Fundraising Specialist Jobs

Role: TCAA Crew Member (London Oxford Airport - Kidlington)
Salary: £27,103
Hours: Full time, 40hrs per week.

About us 

The Air Ambulance Service is an organisation steeped in the values of Courage, Creativity and Compassion.  These have served us well over the years and are at the heart of everything we do. Since the charity’s first operational flight in 2003 our dedicated crews have attended nearly 45,000 potentially life-saving missions.
 
Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake.  This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds.  The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support.
 
We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
 
The Charity leads the way in the delivery of critical care and inter-hospital transfers, but the hard work is never over. To provide essential support to the NHS and our communities, the organisation is currently implementing its latest five-year strategy designed to continually advance response and critical care services to patients
 
Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation.  This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future.
 
Crew Member (TCAA)

Would you like to be part of The Childrens Air Ambulance team, keeping hope alive for patients and their families? 

A rare opportunity is available to join The Children’s Air Ambulance (TCAA), as we continue to grow and develop our lifesaving service. The role will initially be based at London Oxford Airport in Kidlington, Oxfordshire. 

As a Crew Member, you will provide support to specialist neonatal and paediatric clinicians during TCAA transfers, whilst working alongside our amazing team of Pilots and Airdesk Coordinators.
Reporting to the Operations Team Leader for TCAA, you will be based at London Oxford Airport* on a full-time basis (40 hours per week). The role attracts a salary of £27,103 along with our staff benefits package. 

Whilst the Crew Member role is non-clinical and does not involve direct patient care, the role requires a clinical background to understand the importance of working as a multi-disciplinary team, working in a clinical setting, handling medical devices and to support the safe transfer of patients.

Within our current team, we have Crew Members with varied backgrounds from Emergency Care Assistants, Ambulance Technicians, Associate Practitioners and Paramedics! 

You will act as the technical expert for the bespoke TCAA interior and stretcher system, so you can provide support and troubleshoot any issues should they arise. In addition, you will carry out tasks to ensure the aircraft and base is fully operational, ready for tasking.
 
*The location of the role is subject to change due to Air Base relocation; the new location will be within a 25-mile radius of London Oxford Airport. 

This role will require an Enhanced DBS check

REF-216 332

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser

Salary: £28,216 pa for experienced adviser.

£23,500 for trainee (review after 6-months)

35 hours per week, 25 days A/L + contributory pension scheme

Birmingham Settlement has an opportunity to join our Money Advice Team, either as an experienced Debt & Welfare Benefits Adviser or a Debt & Welfare Benefits Trainee Adviser.

As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance. As a Trainee you will have a basic knowledge and understanding of the issues affecting people experiencing debt and benefit problems along with some experience in an advice service or customer facing setting along with the ability and willingness to undertake training and development.

Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.

You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.

This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website.

For an informal discussion about the roles call Jelena Dukic 

For an application pack visit our website and click on Vacancies 

Closing date for applications: Tuesday,10/09/2024 at 5pm

Interviews: Monday, 16/09/2024

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Gender Equality and Social Inclusion Senior Advisor

Contract: 12 Months Fixed Term Contract, Full time

Location: WaterAid is a global and equal opportunities employer. For practical and legal reasons, the successful candidate must be based in and legally able to work in any of the following country programmes:
Bangladesh, Burkina Faso, Eswatini, Ghana, Liberia, Madagascar, Malawi, Mali; Mozambique, Nepal, Niger, Nigeria, Pakistan, Rwanda, Senegal, Sierra Leone, South Africa, Tanzania, Uganda or United Kingdom

For the UK Location: we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. For UK-based: £48,314 - £50,729 (depending on experience) or equivalent established grade F salary and benefits in the country of employment.

About WaterAid:
Want to use your skills in Gender Equality and Social Inclusion to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Gender Equality and Social Inclusion Senior Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Gender Equality & Social Inclusion Senior Advisor is based in the WASH Technical Effectiveness team of the Programme Support & Knowledge team (PSK), a key unit of the WaterAid UK International Programmes Department (IPD) operating in 17 African and Asian countries. PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world's poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange.

The team provides technical advisory expertise and fosters and supports internal and external programme and technical partnerships and networks. The team also leads on developing normative programme documents and standards and advise and support the delivery of a programme capacity enhancement strategy. PSK collaborates with many functions across the organisation including policy, advocacy, campaigns, fundraising, communications, as well as with WaterAid partners and collaborators.

About the Role:

The Gender Equality and Social Inclusion Senior Advisor is a senior position in the WASH Technical Effectiveness team, reporting to the Gender Equality and Social Inclusion Lead.

Together with the Gender Equality and Social Inclusion Lead, the Senior Advisor co-leads the delivery of core team responsibilities regarding the thematic areas of GESI and other closely associated topics for high quality WASH programming. Applying a people-centred, systems strengthening approach to WASH, she/he provides high quality specialist technical analysis, advisory, and support services to the design, inception, implementation, troubleshooting, monitoring, and/or assessments of WaterAid's programming worldwide, at both strategic and operational levels.

