First Line Support Officer Jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are offering a great opportunity for an experienced Community and Events Fundraiser in order to help cultivate relationships with and for community and event fundraising activities, grow the current programme of events, increase income generation and foster long-term supporters. You will be able to communicate with people at all levels and adapt to changing priorities. The ability to work flexibly (including occasional unsocial hours) is vital and we’ll offer flexibility in return.
Our values
At BeyondAutism we are:
Dedicated to delivering excellence
Developing expertise, outstanding services and positive engagement, always seeking to go above and beyond expectations.
Committed to Behaviour Analysis, underpinned by the science of Applied Behaviour Analysis and Verbal Behaviour
Contributing to research and ensuring our staff continually develop and share best practice that ensure aspirational outcomes are achieved for autistic individuals.
Respectful Embracing diversity, showing integrity, acting with compassion and always treating people with dignity. Proud to challenge Listening, changing thinking, shifting attitudes and educating.
Community Engagement and Fundraising
Proactively seek new 'in aid of' supporters in the local community including local companies, schools and clubs
Build relationships and steward local community groups, memberships and associations to encourage ongoing engagement
Support the delivery of community challenge events Ensure that fundraising activity complies with relevant legal requirements
Any other duties which may reasonably be required of the post
Utilise the donor database to develop and manage supporter relations Support the management of online fundraising platforms and help and encourage supporters (individual and corporate) in using these to maximise revenue
Support the creation of engaging and innovative storytelling content for multi-channel use, aiding the planning and delivery of online fundraising campaigns
Assist the creation of marketing materials including fundraising packs, posters and website copy to recruit supporters and advertise events
To be an ambassador for BeyondAutism Planning, Monitoring and financial management: Contribute to and deliver against annual targets and budgets
Ensure that accurate, up to date financial and supporter records are maintained and are accessible Receive, record, bank and process income and ensure that strict financial controls are maintained
To fulfil the administrative elements of the post Keep clear, accurate records relating to all fundraising events and activities Manage and maintain the donor database and ensure all donations, communications, and gifts are accurately logged using Raiser Edge
Provide first class supporter engagement through telephone calls, meetings, letters and ensuring all supporters are thanked and acknowledged in a timely manner
To fulfil any other responsibilities of the post including Demonstrating commitment to BeyondAutism’s mission statement and aims Attending internal or external meetings as required
The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the charity and its services. The post holder will be expected to undertake other reasonably appropriate duties as requested by the line manager.
The client requests no contact from agencies or media sales.
- Are you looking for a chance to use your administrative skills and experience to make a real difference?
National AIDS Trust is the UK's HIV rights charity. Join us and you can play a key part in stopping HIV from standing in the way of health, dignity and equality, help us bring an end to new HIV transmissions by 2030. Our expertise, research and advocacy secure lasting change to the lives of people living with and at risk of HIV.
We're looking for a confident self-starter to take on the multi-faceted role of Assistant to the Chief Executive. The role is crucial to the smooth running of the organisation, responsible for supporting the Chief Executive and senior staff including diary management, drafting correspondence and presentations, and liaising with internal and external stakeholders confidently and sensitively.
You'll have proven experience of providing high-level administrative support to senior executives, excellent verbal and written communication skills, and the ability to handle confidential information with discretion. You'll be a capable team player with a proactive approach to problem-solving and meticulous attention to detail. This vital and varied role is involved in every aspect of our organisation's work, providing an ideal opportunity for someone looking to progress in the sector.
Closing date for applications: Wednesday 9 October 2024 (9am)
Interviews: Monday 21 October 2024 at National AIDS Trust's offices in London
The application pack documents can be downloaded from our website, or by emailing us quoting the job title for a paper copy, or by calling us. All materials are available in larger fonts upon request.
National AIDS Trust is committed to equality and diversity and particularly encourages applications from people living with HIV, gay and bisexual men, trans and non-binary people, and people from black and minority ethnic communities.
We welcome applications from disabled people and are committed to making reasonable adjustments wherever possible.
National AIDS Trust (NAT) is a Registered Charity No. 297977 and a Company Limited by Guarantee No.2175938 (registered in England and Wales)
The client requests no contact from agencies or media sales.
Salary Range: £24,700 per annum
Start Date: As soon as possible
Duration of Contract: Permanent
Location: Fauna & Flora, Cambridge.
Current policy offers partial remote working with the UK
Founded in 1903, Fauna & Flora International (FFI) is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.
