Fundraising Database Manager Jobs
You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Role Requirements
- To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops Raffle sales targets through involving the shops team.
- To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- To source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in sorting and lifting of stock.
- To control shop expenditure through effective cost control of weekly expenses.
- To ensure minimum losses of both stock and cash by following bank and till procedures, and safeguarding the property of The Children’s Trust at all times.
Interview Date: to be confirmed
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
About OCD Action:
OCD Action is the UK’s leading charity for everyone affected by Obsessive Compulsive Disorder. We exist because it takes 7 years on average for people affected by OCD to get the treatment that they need. OCD is debilitating and isolating, but it is treatable.
At OCD Action we have a vision of a time when OCD is well understood, and everyone gets the treatment and support they need when they need it. With the OCD community, we are fighting for this. Until that day arrives, we are working to ensure everyone affected by OCD has access to the high-quality support, information, and guidance they need.
A vital part of achieving our vision is ensuring we are building community and raising awareness of both the reality of living with OCD and the fact that it is a highly treatable condition.
About this role:
This new, fixed-term maternity cover role is an exciting opportunity to be a key part of OCD Actions team. To support our senior management and Trustee Team, as well as ensuring the smooth running of our office and working closely with our CEO and director of finance to maintain our financial records.
We are looking for a committed, empathetic and flexible team member. You will need to have administrative experience, be organised, a strong planner and have great attention to detail. If this sounds like you, we would love to meet you and talk about this role.
Working at OCD Action:
It is important that working with us works for you. This is why we have an attractive benefits package, including flexible working and hybrid working.
We believe that diversity drives improvement and creativity. This fosters the environment needed to ensure we can do and be the best we can for the OCD community. We actively employ, and pro-actively seek to employ people with lived experience of intersectional disadvantage.
If you are passionate about being part of a movement for change for those impacted by OCD, we encourage you to apply. Please complete and return the application form by 9am on the 10th March.
The client requests no contact from agencies or media sales.
The Talent Set are excited to partner with Guy’s & St Thomas’ Charity to support the recruitment of their new Stories & Content Manager.
Location: Hybrid (London-based)
Salary: £42,000 - £45,000
Contract Type: Permanent
Closing Date: Friday, 7 March 2025
About the Role
The Stories & Content Manager will be a passionate storyteller with a talent for creating compelling content across digital and offline platforms. You will develop and implement an engaging content strategy that showcases the work and impact of three leading charities: Evelina London Children’s Charity, Guy’s Cancer Charity, and Guy’s & St Thomas’ Charity.
Reporting to the Senior Brand and Content Manager, you will play a key role in crafting powerful narratives, managing diverse content projects, and supporting fundraising and awareness campaigns. If you have a keen eye for detail, a creative mindset, and a passion for purpose-driven storytelling, get in touch!
What You’ll Be Doing
- Develop & Deliver Content Strategy – Plan and execute an integrated content framework aligned with our brand goals and target audiences.
- Create Engaging Content – Craft compelling stories across websites, blogs, social media, and email campaigns.
- Storytelling & Media Production – Conduct interviews, produce written and video content, and oversee visual storytelling projects.
- Diversity & Inclusion – Ensure diverse voices are represented in all content, in line with our Diversity, Equity, and Inclusivity Strategy.
- Stakeholder Collaboration – Work closely with internal teams, external agencies, and people we support to develop impactful content.
- Project & Budget Management – Oversee budgets, maintain a database of stories, and track content effectiveness.
What We’re Looking For
- Experience in content creation, storytelling, and digital marketing.
- Strong writing skills with an ability to adapt content for different audiences and platforms.
- Video & Media Production knowledge, including working with photographers and videographers.
- Stakeholder Management – Confident in working with a variety of people, from internal teams to beneficiaries.
- Organisational Skills – Able to manage multiple projects with tight deadlines.
- Experience in the charity or healthcare sector.
- Proficiency in design & video editing software (Photoshop, Illustrator, Premier Pro).
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Development Officer (Legacies)
Landmark Trust is a leading heritage conservation charity looking for a Development Officer (Legacies) to join the fundraising team in this hybrid working role. Exciting opportunity to help grow an established legacy programme.
Position: Development Officer (Legacies)
Location: Shottesbrooke, near Maidenhead/Hybrid working (3 days per week in the office)
Salary: £30,000 - £33,000 per annum
Hours: Full Time (35 hours per week) flexible working hours considered
Contract: Permanent
Closing Date: Thursday 27th February
The Role
This is a new role created to support and build upon a successful legacies programme, and to develop the potential of in-memory giving. You will be supporting the Development Manager (Legacies) to deliver the legacy marketing programmes, supporter stewardship, and legacy administration.
The varied scope includes delivering projects and communications to promote gifts in wills and in-memory giving, managing the stewardship of your own portfolio of legacy supporters, and assisting with legacy administration when gifts are received. Whilst reporting to the Development Manager you will also work closely with eight other colleagues in the Development team, and others throughout Landmark Trust. Occasional travel will be also required for site visits, meetings and events to engage supporters face to face with our work throughout the UK.
You will work with and support the Development Manager (Legacies) to:
• Deliver an effective strategy for gifts in wills and in memory.
