Fundraising Manager Fundraising Jobs
REIMAGINING GOVERNMENT FOR A CHANGING WORLD
Governments today face unprecedented challenges. From responding to climate change and tackling
inequality to managing public health crises, they are under immense pressure to meet the growing
demands of their citizens while maintaining trust and staying relevant. Yet, many of the systems and
structures that underpin government operations are no longer fit for purpose in our rapidly changing world.
At CPI, we believe it’s time to reimagine government so that it works for everyone. We envision a future
where governments are not just responsive but also resilient, inclusive, and adaptive to the complexities
of modern society. To make this vision a reality, governments must evolve—and CPI is here to help them
on that journey.
We act as a learning partner, empowering changemakers within and around government to think
differently, embrace new approaches, and create lasting, positive change. Our work is built on two core
practices: sensemaking and action-learning.
THE WORK WE DO
At CPI, we help governments transform in order to best meet the challenges of the 21st century. To do this, we focus on three core objectives:
1. Inspiring leaders to act: We cultivate visionary, empathetic leaders who are driven by a commitment to the public good. By mobilizing leaders around shared goals, we empower them to drive meaningful change, particularly in communities that have historically been underserved.
2. Innovating systems and services: We help governments and partners rethink how public services are designed and delivered. By embracing innovation, we create systems that are not only capable of solving today’s challenges but
are resilient enough to adapt to future societal, technological, and environmental shifts.
3. Integrating across boundaries: Collaboration is key to creating long-lasting impact. We help our partners break down silos and foster cross-sector partnerships, connecting ideas and people across diverse ecosystems. By doing so, we enable government leaders to continuously learn from others, improve their services, and deliver better outcomes for citizens.
At CPI, we don’t just advocate for change—we model it. Our core values—Curiosity, Courage, Collaboration, Empathy, and Equity—are at the heart of everything we do. These values shape our work culture, our partnerships, and how we engage with the world. By living these values, we create an environment where everyone can thrive and contribute to the positive
changes we want to see in government. Together, we believe that by reimagining government, we can build a future where public systems are not only more capable but also more equitable, responsive, and aligned with the needs of everyone they serve. Through partnership, learning, and experimentation, CPI is uniquely positioned to lead this charge and help shape
the future of government.
KEY RESPONSIBILITIES FOR THE CEO
1. Values – Shaping culture and people leadership
At CPI, we strive to “walk the talk.” Our ability to serve our partners effectively starts with living our values internally—creating a culture that encourages creativity, reimagining, and bold, generative work. To unlock truly innovative ideas and approaches with our partners, we must first embody the change we seek to bring about. This requires a values-based approach that not only challenges us but also inspires those we work with to think and act differently.
Our values are at the heart of everything we do:
Curiosity - We champion exploration and creativity.
Courage - We remain authentic and brave in our decisions and actions.
Collaboration - We share power and work together.
Empathy - We seek to understand others’ perspectives and experiences.
Equity - We challenge systemic barriers to foster inclusivity and opportunity.
Therefore, the CEO of CPI must:
• Model and steward our values: Lead with integrity, transparency, accountability, and humility. Ensure that every decision and action reflects CPI’s core values.
• Inspire a relational culture: Lead through authentic, people-centred leadership. Foster an environment of honest conversations, active listening, mutual support, and resilience. Show up with presence and patience, offering support when needed.
• Champion a culture of inclusivity: Foster an environment where everyone feels they belong by embedding inclusivity and equitable practices. Ensure power is shared, and all team members are valued and empowered to contribute their unique strengths.
• Nurture a learning culture: Promote continuous learning and reflection. Encourage experimentation, embrace failure as a learning opportunity, and challenge assumptions to strengthen the organization.
2. Vision– Re-imagining government through thought-leadership
The CEO will represent CPI’s vision for reimagining government, grounded in systems thinking and complexity theory. They will be an active thought leader driving the intellectual frontier forward. Through thought leadership—whether via podcasts, reports, conferences, or advocacy—the CEO will position CPI to attract partners, collaborators, and projects that align with our unique approach and capabilities. Beyond our project portfolio, the CEO will inspire and grow a broader movement of changemakers, expanding CPI’s influence and impact across sectors and geographies.
Therefore, we seek a CEO who will:
• Inspire big conversations and tell powerful stories: The CEO will reflect, imagine, and communicate boundary-pushing thought leadership that challenges teams and engages public and social sector leaders. By sharing the ideas, insights, and inspirations that emerge from CPI’s work through blogs, podcasts, conferences, and public speaking, the CEO will inspire external audiences and catalyze bold conversations. Through storytelling, the CEO will amplify CPI’s vision, challenging others to achieve greater impact and contributing to a global movement reimagining government across sectors and geographies.
• Support public service innovation and impact: Ensure CPI is designing creative programs with our partners that help civil servants excel as stewards of public resources
• Advocate for better governance: Promote policy and governance reforms that prioritise empathy, inclusivity, and trust, positioning CPI as a global thought leader in reimagining the role of government in society.
• Convene thought leaders: Recognising government reform is hard work and hugely complex, the CEO can leverage CPI networks to create meaningful spaces for shared learning and co- produced thought leadership.