In collaboration with country, regional and global colleagues, she/he co-leads the facilitation of effective learning and management of technical and programme knowledge across the organisation, and co-leads the development of relevant standards and guidance. She/he also provides strategic and technical input to fundraising, communications, and external engagements.

The Senior advisor has a high degree of independent and professional responsibility within own specialist areas, and discusses with her/his line manager to agree on how objectives are delivered. She/he is seen as a thematic authority and is able to handle highly challenging technical assignments. With a good understanding of organisational dynamics and ways of working, she/he is expected to effectively collaborate widely across WaterAid, facilitating joined-up and comprehensive efforts to advance WaterAid's programming globally.

About You:

• Strong technical experience in gender, equality, disability, social inclusion, rights, and other inter-related topics for WASH programming in both urban and rural, low-income settings, demonstrated through a progressive career record.
• A relevant post-Graduate degree or equivalent work experience.
• Strong experience in offering technical assistance, consulting, and/or advisory services to empower and to develop capacities.
• Ability to handle highly specialized, unusual, and challenging technical assignments, resolve complex issues in practical and imaginative ways.
• Strong writing ability in English. Experienced in producing practical knowledge products targeting needs of diverse audiences.
• Organised and efficient. Demonstrated ability to drive tasks forward to completion in a timely manner while maintaining high quality.
• A team player, able to work responsibly, under pressure, and collaboratively across diverse groups and culture.
• Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
• Solid IT skills, particularly with core Microsoft Office software.
• Ability to travel internationally up to 30%.

Although not essential, we also prefer you to have:

• Relevant technical experience in systems strengthening, sustainable development, water, sanitation, hygiene, behaviour change, health, environment and/or other WASH-related topics.
• Working knowledge in French, Portuguese, Spanish, and/or any language widely spoken in the countries where WaterAid has programming.

Closing date: Applications will close at 23:59 on 8th September 2024. Availability for interview is required from the week commencing 23rd September 2024.

How to Apply:
STo see the full job pack, please click 'Apply'. Please apply by submitting the following 3 items into one document in either Word Document or PDF format:

• Item 1: Your Cover Letter
• Item 2: Your CV
• Item 3: Short answers to the following three questions on a separate page. Please limit each answer to no more than 200 words.

1. Q1. What are your top 3 skills / areas of experience that you feel meet the requirements of the role?
2. Q2. What is your approach to provision of technical advice and support?
3. Q3. How is gender equality and social inclusion related to WASH systems strengthening?

Please indicate your location and the right to work eligibility in your Cover letter.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

This is a fantastic opportunity for an individual who wants to make a difference in one of the most game-changing medical research fundraising charities in the UK. A Junior Graphic Designer is an exciting, innovative and ambitious position and Brain Tumour Research is an exciting, innovative, and ambitious charity.

We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK. Reporting to the Marketing Manager, the Junior Graphic Designer will mainly work with our Graphic Designer, but potentially also with other designers at external creative agencies.

Position: Junior Graphic Designer
Location: Head Office, Milton Keynes. We offer a hybrid working model, where team members are expected to be in the office for a minimum of three days per week.
Salary: £23,000 per annum
Contract / Hours: Full time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, death in service policy, access to a Employee Assistance Programme and option to join our healthcare scheme.

About the Role 
At Brain Tumour Research, we are looking for a highly creative individual with strong graphic design skills. As the Junior Graphic Designer, you must be enthusiastic about delivering great work and keen to grow in skills and experience. Intuitive understanding of articulating a brand within design assets, is also key. A sharp eye for detail is essential, as are good communication skills and command of the English language.

You will provide a crucial role in delivering brand design assets for print and digital to help meet key objectives across the organisation. The scope of the role means no two days will be the same – you’ll work on numerous projects, adhering to the master brand guide for the charity and any other brand identities of specific marketing campaigns. You’ll enjoy and take pride in producing clean, typographically elegant, imaginative and impactful work.

About You 
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.

Do you have:

• Proven graphic design experience with examples of pervious work completed.
• A strong eye for aesthetics and details.
• Familiarity with Mac and PC operating systems and software, design software and technologies, especially Adobe Creative Suite.

About Brain Tumour Research

Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

We are invested in our employees and are proud to be accredited by Investors in People.

Closing Date: 4th September 2024 
Please note: Early applications are encouraged as interviews will likely commence before the closing date.
Previous applicants need not re-apply

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also have in experience in, or be looking for a career in: Artworker, Brand Designer, Digital Communications Assistant, Graphic Artist, Graphic Design Specialist, Illustrator, Junior Motions Designer, Production Artist, Social Media Developer, Web Designer.

No agencies please.

