture
About You
You might already be in a finance management role or looking to step up. You enjoy getting into the detail but also thrive when working with people and purpose.
You’ll bring:
- Experience in finance or charity financial management
- Strong budgeting and reporting skills
- Great communication and team collaboration
- An eye for detail and confidence working with figures
- Passion for climate justice and equity
We strongly welcome applicants from underrepresented backgrounds including People of Colour, Disabled people, LGBTQIA+ individuals, working-class people, and those with non-traditional educational or career paths.
About the Organisation
A climate charity who create, build, and share ways people can take meaningful action on climate change. Combining personal and local actions into larger systemic change, they face climate dread with a can-do attitude and sense of fun. Whether it’s helping people fix their electronics, turning parking spaces into tree planting zones or lobbying MPs on clean heat, everything is about inspiring more people to take ambitious climate action. With a set of values that guide actions and the organisational culture, daring, joy and community.
Benefits
- 33 days holiday (pro-rata), including bank holidays, plus three Christmas closure days
- Flexible working patterns and remote working options
- Paid "duvet days" for employee wellbeing
- Climate Perks – paid journey days for low carbon holiday travel
- Cycle to work scheme
- Staff discounts on climate-friendly products and services
- Employee assistance programme with free counselling and financial advice
- Paid volunteer and study leave
- Generous sick pay, including time off for periods, menopause, gender-affirming care and fertility treatment
- Good parental leave, family friendly policies and paid carer days
- Training and development budget for every staff member
Other roles you may have experience of could include: Finance Lead, Charity Finance Officer, Management Accountant, Finance Business Partner, Bookkeeper, Head of Finance, Operations Manager (Finance), Budget Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking for a Senior Innovation Manager (Scale) to join our Humanitarian Innovation Fund (HIF) team on a fixed-term contract until 31 March 2026.
In this role you will ensure high-quality, impactful innovation delivery while positioning Elrha as a global leader in humanitarian innovation. You will be responsible for the provision of strategic technical insights in the design and delivery of focused innovation initiatives and drive the strategic development and integration of innovation methods across our work.
If you have substantial experience in innovation delivery and practice, with a focus on impact, we are keen to hear from you. We welcome applicants with development, social and humanitarian innovation experience.
Your application will need to demonstrate:
- Substantial experience in innovation delivery and practice roles, including leading the design and delivery of innovation programmes with a focus on impact at scale.
- Deep technical knowledge of innovation theory and practice, specially including the area of scaling of innovation
- Proven understanding of the humanitarian and/or development system, including the challenges and key stakeholders within the sector(s)
- Excellent representation skills, including extensive experience facilitating workshops, speaking at events/meetings, and communicating effectively in a range of formats
- Track record of published research, guidance and tools on innovation theory and practice (academic and/or grey literature)
- An interest in the humanitarian or development sectors, ideally demonstrated through academic qualifications and/or paid or voluntary work.
Experience of working with grant making processes and systems would also be an advantage.
If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we'll give you every opportunity to succeed.
We offer:
- Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required.
- As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours.
- Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; 26-day basic annual leave entitlement with incremental increase depending on length of service (plus bank holidays), opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform.
- Please read through the Information for Candidates document for further information about working at Elrha including information about Our Values, Strategy, Benefits and Salaries.
Note for applicants:
- Candidates must have the independent right to work in UK, and be resident in the UK, at the time of appointment as we are unable to support visa sponsorship for this role.
- Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. Applications without this information will not be shortlisted.
- Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.
- We reserve the right to close the advert early should we receive a very high volume of applications.
- We do not use recruitment agencies.
Closing date: 11:59am Thursday 8 May 2025
Interview date: Thursday 22 May 2025
A global organisation that finds solutions to complex humanitarian problems through research and innovation.




The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Corporate Partnerships Lead to join our Fundraising Team at our Head Office in Islington.
£60,000.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
This is an exciting opportunity for a highly experienced Corporate Partnerships Lead to join Look Ahead, a charitable housing association supporting around 4,000 people across London and the South East with various needs, including homelessness, mental health, learning disabilities, domestic abuse, and care leavers.
You will be experienced in establishing programmes, working independently and establishing corporate partnerships in charitable or non-profit organisations that do not necessarily have registered charity status.
Open to part-time and flexible working options, including freelancer options.
This is a one year fixed term contract.