3. Strategy- Positioning CPI, prioritising our focus areas, sequencing our organizational development
CPI’s approach starts with a shift in values and thinking before driving system change and service design. Our work spans thematic areas like democratic governance, climate change, AI, gender equity, public health, and more. We use diverse tools—from service design and challenge prizes to partnership- building and fund management. As CPI grows across regions like North America, Europe, and Asia, we need a leader who can balance visionary positioning with operational priorities.
Therefore, we need a CEO who can:
• Cultivate our strategy: Building on existing strengths, develop a long-term strategy for the organization that delivers on its mission and for its partners, while harnessing the full range of capabilities within the team. CPI has a regionally federated structure, with authority appropriately devolved to trusted leaders across the organization. The CEO will play a critical role in uniting these efforts by identifying CPI’s core strengths and focus areas and clearly articulating strategic priorities for both the short and long term. At the same time, the CEO must ensure that CPI remains agile and responsive to emerging opportunities for growth and impact.
• Communicate CPI’s identity: Clarify and strengthen CPI’s identity. Ensure that our work, though complex, is communicated boldly and clearly to raise our profile. Our recent re-brand is part of this, but our next CEO will help craft a bolder, sharper presentation of who we are and how we serve.
• Global perspective and leadership: Continue to build a truly global organization, with a presence across multiple regions. While much of our team, work, and revenue are currently concentrated in the United States, we are committed to maintaining and expanding our international presence. The next CEO must have a global outlook, be comfortable working across different cultures, and actively support CPI’s vision of remaining a diverse and internationally balanced organization. It will be crucial for the CEO to lead efforts to rebalance our organizational focus, ensuring that we continue to strengthen CPI’s work across the world.
• Strengthen our operational core: Build a cohesive and high-functioning foundation across Finance, People & Culture, and Communications. The next CEO will ensure that CPI remains adaptive and entrepreneurial while developing the robust infrastructure needed for sustainable growth. This includes strengthening key operational systems to support CPI’s long-term success without compromising its innovative spirit. The CEO will maintain a strong overview of the financial health and funding forecast for CPI.
• Partner with the Board: Maintain a strong, collaborative relationship with CPI’s Board of Directors, including regular updates on progress and co-creating strategies for future growth. Support the identification and onboarding of new Board members who bring diverse perspectives and are committed to CPI’s mission and values.
4. Partnerships – expanding and deepening our collaborations Collaboration is at the heart of CPI’s work. The CEO will be a bridge-builder across sectors, geographies, and themes, growing the community of those re-imagining government.
Therefore, we expect our next CEO to:
• Steward our partnership with BCG: With our branding recently shifting from “a BCG Foundation” to “founded by BCG,” we have a unique opportunity to further maximize the benefits of our heritage and deepen our partnership with BCG. As valued learning partners and collaborators, BCG has been a steadfast supporter and proud champion of CPI. While CPI operates independently, this exceptional partnership allows us to both benefit from and contribute to BCG’s expertise, creating mutual value and enhancing our collective impact.
• Foster our strategic relationships: Strengthen and deepen relationships with governments, foundations, corporates, and changemakers. Use these collaborations to extend CPI’s impact and mutual learning.
• Network and build partnerships: Act as an ambassador for CPI, catalyzing new partnerships and co-designing innovative solutions.
• Fundraise: Although we primarily operate under a contract-based business model, our recent rebranding presents a unique opportunity to expand our ambitions and elevate our funding strategy. The next CEO will have the chance to attract larger and more innovative funding partners who share our vision and ambition, enabling us to secure core funding that strengthens CPI’s long-term impact and reach.
EXPERIENCE WE SEEK IN OUR NEXT CEO
CPI is deeply rooted in our values. Our next CEO must not only embody Curiosity, Courage, Collaboration, Empathy, and Equity but also share their personal journey of growth and continuous learning as they strive to live these values. Leading by example, they will inspire others to embrace the same principles.
As a vision-led organization, CPI requires a leader who is already thinking expansively about the future of public institutions. The ideal candidate will be a thought leader—speaking, writing, and advocating for bold, creative solutions that deliver maximum impact from public services.
CPI operates at the intersection of sectors, so our CEO must bring credibility, humility, and learning from a diverse career. Ideally, they will have experience in government, not-for-profit leadership, and commercial sectors, providing a well-rounded perspective that enhances CPI’s unique positioning. CPI has enjoyed a truly remarkable founding decade and is now entering a pivotal phase of growth and maturity. We are beyond the start-up stage but still evolving, and we seek a leader who has successfully guided organizations through similar transitions. The ideal candidate will have a track record of strategic transformation, having helped previous organizations reach their full potential during key stages of development.
We are not a generic consultancy; we are systems-thinkers versed in complexity theory, and in particular, applied to the unique challenges of government and the wider public sector. The CEO will likely have immersed themselves in these disciplines, bringing a nuanced understanding of how to navigate complexity and apply systems thinking to large-scale challenges. Our CEO must be comfortable also sitting with uncertainty and ambiguity, letting solutions be emergent and co-created in a relational context, embracing experimentation’s iterative process.
CPI is an innovative and entrepreneurial organization. We need a leader who has thrived in such
settings, made bold decisions, taken calculated risks, learned from failures, and remains a progressive
thinker in areas such as organizational design, new management practices, creative financing, and
unconventional partnerships. As an increasingly international organization, we seek a leader who is passionate about cross-cultural leadership, managing a dispersed team, and bringing a wealth of experience, networks, and insights
from working across multiple regions.
