General Manager Jobs in SE6 1HW

We are working with a national charity with a clear vision of a society where care and support maximises people's choices, removes social inequality, and enables people to live fulfilling, safe and healthy lives. We are looking for an outstanding, temporary PA to work remotely on an ongoing temp contract with scope to become permanent. Occasional visits to the London office are required once a month.

The Personal Assistant to the CEO is the first point of contact for general CEO queries, and will be responsible for managing the CEO’s diary, coordinating and scheduling meetings and ensuring effective time management.  The role holder will need to attend various meetings including internal management, staff, board and committees, to take clear, concise and succinct minutes and actions, ensuring appropriate follow-up is completed.

The role holder will need to be a strong communicator, with attention to detail and discretion an essential criteria. 
 

1. Manage the CEO’s calendar, appointments and meetings
2. Coordinate and arrange internal and external meetings, including management, board and committee meetings, ensuring timely preparation of the agendas and supporting meeting papers
3. Attend meetings to capture, clear and succinct minutes and actions (at least one meeting per month, will be held physically in London)
4. Pro-actively follow up on meeting actions to ensure associated deadlines are met

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

 Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.

You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

About You:

Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure. 

You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR. 

About The Role

• Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
• Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
• Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure 
• Work alongside the Content team to research and develop retention. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters

Please see the job description for more detail 

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or SJA volunteers wishing to apply, please apply below. 

About Us:

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion. 

  We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

In 2017, we pioneered the UK's first interest-free loan programme specifically designed for refugees, offering a dignified and independent pathway to integration. This programme supports individuals by funding essential costs such as UK training, licensing, exams, certifications, housing, and family reunification. Our mission is to empower people to rebuild their lives and thrive in a safe environment.

Since 2017 we've lent over £2.5million with a repayment rate of over 98%. 

Now we're on a mission to scale our impactful loan programme, and we're looking for an exceptional Financial Administrator to be part of our journey.

• Are you detail-oriented and passionate about numbers?
• Do you love helping people and making a difference?
• Enjoy picking up the phone and talking to people?
• Want to work remotely in a small, dynamic team with a big impact?

About the Role:
As our Finance Administrator, you'll play a key role in managing loan applications and ensuring smooth financial processes. This full or part-time, flexible position allows for remote work, with very occasional meetings in London.

Key Responsibilities:

• Overseeing the full loan lifecycle, from initial application to repayment.
• Maintaining accurate records in our CRM and lending software.
• Providing clear communication and support to clients throughout the loan process.
• Collaborating across the team and with our partners, Moneyline, to ensure a seamless client journey.
• Keeping databases up to date and ensuring all documentation is organised.

What We're Looking For:

• Significant administration experience, ideally in finance or loan administration.
• Exceptional attention to detail, strong numeracy, and excellent communication skills.
• Proficiency in Microsoft Office; experience with Salesforce and HES programs is a plus.
• Self-motivated, highly organised, and capable of managing multiple tasks independently.

Why Join RefuAid?
Work in a supportive, inclusive environment where your efforts will have a tangible impact on the lives of refugees. We offer a flexible working schedule and the opportunity to contribute meaningfully to a cause you can be proud of.

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are seeking a Head of Communications and Marketing to lead on the charity's communications strategy.

The Head of Communications and Marketing is a strategically important post in the organisation with lead responsibility for overseeing communications, marketing and PR for the UK’s only national cleft lip and palate support charity. The role involves managing all aspects of internal and external communications including media relations, digital content and brand strategy. 

The role reports directly to the Chief Executive, is a member of the Senior Management Team and works closely with the CLAPA Board of Trustees to ensure that we maximise all opportunities to promote the work of the charity.  The post holder also has responsibility for the direct line management of the Communications and Marketing team.

How to Apply

Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.

Applications close: 9am on Monday 9th December 2024

Interviews – 1st stage: Thursday 12th December 2024

Interviews – 2nd stage: Tuesday 17th December 2024

Start date: As soon as possible – to be agreed

The Role: The successful candidate will be working with adults in a residential setting delivering assessments, group sessions and one-to-one therapy to those admitted to the service. The post holder will offer an intensive, abstinent-based programme with high levels of group therapy and a strong emphasis on aftercare support. The role will include facilitating specialist psycho-educational groups, 12 step, relapse prevention therapeutic groups and individual counselling sessions.