What you'll do:
1. Partnership Development:
* Lead on the development of a new corporate partnerships programme for Look Ahead - researching, identifying, approaching, securing and activating a pipeline of new corporate partners
* Develop tailored proposals and partnership opportunities that align with Look Ahead's mission, vision, values and strategic objectives and meet needs of our services and people we support
* Work closely with Operations to identify corporate opportunities (e.g. to secure corporate funding for activity in a particular service, customer group or geographic location) and match and maximise potential corporate donors.
2. Partnership Management:
* Develop and implement partnership strategies that drive financial, in-kind and employee support (e.g. through challenge/community fundraising events) in support of Look Ahead's work
* Build, steward and nurture long-term, mutually beneficial relationships with key corporate stakeholders, through a stewardship approach
* Lead the management of existing corporate partnerships, ensuring clear communication, tracking of deliverables, and maintaining a positive relationship with all stakeholders.
* Build on existing relationships developed through our corporate volunteering and social value activity, developing these into longer-term, higher-value partnerships
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* A genuine interest in housing and social care and a commitment to Look Ahead's mission
* Good interpersonal skills with the ability to work well with internal and external contacts
* An excellent networker, capable of connecting with a internal and external contacts at all levels to shape, influence and negotiate partnerships.
For the full list please see our website.
What you'll bring:
Essential:
* 3 years relevant experience in a similar role with proven track record of developing successful fundraising relationships with new corporate partners or new business development.
* Demonstratable previous success in achieving targets and raising five and six figure gifts.
* Experience of liaising with and managing high level supporters or customers with a solid understanding of the principles of excellent stewardship
* An entrepreneurial, proactive and delivery-focussed approach to your work, with drive and motivation towards achieving targets.
* Creative thinker with a solution-focused approach
* Financially and IT literate with good knowledge of Microsoft Office Suite
* Demonstrable excellent communication skills - written, multimedia and face to face.
* Excellent attention to detail and good project and time management skills.
* Experience of adhering to GDPR legislation.
Desirable:
* Knowledge or experience of social value and Employee Social Governance (ESG) initiatives and how they align with the goals of housing associations is an advantage.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
The role
We are looking for a dynamic and experienced Senior Programmes Manager to lead the planning, execution, and evaluation of our international programs. This pivotal role requires a strategic thinker with extensive programme management experience and a deep commitment to our mission.
The Senior Programmes Manager will be responsible for ensuring that our programmes are effectively designed and delivered, meet the needs of the communities and animals we serve, and align with our organizational strategy and donor expectations.
Positioned within the Global Programmes Department the role will involve close collaboration across teams in both the Global Support Office and our implementing partners.
Responsibilities include: programme management, strategic planning & stakeholder engagement, budget management, monitoring & evaluation, cross-team collaboration.
Contract, location and salary
This is a full-time (34.5 hours per week), permanent role. This is a remote position with regular attendance required at SPANA's London office. Benefits include a generous company pension scheme, health care cash plan and life insurance. The salary is c.£45k per annum subject to skills and experience.
Further details and how to apply
Please review the job description for full details including a person specification. The deadline for applications is 23:59 BST on Sunday 11 May 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Supporter Engagement Officer will be a vital member of our charity team, responsible for supporting all activity across community and events fundraising.This role will focus on providing exceptional stewardship for our calendar of community and events fundraising and enhancing supporter engagement. You’ll build relationships with individual supporters, promote fundraising and donor opportunities and help deliver impactful events, all while maintaining the highest standards of stewardship and being respectful of potential sensitivities particularly when working with families who are fundraising in memory.
ABOUT US
We are a children’s charity supporting cardiac, respiratory and intensive care at Royal Brompton and its network of partner hospitals throughout London and the South East.
ABOUT YOU
Our ideal candidate will have experience of working in a fundraising or similar role. You'll have strong written and verbal communication skills to write engaging and inspiring content and messaging. An ability to empathise and communicate effectively about our work is key. If you like the sound of our role then this could your opportunity to join a children’s charity with great credibility and big ambitions as we broaden our reach and significantly increase our impact.
MAIN DUTIES AND RESPONSIBILITIES
Events Fundraising
- Assist in the planning and execution of a diverse range of fundraising events, including challenge events and community initiatives.
- Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities.
- Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration.
Community Fundraising
- Lead outreach efforts to engage new local community partners, such as (small) businesses, schools, and clubs, promoting fundraising opportunities and supporting their initiatives.