This is a truly exciting time to be joining Fauna & Flora’s Fundraising Team. Over the past three years we have established a fundraising programme that is going from strength to strength. More people than ever are choosing to support our work, and as a result our donor base is rapidly growing.
The focus on nurturing relationships with these donors and providing an excellent experience is a strategic priority. We are seeking an individual with excellent supporter care skills who can help us to build excellent relationships with our supporters and has a real affinity with the work that we do. Your role will involve responding to supporter requests, questions and queries from a range of communication channels, including email and phone, helping to deliver a first-class supporter experience. This frontline role is contributing to the development of the fundraising team to reach unrestricted income targets.
You will report directly to the Director of Supporter Marketing, and work closely with the Database team on a range of activities.
You will have excellent customer service skills and previous experience in a similar role. You will be well organised with meticulous attention to detail and excellent communication skills. In return, the role offers the opportunity to work within a friendly and lively team that is part of a ground-breaking and entrepreneurial organisation at the forefront of global conservation. In addition, we offer a generous pension contribution, attractive annual leave allowance and life insurance.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants
This role is not eligible for sponsorship for a Skilled Worker Visa.
The closing date for applications is 6 October 2024. Interviews are likely to take place during the week commencing 10 October 2024.
The Directoe of Fundraising and Communiations will play a pivotal role in the delivery of the Foundation’s 2023 – 2026 Ready for Business organisational strategy and our ambition to reach one million women entrepreneurs by 2030, significantly scaling income generation and building the Foundation’s profile. The postholder will be a member of the Foundation’s Senior Leadership Team (SLT), along with the CEO, COO, Director of Programmes and Impact, and Finance Director.
We are seeking an individual who will excel at bringing creative and ambitious growth plans to life and has strong leadership and communications skills. The Director of Fundraising and Communications will have significant multi-income stream experience and will lead the development of a new income generation strategy to drive fundraising activities across philanthropic donors, corporates, family offices, foundations and institutional funding, maximising ROI and creating a sustainable organisation. You will continue to build the profile of the Foundation with key audiences, managing the Foundation’s brand and reputation and positioning the organisation as global experts in women’s entrepreneurship.
Benefits
- A fantastic package of 28 days of annual leave (which excludes bank holidaysbut includes three days to be taken during the festive break).
- An organisation that values you. As a smaller organisation, we value everyone’sindividual perspective and voice and all team members are able to contribute to our strategic planning.
- Professional development, with career growth built into each staff member’sannual plan and a wide range of skills-building and learning opportunities provided.
Our values
- Women entrepreneurs at our heart: Without women entrepreneurs we wouldn’t exist, so it is vital we put their experiences, perspectives and passions at the heart of what we do and how we do it.
- Feminist first: We proudly follow feminist leadership principles, building an inclusive environment where everyone feels they belong.
- Great to work with: We care. We are experts. We always seek to deliver high-quality work and results. We are positive and professional, and always operate with integrity.
- Dynamic and entrepreneurial: The essence of entrepreneurship is creativity and innovation. We harness this spirit of courage, embracing opportunities and making bold moves to achieve our mission.
- Powered by knowledge: We seek data to understand and share. We nurture a culture of enquiry and positive challenge. We look outward and encourage dialogue and exchange
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
The client requests no contact from agencies or media sales.
The Community Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.
The Regional Fundraising Officer role will play a significant part in contributing to a high-performing fundraising team. The role will cover the North East & Yorkshire regions.
You will report to the Community Fundraising Manager and support the Head of Regional Fundraising to drive the continued growth of the charity’s community fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.
Main duties and responsibilities of the role:
Strategy, finance, and reporting
· Responsibility for 3 income streams within the region including corporate, community groups and Do It Yourself (DIY) fundraising.
· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with partnerships in your region with a value of up to £100,000.
· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, following fundraising legislation and good practice.
· Recruit new fundraising supporters in line with strategy.
· Support the Community Fundraising Manager (CFM) and Head of Regional Fundraising (HORF) in developing the Community Fundraising strategy for ARUK to increase income within this stream.
· Support and extend volunteer networks within the geographical area in line with strategy.
· To ensure that fundraising activity is implemented and managed locally to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across the geographical area.
· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload cost-effectively and proactively.
Supporter Management
· Provide excellent customer service to community fundraising supporters (including maintaining a polite, enthusiastic manner with prompt responses to enquiries), to acknowledge support and increase long-term loyalty.