• Meet an agreed annual pledger recruitment target and other mutually agreed KPIs.
• Acknowledge and celebrate gifts in wills to raise awareness throughout the organisation, with its followers, supporters, visitors, staff and volunteers.
• Gather content from colleagues to produce high quality and inspirational updates for legacy supporters and their families.
• Respond to potential enquiries about all types of legacy gifts and gather details about each.
• Plan and run legacy seminars given by a volunteer solicitor, and an annual in-person event for identified legacy supporters.
• Support and champion the promotion of legacy giving through the organisation.
About You
We are seeking a Development Officer (Legacies) to support the development and delivery of the legacies programme for the charity.
You will have:
• Excellent customer/donor care experience with a proven track record of exceptional listening skills.
• Examples of writing marketing or fundraising reports and proposals, updates etc.
• Ability to communicate with different audiences, both verbally and via written communications.
• Methodical and organised approach to tasks with meticulous attention to detail. Ability to plan and prioritise.
• Experience of working to agreed targets, managing multiple tasks and meeting deadlines.
• Self-motivated with the ability to progress several tasks simultaneously and maintain time scales, including when working under pressure.
• Experience of fundraising CRM databases.
• Previous Marketing or Direct Marketing experience. (desirable)
• Evidence of CPD in fundraising, and/or Chartered Institute of Fundraising courses & qualifications. (desirable)
• Previous fundraising experience or experience of gifts in wills or gifts in memory. (desirable)
About The Organisation
Landmark Trust is one of Britain’s leading heritage conservation charities. With the help of our supporters, we save historic buildings in danger of being lost forever, restore such 'Landmarks' using skilled craftspeople and their apprentices, and make them available for all to enjoy for holidays. This income supports their ongoing care, whilst free open days and engagement with communities ensure that even more people can learn about and experience these extraordinary places. We have an ambitious pipeline of future heritage rescue projects throughout the UK which will depend on supporters giving donations in their lifetime, and the income we receive from legacies, which is playing an increasing role.
What They Offer
• Work-Life Balance: Hybrid and flexible working options available
• Generous Benefits: Following probation, enhanced sick and holiday pay and pension and life assurance and opportunities to take part in our property review scheme
• Other Benefits: Employee Assistance Program, training and development, relaxed dress code
You may also have experience in areas such as Legacy, Community, Development, Legacy Fundraiser, Community Fundraiser, Legacy Fundraising Officer, Community Fundraising Officer, Events, Events Fundraising, Events Fundraiser, Marketing Officer, Marketing Executive, Marketing Assistant, Direct Marketing Officer, Direct Marketing Executive.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a one off opportunity to work for one of the most amazing charity communities….the family of Air Ambulances. The role is home based and while we say full time we have a strong track record of offering flexibility to the right candidate. While experience of events is desirable if you have experience elsewhere and can demonstrate the transferability of these skills then we want to hear from you.
Air Ambulances UK
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day. See our website for more information.
Purpose of Post
The Membership and Events Lead will play a pivotal role in our membership programme and the events calendar that supports our membership offering. Working alongside the Membership and Events Manager the post holder will deliver the membership engagement strategy, help to recruit and retain new members and work on AAUK events.
Key events include the Annual Conference and Awards of Excellence, All Party Parliamentary Group Air Ambulance Reception and attendance at sector specific exhibitions. The current membership portfolio includes local air ambulance charities, air ambulance suppliers and other key stakeholders who support the air ambulance community.
Key Responsibilities
Events
· In collaboration with the Membership and Events Manager and the wider team, work towards the successful delivery of a calendar of events, taking ownership and accountability of any assigned events.
· Help to develop the sponsorship pipeline for key events in collaboration with other key members of the Income Generation team to ensure all opportunities for sponsorship are maximised.
· Conduct research and planning for UK events, covering areas such as venues, suppliers, routes and risk assessments.
· Assist with the management of finances for assigned events, negotiating best rates with suppliers, placing orders and processing invoices.
· Lead on selected events and work effectively with colleagues on project groups to deliver successful events. Prepare event briefs and support with marketing materials.
· Project management of other AAUK events and attendance at other relevant stakeholder events.
· Acting as a point of contact for when required to attend stakeholder events.
Membership
· Serve as the primary point of contact for active members and prospects, building and nurturing long-lasting relationships.
· Create and manage a membership pipeline. Steward, and pitch to prospective new members from this pipeline.
· Effectively promote membership benefits and ensure they are utilised across the membership.
· To assist in the running of AAUK knowledge sharing and networking forums.
Members Hub
· Produce and manage engaging content for members on the AAUK Membership Hub.
Other
· Be flexible and carry out any other associated duties that may arise, develop, or be assigned.
· Report and present to the AAUK Board when necessary.
· Support and promote diversity and equality of opportunity in the workplace.
· Comply with legal requirements for income generation general activities including GDPR, The Fundraising Code of Practice and others.
Essential Skills
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Experience with strategic event planning and execution
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Proven experience in account management, sales, customer success or a client-facing role
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Ability to engage, motivate and inspire key stakeholders.
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Excellent organizational and time-management skills, with the ability to manage multiple projects simultaneously
Desirable Skills
- Experience of working within a membership organisation, charity or similar.
