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Fundraising training manager jobs in stratford, greater london

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Top job
Mothers' Union, SW1P, London (Hybrid)
£45,000 - £50,000 per year
Join us to deliver continuous improvement to our CRM system and data quality within it
Posted 1 day ago Apply Now
The King's Trust, London (Hybrid)
£27,100.00 to £33,900.00 (National) £30,600.00 to £38,200.00 (London), dependent on your location, skills, knowledge and experience
Posted 1 day ago
Crohn's & Colitis UK, Hatfield (Hybrid)
£35,000 - £37,000 per annum, depending on experience
An exciting opportunity to be part of growing our income from charitable trusts, foundations & major donors to generate sustainable funding.
Posted 1 day ago Apply Now
Chapter One, Remote
£40,000 per year
Are you dynamic, driven and focused on results? Flex your sales and relationship building skills as our Corporate Partnerships Manager!
Posted today Apply Now
The Weir Link, London (On-site)
£40,000 - £50,000 per year
Posted 2 days ago Apply Now
Chefs in Schools, London (On-site)
£38,000 per year
This is an exciting opportunity for an engaging and organised trainer to join our growing charity, and empowering training programme.
Posted 1 day ago
Closing in 4 days
Mothers' Union, SW1P, London (Hybrid)
£31,000 - £36,000 per year
Implement the day to day project management of the individual giving programme across our existing and new fundraising products
Posted 3 days ago Apply Now
Youth Music, London (Hybrid)
£30,000 - £33,000 per year dependent on experience
Seeking an enthusiastic individual to join Youth Music in supporting our mission & managing relationships with community supporters.
Posted 1 week ago
Closing in 3 days
Frazzled, Remote
£38,000 - £45,000 per year
Ruby Wax's mental health and wellbeing charity is seeking a brilliant Fundraiser to support the next phase of our growth & development.
Posted 5 days ago Apply Now
Page 3 of 16
SW1P, London (Hybrid) 6.36 miles
£45,000 - £50,000 per year
Full-time
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Interested in managing the CRM database of an International Development Charity? You will help deliver continuous improvement to the CRM system and data quality within it. You will need to be able to effectively analyse and configure the CRM system, adding new fields as and when approved via a change approval process.

Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.

The Role

We have recently launched our new CRM based on Microsoft Dynamics 365, and are looking for a CRM Manager to join an end user Charity in Central London. The Charity has a direct front end CRM user base of around 30 staff. It also has a power platforms bespoke portal for between 64-120 regional staff to login to, who contribute to the membership programme, creating new memberships and managing the renewals process which happens each year. It also has a power portals Donation portal which directly integrates to Dynamics 365 and Business central. This role is to support our internal staff (30) and external Staff (120) with the day to day activities ensuring business processes are fit for purpose and seek out possible improvements in the long term roadmap.

Key Functional Areas

  • Data architecture– Lead on the review and structure of data on CRM.
  • Systems Governance - Ensuring system best practices are followed, producing dashboards to identify common errors to follow up with users offering tailored training for common issues.
  • Training and Support - training of new members, ongoing training and refreshing areas where common issues are found in regular training sessions all staff and portal users can attend.
  • Information Governance and Data Protection - Ensuring data is kept up to date and added in the correct formats and standards. Leading on data compliance and legalisation for the charity

Please refer our job description for more information

Key skills & experience we are looking for

  • 3 years’ CRM experience with at least 2+ years experience with administering Dynamics CRM/365/2016.
  • Proficient in Microsoft Office 365.
  • Experience in systems and requirements analysis/Systems documentation.
  • Managing issues and maintaining issue management systems.
  • Microsoft Office 365 automation, including Microsoft Flow.
  • Business Process Modelling Notation (BPMN).
  • Business Central.
  • Power BI.

Benefits

  • 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
  • Employer pension contribution of 6.5%.
  • Enhanced maternity, paternity and adoption pay.
  • Two volunteering days per calendar year.
  • One away day per calendar year.
  • Enhanced sick pay.
  • Bereavement leave & Compassionate leave
  • Season ticket loan.
  • Cycle to work scheme.
  • Employee assistance programme.
  • Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 08 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Application resources
Posted by
Mothers' Union View profile Organisation type Registered Charity Company size 21 - 50
Posted on: Wednesday, 23 April 2025
Closing date: 08 May 2025 at 17:00
Job ref: CRM Manager - April 2025
Tags: CRM, Data Analysis, Data Protection, Database Management

The client requests no contact from agencies or media sales.