Fundraising Jobs

Senior Programme Officer, In2STEM

Salary: £32,000 - £34,000

Length of Contract: Permanent, Full time 

Start date: ASAP

Location: Remote, with occasional travel to events and face-to-face meetings 

Reporting to: In2STEM Programme Manager

Direct reports: The Senior Programme Officer will deputise for the In2STEM Programme Manager one day per week and on occasion, when the In2STEM Programme Manager is on leave. This team consists of 4x Programme Officers and 1x Programme Assistant.

About us

In2scienceUK’s aim is to promote social mobility and diversity in science, technology, engineering and maths. We do this by leveraging the skills and passion of researchers and STEM professionals to support young people from low socio-economic backgrounds to achieve their potential and progress to careers in STEM.

The In2STEM programme is a fantastic opportunity for 16-19 year olds to gain insights directly from STEM industry and research professionals. The programme provides over a thousand students each summer with a blend of online and in-person activities, equipping participants with the skills, knowledge and confidence needed to excel in STEM. 

What we are looking for

We are excited to be recruiting a Senior Programme Officer to join our growing In2STEM Programme team. The focus of this role will be to support delivery and ensure that our young people have an exceptional experience on the programme. You will also be kept engaged through deputising for the In2STEM Programme Manager one day per week.

You will have a good understanding of the challenges today’s young people from less privileged backgrounds may face and bring a proven track record of supporting vulnerable young people and/or adults with a range of support needs, including mental health needs, learning difficulties and disabilities. You will be good at building trust and rapport with young people and have practical experience of appropriately, calmly navigating situations involving safeguarding and signposting for young people and adults.

We want to hear from people who passionately represent the interests of the diverse young people that we serve. We are not asking for particular qualifications. We care about your character, your skills and potential. If you can turn strategic aims into impactful programmes and can see yourself making an impact in our organisation, we want to hear from you.

Duties and responsibilities

The purpose of the Senior Programme Officer role is to support the successful delivery of the In2STEM Programme and ensure our young people have an excellent experience.

Your specific duties will include:

Programme Delivery

• Managing a caseload of students and volunteers from application stage to successful completion of the programme, including recruitment, placement matching, onboarding, event planning and programme delivery (in-person and online), troubleshooting throughout the programme and evaluation.

• Where appropriate, supporting the Programme Manager as the first port of call for programme staff with enquiries or needing advice relating to pastoral care for our beneficiaries.

• Developing and maintaining excellent working relationships with partners and funders to further the delivery of our work. This will include for example, working with schools, colleges, academic and professional services staff at universities.

• Creating and developing engaging resources to support the programme including video presentations, posters/flyers, case studies and website text and images.

• Monitoring student and volunteer applications to ensure targets and milestones are met.

• Maintaining up to date records via the programme database and ensuring data protection.

• Ensuring all operations are in line with Health and Safety and Safeguarding policies and procedures.

Evaluation

• Developing programme activities, using student and volunteer evaluation data and staff insights.

• Optimising systems, processes and ways of working, to ensure delivery models are scalable and achieve intended outputs and outcomes to the highest degree of quality, effectiveness, and efficiency.

• Maintaining a comprehensive overview of programme activities, among both staff and partners, and reporting on progress at regular intervals as defined internally and contractually.

• Supporting team members to create evaluation and student data reports.

• Supporting the creation and dissemination of case studies, working closely with the fundraising team to ensure funder requirements are met.

Deputy Managing

• Managing the In2STEM team when the Programme Manager is not working, including preparing and running programme update meetings from time to time.

• Supporting and assisting the Programme Manager to ensure organisational and delivery targets are achieved.

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager.

Person Specification:

Essential

• Track record of experience directly supporting vulnerable young people and/or adults with a range of support needs, including mental health needs, learning difficulties and disabilities, facilitating access to other support services as needed.

• An understanding of the social and economic barriers that prevent some young people accessing STEM careers and an ability to recognise the importance of diversity and inclusion in STEM.

• Knowledge and understanding of the STEM sector, including higher education, apprenticeships and STEM careers.

• Experience of delivering projects for young people including recruitment and caseload working.

• Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.

• Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.

• Good understanding of safeguarding in practice when working with young people.

• Flexible and adaptable, with an ability to pick up new tasks quickly and keep a level head when faced with challenges.

• Knowledge, understanding or experience of programme or project evaluation.

• Experience of deputy managing or managing staff or volunteers.

Desirable

• Experience of leadership and people management including motivating, coaching and developing team members to achieve results, fostering positive, collaborative working relationships with colleagues.

• Excellent IT skills including experience of Gmail, Google Workspace (or Word, Excel and Powerpoint) and Mondaycom.

• Experience working with databases.

Benefits: 

At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one. 

Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy. 

In2scienceUK is a remote based organisation, that requires occasional travel across the UK for events and staff co-working days. 

You will have 28 days of annual leave per annum, plus bank holidays. 

Commitment to Safeguarding: 

In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.

The following pre-employment checks will be undertaken as applicable:

• References 

• DBS check and/or Overseas criminal records check where applicable

• Self-Disclosure 

• Identity check 

• Right to work in the UK 

• Evidence of qualifications applicable to the role 

• Confirmation of registration with applicable registered body where applicable 

Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure. 