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Ability to identify, build, and manage a pipeline of diversified leads from various channels.
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Excellent presentation skills, particularly at senior executive levels.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
The Role
Reporting to the Financial Controller, the role of the Income Processing and Sales Ledger Officer is to support the day to day operation of the Finance and Fundraising functions, which are essential to our ability to deliver on our charitable objectives.
In this role you will be responsible for managing and processing donations, processing of other income and receipts, completion of income side bank reconciliations, management of aged debtors and other sales ledger related tasks, processing of Direct Debits, plus completion of other ad-hoc tasks and provision of general administration support.
The successful candidate will need be able to work to deadlines and have strong basic skills in admin, organisation, and IT. The nature of the role requires someone who is able to manage confidential data, is highly numerate and is a problem solver.
This role would best suit someone with previous related experience and knowledge of working in finance, accounting and administration, ideally bringing existing sales ledger knowledge, however applications are also welcomed from those with the required basic skills
The successful candidate will benefit from an attractive benefits package and will receive all the support needed to succeed, including a full induction, continuing professional training where appropriate and regular 1-2-1s with your line manager.
Pleaaw refer our detailed job description for more information about the role.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 6.5%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. This role requires an average 2.5 days a week in the office minimum (115 days minimum per year) given the nature of the job. There will be in blocks in the fundraising area, mainly around appeals (3 or 4 blocks a year), where the successful candidate be expected to come into the office 7 or 8 days in a row.
Apart from that, Tuesdays are our anchor days where every staff member is expected to be at the office. The 115 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via CharityJob. The Cover Letter should clearly outline how your skills match the main responsibilities of the role.
Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The closing date for applications is 28 February 2025. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ellenor is a charity and a specialist palliative care provider for adults and children in Dartford, Gravesham and Swanley, and for children across the London Borough of Bexley. The Organisation has In-patient, Community, Wellbeing and therapeutic services at Northfleet.
Join us as Project Co-Ordinator to help launch an exciting art trail across North Kent for a great cause! Working with our Project Manager, you’ll deliver our first-ever Wild in Art sculpture trail, set for Summer 2026. Collaborate with artists and stakeholders to bring this inspiring project to life, raising vital funds and awareness for the hospice.
If you're passionate about making a difference and want a rewarding role, we’d love to hear from you!
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key Responsibilities of the role include:
- Manage the artists’ engagement including key dates for design submissions, workshops and sculpture deadlines.
- Provide administrative support to the Project Manager to deliver the project plan, timelines, income and expenditure budget etc.
- Assist in planning, developing and delivering public engagement events, fundraising activities and the final Farewell Auction.
- Be a key point of contact for all project enquiries to deliver all aspects of the project.
- Collaborate with all internal and external stakeholders to ensure highest levels of engagement and project delivery.
Essential Requirements:
- Experience in assisting with the planning and delivery of large-scale impactful events.
- Proven experience in project co-ordination.
- Excellent communication skills, capable of representing the organisation at all levels.
- Creative and resilient approach to problem solving/issue resolution – using creative flair to produce pro-active solutions to challenges.
- Access to a vehicle and a valid driving license with business insurance.
This post is subject to Standard DBS clearance
Vacancy Closing on: 28th February 2025
Interviews on: 6th and 11th March 2025
Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application as soon as possible, as the vacancy may close prior to the closing date.
At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time to join our Supporter Services team, on a permanent hybrid basis based at our offices in King's Cross, London. The Supporter Services team is responsible for managing and maintaining positive relationships with our supporters. We do this primarily through timely and effective income processing, quick and informative donor communications and a deep understanding of what Sense is doing to engage with the public.
This role is vital for the Engagement Department and the charity as a whole – it makes sure that supporters have an outstanding experience of supporting Sense and know how much they are valued. No day will be the same, with a mixture of in-and-outbound calling, gift processing as well as working on our database to accurately capture interactions with our supporters. You will build relationships with colleagues across the organisation to develop knowledge about the Engagement team in order to deliver first class responses to our supporters via all channels of communication. You will also work with the Supporter Services Manager to improve cross team working across Engagement and Individual Giving. You will be joining the Supporter Services Team at an exciting time as we prepare for moving to our new database, Dynamics.
Key Responsibilities:
- Be the first point of contact for all supporter and customer care queries.
- Deliver an excellent supporter care experience by responding to all incoming enquiries from supporters and prospective supporters (phone, mail, and internet) within agreed timescales and in line with agreed briefs and procedures
- Work with our Customer Relationship Management database – Raiser’s Edge – to accurately process gifts, amend supporter records and keep record of communications with supporters.
- Accurately process fundraising income, including cheques and cash, legacy, direct debits and from online donation platforms within agreed timescales and in line with provided procedure.
- Work with the Supporter Services Manager to create, update and document processes regularly to ensure that the Supporter Services Team is working accurately and efficiently.
- Develop strong working relationships with key stakeholders (internal customers) in the organisation to ensure that we are supporting them appropriately and proactively in all aspects of Supporter Services.
- Report on feedback from supporters and share across the Engagement team to ensure that supporters are at the heart of the Engagement team.