· Provide high-quality account management to volunteer groups in geographical area.
· Effective management of volunteer relationships within geographical area.
· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.
· In liaison with the Partnership Development Managers and Partnership Development Officers, provide high-quality account management to corporate supporters within the specified geographical area and/or of relevant value.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.
Increasing Community Support within geographical area
· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within the geographical area, in line with strategy.
· Run volunteer events with both a recruitment and cultivation function, liaising closely with the Stewardship and Events team to ensure a seamless supporter journey, and with the Press team to include media volunteers.
· Manage the recruitment process of new ARUK volunteers in the geographical area, providing relevant support and training.
· Liaise with local community organisations (e.g., golf clubs, educational institutions etc.) – both previous and new potential supporters – to extend income and activity in line with the strategy.
· Initiate and roll out community fundraising events in the geographical area with evidence of effective ROI and achievement of strategic goals.
· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.
· Arrange appropriate volunteer representation at events in the community (for example, for cheque collections and talks), spreading the charity’s reach cost-effectively.
· Identify, research and target prospective community organisations, in liaison with CFM.
· Identify, research and target prospective local corporates in liaison with CFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with both community and corporate strategies.
· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.
Monitoring and Reporting
· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Community Fundraising Manager.
· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.
What we are looking for:
· Experience in partnership fundraising and/or relationship-building.
· Experience in public speaking, such as giving presentations and talking at events.
· Knowledge of recruiting key volunteers and fundraising supporters.
· Experience and a keen interest in building long-term relationships with supporters.
· Proven ability to provide excellent stewardship.
· An ability to manage a busy and varied workload.
· Excellent communication skills, both verbal and written.
· Excellent organisational skills.
· Full driver’s license with access to own vehicle.
· Flexibility to work some unsocial hours and willingness to travel independently.
· Live within North East & Yorkshire regions.
Additional Information:
Ways of working: As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 13th October 2024, with interviews likely to be held week commencing the 21st October 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
We are looking for a people focused Workforce Development & Training Officer with great organisational and coordination skills to join us here at the Royal College of Radiologists (RCR).
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
Sitting in a high performing team of five the Workforce Development & Training Officers will work together to deliver all aspects of the team’s operational work which achieves the objective of growing the workforce in our specialties, clinical oncology and clinical radiology. In this broad role you will encompass supporting both trainees and their trainers through their programmes. You will be self-motivated, able to build your expertise in the relevant legislative and regulatory frameworks within which they operate and apply that expertise across a wide portfolio of activity. As new initiatives evolve and become business as usual, the work of operations will evolve.
What you’ll do:
- Provide tailored advice on all matters that might affect a trainee’s status and training time using expertise in the regulatory frameworks associated with specialty training in the UK.
- Proactively work with WDTO colleagues to ensure trainees and trainers are adequately supported.
- Review and prepare CESR and MTI applications for assessment by the specialist committee.
- Manage and deliver the Certificate of Completion of Training (CCT) recommendation process.
- Provide a timely, customer-focussed and responsive service.
What you’ll need:
- Detailed understanding (or the ability to rapidly acquire it) of UK legislation and GMC regulations and procedures in relation to entry to GMC registers and the right to work in the UK.
- Ability to understand, interpret and advise on legislation, external processes and complex documentation.
- Strong communication skills with the ability to explain complex issues.
- Strong team player able to work collaboratively to meet team goals.
- Customer focussed.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Officer role and the RCR please have a read of the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
Joining our Information & Support Team, you'll provide crucial assistance to those in need during challenging times. You'll provide personalised support by offering a compassionate ear, sharing relevant information, and directing individuals to the resources they need.
Our Support Line Officers may not be counsellors or medically trained, but they are dedicated to delivering a professional service and providing reassurance during difficult times. Whilst this role can at times, be challenging due to the nature of the calls, the fulfilment that comes from making a positive impact on someone's life makes this role incredibly rewarding.
Contract: Permanent Full Time (35 hours per week)
Hours: Between 8am and 6pm including weekends and public holidays on a rota basis
Based: This role can be based anywhere in the UK, however, candidates living within a commutable distance to Bocum Park, Bridgend, Wales will have the option to work Hybrid
In this role, you will:
- Respond to a variety of enquiries from individuals affected by terminal illness, as well as their families, friends, or professionals. These inquiries may range from practical matters concerning finances or legal arrangements to accessing Marie Curie services, as well as emotional concerns such as grief and loss.