Application procedure: 

Please apply via Charity Job by uploading your CV (2 pages maximum) and a supporting statement (2 pages maximum). Your supporting statement must demonstrate and evidence how you meet each one of the competencies outlined in the above person specification. 

The deadline for applications is midday on 24th July 2024. Interviews will take place on Thursday 1st August and Friday 2nd August 2024.

Job Vacancy – Regional Adviser 

The Masonic Charitable Foundation (MCF) is looking for an experienced, proactive and customer focused adviser to support the work of the wider Advice and Support team

The right candidate will enjoy and excel at managing their own diary and workload and would have significant experience of working in an educational, health or social care environment. Excellent communication skills, both written and verbal are essential for this role along with the ability to show empathy.

The post holder will be responsible for Kent and Sussex plus other areas as required and therefore must have their own vehicle and access to reliable broadband. A car allowance and mileage will be paid on top of the salary. 

IT equipment and a company mobile phone will also be provided. An enhanced DBS check is required for this position

Details

Post:              12 month fixed term contract (Maternity Cover)

Description:  To support the charity’s beneficiaries through assessment and practical advice to help them access relevant support

Hours:        34 hours per week (early finish on Fridays)

Hybrid:        Home based with visits in Kent and Sussex

Salary:      £31,525 - £34,306 (depending on experience) plus £5,000 car allowance

Holiday:      25 days (rising to 30 after 5 years’ service), plus additional 3 days to be taken between Christmas and New Year

Benefits: Excellent package including contributory pension, medical and dental plans, access to various health, wellness and retail benefits and continual professional development. 

Reports to: Advice and Support Team Leader (South)

Team:      12 Regional Advisers (North and South); 2 Team leaders 

About the Masonic Charitable Foundation

The Masonic Charitable Foundation (MCF) is one of the UK’s leading charities, providing a range of benevolent support to individuals and awarding grants to local and national charities.

Our work helps to encourage opportunity, promote independence and improve wellbeing for thousands of people each year.  Last year, the MCF awarded support totalling around £20 million.  Our support is funded from the donations of freemasons, their families and friends.

The MCF was founded in 2016 following the merger of four charities that had operated separately since the eighteenth century. 

Our Regional Advisers are home-based workers who are compassionate and dedicated to responding to the needs of Freemasons and their dependents in their area, providing essential support. They are professional and accountable, working independently but collaborating with volunteers, colleagues, and local agencies to provide an exceptional service on behalf of the charity.

Their main purpose is to visit and contact members of the Masonic community to determine their needs and to help them to access support from the MCF and other relevant agencies. Support is provided through a combination of home visits, telephone calls, or video calling. 

The role also provides guidance, support and recommendations to office based staff processing applications for our extensive range of grants to support those in need. They form close and effective working relationships with local volunteers, providing support and guidance to extend our reach.

Main responsibilities

• Responding to/visiting freemasons and their dependents to:
  • provide support and advice; and
  • determine relevant support from the MCF or other agencies to meet their needs
• Face-to-face visits, video conferencing and in-depth telephone calls are required to provide extensive and detailed support.
• Production of accurate and comprehensive reports detailing agreed plans and all relevant supporting documents
• Liaising with colleagues within the department to provide guidance and support in processing applications for our extensive range of grants to assist those in need
• Ambassadorial role for MCF, liaising with other stakeholders, delivering occasional presentations and workshops to raise awareness of the role of the Advice, Support and Enquiries Team and support available from the MCF

Essential

• Significant experience of working in an educational, health or social care environment
• Experience of working in an advisory role
• Good understanding of UK benefits and relevant legislation
• Excellent communication skills
• Good interpersonal skills including ability to show empathy
• Report writing skills
• Resilience
• · Ability to work independently and with limited day to day supervision
• · Strong attention to detail especially in transposing facts and numerical data
• · Good basic IT Skills and competent using everyday technology
• · Full UK driving licence

Desirable

• Vocational or professional qualification in education; health or social care
• Community based experience
• Good understanding of financial matters such as self-employed accounts; small business accounts; bankruptcy and debt management

How to apply

Please provide a copy of your CV together with a covering letter explaining how you meet the person specification.

Deadline for applications: 16 June 2024

First interviews to take place during week commencing: 24 June 2024 

Job Description – Head of Key Food Partnerships

Reporting to: COO

Location: Flexible (regular food industry visits and travel)  

Contract: Permanent

Hours: Full Time-35 hours

Salary: £68,974-£72,605(National) or £72,605-£76,426 (London)

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare now operates 35 Regional Centres around the UK. The majority of these are run by local charitable organisations we call our Delivery Partners. This enables us to be a UK-wide organisation yet also think and behave with local concerns at the heart of our actions. For more info please visit FareShare website.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives. Our Values:

Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

Our key priorities at FareShare UK are to grow the food volumes accessible to the charities and community groups we support across the UK. Food partners (manufacturers, retailers, wholesalers, importers, packers, catering providers, producers and others) are pivotal in helping us to meet these priorities, providing access to food and many other strategic resources. This crucial role will focus on working with our top food partners to maximise the mutual value in the relationship through strategic and structured account management. Our ability to meet growing demand and retain our leading position in the food redistribution landscape will be heavily influenced by the success you have in this role.