Skill, Knowledge, and Experience:
- Experience of working in a busy customer or supporter service environment
- Experience of using Raiser’s Edge or similar Customer Relationship Management database
- Experience of working in a charity fundraising environment
- Demonstrable extensive experience of providing excellent telephone based supporter and customer care and understanding of its importance
- Good working knowledge of MS office, especially Word, Excel and Outlook
- Excellent communication skills – written and verbal
For the full job description please see the link below.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.
We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines and job description before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
A key partner in the once-in-a-century to create a new home for eye care, research and education, this organisation are an astounding group of professionals who believe that people's sight matters. They raise lots of money, fund critical research, and deliver innovative programmes of fundraising work. The team will appoint a new Legacy Development Officer on a part time basis at 0.5 FTE, and Prospectus is proud to lead this recruitment.
The Legacy Development Officer will create, develop and deliver against detailed strategies and marketing plans for legacy acquisition campaigns, segmenting the charity's database accordingly. You will support the development, implementation and management of supporter journeys for all legacy supporters in a personalised, relationship focused way. The Officer will also support the charity' free will programme and reporting to the excellent Legacy Manager, will support the delivery of the legacy programme's stewardship and engagement events.
The selected candidate will have experience of direct marketing techniques and of working in a charity or marketing/membership organisation. You will have a thorough understanding of direct marketing processes and techniques and will have experience of working to deadlines and prioritising work.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Senior Project Manager
UCL Department / Division: Advancement
Grade: 8
Hours: Full Time, Fixed Term Contract
Salary (inclusive of London allowance): £52,762 - £62,035
About Us
We are UCL: a diverse community with the freedom to challenge and think differently. From cancer research to climate change, dementia to social inequality, the world is facing huge challenges and we’re determined to solve them.
There has never been a more exciting time to join the Advancement office as we plan for our biggest ever fundraising and engagement campaign and support the delivery of the bicentennial programme in 2026. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success.
Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.
About the role
Please note this position is a secondment fixed-term contract for 12months to cover maternity leave.
As Senior Project Manager you will manage a programme of strategic projects aimed at improving how we source, analyse and utilise our data so that we ensure it generates the most value possible. The postholder will be a key driver of change across the Advancement team, by coordinating the prioritisation and delivery of these projects, ensuring they are delivered on time and to budget.
We are happy to consider applications to work on a part-time, flexible and job share basis wherever possible (minimum 0.8 FTE – equivalent of 4 days per week, stated salary to be pro-rata).
This role is eligible for hybrid working with a minimum of 20% on site.
If you’re interested in hearing more, please contact our recruitment partner and Deputy Managing Director at Charity People, Neil Hogan, or you can download further details from their website.
About you
1. Project start-up and initiation
- Develop a comprehensive understanding of the operational and strategic needs of fundraising and alumni engagement at UCL, and how this is enabled by our data and systems strategy.
- Work with the Advancement Management team (our Associate Directors) and their nominees to define, scope and prioritise the Data and Systems programme of improvement projects.
- Establish the resourcing requirements for each project within the programme. Where appropriate, identify the need for additional resources (internal or external) to deliver on requirements.
- Lead on the setup and start-up of projects in support of the Data and Systems strategy, including ensuring project briefs are clear and approved, project governance arrangements are in place, the relevant stakeholders are engaged, and communications plan is in place.
2. Project Delivery
- Oversee and manage the ongoing delivery of Data and Systems projects, acting as a coordinator between project chairs and the wider team, ensuring project timelines are clear and communicated.
- Co-develop creative solutions to meet project requirements where appropriate, including procuring new systems or designing new processes in partnership with colleagues.
- Support with the coordination of communication with external suppliers and consultants where appropriate, including supporting with procurement and contract management.
- Oversee and manage project budgets as required.
- Lead on the design and delivery of training for users and the wider team.
- Produce guidance for new and changed systems and processes.
- Conduct Data Privacy Impact Assessments for projects as appropriate, to ensure protection of personal information.
- Oversee and manage the secretariat for particular governance units (management information).
- General project management including project communications and sign-off management.
3. General
- As an active member of the Advancement team, some working outside of core hours may be required on occasion.
- Act as a champion of UCL’s Ways of Working; role-modelling and promoting these behaviours as part of everyday practices in Advancement.
- Champion UCL’s equity, diversity and inclusion ethos in Advancement and across UCL.
- Actively engage in Advancement’s culture of learning and development.
- Carry out duties in a way that embodies UCL’s environmental and social sustainability values, actively supporting UCL’s Sustainability Strategy, policies and objectives within the remit of the role.
- Maintain an awareness and observation of Fire and Health & Safety Regulations.
- Other duties within the scope, spirit and purpose of the role and its grade may be requested by the line manager.
We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.
What we offer
We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays.
As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:
- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Our commitment to EDI
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We know the enormous difference play and play professionals can have on children in
hospitals, hospices and other healthcare settings. We want the public, health services and
government to understand why play is a must have, not a nice to have.
In order to support our strategy by raising awareness of why we exist and what we do, we are
seeking a dynamic and experienced communications professional to join the Marketing and
Communications team. With a strong background in media relations and PR, you will have
responsibility of overseeing and delivering the press office function, develop and deliver
media and communications plans, shape our storytelling and key messages and provide
expert consultancy to all colleagues up to and including the Chief Executive.
