General Manager Jobs in SE6 1HW

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
• Demonstrates strong financial literacy and business acumen.
• Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
• Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing multiple projects.
• Experience of managing staff and volunteer teams.
• A strong understanding of community food programmes. 
• Demonstratable history in achieving targets.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 4th December 2024, 9am

Interview Date: w/c Dec 2 onwards; details TBC.

Start Date: December 2024 or January 2025

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.

Be there when it matters

Sue Ryder has an exciting career opportunity within our Marketing, Communications and Digital services directorate for a driven and impactful Social Media Manager. The successful applicant will oversee and develop the strategic management and growth of Sue Ryder’s busy social media pages.

About the role:
This is an exciting time to join Sue Ryder and take the lead in shaping our social media offering. You will drive paid activity across Meta and other channels as needed, overseeing ad accounts to support key income-generating initiatives, including fundraising and retail, as well as supporting our volunteering opportunities. Additionally, you'll play a pivotal role in increasing our brand awareness and promotion of our online bereavement support services.

With at least two years of line management experience in a similar role, you will be the expert on our organic and paid activity with a strong understanding of analysing and acting upon digital metrics. Leading a proactive team, you will help to showcase our support, drive engagement and amplify our messaging.

You will be the champion for our platforms and manage our reputation online with the support of our Senior Digital Manager and Head of Digital. You’ll also have excellent interpersonal skills and have the ability to prioritise workloads for yourself and your team.

About you:
• Demonstratable experience of managing and moderating a busy portfolio of social media accounts
• A confident communicator with the ability to share knowledge and influence across levels, securing buy-in from across the organisation
• Experience of planning, implementing and optimising paid social media campaigns across a range of objectives and budgets, prioritising for relevant channels where necessary
• Excellent knowledge of social media monitoring, scheduling and listening tools (ideally Sprout Social)
• A keen eye for detail and design alongside excellent copywriting and proofreading skills
• Excellent understanding of social media strategy, delivering new and innovative ways to increase engagement
• Confident in planning, sourcing and editing creative content across a range of formats (image, video and graphics)
• Intermediate level skills in Canva, Photoshop and Premier Pro (or other image and video editing software)
• Experience of utilising social media analytics to provide reporting and analysis
• Proven line management skills with at least two years of experience, along with the ability to influence colleagues across other directorates
• A can-do approach, with a positive attitude and willingness to support others across the organisation

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.

Join the team and be there when it matters.
We reserve the right to close or extend the closing date according to our recruitment requirements.

Are you ready to bring your project management expertise to a role that makes a meaningful difference? Do you thrive in roles where collaboration and innovation are key to success?

As a Service Improvement and Transformation Project Manager, you will play a key role in developing and implementing improvement programmes within our Services & Partnerships team at the Motor Neurone Disease (MND) Association. You'll ensure that projects are delivered on time, within budget, and to the highest standard, collaborating across teams to bring innovative solutions to life.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

As Project Manager, you'll be entrusted with managing projects from start to finish.

• Responsible for the successful delivery of allocated projects, ensuring alignment with goals and objectives.
• Determine and define project scope, objectives, resources, and impact measures with sponsors.
• Manage the innovation of ideas and solutions as part of the options considered during a project's planning phase and beyond.
• Lead project planning, ensuring best practices and standards are applied throughout.
• Act as the main contact for stakeholders, leading effective communication, engagement activities and regular updates.
• Collaborate with colleagues and stakeholders to co-create project solutions and build engagement.
• Monitor project progress, managing risk and issue logs, and escalating as needed.
• Manage project budgets, including resource requirements and spend tracking.
• Oversee contracts with third-party suppliers, coordinating timelines and deliverables.

About You:

You bring a strong background in project management and a proven ability to manage complex projects effectively.

• Demonstrated experience in end-to-end project management.
• Skilled in Quality Improvement methodology.
• Strong organisational and interpersonal skills.
• Ability to manage complex issues and adapt to shifting priorities.
• Experienced in leveraging data to drive decisions and monitor progress.
• Excellent communicator, comfortable working with all levels of stakeholders.
• Proficient in project management tools, with a familiarity with best practices.
• Creative problem-solver with a keen eye for detail in communicating complex information.
• Experience monitoring KPIs and providing accurate, evidence-based updates.

If you're ready to take on a role where your expertise in project management can truly make a difference, we would love to hear from you.

The full job description is available in the candidate pack.

Salary: £43,000 per annum

Hours: 37 hours per week

Location: Home-based with travel to Northampton as required.

Contract: Permanent

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Project management experience, including seeing projects through the full life cycle.
• Experience of Quality Improvement methodology
• Excellent organisational, interpersonal, and analytical skills.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

LOCATION: Across Citizens Advice Hammersmith & Fulham sites with some hybrid working following the completion of successful probationary period.

Citizens Advice Hammersmith and Fulham is recruiting for Advice Services Managers, who will be responsible for the supervision, quality and monitoring performance of the advice and information team. This busy and varied role will rely on your ability to mutli-task and bring out the best in paid and volunteer staff, to ensure the highest quality of advice across our many and varied projects. Working as part of a team with other Advice Services Managers, you will also be responsible for all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.