- Utilise the resources available through the Marie Curie Information and Support Service, along with other trusted sources primarily online, you will address inquiries, gather information, and direct individuals to the support they require. This may involve communication via phone, web chat, and other channels, as well as moderating our online community and undertaking additional project work to enhance our service.
- Apply relevant safeguarding procedures when required, to ensure the safety and wellbeing of the individuals contacting the helpline.
- Accurately record information into the database, ensuring data quality and date protection guidelines.
What we are looking for:
- You need to have excellent communication skills, a warm heart and a caring and compassionate soul.
- A genuine interest in helping others, you are patient, adaptable and know how to deliver an excellent customer experience.
- This role can be challenging at times, if you are patient, resilient and a great listener, you will excel in this role.
- Whilst this role will see you spend a considerable amount of time on the phone, there is also an administrative element, so a background in office administration would certainly be beneficial.
- Ideally you will come from a charity, health or social care background or have demonstrable customer service experience from another industry (such as a contact centre)
- Experience in a customer care / helpline or telephone support role is beneficial.
What's in it for you:
- Salary: £20,820.80 - £21,444.80 per annum (pro rata for part time hours)
- Annual leave allowance 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick Leave
- Continuous Professional development
- Industry leading training programmes
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Hybrid working
Closing date: 22nd September 2024
Interview date: 26th & 27th September 2024
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via our Recruitment team.
This role will be subject to receiving a Basic criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
We are looking for a Communications Officer to join our team and support our efforts to put a face to our training and policy influencing work. This is an exciting time to join our organisation, as we launch our new strategy from 2025 – 2030.
This is an exciting opportunity for an all-round communications professional with superb writing skills who relishes repackaging and tailoring content in relevant formats for target audiences. We are looking for a confident team player; someone who can bring in new ideas and innovation to our communications and contribute to the organisation’s impact, and who is motivated by our charitable vision, mission, values and areas of work.
About the Foundation
We work to overcome language barriers for people who speak English as an Additional Language in schools, adult learning settings, and the criminal justice system in the UK.
More about the role
The Foundation is committed to ensuring all staff are empowered to contribute fully to our work and the Foundation strives to ensure equity and fairness throughout the organisation. We support equality of opportunity and promote an inclusive culture.
We welcome applications from all backgrounds, across all protected characteristics and socio-economic status and particularly encourage submissions from those with lived experience of speaking another language.
Experience:
- Experience of working in a comparable role within the charity sector or education, with a proven track record of successful communications across a wide range of disciplines and platforms.
- Experience of working in a comparable role delivering communications to influence policy at local, regional and national level.
- Experience of efficiently and accurately analysing complex information in a clear and concise manner for written materials and for different audiences
- Experience of evaluating and analysing the impact of communications, identifying opportunities, and making and implementing recommendations.
- Experience of maintaining effective digital systems including Content and Customer Management Systems (CRM and CMS), email marketing and online platforms (Twitter, Facebook, LinkedIN, Eventbrite, Mailchimp).
- Experience of working with MS Office, including Outlook, Word, Excel and PowerPoint.
- Experience of project management.
- Experience of day-to-day relationship management with external partners and suppliers, and communications budgets.
- A commitment to the Foundation’s vision, mission and values
Personal skills/qualities
- Excellent written communication skills, including writing content for different media (website, press releases, emails to key stakeholders).
- Ability to absorb and convey complex issues succinctly, in an accessible format, and tailored to different internal and external
- Excellent verbal communication skills in order to present compelling and persuasive cases to, and achieve buy-in from, external stakeholders, team members, the senior management team and Trustees.
- High standard of accuracy and attention to detail.
- Able to multitask and to work at pace to meet tight deadlines.
- Time management, organisation, project management and budgetary skills are essential to bring projects in on time and in budget, as well as the ability to effectively plan ahead.
- Strong interpersonal skills, confidence and the ability to work, communicate and listen effectively at all levels internally and externally with partners and senior stakeholders.
- Proactive, solution-focussed, innovative and self-motivated individual with a can-do attitude, able to think laterally and creatively about opportunities and projects.
- Able to work both on own initiative and as part of a team.
- Excellent communications skills and knowledge of current and future trends.
- Excellent numerical skills with the ability to understand and and analyse data.
