Graduate Programme Jobs

This is a very hands-on role in our small team, supporting the Finance Manager and Finance Director and working alongside our diverse teams to make sure our finances are well managed and helping us to deliver our charitable objectives. We are looking for someone who has excellent attention to detail, honesty and integrity, an interest in learning more about our work and some knowledge or experience of working in accounts. This is a rewarding role in a fast paced, creative environment for a self-motivated individual who understands the need for rigour and accountability in their work and wants to contribute to the success of NYT.

The Finance Assistant will support the Finance Manager to provide an accurate and efficient accounting service for NYT. This role will lead on our day-to-day financial processing including managing the purchase ledger, posting bank transactions and carrying out reconciliations. The role will also support the Finance Manager in the preparation of monthly management accounts, ad hoc reporting and year end accounts. 

Our building at Holloway Road was redeveloped in 2021 and now includes a theatre for our own and external productions, studios for our growing programme of courses and activities for young people and rehearsal facilities which are hired out to professional companies. We also deliver training, productions and activities around the UK and beyond.

Key Responsibilities

Purchase Ledger
• Responsible for maintaining the purchase ledger - recording accounting entries in Sage 50 and tracking that approvals are recorded in line with NYT policy.
• Prepare weekly supplier BACS payment runs for approval and issue remittance advice.
• Monthly reconciliation of company pleo accounts and tracking coding and approvals.
• Post invoice and direct debit payments from the bank to ensure they are up to date and correct.
• Reconciliation of supplier statements to amounts on Sage.
• Respond to supplier and budget holder queries as required.

Income and Sales ledger
• Circulate bank receipt information to budget holders promptly and confirm coding.
• Work with the Communications team to respond to and resolve financial queries and issues on our membership programmes.
• Ensure ticket sales for NYT performances are recorded correctly in the finance system.
• Prepare sales invoices as instructed and record bank receipts. 
• Work closely with the hires team on invoicing and receipts.
• Prepare regular aged debtors reports and carry out credit control as required.

Accounting and reporting 
• Prompt reconciliation of all bank accounts.
• Ensure any cash is reconciled to sales records and banked promptly.
• Managing cash floats or temporary pleo cards and accounting for expenses.
• Assist in the reporting and financial information to support grant claims and reporting requirements as required.
• Assist in the preparation of monthly management accounts and month end reporting as directed by the Finance Manager.
• Assist in preparation for annual audit and resolving audit queries related to your work.
• Undertake ad-hoc analysis of expenditure as directed by the Finance Manager or Finance Director or by other members of the Senior Management Team.

In 2017, we pioneered the UK's first interest-free loan programme specifically designed for refugees, offering a dignified and independent pathway to integration. This programme supports individuals by funding essential costs such as UK training, licensing, exams, certifications, housing, and family reunification. Our mission is to empower people to rebuild their lives and thrive in a safe environment.

Since 2017 we've lent over £2.5million with a repayment rate of over 98%. 

Now we're on a mission to scale our impactful loan programme, and we're looking for an exceptional Financial Administrator to be part of our journey.

• Are you detail-oriented and passionate about numbers?
• Do you love helping people and making a difference?
• Enjoy picking up the phone and talking to people?
• Want to work remotely in a small, dynamic team with a big impact?

About the Role:
As our Finance Administrator, you'll play a key role in managing loan applications and ensuring smooth financial processes. This full or part-time, flexible position allows for remote work, with very occasional meetings in London.

Key Responsibilities:

• Overseeing the full loan lifecycle, from initial application to repayment.
• Maintaining accurate records in our CRM and lending software.
• Providing clear communication and support to clients throughout the loan process.
• Collaborating across the team and with our partners, Moneyline, to ensure a seamless client journey.
• Keeping databases up to date and ensuring all documentation is organised.

What We're Looking For:

• Significant administration experience, ideally in finance or loan administration.
• Exceptional attention to detail, strong numeracy, and excellent communication skills.
• Proficiency in Microsoft Office; experience with Salesforce and HES programs is a plus.
• Self-motivated, highly organised, and capable of managing multiple tasks independently.

Why Join RefuAid?
Work in a supportive, inclusive environment where your efforts will have a tangible impact on the lives of refugees. We offer a flexible working schedule and the opportunity to contribute meaningfully to a cause you can be proud of.

