Fundraising And Marketing Administrator Jobs in Newcastle

We are seeking a passionate and experienced Fundraising Manager to join our small and dynamic team during an exciting period of growth for the organisation. This newly created role will be a crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity.

It will include identifying new funding opportunities as well as creating strategies to build our regular donors, discover and work with high-net-worth individuals, develop corporate partnerships and legacy campaigns. This role will also consist of overseeing community fundraising initiatives and managing one member of staff initially (a community fundraising co-ordinator). 

We are looking for someone ambitious and creative with a positive attitude, happy to roll their sleeves up and get involved to enable us to achieve our goals.

This senior role will be part of our communications and fundraising team reporting to the Marketing Director.

This position offers an exciting opportunity for someone who is driven, innovative, and committed to making a positive impact across Neuroendocrine Cancer UK (NCUK) to build a new fundraising team.

Job Overview

• Responsible for developing and delivering all fundraising events with the support of the Fundraising Events Manager
• Ensure that all event participants - virtual or physical have an exceptional experience to maximise income and are placed at the heart of everything that we do.
• Build excellent relationships with event participants to ensure future event participation.
• Support the FEM in creating and implementing user journeys for each event and review regularly based on audience insight and current event fundraising trends.  
• Create tailored fundraising materials with the support of our marketing team.

Key responsibilities

• Ensure that all event project plans are in place, liaise with stakeholders to ensure that all deadlines are met, working within budget and ensuring income targets are met.
• Steward participants based on their supporter journey.  To include calls, sending supporter communications, providing fundraising support, following up to ensure donations are received, personalised thanking and survey. 
• Attendance at events to enhance our supporters experience and deepen their relationship with Ben.
• Work with FEM and marketing team to produce marketing collateral, merchandise and other support materials based on each event. 
• Ensure that all participants have a fundraising page on Enthuse and Salesforce is updated with all current contact information. Including income and communications. 
• To lead and deliver on certain Ben and Third-party events including supervising Ben employees and on-site contractors.
• Ensure that all bookings are invoiced, and payment received.
• Monitor and maintain social media groups and WhatsApp groups created for our Fundraising Events
• Update webpages relating to our Fundraising events with current content.
• Identify and capture inspiring stories from our event participants to share across our media and digital channels.

Technical Knowledge (E = Essential, D = Desired)

• Proficiency in CRM software (Salesforce) (E)
• Proficiency in using fundraising events platforms (Enthuse) (D)

Job Specific Competencies

• Excellent communication and interpersonal skills, with the ability to build relationships with supporters over a range of channels, including email, telephone and face to face. 
• Strong organisational skills with the ability to deal with a variety of tasks under pressure and working to busy and tight deadlines
• Ability to work independently and as part of a team, collaborating with colleagues within and across departments
• Strong project management skills ensuring delivery of events and journeys from start to finish.

Qualifications required

Our teams are made up of people who are committed to our ambitious goals – you do not need to be degree educated to secure a role, but you should be able to demonstrate a combination of experience and competence that meets the requirements of the role

Experience required

• Relevant experience in delivering and attending events
• Experience of building excellent relationships with participants
• Experience of creating and implementing participant journeys

This job is suitable for someone who…

• Has a passion for events
• Has a natural ability to build relationships with our participants
• Contributes constructively and generously as part of a wider team
• Is passionate about the work that Ben does and the changes it can make to our automotive family
• Can turn one-time participants into lifetime supporters.  

The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.

You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.

The role focuses on the key areas of:

· Supporter Engagement and Communication

· Donation Processing and Acknowledgement

· Data Management and CRM Administration

· Administrative Support and Process Improvement

An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time.  Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.

Please see the recruitment pack for a full list of key tasks.

About Smile Train

Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, lifechanging comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries and we’re just starting. We are truly changing the world one smile at a time.

Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!

Reports To

UK Fundraising Director

Summary

We are looking for a highly skilled Legacy Manager with demonstrated experience, preferably within the charity sector or comparable commercial environment. The role will involve primarily working from home and must be situated in or near London to attend regular in person meetings with key staff.