You will be the direct account lead for some of the biggest food accounts in the UK and you will lead part of the Food Partnership Team for managing and engaging new business relationships to drive and grow food and funding from top food partners.

As part of this role, you will lead the transition to a tiered and structured strategic account management approach of all top partners. Coordinating colleagues in the food team and other FareShare teams: FareShare Go, Marketing, Fundraising, Network Operations and Volunteering teams to ensure that top partners get an excellent service. You will work with the top food partners and other stakeholders to ensure appropriate identification of activities, and monitoring of progress, benefits and evaluation.

You will help identify and overcome the barriers to food redistribution and increase the volumes of foods available to FareShare from food partners and their wider supply chains.

Working with marketing and relevant teams you will develop sales materials to open opportunities for more food and other resources from top partners.

You will lead new business development for FareShare Go and work closely with the FareShare Go operations team to mutually agreed objectives. You will support the team to develop new opportunities to deliver the FareShare Go service to food partners including meeting tenders and developing compelling propositions for partners.

 Main areas of responsibility

Business Development and Relationship Management

• Support the senior Leadership team by implementing and driving FareShare’s strategy to deliver the services that our top food partners want now and in the future.
• Develop sales and tender materials to win new and grow current business for increased food, funds and other strategic resource.
• Keep up to date on trends and key areas of opportunity for top accounts.
• Directly account manage the largest opportunity accounts that we want to engage or grow.
• Develop strategic relationships and account strategies with top food partners to maximise the volumes of surplus food and funding to FareShare through structured joint business planning process.
• Embed a strategic approach to account management and joint business planning processes for top partners to make sure that they have a structured first in class service from FareShare.
• Ensure oversight of all account activities and provides regular updates to, and feedback opportunities for relevant FareShare stakeholder teams including FareShare Go operations, Food Co-ordination, marketing and fundraising.
• Develop key relationships with key personnel within our top food partners and develop a good understanding of their structure and operations to help drive sustainable, successful relationships and engage the relevant internal departments

Business Process Improvement to deliver growth

• Understand the barriers to redistribution of food and lead initiatives to overcome them
• Develop new models of food redistribution which meet market needs and build new channels of supply to FareShare
• Liaise with colleagues in the FareShare Go and Food Co-ordination Operations teams to highlight and resolve any operational issues and support related initiatives as appropriate
• Work with the food partner to develop appropriate systems and business processes which will ensure they are managed in the most environmentally, socially and financially efficient way.

Project and Initiative Management

• Be responsible for managing and communicating key projects and initiatives and securing support from a range of internal stakeholders within the food partners and among the FareShare network.
• Prepare and proactively present the benefits of new initiatives to existing and potential partners despite the challenges to existing embedded processes. 

People and Culture

• Lead, manage and motivate the part of the Food Partner Team focused on engagement and growth, creating a culture of high performance and a positive and supportive working environment.
• Support effective working with colleagues in the wider Food Team, and Network Development and Operations Teams to support an atmosphere of collaboration and trust consistent with FareShare’s values
• Foster positive change, new ways of working and an understanding of best practice
• in using FareShare’s Customer Relationship Management systems.

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

• Proven influencing, negotiation and selling skills, to understand the needs of a key partner and ability to demonstrate the value of the proposition to the customer.
• Understanding of a strategic account management approach and ability to manage multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
• Good working knowledge of the key players in the food retail industry and an appreciation of their ways of working with their supply chains
• Successful track record of managing cross-functional projects such as new launches, operational initiatives, promotional activity or other projects to tight timescales and budgets, ensuring involvement of all key stakeholders
• The ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders
• Ability to prioritise effectively with strong time management skills to ensure effective allocation of FareShare resources to cope with competing demands and to prioritise tasks appropriately
• Ability to use own initiative working independently and responsibly

Experience

• Retail account management experience working at multiple levels including Directors across Operations, Communications, Marketing, CSR, business support and technology teams
• Demonstrable experience of driving significant growth and impact in food accounts
• Track record of building, leading and managing high performing, effective teams through periods of growth and change
• Experience of managing direct reports including managing performance issues
• Project management of multiple stakeholder initiatives
• Delivery of process improvement in a sales or customer service environment
• Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.
• Drive, motivation and attention to detail in ensuring all business opportunities presented to FareShare are captured and explored
• Pro-active, organised and able to work under pressure, whilst maintaining excellent attention to detail
• Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good level of numeracy and literacy

Competencies and behaviours

• Excellent written, verbal communication and presentation skills
• Proven ability to lead and manage teams and build strategic relationships across the business with a customer service focus
• Negotiation and influencing skills to deliver win-win outcomes
• Excellent, proven organisational skills
• Creative approach to problem solving

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

ENS is seeking a Communications Coordinator to play a key role in enabling ENS to fulfil its mission to break the cycle of statelessness in Europe and realise everyone’s right to a nationality.

This is a great opportunity to help us deliver our new Strategic Plan working at the forefront of one of the most pressing human rights issues. The successful candidate will coordinate ENS’s communications work and help raise awareness and galvanise our membership to end statelessness.

The European Network on Statelessness (ENS) is a civil society alliance of over 180 members in 40 countries, committed to breaking the cycle of statelessness in Europe and realising everyone’s right to a nationality. We are dedicated to raising awareness about statelessness, supporting legal and policy development, and building civil society’s capacity to act. At the heart of our work lies the understanding that stateless people and their communities should be leaders of change.

