Graduate programme jobs

 Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? Do you have experience of accessing liver surveillance services? We are looking for self-motivated individuals who like to be part of a team but equally can work on their own. The post holder must have a desire to make a difference in promoting liver health and hepatitis C among services and affected communities, and by increasing access to treatment and liver disease care. The Hepatitis C Trust develops projects nationally where peers use their lived experience to provide education and training, one to one support and increase awareness, and access to testing and treatment for people who may be at risk of various health conditions. This exciting new role supports the delivery of the liver cancer surveillance project across Nottinghamshire working closely with the clinical team and being a core element of the day to day running of the mobile van service on which the project operates. We are looking for a passionate and skilled peer lead who has a willingness to travel and we welcome creativity and innovation in all our work. We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do. It is essential the post holder hold a driving licence.

Salary: £24,000-£25,500 per annum, depending on experience 

Hours: 35 hrs FTE

Place of work: Hybrid - minimum of 2 days per week in our office in Hatfield 

Join Our Team! 

This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Engagement team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.

About Us 

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview 

You will be integral to achieving our strategic priorities of generating income through repeat support, and providing exceptional supporter journeys for our community, ensuring they feel valued and engaged. 

The role involves providing excellent customer care and engaging, involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. The post-holder will be integral to achieving strategic Income Generation priorities, including raising funds from supporters through exceptional standards of supporter stewardship, and to deliver administrative support for the wider team. 

About You 

You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations. 

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.  

Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail. If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. 

Please see our Recruitment Pack for details of our full Job Description and Person Specification. 

Our Location 

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events. 

Benefits 

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days 

• Salary Sacrifice Pension scheme 

• Flexible working options 

• Enhanced maternity, adoption and paternity pay 

• 24/7 Employee Assistance Programme 

• Wellbeing programme 

• Interest free loan for season tickets 

• Cycle to work scheme 

• Free parking and secure bike locks 

• Training and development financial support and/or study leave 

• Performance review and development scheme 

The Youth Endowment Fund  

People & Operations Officer 
Reports to: Assistant Director of People and Race Equity 

Salary: £33,800 

Contract: 2-year fixed term 

Location: Office based – Central London

Application Deadline: 12pm on Thursday 24th April 2025

Interviews: commencing the week of 5th May 2025 

About the Youth Endowment Fund 

We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things.  

In recent years, violent crime involving children has increased. This is a tragedy. Every child is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund (YEF) is a charity with a £200m endowment that exists to reverse this trend. We will achieve this by finding out what works to prevent youth violence and building a movement to put this knowledge into practice. We do this by funding, evaluating and then spreading the very best work on reducing youth violence across England and Wales. 

Key Responsibilities 

Your focus will be to ensure that the office environment at YEF is a welcoming and inclusive one, being the first point of contact for new starters, employees and external stakeholders. You will be dedicated, in ensuring that the office environment is set up for employees to have a positive, collaborative and engaging experience while working from the office. With key responsibilities for general HR administration, office management and supporting with the coordination of our team culture work, you will naturally enjoy having variety within your day-to-day work and proactively seek solutions to aid better efficient and effective management of our daily HR and operations.

Office Management 

Ensure the physical and virtual spaces in which we work at YEF are excellently managed and a welcoming place to work. This would include: 

• Being a strong and personable office lead. Be welcoming to colleagues new and old and make an ongoing effort to integrate them into the team. 

• Ensuring that the office space is well managed including well stocked office supplies and refreshments. 

• Leading monthly social team activities that foster a sense of belonging. 

• Ensuring we have the systems to make collaboration really easy, liaising directly with our IT supplier and pointing out areas of improvement or discussing how things can be done better. 

HR administration 

Help ensure that projects related to HR or supporting people are done brilliantly. This may require you getting stuck in with some administrative tasks or keeping track of who needs to do what by when. 

• Helping to organise the annual appraisal of staff (setting up and collecting in forms and making sure everyone knows what’s going on) so that everyone learns and develops. 

• Making sure the online system we use for employee records is up to date, well organised and that someone technical fixes things if needed.