Key responsibilities

Take responsibility for a portfolio of around 300 legacy pledgers in order to deepen relationships and offer excellent stewardship to ensure that legacy pledgers feel valued by STUK and their pledge is retained.
Act as the first point of contact for legacy enquiries, both internal and external, responding with authority, sensitivity and diplomacy, so that legacy enquirers and intenders choose to leave STUK a gift in their Will.
Plan and deliver a programme of marketing and advertising to promote legacy giving and grow our pipeline of legacy supporters. This will include contributing to campaign strategy development; producing marketing materials including newsletters; and consulting with the Head of Individual Giving re legacy mailings.
Undertake general legacy communications including developing a tangible legacy vision, make phone calls, arrange one to one meetings and write personal notes/letters.
Organise at least 2 – 3 legacy events per year including post-event follow-up.
Organise legacy stewardship activities such as recognition mechanisms.
Liaise with and oversee the administrative work of Legacy Link, our legacy administrators.
Keep accurate and up-to-date records of all legacy activity on Salesforce and in shared files.
Provide useful data insight and analysis producing regular statistical, qualitative and financial reports of legacy activity.
Manage in memoriam marketing.

Travel

There is limited but regular travel into London for regular team meetings as well as periodic travel as needed around the UK for meetings with legacy pledgers and to organise legacy events.

Required Education and Experience

5+ years of relevant experience with exposure to legacy marketing and liaison with legacy enquirers, considerers and pledgers preferred.
A proven history of generating significant growth in key legacy metrics such as numbers of legacy enquirers and pledgers.
Demonstrated success in developing substantive donor relationships and in supporting senior management and programme staff, to execute donor and engagement strategies.
Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors.
Extremely detail-oriented with strong organisational and time management skills.
Able to take ownership of a process and to use problem solving skills to resolve issues.
Able to make sound decisions based on analysis, experience and judgment.
Able to function both independently and as part of a global team.
Familiar with the MS Office and donor management systems. Knowledge of Salesforce and First Class preferred.
Bachelor’s degree or equivalent, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.

Application Information

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, [a writing sample-an existing example of your writing; no need to create something new], and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible

About Nordoff and Robbins

We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.

Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to marketing, communications and digital that help us engage more people and grow our fundraising.

We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen.  This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.

The culture

If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together and collectively come to work with strong backs, soft fronts and wild hearts, we could be your next team.

Could this be the place for you?

If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!

About the role

Music Services is the delivery arm of Nordoff & Robbins and encompasses the provision of music therapy and related activities including education, training and research.

The Music Services Administrator will be based on-site at our Newcastle centre 4 days per week and will work  closely with the North East and Yorkshire and East Midlands Regional Managers as well as alongside other Music Services Administrators to ensure that the admin function is well run, organised, efficient and effective, and that clients, visitors and callers have a positive experience when they spend time with us. Many of our clients lead challenging lives and include vulnerable children and adults.

We are also looking for you to:

· Be a confident, clear, honest communicator, able to speak to a variety of internal and external stakeholders.

· Have a collaborative work ethic and ability to engage positively with all stakeholders. 

· Have a professional approach and ability to work without close supervision. 

· Produce work with accuracy, diligence and attention to detail. 

· Effectively use Microsoft Office (Outlook, Word, Excel)

· Be mission led and values driven, putting the client front and centre of what we do.

· Be flexible, adaptable, proactive, thoughtful, decisive and recognise opportunities for improvement and share these with the team.

If you like a varied role and have a real interest in and enthusiasm for Music Therapy and the difference it can make to vulnerable people, this could be just the job for you. You will need to be able to work cross-organisationally with colleagues in all areas of the charity to help bring awareness of our mission, vision and achievements to the world.

What we offer

The three best things about the job (in our humble opinion):

1. You will be witnessing examples of the impact of music therapy continually, as you engage with 10 therapists in the team and develop an understanding of how music therapy services function in a wide range of settings.

2. You will be fully supported as you learn and develop in the role and able to learn from very experienced colleagues.

3. You will have regular face to face interactions with the clients, their families and carers who benefit from our services.