REMUNERATION
At CPI, we are committed to aligning our compensation framework with the principles of fairness, equity, and transparency. We benchmark salaries using national, country-specific data and aim to offer compensation between the 50th and 75th percentiles for all staff roles. Additionally, we maintain a 5-to-1 ratio between the most senior and junior staff, ensuring that our compensation structure remains equitable across the organization.
For the CEO role, a competitive salary will be offered in line with local benchmarking for the country where the CEO is based. As a reference, in our two largest offices, the salary range for a UK-based CEO is £170,000-200,000, and for a US-based CEO, the range is $275,000-310,000. Beyond base salary, we take a holistic approach to compensation, offering a benefits package designed to support work-life balance. This includes a generous package and leave entitlement, comprehensive health care, and flexible working arrangements. CPI’s CEO would preferably be based in the US (East Coast) or Western Europe, but we are open to discussing other locations in an exceptional circumstance. Travel will be an important part of the role, with consideration given to climate impact and effective use of time and resources. Travel will include visits to team meetings, attending key global forums, client meetings, and events that showcase CPI’s vision and inspire the re-imagination of government.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT with some local outreach work to be undertaken
About the role
Working across the Crisis Brent teams you will lead on the delivery of our volunteer programme and member involvement opportunities. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer supervisors to maintain a positive volunteer experience. You will work across teams to ensure volunteer’s experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities. You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community.
You will have experience of working with people who are social excluded and have lived experience of homelessness. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing Brent-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media.
About you
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Experience of developing and implementing volunteer programmes.
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Experience of working with socially isolated and excluded groups.
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Awareness of psychologically informed approaches.
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Person-centred, sensitive, and empathetic to the needs of members.
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A track record of successful partnership working.
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Flexible and adaptable to change.
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A strong team player, able to use own initiative and reflect on own practice.
If you’re interested learning more about this role, we invite you to attend an open evening on Monday 18 November from 5.30pm – 7.30pm at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 24 Nov 2024 at 23:55
Interview date and location: Wednesday 4 and Thursday 5 December 2024 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT. Please note part of the interview will be meeting with a group of our members who use Crisis’ services, so the interview must take place in-person.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
This is an exciting opportunity to lead our South West team as the Head of Region, to maximise the impact of our funding and lead the strategic direction and management of our regional portfolio.You will be responsible for delivering our strategy It Starts with Community and the ambitions of our England Portfolio within the region.
Our South West region spans a diverse and complex geography, taking in coastal shores, eight cities and two national parks, with a complexity of deprivation in seemingly wealthy areas.
You will:
- be accountable for all aspects of strategic and operational management within the dedicated region, including local prioritisation, grant budget management, operational excellence, and key stakeholder management.
- You will be the key representative of The National Lottery Community Fund in the South West.
- You will oversee awards of approximately £21m per annum within the region alongside being responsible for a portfolio of over £80m grants in management.
- You will lead a team of 15 largely remotely-based, mobile team members in the region.
- You will be a core member of the England Leadership Team, maintaining strong relationships with other Regional Heads as well as with colleagues in the Central Funding and Partnership Teams.
We’re looking for someone who is passionate about making a difference through our funding, with a deep understanding of the communities we serve.
- You will have experience of building and leading teams and driving a culture of inclusion with an ability to coach, inspire, and empower people.
- Your ability to build and maintain excellent relationships with a diverse range of senior level internal and external stakeholders will be second to none
- You will have experience in creating connections and facilitating diverse stakeholder networks and you will be a confident communicator, comfortable in all environments.
- You will demonstrate an ability to work in an agile way, ensuring we are flexible and continue to improve in line with feedback and insights from customers and frontline staff.
Interview Date: 25-26th November – Face to Face - Exeter
Location: Exeter will be your contracted office but we operate hybrid working and this role requires frequent travel around the entire South West.
On application, please align your supporting statement to the criteria below
Essential criteria
As an experienced senior leader, you may, or may not come from a funding background but you may have significant experience of working with communities in the VCSE sector, and/or developing strategies involving stakeholders from different sectors and backgrounds, designed to deliver greater joint impact. You will need to be a good communicator, able to translate a vision into reality. The role will give you the flexibility to make the role your own and develop alongside the organisation; working collaboratively with the team to produce a broad portfolio of relationships and investments across the South West region.
- Evidence a strong commitment to make a positive impact in communities across the South West
- You are an inclusive leader, experienced in leading through change, with highly developed people skills, using your gravitas to enable others to achieve their full potential.
- You have the ability to offer guidance and direction through consistent and realistic core principles, setting priorities and deliverables based on an understanding of the organisational as well as external context
- Good decision-making skills, considering evidence, analysis and personal experience to take and mitigate risk as appropriate
- Implementing effective performance management, planning, risk analysis and governance resulting in greater impact and efficiency
- Developing and enhancing relationships with senior stakeholders across sectors, representing the Fund externally
- Experience in budgeting and data analysis, as well as developing and delivering annual and longer-term strategic operating plans
- Values-driven and passionate about the Fund’s purpose
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
StreetGames is a charity passionate about harnessing the power of sport to change the lives of young people and their communities. Through our work with 1,500 trusted local community organisations, StreetGames addresses some of the most pressing issues faced by young people growing up in underserved communities, including poor mental health, food poverty, crime and lack of employment opportunities. We do this by delivering ‘Doorstep Sport’ at the right time, in the right place, in the right style, at the right price and by the right people. Doorstep Sport aims to make sport accessible to everyone regardless of their income and social circumstance.