It is essential that you have the required management skills and a good understanding of the main advice enquiry areas including welfare benefits, housing, debt, and employment as well as a combination of the following attributes:

• Excellent and effective communicator
• Experience in managing and developing staff and volunteers
• Ability to manage multiple tasks and assess priority order
• Ability to research, analyse and interpret complex information

Experience of working with colleagues to maintain a positive working and learning environment, ensuring equality and diversity principles are upheld
If you are an experienced Generalist Advisers, and don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.

To find out more please visit our website via the apply button

What we can offer you:

We value our people and can offer a supportive culture within a high performing and award-winning organisation. 86% of our workforce recommend us as a place to work. We are committed to being an inclusive employer and workplace to represent the diverse communities we service. We are committed to increasing our diversity and whatever your background, we welcome your application. We offer an attractive remuneration package with excellent terms including:

• Generous holiday entitlement starting at 25 days per year (in addition to bank holidays) and rising to 30 days with long service
• Learning, development and personal growth opportunities
• Mental health and Well-being support helpline

Closing Date: Midnight 1st December 2024
Interview & Test: Week Commencing 2nd December 2024

We will interview on a rolling basis. We reserve the right to close the applications earlier if suitable candidates are found so encourage early applications.

The National Portrait Gallery is seeking two Trusts and Foundations Managers to join their excellent development team and play a key role in making art and history accessible and relevant to people of all backgrounds.

Location: London

Salary: £37,180 (with 28.9% employer pension contribution)

Closing date: 9 a.m. Monday 16th December

Role types: one permanent, one 22 months FTC

Who we are.

The National Portrait Gallery is a world-famous, leading cultural institution that welcomes millions of visitors through its doors each year. A transformed Gallery reopened in 2023 offers world-class exhibition programmes, a diverse and engaging portrait collection and innovative programmes for youth audience engagement.

You’ll join the high-performing and collaborative Development team, working closely with the Senior Fundraising Manager to develop pipelines of support and cultivate relationships. You’ll be fundraising not only to fund new acquisitions and secure the long-term future of this national institution but also to support learning and engagement, national exhibitions and research – all with the view to broaden access to and encourage a love of art and history.

About the role.

As a Trust and Foundations Manager at the National Portrait Gallery, you will be responsible for maximising the value of every trust and foundation partnership, providing excellent stewardship and building relations to ensure long-term support. You will also seek to build and develop a pipeline of new support to ensure the Gallery’s income mix is diverse.

Your key responsibilities will include:

• Collaborating with the Senior Fundraising Manager on strategy to income goals whilst supporting a wide array of Gallery projects across exhibitions, learning, collections, and more.
• Building and maintaining meaningful relationships with key funders, ensuring they are inspired and informed about the Gallery’s impactful work.
• Working with our Prospect Researcher to identify new funding opportunities, contributing to a robust pipeline of prospects.
• Writing compelling funding applications that showcase the Gallery’s work and target donor interests.
• Working with Curators, Exhibition Managers, Conservators, the Learning and Engagement Team, and other departments as you create funding applications for a wide range of Gallery projects.

Who we are looking for.

We are seeking two enthusiastic, motivated and collaborative fundraisers with extensive experience in securing donations from trusts and foundations.

Suitable candidates will have a passion for the National Portrait Gallery and the arts in general, an understanding of its significance and the ability to convey that convincingly to donors.

We need excellent writers and relationship builders who are confident enough to pick up the phone and meet donors face to face.

Benefits.

• Generous pension scheme (pension rate is 28.9% employer contribution)
• 27 days annual leave allowance, in addition to bank holidays
• Interest-free season ticket and bicycle loans
• Rental deposit scheme
• Membership of the Civil Service Sports & Leisure Club
• Access to independent, low-cost healthcare schemes
• Employee assistance programme
• Free entry to many UK museums, galleries and exhibitions
• Staff discounts on purchases in the online shop
• Professional & personal development opportunities

The Talent Set are excited to partner with an International Development charity to recruit for a Supporter Engagement Manager on a permanent basis.

What’s on offer:

Salary: £40,000 per annum

Working pattern: Full time, hybrid working with 2 days per week in London office

The Supporter Engagement Manager will lead a team across supporter care and community fundraising to deliver an exceptional supporter experience to donors.

Key duties include:

· Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes.

· Manage all supporter engagement and supporter care processes, including the switchboard, external call handling suppliers, post, and supporter complaints.

· Manage the development & delivery of the charity’s Community fundraising programme.

· Develop & maintain strong relationships with the charity’s community groups across the UK.

· Oversee the management of the charity’s challenge events.

· Line managing the Supporter Engagement team, motivating & developing team members to deliver objectives and targets.

We’re looking for the following skills and experience for this role:

· Experience within a Supporter Care, Supporter Engagement or Community Fundraising role, with a strong track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.

· Knowledge of supporter engagement and customer care policies, process, procedures and programmes.

· Knowledge of community fundraising and supporter events.