- Provide stewardship for in-memory and in-celebration fundraisers, ensuring they receive the information and support needed to maximise their fundraising potential.
- To represent the charity as and when required in schools, engagement events and cheque presentations.
Supporter Care
- Serve as the primary point of contact for community and events fundraisers, delivering outstanding stewardship that enhances their experience with the charity.
- Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.
- Manage our CRM database.
- Maintain accurate records to track communications, income, and supporter preferences, ensuring compliance with GDPR and data protection laws.
- Continuously evaluate the supporter journey, aiming to enhance retention and engagement.
Administrative and Financial Support
- Process cash and cheque donations, Gift Aid and matched funding claims, ensuring this income is processed and recorded accurately on our database.
- Adhering to fundraising budgets, tracking income, and ensuring effective expenditure management.
- Manage the distribution of supporter resources, conduct stock checks for fundraising materials and ensure an organised work environment for all fundraising assets.
- Overseeing our online shop.
Marketing and Communication
- Create engaging materials (posters, leaflets, stories etc) and social media content to inspire participation in fundraising activities.
- Produce regular newsletters and impact reports.
- Ensure fundraising and associated webpages are kept up to date.
- Collate information for the Head of Fundraising to support trust and foundation applications.
Team Collaboration
- Work collaboratively with the wider team (when required) to support in-hospital and community events as well as assisting with tasks as needed to ensure smooth charity operations.
- Support team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.
- Any other duties as required by the Head of Fundraising.
ADDITIONAL INFORMATION
Salary is £27000 - £29,000 (depending on experience) FTE per annum. The role covers 30 hours per week. A minimum of one day per week working in our charity office and the remaining hours working remotely which may be spread across 3-4 days depending on preference and will be discussed at the interview stage. Occasional evening and weekend work subject to our events calendar.
One-year fixed term contract however there is potential to increase working hours and / or extend contract length after 12 months subject to performance.
A full driving licence or the ability to travel to events and meetings within London and the South East is essential.
Applicants must be eligible to live and work in the UK to apply for this position.
The role requires successful completion of an enhanced DBS check and mandatory training including level 3 safeguarding (costs covered by charity).
Any job offer and subsequent employment is subject to satisfactory references / checks and a three-month probationary period.
The Brompton Fountain is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
PERSON SPECIFICATION
Skills
- Strong relationship management skills.
- Excellent communication skills, both verbal and written, with the ability to convey information effectively.
- Project management with a focus on meeting deadlines and managing multiple priorities.
- Analytical mindset with attention to detail, ensuring accurate record-keeping and data management.
- Excellent IT skills – proficient in the use of MS Office, Adobe and WordPress is essential.
- Knowledge of GDPR and fundraising guidelines.
- Ability to work independently and as part of a team.
- Experience of working with and managing volunteers.
Experience
- Experience of successfully delivering fundraising events.
- Experience providing excellent supporter or customer care, using effective communication to build positive relationships with supporters and stakeholders to maximise impact.
- Demonstrable experience of promoting events to secure support and encourage participation.
- Familiarity with digital fundraising platforms, CRM systems and handling of personal data.
STAFF BENEFITS
- Flexible working hours to balance home / work life
- Time off in lieu for evening and weekend work
- Home office set up including phone, laptop and printer.
- Pension scheme.
- Training and development with career progression opportunities.
- Reasonable expenses paid for offsite meetings and activities
- Annual Leave: 20 days holiday per year plus 8 bank holidays. This is on a pro rata basis.
- Blue Light Card: enjoy discounts both online and in store across various outlets.
How To Apply
Apply online with covering letter highlighting your achievements, relevant experience and why your application should be considered.
We will only contact those applicants who have been successful for interview selection at which point you will berequired to provide details of two referees.
Early application is encouraged as we will review applications throughout the advertising period and reserve theright to close the advert early.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for corporate fundraising, then we’re keen to hear from you.
We have 600 volunteers supporting unrepresented litigants in the civil and family courts in England and Wales, helping over 50,000 times last year. At a time when legal support is increasingly limited, we have a vision that no one should have to go to court alone. To make this vision a reality we have a focused fundraising strategy to ensure the charity has the resources it needs and our corporate partnerships are key.
We’re looking for a Corporate Partnerships Manager (Maternity Cover) to join our team, to steward existing partnerships and grow new connections, especially with those in the legal sector. As well as running our Guardians’ network, you’ll arrange key supporter events and develop bespoke partnerships.