About the role
- The post holder will be responsible for developing and delivering a workforce development plan to grow and maintain a workforce to enable an all year-round multi-sport offer in our priority places.
- The post holder will be responsible for leading the design, development and delivery of the StreetGames Workforce Development offer for the network of over 400 locally trusted organisations (LTOs) in London & the Southeast.
- The post holder will work with LTOs in the StreetGames network to enable them able to access workforce development opportunities that helps them to build capability and capacity, so they are better able to utilise the power of sport to transform young lives & underserved communities – which is core to the StreetGames mission and collective End Game.
- The post holder will work together with the StreetGames training academy and the network support teams to ensure that all LTOs in the network can access the StreetGames core offer appropriate to their workforce needs.
- The post holder will be supported by and work closely with the Development Director of London & Southeast, the Sport 4 Good Development Manager, National Training Academy and the wider StreetGames team.
- The post holder will adopt a ‘learning approach’ and regularly gather, and share, learning and good practice with LTOs and other strategic stakeholders from across the region. The post holder will require a blend of interpersonal skills, youth work, workforce development and sport specific knowledge.
- The post holder will showcase and demonstrate the positive impact that the StreetGames Training Academy & Workforce Development programmes will have on the network of locally trusted organisations to cement our reputation as an action-taking & doing national charity.
- The post holder will work with other regional leads and the central team to review, evolve, innovate and create our training academy offer to ensure it grows and develops so we can continue to meet the needs of our network & our young people in and out of our main priority places.
- The post holder will be required to engage and support LTOs through a range of approaches, including digital engagements and face-to-face meetings.
- The post holder will work with the fundraising and sustainability lead to review potential pipelines for more investment to deliver more training and workforce development opportunities across the region.
- The post holder will prioritise workforce development in our main priority places (Brent, Tower Hamlets, Barking, Lambeth, Haringey, Thanet) but also make sure organisations from elsewhere can still access a quality training and workforce offer to help them support young people through Doorstep Sport delivery.
A full description of the role responsibilities and desired experience, knowledge & skills can be found in the attached job pack.
Benefits
- Hybrid working
- Great work-life balance
- Access to free counselling and support services Enhanced family friendly benefits
- Company socials Eye care allowance Cycle scheme
- Pension scheme of up to 8% employer contributions 25 days annual leave plus bank holidays
- 2 Volunteering days per year
The client requests no contact from agencies or media sales.
Care Navigator (Diabetes)
Salary: £27,527 - £30,831 per annum + 6% pension
Employment type: 12 months (possible extension)
Hours: 36 hours per week
Based at: Haringey GP Federation offices (or as assigned)
Closing date: 11 November 2024 at 12noon
Interviews: 15 November 2024
Job Reference: 2024006
The Bridge Renewal Trust in partnership with Haringey GP Federation and North Central London Clinical Commissioning Group are delivering a new Pan-Haringey Diabetes Care Navigation Service.
As a Care Navigator, you will provide support to people whose diabetes is not well managed or who are not engaging with health professionals, in particular, deprived and vulnerable groups within this cohort. You will support people to access diabetes information and/or education in their own language, improve their ability to navigate the health and care system and improve their confidence to self-manage their condition. This is a new and exciting approach to working with people with diabetes in Haringey.
The Bridge Renewal Trust is a charity that delivers practical ways that people can live healthier, long and fulfilling lives – thus playing our part in working towards reducing health inequalities and building stronger communities.
Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; and a proven track record of working in a multi-disciplinary team, working closely with GP practices and other healthcare professionals, the general public and voluntary sector? Ability to speak Somali, Bengali or another Haringey community language would be desirable.
We are currently recruiting for a Care Navigator who will enable people to better utilise resources in the voluntary and community sector. This will in part be by direct work with individuals, and also by collating information about voluntary and community resources locally, to share with individuals and health professionals in clinics and GP practices.
This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.
For a full job description, please visit the Bridge Renewal Trust website.
Company registration No: 06949568, Registered Charity No: 1131941
The client requests no contact from agencies or media sales.
Trust Administrator
Do you want to join an expanding service supporting charities? Are you an experienced, motivated administrator?
We have an exciting opportunity for a Trust Administrator to join an expert Trust Administration service supporting charities, not for profit organisations and philanthropic projects. This rewarding role offers a great opportunity to help in meeting their goals, develop the service and support the vital work of the charity.
Position: Trust Administrator
Location: Leicester/Hybrid (with occasional travel)
Hours: 25 hours per week, option for additional hours as service develops
Salary: £27,000 pro rata (£18,243 for 25 hours per week)
Contract: Permanent
Benefits: Flexible working including partial remote working (after successful completion of the probationary/training period), competitive salary, 32 days’ annual leave (pro rata for part time roles) including Bank Holidays, pension scheme
Closing Date: 5th November 2024
Interview Date: W/c 25th November 2024
The Role
You will provide administration, clerkship and governance support to other charities to help them run more efficiently, meet charitable objects and make life easier for Trustees. You will be responsible for the growth, development and management of a portfolio of charitable trusts. Profits raised from the Trust Administration service support the vital work of the charity, supporting local people in need.
About You
We are looking for an experienced administrator with excellent organisational, time management and communication skills. You will be able to liaise effectively with individuals and agencies across the private, public and voluntary sectors and with governmental departments.