• Ensuring that the policies we have (on things like pay, holidays, being in the office etc). are easy for staff to find and that someone is prompted to remind staff about them regularly. 

• Coming to know our staff policies inside out, so that staff can go to you to get a question answered. 

Help us recruit brilliant people by:

• Supporting the administration of the end-to-end recruitment process, such advertising jobs online, arranging interviews, managing candidate correspondences and the keeping up to date records. 

• Assisting in the first phase of CV reviews (spotting great people). 

• Organising and managing all new starter documentation, such as; right to work, references, issuing of an employee contract and DBS’s (where appropriate) 

• Ensuring new staff have the right equipment and IT on day one. Being the go-to person for their administrative questions. 

• Onboarding new team members on our office space and IT systems 

General administration 

Make sure some of most important meetings are incredibly effective. You’ll do this by 

• Organising those meetings (booking rooms, inviting people), taking great minutes, making sure we keep track of things we said we would do and saving the documents in the right place.

• Working really well with colleagues to organise documents and information for reports. 

• Supporting people, you work most closely with (the wider operations team) on some of the more important processes, including audits and document maintenance. 

Team Culture 

You will be passionate about supporting to maintain a strong values-led team culture and able to demonstrate what that means.

• Supporting our Culture Lead to prepare and deliver excellently planned and engaging quarterly team away days. This includes visiting event spaces, managing catering and providing excellent support on the day – including activities. 

• Organising onboarding schedules and ensuring smooth delivery of sessions. 

• Noticing when colleagues are less well connected to the team and working with the Culture Lead to support their integration. 

About You 

You’re this sort of person: 

• You win people over and make everyone feel comfortable. People tend to warm to you and respect you. You build good relationships with people no matter what level they work at. People naturally come to you when they have an issue or are looking for sound advice. 

• You’re passionate about team culture. You’re deeply interested in the culture and values of an organisation. You understand that all roles play an important part in creating and developing a great team culture. 

• You’re extremely trustworthy and exercise good judgement: You’ve experience dealing with sensitive and confidential information and always maintain the confidence of those around you. At the same time, you know when to pull others in for support and who those individuals should be. 

• You like getting things done: You have a track record of making things happen and are incredibly organised. In previous jobs, you’ve held responsibility for ensuring your work is delivered on time. You’re very reliable. 

• You love supporting great teams: You don’t know all the answers, but you enjoy helping colleagues find answers and solve problems so that the team can work brilliantly and efficiently. 

• You’re able to prioritise and multitask many diverse tasks at once: You enjoy moving between different types of projects, whether that be supporting our HR team or sorting out an issue with our IT provider. You prefer a job that looks different every day. You are able to remain calm under pressure and are able to effectively identify what’s most important and how to balance different priorities. 

• You learn fast but remain humble. You’re quick at getting your head around things. It wouldn't faze you to have responsibility for organising things that are new to you as long as you have an expert to ask advice from. You like learning and developing. You know how much you don't know as well as what you do. 

• You don't want your days to pass without making a difference. You want to play a significant part in a charity that’s making a difference. You like the idea of doing a job that makes young people safer. 

• You’re committed to equity, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values. 

As a member of our People Team, you will embody and be able to demonstrate YEF’s core values. 

• Empathetic 

• Responsible 

• Collaborative 

• Questioning 

• Transparent 

• Brave 

 While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well. 

Office Working​ 

The office is based in Central London. This role will be based full-time from the office. Applicants must be comfortable being office based for this role.

To Apply  

To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button. Please submit your application by 12pm on Thursday 24th April.   

Application Questions

Your cover letter must answer the following two question, within a maximum of 1000 words: 

1. Tell us about a time when you supported an important HR project or process (e.g., appraisals or onboarding). What challenges did you face, and how did you overcome them? 

2. Referring to the 'About You' section on the JD, give clear examples of:

• How your work shows that “You love supporting great teams:” and 

• How “you’re able to prioritise and multitask many diverse tasks at once. 