You will work closely with our Supported Housing team and be required to participate in regular team meetings. You will also be required to liaise with external agencies and work creatively to provide the most appropriate treatment plans for clients with complex needs. You may be required to cover occasional evening Aftercare groups.

Main Responsibilities

• Undertake assessments of people entering the service through various referral sources.
• Develop, facilitate, and review a group work programme that meets the needs of our clients. These might include dual diagnosis, trauma, cross-addiction, criminal justice issues and various types of substance use.
• Provide a holistic package of care to individuals which meets their needs and includes working with colleagues across other teams to help residents with diversionary activities, employment, training, and education.
• Work with the Supported Housing team to ensure residents are safe, secure, and maintain their tenancies and are prepared to move onto independent living.
• Provide a range of one-to-one interventions that might include MI, person-centered care, CBT, DBT and trauma work.
• Manage a caseload of individuals with a wide spectrum of needs.
• Assist residents to understand the effects and benefits of any medication prescribed for them and the importance of complying with treatment regimes. This might include liaising with pharmacists, doctors, and psychiatrists for monitoring purposes.
• Provide psychoeducation to raise awareness and understanding of substances and their effects.
• Provide onward referral and liaison with wrap-around support within SCT to enable our residents to achieve social integration and personal development.

The Vacancy

The Programme Officer will work within the Conflict Advisory Unit (CAU). The CAU provides high-quality advisory and technical support to a range of aid actors across the humanitarian, development and peacebuilding sectors, including donor institutions, UN agencies, international and national NGOs, civil society organisations, financial institutions and the private sector to integrate conflict sensitivity principles and practices into their strategies, policies, and programmes. The CAU runs remote conflict sensitivity/ peace and security helpdesks for donors, implements in-country conflict sensitivity facilities (currently in Afghanistan, South Sudan and Sudan), and undertakes bespoke conflict sensitivity work.  

In additional to the CAU, the Programme Officer will work with country programme teams and other teams across Saferworld to support the uptake of more conflict-sensitive ways of working across diverse conflict-affected contexts and help to promote learning and good practice on adopting conflict-sensitive approaches. This role offers an exciting opportunity to play a pivotal role within a dynamic and enthusiastic team and to work in support of addressing issues that are important for people affected by conflict and the aid sector.  

For more information about the roles and responsibilities, person specification and any other requirements, please refer to the job document.

Saferworld reserves the right to close this vacancy early given sufficient quality applicants. We therefore encourage early applications to avoid missing out.

The Organisation

Saferworld is an international organisation dedicated to conflict prevention and peacebuilding programming, policy and practice. We collaborate with institutions and work directly with partners across Africa, Asia, the Middle East and Europe to tackle diverse factors that drive violent conflict, injustice and insecurity. We participate in major global policy debates on peace, justice and security to influence change.

For more information about Saferworld as an organisation, our commitment to diversity and inclusion, safeguarding, interview process or staff benefits, please refer to our website or jobs page.

The role offers the chance to work across the financial functions and offers an experience through a breadth of finance work across the organisation making it a varied and a well-rounded role.

The Finance Officer is part of the Organisational Support and Development (OSD) team at the Tax Justice Network, which is led by the Director of OSD, and the role reports to the Head of Finance and Reporting. The OSD team leads and delivers on a range of operational services from finance management, risk management, project management, event management, human resources, IT systems and other enabling functions. The team is also responsible for fundraising for the organisation. This includes respond to calls for proposals, track funding opportunities and engage with donors regularly.