You will have experience of working within a charitable or government/legal services environment and although not essential, having an understanding of supporting a governance function in an administration capacity would be an advantage.
So, if you have a successful track record in administration, great communications skills and can deliver an exceptional customer experience… apply today as we would love to hear from you!
To fulfil the role, you must have the right to work in the U.K. and be able to travel for the purposes of work, as occasional travel in Leicestershire, Rutland and Northamptonshire will be required.
About the Organisation
The charity believe that everyone deserves a decent standard of living, with a right to adequate food, shelter and the means to keep warm, clean and rested – no matter what difficulty they may be facing. We help to make a difference by finding funding to provide the essential items that everyone deserves.
As an equal opportunity employer, we would particularly welcome applications from people with an ethnic minority background or those with a disability, as we are currently underrepresented in our workforce.
You may also have experience in areas such as Trust Administration, Clerkship, Grant Management, Funding Officer, Funding Officer, Legal Profession, Legal Secretary, Legal Clerk, Administration, Charity Governance, Charity Compliance, Charity Consultancy, Case Worker Funding, Social Housing, Almshouses, Advice, Benefits, Adviser, Welfare, Charity, Grants, Grant Officer, Grant Case Worker, Grant Aid, Community Aid, Charitable Services, Grant Administration, Admin, Administration, Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Role Title: Monitoring, Evaluation and Learning Specialist
Salary: £40,778 to £41,949
Location: London
Tenure: Permanent
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Are you passionate about making a tangible difference through innovative monitoring and evaluation strategies?
Then we'd love to hear from you!
ActionAid UK is looking for a Monitoring, Evaluation, and Learning (MEL) Specialist to join our dynamic team and support our global mission to end poverty and promote human rights, with a particular focus on women and girls. This is more than just a job – it’s an opportunity to lead the way in measuring and enhancing the impact of life-changing programmes.
As a MEL Specialist, you will play a key role in designing and implementing robust monitoring and evaluation systems that help us assess the effectiveness of our programmes. You will also be instrumental in shaping and promoting learning across the organisation and ensuring that donor-funded projects deliver real, sustainable change.
As a key member of the Programme Quality and Assurance team, you’ll have the chance to develop innovative solutions, mentor colleagues, and contribute to ground-breaking projects in areas like women’s rights, economic security, and humanitarian resilience. What we’re looking for: We need someone who has extensive experience in monitoring and evaluation, particularly within the humanitarian and development sectors. You will be confident in designing MEL frameworks, leading evaluations, and working with partners to strengthen programme accountability.
Key opportunities for the role include:
- Working at the heart of humanitarian and development efforts, helping to design and refine projects that empower communities.
- Collaborating with experts across the globe, from the UK to our partner countries, bringing together diverse perspectives to shape impactful programmes.
- Using your expertise in evaluation and evidence-based approaches will guide ActionAid UK in demonstrating the value of our work to donors and stakeholders, ensuring continuous improvement in everything we do
If you thrive in collaborative environments and are committed to feminist principles and equality, this is the role for you. At ActionAid UK, we are committed to creating an inclusive and supportive work environment where innovative ideas are celebrated, and team members are empowered to grow and make a difference. Ready to bring your expertise to an organisation that values impact, learning, and equality? Apply today and join us in our mission to create a better world for all.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
At Marie Curie, our Strategy and Innovation team plays a vital role in shaping the future of fundraising by creating compelling cases for support and innovative propositions for our highest-value campaigns. Working alongside passionate, purpose-driven professionals, you'll help us maximize impact and create meaningful connections with our supporters.
As the Case for Support Lead, you will be instrumental in developing impactful narratives that resonate with our supporters and drive our mission forward. Your work will provide essential, up-to-date information to all fundraising teams, helping them build accurate and inspiring fundraising campaigns. By identifying restricted funding opportunities and creating tailored cases for support, you'll ensure that our highest-value campaigns continue to achieve transformational impact.
Main responsibilities:
- Create compelling case narratives that articulate Marie Curie's need, solutions, and impact for various audiences.
- Provide local and national fundraising teams with accurate, self-service information for campaign development.
- Collaborate with service, policy, and research teams to gather insights that enhance the quality and relevance of fundraising campaigns.
- Conduct Discovery Sessions with fundraising teams to improve their understanding of our cause and tailor information to meet income stream needs.
- Act as the lead contact for high-value income streams, coordinating with internal stakeholders to support their fundraising goals.
Key Criteria:
- Proven experience in fundraising, service delivery, cause-led communications, or evaluation work.
- Creative thinker with an independent, autonomous approach to work.
- Strong communication skills to inspire others and positively influence opinions, with the ability to gain respect at all levels and drive practical, meaningful change.
- Skilled at understanding and interpreting complex information and data and articulating it in a compelling way, both in writing and verbally.
- Excellent people skills with a proven ability to integrate quickly into complex organizations.
- Financial literacy with experience in interpreting budget information.
- Exceptional project management skills, coordinating multiple projects to meet deadlines.
- Knowledge of voluntary or health sectors and familiarity with project management methodologies (e.g., Agile, Waterfall) is desirable.
Please see the full job description .
Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Nov 10th, 2024. We encourage early applications as we will be conducting screenings in advance of the deadline.
Salary: £35,530 - 39,474
Contract: Permanent, full-time (35 hours per week)
Based: This role will cover North region - Northwest, Northeast & Yorkshire. Can be home-based or within a hospice or fundraising office.