Benefits include:

· A salary of £22,478.72 per annum pro rata

· Fixed term 12 months maternity leave contract

· Part time position working 4 days (32 hours) per week on-site (Wednesday, Thursday, Friday and Saturday)

· Pension scheme

· 31 days annual leave plus bank holidays (pro rata)

· Salary sacrifice benefits including cycle to work.

· Employee Assistance Programme (EAP)

· A true People First charity with training and career development as part of our core

· An inclusive culture – and lots of music!

We are proud to have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles that we all commit to:

1: ACCESSIBLE TO ALL

Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff and Robbins.

2: PROVIDING EQUITY OF OPPORTUNITY

Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need

3: DIVERSE ENGAGEMENT

Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.

4: BE FREE FROM DISCRIMINATION

To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of N&R as an organisation and those who represent it and to provide channels for them to do so safely.

5: BE VIGILENT, PROACTIVE AND RESPONSIVE To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students

We are pleased to share that we are recruiting for a Campaigns Coordinator to join our growing Income Generation team, at a very exciting time for Retina UK.

 As our 50th anniversary year approaches, we are looking for an enthusiastic, driven, forward-thinking, organised and creative fundraiser to lead on and develop a wide range of fundraising campaigns and appeals throughout the year.

 You will be joining a friendly team and your hard work will make an immediate, real impact for our inherited sight loss community.

Job Title:  Data and Insight Manager

Department:  Fundraising and Development

Reports to:  Head of Supporter Engagement

Direct reports:  Supporter Engagement Administrator

This role will also oversee agency resource.

Location: Home based, with occasional travel to offices in London and Lingfield, Surrey

Salary: £36,780 - £41,176 depending on experience (FTE per annum). 

Hours:  30 hours per week

Contract: Permanent, all year round

Closing Date: 13th February 2025

Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process. 

An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.

Your Role

Are you passionate about driving data-driven change and improving the lives of children and young people with epilepsy? Join the team at Young Epilepsy and take on an exciting new role leading data and insights within fundraising and development.

As Young Epilepsy's expert in data and analysis, you will be responsible for delivering clear, actionable insights that enhance our understanding of our audience and inform decision-making. You’ll play a key role in helping us become a more data-driven, audience-focused department that drives income growth and insight across fundraising and development.

Key responsibilities include:

1. Lead the delivery of Young Epilepsy’s fundraising and development insight.

2. Develop and deliver a strategic fundraising and development insight approach.

3. Oversee and optimise the CRM database, including improving KPI tracking and reporting functionality.

4. Lead data analysis efforts and recruit/manage an agency for segmentation, benchmarking, and insights.

5. Drive an audience-focused culture, interpreting data to inform income generation, campaigning, and marketing.

6. Manage and improve data processes, automations, and digital technologies to enhance efficiency.

What we need from you

- Significant experience in supporter-focused roles, with a strong understanding of data analysis and CRMs

- Proven success in using supporter/customer data to enhance marketing or fundraising efforts

- Expertise in data management, reporting, and ensuring compliance with statutory requirements

- Strong stakeholder management with the ability to communicate complex insights clearly

- Highly analytical, data-driven mindset with excellent project management and Excel/Office 365 proficiency

- Collaborative, proactive, and passionate about the charity’s aims, with strong time management and problem-solving skills

 Your benefits

• Comprehensive training and professional development opportunities
• Generous annual leave
• Occupational pension scheme
• Subsidised dining room
• Gym membership options (on and off-site)
• Your Rewards, giving you access to nationwide discounts and benefits
• Free parking on campus
• Access to a working farm and horticultural area

We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car

About us

Young Epilepsy is the children and young people’s epilepsy charity. Our purpose is to create a society in which children and young people with epilepsy are enabled to thrive and fulfil their potential. A society in which their voices are respected, and their ambitions realised.

We work with children and young people across the country, as well as many of those people and organisations who shape their lives - parents, health and care professionals, researchers, teachers, policymakers and more.