We are looking for an enthusiastic, organised, proactive individual who has a successful record in project, programme and operations support and who is looking to take on a new, exciting challenge that will make a real difference to the community.

This is a full and varied role – no two days will be the same! We can offer:

• The opportunity to be fully involved in meaningful work, to make a difference and see the positive impact of your work

• An experienced team who will support you to deliver on your goals, and to grow personally and professionally

• The platform to manage and deliver on your own workload

• A role that allows you to take the initiative, to innovate and to be involved with multiple stakeholders across the business 

• Fulfilling and rewarding work that contributes to society, sustainability initiatives and environmental challenges

ABOUT BAKER STREET QUARTER PARTNERSHIP

We are the Business Improvement District (BID) for the Baker Street area of Marylebone – a not-for-profit organisation making a real difference to this vibrant, diverse and dynamic part of central London.  Our innovative and compelling work is far reaching, from nurturing and connecting the community, to promoting the area’s vitality and ensuring it is resilient, safe and clean. Established 11 years ago, we have recently set out a new exciting and ambitious business plan focused on facilitating social and environmental impact, with wellbeing at its core. This is a unique opportunity to work within a team who are committed to contributing to the broader community and driving positive change. 

Our team is small but highly innovative and ambitious with a proven track record of making real improvements to the area for business and for all.  You will be joining the Partnership at an exciting time as we recently extended our area of benefit. 

We are delighted to have been recognised as a Great Places to Work certified company!

“100% of employees at Baker Street Quarter Partnership say it is a great place to work*, compared to 54% of employees at a typical UK based company”

Job Outline:

To provide project support to a number of programmes including:

• Operations – Initiatives to ensure our area is maintained as a clean, safe, well-managed and resilient through dedicated street management, effective communications and facilitated local networks

• Sustainability - Promoting social and environmental impact and wellbeing while supporting the delivery of businesses’ sustainability and ESG objectives

• Smarter Giving - our initiative facilitating relationships between our member businesses and local charities and community groups

JOB RESPONSIBILITIES:

Operations Support

• Research and collate area information including crime statistics, planned street works, planned events and protests, planning and licensing

• Maintain Street Team rotas onto team calendar 

• Assistance with the day-to-day oversight of the Street Team 

• Update and send weekly Security and Operations mailer 

• Update weekly Street Works 

• Manage our range of Operations communication and intelligence sharing platforms and closed WhatsApp groups

• Actively assessing the quality and look/feel of our footprint area to report to Operations Manager

• Administrative assistance with Operational contract management 

• Manage Health and Safety/Risk Assessments/RAMS for outdoor markets and events 

• Administrative assistance for Operations linked events (Security Networking, Intelligence sharing meetings etc.)

• Manage and book all member training 

• Assisting with keeping Operations section of BakerStreetQ website up to date 

Smarter Giving Support

• Support the Community Impact Manager on collection drives/Christmas appeal

• Research related to local need and Church Street Ward (our focus for Smarter Giving)

• Attend member volunteering sessions to welcome volunteers and ensure smooth running

• Assist with arrangement of member volunteering

• Organise annual Christmas raffle

• Draft weekly volunteering and skill sharing opportunity update 

• Draft articles on successful Smarter Giving initiatives

• Organise Meet the Charity events

Sustainability and Placemaking Programmes Support

• Research and administrative support related to sustainability, accessibility and Placemaking projects

• Drafting and updating communication and content

• Liaison with businesses, the Council and other stakeholders

• Initiate, promote and manage internal sustainability initiatives

• Assist with Smarter Recycling contract management

• Manage customer care calls to Smarter Recycling users (biannually)

General

• Support with the collation of performance/KPI data  for quarterly, annual and ad hoc reports

• Minute Sustainability Steering Group and Streets and Spaces Steering Group,  following up to ensure actions are completed

• Research related to local events and activities

• Staff pop-up member information stalls

• Financial administration related to Operations and Smarter Giving 

• Contract administration and support 

• Manage generic email boxes including  training@ and info@ responding in a timely fashion 

• Support and provide cover during holidays and absences for the Executive Assistant and Marketing & Events Coordinator including office and phone cover, office supplies and welcoming guests 

• Always acting as an ambassador for BakerStreetQ. 