Working closely with colleagues from across the organisation, children and their families, our
youth panel and health professionals, you will proactively seek out stories to create
compelling content for the media, our fundraising and awareness raising campaigns, and
marketing collateral. You are an exceptional copywriter and will have an understanding of
different audience requirements and can advise colleagues accordingly.
Reporting to the Head of Marketing and Communications, you’ll support with strategic
communications planning, and in the ideation, development and management of content to
maximise impact of campaigns, fundraising appeals, events and policy activity across owned,
earned and paid channels.
You’ll be committed to development, both for yourself and those around you. You’ll manage
your own environment by constantly listening, responding and adapting. You will believe in
the value of giving and receiving feedback as helpful information for us all to continually grow,
and consciously make appropriate, balanced decisions for yourself, others and Starlight.
Prospect Researcher
Please note internally this role is known as Research Executive (Prospect Development)
£27,000 - £32,000 plus
Reports to: Senior Prospect Development Manager
Directorate: Strategy & Philanthropy
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)
Closing date: 23 February 2025 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment process: Competency based interview + Task
Interview date: W/C 3rd March
At Cancer Research UK, we exist to beat cancer.
Our sector leading Philanthropy team have an exciting opportunity to join as a Prospect Researcher. We are looking for a diligent, detailed orientated individual with strong research and communication skills to join the team.
As a Prospect Researcher within the Prospect Development team you will deliver research support on individuals and trusts/foundations in a variety of fundraising areas to drive income for the Philanthropy directorate. You will also be responsible for delivering research support for due diligence so that the Philanthropy directorate is compliant with the charity's Know Your Donor policy.
As a part of the wider CRUK fundraising efforts, the Philanthropy Directorate is one of the largest and most successful fundraising teams in the UK. An ambitious and innovative team of 60 talented philanthropy professionals, our focus is the £400m ' (MRLC) campaign which has four key priorities: the Francis Crick Institute, Cancer Grand Challenges, Translation & Innovation, and our Future Leaders' programme. We've recently reached the milestone of £200m.
This is a great opportunity for some with strong research skills, whether from an academic background, previous prospecting role or previous charity experience, whatever your background you'll have proven ability to collect and assess information rapidly, identifying key points and drawing conclusions. In return you'll join an award-winning team with lots of development opportunities and the chance to feel the impact of your work in our mission to beat cancer.
What will I be doing?
Ensure accurate completion of due diligence requests according to agreed SLAs and in accordance with the Know Your Donor policy.
Deliver and support prospect research projects to agreed standards and in line with Philanthropy's strategy and goals.
Compile full and accurate research on individuals, trusts and foundations in accordance with the Data Protection Act.
Deliver varied and responsive research support of high standard for events of all types.
Communicate research and insight effectively with all stakeholders
Undertake database maintenance and high-quality data entry, complying with internal processes and in line with Data Protection.
What are you looking for?
Proven experience in research and strong analytical skills
Strong attention to detail
Proven ability to collect and assess information rapidly, identifying key points and drawing conclusions.
Ability to prioritise, manage conflicting deadlines, work well under pressure and manage multiple tasks to deadline.
Ability to collaborate and build strong working relationships with various stakeholders
Strong communication skills in both written and verbal form.
Ability to work to a brief and understand stakeholder requirements.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Head of Income & Engagement
REPORTING TO: Chief Executive
WORKING HOURS: 37.5 hours per week (including occasional evenings and weekends)
LOCATION: Reuben’s Retreat offices at Glossop & Ashton-under-Lyne
SALARY: £34,515
OVERVIEW
Born from the loss of Reuben Michael Graham in August 2012 at just 23 months old, Reuben's Retreat is a charity offering practical and emotional support to families of child loss and families who have a child living with medical complexities. Our Retreat is a sanctuary offering a space for families to relax, recharge, remember and rebuild and our aim is to relieve the distress of these families, walking side by side with them on their journey.
MAIN PURPOSE OF POST
- To work with the CEO and senior leadership team to create and implement the fundraising and engagement strategy for the organisation.
- To report to the CEO and Board of Trustees on the progress and delivery of the aims at regular intervals to be agreed with the CEO and to the Board at the agreed and planned Board meetings.
- To be responsible for all aspects of income and ensure the charity achieves the annual budget.
- To manage costs to ensure the charity remains financially secure and able to deliver its strategic aims.
- To lead the fundraising team and ensure the day-to-day effectiveness of our income generation and engagement programme.
- To ensure the organisation operates within charity law and appropriate codes of practice.
- To be an ambassador for the charity to all donors delivering the key messages as agreed with the CEO.
DUTIES AND KEY RESPONSIBILITIES
- To work with the CEO set and regularly review annual budgets for income.
- To achieve agreed fundraising targets from new and existing partners and contribute to the achievement of charity-wide fundraising targets.
- Manage and support a team of five fundraising professionals, ensuring they are motivated, effective, and aligned with the charity’s strategic goals
- Ensuring effective communication with the team in a timely manner through various channels, including (but not limited to) one to one, performance reviews.
- To identify and develop new funding streams including corporate donors, community supporters and potential grant opportunities.