In 2021 we launched our five-year strategy, ‘Future Forward’ setting out our ambitions for children and young people. Safeguarding is a vital component of ensuring the success of this strategy, which focuses on four key areas:

• Safe People 

• Safe Practices

• Safe Partnerships

• Safe Storytelling

We are looking for a dedicated Safeguarding Manager to join our team who will continue to take forward our vision and safeguarding action plan, supporting staff, volunteers and young people to ensure everyone we work with is safe from harm.  

JOB DESCRIPTION

Safeguarding Culture

• Embed a safeguarding culture where it is everyone’s responsibility to safeguard children, young people and adults at risk and safeguarding is at the heart of everything we do

• Lead on the development and implementation of The Diana Award’s Safeguarding Strategy and Framework

• Take responsibility and oversee The Diana Award’s newly formed external safeguarding Commitee, in line with the group’s terms of reference. Working with them, and internal stakeholders to ensure best practice across the organisations.  

  Case Management:

  • Take the day-to-day lead on managing and actioning anything which constitutes a safeguarding concern in line with our Safeguarding Policy; this includes making referrals to and liaising with The Diana Award's Safeguarding Committee, statutory organisations and other agencies/organisations as appropriate

• Provide specialist advice and support to staff and volunteers across the organisation in all aspects of safeguarding, ensuring best practice and accountability. Attend events and training as the Designated Safeguarding Lead where required

Safeguarding by Design

• Review and update The Diana Award’s Safeguarding policies and procedures, creating new procedures as required and ensure wider policies have considered safeguarding requirements

• Work with teams across the organisation to ensure a ‘safeguarding by design’ approach to all programme design, implementation and partner/stakeholder relationships

• Develop, implement and deliver a robust training programme that equips staff and volunteers with effective tools to safeguard services users and themselves

• Involve young people in building safe practices and programmes through existing channels (e.g., youth boards, surveys)

• Work with our Marketing & Communications, Fundraising and Policy teams to ensure young people are empowered and supported to shape their own storytelling process and that our external media and communications reflects safeguarding best practice

  Risk Management & Compliance

• Ensure confidential, robust and accurate record-keeping e.g. through MyConcern (disclosure reporting tool)

• Coordinate and lead on the process of all reporting in relation to safeguarding, both internally and externally, providing regular updates to SLT and the Board, in addition to adhering to statutory reporting guidelines

• Support and advise teams on creating risk assessments which address safeguarding requirements, review, and sign off, in line with the organisational risk management policy and framework

  Other Responsibilities

• Stay aware and informed of updates to the law, safeguarding best practices, youth empowerment, and other topics relevant to the role and the organisation

• Undertake any and all other reasonable and related tasks associated with this role

PERSON SPECIFICATION  

Experience, Knowledge & Skills

• Experience of working in a setting with children and young people implementing safeguarding practices

• Experience of working with adults at risk from a safeguarding point of view (desirable)

• Expert knowledge of the UK safeguarding regulatory framework concerning children and young people including the roles and responsibilities of key safeguarding agencies

• Knowledge of applying safeguarding practices in an international setting (desirable)

• Proven ability to assess complex scenarios in high-risk environments, in order to give high-quality advice and identify pragmatic solutions

• Ability to quickly establish personal credibility and to develop and maintain effective relationships, including working with people with differing perspectives

• Ability to consult and negotiate with external agencies to reach the best outcomes for children, young people and adults at risk

• Ability to use own initiative and manage multiple tasks with minimum supervision.

• Strong verbal and written communication skills, in particular, being able to effectively communicate and present information clearly and concisely

• Proven ability to routinely handle emotionally distressing and confidential information

• Experience of delivering engaging training sessions to staff and volunteers on safeguarding

• Understanding of confidentiality, consent and information sharing, including GDPR 

• Ability to undertake occasional travel around the UK (i.e. to support at residentials or training as required)

PERSONAL ATTRIBUTES

• Passionate about social justice and supporting young people to reach their full potential

• Flexible and dynamic, with an ability to adapt and respond quickly to a fast-changing environment

• Personal integrity, credibility, resilience and good judgement 

• A ‘can do’ attitude and driven to achieve great results

• Ability to work well under pressure and manage competing priorities

• Able to quickly build credibility internally and externally 

• Able to represent the organisation, reflecting its values and priorities 

The successful candidate must have the right to work in the UK.

Application deadline: Thursday 19 September 2024 at 10.00am. Shortlisted candidates will be invite to an interview during the week of Monday 30 September in our London Office.

St Marylebone Parish Church is pleased to be partnering exclusively with Robertson Bell in our search for a Head of Finance & Operations to join our team on a permanent basis. St Marylebone Parish Church is a monumental Grade 1- listed building and a place of active and engaged Christian witness that has been creating, naming and shaping community for almost 1,000 years.

As Head of Finance and Operations you will lead the lay staff team and help establish and deliver a strong strategic vision for the parish church through providing strong leadership to the finance, administration and operations of the parish church day-to-day.