Interview process  

This will be a two-stage interview process. Interviews will take place the week commencing 5th May 2025, the second stage interview will be an informal interview with the wider People and Operations team.

We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Additional benefits include 

• £1,000 professional development budget annually 

• 28 days holiday plus Bank Holidays 

• Four half days for volunteering activities 

• Employee Assistance Programme – 24hr phone line for free confidential support 

• Volunteering days - 4 half days per year 

• Death in service - 4 times annual salary 

• Flexible hours. Core office hours 10am – 4pm 

• Financial support including travel and hardship loans 

• Employer contributed pension of 5% 

Your Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you.

We do not transfer your data outside the European Economic Area. 
The people we are looking for do not discriminate and we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

Event Assistant, Tommy’s & LLHM

Location: London, Hybrid
Hours: Full time/35 hours per week 
Contract type: Permanent 
Salary: £26,000 – £28,000 per annum
Annual leave: 25 days per year + bank holidays 

Job Summary

We are seeking an Event Assistant to support both the London Landmarks Half Marathon (LLHM) event side and Tommy’s side (affectionately nicknamed Team Tommy’s). This is an incredibly exciting time to join the team and gain fantastic experience in both the charity and events industry at one of the UK's leading mass participation events, which is owned and operated by Tommy's.

For the LLHM Team, the main purpose of this role is to provide first-class customer service and support to the 20,000+ runners taking part in the Half Marathon, as the event continues to grow in size year on year. This will involve managing the helpdesk email and phone line, ensuring runners are accurately registered and answering any queries they may have.

For Team Tommy’s, the main purpose of this role is to support the Tommy’s team of 3,000+ runners in the London Landmarks Half Marathon. The role is responsible for being the main point of contact for the runners and ensuring they have the best experience possible running the LLHM and fundraising for Tommy’s through our support inbox and phone line. The aim is to deliver the ambitious team fundraising target of over £1,800,000 for LLHM 2026 and more in the following years. This role will also support the development of the Team Tommy’s LLHM Corporate Challenge, a product that recruits a team of corporate runners to take part in the LLHM and fundraise for Tommy’s.

We are not necessarily looking for past experience in a similar role, but for transferable skills and personal attributes to deliver excellent customer service and be a good all-rounder with fantastic administration and communication skills. Overall, you should have a passion for the LLHM event and Tommy’s cause.

We encourage and welcome applications from all backgrounds, communities and industries.

All of us at The Talent Foundry believe that a young person's success should be determined by the talents and abilities they have, not where they come from.

All too often we hear from teachers in our school network that those from underserved communities are missing out on the skills and development opportunities that could completely change their futures.

In this brand-new role you will broaden our network of eligible schools so that they are aware of, and can access, the fantastic - and free - The Talent Foundry programmes and opportunities for their students.

“I’ll go as far as saying if we could offer a The Talent Foundry session every week for every single student, we would.” Aspirations Lead.

For 16 years, we have been offering programmes in schools which spark and unlock a young person's confidence in the abilities that they have - and connect them to employers and industries where they can have a successful career.

The role

You will be the first point of contact for enquiries to TTF and will proactively promote our opportunities across our network through telephone, email and in-person events.

Building relationships with teachers and career leads in schools and colleges is a crucial part of this role to ensure our marketing and communications reach the right people and meets students’ needs. 

You will be a dynamic and confident communicator, who thrives onsuccessfully closing a ‘sale’. All our programmes are fully funded by our amazing partners, and your role - with support from your colleagues - will be to identify schools who meet our eligibility criteria and find innovative ways to bring them into our network. 

Responsibilities

• Reaching more underserved young people 
• Telling the TTF story
• Attention to detail across administration and data
• Teamwork in outreach 

We recommend reading the full job description and person specification for an overview of the skills, experience and knowledge we are looking for before applying for this role. 

Your experience

• Sales or customer service experience, with demonstrable evidence of hitting/exceeding sales targets
• Use of CRM systems to record and monitor outreach and targets
• Building relationships and confidently communicating with different stakeholders 
• Management of high-volume data and keeping accurate records with information from different sources 
• Working remotely or in a hybrid environment
• Supporting a team that manages different projects with competing priorities to achieve their communications goals

This is a hybrid role. You will be working from home with IT provided and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what is a reasonable commuting distance for you to able to attend the team days in London.