- Ensure marketing and promotional activity is on brand and has clearly defined targets and income goals.
- To secure opportunities to reduce costs and procure donated or discounted goods, materials and services.
- To nurture and maintain existing relationships with key contacts to retain support.
- To lead on the development of inspiring fundraising campaigns, appeals and content for distribution across all social media platforms.
- To review and develop activity through all social media platforms to expand audience.
- To develop donor database and ensure data is captured accurately and appropriately ensuring GDPR and other guidance is adhered to at all times.
- To attend networking events to promote Reuben’s Retreat.
- To lead the fundraising team in ensuring that all donations and income streams are correctly recorded, tracked and gratefully received.
- To oversee the organisation of events by the fundraising team ensuring all events are properly supported and appropriate plans are in place to ensure that all interactions with us are professional and memorable.
ADDITIONAL RESPONSIBILITIES
- Adhere to all of the charity’s professional standards, policies and procedures.
- Uphold ethical and professional standards and behaviour.
- Carry out additional reasonable duties as may be required which are commensurate with the nature of the post to meet the wider needs of Reuben’s Retreat.
This job description does not attempt to describe all aspects of the role to be performed, but indicates the general role required of the post holder. The description of the job is as it is presently constituted. It is the practice of Reuben's Retreat to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed. This will be conducted in consultation with the post holder.
PERSON SPECIFICATION
[E] Essential criteria
[D] Desirable criteria
We expect the successful applicant to demonstrate how they meet our values:
- Authentic
- Compassionate
- Trusted
- Unique
EXPERIENCE
- At least two years’ experience working in a similar role [E]
- Significant proven ability in income generation and supporter engagement [E]
- Proven ability of achieving financial targets and keeping financial records [E]
- Experience in developing and implementing policies and procedures [E]
- Financial management and budgeting experience [E]
- Experience of leading, supporting and motivating staff in an environment of development and change [E]
- Proven ability of building relationships: establishing and maintaining positive working relationships with others, both internally and externally to achieve the strategic aims of the organisation [E]
- Practice in managing projects on your own from start to finish [E]
- Experience of working with children’s or families support services [D]
- Understanding of GDPR and its impact on charities [D]
- Experience of managing a broad operations function, preferably within the charitable sector [D]
- Proven track record of procuring donated or discounted goods, materials and services [D]
SKILLS/KNOWLEDGE
- Degree level or equivalent [D]
- Ability to plan and organise a varied and busy workload, including handling conflicting priorities and meeting tight deadlines [E]
- Exceptional written and verbal communication skills with the ability to write reports, presentations, proposals and correspondence [E]
- Excellent IT skills, including Microsoft Office suite and social media [E]
- Organisational, planning, time-management and administrative skills [E]
- Full driver’s license and own car with regular travel within the local geographical region (and occasionally further afield) [E]
- Knowledge of compliance with Companies House, Charity Commission and other regulatory requirements in relation to income generation and engagement [D]
PERSONAL QUALITIES
- Warm, friendly and approachable character [E]
- Ambitious, self-motivated and target driven [E]
- Able to work independently and act on own initiative [E]
- Enthusiastic, confident, positive and self-motivated [E]
- High degree of integrity, tact and brand spirit [E]
- Resilient and highly organised with an ability to work to deadlines and multi-task [E]
- Discreet and confidential [E]
- Tactful, tolerant, flexible attitude [E]
- Treat colleagues and beneficiaries with dignity and respect [E]
- An empathy with the needs of families of children living with medical complexities and those bereaved of a child [E]
- Ability to work well under pressure and manage competing priorities effectively [E]
- Able to work outside of normal office hours as required, including evening and weekend work [E]
- Access to own vehicle and driving license [E]
Job Types: Full-time, Permanent
Pay: £34,515.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Free or subsidised travel
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Glossop, SK13 7BQ: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Director of Advancement Strategy & Operations
Advancement Department
University College London
London, UK
Grade 10 role with a globally competitive salary of £100,000-£120,000 pa, with excellent benefits and sector-leading relocation support.
UCL is a radically different university. Founded in 1826 in the heart of London, we were the first university in England to welcome students of any religion and the first to welcome women on equal terms with men. Today UCL has over 40,000 students, 13,000 staff and 400,000 alumni, and is one of the world’s top 10 universities.
In 2020, we closed one of the most successful fundraising campaigns in the UK’s higher education sector, which raised £624M and galvanised our community. We have undertaken a strategic review of our programmes and have started to design a roadmap to build further capacity and expertise across our Advancement division. As part of this growth, we are investing in our Advancement Strategy & Operations team and require a dynamic and experienced new Director to lead this change.
The Director of Advancement Strategy & Operations is a pivotal and strategic senior leadership role within Advancement, offering a visionary leader the chance to make a lasting impact at one of the world’s leading universities. This is an opportunity to reimagine, innovate and shape the future of UCL’s ambitious fundraising and engagement programme, building systems and structures, and driving excellence in support of our philanthropic vision.