Key responsibilities

• Undertake the day-to-day bookkeeping including accounts payable, accounts receivable, banking payroll and general ledger maintenance
• Ensuring accuracy and integrity of all financial records and keeping a clear audit trail of all financial records
• Manage the staff payroll process including pension, HMRC and other related processes
• Manage the periodic payment runs and ensure that all payments are paid on time
• Supporting financial planning and reporting for project proposals, project reporting and management reports
• Support with project and year end audits schedules
• Assist in the preparation of accruals, prepayments and other journals
• Maintaining fixed asset register
• Provide guidance to team on internal financial processes and policies and assist with queries and escalating them as necessary
• Ensure organisational adherence to our internal and funder specific procurement policies
• Undertake other financial administration work and supporting the wider OSD team on team responsibilities and duties as required

Person specification

Skills and experience

Essential
• Holding or working towards a CCAB, CIMA or overseas equivalent qualification
• Hands on experience of working in a finance department of charities or not for profit organisations
• Experience of carrying out detailed reconciliations, and can demonstrate a keen eye for detail and a thorough and methodical approach in all work
• Strong IT skills with intermediate knowledge of Excel and cloud-based accounting software (preferably Xero)
• Ability to communicate effectively, accurately and succinctly in English, in writing and verbally
• Excellent interpersonal skills

Desirable
• Experience of producing financial reports for a range of purposes
• Experience of working with multi-currency transactions and cash holdings
• Experience of working with EU funded grants
• Experience of working with a variety of cloud-based platforms such as Airtable, Xero, SharePoint, Slack and Zoom

Attributes

Essential
• Ability to work collaboratively as part of a team and independently with a high degree of initiative
• Flexible and able to manage a varied workload and deadlines
• Ability to deliver work of a high standard with excellent attention to detail
• Knowledge of UK and / or EU financial regulations
• Resourceful and flexible approach with a “can do, will do attitude” and willingness to learn and adapt

Desirable
• Passion for tax justice and international development issues
• Previous experience of grant management
• Use of electronic banking software

Are you an immediately available HR professional with experience in a HR generalist role? If so then this People Coordinator role working for one UK's most prestigious arts and heritage organisations could be the right role for you.

Job title: People Coordinator

Contract type: Interim

Start: ASAP

Location: A short walk from Cutty Sark station

Pay: £18 - £19 an hour + holiday pay

Hours: Full time

Hybrid: 2/3 days in the office - business demand may require to be in more days during some weeks

In your role as People Coordinator you will report to a Senior People Partner and will support the wider HR team in the onboarding and inducting of new starters across organisations.

Your day to day duties will include but will not be limited to;

• Drafting and issuing contracts of employment
• Completing all onboarding checks in references, DBS, and Security vetting
• Ensuring on induction policy, and forms are completed and filled in an accurate and timely manner
• Update employee records on iTrent
• File information - adhering to GDPR and Data Protection guidelines
• Updating payroll changes
• Greeting new starters and completing first day induction
• Issue contracts change letters

This is a business facing role and you will have the opportunity to work with stakeholders from across the business. The skills you will bring to your as People Coordinator will include;

• Knowledge and experience of working in a similar role
• Excellent communication written and verbal communication skills to complete all induction process
• Stakeholder management and ability to work effectively with the wider business
• Working knowledge of HR system such iTrent

If are interested in working as part of busy and growing team and want to apply for the position of People Coordinator through TPP Recruitment then please do so by sending your CV to

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking for an enthusiastic, organised, proactive individual who has a successful record in the role of a PA, EA or Team Assistant and who is looking to take on a new, exciting challenge that will make a real difference to the community.

Are you someone who can effectively engage with a range of individuals, manage multiple workstreams and work independently to meet delivery timelines? 

This is a full and varied role – no two days will be the same! We can offer:

• The opportunity to be fully involved in meaningful work, to make a difference and see the positive impact of your work

• An experienced team who will support you to deliver on your goals, and to grow personally and professionally

• The platform to manage and deliver on your own workload

• A role that allows you to take the initiative, to innovate and to be involved with multiple stakeholders across the business 

• Fulfilling and rewarding work that contributes to society, sustainability initiatives and environmental challenges

ABOUT BAKER STREET QUARTER PARTNERSHIP

We are the Business Improvement District (BID) for the Baker Street area of Marylebone – a not-for-profit organisation making a real difference to this vibrant, diverse and dynamic part of central London.  Our innovative and compelling work is far reaching, from nurturing and connecting the community, to promoting the area’s vitality and ensuring it is resilient, safe and clean. Established 11 years ago, we have recently set out a new exciting and ambitious business plan focused on facilitating social and environmental impact, with wellbeing at its core. This is a unique opportunity to work within a team who are committed to contributing to the broader community and driving positive change. 