· Knowledge of charity fundraising regulations, GDPR and data practices

· Experience of managing and developing staff, to enable them to meet their objectives and fulfil their potential.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

As Group Finance Manager, you will play a leading role in the Enabling Services team at an innovative international charity focussed on climate initiatives, enabling the organization to deliver innovation that creates the change we have committed to, meet our funders’ needs, and support our partners and community 

Reporting to the Group Financial Controller, the Group Finance Manager, will oversee and manage the monthly close process, lead the preparation of year-end financial statements for the group, and coordinate the annual audit. These responsibilities should be underpinned by a focus on user experience and on fit-for-purpose platforms, processes, procedures, systems, and tools. 

Key Responsibilities
 

Management
•  Manage and develop 2-3 finance assistants
•  Manage interactions with teams across the organisation, collaborating in the key processes of financial management and provide guidance and advice to the business. 

Month-End Process and Close:
•  Oversee and manage the monthly close process, ensuring all transactions are accurately recorded and completed within the month end timetable.
•  Prepare and review balance sheet reconciliations, ensuring that all discrepancies are investigated and resolved in a timely manner.
•  Work with the finance team to ensure the accuracy of the trial balance and prepare key month-end journals, including accruals, prepayments, and provisions.
•  Ensure all intercompany transactions and balances are reconciled and eliminate intercompany profit, and are in line with transfer pricing requirements
•  Perform detailed variance analysis of key financial statements, including P&L, balance sheet, and cash flow.
•  Collaborate with other departments (e.g., FP&A, clusters) to ensure accurate financial data for reporting.
•  Ensure compliance with internal controls and accounting policies throughout the close process.

Year-end accounts process
•  Lead the timely and accurate preparation of financial information in line with statutory reporting, management accounting, and funder requirements. 
•  Coordinate and lead the preparation and audit of the consolidated Group entities and branch financials. This includes: 
o  Liaising with the external auditors
o  Preparing and managing the timetable for preparation and audit of the financial statements, ensuring all financial statements are signed off within required timelines.
o  Assisting local teams in resolving audit queries as necessary, ensuring local audits are completed on time, within budget and with minimal issues or adjustments. 
o  Preparing consolidated financial statements

Local reporting and compliance
•  Manage reporting timelines including filing deadlines for assigned funds and all branches in the structure, and that all deadlines (e.g., lenders, investors, statutory) are met. 
•  Perform high-level review of local branches companies; review financial statements prepared by local teams
•  Ensure timely compliance with donors, audit and statutory reporting as required; ensure the remediation of audit recommendations and implementation of financial / risk reporting decisions by governance bodies. 

Controls and conintuous improvement
•  Drive strong financial control and advocate financial priorities to the business.  
•  Continuous improvement of ERP system for the finance team. 
•  Support financial and performance reviews using monthly dashboard. 
•  Report financial results and ensure compliance with GDPR Guidelines. 
•  Encourage and enable shared ownership of high integrity data. 
 

Education/Qualifications

• Holder of a recognised accounting qualification (ACA, ACCA, etc.) with over six years post qualification experience. 

Experience

• Experience in the preparation of management, statutory and Group consolidation accounts. 

• Substantial experience of working in complex entities with multi-national interests and distributed teams (working in different locations and through remote or virtual working) and experience of managing finance teams. 

• Experience of multiple sectors, ideally with a mix of public and private; experience in the not-for-profit sector/grant making environment including EU grant funding would be highly beneficial. 

Grade DL, Salary £45,581.89 per annum

Location: Euston, London (Hybrid working – minimum 2 days per week in the office)

Closing date: 9.00am on Monday 02 December 2024

Interview date: Thursday 12 December or Friday 13 December 2024

The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 54,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medicine and provides a majority of population’s contact with the health service.

We are looking for a senior policy professional to join our policy team, which is part of our Policy, Research and Campaigns department. If successful, you will help to make the case for resources in primary care to meet the health needs of our population, develop policy solutions to improve general practice, and influence decision making at senior levels of government. You will contribute to efforts in overcoming some of the biggest problems faced by the NHS in its history, including engaging with the plans being set out by the new Government. You will work closely with our public affairs and campaigns team and our press team, as well as a range of others across the organisation, to ensure that the voice of general practice is heard at the most senior levels.

We are looking for an experienced, enthusiastic policy professional who can hit the ground running and help drive forwards our influence in key areas within a fast-paced policy landscape. The successful individual will be responsible for a range of policy areas affecting general practice.

If you are a driven professional looking for a dynamic role where you will quickly be able to have an impact, we would like to hear from you. You should:

• have demonstrable experience working in policy. 
• be confident in taking a lead on policy development and able to quickly become an expert in complex policy areas of general practice.
• have excellent communication skills, both written and verbal, with an eye for detail and an ability to explain complex problems to different audiences.
• be a strong self-starter who is confident in taking initiative.
• be confident in using evidence to help make a case for change.

Please download the Candidate Pack to view the full job description.

The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and great working environment.

To apply, please apply directly via the RCGP website vacancies page and provide both your CV and covering letter/statement.

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.