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; Black Charity Leaders and The Social Mobility List.
The client requests no contact from agencies or media sales.
Kent Community Foundation (KCF) is seeking a highly skilled and motivated Head of Finance and Governance to oversee the Foundation’s finance functions and ensure compliance with charity law and regulatory requirements. This role is key to ensuring that financial reporting is clear and accurate and that all policies and procedures are current and fit for purpose.
In this role, you will provide financial oversight, ensuring that processes are both efficient and compliant. You will act as the main contact for investment houses, banks and auditors, ensuring that financial reporting is clear and accurate. You will also support the Board of Trustees, preparing papers for board and committee meetings and assisting with trustee recruitment, training, and evaluations. You will also oversee other governance duties including the updating of the Foundation’s policies to ensure legal compliance and best practice, as well as submitting returns to the relevant regulatory bodies, such as the Charity Commission and Companies House.
The ideal candidate will be ACA/ACCA/CIMA qualified or have equivalent experience, with a strong background in financial management and a working knowledge of Xero software. Knowledge of charity governance and reporting is essential. Experience in the voluntary sector, along with knowledge of systems such as Salesforce and Sage Payroll, would be highly beneficial.
Flexible working hours are available with 25 hours per week minimum.
Applications should be in the form of an up-to-date CV and covering letter outlining how you meet the person specification.
The closing date for applications is 24th November. Interviews will be held at the beginning of December at our office in Smeeth, Ashford.
KCF is committed to the building of a culture where all employees are valued and respected and we take pride in providing a workplace that fosters continuous professional development. Our goal is to find the right person for the role and we welcome applications from individuals looking to work flexibly. If you wish to discuss any accessibility concerns or if you need any more information or assistance, please contact Jan O’Donnell
The client requests no contact from agencies or media sales.
Worldwide Veterinary Service is searching for a dedicated and enthusiastic person to join the team, helping to grow our Young Vets Club membership programme, an animal welfare club aimed at children aged 6 - 12.
This exciting role will involve supporting the Young Vets Club Manager to expand the Young Vets Club programme, including creating content for members, supporting on promotional campaigns, dealing with member queries, attending events, and helping to inspire the next generation of animal lovers and veterinarians.
This role offers a great opportunity for the right candidate, with opportunity to learn new skills within a friendly team. There is some flexibility for working at home, but the role will require a minimum of 2 days a week at one of the WVS offices, either near Tregony, Cornwall or Cranborne, Dorset.
About Us
At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.
We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands. We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world.
Last year, WVS treated over 70,000 animals, trained over 3,000 vets, deployed teams of vets all over the world, and sent over 800 parcels of veterinary supplies to 206 charities in 66 countries.
Young Vets Club is an important part of the future plans of WVS and is designed to inspire future generations of animal lovers and veterinarians, through engaging educational content.
Main Duties & Responsibilities
- Support the Young Vets Club manager in providing content for Young Vets Club materials including the magazine, social media and the website.
- Manage the Young Vets Club social media channels, with the support of the wider Marketing team.
- Attend and organise events to raise awareness of the work of WVS and grow membership of Young Vets Club.
- Assist in the sending out of supporter communications including membership packs and magazines.
- Keep the CRM up to date, monitor stock and ensure members receive communication on time.
- Assist the wider team with other tasks as needed.
Essential Skills & Experience
- Excellent copy writing and communication skills.
- A passion for animal welfare.
- A strong team player.
- A full UK drivers’ licence and own vehicle.
- Excellent attention to detail and pride in delivering high-quality work.
- Proficient in Microsoft packages - Word, Excel, and PowerPoint.
- The ability and willingness to work flexible hours, including evenings and weekends occasionally when the charity requires.
- The right to work in the UK.
Desired Skills & Experience
- Experience in Canva, Adobe or similar design programmes
- Background in education, project management, or a related field.
- Experience in educational events, out of school clubs or summer camps.
- Experience in animal welfare education.
- Experience in supporting membership programmes and use of CRM systems such as Donorfy
The client requests no contact from agencies or media sales.
Working for The London Community Foundation makes a difference to the lives of Londoners and is ultimately incredibly rewarding. We are a small team, but our work is significant, and often fast-paced and complex.
We are delighted to be working with London Community Foundation to recruit a Supporter Care and Finance Officer on a full-time basis to join the team based in Borough, London Bridge.
The role:
The Supporter Care and Finance Officer will manage and administrate the fundraising and communications database (Salesforce), ensuring accurate and efficient supporter care and fundraising processes. This role is essential in enhancing supporter experience by developing the customer relationship management system, providing insights to colleagues to optimise their understanding of supporters, and ensuring smooth financial management.
Key responsibilities include overseeing the allocation and reconciliation of financial data, maintaining accurate fundraising records, and supporting the senior finance manager with financial services and reporting. This role will actively support key donor accounts to ensure correct financial management, invoicing, and coding.
This is an excellent opportunity to join a passionate organisation. Assisting the seamless integration of supporter care and financial operations will contribute to the growth and success of a dynamic team.
The person:
This successful candidate will have substantial experience as a Finance Officer, either in the charity sector, the grant making arena or similar experience within the corporate sector. Highly organised, a great communicator with superb attention to detail, this person will be AAT qualified or working towards the qualification or similar Finance related qualifications. They will have had experience of working in a busy Finance department, with a broad understanding of accounting principles, reconciliation and financial reporting in addition to excellent database and IT skills. Accuracy will be absolutely essential to success in this role in addition to being able to relate sometimes quite complex information to a wide variety or audiences.