Our team is small but highly innovative and ambitious with a proven track record of making real improvements to the area for business and for all.  You will be joining the Partnership at an exciting time as we recently extended our area of benefit. 

We are delighted to have been recognised as a Great Places to Work certified company!

“100% of employees at Baker Street Quarter Partnership say it is a great place to work*, compared to 54% of employees at a typical UK based company”

JOB RESPONSIBILITIES:

Executive Support

• Provide intelligent diary management and full Executive Assistant support to the CEO and two members of the Senior management team

• Project support for the Executive team including drafting presentations and papers, research, presentation of statistics, attending volunteering sessions and assisting in scheduling and task management.

• Manage all arrangements for Steering Group and Board meetings including the preparation of reports and papers proactively ensuring deadlines are met

• Implementation of assistive technology for the preparation of minutes from all governance meetings (c16 per year) and responsible for proofing and finalising minutes, ensuring actions are followed up and deadlines met

• Proactive management of outstanding tasks assigned to team to ensure projects are completed on schedule

• Managing confidential HR information including personnel information ,sickness records, training records and annual leave records

• Tracking required changes to the Staff Handbook and making updates

• Database maintenance and updates, pulling data from external sources and updating mailing and other lists

• Booking meeting venues, lunches and travel arrangements for the Senior Management team

Finance Support 

• Logging expenses on Xero and assisting with credit card reconciliations 

• Raising POs and allocating to correct codes

• Assisting with finance queries and contract administration

• Management and reconciliation of office budget

• Assisting with the preparation of quarterly Management Accounts, preparing templates and ensuring deadlines are met

Office Management

• Ensure the smooth running of the office.

• Manage office move, assisting with the search for space and liaising with suppliers as appropriate

• Ensuring the office is fully stocked including management of stationary and other supplies, including refreshments and ensuring a well presented and well-maintained office space.

• Maintaining planned preventative maintenance list for office space, managing Health & Safety and Fire Assessment reviews and proactively addressing issues

• Management of bookings for community space

• Organising team training, wellbeing and social activities 

• Provide first point of contact for general office administration including first line reception and phone cover

• Manage generic email inboxes (including info@) and member support requests - coordinating responses from the entire team in a timely fashion

• Set up the meeting rooms for external guests, welcoming guests and providing refreshments

• Ensuring contact details are up to date on organisation Crisis and Continuity Plan

• Ensuring adherence to the sustainable procurement policy for all office supplies

• Management of office contracts including areas of insurance, IT/comms and equipment.

• Organise weekly team meetings, preparing agenda and sending action points

• Be the Fire Marshall, First Aider and DSE Assessor for the office (full training provided)

• Opportunity to be trained as Mental Health First Aider

• Always acting as an ambassador for BakerStreetQ

Finance Support

• Logging expenses on Xero and assisting with credit card reconciliations 

• Raising Purchase Orders  and allocating to correct codes

• Assisting with finance queries

• Assisting with contract administration

It is expected that the Team Assistant will provide cover for and stand-in as necessary for the Marketing and Events Coordinator and the Project Assistant, and has familiarity of their job functions to enable such coverage to be provided.

To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required

SKILLS REQUIRED:

Required skills

• Excellent communication skills (both written and verbal) with a strong ability to build rapport and engage effectively with a wide range of individuals

• Proactive and detail orientated 

• Self-motivated, taking accountability for own workload and timely deliverables of work

• Excellent attention to detail

• Strong planning and time management/multi-tasking skills, with the ability to take the initiative and work independently with little supervision, yet maintaining regular communication within the team

• A flexible approach, professional outlook and positive attitude is essential 

• Ability to work to tight deadlines whilst caring to ensure a high standard of work quality

• Ability to work effectively in a team environment with a “can-do”, willing, collegiate approach 

• Flexibility to adapt effectively to change

• Flexibility to work occasional evenings and out of core hours to attend events where necessary 