You will play a central and strategic role in developing and planning UCL’s next campaign, working closely with Advancement’s leadership team and senior leaders across the institution. You will lead and inspire a team of 24 to design and harness cutting-edge tools, data, systems and practices, delivering insights into donor behaviour, prospect and pipeline development, and ensuring operational efficiency and compliance. You will also play an active role as a leader in Advancement, and in the wider UCL context, with responsibility for ensuring the right resources and talent are in place to deliver on our fundraising and alumni engagement targets, now and in the future.
The ideal candidate will bring a depth of experience from a Higher Education Advancement context of a similar size and scale, and a nuanced understanding of global ‘best-practice’. Your expertise and enabling leadership style will raise the professional confidence of advancement at UCL and play a key role in developing the culture of the office. In return, you will join the team at an incredibly exciting time as we plan for UCL’s biggest ever fundraising and engagement campaign, launching in UCL’s bicentenary year, 2026. We are a team of passionate individuals who work together to achieve remarkable things with a global impact.
Our people really are our greatest asset and we invest in them so that they can fulfil their potential. Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets. We also prioritise work-life balance and offer hybrid and agile working as well as flexibility around working hours. We are happy to receive part-time applications for all of our job opportunities, and can consider a 0.8FTE working pattern for this role. And we particularly welcome applications from candidates who are likely to be underrepresented in UCL’s workforce.
If you’re interested in hearing more, please contact our recruitment partner at Richmond Associates on +44 (0)20 3617 9240 or you can download further details from their website by following the Apply button here.
Closing date for applications is midnight on Wednesday, 12 March 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Communications, Campaigns, Marketing & Design Officer
Employer: Thames Life Community Development Trust, Thames Community Hub, Bastable Avenue, Barking, IG11 0LG
Reports to: CEO
Salary: £28,000 / 30,000 FTE (Pro rata 14- 21 hrs per week)
Location: London Borough of Barking and Dagenham
Contract: 3 months with further 6 months pending funding (maternity cover)
Start date: tbc
Thames Life Community Development Trust:
Thames Life began in October 2017 as Thames Ward Community Project, with funding from the National Lottery Community Fund to combine a community organising and asset-based approach to one of the most deprived areas in the UK (Thames View and Barking Riverside Wards) and also an area of rapid development and regeneration. The project was tasked to establish a resident-led community development trust leading to the establishment of a charity in June 2020.
Thames Life is a charitable company and transforming the area into a place that people are proud of, where they can see a positive and exciting future and feel able to influence and shape the changes that are taking place over the next decade and beyond. Thames Life is laying the foundations for a community that has a strong identity and sense of common purpose; that takes great pride in the rich diversity of its residents; that feels it can shape its own future rather than simply be on the receiving end of decisions made elsewhere; that is better prepared to meet the challenges of major physical and demographic changes over the coming years; and that is determined to play its part in transforming services.
Purpose: The Communications, Campaigns, Marketing and Design Officer will work with the CEO, resident trustees and the wider community to consolidate the communications infrastructure and ensure the promotion of resident voice through high quality communications, informed by regular community outreach. The postholder will use strong marketing, social media and communications skills to enable residents to become active and enterprising citizens, working together for the common good of existing and future communities. This post is funded by Trust for London.
Thames View and Barking Riverside Wards: The residents of Barking and Dagenham have a number of complex challenges facing its residents: lack of opportunity, economic precarity, housing insecurity and homelessness, high rates of domestic violence, and significantly higher levels of deprivation and unemployment than almost any other London borough. Thames View and Riverside Wards reflect these adversities. Barking Riverside Ward has a higher-than-average instance of domestic violence and obesity amongst children in reception in comparison with other wards. It also has 80.6% Black, Asian and Multi Ethnic (BAME) population, with Thames View Ward having 76.4% BAME population. Thames View Ward has the second highest instance of unemployment benefit-related claimants across the borough wards with 64.6% of residents living in deprived households.
Social cohesion has been a major problem over the last twenty years as the Borough has been transformed from a white working-class area to a multi-racial part of Greater London. The next twenty years will bring another massive change, as large tracts of derelict land along the River Thames are reclaimed and developed to build 20,000 new homes on the Riverside site alone and close to 4,000 on the Thames Road redevelopment programme.
Main responsibilities:
Strategic leadership and campaigns
· Work with the CEO to develop/deliver comms strategies across the entire spectrum of resident-led communications disciplines including: media and public relations, internal comms, brand marketing, advertising, marketing, digital and social media and production of materials.
· Report on and analyse all aspects of communications
· Develop key messages, lead on creating and maintaining appropriate and consistent language and terminology across all media
· Act as a ‘brand guardian’ ensuring consistency across all internal and external communications
· Identify issues that support a campaign focus and balance with mitigation of risk or benefit in regard to reputational status
· Keep up to date on best practice within the charity sector generally and particularly changes to data protection, communications innovation, legislation, and codes of practice
Impact
· Work with the CEO to develop and implement an impact framework for the organisation to ensure the work we do connects well with our vision, mission and aims and can be easily measured, evidenced and communicated using simple and consistent data collection tools.
Marketing and design
· Take responsibility for researching and developing our marketing approach, delivering a simple marketing plan (either in conjunction with or as part of an expanded communications strategy) focused on how we raise awareness of, and engagement with, Thames Life and its associated projects and activities among residents locally, including appropriate KPIs to measure performance.