Informed by young people and drawing on our strong legacy of expertise in education, health

and research, we have developed and published our 2020-2025 strategy. This focuses our work around 3 key offers: health and research, voice and support and St Piers special education. Within these key offers we aim to:

• Coordinate research that improves diagnosis and treatments, and deliver cutting-edge health services
• Campaign for children’s rights, supporting them in school and college and providing innovation tools, information, and practical help for living day-to-day life
• Provide an innovative and creative environment for children and young people with epilepsy, autism, and severe learning difficulties.

 No agencies please 

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful..

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

Open Clasp is seeking a new driven and dynamic Executive Director with a passion for co-creating new theatre. As a small, dedicated team, we are committed to building positive and supportive working cultures. This is an exciting time to join the company with a strong artistic vision and mission to continue delivering an award-winning, place-based programme for its community.

The Executive Director will collaborate closely with the Artistic Director and Executive Producer playing a key role in developing sustainable fundraising strategies, ensuring the financial stability of the organisation, and overseeing accounting processes. You will also manage organisational operations, providing leadership and support to Open Clasp staff and reporting to the Board.

In this senior leadership role, you will be central to ensuring the sustainability of the company through an achievable business plan with diversity and inclusivity at its core.  Open Clasp is committed to supporting women in the industry, offering a flexible/hybrid working model and development support for those stepping into an executive team role.

Key Responsibilities:

· Lead strategic direction, financial planning, and risk management.

· Deliver NPO Investment Principles and Let’s Create Strategy.

· Ensure financial stability and oversee all financial matters.

· Build and maintain relationships with key stakeholders and partners.

· Lead fundraising efforts through diverse income generation strategies.

· Ensure compliance with relevant legislation and best practices.

· Promote the company’s profile regionally, nationally, and internationally.

Key Requirements:

· Strong leadership and financial management experience.

· Proven ability to manage budgets, fundraising, and strategic growth.

· Passion for fostering diversity, inclusivity, and equity.

· Experience in managing a creative, arts-based organisation is desirable.

Salary: £39,826 - £44,854 pro rata

Closing Date: 12pm on 28th February 2025

We encourage applications from all backgrounds, especially those who are underrepresented in the arts.

Join Open Clasp to create truthful, risk-taking, and award-winning theatre together!

The Veterans’ Foundation, established in 2016, is one of the country’s fastest-growing military charities, with a passion and purpose for improving the lives of those within the armed forces community, by raising funds which are then awarded to organisations that have a real impact on veterans, those currently serving in the armed forces and their families.

To support the organisation on their exciting growth journey, we are seeking a dynamic, creative and innovative individual to step into the role of Chief Executive. You will work closely with a range of stakeholders to build the profile of the organisation, identify and attract new income generating opportunities, and expand our footprint and contributions.

Overview of the Chief Executive Role

Key Responsibilities:

• Working with the Trustees to set, develop and deliver on the strategic priorities of the organisation, focused on increasing their impact and reach.
• Being responsible for overseeing the operational activities of the Veterans Foundation.
• Taking on an ambassadorial role, being the key spokesperson for the organisation, and managing relationships with key external and internal stakeholders such as veterans, donors, Government agencies, and their contractors Bee Ethical.
• Encouraging income generation activity, by cultivating and stewarding relationships with donors, and identifying innovative opportunities to increase funding.
• Overall responsibility for designing, implementing, and evaluating programmes, and services, to ensure they meet the needs of members.
• Providing leadership to the senior management team, encouraging a positive workforce culture, and a high-performing team.

The Ideal Candidate:

• Proven strategic leadership skills, either within the public or private sector.
• Experience of operational management, including budgetary responsibilities, commercial contract management, and the ability to influence, network, and raise the profile of an organisation.
• An empathetic individual, with an understanding of the challenges that veterans may face including wellbeing, mental health, homelessness, and addiction, and a passion for the purpose of Veterans Foundation.
• Previous exposure to fundraising operations, including diversifying income generation streams, developing relationships with potential donors, and raising the profile of the organisation.