• Demonstration of a mature approach and manner, with a high level of integrity and someone who can be trusted with confidential information

• Problem solving

• Intermediate skills in Word, Excel and PowerPoint and experience of using contact databases (in particular input, retrieval of data and the ability to use database) 

Required Experience

• Previous work experience in a PA, EA or administrative role, supporting an individual or team likely to have been gained over a minimum of 12 months

• A passion/drive to contribute in a community focused, social impact role 

• An interest in the urban environment and an organisation involved in sustainability initiatives, area promotion, placemaking projects

Our Benefits:

• Private health insurance via BUPA for employee only from day one

• Pension – Employee 5% and Employer 6% 

• 25 days Annual Leave plus bank holidays and additional gifted holiday over Christmas

• Season ticket loans

• Cycle to Work scheme 

• TechScheme – limit £2000

• Wellbeing sessions

• Opportunities and Support to volunteer

TIMESCALE:

Closing date for applications 29th November 2024.

Application by cover letter and CV.

We are looking for a hands on Head of Data and BI to develop organisation-wide reporting capabilities, providing strategic-level insights to the executive team, and ensuring the smooth integration of data from multiple sources, for a wonderful health charity offering home working.

The Charity
A warm and collaborative charity, dedicated to supporting people through the most difficult times of their lives from palliative and bereavement care to supporting familys with the loss of a loved one.

You will be joining a highly respected organisation, with an inclusive working culture, offering fantastic benefits including structured induction programme and learning and development opportunities to aid career progression, 27 days holiday - rising to 33 with length of service plus bank holidays and a company pension scheme as well as much more.

The Role
The role of Head of Data and Business Intelligence is a hands-on technical role that will lead data warehouse development and associated services provided by the Data Team.

The Head of Data and Business Intelligence will be responsible for leading the development and execution of the charitys data strategy, ensuring data-driven decision-making across the organisation. The role is responsible for the strategic oversight and management of the charitys centralised data warehouse, ensuring that data is collected, stored, and managed to support effective reporting and analysis across the organisation.

In a devolved model, where data analysts sit within various departments, this role does not involve direct line management of analysts. Instead, the role focuses on collaborating with these teams to support their data needs and operational objectives.

The role is crucial in developing organisation-wide reporting capabilities, providing strategic-level insights to the executive team and SLT, and ensuring the smooth integration of data from multiple sources.

The Candidate
Key experience and proven ability in Power BI, SSIS, SASS, SSRS
Comprehensive understanding of SQL and Data warehousing principles with experience of working with cloud-based data warehousing, data engineering, and CRM systems.
Demonstratable experience of SQL Server and T-SQL with strong SQL skills in MS SQL.
Strong understanding of data governance, GDPR, and data compliance standards.
Experience in leading data strategy development and implementation.
Experience of developing data warehouse capabilities in Microsoft Azure
Experience of working in a matrix management environment

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

JOB TITLE:                     Fundraising Retention Lead 

SALARY:                  £30,000 pa - £40,000 pa (FTE)  depending on skills and experience, (working 2 days per week with

                                    Wednesday as a working day, pro rata salary £12,000 pa - £16,000 pa)            

LONDON:                      Home Working/London Office                          

HOURS OF WORK:      Part-time 14 hours per week

REPORTING TO:          Head of Fundraising

Are you passionate about nurturing lasting relationships with supporters? Join Premier as the Fundraising Retention Lead!

Premier, Europe’s leading Christian Media organisation, is at an exciting juncture in our journey. In this pivotal role, you'll be responsible for spearheading strategies that not only retain but deeply engage our donors. Through heartfelt communication and impactful storytelling, you'll communicate the significant difference our donors' support makes, ensuring they feel deeply connected and valued by Premier. Your efforts will directly contribute to sustaining and advancing Premier’s mission, to help people encounter God through media. 

Role Overview

• Lead and implement Premier’s comprehensive donor retention strategy, crafting communication that supports long-term donor engagement.

• Ensure all first-time donors receive immediate, heartfelt acknowledgment, fostering a strong initial connection.