Newsletter and other Publications
· Oversee production of community newspaper (River View) and support resident editorial board. Lead on all aspects of production, design and distribution and liaise with funders as necessary to negotiate content etc.
· Design, copy-write and distribute regular e-bulletins to promote publications, programme activities, events and other key information
· Oversee the management of our database
· Lead on copywriting and production of marketing materials and key publications including Annual Review.
Website
· Take responsibility for the development and management of the website and blog, including generating content, making improvements to functionality, maximising its potential and monitoring its performance.
Social media
· Manage and expand social media presence, sourcing and sharing newsworthy information from across Thames Life’s activities.
· Produce regular reports detailing social media activity to share with staff and steering group members
Publicity and media
· Increase the organisation’s profile across a range of media outlets, and with influencers and organisations
· Act as a spokesperson when necessary
· Develop relationships with target media representatives
· Write releases, articles and statements
· Respond to requests from the press for comments, views and supporting information and maximise opportunities for further engagement on relevant topics
· Supervise and advise other staff members and trustees in their drafting of communications plans and statements
· Identify opportunities for Thames Life programmes/activity to be nominated for awards
Internal communications
· Enhance communications with colleagues and develop an understanding of Thames Life’s work and needs of its users
· Provide training to staff on branding where necessary and ensure staff are well briefed on key communications issues
· Analyse all aspects of communications on a quarterly basis and prepare a report to present
Staff and supplier management
· Manage any volunteers and interns
· Manage relationships with suppliers of services essential to communication work
Other
· Take an active role in Thames Life’s external events and campaigns
· Support Thames Life’s fundraising, services, education and public affairs activities
· Participate in cross-functional projects
· Reach out to residents across the whole community, listening to and recording their views, building relationships with those who want to get involved, encouraging participation with a view to generating and supporting local action and campaigns.
Person specification:
Applicants will be assessed through a combination of application form, personal statement and interview. The successful applicant will be required to undertake a satisfactory Enhanced DBS check.
REQUIREMENTS
ESSENTIAL
DESIRABLE
QUALIFICATIONS
Subject of relevance to community work, strategic communications or marketing
✓
EXPERIENCE
Experience of managing websites and social media profiles
✓
Experience of producing and editing short promotional videos for use on social media
✓
Able to demonstrate previous experience of work in a community setting in areas with high levels of poverty/disadvantage
✓
Able to demonstrate previous experience of campaigning; customer and public relations; social and market research; journalism and media; sales and merchandising; business and marketing
✓
KEY SKILLS AND KNOWLEDGE
Excellent communication skills – able to translate issues into opportunities for action and build successful well-defined campaigns led by local people
✓
Functionally literate, able and willing to keep written and electronic records
✓
Capable computer user including email, word processing, social media, basic Excel spreadsheets.
✓
Able to work constructively in team situations
✓
Knowledge of WordPress or similar website creation platform and content management system.
✓
Knowledge of Mailchimp or similar marketing platform
✓
Knowledge of Hootsuite or similar social media management platform
✓
Knowledge of local area
✓
PERSONAL QUALITIES & VALUES
Self-organised and with high level of self-motivation to achieve in the role and work independently
✓
Versatile and flexible approach to work. Able to manage own time effectively and work anti-social hours (evenings, weekends) as necessary
✓
Personal integrity. Willing to be accountable and adhere to a Code of Conduct, understand confidentiality and Data Protection issues.
✓
Able to take challenge and criticism and deal with setbacks
✓
Respectful, open, and sensitive to others’ history and experience. Sensitive to local cultures and languages. Positively committed to anti-discriminatory practice and social justice and actively promote diversity
✓
Able to overcome negative and apathetic attitudes – motivate, inspire and enjoy and value helping others achieve and develop their potential (shows persistence and determination to achieve results)
✓
Committed to self-development and learning: able to apply, transfer and build on what they do. Willing to support the learning of others
✓
Demonstrates insight, experience, and resourcefulness - understands the context and practice of community action.
✓
Terms and Conditions:
Employer: Thames Life Community Development Trust
Timescale: We would like to appoint the Communications, Campaigns, Marketing and Design Manager as soon as possible. This is a part time post, initially until 31st May 2025, with plans for renewal until December 2025 (maternity cover) pending the securing of wider organisational funding. During that time we will seek to expand the team and implement sustainable long-term changes. We need an experienced Communications and Marketing Officer to help us take this project to the next level.
Supervision and support: The Communications and Marketing Officer will be accountable to the CEO. S/he will be supported by the board of trustees and a wider resident steering group, including people with relevant experience of communications, marketing and community organising.
Equal opportunities: Thames Life is an equal opportunities employer and is committed to the protection and safeguarding of children and young people in our recruitment procedures and in all our work across and beyond school. We adhere to statutory guidelines in respect to safe recruitment. All persons employed by Thames Life, in any capacity, will undergo an enhanced Disclosure and Barring Service (DBS) check, and confirmation of employment is subject to a successful outcome.
Closing date for applications: tbc
Interviews: tbc
Submit interest in applying via Charity jobs
To create positive spaces and opportunities for resident empowerment and wellbeing
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The client requests no contact from agencies or media sales.