Closing date for applications: Thursday 6th March 2025

WHO WE ARE

The Humane League (THL) is a global nonprofit ending the abuse of animals raised for food. THL fosters a high-energy culture of teamwork and mission-driven problem solving, and we have earned recognition as Top Charity from Animal Charity Evaluators for all of their rating periods. Over the past few years, we’ve grown to a staff of 100+ talented individuals dispersed across the country and around the world. At The Humane League (THL), how animals are treated in the food system is at the forefront of our everyday work. As such, many of our staff are vegan by personal choice, and all of our THL-hosted events offer fully vegan menus. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

YOUR OPPORTUNITY

The Open Wing Alliance (OWA), a program of The Humane League, is a global coalition of approximately 90 animal protection organizations across 70+ countries united in a common goal: to end the abuse of chickens worldwide. For the past several years, we have focused our efforts on eliminating battery cages by securing cage-free policies from major retailers, restaurants, and manufacturers. OWA groups share tactics and resources to secure as many wins for animals as possible, specializing in institutional campaigning that can be tailored to our members’ unique circumstances and challenges.

As the Open Wing Alliance Grant Lead, you are accountable for overseeing the OWA’s grant and travel award programs, which provide funding to emerging farm animal protection groups around the world, empowering them to carry out cage-free and broiler campaign work. Your responsibilities include leading the grant application and review process, making funding recommendations, and regularly evaluating grantee progress. This position reports to the Senior OWA Projects Manager.

This is a full-time, remote position. This position requires domestic and international travel, equivalent to 3 or more trips per year.

We are only able to consider applicants who reside and possess work authorization in the United States or the United Kingdom.

This position has a priority application deadline of Tuesday, January 28th, 2025 at 4:00pm EST/9:00pm GMT. Applications received after this date will be reviewed on a rolling basis. If you are experiencing technical issues, please contact our careers email prior to the deadline. Please submit applications and all supporting documents in English. All application questions and materials need to be submitted here through the application submission, we do not accept applications through our careers email.

CORE RESPONSIBILITIES

• Oversee the OWA’s annual grant cycle from start to finish; this includes collecting applications, leading the funding review process, consolidating feedback from the review team, and making funding recommendations. Conceive and implement improvements to the grant process to increase efficiency and impact. 

• Collaborate with OWA Regional Leads on the distribution of travel awards for each OWA summit, providing funding to assist OWA member groups with travel expenses. 

• Organize and lead meetings with grantees to evaluate progress. Develop clear guidelines for progress and financial reporting and build out systems and processes to increase accountability. Create an annual report on each grantee's progress, feedback, and overall success.

• Continuously evaluate and enhance the OWA’s Grant Management System (GMS). Maintain up-to-date grant information in accordance with THL’s data privacy policy.

• Collaborate with members of THL’s Legal and Finance teams to ensure timely, efficient, and compliant administration of program grants and travel awards. Develop written contracts in partnership with the Legal team, and maintain effective systems for payment processing.

• Communicate effectively with OWA member groups in both written and verbal formats, answering questions, providing support, and gathering feedback to improve the grant program. 

• Ensure equitable access to OWA funding by providing clear and transparent guidelines, taking regional nuances into consideration in decision-making, and fostering a sense of inclusion and belonging. 

• Maintain positive, collaborative relationships with other funders in the farm animal welfare space in order to connect grantees with opportunities to further grow their influence, resources, and organizational capacity.

• Collaborate with THL’s Development team to develop compelling content and provide reports and data to engage existing and potential donors. Support and participate in donor meetings to showcase the progress of the OWA’s grant program and the performance of beneficiary groups. 

In addition to the above essential job duties, other duties may be assigned as business needs arise. These may include non-essential, marginal job duties.

REQUIRED SKILLS

• Experience: Previous relevant experience in a role involving grantmaking or grant writing, project management, analytics and reporting, and/or communication with a wide variety of stakeholders. 

• Organization and Project Management: Competently and independently prioritizes and manages time to ensure efficient task completion. Solid organizational skills and attention to detail, with the ability to manage multiple tasks and projects simultaneously. Optimizes systems and processes by identifying inefficiencies and implementing improvements. 