• Back-up Fire Marshall and First Aider for the office (full training provided). 

• Opportunity to train as Mental Health First Aider

It is expected that the Project Assistant will provide cover for and stand-in as necessary for the Marketing and Events Coordinator and the Team Assistant, and has familiarity of their job functions to enable such coverage to be provided.

• To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required

PERSON SPECIFICATION

Required skills

• Excellent communication skills (both written and verbal)

• Exceptional personal planning and organisational skills

• Adept at independent working taking accountability for own workload and timely deliverables of work

• Excellent attention to detail

• Strong planning and time management/multi-tasking skills, with the ability to take the initiative and work independently with little supervision, yet maintaining regular communication within the team

• A flexible approach, professional outlook and positive attitude is essential 

• Ability to compile and accurately record information

• Intermediate skills in Word, Excel and PowerPoint and experience of using contact databases (in particular input, retrieval of data and the ability to use database) 

• Ability to work to tight deadlines whilst caring to ensure a high standard of work quality

• Ability to work effectively in a team environment with a “can-do”, willing, collegiate approach 

• Flexibility to adapt effectively to change

• Exceptional eye for detail and data accuracy

• Ability to liaise and build a rapport via telephone, in person and in written correspondence with senior business representatives and a variety of professionals and voluntary groups 

• Flexibility to work occasional evenings and out of core hours to attend events 

Required Experience

• Previous work experience in an operational support or project support role likely to have been gained over a minimum of 12 months

• A passion/drive to contribute in a community focused, social impact role 

• An interest in the urban environment and an organisation involved in sustainability initiatives, area promotion and placemaking projects

Our Benefits:

• Private health insurance via BUPA for employee only from day one

• Pension – Employee 5% and Employer 6% 

• 25 days Annual Leave plus bank holidays and additional gifted holiday over Christmas

• Season ticket loans

• Cycle to Work scheme 

• Salary sacrifice TechScheme – limit £2000

• Wellbeing sessions

• Opportunities and Support to volunteer

TIMESCALE:

Closing date for applications 29th November 2024.

Application by cover letter and CV.

About Global Health 50/50: 

Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change. 

At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change. 

While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice. 

Role Summary 

The Operations Executive will join a small but rapidly growing team working at GH50/50. Within this role, and in close collaboration with the Head of Operations you will ensure high quality administrative support across GH50/50, setting the entire team up for success. This is a crucial role that will ensure that things run effectively and efficiently in support of our mission.

This is a brand-new role for GH50/50; therefore we are looking for a bright, self-starter who can work with the Head of Operations to shape the role; providing recommendations to the organisation on administrative processes and own their projects from conception to delivery.

You will play a pivotal role in supporting the charity's administrative and strategic initiatives as we enter a new phase of growth. We foresee that the successful candidate will enjoy variety, will be highly organised and will have a can-do attitude. 

Job Responsibilities: 

• Support the Head of Operations in the smooth and efficient running of the GH50/50 office.

• Organise the Co-CEOs calendars, including scheduling meetings and appointments.

• Support the Head of Operations to prepare and manage correspondence, reports, and documents as required. 

• Alongside the Head of Operations, maintain effective office management and administrative procedures. 

• Manage and triage the organisational email accounts.

• Ensure compliance with data protection and ethics legislation, including being up to date with GDPR requirements (training can be provided). 

• Coordinate support to the team on basic financial management tasks, including expense claims and other reporting. 

• Arrange and coordinate internal and external meetings, including managing calendars, conference call logistics, venue booking and wider meeting preparation tasks, preparing agendas, and minute-taking/dissemination of actions.

• Attendance at internal meetings across all work streams where necessary, to increase information sharing and keep a sense of organisations objectives 

• Coordinate the distribution of board and trustee and advisory group(s) meeting materials and invites. 

• Support the Head of Operations to improve the ease of filing documents through our current systems.

• Own the planning and organising of certain events, including launches, roundtables and conferences. This will include event management and travel booking, when required.

• Flexibility to take on additional administrative tasks as and when needed in support of the charity.

Skills and Qualifications: 

• A keen self-starter, who is passionate about the GH50/50 mission and where they can have impact.