It’s a busy role and you’ll be supported by an assistant and a close working fundraising team. You’ll also be able to build on the firm foundations we already have in place.
We’re open to applications from experienced corporate fundraisers, as well as corporate fundraisers ready to step up into managing the corporate income streams.
Interviews will be held on the 14th May 2025
The client requests no contact from agencies or media sales.
This role is a new post within our Fundraising and Communications team and an exciting opportunity to shape a growing area of our work. The successful candidate will have some experience of working on a range of events, ideally challenge and sports fundraising, including tasks such as participant recruitment, tracking income, contributing to supporter journeys and assisting with event day activities.
Doctors of the World UK (DoTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, 6,000 volunteers and 5,000 employees. We deliver both emergency and planned medical support, staying to support people in need of healthcare for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.
In the UK, we deliver our own domestic programme supporting people excluded from healthcare in the UK, including people seeking asylum and those who are homeless. Across our network we have projects ongoing in countries ranging from emergency responses in Gaza and Ukraine through to development work in Sierra Leone and Myanmar.
This role plays a part in our fundraising and communications team helping us to meet our fundraising targets and drive growth in both our responsive and strategic communications.
Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.
Benefits
28 days annual leave plus bank holidays
Additional leave days, on top of the 28 days per calendar year:
o Birthday leave
o Religious leave
o 2 days for volunteering
o 1 day for moving house/relocating
- Pension
- Cycle to work scheme
- Flexible working: operating on a 35hr working week
- Registered as a London living wage employer
- Eye tests and subsidised glasses/contact lens
- Blue light card
- Breastfeeding arrangements
Application deadline Sunday 25th May 2300hrs.
Interviews week commencing Monday 9th June
Applications should include CV and cover letter (mandatory).
We work tirelessly to empower excluded people to access healthcare.

The client requests no contact from agencies or media sales.
Join Our Team!
The National Federation of Young Farmers' Clubs (NFYFC) is seeking a dynamic and experienced Fundraising Manager to develop and implement strategies for securing funding from trusts, grant-making bodies, and corporate partners. This role is crucial in ensuring NFYFC’s financial sustainability and growth, collaborating with team members and engaging with our vibrant community of young farmers.
The client requests no contact from agencies or media sales.
Salary: The annual salary for this position is a competitive £55,000, offered as a spot salary
Location: London Old Street (with flexible hybrid working options)
Contract: Permanent
Hours: Full time 37.5 per week – we are also open to flexible/part time applicants
Closing date: Wednesday the 7th of May at 11:30pm
Please note that interviews will be taking place on Wednesday 21st of May. This will consist of a formal interview followed by a stakeholder panel interview on the same day.
Do you have a deep understanding of high-value fundraising and a proven track record in leading and motivating multi-disciplinary teams? Are you skilled at identifying and presenting funding opportunities, while building strong relationships to drive success? If so, we invite you to apply for the newly created role of High Value Operations & Stewardship Lead. Join us in Shelter’s Fight for Home and help shape and lead our fundraising strategy!
About the role
This is a brand-new role at Shelter, which will give the post-holder the opportunity to head up a new function which is key to support our bold ambitions to grow high value income and provide best in class donor stewardship and experience. You will have the opportunity to shape our High Value Partnerships Operations and Stewardship function, making it your own. It is a very exciting time to be joining us as we launch our new four-year strategic plan.
In this vital cross collaborative High Value Partnerships position, the role will involve leading and developing our team of subject matter experts in Prospect Research and Development, Fundraising Information and Cases for Support and High Value Events. You will be ensuring all three streams are working in a collaborative, supportive and dynamic manner, underpinning high value income growth and first-class supporter experience.
Furthermore, you will champion and embed best practice in high value fundraising operations, working to develop processes and systems that support fundraising and ensure that fundraisers are equipped with the tools and assets they need to be able to fundraise efficiently and effectively through every step of the donor journey. You will also oversee the implementation and development of a high value fundraising information and stewardship strategy and will ensure the effective translation of organisational plans and work into creative support approaches and communications. You will play a key role in developing and delivering our high value supporter experience, ensuring our donors understand the impact of their donation and feel inspired to donate again.
About you
We’re looking for a dynamic and experienced individual who has a strong understanding of high-value fundraising and a proven track record of leading and motivating multi-disciplinary teams, ideally within a fundraising operations environment. You will need to have the ability to identify fundraising opportunities within complex strategic plans and be able to effectively shape these into compelling presentations for potential funders to drive income.