                                     ~ Building a sustainable future for general practice ~

The Actors’ Benevolent Fund supports professional actors and stage managers in times of need, and in 2023 we spent over £2.1M on charitable support. Our bold new Acting for Impact strategy seeks to increase the charity’s reach and impact within the performing arts community, helping many more people and expanding the range of support to result in meaningful and sustainable change. It is an exciting time to be joining the charity, with a new Board of Trustees and the opportunity to make a real difference to a community dedicated to bringing so much meaning and inspiration to others.

This Grants and Services Officer post will be key to supporting the charity to achieve those ambitions. You will work directly with our beneficiaries to deliver support, including grantmaking and developing support networks for individuals through signposting and cross-agency working. Alongside this, you will lead on the development of digital tools and resources for our community, contribute to research and evaluation projects to inform that development, and develop referral routes and relationships with other organisations.

We are looking for someone with experience of grantmaking, knowledge of the state benefits system and able to develop support packages for clients which are responsive to individual needs. Activities also include service design, development and project management. Working as part of a small, friendly team you will need to be able to take an adaptable approach to manage competing priorities. You will have excellent interpersonal skills, with the ability to build professional relationships with clients, and work collaboratively with colleagues internally and externally.

This role is based at our office in central London, with some flexible working. To apply, please send an up-to-date CV and covering letter specifying how you meet the points contained within the person specification.

The application deadline is midnight on Monday 2nd December, and interviews will be held on Wednesday 11th December at our offices in Adam Street, central London.

Join Us at the Diocese of London

The Diocese of London is seeking a passionate and experienced Development and Fundraising professional to work alongside the Head of Development to strengthen and implement our dynamic development and fundraising strategy. As part of the Property and Fundraising directorate, you will help secure the future of our iconic churches—both historic and contemporary—by supporting parishes to create sustainable projects and secure vital funding.

About the Role

In this key role, you will have the unique opportunity to develop innovative projects and identify funding opportunities to restore and rejuvenate churches, supporting their transition to Net Zero Carbon. You will collaborate with parishes to identify potential partnerships with community groups, heritage organisations, local authorities, and funding bodies, ensuring the long-term sustainability of these churches as important community hubs.

As Development Manager, you will:

· Work with parishes to create funding strategies and programmes that support the restoration and sustainability of churches.

· Build and nurture relationships with a diverse range of funding bodies, including local authorities, trusts and foundations, and the National Lottery.

· Work closely with colleagues across the Diocese to embed a culture of entrepreneurship and provide vital support and advice to Incumbents and Parish Church Council (PCC) members.

· Drive place-based funding approaches to deliver projects that benefit both the churches and the communities they serve.

· Manage complex multi-funder profiles for capital projects and activity programmes, ensuring long-term sustainability and impact.

About You

We are looking for an all-round development professional with a proven track record of successfully managing projects with complex multi-funder profiles. You will have:

· Experience in designing and delivering large-scale development projects, ideally within the heritage or community sector.

· A strong understanding of relevant trusts, foundations, and funding bodies, with experience of securing substantial funding for projects.

· A strategic mindset and the ability to think creatively to bring together multiple funding sources and partners.

· Excellent relationship-building skills, with a proven ability to engage a diverse range of stakeholders.

· A passion for historic buildings, community engagement, and sustainability.

Why Join Us?

At the Diocese of London, we are committed to the preservation and development of our churches as places of worship and community activity, providing spiritual engagement and a range of support services, and events. As a member of our Development team, you will play a crucial role in securing the future of our buildings and the communities they serve.

We offer a supportive, collaborative work environment, with opportunities for professional growth and development. As part of our commitment to work-life balance, we offer hybrid working options where possible

The Diocese of London is an equal opportunities employer. We welcome applications from all backgrounds and aim to create a diverse and inclusive working environment.

The benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following benefits:

· Competitive remuneration package

· 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays

· 15% employer pension contribution and salary sacrifice available

· Death in service benefit x3 of basic gross salary

· Enhanced maternity leave of six months full pay, after 12 months’ of employment

· Season ticket loans of public transport

· Access to Benenden Health Insurance

· EAP counselling through Health Assured

· Up to £100 for eye test and contribution to spectacles

· Two additional paid days for community volunteering

Candidates must have permission to work in the UK. Unfortunately, we are unable to sponsor visa applications.

Location: Home-based within 90 minutes travel of Central London, with occasional national and international travel  

Contract: ~Six months (ideally from January 2025), full time

Reporting to: Executive Director

Salary: ~£90,000 p/a 

Additional benefits: 30 days annual leave plus public holidays, generous pension contribution, life assurance and access to an employee assistance programme  

Deadline for applications: 10am, 9th December 2024

Summary of role 

The Chief Operating Officer (COO) is a pivotal role for our Alliance, acting as deputy to the Executive Director (ED) and leading on operationalising our strategy to protect children from sexual exploitation and abuse online.
The successful candidate will oversee broad areas including people management; financial management; organisational culture; diversity, equity and inclusion; safeguarding; risk management; legal and compliance; and governance structures. They will work closely with the Executive Director and wider staff team to ensure highly effective internal processes, systems, controls, policies and procedures are in place to enable the impactful delivery of our strategy.
We require a highly experienced operational leader with a broad skillset and a demonstrable commitment to the values of WeProtect Global Alliance.