- Full understanding of GDPR regulations and their impact on Communications, as well as integrity and discretion over confidential information.
We can only accept applications from those who have the right to work in the UK.
The client requests no contact from agencies or media sales.
As a Social Media Officer, you will manage our social media channels, ensuring they're filled with inspiring and engaging content that connects with our wide range of audiences. You'll have the opportunity to grow our online presence and strengthen the community of supporters advocating for those affected by MND.
You will develop and publish accessible digital content that reflects our brand. You'll be 'the voice of the Association' on social media, protecting our reputation and ensuring our channels remain professional, positive, and compliant with GDPR and copyright laws.
You will collaborate with teams across the organisation to ensure coordinated and effective social media activities, whether providing full support or offering guidance. The role will also include providing support and training to staff and volunteers in their use of social media. Additionally, you will play a key role in implementing our social media strategy.
Regular monitoring of social channels, responding to engagements, and fostering positive relationships are all part of the role. You will also produce reports to measure campaign success and provide valuable insights for future planning.
Occasionally, you will be asked to provide out-of-hours social media support as part of a rota.
Hybrid Working Expectations: 1 day per week office attendance
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
We understand the importance of work-life balance and are committed to supporting our employees' needs. We are open to part-time applications and job shares. If you are looking for flexibility, please clearly indicate your preferred working arrangement in your supporting statement.
What are we looking for?
Significant experience managing social media platforms in a professional setting, both through organic and paid techniques. Excellent written communication skills to create engaging content that speaks to diverse audiences while maintaining our brand's tone of voice.
Ability to handle multiple tasks, balancing deadlines and priorities with ease. You will also need to work well with others, building strong relationships with both internal and external stakeholders.
You'll support graphic design and video editing. Knowledge of digital accessibility and an awareness of social media trends is essential. You should be comfortable using data to influence future planning and have a broad understanding of safeguarding in digital spaces.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience of managing social media platforms in a professional environment using organic and paid techniques.
- Excellent written communication skills enabling effective and adaptive messages across various platforms to diverse audiences, ensuring brand tone of voice.
- Able to develop both internal and external relationships, working collaboratively with a wide-ranging stakeholder group.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that competence or give an example to support your suitability.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.
IMPORTANT INFORMATION
Adverts may be closed early, or interviews arranged once sufficient applications are received.
If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.
Successful candidates may be subject to a DBS check depending on role requirements.
Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.
We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you looking for a new challenge? Are you keen to develop your influencing and communication skills to help Chapter One retain, grow and unlock corporate partnerships for the benefit of struggling young readers?
40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive.
Many children fall behind with reading simply because they lack the opportunity to practise: we work to ensure that every child has 1:1 reading support at the time they need it most. Chapter One’s unique, online, reading support programme pairs struggling 5 to 8 year olds in over 11 areas of the UK with over 3000 volunteers who are recruited from a range of local and national businesses.
We are seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.
Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 88%). This will involve supporting both the identification, acquisition, and onboarding of new partners, but also the account management of a portfolio of existing partners.
Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position and is ideal for someone home-based with the ability to travel to occasional meetings.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are appointed subject to a satisfactory Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter. Your covering letter (maximum 1 side of A4) should include:
1) Your relevant experience, including clear examples.
2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description - Senior Public Affairs and Research Officer
Reporting to – Public Affairs, Policy and Campaigns Consultant
Location – Hybrid/London
Contract: Permanent
Hours – Full time (35 hours)
Salary - £31,000-£32,754 per annum
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
Main purpose of this role
The Senior Public Affairs and Research Officer will drive policy change to increase surplus food redistribution by engaging with stakeholders across government, media, industry, and academia. They will support FareShare’s public affairs strategy by producing well-researched briefings, organizing impactful events, and fostering relationships with key partners.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to over 8,000 frontline charities and community groups. The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than 4.5 million tonnes of food go to waste in the UK, enough for 10 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help use surplus food to support those struggling to make ends meet, and strengthen communities across the UK through our network of local charities and community groups. We are fortunate to benefit from the support of major retailers, the media, and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s vision
Our vision is of a UK where ‘No good food goes to waste’.
Every year, food wasted in the UK adds millions of tonnes of greenhouse gas emissions to the atmosphere. During a climate crisis, and with record levels of food insecurity, it doesn’t make sense to be throwing away perfectly good food.
FareShare believes that with long-term ambition and quick, decisive action, the UK’s food system can become a driver of positive social and environmental impact.