A genuine enthusiasm for the work of LCF will underpin this person’s approach to the role and will fuel success and development within the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sunday Times Best Places to Work 2024
Based in Hayle, we are looking for a new team player to join this high performing team who deal with all incoming requests for help, both by telephone and email, to listen to and record the needs of elderly and/or terminally ill people and their pets.
Where help is required, to raise a computerised record to log the case, task volunteers nationwide by telephone and email to offer assistance to elderly petitioners with the pet care and reassurance needed in order to honour our mission statement of “Peace of mind for owners, love care and safety for their pets”. Liaise with both petitioner and volunteer throughout to ensure the delivery of our service. This post will require a good overall understanding of the needs of elderly people and their pets.
An essential occupational requirement of this role is to participate with on-call midweek evenings and weekends (this will be one full week in five). Together with other members of the on-call team you will participate with on-call on a rota basis to help ensure and maintain our emergency telephone line during these times.
MAIN DUTIES AND RESPONSIBILITIES:
i. To assist in contacting volunteers nationwide by telephone and email and tasking by telephone as required to help petitioners with their pets.
ii. To listen to the needs of each petitioner and accurately record information for each petitioner and their pet by completion of a computerised case to record volunteers assigned and the service provided.
iii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each petitioner case at the end of each conversation.
iv. To help maintain up-to-date records and mailing lists for petitioners, petitioners’ contacts and volunteers throughout the course of your work.
v. To ensure the appropriate delivery and quality of service provided to petitioners when you are handling a request for:-
a) Dog Walking
Task a minimum of two volunteers per case to assist with dog walking. Contact all volunteers after their first dog walk to check and ensure they have started, log all responses onto the database, then complete the case.
b) Home Checks
When a potential long term fosterer is identified, you will be asked to task a volunteer to visit and carry out a home check. Once the completed home check has been received, complete the case – (all home checks will be valid for 12 months).
c) Short Term Fostering (stf)
To initially gather as much information about the pet(s) as you can and how soon a foster is required. Raise a case and log all details onto the database, begin a computerised search for a suitable volunteer to foster, arrange transport, if needed, to take the pet(s) to the volunteer and follow up 24 hours after the pet arrives to ensure all is well. Keep in touch weekly.
If the pet goes home – arrange transport to take the pet back home, again follow up 24 hours after the pet has returned home with a phone call to the petitioner to ensure all is well. If dog walking or any other assistance is needed, raise a new case and task the appropriate volunteers to either dog walk, offer Pet Care, reassure etc.
If the pet(s) goes into long term foster – refer to your line manager, once a decision is made, then follow the protocols for Long Term Fostering see below.
d) Long Term Fostering (ltf)
Raise a Long Term Foster Case, if needed, identify and chat to potential individuals, all of whom must already be home checked, run through the home check with the person to identify any changes, refer to your line manager, once the right individual is selected, arrange transport to take the pet(s) to their new ltf home. Once the pet(s) have arrived, follow up 24 hours later to ensure all is well.
e) Pet Care
When required, task a volunteer to visit a petitioner and offer pet care, whether it is to administer medicine, groom, clean out a litter tray, bird cage, reassure, or any other pet care as agreed with your line manager as this is not an exhaustive list.
f) Talks
To task a volunteer to give a talk, attend an event, or represent The Trust, but, always take advice from your line manager with regard to appropriate volunteers for these tasks.
g) On-call
To ensure delivery of our service by participating in on-call and helping to maintain our emergency telephone line. Together with other members of the on-call team, on a rota basis to help answer on-call emergencies this will be one full week in five – Monday to Monday including the weekend encompassing bank holidays, if applicable. A day in lieu will be given for working bank holidays.
Upon completion of an entire week on-call and following a debrief with your line manager, a rest period of 1 day will be given to you immediately after ie Tuesday.
On-call is for emergencies which will require an urgent response, for example if an ambulance is waiting to take someone to hospital, your urgent response is vital to provide peace of mind for the owner, love care and safety for a frightened bewildered pet.
v. To liaise with all other members of The Trust to help maintain a quality service.
vi. To contribute to the team by helping to update volunteer and petitioner cases in the course of your communications.
vii. To help maintain filing and filing systems related to your work.
viii. To liaise with all other staff of The Trust in a flexible manner.
ix. To liaise with all petitioners and members of the general public in a polite and helpful way.
x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, petitioners and volunteers alike).
xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
This position is based in our head office in Hayle, Cornwall.
“Peace of mind and practical help for older people – love, care and safety for pets”
The client requests no contact from agencies or media sales.
Finance Assistant
Location: Norwich
Hours: Full Time - 37.5 hours per week
Contract: Permanent
Salary Band: £22,684 - £24,829 per annum
We have an exciting new opportunity for a Finance Assistant to join our life-saving charity.
Working across the Finance Team, the role will be responsible for supporting the finance function of the charity ensuring a high standard of service to the department’s internal and external customers.
Your responsibilities will include processing the income transactions, raising invoices and processing expenditure transactions. The role will also involve supporting staff in raising purchase requests and performing reconciliations of the Charity and trading subsidiary’s purchase and sales ledgers.