About WeProtect Global Alliance 

The internet was not created with children in mind and can be unsafe for children to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.   

Our Alliance’s geographical reach is unprecedented: 102 countries are members along with 73 private sector companies, 113 civil society and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on our website.

WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is guided by an influential Global Policy Board. 

Job description 

1. Organisational leadership and people management

• Work with the ED and SMT to ensure a values-led and positive organisational culture is reflected throughout ways of working, internal communication, policies and processes, and all team activities.

• Line-manage Senior Management Team (SMT) members, operational roles and other roles as necessary (currently Head of Development, Head of Communications and Engagement, Head of Policy, Advocacy and Research, and Operations Manager).

• Chair weekly SMT meetings.

• Oversee human resources and people management processes, ensuring alignment with best practice in areas including recruitment, induction, performance management, safety, wellbeing, learning and development, and benefits.

• Ensure diversity, inclusion and equity (DEI) considerations are at the forefront of all work and decisions, working alongside our expert DEI Consultant.

• Oversee the bi-annual, in-person team retreat.

• Be a key point of contact for all team members, holding regular meetings across the staff team, to understand team members’ individual perspectives, priorities, ideas and interests.

• Provide wide-ranging advice, recommendations and high-level support to the ED.

• Deputise for the ED, leading the organisation in their absence.

2. Operational management

• Oversee the annual planning process, project management, and ongoing monitoring of the organisational Action Plan.

• Lead on the drafting, regular review, and effective implementation of wide-ranging organisational processes and policies, working with expert advisors, as necessary.

• Oversee effective contract management for partners, suppliers and consultants.

• Work with the Head of Development on proposal development, grant management and reporting, and ensuring ongoing compliance with donor requirements.

• Work with the Operations Manager to oversee functions including IT, information management, and equipment.

​2. Financial oversight

• Work with the Operations Manager (responsible for day-to-day financial management), budget holders, outsourced accountancy provider, external auditors in the UK and The Netherlands, and other financial specialists on areas including:
  • Financial systems, policies and controls
  • Annual budgeting, quarterly reforecasting and monitoring. 
  • Monthly management accounts
  • Annual statutory audits and accounts
  • VAT and tax compliance
  • Banking and payment authorisation
  • Salary benchmarking
  • Payroll
• Oversee a strong value for money culture, supported by robust policies.
• Ensure strong anti-fraud policies and procedures are in place and fully implemented.

4. Risk management, governance and compliance

• Oversee organisational risk management, maintaining the Risk Register and ensuring robust controls are in place.
• Lead safeguarding work as the SMT Safeguarding Lead; working alongside the Participation Manager and Board Safeguarding Lead to ensure robust safeguarding policies, processes, training and a strong safeguarding culture, ensuring it is a key consideration throughout all organisational activity and decision-making.
• Lead on legal and regulatory compliance issues, seeking advice from lawyers in the UK, Belgium and The Netherlands, and other experts, as necessary.
• Ensure governance structures and processes are robust and compliant.
• Ensure adequate insurance cover is in place in all jurisdictions.
• Oversee data protection and cyber-security systems, policies and processes, ensuring compliance with best practice and legal obligations.
• Oversee crisis management processes, and work as a key member of any crisis management committees.

5. Stakeholder engagement

• Liaise with the Management Board and Global Policy Board on operational and governance issues, producing reports and presentations as required.
• Maintain strong and effective relationships with a broad range of external stakeholders including Alliance members, partners, consultants, service-providers, donors, lawyers, auditors, regulators, and advisors.
• Represent the Alliance at external events when required.

6. Wider organisational responsibilities

• Commit to the mission and values of WeProtect Global Alliance, putting these at the forefront of all work and actions.
• Ensure that a commitment to diversity, equity and inclusion is reflected in all work.
• Comply with all organisational codes, policies and processes.
• Attend and actively participate in regular line management check-ins and whole team meetings, preparing updates and discussion topics, as necessary.
• Prepare and deliver reports for the Executive Director and the Board, as necessary.
• Ensure that the CRM, project management documents, impact measurement tracking and other internal databases are kept fully up to date.
• Commit to ongoing personal development and learning.
• Travel locally, nationally and internationally for work events when required.
• Contribute, as necessary, to the detailed planning and delivery of the biennial WeProtect Global Alliance Global Summit.
• Fulfil any other reasonable requests to support the best interests of WeProtect Global Alliance.

Person Specification 

Essential skills, experience and knowledge

• Strong commitment to the mission and values of WeProtect Global Alliance.

• Extensive professional experience in a comparable operational leadership role in the not-for-profit sector, an intergovernmental organisation or a social movement.

• High-level experience in people management, with advanced knowledge of human resource best practise and UK employment law.

• High-level financial management skills and experience.

• Significant experience in effectively managing organisational risk and ensuring legal and regulatory compliance.

• Proactive and able to confidently take initiative and make appropriate decisions.