Our values run through everything we do and set out a clear framework for us to approach our work: passion, ambition, respect, collaboration, and focus.
The role
The role will sit within FareShare’s public affairs—part of the wider marcomms team—which is responsible for advocating for policies that create an economic and legislative environment that is beneficial for surplus food redistribution. This will help FareShare achieve its long-term goals of redistributing a higher proportion of the UK’s surplus food and benefiting more communities across the UK.
FareShare recently published its manifesto, ‘Where’s The Food? Strengthening Communities Through Surplus Food Redistribution.’ The manifesto sets out a path for government, businesses, and charities to work together to turn an environmental problem into a social good.
The Senior Public Affairs and Research Officer will be critical in advancing FareShare’s policy agenda, as outlined in the manifesto. Working closely with the Public Affairs, Policy and Campaigns Consultant, you will lead efforts to engage influential stakeholders, create compelling content, and coordinate high-impact events. This role offers a unique opportunity to influence national policy and contribute to meaningful change in the food redistribution sector.
Key responsibilities
Stakeholder Engagement: Build and manage relationships with diverse stakeholders, including government bodies, media, and academia, to advance FareShare’s policy objectives.
Policy, Research, and Briefings: Develop in-depth policy knowledge and produce well-researched briefings and reports articulating FareShare’s policy goals. Identify opportunities for FareShare to feed into Government consultations and Select Committees.
Events: Support the planning and execution of public affairs events, including parliamentary engagements and engagement with industry conferences.
Person specification
About you
- Deeply passionate about politics and driven to create progressive change through political advocacy.
- A strategic thinker with the ability to navigate complex political landscapes.
- An intellectually curious person with the ability to understand and communicate complicated topics, with an eye for detail and nuance.
- A skilled writer, who is adept at producing excellent briefings and other written communications.
- A self-starter, who can work independently and does not need constant oversight and management.
- A diligent person with good organisational skills.
- A motivated and persistent individual who is willing to invest the time, effort and energy that is required to succeed in bringing about positive change in the world of policy and politics.
Experience
- You will have had two or more years of experience working in politics, policy or research for an MP, political party, government department, think tank, charity, agency, or similar organisation.
- You will have had extensive experience producing well-researched briefings, reports, and other written material.
- You will be used to dealing with senior stakeholders in a professional and organised manner.
Skills, knowledge, and abilities
- Excellent written and verbal communication skills.
- Well developed research and academic skills.
- Strong project management and organisational skills to handle multiple tasks simultaneously, meet deadlines, and manage priorities.
- A self-starter with the proven ability to work independently and as part of a team.
- A deep understanding of the UK political system.
- Experience in food policy, environmental policy, or social policy is highly desirable.
- Ability to understand data to support evidence-based policy recommendations
Values and behaviours
- Appreciation of FareShare’s mission and strategy.
- Flexible approach and ability to work collaboratively within a team.
- Proven ability to develop and maintain good working relations with internal and external audiences.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people.
This role supports the delivery of NHS Providers’ public affairs strategy in the interests of NHS trusts and foundation trusts, including parliamentary, government and stakeholder relations.
We are looking to recruit someone who is passionate about parliament, public affairs and policy to join our team to support the delivery of our ambitious public affairs and stakeholder management programme.
The postholder will support our parliamentary, government and stakeholder engagement, with the aim of ensuring that the voice of our members is heard across Westminster and Whitehall and that our influence as the voice of the NHS frontline is strengthened with key decision makers. This includes helping to ensure that trusts and NHS Providers colleagues are well-briefed on key parliamentary and government developments and providing administrative support to the public affairs team.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
The newly scoped CEO role in our vision-focussed charity is one of many challenges. Despite having doubled its outputs in the last 2 years, the charity acknowledges there is still a great job of work to do to prepare itself for even greater demand in its services - without necessarily a proportionate increase in its budgets. This role is about leading and enabling the incredible team of people on to even greater levels of already-strong performance. So we're looking for an accomplished leader and not just a great manager. We're looking for someone who can lead from both the front - and from within. This will be someone who is as comfortable sitting and engaging with our beneficiaries - primarily homeless people and those with previous convictions, as they are creating and delivering highly polished, compelling public event and funder and stakeholder-focussed presentations. We are looking for someone who understands the balance of external and internal focus required to ensure both good governance and team wellbeing (as they work in often challenging circumstances) and the ambition to keep developing existing and new external partnerships. With a strong start to its ambitious Corporate Partnership programme, commercial and/or business experience is highly desirable as well as a proven track record in creating and optimising new funding channels.