In our job information pack you can also read our advice on using AI in your application. 

We also offer 28 days holiday + bank holidays (as we close for the Christmas period). 

Safeguarding

We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks. 

About the oppurtunity:
You will help drive the quality and impact of our key stage 2 (KS2) and key stage 4 (KS4) maths tutoring programmes through subject-specific training of volunteer tutors, and by advising and supporting our (mostly) non-teaching staff members who manage these volunteer tutors day to day.

You will also observe and give feedback to volunteer tutors delivering maths tuition, and deliver general training for new volunteers, so that they are confident and effective in taking part in our tutoring programmes.

Closing date: Sunday 4th May 2025

Interviews: Monday 12th and Tuesday 13th May 2025

Start date: Monday 18th August 2025
 

Specific responsibilities relating to the role:

Supporting the delivery of our maths curriculum: 

• Design and deliver online maths-focused training for volunteer tutors so that subject knowledge is secure within the tutor community.
• Provide advice and support, including some direct tutor communications, on subject-specific matters for Action Tutoring staff who manage volunteer tutors.
• Maintain existing tutoring GCSE and KS2 maths curriculum resources to ensure volunteer tutors have high quality materials to use in sessions.
• Support Action Tutoring’s Programme Department to provide and respond to requests for additional materials for tutoring sessions, particularly maths sessions.
• Support with creation of additional maths resources on an ad hoc basis as required, applying Action Tutoring’s pedagogical approach and standards for diversity, equity and inclusion.
• Format any newly generated maths curriculum content for printing.
• Reformat maths curriculum resources for online delivery of tutoring sessions.
• Engage in learning and development opportunities in order to keep knowledge about the expectations set out in the maths national curriculum (KS2 and KS4) and the main exam boards up to date.

Quality assuring tutoring delivery:

• Observe several virtual tutoring sessions a week. Make detailed and unbiased notes on tutor skills, craft empathetic constructive feedback in emails.
• Support our programme delivery team to craft communications and feedback to tutors.
• Produce ‘quality tips’ and resources for tutors and staff.
• Work with Action Tutoring’s volunteer engagement team to feedback trends so that the quality assurance process at the tutor application stage is as strong as possible.

Delivering volunteer tutor training:

• Support the Training Manager by delivering up to four virtual initial tutor training sessions a week during peak months, presenting Action Tutoring’s established training content.
• Support the Training Manager by contributing updates to tutor training content.
• Create content for tutor CPD materials to support with maths tutoring.

Person specification

Qualifications criteria: 

• Qualified secondary school teacher of Mathematics
• At least two year’s teaching experience in English state schools with an understanding of the barriers facing disadvantaged pupils 
• Right to Work 

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• Experience designing and formatting curriculum resources to support learning, either for print or digital use 
• Experience as a private, school-based or volunteer tutor
• Evidence-based knowledge of how children and adults learn online compared to in person 
• More than two years’ experience in the classroom 
• Provided coaching or mentoring to trainee teachers 
• Experience as a GCSE maths examiner 
• Willingness to learn and become confident in the KS2 maths curriculum
• Understanding of the different pedagogical approaches required in small-group learning compared to classroom teaching, with a robust understanding of tutoring as a mechanism for supporting pupil personalised learning
• Able to communicate pedagogy in jargon free, accessible ways to non-specialists 
• Empathetic and skilled at providing feedback in a sensitive but constructive way 
• Experience delivering training or CPD to adults with energy and confidence, able to engage attendees, facilitate discussion and manage time effectively
• Experience and confidence using Zoom technology (or similar) to deliver training, making the best use of its functions to improve the training experience. 
• Organised with strong time-management skills, able to independently manage a varied range of tasks and responsibilities 
• Good attention to detail with administrative tasks, able to follow instructions well with a working understanding of the importance of data privacy 
• Adaptable and open to learning with a passion for self-improvement, proactively seeking opportunities to develop and upskill 