• Proven ability to think strategically, solve problems and focus on clear and achievable goals.

• Highly organised, with excellent attention to detail.

• Advanced people skills, including a successful track record of establishing and maintaining strong relationships with a diverse range of stakeholders.

• Skilled communicator, in both written material and speaking, and the ability to effectively adapt information for different audiences.

• Firm commitment to equity, diversity and inclusion.

• High ethical standards and integrity.

• Fluency in spoken and written English.

• Right to work in the UK.

• Willingness and ability to travel occasionally, both nationally and internationally. 

Desirable skills, experience and knowledge

• Lived experience which may be relevant to our organisation and mission.

• Knowledge and experience of governance requirements for Stichtings (Dutch foundations) and Public Benefit Organisations, (a designation provided by the Dutch tax authorities to institutions that are focused on the general good [in Dutch: ANBI status].

• Knowledge and experience of Belgian and Dutch employment law.

• Experience of working with geographically dispersed and/or remote working teams.

• Knowledge of child rights, child protection, online harms or closely related issues.

• Experience in working with the key membership constituencies of WeProtect Global Alliance: government, private sector, civil society and international or regional organisations.

• A university degree in a related field.

• Fluency in languages other than English.

Diversity, inclusion and equity 

We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups.  

Safeguarding and values 

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.  

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are:  

• Empowerment – collaboration, innovation, challenge 

• Accountability – responsibility, delivery, safeguarding 

• Respect – honesty, feedback, inclusion 

Travalyst is a not-for-profit organisation working to identify – and help bring about – the systemic changes needed in order for sustainable travel to be taken out of the niche, and into the mainstream.

We believe tourism can, and must, play a key role in achieving a sustainable future for our world; so we’re convening the key players, and catalysing the necessary action, to change the impact of travel, for good.  We are committed to being a driving force that redefines what it means to travel, helping everyone explore our world in a way that protects both people and places, and secures a positive future for destinations and local communities for generations to come.

We were founded in partnership with Booking, Expedia, Google, Skyscanner, Trip Group, Tripadvisor, and Visa. The Travalyst Coalition now includes eleven of the world’s leading companies and brands associated with travel working with us to make travel more sustainable.

Travalyst provides supportive, independent and neutral governance, empowering our Coalition of some of the biggest – and occasionally competing – travel companies and service providers to share data and accelerate change. The goal is to bring credible, consistent sustainability information to the mainstream, helping both travellers and travel companies make better, greener choices.

What does successful Donor Development look like at Travalyst?

Managing Travalyst’s corporate and individual donor base and driving revenue growth through targeted fundraising efforts.

What you’ll get to do:

This role combines soliciting new prospect donors, donor management, partnership development, and data-driven campaign execution. The ideal candidate will be skilled in relationship building, fundraising strategy, and donor engagement, with a demonstrable passion for Travalyst’s mission of promoting sustainable travel and tourism.

Donor Management (~40%)

• Cultivate and maintain strong relationships with a portfolio of individual donors, corporate and institutional foundations to secure philanthropic and private funding and advance Travalyst’s mission.
• Identify, solicit, and nurture new donor prospects, ensuring continuous growth of the donor base.
• Strategise with senior leadership to retain and upgrade current donors, including personalised engagement for high-value supporters.
• Support high-value donor and corporate partner meetings, preparing personalised correspondence, proposals and briefs.

Fundraising Strategy, Campaigns, and Event Management (~30%)

• Collaborate with the Partnerships and Development team to plan, execute, and manage proposal development and annual appeal processes for fundraising campaigns, including donor and partner events, direct mail, and corporate initiatives.
• Conduct prospect research for individual donors, foundations, and international government funding sources.
• Oversee the project management and execution of partnership and donor events, ensuring seamless planning, logistics coordination, and delivery to meet revenue and engagement goals.
• Track and report progress on fundraising campaigns and events, providing analysis on key performance indicators and revenue projections.
• Work with the communications team to create compelling materials for donor outreach, event promotion, presentations, and corporate engagement.
• Secure grant funding through research, proposal development, and managing the grant application process.

Donation Administration and CRM Management (~20%)

• Manage the CRM system, ensuring donor and partner data is accurate, up-to-date, and effectively utilised for engagement and reporting.
• Partner with the Operations team to ensure all donations, invoices and tracking is completed in a timely manner with follow up to donors as required. 
• Oversee donor reporting, generating data insights and analytics to inform future strategies and donor retention efforts.
• Manage reconciliation processes and ensure development data and financial data are in alignment.
• Collaborate with the team on CRM system training and improvements and support data migration if necessary.

General Administration and Team Support (~10%)

• Provide administrative support to the Partnerships and Development team, including scheduling meetings, managing calendars, and preparing materials for donor presentations.
• Assist with special projects and additional fundraising and partnership tasks as needed.

How do we work?

We are bold and humble, showing a willingness to embrace challenges head-on.  We try new things, take risks, make educated guesses and move quickly to deliver impact. We are rigorous yet adaptable in the face of evolving challenges and opportunities. Most of all, we work closely and collaboratively showing care for each other and the planet we share, so excellent communication and collaboration skills are a must. We all work remotely, so rely heavily on video calls and other technology. We strive for excellence, and pride ourselves by continuously learning every day.