• Technology and Data Analysis: Advanced technology skills needed to utilize Salesforce for grant management and leverage collaborative software such as Google Workspace, Slack, and Asana. Ability to collect, organize, and analyze data independently. Ability to generate reports and summaries, identify trends, and provide preliminary insights.

• Verbal & Written Communication: Effective verbal and written communication skills and experience communicating in collaborative spaces with a variety of audiences. Explains ideas clearly and concisely, ensuring messages are easily understood by others. Drafts clear and well-organized reports, presentations, and correspondence.

• Problem Solving and Strategic Thinking: Considers problems from various angles and generates logical and cohesive ideas. Makes decisions independently, demonstrating sound judgment and adherence to organizational policies. Demonstrates an understanding of broader organizational strategy and how individual tasks align with strategic objectives. Initiative, Proactivity, and Adaptability: Adapts to new tasks and challenges, proactively responding to changes and shifting priorities as needed. Seeks out opportunities to take on additional responsibilities and develop new skills. Collaboration and Interpersonal Skills: Actively supports team goals, mentors colleagues, and drives project success. Builds and manages positive relationships with colleagues and external stakeholders, ensuring effective communication and engagement. Ability to navigate difficult conversations and hold others accountable. 

• Global Perspective: Approaches work with a global perspective, taking into consideration the diverse experiences of stakeholders across many different cultures, languages, and political systems. Prioritizes global impact and applies principles of equity and inclusion to decision-making. 

• Financial Acumen: Manages routine budget tasks independently and contributes to the preparation and analysis of financial data; this may include tracking expenses, preparing financial summaries, and ensuring budget compliance.

Hiring Timeline

Once your application has been reviewed, you will be notified via email with further details on the status of your application. If a candidate is moved forward, the interview process will be as follows:

• Work Simulation Exercise (completed remotely)

• Interview (via video call)

For full details of our recruitment process please review the document on our website.

Compensation and Benefits

The annual compensation range for this role is $68,473- $83,689 USD, or £38,203 - £46,692 GBP. At The Humane League, we believe in maintaining a fair and equitable work environment for all employees. As part of our commitment to transparency and equity, we recently implemented a job architecture framework, which levels all of our roles according to size and complexity, as well as a compensation step system, which allows us to account for an individual's total years of related experience when determining their compensation. We have made adjustments in 2025 to consider the market value in each of the countries we work within to ensure pay parity, which are reflected in the posted compensation numbers. In addition, we have adopted a no negotiation policy for salaries. To determine a job's level, we carefully consider a variety of factors, including a job's size and complexity, required experience, knowledge, and/or skills, internal comparability, and market data. To determine final compensation, experience will be measured by considering prior work in jobs or activities that are related to the role at THL. These new practices are aligned with our organizational values and will help us ensure we maintain clear, consistent, transparent, and equitable HR processes.

Employees in the US enjoy full medical coverage, optional dental and vision packages, a 401(k) retirement plan, pet care & Rx discount plans, working from home, up to 12 weeks of paid parental leave for eligible employees, paid holidays, flexible vacation time, professional development, and the supportive environment at The Humane League! Employees in the United Kingdom will enjoy 25 days of annual leave (plus a discretionary unlimited additional paid time off), enhanced parental leave pay, sick pay, up to 5% employer pension contribution, internet allowance, health and life insurance, income protection and other unique leave policies. The Humane League is not the employer of record (EOR) for this position; the successful candidate will enter an employment agreement with a local EOR with whom The Humane League partners.

Equal Employment Opportunity

The Humane League is committed to creating a diverse environment and is proud to be an equal opportunity employer. Women, people of color, people with disabilities, and veterans are strongly encouraged to apply. In compliance with laws and in furtherance of our commitment to fostering an environment that welcomes and embraces diversity, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

Accommodations

The Humane League is committed to working with and providing reasonable accommodations to individuals with disabilities. We trust individuals to self-identify and ask for the accommodations they need. An example of an accommodation might be extra time to complete a work simulation exercise, among many others. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the form on our website to let us know the nature of your request and your contact information.