Being a natural relationship-builder, you will excel at collaborating and influencing teams both within and outside of fundraising to drive success and achieve shared goals.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The newly formed High Value Operations & Stewardship team will sit in the High Value Partnerships (HVP) sub-directorate which is part of Shelter’s Income Generation directorate. It’s an award-winning team that is responsible for all areas of high value income generation across philanthropy, trusts and foundations, statutory funders, corporate partners and legacies to power Shelter’s fight for home.
Shelter’s High Value Partnerships (HVP) team is an energetic group of around 50 talented professionals who collectively raise over £30 million each year through voluntary and statutory income. By harnessing the support, networks, influence, and expertise of our supporters, the team plays a crucial role in powering our mission to fight for home.
As our portfolio of high-value funders continues to grow—and with ambitious targets ahead—we’re building a dedicated operations function to act as the central hub for knowledge, insight, and coordination within HVP. This new function will lead enabling projects and drive collaboration across Shelter, ensuring our fundraisers have everything they need to secure transformational support.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We work together to achieve our shared purpose
- We enable decision making
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you a highly experienced, driven and proactive finance & operations professional? Are you passionate about creativity and social impact? Would you like to join a multi-award-winning charity at a time of exceptional growth and impact? We would love to hear from you.
Create has just entered Year Five of its ambitious seven-year strategy to double its reach/impact by the charity’s 25th anniversary in 2028. As the charity progresses into this critical phase of development, we have been awarded a major (£320k) grant to support capacity building. This will enable the further implementation of Salesforce as the charity’s CRM, focusing on the project management and finance functions of operation, transforming efficiency and reducing administrative strain. This will be achieved by creating the position of Technical Project Lead to project manage and oversee implementation of Salesforce; increasing capacity in the finance team by appointing a Finance Manager; and implementing new cloud-based financial accounting software to work alongside Salesforce. This is an incredibly exciting time to join the charity and make your mark.
The Director of Finance & Operations will direct, administer and coordinate the financial, governance, HR, IT and operational activities of the charity in accordance with company policies and the Strategic Plan established by the Chief Executive (CE) and the Board of Trustees, and to assure the quality, effectiveness and efficiency of the planning, delivery and reporting of these activities.
Salary: £46,000-£51,000 per annum depending on experience.
How to apply
Download the application pack from our website which includes a full job description and person specification.
The deadline for applications is 9am on Wednesday 7 May 2025.
1st Interviews: Thursday 15 May at Create’s offices
2nd Interviews: Tuesday 20 May at Create’s offices
To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.
Completed application forms should be returned to Create with the job title in the subject field).
Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.
No agencies / consultancies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Brain tumours kill more children and adults under the age of 40 than any other cancer, yet historically just 1% of the national spend on cancer research has been allocated to this devastating disease. Brain Tumour Research is determined to change this.
Their vision is to find a cure for all types of brain tumours. To achieve their mission, they are looking for a Community Fundraiser who will proactively engage with supporters, community groups and volunteers across the West Midlands to join their team of 12 Community Fundraisers across the UK.
The Community Fundraiser (West Midlands) is responsible for providing support and guidance to fundraisers within their communities to achieve their ambitions and ultimately raise vital funds for Brain Tumour Research. This is achieved through a wide variety of activities such as helping supporters to make the most of their own fundraising, engaging participants with externally organised events such as the Great Birmingham Run, and encouraging communities to get involved in events organised by Brain Tumour Research such as Wear a Hat Day and Walk for Hope. The Community Fundraiser will be the face of Brain Tumour Research in the area, providing excellent stewardship to existing supporters, and building great relationships with new supporters.
This post has been vacant since Autumn, and as such needs a fundraiser with confidence and capability in fundraising to join the team, provide donor love to the loyal supporters in the area, and approach developing the areas potential with energy and enthusiasm. If you have fundraising experience and are keen to join a charity with ambition and an amazing supporter base, then this could be the role for you.
Please note the successful candidate will need to live within the region (Warwickshire, Staffordshire, Herefordshire, Worcestershire, Shropshire and Gloucestershire), have access to a car and be willing to travel around their region. If you are not currently based in this area, please clarify if you have plans to relocate.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please follow instructions in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call.
As this role has been vacant for some time, we are running rolling interview to see suitable candidates as they apply. Interviews will be kept to one stage, and organised to suit the candidate, where possible. Don’t delay – apply today!