You will be likely be more successful in this role if you have:

• Experience designing and formatting curriculum resources to support learning, either for print or digital use 
• Experience as a private, school-based or volunteer tutor Evidence-based knowledge of how children and adults learn online compared to in person 
• More than two years’ experience in the classroom
• Provided coaching or mentoring to trainee teachers 
• Experience as a GCSE maths examiner 

This role focusses on raising funds for Bowel Research UKs medical research projects and work that focuses on patient and public involvement. Funds raised will be a mix of restricted project funding and unrestricted funds that can support the organisations core operations.

You will need to work closely with colleagues in Research and Patient & Public Involvement to ensure you have a strong understanding of current funding needs and research successes. You will take the lead on seeking out new prospects and nurturing existing relationships to significantly grow income. You will achieve this by researching sources of funding, devising individually tailored applications, maintaining excellent communications with existing and potential donor trusts and foundations, delivering an agreed income target as well as growing funding from these sources.

The role will include researching relevant opportunities, identifying the most appropriate projects, writing and submitting applications and ensuring excellent donor management, development and reporting. Trusts and Foundations income is a cornerstone of Bowel Research UKs charitable income each year and is responsible for around a third of fundraised income. The organisation has assessed the trusts' function recently, the outcome of which shows that there is scope to significantly grow this area of activity. Full support will be given to the Trust Fundraising Manager to enable this growth to happen.

You will be a motivated self-starter able to write, budget and communicate effectively. You will develop relationships with ease and feel able to positively influence colleagues at all levels of an organisation. The position requires someone with a positive attitude who is determined and resilient. 

If you are someone who is or has operated at a senior trust fundraiser level, or someone who can demonstrate experience of developing a trust and grants pipeline, creating compelling applications and directly delivering income success, then this role might be for you.

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact Jo to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

Closing date for applications: Midnight Wednesday 30th April 

Interviews are expected to be held on Thursday 8th May (virtually) 

Volunteer Centre Sutton is looking for a passionate and creative communicator looking to make a real impact in the community. This is a new role and we are seeking a dynamic Marketing Project Coordinator to join our dedicated team! In this exciting and varied role, you’ll be responsible for developing and delivering effective marketing strategies to promote our volunteer-led projects, highlight their impact, and drive volunteer recruitment. You’ll also play a key role in supporting events, fundraising, and providing essential administrative support to the CEO and wider team to ensure the smooth running of our charity. This is a varied and flexible role, where you can bring your skills, enthusiasm and support us to grow our fabulous projects.  We will offer you support and the opportunity to develop, therefore you could be a graduate or early in your employment or perhaps a very experienced marketing coordinator looking for a flexible, fun post. If you’re ready to work with an amazing team and help strengthen our community, we’d love to hear from you! 

Job Coach
Salary: £15 p/h
Place of work: Various London locations
Reports to: Project Lead – Employment Development & Access Support
Contract period: Various hours as needed – zero hours contract

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations. As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees, 24 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Direct Payments.

AoD’s Employment Service

The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We have carved out a role, and reputation, for setting up and delivering supported internships for people with learning disabilities. We provide management, job coaching and employer engagement for over 50 young people with learning disabilities each year across our 6 internship sites.

We are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

Background

Action on Disability is the supported employment service partner on a number of supported internships for young people with learning disabilities around West and South London. They are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

The Post

The purpose of the job is to provide coaching, support and guidance to young people with learning disabilities (17+) within their workplaces. You will support interns/graduates to become independent in their roles and provide the necessary coaching, training and encouragement to enable them to succeed. You will work closely with the employer to ensure they are supported and can confidently manage and train their intern/employee once your support has been withdrawn.