The Organisation:

Today’s parish church – the fourth to have served the parish – is not only home to a diverse worshipping congregation, but to a flourishing Centre for Psychotherapy and a long-established innovative NHS Primary Care Practice. In addition, there are two parish Academy schools, the Outstanding The St Marylebone CE School and the UK’s only Church Special School, The St Marylebone CE Bridge School.

The present Parish Church, erected between 1813 and 1817, is renowned for its world-class music and community engagement. Everyone is welcome here and the building is open 365 days a year. In 2024, St Marylebone Parish Church was named UK Church of the Year and the UK’s Best Church Open for Visitors by the National Churches’ Trust.

The key duties of this Head of Finance & Operations are as follows:

• Lead on the development and execution of financial strategy, financial planning, budgeting and cost control.
• Ensure that resources (money, people and property) are managed effectively and efficiently in support of the strategy, aims and objectives of the parish church.
• Manage the running of financial operations including the preparation of management accounts, cash flow forecasts, out-sourced payroll, tax returns, creditor payments and investments.
• Manage budgeting and planning processes, providing all appropriate financial data, and supporting budget-holding staff in all areas.
• Manage the preparation of statutory accounts and be the main contact with external auditors.
• Work with building and maintenance team to ensure that St. Marylebone’s parish church is well maintained, preserved and presented.
• Manage the administration associated with the PCC, monitoring actions and helping to prepare meeting agendas.
• Work with HR to lead the personnel function for all PCC employees.
• Support the Heritage, Events and Volunteer Manager in their efforts to bring in more and different visitors to the parish church.
• Work with the Building Manager to ensure that Health and Safety matters and security are managed effectively.
• Work closely with the Technology and Operations Manager to ensure that the IT, AV and other systems serving the parish church operate effectively.
• Work with the Community & Development Manager, to support fundraising activities.

The successful candidate will have:

• A full accountancy qualification, or equivalent qualification by experience.
• Previous experience within a Cathedral, Major Parish Church or elsewhere in the charity sector.
• Expert understanding and knowledge of SORP.
• Experience in budgeting and cost control, including provision of reports and analysis to an audience with different levels of financial literacy.
• Experience in managing and motivating teams.
• Confident financial leadership skills, capable of directing financial strategy and delivering highest quality financial management.
• Empathy and excitement for the parish church’s purpose, vision and priorities.

Candidates must live within a commutable distance from our offices in St Marylebone, although opportunities to work from home will be on offer for up to two days per week.

The deadline for applications is on Sunday 8^th September, but applications will be under continuous review in advance of this date, so apply today to avoid missing out!

Do you want to take the next step in your career at The Queen’s Nursing Institute ("The QNI"), a highly successful national community nursing charity?The QNI is looking for a Communications Officer to join our team.  The post holder will be a key contributor to the QNI’s communications work.

This is an exciting role which will allow someone with creativity and precision to grow and demonstrate their potential, in a supportive and friendly team environment.

There will be particular emphasis on digital content and support to the QNI’s digital infrastructure including websites, social media, and other platforms such as Mailchimp.

Responsibilities:

• Contribute to marketing and communications campaigns.
• Manage and develop social media channels, including Mailchimp, Twitter/X, Facebook, LinkedIn, and Instagram.
• Report on media engagement, including press coverage, social media analytics and mentions, Google analytics, email response rates, etc. 
• Support colleagues with content creation.
• Database administration and support in migrating to a new CRM.
• Financial administration, e.g. reporting online donations, online shop sales, etc.
• Oversee processing and fulfilment of orders from the QNI's online shop, provide customer support, track sales and inventory.

For the full Job Description and Person Specification, please refer to the Job Pack.

Interviews will be held in person at our London office on Friday 13th September.

About The QNI:

• The QNI is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community. 
• Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack.
• The job is within the Communications Team, working closely with all QNI staff. 

Benefits:

1. Learning and Development: We are dedicated to the continual professional development of our employees and offer access to training opportunities.
2. We offer 25 days annual leave per year, in addition to all Bank Holidays.
3. We offer up to 10% employer contribution to pension scheme.
4. Interest-free season ticket loans.

The Boathouse Youth currently works with children and young people aged 5 to 17, from socio-economically deprived communities across Blackpool, to help tackle the challenges they’re experiencing and is excited to be launching a new Youth Centre in Fleetwood.

We have four programme areas each facilitating a variety of physical, creative and educational activities including centre based youth work, offsite visits and residential experiences.

We also have a specialist programme for children with additional needs and disabilities. Our entire offer is fully funded and therefore free at the point of access.

Our team of highly skilled professionals interact with young people on a daily-basis to deliver well thought out programmes in an engaging way.

We aim to facilitate a safe space to improve mental well-being, promote positive behaviours, support educational growth and encourage a healthy lifestyle.