We are looking for someone with a solid track record in developing and promoting engaging content to affect change on hard-to-win issues. The candidate should also have practical knowledge of online communications tools - including Mailchimp or similar email platforms, website Content Management Systems, CRM, and social media management platforms.

Working under the supervision of the Head of Communications, Operations & Development, the postholder will work closely with key partners, members, and other ENS staff to increase the impact of our advocacy work by developing engaging content. They will also support our efforts to put people and communities affected by statelessness at the centre of our communications work.

The post’s day-to-day responsibilities will among other things involve coordinating a busy online website and email publishing schedule, managing social media, and publication design and publishing.

The successful candidate will have experience working in a busy communications environment. The candidate will be highly articulate in English (other languages are an asset) with experience of working with diverse communities and stakeholders.

The postholder will be contributing positively to our dynamic organisational ethos and cross-team working where all ideas are valued, and innovation is encouraged. They will be able to fit well into a fast-paced environment with an international focus. We are looking for someone with interest in developing their skills as we take on new challenges in fulfilling our new strategic plan. The role represents an exciting opportunity for candidates with the necessary aptitude, flexibility, and ambition, as well as a commitment to addressing statelessness in Europe.

We provide a friendly and welcoming team environment. This includes flexible working arrangements and opportunities for learning and professional development.

The Mare and Foal Sanctuary rescues abandoned, neglected, or abused horses and ponies, offering them sanctuary for life. In each of our five peaceful sanctuaries in Devon, we unlock a world of natural, wild beauty where horses, ponies, and people who were struggling can enjoy life again.

Our compassionate and knowledgeable team cares for nearly 200 horses and ponies at our sanctuaries. Additionally, over 400 horses and ponies are rehomed and offered sanctuary at home by our dedicated carers. Sanctuary care is supported by a welfare team assisting owners struggling with the enormous commitment of horse ownership.

Operating across four sites in Devon, we are proud to offer:

· An Equine Assisted Services program to our local community in Devon. This program provides a range of activities for vulnerable children, young people, and adults involving our rescued horses and ponies - many of whom have also endured adverse life experiences.

· A small retail network helps support our fundraising and brand awareness, and we have ambitious plans to build on our open days and transform our Coombe Park sanctuary into a permanent visitor centre.

Chief Executive Officer 

Devon, with hybrid working that ensures the best leadership of the charity.

Circa £95,000 per annum 

This is an exciting opportunity to lead an ambitious organisation, keen to continue to grow the scale, reach and impact of our work. Building on our solid financial position, well respected brand and working alongside our highly skilled Board and our passionate team, there are a number of exciting opportunities available to us.

Our new CEO will develop our new organisational strategy that sees us develop our visitor engagement opportunities, our capital investment, and our equine assisted services. The CEO will realise our ambitions to increase our reach and impact, our commercial opportunities, and our national profile.

We are looking to appoint a passionate and ambitious leader who brings: 

· A track record of scaling up organisations, from strategic planning to delivery.

· Experience of operating at strategic level, with inspirational leadership skills.

· A commercial outlook, with experience of identifying and implementing new opportunities that drive income.

Whilst we are open to candidates from all sectors and no professional animal welfare experience is needed, we are looking for people who have a passion for animals and will enjoy immersing themselves in the equine sector. 

For further information and to apply to this role, please click the 'apply' button to be redirected to the Prospectus website.

Recruitment Timetable 

Deadline for applications:                                                            Wednesday 14th August 2024 

Interviews with Prospectus:                                                         21-28th August 2024

Meetings with The Mare and Foal Sanctuary’s stakeholders:     w/c 2nd September 2024

Interviews with The Mare and Foal Sanctuary:                           w/c 2nd September 2024 

The Miscarriage Association (MA) is a national charity dedicated to providing support and information to anyone affected by the loss of a baby in pregnancy. We also raise awareness of the impact of loss, advocate for those affected and challenge the taboos that can make miscarriage a lonely as well as distressing experience.

We do this by offering staffed support services (telephone helpline, live chat, email and DM), a network of peer support groups, a comprehensive website and a range of highly regarded patient leaflets. We also provide training and resources for health professionals and employers, contribute to research and ensure the patient voice is heard by policy and decision-makers.

We are about to begin a new chapter in our 40-year history, with ambitious plans to ensure our trusted services and support reaches even more people affected by this often-heartbreaking experience.

We are looking for a senior campaigns, media and PR specialist to lead our recently expanded communications team to deliver a compelling and influential comms and campaigns strategy.

You will be responsible for the strategic development and operational delivery of all our campaigns and external communications, finding creative ways to build our brand, increase understanding of pregnancy loss and grow our income. You will manage relationships with the media and lead on securing coverage across online and offline channels, through, for example, press releases, human interest stories, case studies and position statements.

Acting as a key ambassador for the MA, you will also support the CEO to develop and maintain strong relationships with, and represent the charity to, a diverse range of stakeholders. You will also work alongside the CEO, Head of Operations and Service Delivery and other key personnel to contribute to the charity’s strategic vision and plans and help to translate these into communications activities and KPIs.