Main Duties and Responsibilities

• To carry out a detailed job analysis of potential jobs / work placements
• To carry out detailed job matching of service users and jobs
• To comprehensively learn jobs across different sectors – not restricted to but potentially including – Catering, Customer Service, Administration, IT and Retail
• To implement training/coaching plans which will enable the candidates to fulfil their roles to employer standards
• To conduct regular reviews to ensure candidates are progressing within their roles and to identify and meet new support needs
• To build up natural support within employers and taper off one 1:1 job coaching over time
• To negotiate and implement disability-related reasonable adjustments on an individual basis
• To identify client’s skills, strengths, interests and aspirations to inform an ongoing vocational profile
• To liaise with managers to discuss progress and respond to issues

Organisational responsibilities

• To work in accordance with Action on Disability’s Aims, Objectives and Values
• To comply with all organisational and departmental policies and procedures, and in particular to ensure safe, fair and responsible working practices through the implementation of AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
• To promote the work of AoD and promote and implement the social model of disability
• To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
• To participate in and actively contribute to individual supervision, training, team and organisational meetings
• To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation following consultation
• Any other task appropriate to the role.

Person Specification

Essential

• High expectations for the employment potential of young people with learning disabilities
• Experience of training, education or employment support delivery for marginalised groups
• Significant and demonstrable experience of supporting people facing complex barriers to achieve their goals
• An understanding of the needs of employers and the benefits to business of having a diverse workforce
• An understanding of the Social Model of Disability and its practical application
• Ability and willingness to learn and carry out all tasks within a variety of jobs, in order to be able to coach the client
• Demonstrable experience of success in building strong and positive relationships and rapport with a wide variety of people and organisations
• Demonstrable problem-solving skills and experience
• Excellent negotiation skills
• Demonstrable ability to communicate with a wide range of people
• Good organisational skills and ability to keep accurate records and case notes
• Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet and a good level of computer literacy.
• Being willing and able to travel easily within the boroughs of London relevant to the role
• To be available for work during some unsocial hours according to the demands of the work

Desirable

• Qualification in Advice and Guidance/Supported Employment/Youth Work or Training
• An understanding of the factors to be considered in supporting people with learning disabilities into employment
• Experience of working with disabled young people

Finally, Action on Disability positively welcomes applications from disabled people. Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.

Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

No agencies please.

We have an exciting opportunity for a proven HR Generalist to partner our Commercial Enterprises and Fundraising Directorates. This role is part of the HR Business Partnering team and works with colleagues across the department to deliver HR services and our People and Culture Strategy.

As the first point of contact on people issues for senior management you will have excellent communication and relationship building skills, especially as advising, problem-solving and identifying effective and workable solutions will be an important part of the role.

You will be a member of CIPD, or graduate member working toward full membership, with significant experience in a busy HR generalist role. With proven experience of employee relations case management, you will also experience of partnering to a client group and providing support, advice and guidance to senior management. Adaptability, resilience and a strong customer focus are essential, along with the ability to influence at senior management level.

This role is based at Kew with the option of regular home working, subject to operational requirements.

About Us

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

Job description

The main purpose of this role is to provide energy advice to householders by telephone and email and to provide information to help householders/clients to access appropriate support. This role also requires you to maintain accurate and detailed records of all interactions with clients.

Pay and conditions

• The role is full-time (37.5 hours per week). However, we will consider applications from a minimum of 22.5hrs per week.

• The salary for the role will be £25,750 rising to £26,739 after 6 months 

• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more. 

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• To work on the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues. 

• To record client details and use own knowledge to assess help and support needed. 

• To refer clients onto other support organisations in their area as appropriate. 

• To identify energy improvements that can be made to clients’ properties and refer to installers who can fit them. 

• To help vulnerable clients make applications for grants and switch energy tariffs where appropriate. 

• To listen attentively to callers (some of whom may be in distress) and respond to their needs in an empathetic way. 

• To be familiar with and adhere to advice line protocol, processes and procedures. 

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. 

Essential attributes for this role include:

• Minimum Maths/English GCSE or equivalent.

• Experience of giving advice, customer service or helping others in some capacity.

• Ability to respond to clients in a respectful and engaging manner.

• Ability to communicate effectively with people verbally and in writing.

• Ability to work in a team and able to identify areas where their skills complement others.