• Plan the reactivation journey for lapsed Direct Debit donors, analysing and enhancing the conversion rate of such campaigns.

• Create bespoke communication plans through personalized updates, including exclusive insights and messages from the CEO.

• Oversee fundraising content for Premier’s quarterly supporter publication and liaise with external agencies to produce impactful donor retention materials.

• Utilise retention metrics to refine strategies and recommendations for Premier’s broader fundraising efforts.

Why Join Premier?

• We offer competitive salary

• Hybrid work

• Additional leave on your birthday

• Extra annual leave in addition to statutory

• Competitive sickness absence pay scheme

• Life Assurance scheme

• Employee Assistance with online GP scheme 

• Working from home equipment allowance

• Eye care scheme 

• Enhanced Maternity and Paternity leave pay 

In addition to competitive pay and benefits, Premier offers:

• Great place to work, with people that support, encourage and look out for one another. You will love coming into work, both in person and virtually.

• Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.

• Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration.

Please note that the nature and/or context of the role mean that an occupational requirement applies for the postholder to be Christian.

Ready to make a lasting Impact? Apply now!

We are looking for an enthusiastic, organised, proactive individual who has a successful record in project, programme and operations support and who is looking to take on a new, exciting challenge that will make a real difference to the community.

This is a full and varied role – no two days will be the same! We can offer:

• The opportunity to be fully involved in meaningful work, to make a difference and see the positive impact of your work

• An experienced team who will support you to deliver on your goals, and to grow personally and professionally

• The platform to manage and deliver on your own workload

• A role that allows you to take the initiative, to innovate and to be involved with multiple stakeholders across the business 

• Fulfilling and rewarding work that contributes to society, sustainability initiatives and environmental challenges

ABOUT BAKER STREET QUARTER PARTNERSHIP

We are the Business Improvement District (BID) for the Baker Street area of Marylebone – a not-for-profit organisation making a real difference to this vibrant, diverse and dynamic part of central London.  Our innovative and compelling work is far reaching, from nurturing and connecting the community, to promoting the area’s vitality and ensuring it is resilient, safe and clean. Established 11 years ago, we have recently set out a new exciting and ambitious business plan focused on facilitating social and environmental impact, with wellbeing at its core. This is a unique opportunity to work within a team who are committed to contributing to the broader community and driving positive change. 

Our team is small but highly innovative and ambitious with a proven track record of making real improvements to the area for business and for all.  You will be joining the Partnership at an exciting time as we recently extended our area of benefit. 

We are delighted to have been recognised as a Great Places to Work certified company!

“100% of employees at Baker Street Quarter Partnership say it is a great place to work*, compared to 54% of employees at a typical UK based company”

Job Outline:

To provide project support to a number of programmes including:

• Operations – Initiatives to ensure our area is maintained as a clean, safe, well-managed and resilient through dedicated street management, effective communications and facilitated local networks

• Sustainability - Promoting social and environmental impact and wellbeing while supporting the delivery of businesses’ sustainability and ESG objectives

• Smarter Giving - our initiative facilitating relationships between our member businesses and local charities and community groups

JOB RESPONSIBILITIES:

Operations Support

• Research and collate area information including crime statistics, planned street works, planned events and protests, planning and licensing

• Maintain Street Team rotas onto team calendar 

• Assistance with the day-to-day oversight of the Street Team 

• Update and send weekly Security and Operations mailer 

• Update weekly Street Works 

• Manage our range of Operations communication and intelligence sharing platforms and closed WhatsApp groups

• Actively assessing the quality and look/feel of our footprint area to report to Operations Manager

• Administrative assistance with Operational contract management 

• Manage Health and Safety/Risk Assessments/RAMS for outdoor markets and events 

• Administrative assistance for Operations linked events (Security Networking, Intelligence sharing meetings etc.)