• Experience in working with or for academic institutes for research organisations would be beneficial but not essential, as would experience working with a remote team with globally based stakeholders 

• Excellent organisational and time management skills. 

• Strong communication skills, written and verbal, with high emotional intelligence. 

• Proficient in Microsoft Office Suite. Familiarity with HR and financial management systems would also be beneficial. 

• Excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.

• Ability to handle confidential information with discretion. 

• Knowledge and understanding of the charity sector would be beneficial.

All Staff are required to: 

• Demonstrate commitment to GH50/50’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity. 

• Ensure that they have read and understood all mandatory policies and procedures. 

• Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity. 

• Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements. 

• Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity. 

• Undertake training as required. 

• Attend staff and team meetings as required. 

• Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors. 

• To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge. 

• Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities. 

Our generous staff benefits include:  

• 28 days annual leave (pro rata for p/t), plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period. 

• Flexible working arrangements with at least 1-2 days per week in the Cambridge office 

• 5% employer pension contribution 

• Employee Assistance Programme (EAP) via Health Assured

• Professional Development and Training 

We are recruiting a Data and IT Assistant apprentice to capture and measure the impact of PAPYRUS’ services and provide IT support to our team. 

What you will do: 
• Support the Data Manager to capture, cleanse and present data on PAPYRUS’ activities. 
• Provide first line IT support to colleagues and liaise with our third party IT provider where necessary. 
• Assist with the setup of equipment for new starters and keeping a log of PAPYRUS issued equipment. 
• Manage PAPYRUS CRM systems to maintain data accuracy and ensure good data capture and management practices are followed. 
• Prepare and share impact reports with the team. 
• Support the wider team with any GDPR or Data Protection queries. 

To be successful in this role you will have: 
• English and Maths GCSE or equivalent grade C or above
• Previous experience providing dedicated administration support. 
• Ability to deal with sensitive information with discretion and to maintain confidentiality
• Experience of working effectively within a team environment and assisting colleagues 
• Excellent verbal and written communication skills including the ability to write reports. 
• Competent user of Microsoft 365 systems. 

Please visit the careers site for the full job description and person specification for the 
role. 

The apprenticeship programme is due to start in February 2025, provided by Apprentify - an industry-led apprenticeship provider. The successful candidate will learn and work on the job at PAPYRUS whilst receiving 20% off the job training from industry experts, which will be led through virtual classrooms. This course currently has a 100% pass rate.

The qualification will include:• Data Technician Level 3 

Salary: £24,404 per annum (SCP 4) progressing by increments to £25,183 per annum (SCP 6) 

Hours: 36 hours per week 

Location: Warrington 

Contract: 13-month fixed term contract with a view to be permanent after completion of apprenticeship

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details. 

Closing date: 8th December 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible. 

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. 

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

North Somerset Wellbeing College Tutors

Location: 4 Boulevard, Weston- Super-Mare (with travel to other locations across North Somerset)

• Opportunity 1

Hours: 25 hours

Contract: Permanent

• Opportunity 2

Hours: 25 hours

Contract: 1 Year Fixed Term

• Opportunity 3

Hours: 18.5 hours

Contract: Permanent

Please indicate in your personal statement, which of the roles you are interested in.

Second Step is a leading mental health charity in the South West offering housing, support and hope to people with mental health and other support needs.  Our vision is that we believe in a world where everyone affected by their mental health can create a positive future.  We promote mental health and wellbeing by supporting people and communities to build brighter futures.

About the Service

North Somerset Wellbeing provides free psychoeducational workshops, courses and group activities which are available to adults living in North Somerset. These are run online and at community venues across the county. The sessions are designed to explore, improve and maintain mental health and wellbeing. In addition, brief 1:1 support can be offered to those requiring signposting to other appropriate services.

About the Role

• Are you caring, compassionate and non-judgemental?
• Do you want to help people to learn skills to support their wellbeing and recovery?
• Do you have experience delivering wellbeing groups, workshops and courses?

We have 3 exciting opportunities to join our small, friendly team.  As a Wellbeing Tutor, you will work in a psychologically and trauma informed way, be values led and looking to grow both personally and professionally.

Full details of this exciting opportunity can be found in the role profile. 