• Ability to maintain admin systems independently and accurately.

• Skilled in use of MS office applications including Word, Excel and Outlook.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. 

How to apply

To apply, please download and complete the application form available from our CSE website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification. CV’s will not be accepted, please complete the application form and send to our Centre for Sustainability jobs inbox.

The closing date for applications is 5pm on Wednesday 23 April 2025.

Interviews are expected to take place Wednesday 30 April and Thursday 1 May, though this is subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Hey there, come join our team and help us build a better world.

This is an exciting opportunity for someone looking to make a difference in a small but influential national charity building a positive legacy for the late Jo Cox MP. We are looking for someone to provide administrative support for the team. You’ll work to support our core operations, and you’ll also be involved with the administrative aspects of our Stronger Communities work. In the first instance, this will mean supporting the delivery of our lottery-funded project in West Yorkshire through which we’re creating a shared vision for Batley, Heckmondwike and Dewsbury.

ABOUT THE ROLE

The Operations and Projects Officer will provide administrative support for the team. You’ll be supporting the day-to-day running of the Foundation, helping to ensure that everything runs smoothly. Within operations, you’ll provide administrative support on everything from finance and HR to fundraising and supporter care.

As a member of the Stronger Communities team, you’ll also provide support for our work building less lonely, better connected communities across the UK, where everyone feels that they belong. This begins with our current lottery-funded Bridging & Belonging project in Kirklees. You’ll act as the main administrator for the project, supporting the Community Group and Yorkshire Programme Manager to lead the work.

This will include setting up meetings, liaising with community venues and services, managing enquiries, answering questions directly and getting responses from colleagues where necessary. There will also be occasional on the ground community-facing work supporting the Bridging and Belonging community group at local events in North Kirklees.

ABOUT YOU

We’re looking for someone who is engaged, positive, proactive and happy to work as part of a remote team. You’ll have good organisational, planning and problem-solving skills, and you’ll be able to communicate clearly both in writing and verbally.

As you’ll be working on our projects in Yorkshire, you’ll have a core knowledge about the region, especially West Yorkshire. Ideally you’ll have a particular understanding of Kirklees and the different communities living there.

In addition, you will have strongly held personal values which align with The Jo Cox Foundation’s vision and Jo’s ‘more in common’ ethos. These will be reflected in your respect for others and the desire to make a truly positive contribution through your work.

ABOUT THE JO COX FOUNDATION

The Jo Cox Foundation was established in 2016 by the friends and family of the late Jo Cox MP. The Foundation exists to make positive change on issues that Jo was passionate about. Just as she did, we believe in working together effectively with individuals and organisations that share the belief that we have more in common than that which divides us.

We build stronger communities, encourage more respectful politics and advocate for a fairer world in Jo’s name. To date, our campaigns and initiatives have addressed a broad range of issues including tackling loneliness, reducing abuse and intimidation in public life and preventing atrocities in conflict-affected countries. No one day is ever the same as the next! 

Too often our politics and society emphasises our differences rather than our commonality. We believe that helping people to recognise that commonality allows us to feel more connected, build empathy and increase trust. It also builds understanding of the stark inequalities that many groups face within our society and strengthens the collective will to take action. Though we cannot address the root cause of all inequalities, we commit to championing change and advocating for action.

About the role

Are you passionate about empowering communities and building a career in immigration advice?

IRMO is recruiting for the second cohort of our Advice Workforce Development Programme, delivered in partnership with The Baytree Centre, High Trees, LAWRS and Southwark Law Centre. Through this initiative, we aim to train and develop new advisers to help address the lack of accessible immigration advice for marginalised communities.

We are now recruiting for an Immigration Trainee Adviser to be based at IRMO. This is a paid, 12-month opportunity designed for those looking to qualify as an immigration adviser within a community setting.

As a trainee, you will:

• Receive structured training and supervision to develop your skills.

• Work directly with clients, providing essential immigration advice and support.

• Gain hands-on experience managing a range of immigration cases.

• Receive additional supervision from Southwark Law Centre, a specialist legal advice provider.