In more detail
About Us
The Upper Room (TUR) works with a wide range of financially and socially disadvantaged groups including homeless people, people with long-term mental health conditions, asylum-seekers, refugees and ex-offenders – helping them to improve their lives and become productive members of society. Central to our offering is our UR4Meals service, providing free, home-cooked food to people who cannot afford to provide for themselves. We are also very proud of our UR4Driving programme, which supports people recently out of prison with free driving lessons in exchange for community volunteering. Gaining a driving licence greatly enhances their future employability prospects and helps break the cycle of re-offending. Additionally, our UR4Jobs project focusses on both client wellbeing and breaking down the many barriers to employment faced by disadvantaged people every day.
The role
Is leading the charity through its next phases of development as it prepares itself for year on year increases in demand with a focus on delivering the charity’s future resilience plan (Project 12/25). The CEO is accountable for overall charity performance (financial, operational, governance, compliance), team (paid and volunteer) support and development. Additionally, there are a wide range of community and external partner relationships to manage and develop. Ultimately this role sets the tone for the charity, one of both compassion and ambition to improve the lives of the people who need us. This is primarily an on-site role, with occasional opportunity to work flexibly.
About You
You have a stable CV that demonstrates you have built and led successful teams and enabled growth and/or transformation for your organisation – ideally in an equivalent charity/non-profit environment. You can evidence strong team leadership and results across a wide range of business functions which will need to include income generation, managing budgets and business operations. You live within - or know well, West/Central London, are passionate about improving the lives of disadvantaged and vulnerable people and can lead multi-functional teams through a blend of 121 coaching, training and ensuring a ‘we can do this’ culture across the charity. You are an accomplished and visionary public speaker and presenter, able to articulate both the journey we’re undertaking and the support/input we need to get there.
Please forward your CV with a succinct, introductory covering outlining your motivation and suitability for the role. If you would like an informal conversation before applying, please let us know
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential
The client requests no contact from agencies or media sales.
Mission Aviation Fellowship (MAF) is a Christian mission organisation using light aircraft to deliver help, hope and healing in over 25 countries. For more than 75 years, MAF aircraft have been overcoming inaccessible terrain transporting mission and development agency staff, delivering urgent aid and medical supplies to transform the lives of remote and isolated communities.
Our communications team is privileged to identify and showcase stories of the need and our impact. Following an internal staff move, we are seeking a new member to join our high-performing team. You’ll be helping to produce material to inspire and encourage our wonderful supporters and to help us reach both new and existing supporters.
We are looking for someone who is as enthusiastic as they are accurate, and as creative as they are canny. You may be just starting out on your career, or you may already have a few years under your belt, but if you are:
- Looking to be part of an organisation which is making a big difference in some of the world’s poorest communities,
- In possession of outstanding writing and organisational skills, and understand the importance and potential of social media,
- Able to handle complex and competing priorities with a smile
We would like to hear from you.
Responsibilities
Administrative support:
- Assist the Production Manager with mailing specifications, collating internal information, creating purchase orders, and related administration.
- Support the Media Manager in arranging regional coverage for overseas staff in the UK.
- Provide administrative, planning, and organisational support to the Head of Communications and other team members.
- Administer and curate the archive of MAF documents.
- Work with the HR team to collect and store data processing consent forms.
Scheduling and Planning:
- Update and maintain the organisation’s print and digital communications schedule in collaboration with audience managers.
Content Creation:
- Contribute to digital communications including website content and social media.
- Assist in creating monthly print and digital communication documents at design and proofing stages.
- Support design tasks such as picture editing and layout.
- Create subtitles for digital content.
- Participate in creative idea and planning sessions
Updates and Research:
- Monitor staff blogs for potential stories and produce a weekly roundup of social media posts.
- Monitor external websites and news sources for relevant stories and brief teams accordingly.
- Provide research support as required.
Media Library Management:
- Upload and remove media assets, ensuring accurate metadata and compliance with MAF procedures.
- Support staff with acquiring and transferring assets from overseas programmes.
- Contribute to the continuous improvement of the media library.
The full job description can be seen here.