The ideal candidate will have experience and strong skills in developing and overseeing community based organisations. The post holder will be responsible for the day-to-day management of the Youth Centre ensuring it is fit for purpose, used to its full capacity and delivers a high-standard of youth work programmes which align with the charity’s delivery model.

The successful candidate will manage a team of staff and ensure their workforce is developed effectively. They will be a member of the charity’s management team and will need to work collaboratively with colleagues towards our strategic goals and prepare and present updates regularly to relevant management channels, ensuring that our strategic goals are being achieved.

Responsibilities

• Under the direction of the Head of CYP Services oversee the day-to-day running of the Youth Centre and The BHY in Fleetwood.
• Provide effective Line Management supervision to the Fleetwood workforce.
• Act as an ambassador for The Boathouse Youth throughout partnerships and networking.
• Comply and implement all policies and procedures particularly in areas of statutory compliance such as Health & Safety and Safeguarding.
• Develop an understanding of The BHY’s delivery model and implement relevant elements (as agreed with Head of CYP Services).
• Lead, develop and oversee the planning and implementation of a relevant, participative and engaging youth work programme that is needs led and person centred.
• Ensure that an innovative, creative and fun programme is delivered to address to personal, social, physical and political development of young people as described in the charity’s strategy.
• Ensure regular review and evaluation of the programme to capture the outcomes and positive impact.
• Agree KPI’s with the Head of CYP Services and lead on increasing engagement of young people.
• Be alert to issues of safeguarding and child protection and report to the DSL where appropriate to ensure the welfare of all children and young people.
• Seek to be a consistence positive presence within the community.
• Demonstrate clear and hands-on leadership to ensure high standards of youth work, session delivery and behaviour management.
• Create and participate in residential opportunities for young people.
• Meet ‘Gifts-in-Kind’ KPI’s as set by the Strategic Leadership Team.
• Enable young people to deliver community fundraising opportunities to increase budgets.
• Seek local sponsorship opportunities.
• Work with the Strategic Leadership Team to support any major funding opportunities.

ESSENTIAL EXPERIENCE

• A minimum of three-years experiencing delivering face-to-face youth and/or community work and a similar length of relevant management experience.
• A successful record of developing community organisations and supporting the implementation of strategic plans.
• Experience of working within the voluntary sector.

SKILLS, KNOWLEDGE AND ATTRIBUTES

• A minimum education standard at degree level, ideally in a relevant area but not essential. A JNC professional youth work qualification would be highly desirable.
• A flexible approach to work with ability to adapt to a fast-paced, ever-changing environment. This role will require evening and weekend work.
• Organisation is key.
• Have extensive knowledge of management theory and practical applications in the workplace.
• Interpersonal skills for building and developing relationships.
• Written and verbal communication skills, required for communicating with a range of people, both internally and externally, as well as presentation skills.
• Team-working skills and a collaborative approach to work.
• Identify and manage risks.
• The ability to think strategically.
• Hold a UK Driving License.

PERSONAL QUALITIES

• Motivated to enable young people to lead their best lives.
• High and ambitious standards, with a relentless focus on seizing opportunities to achieve these.
• Displays excellent judgement and focus at all times.
• Has a strong commitment to Equality, Diversity and Inclusion.
• Inspires trust, goodwill and action in others.
• Actively seeks to continuously learn and develop.
• Willingness to “buy into” the ethos of The Boathouse Youth as a charity, and work to share our journey and mission to those you meet, and in all our marketing and communications.
• Willing to travel and be flexible.

The normal hours of work are 40hr per week, or those necessary to fulfil the requirements of the position. Youth Centres are open when schools are closed, therefore there will be a requirement to work outside the normal 9am to 5pm, Monday to Friday. This will include working evenings and weekends, but it will be up to the individual to manage their own diary and work flexibly across the week.

Applicants will need to complete a specific form for this role.

The COO will play a critical role in shaping the charity’s future, ensuring sustainability, growth, and the highest standards of service delivery releasing the CEO to focus on external stakeholder management and business development.

Edberts House has pioneered innovative ways of addressing health inequalities that makes a big difference to the lives of hundreds of people in Gateshead. We currently manage four place-based community projects, social prescribing teams based in 24 surgeries, our specialist Children, Young People and Families team offer bespoke support to families living in East Gateshead, and our Health Equity Team creates innovative preventative work to tackle health inequalities. 

You will be a strong and confident presenter, able to articulate our vision and values to all stakeholders, and, on occasion, will deputise for the CEO. This is primarily an internal facing role, working with the CEO, Board and Senior Leadership team to provide consistent, strategic, financial and operational leadership, ensuring the smooth and efficient operation of the organisation. This role requires someone who has excellent people skills and enjoys empowering and developing staff. You will also have experience of proactive risk management, know how to manage multiple deadlines and projects, and have a proven track record of strategic planning and implementation.