You will be a good communicator and will be working with colleagues across Finance, Supporter Engagement and Fundraising to ensure income is posted to the correct areas to ensure supporters are properly thanked for their generosity.
The successful candidate will have good team working skills, excellent attention to detail and be a natural problem solver. You will have experience working in an office environment, be IT literate and familiar with Microsoft Office software.
Named in 2023 as one of the ‘Best Places to Work’ in The Sunday Times national awards, you will be joining a truly inspirational organisation. EAAA not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference – Together We Save Lives.
Closing Date: Monday 11th November (9am)
Interview date: To be confirmed
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Are you a storyteller with a keen eye for detail?
We are looking for a creative written communicator with an excellent eye for detail to tell the story of The Listening Place, our volunteers and our visitors.
The Listening Place offers free, confidential, face-to-face support for people feeling suicidal, provided by highly trained volunteers using active listening skills. Over eight years, the charity has grown rapidly, with now over 800 volunteers delivering up to 150 appointments daily across three sites. TLP receives 750 new referrals every month and will provide support to 8000 people struggling with suicidal feelings this year. This growth, achieved without waiting lists, highlights how TLP balances ambition with a commitment to high-quality, person-centered support. With plans to expand to East London and strong donor and media interest, it’s an exciting time to join this effective, community-led service.
This is a pivotal role where you will be responsible for giving TLP a voice across external and internal communications. Through dependable, precise and creative communications, you will help TLP meet its three key communication objectives:
- To inspire and retain volunteers and supporters.
- To influence public and stakeholder opinion on how to deliver effective suicide prevention services.
- To help recruit new volunteers.
All your copy should be clear, concise and help deliver against one of these key objectives.
We are seeking an individual with an excellent eye for detail who is a self-starter, able to seek out stories and respond to opportunities as and when they arise. This means over the course of a day you could be covering an event, interviewing a volunteer, setting up targeted paid adverts or responding to messages from supporters.
Your success will be judged on your ability to deliver all communications with a meticulous attention for detail and a clear understanding of TLP’s voice.
Core Responsibilities:
The Communications Coordinator will:
Working under the direction of the Head of Fundraising and Communications, the Communications Coordinator will be responsible for the development, delivery, analysis and growth of TLP’s communications through effective copy for internal and external stakeholders. This includes:
- Leading on day-to-day account management and content creation for organic and paid activity on TLP social media channels.
- Planning and executing activities for national campaigns including World Suicide Prevention Day and Mental Health Week.
- Working with and supporting teams from across the organisation to execute engaging internal and external communications and digital campaigns including monthly volunteer and supporter newsletters.
- To act as a point of contact for teams for communications related queries, maintaining a good understanding of approaches, channels and technologies in order to do this.
- Recognise, mitigate and appropriately escalate communications related incidents and risks including reputation management, information governance and sensitivity issues.
- Regularly reviewing website content, looking for ways to constantly improve user experience.
- Compiling regular monthly statistics and analytical reports, evaluating our online performance against agreed metrics.
- Ensure all records are held in compliance with GDPR and the Institute of Fundraising policies.
We are committed to welcoming everyone from all backgrounds and communities, and creating inclusive teams.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during our selection process or your ability to work with us, we'll be happy to make reasonable adjustments to enable you to perform at your best.
Attributes and Skills:
Essential
- Meticulous attention to detail in all written language.
- Strong news sense, as well as digital copywriting and editorial skills.
- Self-motivated, energetic and able to use own initiative.
- Broad understanding of social media platforms, insight software and campaign management.
- Strong commitment to and good understanding of TLP’s mission and values.
- Proactive and self-motivated - able to plan and prioritise workload effectively and multi-task.
- A flexible and helpful approach - willing to go the extra mile.
- Excellent verbal and written communication skills including willingness to respond to some out-of-hours communications activity.
- Commitment to anti-discriminatory practices and equal opportunities as well as the ability to apply a sensitive approach to all areas of work.
- Tactful and able to safeguard sensitive or confidential information.
Experience:
Essential
- Working in a communications role, or demonstrable transferable experience/qualifications
- Experience of developing and delivering communications materials and information for wide and targeted audiences
- Experience of working across teams or with multiple stakeholders to coordinate the production of communications
- Planning and deploying paid-for social media, digital campaigns, and email marketing
- Content creation – for websites and social media channels (LinkedIn, Facebook, Instagram and Twitter)
- Digital skills including Office 365 systems (inc. Teams and SharePoint), WordPress, Photoshop, Google ads and Canva
- Developing an engaging end to end digital customer experience.
Desirable
- Knowledge of the charity sector and the mental health landscape
- Analytics and data skills including Google Analytics
- Search engine optimisation.
Hours
22.5 hours a week, office hours, with occasional evening and weekend work to meet operational requirements.
Location
1 Cambridge Court, 210 Shepherd’s Bush Road, Hammersmith, London W6 7NJ and remote working
Reporting line
The Digital Communications Officer will report to the Head of Fundraising and Communications.
Salary: £17,955 per annum (£29,255 FTE) at 3 days a week plus benefits (3% employer contribution towards pension, 25 days annual leave (FTE) per annum (plus public holidays), Employee Assistance Programme, access to Medicash health insurance and critical illness cover.)
Please submit a CV and Cover Letter of no more than one side by November 1st. Interviews will take place w/c 11th November.
The client requests no contact from agencies or media sales.