• Manage and book all member training 

• Assisting with keeping Operations section of BakerStreetQ website up to date 

Smarter Giving Support

• Support the Community Impact Manager on collection drives/Christmas appeal

• Research related to local need and Church Street Ward (our focus for Smarter Giving)

• Attend member volunteering sessions to welcome volunteers and ensure smooth running

• Assist with arrangement of member volunteering

• Organise annual Christmas raffle

• Draft weekly volunteering and skill sharing opportunity update 

• Draft articles on successful Smarter Giving initiatives

• Organise Meet the Charity events

Sustainability and Placemaking Programmes Support

• Research and administrative support related to sustainability, accessibility and Placemaking projects

• Drafting and updating communication and content

• Liaison with businesses, the Council and other stakeholders

• Initiate, promote and manage internal sustainability initiatives

• Assist with Smarter Recycling contract management

• Manage customer care calls to Smarter Recycling users (biannually)

General

• Support with the collation of performance/KPI data  for quarterly, annual and ad hoc reports

• Minute Sustainability Steering Group and Streets and Spaces Steering Group,  following up to ensure actions are completed

• Research related to local events and activities

• Staff pop-up member information stalls

• Financial administration related to Operations and Smarter Giving 

• Contract administration and support 

• Manage generic email boxes including  training@ and info@ responding in a timely fashion 

• Support and provide cover during holidays and absences for the Executive Assistant and Marketing & Events Coordinator including office and phone cover, office supplies and welcoming guests 

• Always acting as an ambassador for BakerStreetQ. 

• Back-up Fire Marshall and First Aider for the office (full training provided). 

• Opportunity to train as Mental Health First Aider

It is expected that the Project Assistant will provide cover for and stand-in as necessary for the Marketing and Events Coordinator and the Team Assistant, and has familiarity of their job functions to enable such coverage to be provided.

• To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required

PERSON SPECIFICATION

Required skills

• Excellent communication skills (both written and verbal)

• Exceptional personal planning and organisational skills

• Adept at independent working taking accountability for own workload and timely deliverables of work

• Excellent attention to detail

• Strong planning and time management/multi-tasking skills, with the ability to take the initiative and work independently with little supervision, yet maintaining regular communication within the team

• A flexible approach, professional outlook and positive attitude is essential 

• Ability to compile and accurately record information

• Intermediate skills in Word, Excel and PowerPoint and experience of using contact databases (in particular input, retrieval of data and the ability to use database) 

• Ability to work to tight deadlines whilst caring to ensure a high standard of work quality

• Ability to work effectively in a team environment with a “can-do”, willing, collegiate approach 

• Flexibility to adapt effectively to change

• Exceptional eye for detail and data accuracy

• Ability to liaise and build a rapport via telephone, in person and in written correspondence with senior business representatives and a variety of professionals and voluntary groups 

• Flexibility to work occasional evenings and out of core hours to attend events 

Required Experience

• Previous work experience in an operational support or project support role likely to have been gained over a minimum of 12 months

• A passion/drive to contribute in a community focused, social impact role 

• An interest in the urban environment and an organisation involved in sustainability initiatives, area promotion and placemaking projects

Our Benefits:

• Private health insurance via BUPA for employee only from day one

• Pension – Employee 5% and Employer 6% 

• 25 days Annual Leave plus bank holidays and additional gifted holiday over Christmas

• Season ticket loans

• Cycle to Work scheme 

• Salary sacrifice TechScheme – limit £2000

• Wellbeing sessions

• Opportunities and Support to volunteer

TIMESCALE:

Closing date for applications 29th November 2024.

Application by cover letter and CV.

This is a fantastic opportunity to join our busy Talking Therapies service (previously known as IAPT), working alongside the Psychological Wellbeing Practitioners (PWPs) as well as supporting clients of the service with enquiries and bookings.

You will be working with the PWPs to set up and maintain effective office systems and procedures to ensure the smooth running of administration for Richmond Talking Therapies. You will be contributing to a well-established service with an excellent reputation.

The successful candidate will have experience in an administrative support role and will bring strong organisational, data handling and IT skills. The role will involve processing sensitive data as well as speaking to clients, so a strong understanding of confidentiality is essential. Therefore, experience of speaking to people with mental health difficulties in a helping role, and good knowledge and experience of safeguarding practices is desirable but not essential.