You will be joining a committed, passionate and experienced team that is making a big difference to the lives of local people. If you would like to find out more read on.Edberts House is a thriving community charity that currently manages four place- based projects in Gateshead, and a social prescribing team based in 24 surgeries in Gateshead Primary Care. Our specialist Children, Young People and Families team offer bespoke support to families living in East Gateshead, and our Health Equity Team create innovative preventative work to tackle health inequalities.  We work together with local residents of all ages to make our communities happier, healthier and more welcoming places to live. 

 Job Purpose:

 The Chief Operating Officer (COO) will lead in managing our great staff team. You will be able to lead in a way that is aligned to, and consistently promotes, our values, and empowers our staff to deliver great work. 

 The COO will play a critical role in shaping the charity’s future, ensuring sustainability, growth, and the highest standards of service delivery.  This is primarily an internal facing role to provide strategic, financial and operational leadership, ensuring the smooth and efficient operation of the organization.

You will be a strong and confident presenter, able to articulate our vision and values to all stakeholders, and, on occasion, deputising for the CEO.

 We are particularly interested in candidates with proven people skills, preferably with previous experience of restructuring internal operations after organisational expansion. This role requires someone who is comfortable rolling up their sleeves to fix problems, who has experience of proactive risk management, knows how to manage multiple priorities, deadlines and projects, and enjoys collaborating with and developing staff and volunteers.

 Working with the CEO, and leading the Edberts senior management team, you will oversee all frontline delivery and infrastructure services.

 Key Responsibilities:

1. Operational Management:

o Oversee the day-to-day operations of the organisation, ensuring efficient and effective implementation of programs and services.

o To lead, develop and line manage the senior leadership team

o Oversee the development and implementation of operational policies and procedures to enhance the organisation’s effectiveness.

2. Embedding our values:

o Embrace, promote and model Edberts values

o Ensure that our values are communicated and exemplified in team interactions, community conversations and service delivery

o Ensure the organisation is delivering against its mission, vision, aims, objectives and strategic priorities.

3. Strategic Planning:

o Collaborate with the CEO and Board of Directors to develop and execute the organisation’s strategic plan. 

o Oversight of the operationalising of new work/contracts

o Lead the operational planning process to align with the organization’s strategic objectives.

4. Financial Oversight:

o Work with the finance team to develop and manage the annual budget.

o Monitor financial performance and ensure adherence to budgets.

o Identify and mitigate financial risks to the organisation.

o Contribute to fundraising bids and tenders

5. Human Resources Management:

o Oversee the recruitment, training, and development of staff.

o Develop the culture of the organisation, fostering a positive and inclusive work environment that promotes teamwork and professional growth.

o Oversee the accuracy of the HR systems

o Ensure compliance with employment laws and organisational policies.

6. Program Development and Implementation:

o Oversee the design, implementation and evaluation of programs and services.

o Ensure that programs are aligned with the organisation’s mission and goals.

o Monitor program outcomes and impact, and implement improvements as needed.

o Reporting to funders / stakeholders as required

o Oversee the production of organisational promotional materials, messaging on social media and updating the organisational website

7. Stakeholder Engagement:

o Support the CEO in building and maintain strong relationships with key stakeholders, including funders, partners, and community members.

8. Risk Management:

o Identify and manage operational risks.

o Develop and implement risk mitigation strategies.

o Ensure compliance with legal, regulatory, and funding requirements.

Person Specification:

Qualifications:

• Likely to be educated to degree level or higher, preferably in a relevant field (e.g., Public Health, Management, Social Sciences).

Experience:

• Significant experience in a senior leadership role within the charity or public sector, preferably within health and wellbeing services.
• Significant people management
• Proven track record of strategic planning and implementation.
• Experience in financial management, including budgeting and financial reporting.
• Demonstrated success in stakeholder engagement and partnership building.
• Experience in managing and developing teams, with particular experience of managing senior staff.
• Experience of managing and leading teams across multiple site locations

Skills and Abilities:

• Strong strategic thinking and problem-solving skills.
• Excellent written and verbal communication and interpersonal skills.
• Ability to inspire and lead a diverse team.
• Strong organizational and project management skills.
• Financial acumen and the ability to interpret and manage budgets.
• Able to present complex data succinctly

Personal Attributes:

• High level of integrity and commitment to the charity’s mission and values.
• Passionate about health and wellbeing and committed to making a positive impact.
• Collaborative and inclusive leadership style.
• Flexible, adaptable and resilient, with the ability to navigate change.
• Proactive and results-oriented, with a focus on continuous improvement.
• Empathy and understanding of the challenges faced by individuals and communities in need.

 What you can expect in return:

• 25 days annual leave per annum (rising to 30 days)
• Contributory pension scheme
• Training packages

We have an exciting opportunity for a Service Delivery Assistant to join the Devon and Cornwall Victim Support team, working 37.5 hours a week. This is a hybrid working role; the majority of working hours will be spent in our office in Plymouth and the remainder working from home, so a suitable and confidential space is required.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This is a hybrid working role with the majority of working hours spent in our new office in Plymouth and the remainder working from home. Therefore, residence in the Devon & Cornwall area and a confidential home work space is required.