What skills we’re looking for:

· Experience in fundraising, donor management, or business development, with proven success in partnership building and substantial (ideally 6-7 figure) revenue generation.

· Ideally, Bachelor’s degree (or equivalent) in Nonprofit Management, Business Development, Marketing, or related field.

· Superior communication and writing skills, with the ability to edit text written by others and generate new text; experience in crafting compelling pitches and proposals.

· High proficiency in CRM systems (Salesforce) and data management (experience with donor databases preferred).

· Strong organisational skills with demonstrated ability to manage multiple priorities and meet deadlines and use project management software (Notion) to plan and track projects and work collaboratively across teams.

· Experience with grant management, writing and corporate engagement strategies.

· Experience with financial reporting and analysis in Excel/Google Suite.

· Strong understanding of sustainability issues, trends and the philanthropy sector, with a track record of aligning donor objectives with environmental and social responsibility.

· Experience working internationally and collaborating with people in diverse cultural and political contexts preferred.

· Ability to work independently and remotely in a dynamic and fast paced team environment.

· Strong alignment with Travalyst’s mission to promote sustainable travel and tourism.

 · Ability to cultivate and maintain relationships with donors, corporate partners, and foundations, ensuring long-term engagement and revenue growth.

· Ability to develop and implement effective fundraising strategies that align with organisational goals.
· Exceptional written and verbal communication skills for crafting compelling proposals, presentations, and campaigns; and an ability to articulate Travalyst’s mission and impact in a way that inspires giving.

· Expertise in utilising CRM systems (Salesforce) to manage donor data, generate reports, and assess fundraising performance, deadlines and follow-ups.

· A commitment to delivering high-quality work while holding oneself accountable for achieving measurable results. Ability to set and meet high standards for performance, ensuring transparency and integrity in all fundraising activities.

· Understanding of financial principles related to fundraising, budgeting, and forecasting; and skilled in tracking fundraising metrics and using data to optimise strategies.

· Ability to thrive in a fast-paced, evolving environment with changing priorities.

An ‘Open to All’ employer, we warmly welcome everybody to the team. People of colour, LGBTQIA+ people, neurodiverse people, individuals with impairments, and parents are encouraged to apply. We encourage you to notify our team of your pronouns at any stage of your application. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism.  We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.

Who we are

Galapagos Conservation Trust (GCT) is the only UK registered charity to focus exclusively on supporting the conservation and sustainability of the Galapagos Islands, Ecuador. Our programmes respond to major threats to the Islands and the surrounding marine reserve including pollution, invasive species, overfishing and climate change. We take a ‘science to solutions’ approach, ensuring our programmes are based on robust science and result in solutions being implemented. We work in collaboration with an ecosystem of partners, taking a ‘grassroots to Government’ approach to ensure conservation solutions are co-designed, accepted, and effective.

Role Description

Our membership community are the lifeblood of GCT, representing a passionate group primarily based in the UK, inspired by the magic of Galapagos. Through their membership donations, this community provides a critical stream of income, protecting this special place long after people visit and represent our best advocates for protecting Galapagos into the future. We are seeking a special individual who can help us reach more of this UK audience and catalyse a growth in new supporter recruitment. At GCT, we truly believe that regenerative tourism can be part of the solution for conservation and this role will also drive stronger connections with tourism businesses and other targeted corporates to grow GCT’s income, donor recruitment opportunities and also to disseminate messaging to influence more sustainable practices in the Galapagos tourism industry.

Reporting to the CEO, the Membership & Regenerative Tourism Manager will drive the development and implementation of three key GCT strategies: Membership, Corporate fundraising & Regenerative Tourism. The role will line manage the Individual Giving Fundraiser who is responsible for managing GCT’s contact database and membership/corporate fundraising administration.

What you’ll deliver:

Membership

· Working with the Individual Giving Fundraiser you will oversee a growth in GCT’s membership (targets to be agreed upon appointment) whilst ensuring our strong record of supporter retention is maintained, ensuring our members feel a valued part of protecting Galapagos.

· Working with the Individual Giving Fundraiser and Communications team, you will develop and deliver high quality communications to members and tourism contacts, growing recruitment and ongoing engagement.

· Working with the Individual Giving Fundraiser you will manage GCT’s contact database (CRM) and will refine GCT’s membership, supporter and corporate data tracking processes, reporting monthly and quarterly indicators to the Senior Leadership Team and Board.

· You will ensure robust administration of membership, supporter and corporate income, with an ‘all-hands-on-deck’ attitude during busy income processing times.

· You will lead promotional activities for legacy gifts, stewarding legacy pledgers.

· You will support the Senior Philanthropy Manager in donor relationship management, ensuring a strong donor journey at all levels.

· You will provide strategic input to the CEO for ongoing membership, tourism and corporate fundraising strategy delivery and development.

Corporate Partnerships

· Working with the CEO and Senior Philanthropy Manager, you will review and relaunch GCT’s corporate membership/ sponsorship scheme in 2025 linking with GCT’s 30th Anniversary.