Post Title: Youth Violence Intervention Practitioner 

Location: The role will be located at St. Mary's Hospital in London, with occasional travel to Redthread's other sites, including the head office in London. All Redthread team members should be flexible in supporting other sites when necessary. Regular visits to Redthread's main offices in London and other projects and activities at various locations across London and the UK will be required.

Hours: 37.5 hours per week. The nature of Redthread’s work means that regular evening and weekend work is required. You will be required to work shifts to ensure that the team covers from 7:30 am to 9:00 pm each day between them.

Salary: £29,767.50 per annum + benefits 

Contract type: 12-month fixed term, with the possibility of extension subject to funding.

DBS Check Required: Enhanced with barring (Child and Adult Workforce)

Work area: Youth Violence Intervention (Hospital Based)

Responsible to:               Team Leader 

Purpose of the Post   

• To be part of the youth work team at Redthread, with a primary focus on the Youth Violence Intervention Programme.
• To assist with Redthread’s other activities as required.

How to apply:

If this sounds like the right role and organisation for you, please go to our website where you will find a downloadable job description with a person specification, including details of the terms and conditions of the post.

We encourage you to read through the job pack and the person specification carefully, as we will shortlist applications using the essential criteria.

Operations Lead Job Description

ROLE CONTEXT

ABOUT ALL SAINTS: There has never been a more exciting time to join the team at All Saints. As part of a new project to revitalise the church for the Island, we are planting the first-ever contemporary service into the Church as part of the HTB network of churches (including Harbour Church Portsmouth). We are currently building an amazing team to bring the vision to life. So, this is a rare opportunity to join a new foundational team and community and to be part of the team that sets the vision, values, and culture for the next phase of ministry at All Saints as we explore what it looks like to play our part in the evangelisation of the nation, the revitalisation of the Church, and the transformation of society.

ABOUT RYDE: Ryde is just a 10-minute journey on the hovercraft from Portsmouth Harbour. Ryde is known as ‘the gateway to the Island with several main travel points located within it. It also has a long stretch of sandy beach and lots of independent shops and cafes. The largest town on the Isle of Wight with a population of 37k. The Church is a landmark on the island with the spire visible from many places around the Isle of Wight and from the mainland projecting beyond the town skyline. The socioeconomic makeup of the town is very mixed and it is a great vibrant place to live and work.

ROLE PURPOSE

This is an amazing opportunity for someone who thrives on operational excellence and loves managing a project to completion to have a hugely impactful and pivotal role in a church entering a new phase of its life. You will be a key part of the leadership team and oversee the operational management of All Saint’s Ryde and assist other Ryde churches in the plurality group; ensuring structures and systems are in place to enable ministry and best use resources within our church, to advance the vision of the church. The Operations Lead will work with the Rector and Team Vicars to achieve the strategic objectives of All Saints in overseeing the operational, organisational, and financial aspects of the church.

KEY TASKS AND DELIVERABLES

Oversee Operational Excellence - Oversee the important day-to-day operations of the church and its buildings and hold oversight responsibility for: Project roll-out; Health and Safety; Food Hygiene, Fire Assessment; Risk Management; Infrastructure; GDPR and Accessibility issues.

• Develop and lead the ongoing strategic plan for the church’s activity in consultation with the wider team.
• Collect and collate data and process information to provide reports as required about church activity.
• Lead the process of planning, designing, developing and implementing church operating and governance procedures, processes and systems.
• Work as part of the leadership team to develop the church’s calendar of events and activities.
• Collect data regarding progress concerning the church’s key objectives and report regularly to relevant stakeholders.

Lead on rhythms to ensure great delivery and communication.

• Oversee the smooth operational running, development and communications of Sunday services & events.
• Responsible for the creation, implementation and ongoing development of excellent systems and processes to support the growth of the ministries and staff structure.
• Work with the team to ensure effective systems are in place for communicating with the church family and wider audiences, including the church website, social media channels and local press.
• Ensure that all church administrative systems are operating effectively and cost-efficiently to serve the running of the church, including all IT systems.
• Provide support to volunteers in the areas of Administration, Communications, IT, Safeguarding, Finance and Facilities to ensure that procedures are implemented and easily followed.

Help to oversee our greatest resource- People!

• Help to recruit, lead, onboard and equip a team of staff and volunteers to support the various functions of the church.
• Work with the team to develop and implement a relevant training strategy for staff and volunteers.
• Work with the leadership team to oversee the implementation of the performance management process to measure and evaluate progress against the strategic goals of the church.
• Responsible for ensuring all church policies, and staff handbooks are up to date and compliant with safeguarding, charity and employment law.
• Support the governance structures of the church and the churches working in plurality.
• Day-to-day oversight of the finances in conjunction with Church Wardens and Rector.
• Oversee the monthly payroll.
• Management of bank accounts, utilities, insurance, and various contracts as needed.
• Manage the church budgets in conjunction with Churchwardens, Rector and Team Vicars.
• Work with Rector, and churchwardens to ensure monthly and annual accounts and budgets are prepared for submission to the Charities Commission on time.

Ensure our facilities are the best they can be.

• Work with the church warden who oversees facilities to manage the premises and facilities ensuring the site is maintained to a high standard and used in line with the vision.
• Oversee facilities, insurance, health and safety and risk management.
• Project manage key organisational development projects within the church and where necessary liaise with external contractors and suppliers.
• Create systems that enable ministry and mission.