As a Service Delivery Assistant you will be:

Providing a high quality and responsive administrative function for the service and whole team including Health and Safety, finance, fundraising, social media and data entry on to case management systems

Maintaining the day to day use of the VS office

Involved in some client contact through answering the local Helpline and gaining client satisfaction feedback

Working with the staff and volunteer team to provide a seamless service to clients.

You will need:

• Experience of working in an administrative role and undertaking a variety of administrative duties
• Experience of working in a client focused service area or setting
• Experience of working and adhering to policies, processes and procedures
• Excellent IT skills and conversant with all packages in the standard Microsoft Office suite and case management systems/databases
• Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences
• Resilience when speaking with those affected by crime and reading notes on their experiences
• Excellent record keeping skills with a focus on quality and accuracy.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

About the Role:
The Knowledge Management and Learning Senior Advisor drives the design and implementation of WaterAid's organisational programme learning and knowledge management strategy. The senior advisor leads the development of knowledge management tools, contribute to organisational processes for collating and disseminating program knowledge, and the evolution of knowledge exchange mechanisms. Additionally, lead the development of the internal programme and policy knowledge library, ensuring comprehensive access and collaborating on strategic knowledge communications. The Senior advisor reports into the Knowledge Management and Learning Senior Manager and their key accountabilities will be:

Co-lead Programme Learning and knowledge management (approximately 50% of time)

• Co-lead the design and implementation of an organisational programme learning and knowledge management strategy (in alignment with the organisational research agenda led by GPAC and supported by PMER processes).
• Lead the development and implementation of knowledge management and learning strategies and tools to capture, organise, and disseminate programme learning within the organisation and externally
• Co-lead the development of organisational mechanisms for knowledge exchange and evolution of our approaches.
• Support and advise PSK team members to effectively document, use and share programme learning and design dissemination strategy and plans to promote thematic learning to the target audience(s).

Develop and promote effective Information Management (approximately 20%)

• Co-Lead the development of the internal programme and policy knowledge library, ensuring that it is comprehensive and easily accessible to relevant stakeholders.
• Work collaboratively with internal and external for strategic and knowledge communications, shaping and populating internal and external facing knowledge systems and building linkages for the same.
• Support internal and external communications teams for strategic and knowledge communications, shaping and populating external facing knowledge systems.

Lead the development of programme guidance and standards (approximately 10%)

• Lead the process and methods to develop and maintain WaterAid's normative frameworks, standards and guidance materials for both internal and external audiences, coordinating with PSK's and GPAC's technical and policy leads. Lead an efficient yet collaborative approach that ensured these are developed built on the extensive knowledge and experience that exists across all levels of the federation.
• Support the dissemination of core normative programmatic documents and standards (frameworks, standards, guidelines, toolkits) through various platforms.

Support Programme Capacity Development (approximately 5% of time)

• Contribute to the development of the capacity strengthening strategy and ensure joined-up articulation of learning, knowledge management and capacity strengthening.
• Work with Capacity Strengthening Senior Advisor, to facilitate organisational mechanisms for knowledge exchange, learning and capacity-strengthening.

Support fundraising, external engagement, and communications (approximately 5% of time)

• Contribute to the organisation's business development efforts by supporting donor engagement, intelligence gathering, and preparation of funding proposals.
• Provide technical input to specific strategic initiatives and programme design particularly on aspects of knowledge management and programme learning.

Contribute to team processes (approximately 10% of time)

• Provide support to any other relevant processes within the remit of Knowledge Management & Learning team as required as an active member of a small team.
• Support PSK annual planning, budgeting, and reporting processes

About You:

• Proven experience in leading the design and implementation of organisational programme learning and knowledge management strategies.
• Strong knowledge management background with a track record of developing effective strategies and tools to capture, organize, and disseminate program learning.
• Experience in evolving knowledge exchange mechanisms and creating organizational mechanisms for knowledge evolution.
• Extensive experience in determining and implementing learning and knowledge sharing activities using empowering approaches.
• Ability to research, synthesise information, analyse its relevance and communicate it in accessible formats.
• Experience of designing, developing, and facilitating in-person and virtual meetings and workshops.
• Experience of developing and maintaining comprehensive and accessible knowledge libraries.
• Strong IT literacy skills, including designing and maintaining SharePoint or similar information management platforms; and using Microsoft 365 and other web based tools and platforms.
• Experience working in low and middle-income countries.
• Ability to communicate clearly and influence colleagues and peers; ability to work effectively across diverse groups and cultures.
• A self-starter, able to work independently and drive tasks forward to completion, escalating issues where appropriate.
• Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Although not essential, we also prefer you to have:

• Working knowledge of one or more of WaterAid's working languages (French, Portuguese and Spanish).
• Experience with information and nurturing of virtual communities of practices and networks.
• Experience in planning, monitoring and evaluating programmes of work.
• Experience in conducting and/or managing research.
• Sound knowledge of WASH and related development issues such as sustainability, rights and equality.