Qualifications, Skills & Experience
Highly desirable Qualities
- Communications related or administration qualification
- Experience of working in a Christian organisation or charity environment
- Administration experience
- Experience of working within a communications environment
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Proficient in a video editing using Photoshop
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Proficient in design software such as InDesign
Essential Qualities
- Educated to degree or experience of an office environment either through direct work experience or voluntary placements
- Experience of team working
- Proficient skills in Microsoft applications, including Excel
- Proficient in social media
- Able to communicate positively, assertively and sensitively within a cross functional and multi-cultural team environment – internally and externally
- Efficient and organised approach and manage multiple deadlines and priorities and flexibility to respond quickly to changing or competing priorities
- Able to work on own initiative
- Excellent attention to detail
Personal Attributes:
- Committed evangelical Christian, aligning with MAF UK's values and actively participating in organisational activities.
- Emotional resilience, flexibility, and service orientation.
Terms and Conditions
- Location: This is a hybrid role with two days at MAF UK, 1st Floor Castle House, Castle Hill Avenue, Folkestone, Kent, CT20 2TQ. One day per week will be spent at our Operations Centre, MAF International, Henwood, Ashford, TN24 8DH and the other two days can be from home.
- Working Hours: This is a full time role (at least 36 hours per week, with 1 hour for lunch daily unpaid) but requiring some flexibility on the successful candidate to work additional hours occasionally some of which could be outside the normal business hours. Hours should be agreed with line manager.
- Annual Leave: Annual leave entitlement of 22 days per year and 8 paid public holidays per year.
- Pension Scheme: Non-contributory (10% of salary).
- Probation: 3 months (with a one month review)
- Notice Period: 1 months
- Salary: £28,000 per annum
Deadline for applications: Sunday 29th September
YPF Trust are seeking to appoint a Chief Executive Officer, to lead the next phase of the YPF Trust’s development in support of place-based partnerships for children and young people.
This role is a crucial one for the sector; we believe that for too long, children's and young people's services have been overlooked, and young people in England do not have access to the services that are required for them to live the full lives that they should be able to. Importantly we believe that the importance of Place has been ignored and that the passion and drive that is found in local community collaboration is a powerful agent for positive change.
You will have passion for social change and a strong commitment for making the lives of children and young people better. You will be collaborative and inclusive by nature and as comfortable working with small community groups as with Government partners and funders.
The Trust and the Network of organisations that feed into it are broad, and diverse and include people who all want to make this world better for children and young people. If this is you, we would love to hear from you.
ABOUT YPF TRUST
YPF Trust is a national charity that focuses on collaboration in place for children and young people – we know that working in partnership makes children and young people’s lives better.
We support a growing network of over 40 areas across England by providing tools, resources, advice, enthusiasm, and challenge to established, emerging and completely new partnerships.
The YPF Trust originated from work initiated by John Lyon's Charity in Brent in 2014/15. In response to significant changes in local funding and the role of the local authority, John Lyon's Charity invested in local collaboration to sustain and increase investment, maximise resources, and enhance quality and impact – this led to the establishment of Young People’s Foundations or YPFs.
YPFs are locally established, cross-sectoral organisations that seek to sustain and strengthen delivery for children and young people in a specific area, shaped by local needs and ambitions. In practice, they convene and coordinate local services, building the sector's capacity and increasing and shaping investment.
Our vision is that all children and young people are heard and supported to be happy and thrive wherever they are. To make this happen, we believe that every local authority area in England requires a strong and sustainable children and young people’s sector and that effective and meaningful partnership and collaboration between local organisations is central to achieving this.
This is why it is our mission to ensure:
- There is a strong and effective partnership for children and young people in every place that it is needed, sustainably funded according to its specific needs;
- Funders recognise, understand and collaborate with partnerships at an individual and network level;
- National and regional infrastructure bodies work together with local areas (and statutory partners) to provide a coherent offer of support to local organisations
YPF Trust also hosts the Centre for supplementary education (formerly NRCSE) to ensure the continuation of support and guidance to community-led settings offering supplementary (also known as out-of-school) education to children and young people.
Supplementary schools are community-based initiatives to provide additional educational support for children who also attend mainstream schools. They are often geared to provide specific heritage languages, cultural and religious teaching for children from ethnic minorities as well as additional literacy, numeracy, science and homework support.
Working alongside local partnerships YPF Trust supports safe, effective delivery in communities and collaborates with them to raise the profile of community-led activities among mainstream schools and other children’s services.
The client requests no contact from agencies or media sales.