Benefits of working for RB Mind:

· 25 days annual leave plus bank holidays each year, increasing by 1 day per full year of service (up to a maximum of 30 days)

· Bonus 1 day of annual leave per year over the festive period

· Flexible working options including working from home opportunities

· Paid time off for medical appointments

· Contributory Pension Scheme

· Employee Assistance Programme (EAP) which includes free counselling sessions and access to a wellbeing app.

· Training and personal development opportunities

· Staff away days and socials

Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.

Successful candidates will be required to complete an enhanced DBS. 

Please send a CV along with a covering letter which addresses how you meet the person specification for the role.

Interview date: Thursday 12th and Friday 13th December 2024.

Royal Ballet and Opera 
Senior Finance Business Partner
Circa £65,000
Permanent, Full-time 
Hybrid working, 3 days a week in the office
Closest station Covent Garden

The Royal Ballet and Opera stand as iconic institutions in the UK’s performing arts landscape, dedicated to delivering world-class ballet and opera performances that inspire, captivate, and enrich. Our mission is to combine innovation with tradition, reaching diverse audiences and expanding our impact on both national and international stages. With a focus on enhancing accessibility, fostering partnerships, and diversifying our revenue streams, we are committed to a sustainable future that continues to support and celebrate artistic excellence.

To support this ambitious vision, we are seeking a commercially-focused Senior Finance Business Partner who will play a key role in identifying and driving alternative revenue streams. This strategic position will focus on building the financial foundation for growth, while supporting new commercial ventures that enhance the Royal Ballet and Opera’s impact and reach.

As Senior Finance Business Partner, you will work closely with the Chief Commercial Officer & Chief Financial Officer to provide financial insights and direction that align with our artistic and commercial goals. You will lead the financial planning, budgeting, and forecasting process, with an emphasis on identifying opportunities for income generation and maximising returns from existing and new revenue streams. You will also collaborate with key departments to evaluate and implement commercial initiatives, including venue hire, sponsorship, merchandise, digital content, and membership programs, helping to diversify income while supporting our mission.

Reporting to the CCO, this role will oversee a Management Accountant, to provide business and financial support for the Audiences and Commercial division. This includes day to day financial analysis and reporting, support for longer term strategic planning, review of progress against strategic objectives, management of financial controls and general finance support.

This is an exceptional opportunity to join the Royal Ballet and Opera at a transformative time. If you are passionate about supporting the arts and have a strong commercial acumen to drive financial growth in a world-renowned cultural institution, we invite you to apply for this impactful role.

Key Responsibilities: 

• Develop strong working relationships with key stakeholders and work in partnership with other teams providing data and analysis relevant to the business strategy.
• Use data from various data sources to understand historic trends and use this information to create financial models and presentations to inform budget decisions.
• Create income and cost Key Performance Indicators and research other organisations to measure performance.
• Provide timely and accurate monthly management accounts including income and  expenditure, balance sheet reconciliations and Key Performance Indicators.
• Prepare budgets according to timelines in discussion with the team, Chief Commercial Officer and Chief Financial Officer.
• Prepare monthly rolling forecasts of income and expenditure, working closely with other members of the Team.
• Undertake monthly reviews with budget holders to review income and direct costs and feedback to key stakeholders where necessary.
• Lead and line manage direct report effectively, with due regard to performance management, development, coaching, guidance, training, recruitment and retention.
• With direct report, build in routine one to one supervision meetings to provide an infrastructure of information flow and support.

Who are we looking for?

• A formally qualified accountant 
• Relevant and appropriate experience in finance and management accounting obtained in a complex organisation
• Experience in budgeting and forecasting in a complex organisation 
• An excellent communicator who is able to influence at all levels within the organisation
• Ability to work on own initiative, assess priorities and be proactive.

Royal Ballet and Opera are fully open to sector experience. As such we welcome candidates from industry, charity or practice backgrounds.

Timetable:
Closing deadline:             Sunday 24th November
1st round interviews:        28th November
2nd round interviews:       w/c 2nd December
3rd round interviews:        w/c 9th December 

Next steps?
Royal Ballet and Opera are proud to partner with Allen Lane and Iain Slinn on this recruitment. To apply for this position, reach out to Iain Slinn