Closing date: Applications will close one minute before midnight (UK time) on 10th September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting the following 3 items into one document in either Word Document or PDF format:

1. Item 1: Your Cover Letter with expected salary
2. Item 2: Your CV
3. Item 3: Short answers to the following three questions on a separate page. Please limit your answers to no more than 200 words.

• Q1. What are your top 3 skills or areas of experience that align with the requirements of the role?
• Q2. When developing an organisation-wide Knowledge Management Strategy, what key aspects do you prioritise?
• Q3. How do you ensure effective knowledge sharing and retention within an organisation?

Please indicate your location and the right to work eligibility in your Cover letter.

Closing Date: Applications will close one minute before midnight (UK time) on 10th September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

You’ll ensure service enquiries are handled sensitively and efficiently, demonstrating excellent customer care skills via telephone, email and occasionally face to face. You’ll play a pivotal role in ensuring the smooth running of services includes Moving Forward courses, Living with Secondary Breast Cancer and Younger Women Together.

About you

You’re enthusiastic, proactive and committed to providing excellent customer service. An experienced administrator, you’ll be organised and methodical as well as possessing excellent working knowledge of IT systems, including working with databases.

Friendly and approachable, you’ll be able to quickly build effective connections with new people and have a sensitive approach and understanding of confidentiality appropriate for working with vulnerable people.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment Team. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9.00am on 2 September 2024

Interview datcue 12 September 2024

About the role

We have an exciting opportunity for a Training Manager to join the HR team on a full-time basis. This role will be responsible for leading and supporting in the delivery of our staff training programme, overseeing all our people development activities, and ensuring that our statutory training requirements are met. We want the staff training experience to be impactful, positive, engaging, and meaningful to provide our workforce with all the skills, knowledge, and understanding they need to deliver first-class support to our young people, whatever their role.

As well as commissioning external training, we currently deliver a variety of online and face-to-face training in-house - First Aid, CPR, GDPR, Manual Handling, NAPPI (Non-Abusive Psychological and Physical Intervention) to name a few. Our largest cohort for training is our care and support staff in our college, residential houses, adult day service, and supported living houses. We also have to ensure effective training is delivered for our estates team, catering staff, office staff, and our leaders and managers.

This role works closely with the senior leadership team to ensure a good understanding of business needs and the different operational teams to help propose the right training solutions delivered in the most impactful and cost-effective way to drive forward our strategic goals.

As part of the role, you will manage the in-house training system and staff training records and frequently update the training matrix, ensuring information is correct in a timely manner to issue monthly/termly reports to managers.

About you

You may be a training manager or have been involved in planning or delivering effective training for your staff team. Training experience within a health and social care setting is desirable. You need to have an understanding of the breadth of training required by an organisation like InFocus across very different operational teams. You will need good organisation skills and be pragmatic in finding the most effective ways to meet our training needs within a tight budget! You will also need to be a creative, confident person with excellent presentation skills who takes pride in delivering interactive, first-class training, ensuring all participants have a positive experience. A great aspect of this role is that you will work with lots of different staff across the organisation such as managers, care staff, therapists, nurses, and teachers, so being a people person who is able to form strong working relationships at all levels and engage and motivate people is a must.

We are recruiting a South Locality Lead Coordinator (28 hours per week) to join a supportive team who are committed to making life better for Manchester’s unpaid carers.

This post is an ideal opportunity for someone with project management experience, who is passionate about support for carers and enjoys working as part of a team.

Carers Manchester South (CMS) brings together three organisations: Manchester Carers Forum, Lifted and Together Dementia Support. The work of the team is focussed specifically on South Manchester. The Team works closely as part of Carers Manchester to raise awareness and identification of carers, and to identify what support is needed for carers that isn’t already there. Forming one team made up of partner organisations allows members of the team to each bring their own skills, experience, knowledge and passion to work together to put the quality of life of carers at the heart of what they do. The postholder would be directly employed by Manchester Carers Forum and would lead this team.

We are looking for someone with a good understanding of the needs of unpaid carers, who has experience both leading a team and a piece of work in partnership with others to achieve agreed outcomes.

This role is focussed on the South of Manchester and will involve some travel in the area. Your office/admin base would be your home address.

We offer training opportunities, flexible working and a generous leave entitlement. 

The deadline for applications is Monday 16th September 10am. However, we may close applications before this deadline if we receive a large volume of applications. Interviews are currently scheduled to take place on Thursday 26th September in central or south Manchester. We will contact successful applicants by email.

We are unable to accept CVs.

We welcome applications from everyone irrespective of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age. Appointment will be made on merit alone.

If you are disabled we will support you throughout the recruitment process with reasonable adjustments required.

Thank you for considering Manchester Carers Forum!