• Work towards passing the IAA Level 1 exam to become a legally accredited immigration adviser by the end of the programme.

IRMO is registered with the Immigration Advice Authority (IAA) at Level 3 and has a 40-year history of supporting Latin American migrants in the UK. We have a strong track record of upskilling volunteers to become accredited immigration advisers within our organisation.

This initiative, funded by London Funders through the Propel programme and supported by City Bridge Trust and London Legal Support Trust, aims to strengthen community organisations’ advice provision. Together, we aim to ensure that more people can access the support they need.

We particularly encourage applications from people who identify as Latin American to reflect the community we serve.

Job Description

As a Trainee Immigration Adviser, you will support IRMO’s IAA-regulated Immigration Adviser in providing advice and casework for our service users.

With guidance from our team and additional expertise from Southwark Law Centre, you will follow a structured 12-month training programme designed to help you gain IAA Level 1 accreditation. You will work on a diverse range of immigration cases, gaining valuable hands-on experience to prepare for the exam.

Throughout the programme, you will apply your training by supporting casework, delivering workshops under supervision and providing information to the community on key immigration topics. 

This role will help you develop professional skills, build confidence in an advice setting, and gain the knowledge, experience and training needed to become an accredited immigration adviser.

Key responsibilities

• Stay proactive in your training and development to ensure all requirements are met within the contracted period.

• Assist in triaging immigration inquiries, following procedures to connect users with the appropriate support.

• Contact service users to schedule appointments, accurately recording case details for the adviser.

• Welcome users to IRMO during advice sessions and take attendance notes.

• Communicate with service users, assisting in sending written advice forms and relevant documents to initiate cases.

• Support the Immigration Adviser with casework and related tasks.

• Monitor and evaluate advice sessions and casework to ensure quality service delivery.

• Assist in organising and delivering monthly immigration workshops.

• Participate in team meetings, providing reports on advice and casework progress.

• Uphold strict confidentiality procedures, ensuring GDPR compliance.

• Adhere to the standards and best practices accredited by IAA and AQS.

Person specification

E = Essential - D = Desirable

• Dedicated to pursuing a career in immigration law (E)

• Hold a law degree or equivalent qualification (D)

• Excellent written and spoken communication skills in English (E)

• Excellent written and spoken communication skills in Spanish (E) 

• Excellent IT skills: Google Suite, Word, PowerPoint and Excel, able to research and problem solve IT-related problems on their own (E)

• Flexible, enthusiastic and confident in working in a multicultural and multilingual environment (E)

• Excellent time management, punctuality and organisational skills (E)

• Good interpersonal and communication skills and attention to detail (E)

• Ability to work effectively as a member of a team and with a diverse population of service users, staff and external visitors (E)

• Ability to set own work priorities, take initiative and work with minimal supervision (E)

• Ability to work well under pressure with competing deadlines (E)

• A strong understanding and commitment to equality, diversity and inclusion and its application to the provision of advice (E)

• Good understanding of the issues facing Latin Americans in the UK (E)

Battersea’s Human Resources department provides expert advice, guidance and support through partnership with managers, teams and people across the organisation. Our work involves everything from pay and benefits to providing learning and development solutions that support other departments achieve their strategic objectives. We do this to attract, retain and develop our people to be the best they can be, so we can be here for more dogs and cats.

We are currently seeking a Resourcing Coordinator to join the team on a 1 year fixed-term contract. The role reports into our Resourcing Manager and involves collaboration with the wider HR team to support the delivery of a comprehensive talent attraction and resourcing service to Battersea, ensuring diversity and inclusion is at the heart of Battersea’s recruitment principles. They will provide administrative support for recruitment campaigns, ensuring accurate records are maintained.

To be successful in this role, you should have experience of working efficiently, effectively and accurately in a HR or recruitment administrative role, a track record of successfully managing recruitment activities and managing and responding to recruitment queries and complaints, and good communication skills with ability to liaise with a diverse pool of applicants, employees and managers.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 22nd April 2025
Interview date(s): w/c 28th April 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.