AI Policy

We value original work and thought in the application process; with that being said, please refrain from using artificial intelligence to generate your responses. By submitting this application you agree to comply with this. Violations of this policy may result in being dismissed from the hiring process. If you need a reasonable accommodation to this policy, please see above for more information.

About Koreo

Since 2004, Koreo has grown into one of the UK’s leading consultancies with a social purpose. Our aim is to build a just and regenerative world by accelerating the potential for people and organisations to create systemic social change. 

We provide consultancy services to a range of clients across the purpose-driven sector while also delivering our own programmes. Our consultancy services focus on: 

• Organisational Development: Driving culture change, embedding Equity, Diversity, and Inclusion principles into practice, and organisational design and restructuring.

• Talent Development: Strengthening leadership capacity through the design and delivery of bespoke management training programmes, while creating customised talent development initiatives to diversify and enhance workforces.

• Purpose and Impact: Helping organisations define their social purpose, design effective strategies, and measure progress through robust impact and evaluation frameworks.

• Fieldbuilding: Supporting organisations build networks and partnerships that foster shared learning, collaboration, and innovation across the social change ecosystem.

Our flagship programmes, Charityworks and 2027, complement our consultancy work and are aimed at building a more diverse and better-equipped social change movement. They focus on bringing diverse talent and inclusive practices into the social change sector while enhancing the leadership capacity of both emerging and established changemakers.

The Role in Brief

With the recent launch of our new strategy, Koreo is entering an exciting phase of transformation and growth. As we embark on this new chapter, we are working to broaden our reach beyond our historical focus on UK charities, aiming to impact a wider demographic of clients across the social change ecosystem. To support this growth, we are seeking a proactive and organised Development and Communications Coordinator to join our team. Reporting directly to the Managing Director, this is an exciting opportunity for someone to hone their craft in both business development and communications while playing a key role in supporting Koreo’s expansion. This role is vital in managing the operational aspects of business development and communications, supporting the growth of Koreo’s brand visibility and narrative and expanding our network of prospective clients.

As Development and Communications Coordinator, you will:

• Business Development:

  • Identify and research funding opportunities, tenders, and potential new clients.

  • Manage Koreo’s tender and proposal database, ensuring submissions are tracked and outcomes recorded.

  • Assist in preparing proposals and tender responses, including drafting sections and coordinating inputs.

  • Conduct market and horizon scanning to identify trends and opportunities.

• Client Engagement and Campaigns:

  • Manage data on prospective clients using HubSpot (or similar CRM platforms).

  • Coordinate campaigns to engage clients and build Koreo’s client base.

  • Support the delivery of integrated campaigns promoting Koreo’s offers across portfolios.

• Brand and Communications:

  • Update and manage Koreo’s website, ensuring content is engaging and accurate.

  • Manage Koreo’s LinkedIn presence, including posting updates, engaging with followers, and monitoring performance.

  • Contribute to thought leadership content, such as blogs, articles, and reports, to support campaigns.

• Administrative and Operational Support:

  • Manage systems and processes related to business development and communications, including CRM updates and reporting.

  • Provide administrative support for tender responses, ensuring all documentation is complete and submitted on time.

  • Monitor and report on business development and communications activity, supporting the Managing Director with dashboards and data.

Overview of the Regional Coordinator role and the team

The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by building and nurturing relationships with churches, Christian organisations, and individuals. The role aims to raise awareness, prayer, and financial support for the persecuted church, fostering a network of engaged supporters and expanding the organisation’s outreach.

Help build powerful and sustainable communities of peer support groups for kinship carers.

About the role:
Funded by the Department for Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will be home-based with frequent travel across the London Boroughs and the South East of England, but initially predominantly working in and around Greater London.  Note - some work outside this area may be required.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers.

You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

Who we are looking for:
We are seeking a person located in or close to Greater London, and willing to travel across the South East of England who possesses the drive, passion, and skills to:

• Establish new Peer Support Groups across a diverse range of communities
• Supervise a small team of Peer Support Development Officers
• Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
• Maintain current Peer Support Groups, taking the lead from the national Hub
• Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products

In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.

As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.

You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.