Be the Team – as All Saints has never had a contemporary worship service before, this is really a church-planting opportunity. We’re therefore looking to build a team of people who are energised by helping one another and who want to serve the wider vision of the church rather than work in team- specific silos. While most of your work will be focused on operational excellence, we’re aiming to be a close-knit team who all help each other and where no one is left with too much on their plate or a task they can’t manage. This means we’ll all help you with as needed, but in turn, we expect that you’ll help when needed with other projects as well. We think church is just more fun this way, anyway!

• Work with the Rector and Team Vicar to oversee and implement the church’s IT systems and infrastructure.
• Work with the Team Vicar to oversee and implement the church’s use and development of the ChurchSuite database - workflows, tags, GDPR compliance, data cleansing etc.
• Ensure that equipment and systems are fit for purpose and that security protocols and protection are up to date and compliant.

Learn and grow in community – we want to take our team time seriously, to pray for one another, and to help each other grow in our faith and giftings. So, we want an Operations Lead who is excited to participate in team meetings and vision days and has a desire to keep developing their skills, learning, and to create a culture where helpful and gracious feedback is encouraged at all levels. This will mean having a flexible attitude (being able to let go of something that hasn’t quite worked or improve an area that needs improving) and being a proactive member of the team- prepared to give and receive feedback openly.

KEY CHARACTERISTICS

The successful candidate will be:

• A mature and committed Christian, who is confident communicating the reason for their faith.
• A proactive self-starter, with a knack for seeing what needs to be done and finding a solution.
• Highly organised and can inspire others to be organised and use systems properly.
• Have an eye for detail and issue spotting.
• Undaunted by administrative work and have a knack for prioritising work and ticking things off
• the list, celebrating progress and achievements.
• A kind and considerate manager of people who delegates fairly and works well with others.
• Confident in advocating for and championing best practices.
• A passion for continuing improvements and upskilling of the team.
• Excellent English written and verbal communication skills.
• A love for the church and a desire to see the Church grow.
• Reliable, excellent time-keeping skills (be able to arrive on time, as well as run meetings to an
• agenda and time).
• Have a sense of humour and fun – can make mundane tasks fun for staff and volunteers.
• Exercises diplomacy, grace, and extends kindness to other staff and volunteers – can balance
• loving and caring for people well with achieving outcomes.
• Is willing to learn, grow, and accept and give feedback well.

NECESSARY EXPERIENCE

• Educated to a degree level OR have extensive experience in a similar role.
• Must have experience working in an operational capacity in a previous role.
• Excellent and professional budget management and strategic financial management and planning.
• Regulatory compliance and risk assessments in a professional environment (understands and can keep the team organised on things such as safeguarding and health & safety and data privacy).
• Successful project management.
• Recruiting and working with volunteers.
• Successfully managing others.
• Managing projects where you are not the subject matter expert (such as facilities or IT) but are confident holding other staff and contractors to account.
• Technologically competent – excellent use of MS suite, spreadsheets, databases, and digital presentations.

HELPFUL EXPERIENCE

• Worked in the church or charity sector.
• Professional qualification in Finance, HR, or Project Management
• Line management experience in a professional environment.
• Understanding of grant fundraising or a willingness to learn how to raise funds.
• Familiarity with ChurchSuite
• Familiarity with Accounting and HR software
• Familiarity with MailChimp, MailerLite or another newsletter system
• Use of Canva or other simple design tools.

SPECIAL CONDITIONS OF EMPLOYMENT

Being part an active part of the worship of the Christian Church is a genuine occupational requirement for this role. The Operations Lead will be expected to be part of the worshipping community at All Saints while holding this role. The role holder must be available to work a selection of Key Annual events which will include various Holiday services, Church Meetings, Focus (our church summer holiday festival), and other key ministry events (for which advanced notice of dates will be given and time in lieu will be given if outside of normal working hours). All staff must attend weekly staff meetings in person.

PAY AND BENEFITS

• Annual Salary: £30,000 per annum
• Help with relocation costs (if moving to the isle of Wight from another location) - Enrolment in our Nest pension scheme
• 25 days holiday per annum (+ bank and public holidays)
• Opportunities for continuing development and learning.

Remote role but must be based within easy reach of Manchester and Sheffield

Closing date: 12:00pm, 18th Jul 2024

As our Whizz Kidz Coordinator you will be responsible for the planning and delivery of services in the North of England as well as supporting colleagues in the Young People’s Services Team in all aspects of researching, organising and booking activities and events for disabled children, young people and their families.

Whizz Kidz: the facts

Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs.

Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.

We’re here to change that.

As the UK’s leading charity for young wheelchair users (9 months -25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society. And we won’t stop until they are mobile, enabled and included.

Our vision

A society in which every young wheelchair user is mobile, enabled and included.

Our values

We are young people focused, ambitious, collaborative and inclusive.

Job summary

This role will predominantly support the Service Delivery Managers and Support Officer across the UK in the effective planning and delivery of services to meet the strategic objectives. The postholder will be required to work directly with young people and their families, delivering services in the North of England, alongside assisting the wider team in the administrative tasks involved in organising and setting up services and events.

You will be part of the Young People’s Services Team who provide a range of services and activities for young wheelchair users and their families.