About You

• You’ll need to be a good communicator, who is creative and able to make learning accessible for all service users.
• As well as planning and delivering a range of wellbeing activities, workshops and psychoeducational courses, we are looking for someone who embraces service user involvement and coproduction work to ensure that the service provision remains meaningful and relevant to those using it.
• The successful candidate will work collaboratively with clients / carers, the team and other agencies to manage risk where needed, including making safeguarding referrals if required. 
• In addition, you will assist with the recruitment and supervision of a small team of volunteers who support the service.
• You will have good organisational skills, be IT proficient and have clear record-keeping skills.

We welcome applications from Experts by Experience as well as underrepresented groups.

Second Step offers an excellent annual leave package, support from our Employee Assistance Programme if you need it, and a comprehensive induction programme with on-going training opportunities.

Closing date: Friday 6th December 2024

Interview date: TBC

Over the last few years, NHYC has grown to a team of over 70 staff.  This role will add capacity to our current Admin Team, supporting the organisation with increased demand around finance, admin and resources. You will work as part of a small, yet critical team to ensure the organisation and our services run smoothly.  You should be well organised, a great communicator, and experienced in or willing to learn financial procedures.
This is an entry-level role. You do not need significant prior experience. We are looking for someone open to learning new skills, passionate about our mission, and willing to get stuck in to support the wider team.
The role is based at our day centre in Camden.
 

• Salary £27,144 – £29,952
• Deadline: 9am, Friday 29th November 2024
  *Please note that we may close earlier if there are a high number of applications

As a Family Separation Mentor, you will be providing emotional support and guidance to dads who are going through family separation, navigating child-arrangements within the family court system and need support with their mental well-being; especially those who may be experiencing suicidal ideation.

You will manage a caseload of clients and offer guidance with goal setting, communication skills, understanding their situation, planning child arrangements and preparing for family court proceedings, as well as building a positive co-parenting relationship.

Specific Duties and Responsibilities:

- Support a caseload of clients via regular phone conversations/teams calls offering appropriate guidance, building professional relationships and answering their queries. This may occasionally be face to face support*

- Answering inbound calls on the mentoring helpline to register and support new clients.

- Support clients with their mental wellbeing, through the use of, but not limited to, WEMWBS, Suicide Risk Assessments and Safety Plans.

- Being able to promote and signpost to other departments within Dads Unlimited to ensure our clients receive the support they require.

- Signposting and liaising with external organisations where appropriate, such as; Social Services, Mental Health Services, Police, Local Authority and Cafcass.

- Help promote and facilitate our Co-Parenting Workshop and Court Ready Workshop to our clients.

- General administration relating to client cases.

*Dependant on client location and operational feasibility.

No job description can cover every issue which may arise within the post at various times and the postholder is expected to carry out other du-es from -me to -me that are broadly consistent with those in this job description

Are you a budding marketeer with a keen interest in mindfulness? Do you want to work in a compassionate environment where your contributions directly support people living with chronic pain, stress, and illness? If this sounds like you, we’d love to hear from you!

Breathworks is a global charity based in Manchester, offering mindfulness-based tools to help people lead more fulfilling lives. We're looking for a Marketing Coordinator to join our small, close-knit team, where your work will make a meaningful difference.

WHY WORK WITH US?

At Breathworks, we offer a unique opportunity to grow, learn, and make a tangible impact. In a smaller, close-knit team like ours, you’ll have the chance to be involved in a wide range of projects and take on more responsibility than you might in larger organisations. This means you’ll develop your skills quickly and see the real impact of your work in supporting people living with pain, stress, and illness.

If you’re passionate about conscious marketing and using your skills to make a meaningful difference, this is the role for you. You’ll gain broad experience across marketing and communications, from strategy to execution, all while being part of a supportive, compassionate environment that values personal and professional growth.

ABOUT THE ROLE

As Marketing Coordinator, you’ll work closely with our Head of Marketing, Shannon Phillips, to bring the Breathworks story to life. From creating engaging content for social media to designing marketing materials and coordinating our free Community of Practice, you’ll play a vital role in helping us reach more people in need.

In this varied role, your key responsibilities will include:

• Content Creation: Crafting visuals, videos, and marketing materials that resonate with our audience.
• Community Development: Engaging with our online mindfulness community and boosting participation in our events.
• Social Media Management: Driving our presence across platforms like Instagram, Facebook, and LinkedIn.
• Website & SEO: Writing blogs and ensuring our online content remains up-to-date and SEO-friendly.
• Email Marketing: Supporting our monthly newsletters and maintaining segmented mailing lists.