· Working with the Senior Leadership Team you will support the development and implementation of GCT’s first Galapagos Regenerative Tourism Partner initiative (aiming to generate c. £50K per year towards regenerative tourism work).

· You will continue recruitment and cultivation of GCT’s corporate partners from the travel industry and other industries, ensuring partnership deliverables and income targets are met.

· You will support the Senior Philanthropy Manager with logistics, promotion and fundraising strategies for the GCT cruises.

Regenerative Tourism

· You will stay informed of tourism news from Galapagos and trends for UK tourists including attending relevant networking events, updating the wider GCT team on a quarterly basis.

· Support GCT’s position on the Galapagos Regenerative Tourism Working Group.

· Ensure opportunities to share regenerative tourism messaging are optimised to increase industry uptake of biodiversity and local community positive solutions.

General

· Stay informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, keeping the Senior Leadership Team updated of any changes.

· Support for GCT events such as our annual Galapagos Day.

· Ensure GCT’s fundraising and contact data management policies are kept up to date and implemented across the organisation.

· To support other team members as required at busy times.

About You: Person Specification

Who we are looking for:

· An enthusiastic and experienced fundraiser with a true passion for the natural world, keen to drive ambitious strategies to grow our impact.

· An experienced community cultivator and relationship builder, supporting thriving networks of contacts.

· An excellent communicator with experience of customer communications, confident at networking, representing the organisation and recruiting new supporters.

· A highly organised, target driven and goal orientated individual who has strong experience of motivating others and managing happy, productive teams.

· A self-starter who will be responsive to the changing demands of a growing organisation and is willing to drive change within the organisation and challenge current processes where appropriate

Work Experience & Skills Required:

o Experience delivering six figure annual income targets.

o A demonstrable track record in membership management and/or corporate fundraising.

o Skilled networker with proven ability to develop and cultivate new relationships and steward existing ones.

o Highly organised with the ability to plan, prioritise and deliver to tight timeframes.

o Strong finance/budget planning experience with ability to track targets, RoI and KPIs.

o Excellent written and verbal communications skills, experience in best practice customer service.

o High digital literacy, confident in a variety of softwares (e.g. Excel and other Microsoft Office programmes, databases and CRM systems).

o Excellent team management skills with evidence of supporting others to achieve their potential, experience in training others desirable.

Desirable:

o Experience working in the charity sector and particularly in environment/conservation or the tourism sector will be an advantage.

o Evidence of fundraising and/or marketing skills e.g. a qualification or training course is desirable.

o Spanish language ability is an advantage but not critical to this role.

o Confidence in public speaking to a variety of audiences and experience facilitating workshops is beneficial.

Place of work: GCT offices, central London (UK) with potential for occasional national and international travel; based in London office at least 2 days per week, option to work from home up to 3 days per week. This is a UK-based role, please only apply if you are legally entitled to work in the UK and can easily travel at least two times a week to our London office (near Waterloo).

Hours of work: 35 hours (5 days) per week.

Salary: £32,000 - £37,000 depending on experience, 25 days of annual leave plus bank holidays

Reports to: CEO

Line Manages: Individual Giving Fundraiser, possible intern/ volunteer/ consultant management

Closing Date: 12 noon, Thursday 5 December 2024. First interviews planned for week of 9 December.

To Apply:

Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 63% of clients secure a job within a month.

The Smart Works service is delivered in London, Manchester, Stockport, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past eleven years, Smart Works has helped over 40,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In April 2022, Smart Works launched a Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women a year. We are on track to achieve this by expanding the reach of our existing centres and opening new centres in areas of need including Bristol; set to open in early 2025.

About this role

The West London Service Delivery Executive will play a key role in the Service Delivery Team, supporting with the smooth running of our service, and creating a welcoming atmosphere for all clients, volunteers and visitors. The Smart Works London team is friendly and professional, and we work closely together to make sure every client has an outstanding experience when they visit us.

The Service Delivery Executive will often be the first point of contact a client will have with Smart Works, providing administrative, phone and booking support for clients across London and beyond. Therefore, the role requires a candidate who is friendly, organised and hard-working, with strong administrative skills, excellent communication skills and a drive to ensure all women who visit us have the best possible experience.

If you’re passionate about supporting women and want to be part of an ambitious and supportive team, then this is an ideal opportunity for you. 

This is a fixed term maternity cover contract until October 2025. Due to the nature of the role, it cannot be done from home and the succesful candidate will be based full time in the West London Centre in Ladbroke Grove. 

How to Apply

Please head to our website to read the full job description and to submit an application through our recruitment system. 

You will need to submit a CV and a cover letter answering the following questions by 5pm on Sunday 24th November.

• Why do you want to work for Smart Works? (Max 250 words).
• What experience and skills do you have that makes you well suited to the role? (Max 400 words).
• In your own words, what do you think makes Smart Works an essential service? (Max 250 words).

1st interviews will be held online on 27th November and 2nd interviews will be in person at our West London centre on 29th November.

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of female unemployment as we would like to increase the representation of these groups at Smart Works.