The person

You will need to have good organisational skills with the ability to communicate and build rapport with a range of audiences. You will be liaising with our young people and families as well as venues, schools, content providers and other third-party organisations. With a good understanding of planning events and undertaking risk management, you will be responsible for all aspects of event bookings.

Skills and knowledge

• Understanding and familiarity of good practice and law around child protection, disability discrimination and equal opportunities legislation, health and safety, confidentiality, and data protection.

• Excellent organisational and planning skills.

• Excellent interpersonal skills with the ability to communicate at all levels.

Experience

• Experience of working directly with disabled children, young people and their families.

• Demonstratable experience of planning and organising events.

• Experience of working with external partners to coordinate activities and negotiate bookings.

• Experience of risk management.

 Personal qualities

• Alignment with our values- young people focused, ambitious, inclusive and collaborative.

• Passionate about supporting young wheelchair users and creating societal change.

• Ability to get on with and motivate children and young people of all ages.

• Ability to multi-task, work calmly under pressure and meet tight deadlines.

• Ability to work as part of a team and on own initiative.

• A high degree of accuracy and attention to detail.

• Good level of computer literacy, including databases. 

Please note: This post is subject to an Enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

Weekend working and travel will be required.

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave

• 25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

• Christmas closure

• In addition to annual leave, employees get three days of paid Christmas leave.

• Pension

• Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

• Simply Health

• Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

• Season ticket loan

• An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

To apply click the apply button. 

Closing date12:00pm, 18th Jul 2024

Ability Housing Association is seeking a dedicated Business Development Manager to lead and develop our care and support services and build relationships with key partners. If you have a proven track record in business development, strong networking and relationship-building skills, and a drive to create new opportunities, we want to hear from you!

About Us:

Ability Housing Association is a well-established Charity and Registered Provider committed to delivering high-quality social care services to individuals in need. We work closely with local authorities, healthcare providers, and other stakeholders to deliver exceptional care and support to our customers. Join our dynamic team and contribute to our mission of enhancing the lives of those we serve.

About the Job:

As a Business Development Manager, you will play a crucial role in identifying and pursuing new business opportunities, building strategic partnerships, and overseeing the successful implementation of projects and initiatives such as submitting proposals to donors and funders for voluntary services which are ineligible for health and social care commissioned funding. Your expertise will be instrumental in driving growth, expanding our reach, and making a lasting impact in the social care sector.

What we need from You:

• Bachelor's degree in a relevant field, such as business, healthcare, or social care or equivalent demonstrable experience
• Proven track record of success in business development, particularly in the social care sector, with a record of winning new business contracts in excess of £1 million.
• Excellent communication, relationship-building, and negotiation skills.
• Strong project management skills, with the ability to oversee multiple initiatives simultaneously.
• Understanding of the social care landscape and regulatory environment.
• Ability to work independently and collaboratively, focusing on achieving business goals.
• Proficiency in relevant IT systems and tools, including CRM systems and Microsoft Office.

And in return we offer:

• Salary of £55 - £60k depending on skills, experience and qualifications
• 25 days annual leave each year PLUS bank holidays
• Hybrid Working and Flexible Working Opportunities
• Medical cash back scheme to cover every day health expenses and more
• 3 x life cover assurance with membership of our generous DC pension scheme

Job Title: Head of Projects and Business Development

Location: London Borough of Camden, coworking space available in Camden Town, requires regular travel to events across the borough. 

Hours and Pay: £43,200 - £50,400 - 36 hours per week for 50 weeks annually £20-24 per hour (dependent on candidates experience)

Contract type: Freelance contract - renewed annually 

This is also available as a job share. 

Start date: 17th September 2024

About Think & Do: 

Think & Do is a climate and social action organisation based in the London Borough of Camden. We work on a range of projects across the borough which tackle environmental and social issues. Within our work we put a focus on imagination as a key driver for finding solutions and aim to work on projects that have an element of fun in order to bring joy to the communities we work with and ourselves.

About the role:

Think & Do Camden is looking for a Head of Projects & Business Development to manage the Think & Do Projects team and deliver local climate and social action projects across the Borough of Camden. This is a creative opportunity in a fast paced environment to work on meaningful projects in collaboration with other local organisations and businesses including Camden Council. A key part of this role is the organisation's strategic development working alongside the Cofounder & Head of Imagination. This role will be reporting on a monthly basis to the T&D Directors and will also require autonomous working. Think & Do is a small, grassroots organisation with a passionate team who work hard to deliver innovative projects across Camden and beyond. 

Tasks will include 

• Collaboratively leading the strategic direction of the organisation to be in line with the mission and vision.

• Fundraising for different projects through applying for grants and building relationships with local businesses.

• Developing and codesigning projects in line with Think & Do’s mission and vision in response to needs and challenges within Camden’s community and beyond.

• Facilitating hiring decisions for the organisation, creating job roles, working through the interview process and onboarding new team members. 

• Building new business connections and managing relationships with key partners and stakeholders. 

• Providing overall direction for multiple projects with different timelines.

• Nurturing the team to thrive in delivering their projects and supporting in terms of wellbeing and growth. 

• Overseeing project costs, budgets and timelines through liaising with project coordinators and approving monthly invoicing and expenses. 

• Maintaining project lessons learnt, risk registers and other project management documents. 