You’ll also have the chance to collaborate on fundraising campaigns, event promotion, and even represent Breathworks at conferences.

WHO WE'D LOVE TO JOIN US

This role is ideal for someone starting out in their marketing career, looking for meaningful and rewarding work. An interest in mindfulness is essential - but you don't need to be an expert meditator (is there even such a thing?) Download our full Role Description here to see if this role is for you. 

WHAT WE OFFER

At Breathworks, we believe in nurturing our team members, both personally and professionally. In addition to a salary of £24,824 FTE (pro-rated to £19,858.50 for 30 hours), we offer:

• Generous annual leave (7.6 weeks)
• Flexible working arrangements
• Free access to selected Breathworks mindfulness events
• Opportunities for training and professional development
• A supportive, compassionate team environment

APPLY NOW

If this role excites you, we’d love to hear from you. Please see our full Role Description with details on how to apply.

Closing Date: 9am, Monday 2nd December 2024

We look forward to receiving your application!

The Breathworks Team 

We have an exciting opportunity for a Service Delivery Assistant to directly support one of our Caseworkers by providing administrative support and assistance, working 15 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

Due to the requirements of the role, you will be required to work from the Southampton office for all shifts.

As a Service Delivery Assistant you will:

• Assist the caseworker in answering the telephone and contacting clients as required
• Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards
• Assist the caseworker with navigation around the building, including greeting outside the entrance and escorting to desk.
• Communicate with victim's in a written format, including text, email and letter under the guidance of the caseworker.

You will need:

• Effective verbal/written communication and numerical skills.
• Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent record keeping skills with a focus on quality and accuracy.
• Experience of working in a client focused service area or setting.
• Understanding and knowledge of equal opportunities and diversity

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We are seeking someone with great administrative and people skills to join our friendly team to support our Administration and Supporter Relations functions while being the welcoming face of Yeldall Manor. This is a fantastic opportunity for someone with excellent attention to detail and a passion for helping others to join a Christian organisation dedicated to supporting men in their recovery.

As the Administration Assistant and Receptionist, you will provide crucial administrative support for matters relating to supporters and their donations, helping to ensure smooth communication and effective fundraising efforts. Your responsibilities will include managing supporter records, processing donations, and providing general administrative assistance to the Administration and Supporter Relations Manager. As the first point of contact for visitors, callers, and residents, you'll warmly welcome guests and help direct enquiries as needed, and handle reception duties with professionalism. This involves managing the reception desk, including liaising with volunteers who assist with that function, accessing calendars, sending emails, and performing other basic administrative tasks to keep the front office running smoothly.

Yeldall Manor is a Christian organisation, and this role requires a committed Christian faith to meet the occupational requirements (in accordance with Schedule 9 of the Equality Act 2010). We ask all staff to engage with and support our residents in their recovery journey, offering encouragement in both practical and spiritual matters.

This is a full-time, permanent position (40 hours per week). We may consider part-time applicants (i.e. 4 days a week) for the right candidate. You will work as part of a small, friendly team within the Finance & Fund-Raising office, located in a beautiful rural setting. Lunch is provided daily with staff and residents.

If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a cover letter explaining your suitability for the role as outlined in the job description.

Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, so the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.

We look forward to hearing from you!

As an IDVA, you will be able to effectively work with men experiencing domestic abuse, and supporting them to increase their safety and reduce harm. You will be providing high-quality, front-line service to prioritise risk, primarily focusing on males aged 18+.

You will initiate, develop, maintain and monitor multi-agency links through attending meetings such as MARAC and DA (Domestic Abuse) Forums to keep safety central to all services for men suffering/have suffered domestic abuse. You will specialise and be a leading practitioner for Male victims of domestic abuse; providing advice, guidance and single point of contact for male victims. Be willing to co-facilitate workshops across the service to ensure all clients are given the relevant advice in a timely manner.

You will be confident in your DVPO, DAPO, Occupational, restraining and Non-Molestation order knowledge. Be competent in completing the following forms-  DASH (Domestic abuse, Stalking and ‘honour’ based abuse), UPOA (Understanding Picture of abuse), UPOAP (Understanding Picture of a Perpetrator) and safety plans.