As you establish new groups, you will provide training to help them lead their groups effectively, and develop a healthy group culture, resilience, and skills to function independently while offering reassurance and support to empower them.

You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.

We are ideally looking for candidates based in or around Greater London and willing to work initially across the London Boroughs and into the South East of England. This role may involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Key responsibilities: 

Service delivery:

• In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events
• Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency.  Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to the development of new groups
• Recruit and retain support group leaders to develop their peer support groups
• Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running, and promoting a group)
• Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment, and community
• Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community
• Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups
• You'll collaborate closely with the ‘Hub’ team to provide a joined-up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support
• Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners

Service quality, development and data management:

• Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements
• Ensure accurate data entry in Salesforce to support service performance, evaluation and learning
• Provide regular reports to ensure targets and SLA are met for the service.
• Support continuous development and improvement of the service (new systems and processes) as required

Management and supervision: 

• Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
• Oversee tactical development of new sustainable groups in your area and your team
• Help set clear objectives to achieve targets and outcomes
• Actively encourage personal development and learning
• Increase efficiencies and impact across the team
• Ensure good team induction processes and systems are in place
• Role model Kinship values 

Team culture:

• Act in the best interest of Kinship and the families we support. Maintain and contribute up-to-date understanding of kinship care
• Deliver effective administration with attention to detail and keeping to deadlines
• You'll identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaign work. Your work will directly contribute to our advocacy efforts and help us drive positive change for kinship carers
• Actively contribute to delivering and evidencing a high-performing service
• Take responsibility for your ongoing continued professional development
• Work in line with the Kinship values

How to apply and tips for your application:

• Please send us a cover letter and a CV.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 page on your covering letter.
• As part of the interview process, we will send you some of the questions in advance.

About us

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.

Business Development at Refugee Council

We operate two main service departments supporting refugees (resettlement, employment, and integration) and people seeking asylum (casework, therapeutic support, and social support for adults and children. We also have a smaller Practice Development team supporting Refugee Community Organisations and frontline practitioners to develop their skills and capacity to meet the needs of people seeking asylum and refugees. Our Business Development team sits within our Fundraising and External Affairs team and works closely with our services directorate.

The purpose of this role is to bolster the resource of our Business Development team in order to build the foundations for statutory income generation for Refugee Council in the immediate term and for the future. The key elements of the role are to:

• Identify the appropriate statutory commissioners to liaise with when presenting our service models. This is a time intensive task that requires research via different platforms and networks (e.g. LinkedIn, web searches, internal colleague contacts, and related market insights).
• Assess feedback and insights following engagement with commissioners, identify patterns and opportunities, and contribute towards Business Development’s funder engagement and fundraising strategy.
• Prepare background documents, such as up-to-date context statements and summaries, for use in proposals, tenders, service models, and related Business Development products. Lead on various administrative tasks to support the function of the Business Development team, such as completing selection questionnaires for competitive tenders.

Main Duties and Responsibilities

Research:

• Our Business Development Officer will lead the researching and mapping statutory commissioners, service delivery partners, and providers to produce a clear picture of service delivery landscape, commissioner interests, and commissioning trends to inform business development strategies across our geographical hub areas.
• They will identify appropriate and influential statutory commissioners (via internal colleagues, LinkedIn, online searches, and related sources) for Business Development colleagues to contact. Through their detailed research they will build an in-depth understanding of commissioner roles and remit, interests, and priority areas of work that will help us influence statutory commissioners.
• They will lead on developing and maintaining content-rich, in depth evidence-based summaries on clients’ and commissioners’ evolving needs for use in proposals, tenders, service models, and strategy documents. These summaries will be highly persuasive and enable to team to influence funders. They will be required to analyse complex data and evidence presenting asylum and refugee trends and figures as well as statutory funding available across a range of sources.

Contract: Fixed term until 31/10/2025.

Hours: Full-time, 35 hours per week (would be open to part time working of 28 hours for the right candidate).

Location: Negotiable.

For more information on the role and to apply, please visit our website via the apply button.

Closing date: 14 February 2025.

Interviews: 19 - 27 February 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.