• Joining the team on community engagement events, including door knocking and at our Sharing Spaces, getting to know the local community at a grassroots level. 

Essential/ Desirable Skills 

• Interest in and passion for local climate and social action

• Good IT skills, familiarity with google workspace and/or Microsoft

• Good time management skills

• Good use of written and spoken English 

• High level of organisation and attention to detail

• Ability to work on multiple projects at once

Personal Attributes

• Warm, friendly and welcoming 

• Willingness to learn

• Ability to work autonomously and as part of a team

• Inclusive and kind way of being 

Requirements 

• Ability to work from home using own laptop and internet (coworking space available) 

• Able to travel to Camden based projects 

• Connection to Camden or neighbouring Boroughs. 

Head of Programme Development
Salary: £54,600
Contract: Permanent
Hours: Full time
Location: This post is London-based. We have a hybrid working model of minimum 2 days per week (for full time staff) at our King’s Cross office (2 Granary Square, London N1C 4BH).

Who are we?

Art Fund is the UK’s national fundraising charity for art. We give grants to help museums, galleries, historic houses and public arts organisations to acquire objects for their collections, to share them with as many people as possible, and to support research and training for museum professionals. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many individuals, trusts and foundations.

The role

As Head of Programme Development, you’ll take a senior role in the strategic planning and operational delivery of Art Fund’s grant-making programme, taking a lead on certain areas of the business plan to ensure they deliver against and inform the ongoing development of Art Fund’s strategic vision. You will work with the Director of Programme & Policy and Head of Programme Delivery to manage the team to ensure effective management of all grant-making and operational activities, develop and deliver new initiatives, funding opportunities, partnerships, research, and evaluation, ensuring maximum impact and maintaining and furthering Art Fund’s excellent relationships across the museums, heritage, funding and visual arts sectors.

A member of the Programmes team, you will work with colleagues across Art Fund and the wider sector to ensure our grant-making is effective and valuable and supports our strategic plan. This is a unique opportunity to join Art Fund at a key moment in our 5-year strategy. You’ll help us identify where Art Fund can make a real difference in our priority areas and build our reputation in these areas: championing diverse and inclusive museum collections, workforce and audiences; reaching a new generation of museum goers through digital and community experiences, as well as in the museum itself, and developing a sustainable sector. The Head of Programme Development will share the energy and commitment that Art Fund staff bring to their work, as well as a belief in the importance of arts and culture.

Key Employee Benefits

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas and an additional day in August.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Cash health plan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 9am on Monday 29th July, 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

No agencies please.

Circa £52,000 per annum

35 hours per week

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our ICT Applications Manager.

This is a new role delivering reliable and responsible applications management to over 350 colleagues. You will have sound technical knowledge of applications security, performance monitoring, data management and reporting. Previous experience of some of our key systems including SharePoint, M365, Salesforce, UNIT4, PowerBI, Zendesk or Asana will be needed.

You will be able to motivate and communicate with colleagues in all areas of the organisation, providing well-founded and honest advice on options for improvement of business outcomes as well as dealing with day-to-day technical and user support issues. If you have a track record of delivering high-performing applications, a commitment to improving business effectiveness and the ability to effectively communicate and present knowledge to a variety of audiences, we want to hear from you.

Act now and visit the website via the apply button to apply online.

Closing date: 8am, Monday 8 July 2024.

First Round Interview date: Friday 26 July 2024 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a recruitment platform called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

Our office is located on the Queen Elizabeth Olympic Park in Stratford, East London. Colleagues work at least one day a week in the office and the rest of the time from home.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and disabled candidates because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

The Research and Communications and Events Lead is a key post in the Research Management and Impact Team at Marie Curie with the purpose of disseminating the outputs, outcomes and impact of Marie Curie funded research as widely as possible to a multitude of internal and external audiences. This includes taking the operational and communication lead on organising our annual Marie Curie Research into Practice Conference which has increasing international reach. This is an essential event in the Marie Curie research calendar, online, free and open to all, with the aim of communicating new research and evidence in palliative and end of life care to practitioners, policy makers and researchers in the field.

The post holder will communicate extensively with internal teams, such as policy, communications, fundraising and caring services and build and maintain excellent relationships with external stakeholders, such as funder researchers and partner organisations, to maximise the visibility and impact of Marie Curie funded research.
This is an ideal career opportunity for an individual with proven experience in a role that involves communication of research/evidence.

Additional Criteria for Success:
- Proven experience in a role that involves communication (written and verbal) of research/evidence.
- Experience in organising conferences/events/webinars with an external audience.
- The proven ability to prioritise and co-ordinate multiple projects of a significant scope and complexity.
- An outstanding communicator with a background in translating complex research information to a lay audience.
- Excellent interpersonal skills to build and maintain relationships with a multitude of internal and external stakeholders.
- Highly motivated and enthusiastic to support Marie Curie's vision of a better end of life for everyone

Salary: c34,500 - £38,324 + £3,500 London Weighting dependent on skills, knowledge and experience.
Contract: Permanent
Based: This role is London based and you will be expected to be in the London Office 2-3 times / week, with the rest of the time home-based. You will also be expected to travel to our sites across the UK occasionally.

Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sunday 7th July 24
- Interview date: Fri 19th July 24

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]