Focus on and prioritise high, medium and low risk cases and provide a pro-active, short to medium term crisis intervention service, through individual safety planning, advocacy, emotional and practical support. Work with victims of domestic abuse to assist them in accessing services to keep them and their children safe.

Understand the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Children’s Board. Providing advocacy, emotional and practical support and information to victims including exploration of legal and civil options, housing, health and finance.

Support clients through the family and/or criminal justice system.

Maintain accurate and confidential case management records and contribute to monitoring information for the service including producing statistics, as required.

Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work. Remain up-to-date and comply with organisational procedures, policies and professional codes of conduct - uphold standards of best practice.

Who we're looking for

We are seeking a proactive, adaptable, and creative individual with a detailed understanding and experience of working within youth-based community and faith groups across the UK. The ideal candidate will have outstanding verbal and written communication skills, experience in stakeholder engagement, and the ability to work both autonomously and as part of a team.

You will have experience in developing and delivering training, a strong understanding of IT applications (especially MS Word, Excel, and PowerPoint), and a proven track record of driving projects to achieve agreed outcomes. You should be highly organized, self-motivated, and possess excellent networking skills.

Main role & responsibilities

In this role, you will be an active member of our programmes team and will work across our portfolio of programmes. You will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. You will recruit suitable delegates to workshops, working closely with a range of organisations and families.

You will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements. 

We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented  backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.

Department: Commercial & Events
Contract type: 12 months Fixed Term Contract
Salary: £42,500 – £45,000 per annum
Location: Home Based (UK wide travel as required)
Reports To: Head of Commercial Events

The NFCC is a charity and membership organisation, representing all Fire and Rescue Services across the UK. We are the professional voice of fire and rescue services.

The NFCC is seeking to grow and diversify its income so we can be more sustainable into the future, better equipped to deliver against our charitable objects.

To support this mission, we are seeking an experienced Business Development Manager to help drive our new commercial strategy and increase our income from business and commercial activity.

The successful candidate will be a dynamic, forward thinking, team player with a ‘can do’ attitude and a real passion to deliver as part of an expanding team with ambitious growth plans.

You will have significant experience in business development and / or income generation with a proven track record of generating income and meeting targets with strong commercial awareness.

You will have excellent communication and engagement skills, with the ability to work with a wide range of senior stakeholders including members, potential members, Charity Trustees, commercial suppliers and more widely.

You will be confident in managing, inspiring and engaging with both external and internal stakeholders and be a flexible and committed team player.

Main Role Responsibilities

To work with the Head of Commercial and Events on the development of the commercial strategy with the support of Trustees, the senior leadership team, members and other staff and stakeholders as necessary

To be responsible for identifying and delivering key income streams, as outlined in the commercial strategy to meet agreed financial targets and KPIs.

To manage existing and develop new relationships with customers to ensure customer satisfactions whilst achieving and maximising income opportunities.

Measure and evaluate the success of the commercial strategy business development and income generation workstreams.

To represent the NFCC to corporate audiences and at corporate events, delivering pitches and presentations. 

To continually be researching new business opportunities for specific target markets. 

To develop new corporate partnerships through relationship building.

To be responsible for the account management of appropriate partnerships and provide the highest level of relationship management.

Preparation of reports, briefing papers and other information on various matters, when required.to the senior management team and Trustees including liaison with senior members and officers across the National Fire Chiefs Council, other relevant staff across Fire and Rescue Services.

Act as liaison and first point of contact for commercial enquiries into the NFCC and dealing with them as appropriate. Enquiries may be from within the organisation, other fire and rescue services or elsewhere. 

To create and assist in the drafting of timely and well-informed reports, business cases and provide advice regarding commercial developments.

Develop an effective network with Fire and Rescue Service sector groups and other internal and external stakeholders. 

Establish and maintain management processes and systems that provide for clear and understandable management information.

If this sounds like the kind of opportunity that you would be interested in; please have a look at the Job Description and apply. 

How to apply:

Please complete the application form linked from the ‘apply now’ button. CV’s will NOT be accepted for this position.

Closing Date – 6th December 2024 with interviews being conducted w/c 16th December 2024.

PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.